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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Rose electronic Professional Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Rose electronic Professional Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Rose electronic Professional Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Rose electronic Professional Series should contain:
- informations concerning technical data of Rose electronic Professional Series
- name of the manufacturer and a year of construction of the Rose electronic Professional Series item
- rules of operation, control and maintenance of the Rose electronic Professional Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Rose electronic Professional Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Rose electronic Professional Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Rose electronic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Rose electronic Professional Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Rose electronic Professional Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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1070 7 Stancliff Road Houston , Te x as 77099 Phone : (281) 933-76 73 Interne t: WW W . ROSE.COM PROFESSIONAL KVM SW IT CH W IT H ON - SCREEN DI SPLA Y T M INST ALLATI ON AND OPER ATIONS M ANUA L[...]
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LIMITED WARRANTY C o pyrigh t R ose Elec tronics 1 990- 2002. Al l rights r eser ved. N o part of this m anual may b e reprod uc e d, st or ed in a r etrieval s ystem, or transcrib ed in an y f o rm or an y means, el e ctr onic or mech anical, i ncluding photoc opying and r e c ording, without t h e pri or writt en per missi on o f Ros e El e c[...]
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FCC/IC S T A TEMEN TS, EU DECLA RA TION OF CON FORMI TY FEDERA L COMMUNICA TIONS C OMMISSI ON AND INDUS TRY CA NADA RA DIO-FREQUENCY IN TERFEREN CE STA TEMEN TS This equip ment gene rates , uses, and can radiate radio frequen cy energ y and if not ins talled and us ed properly, t ha t is, in s tri ct accorda nce w ith t he m anu facturer’ s ins t[...]
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TABLE OF CONT EN T S Contents Disclaimer ..... .... ... .... ... .... ... .... ... .... ... .... .... ... .... ... .... ... ... .... ... .... ... ... 1 Introduct ion / Syste m o verview ... .... ... .... ... .... .... ... ... .... ... .... ... .... ... .. 1 Features ..... ... .... ... .... ... .... ... .... ... ... ..... ... .... ... .... ... .... [...]
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Figures Fi gure 1. UltraView models . ... ... .... ... .... ... .... .... ... .... ... ... .... ... .... ... .. 5 Fi gure 2. Rea r Panel . ... .... ... .... ... .... ... .... .... ... .... ... ... .... ... .... ... .... ... . 6 Fi gure 3. UltraView Pro to CPU s .. .... ... .... ... .... ... .... ... .... ... ... .... ... . 10 Fi gure 4. Cas cad ing[...]
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INTRODUCT ION ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 1 Dis c l aimer W h ile every pre caut ion has been taken in the preparatio n of this m anu al, the m anu f act urer ass umes no respo nsibility f o r erro rs or omiss i ons . Neither does t he m anu f acturer ass um e any liability f or damages res ulti ng from the us e of the [...]
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2 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL All UltraView P ro m odels can eas il y be e x pand ed by chaining the units togethe r and con f iguring the s ystem using the on- scree n configurat ion menus . Using 4 port un i ts (“M” cha ss i s), you can expand the U l traView Pro to 16 computers . Using 16 p ort units (“C” cha[...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 3 Compatibility Computers Indus t ry stand ard PCs , Sun, Unix co m puters such as RS/6000, HP, SGI, DEC , and othe rs. Monitors VGA, SVGA , XGA, RG B, Compos i te Keyboa rds PC/Unix US, m ost f ore i gn Qw erty keyboards , Korean and Japa nese, keyboa rds w it h or w it hout W indo w s keys [...]
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4 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL CPU connecti o n All CPU conn ect ors on the UltraV i ew Pro are DB25F . T he CPUs are conne cted to the UltraView Pro using a CPU cable designe d to interface w i th the CPU t ype s uch as a PC, SUN or App le. A CPU cable is neede d f or each conne cted Co m puter. Casc ading Units The Ult[...]
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MODELS ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 5 Ult raView Pro models “M” chass i s “B” chass i s “C” chass i s Fi gure 1. U l traView m ode l s Label Desc ription Pow er Pow er LED (G reen whe n uni t i s on ) On/Off “M” chas sis on l y. In = ON O u t = OFF LEDs Indicator LEDs ; Nu m bered pa irs of LEDs shows s t[...]
