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Rocstor EagleRoc E3 manual

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Table of contents for the manual

  • Page 1

    1 store your future EAGLEROC E3 User Manual[...]

  • Page 2

    Page | 2 ROCSTOR | EAGLEROC E 3 user manual TABLE OF CONTENTS IMPORTANT NOTICES 4 • Safety Notices ________________________________________________________ 4 • General Notices • Capacity Disclaimer ____________________________________________________ 4 • Care and Handling 4 GENERAL 6 • Introduction ___ _____________________ ______________[...]

  • Page 3

    Page | 3 ROCSTOR | EAGLEROC E 3 user manual TROUBLESHOOTING 32 • Troubleshooting for Macintosh computers _________________________________ 32 • Troubleshooting for PC Windows based computers 34 KNOWLEDGE BASE 36 • Eagleroc E3 Unique Features ________________________________________ 36 • Specifications 37 • Introduction to Interfaces (port[...]

  • Page 4

    Page | 4 ROCSTOR | EAGLEROC E 3 user manual IMPORTANT NOTICE S Safety Notices • The warranty is void if an unauthorized person attempts and/or repairs the hard d isk drive. • Read all Manuals and instructions carefully before u sing the device. • Do not spill any liquid or insert any object into the device. • Use the device within the speci[...]

  • Page 5

    Page | 5 ROCSTOR | EAGLEROC E 3 user manual • Do not spill any liquid or insert any object into the device. • Do not attempt to disassemble and service the Eagleroc drive during the warranty period. • Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website ( www.rocstor.com ) for further detai[...]

  • Page 6

    Page | 6 ROCSTOR | EAGLEROC E 3 user manual GENERAL Introduction EAGLEROC E3 –USB (1.1/2.0) The Eagleroc E3 external SATA Hard Drives d elivers extrao rdinary performance and reliabil ity for both M ac and PC users. Eagleroc E3 contains a fast SATA high capacity 3 .5” d rive in a stylish a nd u nique case that can be placed horizontally or moun[...]

  • Page 7

    Page | 7 ROCSTOR | EAGLEROC E 3 user manual Minimum System Re quirements Mac Users: Window Users: Connectors • USB 2.0 port x1 • Standard AC adaptor connection Hardware: USB (1.1 or 2.0) port(s.) Operating Systems: Microsoft Windows 2000, Me, XP, Vista, Windows 7 Recommended memory: 512 MB RAM Hardware: USB (1.1 or 2.0) port(s.) Mac: PowerPC or[...]

  • Page 8

    Page | 8 ROCSTOR | EAGLEROC E 3 user manual QUICK INSTALL ATION 1. Turn ON your computer and wait until it fully boots up to load all programs. 2. Connect one end of the Adaptor cord directly to the Eagleroc and the other end to an AC outlet, surge protector or battery Backup (UPS). 3. Connect one end of the USB cable to the USB port of your comput[...]

  • Page 9

    Page | 9 ROCSTOR | EAGLEROC E 3 user manual 5. The Hard drive is preformatted for Plug-and-Play operation. After a few seconds a Rocstor HD icon will show on “My Computer” folder under the Windows OS. Under the Mac OS, the Rocport HD will appear on the “Desktop.” 6. Click (double click) on the Rocstor HD icon to access the drive.[...]

  • Page 10

    ROCSTOR | EAGLEROC E 3 user manual 7. Cable Types USB supports three data transfer rates: • USB 2.0: A Hi-Speed (USB 2.0) rate of 480 • USB 1.1: A Full Speed rate of • USB 1.0: A Low Speed rate of 1.5 FireWire 400 (IEEE 1394a) 6- Pin FireWire 400 connector • FireWire 400 can transfer data between de vices at 400 Mbits/sec FireWire 800 (IEEE[...]

