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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Rose electronic CTP-8S, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Rose electronic CTP-8S one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Rose electronic CTP-8S. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Rose electronic CTP-8S should contain:
- informations concerning technical data of Rose electronic CTP-8S
- name of the manufacturer and a year of construction of the Rose electronic CTP-8S item
- rules of operation, control and maintenance of the Rose electronic CTP-8S item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Rose electronic CTP-8S alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Rose electronic CTP-8S, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Rose electronic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Rose electronic CTP-8S.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Rose electronic CTP-8S item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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10707 Stancliff Road Houston, Texas 77099 Phone: (281) 933 - 7673 Internet: WWW .ROSE.COM I N S T AL L AT I O N AN D O P E R AT I O N S M AN U AL[...]
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Limi t e d Warr a nt y Copyright Rose Electronics 1990 - 2002. Al l rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, i ncluding photocopying and recording, without the prior written permissi on of Rose Electronics. Rose Electronics Part # [...]
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Table of Cont e nt s Contents Discla imer .................................................................................................................... 1 Introducti on .................................................................................................................. 1 Features .................................................[...]
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Intr oduction CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 1 D isclaimer While ever y precaut ion has been taken in the pr eparatio n of this m anual, the manufactur er assum es no res ponsibility for er rors or o missio ns. Neither does the manufactur er assum e any liab ility for damage s resulting from the use of th e inform ation cont[...]
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2 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL Model Number and Options The Care tak er Plus consis ts of a switch unit and a separate w all mounted power adapter. It is available in several m odels: 2 to 8 por ts, either serial or paralle l, and Centronics tyhpe con nectors or Db25 ty pe connectors. T he base model has a 16K buffer ex pa[...]
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FRONT PANEL DI S P L AY CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 3 Caretake r Plus Front Panel Di splay POWER LED is lit w henever t he unit is p owered on. ADVANCE and SELE CT switche s are used to enter the con figuration menu, go i nto diagnostic mo des, or clear the buffer. MODE LED is lit to i ndicate the uni t is in the configur[...]
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QUICK SE TUP LIST – Ser ia l Uni ts 4 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL Serial Set - Up for PCs 1. Connect y our PC to port 1 on t he Caretaker Plu s with the proper cable. 2. Connect th e power adapter t o the Caret aker Plus and tur n the Caretaker P lus on. Verify that the pow er LED is on. T he other LEDs li ght in vari o[...]
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CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 5 Caretake r Plus Rear Panel – Serial Model The diagra m below show s the connector arrange ment for model #CTP - 8S. It has nine serial por ts. The C TP - 4S is s imilar but it doesn't have ports 5 - 8. Port 0, t he rightmost port, is w here you connect the printer. T he computer s conn[...]
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QUICK SE TUP LIST – Paralle l Unit s 6 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL Parallel S et - Up 1. Connect th e Caretaker Plu s port 0 to y our printer with t he correct cable. Connect your comput ers to ports 1 - 8 w ith the correc t ca bles . 2. Connect th e power adapter t o the Caret aker Plus and tur n the Caretaker P lus on[...]
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C ABLING CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 7 One of the m os t impor tant ste ps in installing th e Caretaker P lus is to c onnect the correct cables. W e have tri ed to give as muc h informatio n as possible to specify t he correct cable. Pl ease refer to Appe ndix A and B. Also ref er to the pr evious sectio n. Parallel Cabli[...]
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8 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL to indicate entry into confi guration mode. Enter ing config uration mode will stop data transfer to the shared dev ic e, and also era se all data in the buffer. N o new data can be loaded into t he unit while in c onfigur ation mode. Press carriage ret urn on y our terminal to call the menu.[...]
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CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 9 Configuration M enu Ite ms In the ex amples below, <EN TER> means "press the EN TER key ", not "type the character s <ENTER >. Output f rom the Caretak er Plus i s show n i n courier ty pe. Input from the u ser is show n in underline d courier type. Protocol The pro[...]