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6 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL UltraView Pro models (rea r) “M” Chass i s “B” Chass i s “C” Chass i s Fi gure 2. Rear Pan e l Label Connector Desc ription Pow er “M” Chas sis only DIN 5F – Pow er adap ter connector. None “B” and “C” Chas sis IEC320 po w er receptacle w / on-o ff sw it ch. 1 – [...]
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CABLES ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 7 Ult raView Pro Ca bles (See Appe ndix C for cab l e part nu m bers ) UltraView Pro to KVM station ca b le The KVM cable conn ects a keybo ard, video m on it or, a nd m ous e t o the UltraV i ew Pro. The KVM cable is con f igured w i th a DB25M conne ctor on one end and a conn ect or [...]
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INS T ALLATION 8 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL Organizing the sy stem It is reco mm ended that be f ore any UltraView Pro configu ration or cable conne ctions be made, plan how the sys t em w ill be l a id out, the place m ent o f the CPUs and the place m ent of the U ltraVi ew Pro. Take into cons i derat i on the cab l e[...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 9 The green PO W ER LED will turn on an d the pow er-on diagnos t ic m es sage will dis play on the KVM monitor. I f the KVM mo nitor is slow t o acquire s ync, the pow er-on diagn os ti c may not be seen . Computer 1 is automa ti ca ll y con nected on po w er-up. On the front pane l, the SEL[...]
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10 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL (4 CPUs can be con ne cted us ing a 4-po r t un i t, 16 using a 16- port uni t ) Fi gure 3. U l traView Pro to CPUs Ins ta llation - Cascading units The UltraV i ew Pro units can be cas caded together to expand the number o f computers that can be acce ss ed f rom the K VM stat ion. W hen [...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 11 * 4 un its can be cascade d using a 4-por t m a ster/16 using a 16-por t maste r Fi gure 4. Cas cading units Slave unit i n stallatio n To properly i ns tall the s lave units, f o llow the below s t eps. (See the Con fi gure Sys t e m menu s ection f or detailed i ns tructi ons ) 1. Conn e[...]
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12 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 8. Next, select “E x pans i on w idth” from the con fi gure s ystem menu and pre ss en ter. Enter the nu m ber o f computer ports on a sla v e un i t and pres s en ter. This sett ing deter mines how m any computers are on an e x pan sion uni t and deter mi nes which computer nu m ber i[...]
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CONFIGURAT ION ME NUS ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 13 Main confi guration men u Fi gure 5. Ma in configurat i on menu The UltraV i ew Pro uses a comma nd to estab lish co mmunication to the UltraV i ew Pro and not a CPU. This co m mand input is a pres s and releas e of the left control <Ctr l> key, then the co mm a[...]
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14 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL Configure sy stem me nu Fi gure 6. Con fi gure s y s tem menu By select ing “SYSTEM” f ro m the m ain m enu an d pres sing enter, the “Configure s ystem ” m enu w i ll d i splay. Fro m this m enu, you can configure the KVM s t ations keybo ard and mous e, the expans i on informatio[...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 15 Expansion If your system consis ts of cas caded units, the expans i on se cti on o f the Con f i gure System menu m us t be proper l y con fi gure d to provide the need ed information to manage the slave units. It is reco mm ended that all sla v e units ha v e the s ame number o f CPU port[...]
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16 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL To change the scan t ime, high li ght “Scan t ime” and pre ss en ter. An input bo x wi l l display f or a new v alue. Enter t he new scan tim e in se conds an d press enter. Val id entries are 1 to 999. Scan mode This value turns s canning on or off. To change this v alue, se lect “S[...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 17 Delay This se tti ng is for PC keyboa rds only. It is us ed to adjus t how long, after a key i s dep ress ed and held, t hat key s tart s to repea t. To chang e the delay value, s elect “De l ay” and pres s enter. A list bo x w il l display sh ow i ng the choices av a il able . Us e th[...]
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18 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL Configure com pu ter me nu Fi gure 7. Con fi gure co m puter m enu The “Con fi gure co m puter” menu allow s you to assign unique na m es to each co m puter an d change the keyboard and m ous e t ype f or each con nected co m puter. Use the pa ge up/do w n keys if t here are m ore t ha[...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 19 Keyboard To change a computers keyboard and/or mous e, us e the up/dow n arrow keys to select (highlight) w hich computer to chan ge the keyboa rd or mous e. Use the left/right arrow keys to select eithe r the keyboa rd or mous e to change and press enter. A windo w w il l appea r listing [...]