  • Page 11

    Page | 11 ROCSTOR | EAGLEROC E 3 user manual INSTALLING YOUR DRIVE All Rocstor hard drives are formatted as blank FAT32 (32-bit file allocation table) volumes {unless otherwise stated on the box} that are compatible with most modern Windows and Macintosh operating systems. To begin using your Rocstor drive, simply connect a data cable and power cor[...]

  • Page 12

    Page | 12 ROCSTOR | EAGLEROC E 3 user manual erase or reformat the drive if needed. For example, Windows users may want to reformat the drive as an NTFS (new technology file system) volume, or Mac OS X users may wish to reformat the drive as a Mac OS Extended (Journal) or UFS (Unix file system) volume. Please note that al l of your data w ill be lo[...]

  • Page 13

    Page | 13 ROCSTOR | EAGLEROC E 3 user manual PARTITIONING AND F ORMATTING T HE EAGLEROC DRIVE ON A MAC OS All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the box. WARNING: Formatting and Partitioning the Eagleroc Drive will destro y all of its data. To protect your data, back it up before formatting or partitioning t[...]

  • Page 14

    ROCSTOR | EAGLEROC E 3 user manual INSTRUCTIO NS FOR PARTITIONING AND 1. Connect the Rocstor drive to the computer via a port. 2. The drive will appear as an icon on the De sktop on the middle ri ght side. The icon will represent the method of connectio n Note: If the Hard Drive is connected via USB port, the desktop “Macintosh HD” icon. The sa[...]

  • Page 15

    ROCSTOR | EAGLEROC E 3 user manual 3. Once the icon appears on the 4. In the “Macinto sh HD” menu, click on the “App lications” icon. user manual Once the icon appears on the “Desktop” click on the “Macintosh HD” icon. In the “Macinto sh HD” menu, click on the “App lications” icon. Page | 15 click on the “Macintosh HD” i[...]

  • Page 16

    ROCSTOR | EAGLEROC E 3 user manual 5. In the “App lications” menu, click on the “Utilities” icon . 6. In the “Utilit ies” menu, click on the “Disk Ut ility” icon. user manual In the “App lications” menu, click on the “Utilities” icon . In the “Utilit ies” menu, click on the “Disk Ut ility” icon. Page | 16[...]

  • Page 17

    ROCSTOR | EAGLEROC E 3 user manual 7. On the left side of the “Disk Utility” menu is a list of available drives. One will be the Rocstor dr ive. Click on the icon showing the disk capacity. 8. You are now in th e Rocport menu. Click on the “Part ition” tab “Current” tab und er “Vol ume Scheme.” A drop down “Partit ion” menu will[...]

  • Page 18

    ROCSTOR | EAGLEROC E 3 user manual 11. If you are usin g Tiger, click on Partition Sche me for your Rocstor drive. Su ggest you select “Apple P artition Map” then click OK. 12. Volume Inform ation: select a name for you r drive. user manual If you are usin g Tiger, click on Options on the lower cent er of the window. Se lect the Partition Sche [...]

  • Page 19

    ROCSTOR | EAGLEROC E 3 user manual 13. Format: Click o n either the “Format” area or the Blue up/ down arrows. Select Mac OS extended (jou rnal). 14. After selectin g the type of format, click the “Partition” t ab in the lower right of the screen. On the next screen, Partition D isk, click user manual Format: Click o n either the “Format?[...]

  • Page 20

    ROCSTOR | EAGLEROC E 3 user manual 15. The drive will begin to format and upon com pletion; the sam e icon that first appea red on the Desktop will reappear with your de signed name on the De sktop. 16. You can now Exit or close to return to the desktop user manual The drive will begin to format and upon com pletion; the sam e icon that first appea[...]

  • Page 21

    Page | 21 ROCSTOR | EAGLEROC E 3 user manual PARTITIONING AND FORMATTING THE EAGLEROC DRIVE ON WINDOWS All Rocstor drives are factory formatted with FAT32. WARNING: Formatting and Partitioning the Eagleroc Drive will destro y all of its data. To protect your data, back it up before formatting or partitioning this device. IMPORTANT NOTES: 1. All pro[...]

