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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Rose electronic Automatic Switch, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Rose electronic Automatic Switch one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Rose electronic Automatic Switch. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Rose electronic Automatic Switch should contain:
- informations concerning technical data of Rose electronic Automatic Switch
- name of the manufacturer and a year of construction of the Rose electronic Automatic Switch item
- rules of operation, control and maintenance of the Rose electronic Automatic Switch item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Rose electronic Automatic Switch alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Rose electronic Automatic Switch, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Rose electronic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Rose electronic Automatic Switch.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Rose electronic Automatic Switch item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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10707 Stancliff Road Houston, Texas 77099 Phone: (281) 933-7673 Internet: WWW .RO SE.COM INST A LLATION A ND OPER A TIONS M A NUAL[...]
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Limited Warranty Copyright Rose Elec tronics 1990-2002 . All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or trans cribed in any form or any means, electroni c or mechanical, including photocopy ing and recording, without the prior written permission of Ro se Electronics. Rose Electronics Part # M AN-[...]
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Table of Contents Contents Disclaimer . .................. ................... .................... .................. ...................... .................. 1 Introduction ........... .................. ..................... .................. .................. ...................... ...... 1 Features ...... .................. ................[...]
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Introduction CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 1 Disclaimer W hi le every precaution has been take n in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does t he manufacturer assume any liabi lity for dam age s resulting from the use of the informati on contained he r ein[...]
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2 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL Model Number a nd Options The Caretaker Pl u s consists of a switch unit and a sep ar ate wall mou nted pow er adapter. It is availab l e in several mod e ls: 2 to 8 ports , either serial or parallel, and Centronics tyhpe connectors or Db25 type connectors. The base model has a 16K buffer expand[...]
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FRONT PAN EL DISPL A Y CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 3 Caretaker Pl u s Front Pa nel Display POWER LED is lit whene ver the unit is powered on. ADVANCE and SELECT s w itches a re used to enter the configuration menu, go into diagnostic modes , or clear the buffer. MODE LED is lit t o indicate the unit is i n the configuration [...]
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QUICK SETUP LIST – Serial Units 4 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL Serial Se t-Up for PCs 1. Connect your PC t o port 1 on the Caretaker Plus with the proper cable. 2. Connect the po w er adapter to the Ca retaker Plus and turn the Caretaker Plus on. Verify that the power LED i s on. The other LEDs light in various patterns as [...]
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CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 5 Caretaker Pl u s Rear Panel – Seri al Model The diagram belo w shows the connector a rrangement for model #CTP-8S. It has nine serial ports. The CTP-4S is similar but it doesn't have ports 5-8. Port 0, the rightmost port, is where you co n nect the printer. The com puters connect to the p[...]
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QUICK SETUP LIST – Parallel Un its 6 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL Parallel Set-Up 1. Connect the Care t aker Plus port 0 t o your printe r w ith the correct cable. Connect your computers t o ports 1-8 with th e correct cables. 2. Connect the po w er adapter to the Ca retaker Plus and turn the Caretaker Plus on. Verify that [...]
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CABLING CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 7 One of the mos t important steps in i n stalling the Car e taker Plus is to connec t the correct cables. W e have tried to give as much information as possible to specify the correct cable. Please re f er to Appendix A and B. Also refer to the previous section. Parallel Cabling Parallel [...]
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8 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL to indicate entry in to configuration mode. Entering configuration mod e will stop data transfer to the sh ared device, and also erase all data in the buffer. No new data can be loaded into the unit w hile in config uration mode. Press carriage return on your te r minal to call the men u . The D[...]
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CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 9 Configuration M e nu Items In the examples belo w , <ENTER> me ans "press the ENTER key", not "type the characters <ENTER>. Out put f rom the Ca retaker Plus is show n in c ourier type. Input from the user is sh ow n in underlined couri er type. Protocol The protocol c[...]
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10 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL Form Feed The form feed, w hen enabled, sends a form feed characte r to the shared de vi ce to eject the last page printe d when a port is disconnected. The factory defaul t is a disabled fo r m feed. When enabl e d the last character sen t to the shared device is examined. If it is a form feed[...]
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CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 11 Exit This command is used to exit the conf iguration menu and return the unit to normal ( data transfer) mode . Enter X to the cho ice prompt. A termination message will print, and t he BUSY, DATA, and MODE LEDs w ill retu r n to the state th ey were in bef ore entry to configuration m o de. Th[...]
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12 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL Reverse Channe l Data Timeout This command ( on the advanced fe atures menu) determines w hether or not to reset the timeout clock w hen data is received on port O "reverse channel data". W h en this feature is enabled, reverse channel data resets the timeout clock. When this feature [...]
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CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 13 Configuration Com mands Configuration comma nds allo w changing o f the unit's setup parameters without the Use of a menu. They ma y be used on serial or parallel units. To enable process i ng of configuration comman ds, depress both of the unit's front panel s w itches. The MODE and [...]
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14 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL Protocol Comman d This command ch a nges the communication protocol of a given port. If you enter a protocol that blocks communication with the unit or is otherwise undesirable , and you have not used KEEP, you may resto r e the previous format by powering the u n it down and back up. Prot o co[...]
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CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 15 Parallel Enable Log i c Command This command allows the Caretaker Plus to recognize when a computer t hat is connected to a para l lel port on the Ca retaker Plus is turned off so that the Caretaker Plus will not accep t data from the PC. The factory default is to enable parallel enable logic. [...]
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OPERATIONS 16 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL Initial State Following the succ e ssful completion o f the pow er up t est s, the Care taker Plus turns all the port LEDs off . The BUSY L ED may be lit if the shared device is busy. Normal Operati o n Input devices, us u ally computers, init iate requests to connec t to the share d[...]