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10 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL Form Feed The form f eed, when enabled, sends a form feed c haracter to the shared device to ej ect the last page printed when a port is di sconnected. The fa ctory default is a disable d form feed. W hen enabled th e last charac ter sent t o the share d device is ex amined. If it i s a form[...]
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CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 11 Exit This comm and is used t o ex it the confi guration men u and return the un it to normal (data transfer) m ode. Enter X to t he choice prompt. A termination messag e will pri nt, and t he BUSY, DATA, and MODE LEDs will re turn to t he state they were in befor e entry to configura tion mo[...]
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12 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL Reverse C hannel Dat a Timeo ut This comm and (on the a dvanced feature s menu) deter mines w hether or not to reset the timeout clo c k when data is rec eived on port O "r everse c hannel data" . W hen th is feature is enabled, r everse channel da ta resets the tim eout cloc k . W[...]
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CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 13 Configuration Commands Configurati on commands all ow changing of the u nit's se tup paramet ers w ithout the U se of a menu. T hey may be used on serial or paral lel units. T o enable proce ssing of configura tion command s, depress both of the unit' s front panel sw itches. The M[...]
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14 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL Protocol Com mand This comm and change s the co mmunicati on protoc ol of a giv en port. If you ente r a protocol t hat block s communic ation with the unit or is otherwise u ndesirable, and yo u have not use d KEEP, you may restore the previo us form at by pow ering the unit dow n and back [...]
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CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 15 Parallel En able Logic Comm and This comm and allow s the Caretaker Plu s to recogn ize when a computer that i s con nected to a parallel port on the Caretaker P lus is t urned o ff so that the Careta k er Plus will not accept data from the PC. T he factory defaul t is to ena ble par allel e[...]
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OPERAT IONS 16 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL In itial State Fol lowing t he succe ssful comp letion of the pow er up tests, the Car etaker P lus turns a ll the port LED s off. T he BUSY L ED may be lit if th e shared dev ice is busy. Normal Oper ation Inp ut dev ices, usually computers, init iate requests to connec t to the[...]
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CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 17 Buffer C haracteri stics Th e switch may hav e a buffer memory of 16K , 256 K , 512K, 1 megabyte, or 2 megaby tes. The Careta ker Plus us es an int elligent a lgorithm to al locate me mory. The buffer is dynami cally al located w hich means t hat any por t can utilize as m uch buffer as re q[...]
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18 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL Timeout The default setti ng of 20 seconds is sufficient f or most applic ations. Some comput ers, howev er, start print ing and then pau se to do so me type of c alculation or processing and then resu me printing. If this pause is greater than the t imeout setting of the swit ch. the n anot[...]
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CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 19 Initialization St ring The initializ ation string i s used to reset th e printer to a def ined state at the begi nning of eac h job. In this way the prin ter settings of the last per son to print do n ot affect the print sett ings of the next person to pr int. The most common string used is [...]
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20 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL Power Up Initial D isplay When pow ering on, th e Careta ker Plus goes thro ugh a p ower up s elf - test w hich checks the main fun ctions of its ele c tronic s. The lef tmost LED labele d POWER should glow green and the other r ed LEDs should a ll turn on. T hen the unit w ill cycle through[...]
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CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 21 Static Ram R ead /Write Test The nex t test is for static r am . Since the Careta ker Plus has no st atic ram, this test is displayed as show n in TABLE 6 for consis tency w ith other Rose produ cts. Non - volatile Ram Tests The fourth and final power up test is for the non - volati le memor[...]
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22 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL Flow Control D isplay Mode (Serial Models O nly) By pressing t he ADVANCE sw itch during n ormal operation, the LED d isplay is switched t o the flow control display mode. The M ODE LED ill uminates to indicate t his mode is act ive. Y ou may retur n to normal disp lay mode by p ressing the [...]
