Ricoh SP 201N manual

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Table of contents for the manual

  • Page 1

    Operating Instructions User Guide For safe and correct use, be sure to read "Safety Information" before using the machine.[...]

  • Page 2

    [...]

  • Page 3

    TABLE OF CONTENTS How to Read This Manual .................................................................................................................................4 Introduction .....................................................................................................................................................4 Legal Prohibi[...]

  • Page 4

    If a Paper Mismatch Occurs ............................................................................................................................ 32 Continuing Printing Using Mismatched Paper ........................................................................................... 32 Resetting the Print Job .................................[...]

  • Page 5

    Consumables .................................................................................................................................................... 69 Print Cartridge .............................................................................................................................................. 69 Specifications of the Ma[...]

  • Page 6

    How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Legal Prohibition Do not copy or print any item for which reproduction is prohibi[...]

  • Page 7

    About IP Address In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using. 5[...]

  • Page 8

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CTT1 10 The following information is region-specific. Read the inform[...]

  • Page 9

    Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are [...]

  • Page 10

    on 64g/m 2 paper, which contains less raw materials and represents a significant resource reduction. Duplex printing (if applicable) Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces the size of printed documents so that fewer sheets are used. We recommend that this feature is enabled whenever you print[...]

  • Page 11

    Important Safety Instructions Notes on Lamp(s) Inside This Machine Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate 9[...]

  • Page 12

    ENERGY STAR Program ENERGY STAR ® Program Requirements for Imaging Equipment The ENERGY STAR ® Program Requirements for Imaging Equipment encourage energy conservation by promoting energy efficient computers and other office equipment. The program backs the development and dissemination of products that feature energy saving functions. It is an o[...]

  • Page 13

    Energy Saver mode 2 Power Consumption *1 3.1 W or less Default Interval 1 minute Recovery Time *1 17 seconds or less *1 Recovery time and power consumption may differ depending on the conditions and environment of the machine. Recycled Paper We recommend you to use environmentally friendly recycled paper. Please contact your sales representative fo[...]

  • Page 14

    12[...]

  • Page 15

    1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior CTT108 2 1 9 3 4 5 6 7 8 10 11 13 12 14 1. [Job Reset] key Press this key to cancel an ongoing print job. 2. [Start] key Press this key to print a test page. (By holding [...]

  • Page 16

    5. Stop Fences Raise this fence to prevent paper from falling off. 6. Front Cover Open this cover to replace consumables or clear a paper jam. 7. Bypass Tray This tray can hold one sheet of plain paper. 8. Tray 1 This tray can hold up to 150 sheets of plain paper. 9. Power Switch Use this switch to turn the power on or off. 10. Power Connector Conn[...]

  • Page 17

    What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages. • Paper size and type settings Displays the settings for paper sizes or types avai[...]

  • Page 18

    Configuring Network Settings This section explains how to configure network settings. • You can configure the IP address easily by installing the driver using Quick Install for networks in the CD-ROM menu. For details about installing the driver, see the Software Installation Guide. Configuring the IP Address Settings Using the Web Image Monitor [...]

  • Page 19

    • For details about configuring the IPv4 address, see the Software Installation Guide. Configuring Network Settings 17[...]

  • Page 20

    1. Guide to the Machine 18[...]

  • Page 21

    2. Loading Paper Supported Paper Paper Size • A4 • 8 1 / 2 " × 11 " (Letter) • 8 1 / 2 " × 14 " (Legal) • B5 • 5 1 / 2 " × 8 1 / 2 " (Half Letter) • 7 1 / 4 " × 10 1 / 2 " (Executive) • A5 • A6 • B6 • 16K (197 × 273 mm) • 16K (195 × 270 mm) • 16K (184 × 260 mm) • Custom Paper [...]

  • Page 22

    • Bypass Tray 1 sheets (70 g/m 2 , 19 lb.) 2. Loading Paper 20[...]

  • Page 23

    Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper • Paper that is dry enough to emit static electricity • Paper that has already been printed onto, exce[...]

  • Page 24

    Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 2 3 3 1 4 4 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) • The print area may vary depending on the paper size and printer driver settings. • To adjust the print position, specif[...]

  • Page 25

    Loading Paper Load a stack of paper for printing in the input tray. • When loading paper, be sure to configure the paper size and paper type for the bypass tray and Tray 1. When printing a document, specify the paper size and paper type and select the paper tray in the printer driver so that the settings configured when paper is loaded can be use[...]