  • Page 22

    Page | 22 ROCSTOR | EAGLEROC E 3 user manual DIFFERENT WAYS TO GET TO THE CONTROL PANEL: (You may use any one of the following methods) 1. If the icon “My Computer” shows on your desktop, click or double click on the icon. Under “Other Places” click on “Control Panel.” Under Windows XP under Vista OS 2. If the icon “My Computer” doe[...]

  • Page 23

    Page | 23 ROCSTOR | EAGLEROC E 3 user manual 3. If the icon “My Computer” does not show on your desktop, click on the Start icon on the lower left of your screen. If the Control Panel link is not displayed, click on the Settings link and then click on the Control Panel link. 4. Click on the Start icon on the lower left of your screen. Click on [...]

  • Page 24

    Page | 24 ROCSTOR | EAGLEROC E 3 user manual INSTRUCTIONS U PON REACHING CONTR OL PANEL a. A fter reaching the Control Panel, click on Administrative Tools. b. After reaching Administrative Tools, click on Computer Management. c. After reaching Computer Management, click on Disk Management .[...]

  • Page 25

    Page | 25 ROCSTOR | EAGLEROC E 3 user manual INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to NTFS 1. In the “Disk Management” window, right click the Rocstor drive in the upper portion of the menu to highlight it. In the drop down menu, select “Delete Partition.” WARNING: Formatting and Partitioning the Eagleroc Drive will destro[...]

  • Page 26

    Page | 26 ROCSTOR | EAGLEROC E 3 user manual 4. Th e Rocstor drive will show up in the lower menu as an “Unallocated” disk. 5. Right click anywhere in the “Unallocated” disk area in the lower menu. 6. Click on “New Partition.” 7. Yo u are taken to “Welcome to the New Partition Wizard.” Click “Next”.[...]

  • Page 27

    Page | 27 ROCSTOR | EAGLEROC E 3 user manual 8. Click on “Primary partition” (it should be selected as the default partition). Click “Next”.[...]

  • Page 28

    Page | 28 ROCSTOR | EAGLEROC E 3 user manual 9. Un der “Specific Partition Size,” click Next to accept the default setting, which is the maximum size allowed. 10. Under “Assign Drive Letter or Path,” accept the default letter and click “Next”.[...]

  • Page 29

    Page | 29 ROCSTOR | EAGLEROC E 3 user manual 11. In the “Format Partition,” accept the default setting. 12. The “Volume label” can be ch anged to any name up to 11 characters. 13. Suggest that “Quick Format” be selected and then click “N ext”. 14. You now reached the “Completing the New Partition Wizard” screen. It displays the [...]

  • Page 30

    Page | 30 ROCSTOR | EAGLEROC E 3 user manual 15. You will return automatically to the “Disk Management” window and will see the newly formatted Rocstor disk on the screen with the name you selected. If no new name was entered in the “Volume label,” the Rocstor drive will show up as “New Volume.” To rename the volume at this time, right [...]

  • Page 31

    Page | 31 ROCSTOR | EAGLEROC E 3 user manual 16. You can also change the name at any time in the future by reach ing the “Properties” menu of the Rocstor drive. 17. You can now Exit or close to return to the desktop.[...]

  • Page 32

    Page | 32 ROCSTOR | EAGLEROC E 3 user manual Troubleshooting Rocstor data storage products are subjected to several quality control tests before leaving our factory. However, from time to time, the product may not work after shipment or would experience intermittent problems under certain criteria and/or situations. Should you experience a problem [...]

  • Page 33

    Page | 33 ROCSTOR | EAGLEROC E 3 user manual • Have you checked to confirm that the computer’s operating system works with the file system? • Review the manual that came with your computer to ensure that the file system is compatible with the operating system. Problem: The Eagleroc drive is not working fast enough. Solution: • You may have [...]