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20 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL Configure over lay Fi gure 8. Con fi gure o v erlay menu The “Con fi gure o v e rlay” menu i s us ed to confi gure t he color of the m enu s, the res olution o f the video w hen no computer v id eo is pres ent, the scre en s av er type and time, the computer se lect w indow app earance[...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 21 Resolution Us e this configuration to s et the res ol ut ion for the KVM stati ons video i f no computer video is pres ent. To cha nge the s ett ing, s elect “Res ol ution” and pres s enter. A selection bo x will app ear listing the choices . The de f ault setting is PC2, 640 x 480 @ 6[...]
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22 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL Configure over lay - Com p uter se l ect win dow The “Co m puter select w i ndo w ” secti on allow s you to cha nge the backgro und an d tex t co l ors of the co m puter s elect w i ndow , and the text position on the screen . Us e the up/dow n arrow keys to select the item to con f ig[...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 23 Back ground color To change the backgroun d co lor, se l ect “Backgrou nd c olor” and press enter. A color selection bo x will disp l ay show ing the av a ilable backgro und colors . Use the arrow keys to se lect e i ther a s olid or trans paren t col or and pre ss enter. The de f au l[...]
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24 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL This ite m sets the font t ype f or the co m puter labe l. T o cha nge the f on t , selec t “Font” and pres s enter. Use the up/dow n arrow keys to se lect a new f ont type and pre ss enter. The font cho ices are: 8 x 16 modern 8 x 16 clas sic 16 x 24 m odern 16 x 24 c [...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 25 Configuratio n passw o rd To ass i gn a “Con fi gurat i on pas sword ”, sel ect it f rom the “Configure se curity” m enu an d pres s enter. An input box will appe ar. Type in the des i red con f i gurat ion pas sw ord (case s ensitiv e, 8 c hars/max) and pre ss en ter. A con f irma[...]
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OPERAT ION 26 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL Selecting a computer To connect to a compu ter, you can s el ect it from the Ul traView Pro’s front panel , select it by keyboard commands , select i t through the RS232 serial port, or yo u can s elect the co m puter f ro m a co m puter se lect w i ndow a s s ho w n in Figure[...]
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KEYBOARD COMMANDS ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 27 Keyboard commands The follow ing table des cri bes the available keyboard co mm ands . The <Ctr l> key sequ ence is a pres s and release of the left contro l key. Co mm ands f ollow i ng <Ctr l > must be en tered w i thin 2 secon d s. Command Key sequence Desc[...]
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28 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL Mode value Desc ription M1 CPU keyboard = PC mode 1 (So m e IBMs & PS/1’s ) M2 CPU keyboard = PC mode 2 (Mos t PCs ) M3 CPU keyboard = PC mode 3 mo st (RISC ) Un i x w/s tations M4 CPU keyboard /mouse = Ap ple ADB M5 CPU keyboard /mouse = Su n M6 CPU mouse = PS/2 mo use – any br an[...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 29 Keyboard c o mman d usage W hen using keyboa rd co mm ands t o enter informat i on to the UltraView Pro, pleas e obse rv e t he f o ll ow ing guide li nes to a v oi d entering incorrect v al ues or no v alues . 1. All command s start w it h a pres s and releas e of t he left control key. 2[...]
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RS232 PORT 30 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL Serial Port (RS232) The RS232 serial port on t he UltraV i ew Pro’s rear pan el is us ed f or se nding sw i tchi ng co mm ands f rom a s t and-a lone computer or terminal or to load flas h firmwa r e upg rades to the unit. A serial cable and an RJ to DB9 ada pter are included [...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 31 To update the U l traView P ro’s f irmware, fi rs t down l oad the lates t re vi sion f rom Ro se El ec tronics w eb site and sa v e it to a s tand-alone computer that is not connected to the U lt raV iew Pro. Connect the se rial cable f rom the U ltraView Pro to the se rial port o f the[...]
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32 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL If any of these errors occur, check the RS23 2 cable, th e connectors , and the ad apter. Make sure they are in good wo rking order. Verify the co mm un i cation prog ra m is con f igured cor rectly. En ter “Y” to try upgra ding the flas h again. If prog ra mming i s un su ccessful, th[...]