  • Page 26

    3. Pinch the end paper guide and slide it inward to match the standard size. CTT074 4. Fan the paper before loading it in the tray. 5. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. CTT075 6. Carefully push Tray 1 straight into the machine. CTT029 To avoid paper jams, mak[...]

  • Page 27

    CTT094 Extending Tray 1 to load paper 1. Pull Tray 1 out slowly, and then remove it using both hands. 2. Release the extender locks on both sides of the tray, and then pull out the extender. CTT077 Make sure the extender's inner surface and the scale are aligned. You can adjust the length of the extender in three steps. When using A4 or Letter[...]

  • Page 28

    5. Attach the tray cover. CTT095 • Legal paper or custom-size paper longer than A4 must be loaded without attaching the tray cover. Loading Paper into Bypass Tray 1. Open the bypass tray. CTT063 2. Slide the side guides outward, load paper with the print side up, and then push in until it stops against the machine. CTT032 2. Loading Paper 26[...]

  • Page 29

    3. Adjust the side guides to the paper width. CTT033 To deliver the sheets face up, open the rear cover. CTT094 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using. Specifying the paper type a[...]

  • Page 30

    8. Click [Close]. Changing the custom paper size 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor for SP xxx Series Status]. 4. If the machine you are using is not selected, click [Select Device...], and then select the machine's model. 5. Click [OK]. 6. On [...]

  • Page 31

    3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. 1. After creating a document, open the [Printing Preferences] dialog box in the document's native application. 2. Change any print settings if necessary. The following print settings can be specified using the printer driver: • Printing multi[...]

  • Page 32

    3. When setting changes are completed, click [OK]. 4. Print the document using the print function in the document's native application. • If a paper jam occurs, printing stops halfway. Open the front cover, remove the print cartridge, and then remove the jammed paper. If the paper cannot be removed in this way, remove it by opening the fusin[...]

  • Page 33

    Landscape CTT010 6. Press the [Start] key. • If the rear cover is open, the paper is delivered face up from the rear. Rearrange the printed sheets in the correct order. Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job. Canceling a print job before pr[...]

  • Page 34

    If a Paper Mismatch Occurs If the paper size or type does not match the print job's settings, the machine reports an error. There are two ways to resolve this error: Continue printing using mismatched paper Use the form-feed function to ignore the error and print using mismatched paper. Reset the print job Cancel printing. Continuing Printing [...]

  • Page 35

    4. Configuring the Machine Using Utilities Using Web Image Monitor Available operations The following operations can be performed remotely using Web Image Monitor on a computer: • Displaying the machine’s status • Configuring the network settings • Setting the administrator password • Resetting the machine's configuration to the fact[...]

  • Page 36

    1 3 2 CTT184 1. Menu area If you select a menu item, its content will be shown. 2. Header area The dialog box for switching to the user mode and administrator mode appears, and each mode's menu will be displayed. Click [Refresh] button at the upper right in the work area to update the machine information. Click the Web browser's [Refresh][...]

  • Page 37

    1. Interface Settings The interface setting appears. 2. IPv4 The IPv4 configuration appears. 3. IPv6 The IPv6 configuration appears. 4. Machine Information The machine information appears. Administrator Mode In the administrator mode, you can configure various machine settings. 1. Interface Settings You can change the interface setting. Using Web I[...]

  • Page 38

    2. IPv4 You can change the IPv4. 3. IPv6 You can change the IPv6. 4. SNMP You can change the SNMP. 5. Administrator Settings You can change the administrator password. 6. Restore Defaults You can reset the administrator password and other network settings. 7. Machine Information The machine information appears. Changing the Machine Settings To chan[...]

  • Page 39

    Item Description Status Displays the icon indicating the device status. Toner Displays the remaining toner level. Total Counter Displays the total counter. Paper Displays the size and type of paper loaded in Tray 1 and the bypass tray. Configuring the Interface Settings Click [Interface Settings] to display the page for configuring the interface se[...]

  • Page 40

    Item Description Ethernet Speed Ethernet communication speed. For normal use, select Auto Select. This allows the device to select the optimum speed. If communication with the device fails, select 10Mbps Full Duplex, 10Mbps Half Duplex, 100Mbps Full Duplex, or 100Mbps Half Duplex. Configuring the IPv4 settings Click [IPv4] to display the page for c[...]