  • Page 34

    Page | 34 ROCSTOR | EAGLEROC E 3 user manual Troubleshooting for PC WINDOWS based computers Problem: The computer does not appear to recognize the drive. Solutions: • A window should appear, notifying you that a device is connected and/or the Eagleroc HD icon should appear on the “My Computer” folder. • Your computer’s Minimum requirement[...]

  • Page 35

    Page | 35 ROCSTOR | EAGLEROC E 3 user manual • USB ports come in different speeds from 12Mbits/ s to 480MBits/s. USB 2.0 is a High-Speed connection. If the Eagleroc HD is connected to a USB 1.1 p ort (low speed) or hub, the drive will work slower than if connected to a USB 2.0 port or hub . Problem: There is no increase in performance when the Ea[...]

  • Page 36

    Page | 36 ROCSTOR | EAGLEROC E 3 user manual K K N N O O W W L L E E D D G G E E B B A A S S E E Eagleroc E3 Unique Features • Stylish design with optional color cover (Charcoal Black, Yellow, Silver/Gray and Red) U.S.A. and International: small Auto-Switch adaptor 220/110V Power Supply. • Place Horizontally or Vertically • Stylish Vertical B[...]

  • Page 37

    Page | 37 ROCSTOR | EAGLEROC E 3 user manual Specifications • Dimensions: ~1.5 x 5.3 x 8.5 inches (3.7 x 13.5 x 21.5 cm) • Weight: ~ 2.5 Lbs (1Kilogram) • Transfer rates: USB 2.0 up to 480 Mbits/s; or USB 1.1 up to 12 Mbits/s.[...]

  • Page 38

    ROCSTOR | EAGLEROC E 3 user manual Introductions: Interfaces (ports) FireWire is Apple Inc.’s brand nam e interface (alth ough the 1394 standa rd also defines a backplane inter face). FireWire is also known as (Sony’s nam e) and DV ( Panasonic’s confused with DV camcorder tapes). It is a interface standa rd for high- speed communi isochronous[...]

  • Page 39

    ROCSTOR | EAGLEROC E 3 user manual FireWire 800 (IEEE 1394b) 9- pin FireWire 800/3200 (IEEE 1394b) was introduced co mmercially by Apple in 2003. This newer 1394 specification (1394 b ) and correspondin g 786.432 Mbits/se c full- duplex via a new en coding scheme termed b eta mode. It is backwards compatible of FireWire 40 0. However, while are com[...]

  • Page 40

    ROCSTOR | EAGLEROC E 3 user manual U niversal S eri al B us ( USB ) is a serial bus st andard to interface designed to allow peripherals to be connected using a single standardized interface so cket and to improve Plu g be connected and disconnected without r ebooting Other convenient features include pro viding power to low without the n eed for a[...]

  • Page 41

    Page | 41 ROCSTOR | EAGLEROC E 3 user manual S erial A dvanced T echnology A ttachment ( SATA) is a computer bus primarily designed for transfer of data between a computer and storage devices (like hard disk drives or optical drives). The main benefits are faster transfers, ability to remove or add devices while operating (hot- swapping), thinner c[...]

  • Page 42

    Page | 42 ROCSTOR | EAGLEROC E 3 user manual Compassion Chart: Raw Bandwidth Transfer Speed (Mbits/s) (Mbits/s) Max. Cable Length Feet (meters) Power Provided Device per channel SAS 3000 375 26 Ft (8 m) No 4 eSATA 3000 375 6.5 Ft (2 m) No 1 (15 W/ port mult iplier) SATA 300 3000 375 3.3 Ft (1 m) No 1 per lin e SATA 150 1500 187.5 3.3 Ft (1 m) No 1 [...]

  • Page 43

    Page | 43 ROCSTOR | EAGLEROC E 3 user manual Introductions: Form atting File Allocation Table ( FAT ) FAT is a file system developed by Microsoft for MS-D OS and is the primary file system for consumer versions of Microsoft Windows. The FAT file system is relatively uncomplicated and is supported by virtually all exist ing operating systems for per[...]

