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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Ringdale MFR-200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Ringdale MFR-200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Ringdale MFR-200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Ringdale MFR-200 should contain:
- informations concerning technical data of Ringdale MFR-200
- name of the manufacturer and a year of construction of the Ringdale MFR-200 item
- rules of operation, control and maintenance of the Ringdale MFR-200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Ringdale MFR-200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Ringdale MFR-200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Ringdale service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Ringdale MFR-200.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Ringdale MFR-200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Copyright 2006 Ringdale User M anual, 62-15820000 MFR-200 ModuLA N® Fax Receiver from Ringdale® User Manual ModuLAN ® FaxReceiver 200 Fax to Email Server User Manual Copyright R ingda le, Inc. Part number: 62-15280000[...]
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Page 2
Copyright 2006 Ringdale User M anual, 62-15820000 Page 2 of 28 Version 1.0 July 2 006 COPYRIGHT Copyri ght 2006 © Rin gdale UK Ltd . All ri ghts reserved. N o part o f this p ublicati on may be r eproduced, t ran smitt ed, transcri bed, stored i n a retrieval system, or transla ted int o any lan guage or any comput er language, i n any form or[...]
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Page 3
Copyright 2006 Ringdale User M anual, 62-15820000 Page 3 of 28 Table of Contents Table of Contents ....... ....... ....... ....... ...... .... ....... ....... ....... .. 3 Introduction ..... ....... ....... ....... ....... ....... ... ....... ....... ....... .... 4 Easy Configuration ........ ....... ....... ....... ..... ..... ....... ....... [...]
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Page 4
Copyright 2006 Ringdale User M anual, 62-15820000 Page 4 of 28 Introduction The Rin gdale ModuLAN ® FaxR ecei ver 200 i s designed t o receive a fax a nd convert i t into an emai l t o allow distri buti on that is mor e conveni ent and unwant ed faxes can be electroni call y deleted. The R ing dale Fax-Rec eiver recei ves the fa x and puts it [...]
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Page 5
Copyright 2006 Ringdale User M anual, 62-15820000 Page 5 of 28 Setting up is achieved using the Telnet protocol and a telnet application is available for any operating system. Check y our PC, Apple or Unix ope rator manual. The menu driven setup allo ws the following param eters to be set up: Required Not Required Mailserver (smtp ) IP address [...]
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Page 6
Copyright 2006 Ringdale User M anual, 62-15820000 Page 6 of 28 Installation The illustration shows the se tup of the ports and the diag nostic LEDs. Connections See the d rawing s on page 7 f or in stall ation exampl es. Plug the PCMCIA modem card into the top slot. Insert your Ethernet RJ45 connection into the LAN jack on the front. NOTE: If y[...]
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Page 7
Copyright 2006 Ringdale User M anual, 62-15820000 Page 7 of 28 Typical in stallation replacing an incoming fax m achine:[...]
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Page 8
Copyright 2006 Ringdale User M anual, 62-15820000 Page 8 of 28 Installation w here an outgoing fax machine i s required on incoming li ne: NOTE: If y ou dai sy chain from an ou tgoin g fax machi ne, it should be set to ei ther not auto an swer or an swer after 4 ri ngs or m ore so that the fax rec eiver wi ll pi ckup first. NOTE: You sh oul d a[...]
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Page 9
Copyright 2006 Ringdale User M anual, 62-15820000 Page 9 of 28 LEDs The LEDs are itemized as follows: LK (Yellow) LED The Link LED indicate s that the port is functional ly connected to an external port. It lights up solid when the connected hub is turned on and connecte d to the LAN. If the LED does not li ght up, there may be a proble m with [...]
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Page 10
Copyright 2006 Ringdale User M anual, 62-15820000 Page 10 of 28 Configuration Configuration can be done with any Telnet cli ent, like HyperTerminal or PuTTY. These instructions use the tel net client provided wit h Windows. These are the steps necessary to configure the FaxReceiver. STEP 1 Connect the FaxRe ceiver to your netwo rk. Its Default [...]
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Page 11
Copyright 2006 Ringdale User M anual, 62-15820000 Page 11 of 28 Your Network Administra tor should provide the Unit IP and Unit Gateway address. 1) Th is unit IP address ..... ..... 011.022.03 3.044 – should be changed to an unused IP address on your network. This IP address should be added to your DHCP Server’s static IP add ress list. 2) [...]
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Page 12
Copyright 2006 Ringdale User M anual, 62-15820000 Page 12 of 28 Your email service administrator should pro vide the items 2-5. In some cases the Mailserver login name and D estination Email add ress will be the same email address. 1) Mailserver SMTP IP address – This is the IP address and port of your SMTP server. You should get this from yo[...]
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Page 13
Copyright 2006 Ringdale User M anual, 62-15820000 Page 13 of 28 1) Fax reply I.D. is sent to the Sending Fax. 20 charact ers. This is usually displayed on the display of the sendi ng fax after establishing contact , or recorded in its log/p rint-out . It is not mandatory to have an ID. If it is not set, the FaxReceiver will send an ID of 20 spa[...]
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Page 14
Copyright 2006 Ringdale User M anual, 62-15820000 Page 14 of 28 5) Change Telne t port (23) – This wil l enabl e the end user to set up a port th at the company d oes not b lock (e.g. port 80 or even p ort 25). That means that you will b e able to tel net in to the FaxRecei ver from your desk, enabl e debug, s end a fax to the uni t (also fro[...]