  • Page 41

    Item Description Domain Name Specify whether to use the domain name obtained from the DHCP server, or the domain name set for the device. • "Auto-Obtain (DHCP)" selected When using DHCP, the domain name obtained from the DHCP server is used. If the domain name cannot be obtained from the DHCP server, the domain name set for the device i[...]

  • Page 42

    Configuring the IPv6 settings Click [IPv6] to display the page for configuring the IPv6 settings. IPv6 Item Description IPv6 Select whether IPv6 is active or inactive. Ethernet Item Description Host Name Enter the host name you want to set for the network interface board, using up to 63 characters. The default is RNP, followed by the MAC address of[...]

  • Page 43

    Item Description DHCPv6 Select [Enable] to use the DHCPv6 server to automatically configure the network settings. Select [Disable] to manually configure the network settings. DDNS Select whether DDNS (Dynamic DNS) name resolution for the network interface board is active or inactive. When active, the DNS database is immediately updated. Details Ite[...]

  • Page 44

    Configuring the SNMP Settings Click [SNMP] to display the page for configuring the SNMP settings. SNMP Item Description SNMP Select whether SNMP is active or inactive for the interface board(s). SNMPv1,v2 Setting Item Description SNMPv1 Trap Communication Select whether to send SNMPv1 trap. SNMPv2 Trap Communication Select whether to send SNMPv2 tr[...]

  • Page 45

    Item Description Access Type In the list, select the access rights to the community. • Not Accessible No access permitted. • read-only You can read the information, but not edit it. • read-write You can read and edit the information. • trap Notifies the manager with information about errors. Enter the recipient of the error notification in [...]

  • Page 46

    Resetting the Machine’s Settings Click [Restore Defaults] to reset the network settings and administrator password. Checking the Machine Information Click [Machine Information] to display machine information. Machine Information Item Description Firmware Version Displays the version of firmware installed on the machine. Engine FW Version Displays[...]

  • Page 47

    Using Smart Organizing Monitor • To use Smart Organizing Monitor, install the printer driver. Checking the Status Information CTT114 1 2 3 4 1. Image area Displays the status of this machine with an icon. 2. Status area • Paper Size Displays the paper size configured on the machine. • Paper Type Displays the paper type configured on the machi[...]

  • Page 48

    4. Message area Displays the status of this machine with a message. For details about error messages, see page 64 "Error and Status Messages Appear on the Smart Organizing Monitor". Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s settings. 1. On the [Start] menu, click [All Programs]. 2. Click [[...]

  • Page 49

    Printing the Configuration Page • When printing the test page, set the paper size to A4 or Letter. When printing other reports, set the paper size to A4, Letter, or Legal. 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor for SP xxx Series Status]. 4. If the mac[...]

  • Page 50

    6. On the [User Tool] tab, click [Printer Configuration]. 7. On the [System] tab, click [Printer Firmware Update...]. 8. Click [OK]. 9. Specify the location of the DWN file, and then click [Open]. 10. After a message is displayed on the Smart Organizing Monitor to indicate that the firmware update has completed, turn the machine's power Off an[...]

  • Page 51

    5. Maintaining the Machine Replacing the Print Cartridge • Store print cartridges in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity. Toner quality degrades over time. • For good print[...]

  • Page 52

    5. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 6. Carefully push up the front cover until it closes. 5. Maintaining the Machine 50[...]

  • Page 53

    Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth[...]

  • Page 54

    Cleaning the Inside of the Machine 1. Open the front cover, and then carefully lower it. 2. Carefully pull out the print cartridge horizontally, holding its center. CTT045 3. Use a cloth to wipe the inside of the machine toward and away from yourself. CTT176 Wipe carefully so as not to touch any protrusions inside the machine. 4. Slide the print ca[...]

  • Page 55

    6. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not connected properly. • Make sure that the power plug is firmly inserted into the wall outlet. • Make sure that the wall outle[...]

  • Page 56

    Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See page 19 "Supported Paper". • Load paper correctly, making sure that the paper guides are properly adjus[...]

  • Page 57

    Problem Solution Paper gets wrinkles. • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See page 19 "Supported Paper". • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. The printed paper is curled. • Load the paper upside down in the input tray. •[...]