  • Page 44

    Page | 44 ROCSTOR | EAGLEROC E 3 user manual HFS Plus or HFS+ This is a file system developed by Apple Inc. to replace their Hierarchical File System (HFS) as the primary file system used in Macintosh computers (or other systems running Mac OS). It is also one of the formats used by the iPod digital music pla yer. HFS Plus is also referred to as Ma[...]

  • Page 45

    Page | 45 ROCSTOR | EAGLEROC E 3 user manual LIMITED WARRANTY This Limited Warrant y is provided by R ocstorage, Inc. (hereina fter: Rocstor) f or all lines of product s. General Terms EXCEPT AS EXPRESS LY SET FORTH IN THIS LIMI TED WARRA NTY, ROCSTOR MAKE S NO OT HER WARRANTIES OR CONDITIONS, E XPRESS OR IMPL IED, INCLUDING AN Y IMPLIE D WARRANTIE[...]

  • Page 46

    Page | 46 ROCSTOR | EAGLEROC E 3 user manual YOU SHOULD M AKE PERIODIC BACKUP COPIE S OF THE DATA ST ORED ON YOUR HARD DRIV E OR OTHER STORAGE DEVICES A S A PREC AUTION AGAINST POSSIBLE F AILURES, ALTER ATION, OR LOSS O F THE DATA. BEFORE RETURNIN G ANY UNI T FOR SERVIC E, BE SURE TO B ACK UP DATA AN D REMOVE ANY CONFID ENTIAL, PROPRIETARY, OR PERS[...]

  • Page 47

    Page | 47 ROCSTOR | EAGLEROC E 3 user manual MALFUNCTION IN CON DITION S OF NORMAL USE . ROCSTOR IS NOT LIABIL E FOR ANY DAMAGE TO ANY OTHER PRODUCT CONN ECTED TO A ROCST OR PRODUC T. Limitation on Consequ ential Damages ROCSTOR IS NOT LIABLE FOR ANY DAMA GES CAUSED B Y THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDIN G ANY LOST PRO F[...]

  • Page 48

    Page | 48 ROCSTOR | EAGLEROC E 3 user manual Where available, t he Rocstor Replaceab le Parts pro gram ship s approved replac ement part s directly to yo u to fulfill your warrant y. This will save c onsiderable repair t ime. After you call t he Rocstor Technical Suppo rt Center at 888.877.8777 a replac eable p art can b e sent directly to yo u. On[...]

  • Page 49

    Page | 49 ROCSTOR | EAGLEROC E 3 user manual WARNING: The ind ividual user shou ld take care to determine prio r to use whether thi s device is suitab le, adequat e or safe for the use inten ded. Since in dividual app lications ar e subject to great variation, the manufacturer “Rocstor” makes no representa tion or warran ty as to t he suitabili[...]

  • Page 50

    Page | 50 ROCSTOR | EAGLEROC E 3 user manual Trademarks Ackno wledgemen ts © 2010, Rocstorage, Inc ; acknowledges the following trademarks for compan y names or product s mentioned within the Rocstor site, p ortal pages and articles / text/manuals: Rocstor, Rocsecure and Rocpower are registered trad em arks of Rocs torage, Inc. Rocpr o, Rocport, R[...]

  • Page 51

    Page | 51 ROCSTOR | EAGLEROC E 3 user manual Contact Information Corporate Headq uarters 8130 Remmet Avenu e Canoga Park, CA 9 1304-4129 Office: +1 (818) 44 9-2000 Fax: +1 (818) 884- 8777 Email: info@Rocstor .com Technical Support / RMA Tel: (888) 877-7716 (USA and Canad a) Tel: +1 (818) 449-20 00 (Domestic and Int ernationals) Fax: +1 (818) 884- 8[...]

  • Page 52

    Page | 52 ROCSTOR | EAGLEROC E 3 user manual Available in Silver/Gray, Yellow, Red, and Charcoal Black Thank you for purchasing Eagleroc E3. Rocstor Ver.0426I[...]