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CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 17 Buffer Characte ri stics The switch ma y h ave a buffer me mory of 16K, 256K, 512K, 1 megabyte, or 2 megabytes. The Caretaker Plus uses an intelligent algorithm to allocate memor y. The buffer is dynam ically allocated which means that any port ca n utilize as much buffer as required. The buff [...]
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18 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL Timeout The default setting of 20 seconds is sufficient for most applications. Some compu t ers, however, start p r inting and then pause to do some type of calculation or processing an d then resume prin t ing. If this pause is greater than t h e timeout setting of the switch. th e n another c[...]
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CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 19 Initializa tion String The initialization string is used to reset t h e printer to a de f ined state a t the beginning of each job. In this way the p rinter settings of the last person to print do not af f ect the print settings o f the next person to print. The most common string used is the r[...]
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20 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL Power Up Initia l Displa y W he n powering on, the Caretaker Plus goes t hrough a power up self-test which checks the main functi o ns of its electronics. T he leftmost LED labe le d POWER should glow green and the othe r red LEDs should all turn on. Then the unit will cycle through fo ur tests[...]
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CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 21 Static Ram R ead/Write Test The next test is for static ram. Sinc e the Caretaker Plus has no static ram, this test is displayed as sho w n in TABLE 6 for consi stency w ith oth er Rose products. Non-volatile Ram Te sts The fourth and f inal power up test is for th e non-volatile memory. A seri[...]
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22 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL Flow Control Dis p lay Mode (Serial Mode ls Only ) By pressing the ADVANCE switch during normal operation, the LED display is switched to the flow con trol display mode. The MODE LED illuminates to indicate this mode is active. You m ay return to normal display mode by pressing the ADVANCE swit[...]
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TROUBLESHOOTING CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 23 Troubleshooting Common Prob l ems and Solutions I. M issing blocks of data on shared device and/or buffe r Overflow error disp lay occurs - seri a l onl y A. Flow control is not set or wired prop er ly If your device uses X-on/X-off, ensure that the corresponding port is set for[...]
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24 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL V. Port(s) do n ot time out A. 'Robus t' X -on/X-off pre sent. Some printers, particularly the HP Las erJet, send X-on codes at timed intervals. Set the 'REVERSE CH ANNEL DATA TIMEOU T' fea ture to Y. See 'CONFIGURATION' sect ion for information on 'REVERSE CH[...]
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CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 25 Maintenance an d Repair The exterior surface of the unit may be wiped with a damp cloth to keep it clean. The unit does not conta in any jumpers or se rvi ceable parts insi de. Opening the unit invalidates the warranty except in the case of an authorized memory upgrade or firmware updates. Any [...]
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DIAGNOSTICS 26 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL Diagnostic M o des The Caretaker Pl u s has an extensi ve self-test diagnos tic capability. Normally these features are only access ed by a technici an to determine a failure with the unit. Through the diagn ostic modes, you c an: Print the configura tion menu Print a repeating test[...]
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CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 27 Print Configura ti on/Test Pattern Fu nction Holding both s w itches down at the end of te st 4 causes the unit to print its configuration out to port O, as shown in TABLE 8. Holdi n g both switches down a se cond time at the end of test 4 causes a print exerciser to run, which sends a repeatin[...]
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DIAGNOSTICS 28 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL Long Test Wit h out Loopback This group of tes ts are entered by pressing th e select switch only while powering up the unit with the on/of f switch. All equi pment should be disconnected from the unit prior to running this tes t . Test 1 - EPROM program che cksum test is the same a[...]
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CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 29 Long Test with L o opback This test is en t ered by pressing the advan ce switch only w hile p owering up the unit with the on/off switch. S pecial loopback conn e ctors should b e connected to each Caretaker Plus port. Tests 1-5 - These a re the same as tests 1-5 of long test without loopback.[...]
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A PPENDICES 30 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL A ppendix A : Serial Cabling The diagrams be low show the Caretaker Pl us pinout on the left and all other devices on the right. Read across to find the pinout. Connector types shown belo w refer to the connector on the device, not on the cable. NOTE: Care taker Plus is abbreviated [...]
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CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 31 A ppendix B: Pinou t Specifications Serial M odels DB25 Female Pin Signal Name Acron y m I/O Description 2 T ransm it data TXD Output Serial data from po rt 3 Receive data RXD Inpu t Serial data to port 4 Request to send RTS Outp ut Always hi gh 6 Data set ready DSR Inpu t Low inhibits t r ansm[...]
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32 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL A ppendix C: MP1000 Memory Board This memory board provides optional, add-on buffer expansion for the Ca r etaker Plus. Installing this bo ard ex pands the Caretak er Plus buffer from the standard 64K to 256K, 512K, or 1 MB. "Stacki ng" two boards allo w s the buffer to be increase d [...]
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CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL 33 Installing the Board Carefully plug the expansion pins of t h e board (the f irst board, if using two) ont o the motherboard's socke ts w here the 64 K chips were removed. Fasten the board down using the two threade d spacers. Screw them into the motherboard's existing sp a cers (afte[...]
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34 CARETAKER PLUS INSTALLA TION AND OPERAT IONS MANUAL A ppendix D: Facto ry Defaults Upon receiving the Ca retaker Plus f r om the factory, or rest or ing the unit to default parameters (see 'REST ORE TO DEFAULT FUNCTION'), The factory default settings are: Timeout: 20 seconds Protocol Serial : 9600 baud, no parit y, 8 bits, 1 stop, DTR [...]
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10707 Stancliff Road Phone: (281) 933- 7673 Houston, Texas 77099 WWW.ROSE .COM[...]