  • Page 58

    Removing Jammed Paper from Tray 1 1. Pull Tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. CTT030 2. Carefully slide Tray 1 back in until it stops. 3. Open the front cover, and then carefully lower it. CTT054 4. Carefully pull out the print cartridge horizontally, holding its center. CTT045 • Do not s[...]

  • Page 59

    5. Lifting the guide plate, remove the jammed paper carefully. CTT046 6. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 7. Carefully push up the front cover until it closes. CTT055 If the error display continues to appear, perform the procedure d[...]

  • Page 60

    Removing Jammed Paper from the Bypass Tray • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. 1. If paper is jammed in the bypass tray input area, remove the jammed paper carefully. CTT034 2. Close the bypass tray. 3. Follow Steps 3 to 7 in "Removing Jammed Paper from Tray 1". If the [...]

  • Page 61

    2. Open the fusing cover. CTT079 3. Push the levers on the sides down with your thumbs. CTT080 4. Remove the jammed paper carefully. CTT066 5. Push the levers on the sides up with your thumbs. 6. Close the fusing cover. Paper Feed Problems 59[...]

  • Page 62

    7. Close the rear cover. CTT044 6. Troubleshooting 60[...]

  • Page 63

    Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the machine's location. Make sure that the machine is on a level surface. Place the machine where it will not be subject to vibration or shock[...]

  • Page 64

    Printer Problems Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are operating. Close any other applications, as they may be interfering with pri[...]

  • Page 65

    Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Page layout settings are not configured properly. Check that the page layout settings are properly configured in the application. The p[...]

  • Page 66

    Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Printer Power Off (Communication Error) • The power cable of the machine is not plugged in. • The power of the machine is not turned ON. • The USB cable or Ethernet cable is not connected. • Check the printer power cord. • Check the printer power swi[...]

  • Page 67

    Message Causes Solutions Print Cartridge Not Detected The print cartridge has not been installed. Reinstall the print cartridge. See page 49 "Replacing the Print Cartridge". Error and Status Messages Appear on the Smart Organizing Monitor 65[...]

  • Page 68

    6. Troubleshooting 66[...]

  • Page 69

    7. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. 67[...]

  • Page 70

    Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. • The machine is a precision piece of[...]

  • Page 71

    Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge *1 Black 1,500 pages, 2,600 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set b[...]

  • Page 72

    Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing 216 mm × 356 mm (8.5 × 14 inches) Warm-up time Less than 25 seconds (23 °C, 71.6 °F) Paper sizes A4, 8 1 / 2 " × 11 " (Let[...]

  • Page 73

    Maximum loading height 15.5 mm (0.6 inches) Paper output capacity • Output Tray 50 sheets (70 g/m 2 , 19 lb.) • Rear 1 sheet (70 g/m 2 , 19 lb.) Memory 32 MB Power requirements (mainly Europe and Asia) 220-240 V, 5 A, 50/60 Hz (mainly North America) 120 V, 8 A, 50/60 Hz Power consumption • Maximum power consumption 900 W • Energy Saver mode[...]

  • Page 74

    Resolution 600 × 600 dpi (maximum: 1200 × 600 dpi) First print speed 10 seconds (From the completion of data processing to the completion of paper delivery) Interface • Ethernet (10BASE-T, 100BASE-TX) • USB 2.0 Printer language DDST 7. Appendix 72[...]

  • Page 75

    Trademarks Firefox ® is a registered trademark of the Mozilla Foundation. Microsoft ® , Windows ® , Windows Server ® , Windows Vista ® , and Internet Explorer ® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes on[...]

  • Page 76

    Microsoft ® Windows Server ® 2003 Datacenter Edition • The product names of Windows Server 2003 R2 are as follows: Microsoft ® Windows Server ® 2003 R2 Standard Edition Microsoft ® Windows Server ® 2003 R2 Enterprise Edition Microsoft ® Windows Server ® 2003 R2 Datacenter Edition • The product names of Windows Server 2008 are as follows[...]

  • Page 77

    INDEX B Basic operation...................................................... 29 C Changing the custom paper size ......................... 28 Cleaning .......................................................... 51, 52 Common problems ................................................ 53 Condition of the machine ...................................... [...]

  • Page 78

    MEMO 76 EN GB EN US EN AU M133-8629[...]

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    [...]

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    EN GB EN US EN A U M133-8629 © 2013[...]