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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Rose electronic RS232, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Rose electronic RS232 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Rose electronic RS232. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Rose electronic RS232 should contain:
- informations concerning technical data of Rose electronic RS232
- name of the manufacturer and a year of construction of the Rose electronic RS232 item
- rules of operation, control and maintenance of the Rose electronic RS232 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Rose electronic RS232 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Rose electronic RS232, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Rose electronic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Rose electronic RS232.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Rose electronic RS232 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
SERI A L FE ATURES XTENSYS I NSTALL A TION AND OPER A TIO NS M ANUAL 29 Serial port us age (RS232) The ser ial port on both the Xtensys switch ( RJ12) an d the User stat ion (DB9) are used to update the unit’s fir mware. The f ollowing procedure f or establishing a connection f rom your standa lone com puter or Notebook computer to th e Xtens y s[...]
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Page 2
XTENSYS I NSTALL A TION AND OPER A TIO NS M ANUAL 30 Figure 22. S erial Option s Option 1. Receive new main progr am from serial p ort (T his card only) W hen a new main program is available , it can be obta ined from Rose Electronic s or downloade d from our web site at www.rose.com . T he diagnostic scr een that is disp layed when the X tensys sw[...]
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Page 3
XTENSYS I NSTALL A TION AND OPER A TIO NS M ANUAL 31 You ma y receive one of th e following er rors during t he file transfer function: check sum error, r ecord error, or data error. T hese messages are followed b y : These err or messages may be caused b y any of the fol lowing items : Corrupted f irmware upgr ade file. [...]
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Page 4
XTENSYS I NSTALL A TION AND OPER A TIO NS M ANUAL 32 Option 5. Exit (Restart the Unit) Selecting opti on 5 exits the serial option m enu. The X tensys switch w ill reinitialize and the diagnost ic check will run. After the dia gnostic check finished, the Un it is read y to use with its new configurat ions. If there are more configurat ions needed, [...]