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T ROUBLESHOO T I NG ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 33 TRO U BLE SHOO TING Computer d oes not boot, keyb oard or m ouse error r eceive d. Cable is loose , reseat cable and on PC hit F1 to contin ue or reboo t computer. W ro ng cable or keyboard and m ous e cables re v erse d. Cable is de f ective; try us i ng ca[...]
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34 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL Mouse does not move Mous e not confi gured . UltraView Pro turned o ff after or not connected wh en computer booted or applicat ion using m ous e run. Exit and re-enter application us i ng mous e or iss ue reset command. PS/2 mous e w as not connected wh en UltraVi ew Pr o po w[...]
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SERVICE AND MAINT ENA NC E ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 35 Service Informati on Maintenance an d Re pair This Unit does not contain any i nternal us er-servic eab le parts . I n the e v ent a Un i t nee ds repair or maintenan ce, you mus t fi rst obta i n a Return Author i zat ion (RA) nu m ber from Ros e El ec t ronics [...]
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SA FET Y 36 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL Safety This UltraV i ew Pro KVM sw it ch has been tested for conforman c e to sa f ety regu l ations and req uirem en t s , and has been certified for internationa l us e. Like all electron i c equ i pment, the U l traView Pro sh ould be us e d with care. To protec t yours elf fro[...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 37 Safety and EMC Regulatory State ments Saf e t y In f ormation Documentat ion referen ce symbo l . If the product is m arked with this s ym bol, refer to the product documentat ion to get mo re in f ormation abou t the produ ct. WA R NING A W ARNING in the m anu a l deno t es a hazard that [...]
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38 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL Informations concernant la sécuri té Symbole de ré f érence à l a docu m entation. Si le produ it es t marqué de ce symbo l e, reportez -vous à la docu m entat i on du produ it a fi n d’ob tenir des informations plus dé taillées . WA R NING Dans la documentation, un W A RNING in[...]
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APPENDICES ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 39 A ppend ix A . Initial fact ory settings Setting Default value KVM keyboard/ m ouse type PC – PS/2 CPU keybo ard/mous e t ype PC – PS/2 Computer names Computer xxx Scan ti m e inter v al 5 se conds Pow er on scan Off Type m at ic ra te 2 0 (10.9 chars /sec.) Type m at ic de [...]
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40 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL A ppend ix B. Parts an d cables Part number Desc ription CAB-CX0606Mn nn ** Coax VGA-PS/2 Kbd- PS/2 m ou se to DB25M CAB- W X 0606Mn nn * VGA-PS/2 Kbd-PS/2 m ou se to DB25M CAB-CX0509Mn nn ** Coax VGA-AT Kbd-Seri al mou se to DB25 CAB-VX05 09Mn nn* VGA-AT Kbd- Serial m ous e to DB25M CAB-C[...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 41 A ppend ix C. General Specificati ons The UltraV i ew Pro part number is U x y-zUB W here x = p latfor m , E = PC, SUN , Apple, Un ix (Mu lti-plat f orm) P = PC and Un ix compu t ers (PC) W here y = chas sis s ize, M ( mi ni), B (low ), C (high) W here z = nu m ber o f ports (2, 4, 8, 12, [...]
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42 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL A ppend ix D. Rac k m ount instr uctions The UltraV i ew Pro can be mounted in a rack us i ng the Rackmount kit s from Ros e El ectron ics. The optiona l rack m ount kit inc ludes the following ite m s: Two black anodized mount i ng bracke ts. Four 6-32 x 3 / 8” flat he ad m ount[...]
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ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL 43 A ppend ix E. Rack mo u nt illustr ation A ppend ix F . Keyboard ma pping Sun / App le keyboard e m ulation (10 1/102 keyb oard) PC key Sun function A ppl e functi on Left alt Left meta Left apple / clo v erlea f Right alt/al t graph Al t grap h Right option Right contro l Pow er key Pow e[...]
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44 ULTR AVIEW PR O INST ALL ATION A ND OPERATI ONS M A NUAL A ppend ix G . Video distance ca pability The table be low s ho ws the distances , reso luti on, and q uality o f video that can be expected w ith normal or coa x c abling . This tab l e applies to the MASTER un i t only . There w il l be so m e degra dation w hen units are chained toge th[...]
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1070 7 Stancliff Road Houston , Te x as 7709 9 Phone : (281) 933-76 73 WWW .R OSE .C OM[...]