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Page 15
Copyright 2006 Ringdale User M anual, 62-15820000 Page 15 of 28 Receiving a Fax The FaxReceiver is a silent op eration device. Connect the FaxReceive r to a fax line. When a fax is received, the De stination Email address will be sent an email. Whe n this occurs, the red Transmit LED will li ght. The email will have the subject: “ Incoming Fa[...]
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Page 16
Copyright 2006 Ringdale User M anual, 62-15820000 Page 16 of 28 Troubleshooting PROBLEM: LEDs do n ot fl ash at pow er-up CAUSE: Power cord not connect ed or the Ethernet cabl e is not attached to a live Ethernet network. The LEDs are dri ven by the Ethernet chip a nd will not flash unless an Ethernet network is attached. SOLUTION: Do uble-chec[...]
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Page 17
Copyright 2006 Ringdale User M anual, 62-15820000 Page 17 of 28 PROBLEM: I am get ting poor quality images i n the Fax TIFFs. CAUSE: Your image viewer d oes not properl y support tagged i mage fil e (TIF) format . The default Windows viewer sh ould work fine. SOLUTION: Try using Im aging or Imaging Preview that co mes with Windows. Right-click [...]
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Page 18
Copyright 2006 Ringdale User M anual, 62-15820000 Page 18 of 28 PROBLEM: I have a fax machi ne used for out going faxes conn ected to a p hone split ter with th e FaxRecei ver. When I try to se nd a fax, i t does not di al . SOLUTIO N: The fax recei ver shoul d not affe ct the op eration o f an outgoi ng fax on the same l ine. Ensure that the o[...]
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Page 19
Copyright 2006 Ringdale User M anual, 62-15820000 Page 19 of 28 Glossary CRAM-MD5 - is a challe nge-response authenti cation mechanism (hence "CRAM") defined i n RFC 2195 based o n the HMAC-MD5 MAC algorit hm. It is employed by some SASL implementatio ns, SMTP-AUTH Mail submission agents, and LDAP v3 servers. DHCP – Dyna mic Host Co[...]
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Page 20
Copyright 2006 Ringdale User M anual, 62-15820000 Page 20 of 28 Technical Specifications Network 10/100 b ase Ethernet LAN Connecti on RJ45 10b aseT Protocol s TCP/IP, UDP, SMTP. Pi ng, NPM P Email login types CRAM-MD5, LOGIN (AUTH=LOGIN) a nd non-authenticate d. Phone Li ne PCMCIA Fax/ Modem Ca rd V.90 or V.92 5 6K Power Su pply External PSU I[...]
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Page 21
Copyright 2006 Ringdale User M anual, 62-15820000 Page 21 of 28 Legal Notices FCC Informatio n on the V.90 56Kbp s Fax/Modem PC Card The Federal Commun ication s Commission (FC C) of the Unite d States restr icts uses of modems, and places registrat ion responsibil ities on both the man ufacturer and the individual user: 1.The modem m ay not be[...]
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Page 22
Copyright 2006 Ringdale User M anual, 62-15820000 Page 22 of 28 Normas Oficiales Mexican as (NOM) Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD 1. Todas las inst rucciones de seguridad y ope ración deberán ser leídas antes de que el a parato eléctrico sea ope rado. 2. L as instrucciones de s eguridad y operación deb erán ser guar[...]
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Page 23
Copyright 2006 Ringdale User M anual, 62-15820000 Page 23 of 28 16. El cable de corriente deberá ser desc onectado del cuando el equ ipo no sea usado por un largo peri odo de t iempo. 17. Cuidado d ebe ser tomado de tal manera qu e objectos liquidos no sean derramados sobre la cubierta u ori ficios de ventilación. 18. Servicio por personal ca[...]
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Page 24
Copyright 2006 Ringdale User M anual, 62-15820000 Page 24 of 28 FCC Requirements for Telephone-Li ne Equipment 1. The Fe deral Com munications Comm ission (FCC) has established rules which permit this device to be directl y connected to the telephone network with st andardiz ed jacks. This equipment should not be used on part y lines or coin li[...]
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Page 25
Copyright 2006 Ringdale User M anual, 62-15820000 Page 25 of 28 Certification Notice for Equipment Used in Canada The Industr y Canada label id entifies certified equipment . This certification means that the equipment meets certain telecommuni cations-network protective, oper ation, and safety requirements. Indust ry Canada does not guarantee [...]
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Page 26
Copyright 2006 Ringdale User M anual, 62-15820000 Page 26 of 28 FEDERAL COMMUNI CATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE S TATEMENTS This equipment generate s, uses, and can radiate radio -frequency energy, and if not installed and used proper ly, that is, in strict accord ance with the manufactur er’s instructions,[...]
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Page 27
Copyright 2006 Ringdale User M anual, 62-15820000 Page 27 of 28 FEDERAL COMMUNI CATIONS COMMISSION and INDUSTRY C ANA D A RADIO FREQUENCY INTERFERENCE S TATEMENTS Class B Digi tal Device. This equipment has been tested and found to compl y with the limits for a Class B computin g device pursuant to Part 15 of the FCC Rules. These limits are des[...]
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Page 28
Copyright 2006 Ringdale User M anual, 62-15820000 Page 28 of 28 Technical Support Ringdale UK Lt d. Ringdale Inc. and Ringdale Gmb H all have Technical Support De partments. North America Europe (8:00 a.m. to 5:00 p.m. CST, Monday to Friday) (0900 to 1700 GMT, Monday to Frid ay) Fax: 512-930-16 99 Fax: +44 161 928 7015 Direct: 512 -288-9080 Pho[...]