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TROUBLESHOO TING CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 23 Troubleshooting Common Probl ems and Sol utions I. Missing blo cks of data on shared dev ice an d/or buffer Overfl ow error display occurs - serial only A. Flow c ontrol i s not set or wired properly If your dev ice use s X - on /X- off , ensure that the corr espondin g port[...]
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24 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL V. Port(s) do not time out A. ' Rob ust' X - on /X-o ff present. Some print ers, part icularly th e HP LaserJet, se nd X - on codes at timed intervals. Set the 'REVERSE CHANNEL DATA TIMEOUT' feature to Y. See 'CONFIGURATION' s ection for in formation on 'RE[...]
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CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 25 Maintenance and Re pair T he ex terior surface of the un it may be wiped with a da mp cloth to keep it c lean. The u nit does not contain any jum pers or servi ceable parts i nside. Opening the unit invali d ate s the w arranty ex cept in the case of an author ized memor y upgrade or fi rm w[...]
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DIAGNOSTI CS 26 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL Diagnostic Modes The Caretak er Plus has an extensive self - te st diagnostic cap ability. N ormally th es e features ar e only accessed by a technician to determine a fai lure w ith the unit . Through th e diagnosti c modes, you ca n : Print the c onfiguration me nu Print a rep[...]
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CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 27 Print Configur ation/Te st Pattern Fun ction Holding bo th switches down at the end o f test 4 causes th e unit to print it s conf iguration out to port O, as shown in TAB LE 8. Holdin g both switches d own a second time at the end of te st 4 cause s a print ex erciser to run, w hich sends a[...]
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DIAGNOSTI CS 28 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL L ong Test With out Loopback T his group of tests are entere d by pressing the select switch only while p ower ing up th e unit with th e on/off switch. A ll equipment shou ld be disconne cted from the unit p rior to running th is tes t. Test 1 - EPR OM program checks um test i [...]
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CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 29 Long Test with Loopba ck This test i s entered by pre ssing the advance switch on ly while powering up the unit wit h the on/off switch. S pecial loopbac k connector s should b e connected to ea ch Caretaker Plus port. Tests 1 -5 - Thes e are the same as test s 1 - 5 of long te st with out l[...]
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APPENDICES 30 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL A ppendix A: Serial Cabling Th e diagrams below show the Caretak er Plus p inout on the left and all ot her dev ices on the right. R ead acro s s to f ind the pinout . Co nnector type s shown below refer to the connector on the device, no t on the cab l e. N OT E: Caretaker Plus i[...]
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CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 31 A ppendix B: Pi nout Specifications Serial M odels DB 25 Female Pin Signal Name Acr on ym I/O Description 2 Transmit data TXD Output Serial data from port 3 Receive dat a RXD Input Serial data to port 4 Request to send RTS Output Alway s high 6 Data set rea dy DSR Input Low inhibi ts transmi[...]
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32 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL A ppendix C: M P 1000 Memory Board T his memory board pr ovides o ptio nal, add - on bu ffer expansi on for the Car etaker Plus. I nstalling t his board expands the Caretaker Plus buffer from the s tandard 64K to 256K , 5 12K, or 1 M B. "Stacking" tw o boards allow s the buffer to [...]
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CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL 33 Installing the Board Carefully pl ug the expansion pins of th e board (the fir st board , if using two) ont o the motherboar d's sockets w here the 64K chips w ere removed. F asten the board dow n using the tw o threaded spacer s. Screw them into t he motherboard' s ex is ting spac[...]
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34 CARET AKER PLU S INST ALLATION AND OPER ATIONS M ANUAL A ppendix D: Fact ory Defaults U pon receivin g the Caretaker Plus fr om the fact ory, or restor ing the unit t o default para meter s (see 'RESTORE TO DEFAULT FUNCTION'), T he factory d efault settings are: Ti meout: 20 seconds P rotocol Ser ial: 9600 baud, no parity, 8 bits, 1 st[...]
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10707 Stancliff Road Phone: (281) 933 - 7673 Houston, Texas 77099 W WW.R OSE .COM[...]