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Rose electronics CrystalView Plus manual

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Table of contents for the manual

  • Page 1

    CrystalView Plus ENHANCED CAT5 KVM EXTENDER 10707 Stancliff Road Houston, Texas 77099 Phone: (281) 933 - 7673 Internet: WWW.ROSE.COM INSTALLATION AND OPERATIONS MANUAL[...]

  • Page 2

    LIMITED WARRANTY Copyright Rose Electronics 2004. All rights reserved. No part of thi s manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and recording, without the prior written permission of Rose Electronics. Rose Electronics Part # MAN - CRVP P rinted[...]

  • Page 3

    FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO - FREQUENCY INTERFERENCE STAT EMENTS This equipment generates, uses and can radiate radio frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer’s instructions may cause interference to r[...]

  • Page 4

    EUROPEAN UNION DECLARATION OF CONFORMITY ACCORDING TO COUNCIL DIRECTIVE 89/336EEC & 73/23EEC This equipment is in conformity with the protection requirements of the following Council Directives: The Declaration of Conformity is based upon compliance of the product with the following harmonized standards: EN55022: 1998 EN61000 - 4 - 5: 1995 EN55[...]

  • Page 5

    TABLE OF CONTENT S Contents Disclaimer ...................................................................................... 1 System introduction ........................................................................ 1 Features .................................................................................... 2 Compatibility .................[...]

  • Page 6

    Figures Figure 1. Single Video (Local models) ............................................ 4 Figure 2. single Video (Remote models) ......................................... 5 Figure 3. Dual video (Local models) ............................................... 6 Figure 4. Dual video (Re mote models) ........................................... 7 Figu[...]

  • Page 7

    INTRODUCTION CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 1 Disclaimer While every precaution has been taken in the preparation of this manual, the m anufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. The man[...]

  • Page 8

    2 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Features n Available in single, dual, and quad video models n Extend a KVM station from a CPU using a single CAT - x cable . (Up to 6 50 feet at resolutions of 1600 x 1200 @ 60Hz, 1,000 feet for the resolutions of 1280 x 1024 @ 75Hz.) n Supports PCs, serial, and full stereo audio n Supports PS/2[...]

  • Page 9

    CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 3 Compatibility Computers PCs with standard PS/2 keyboards and PS/2 mice Monitors VGA to UXGA HV, Composite, Sync - on - green, Keyboards PS/2 types of keyboard. Mouse PS/2, (2 or 3 - button), Wheel mouse Microsoft IntelliMouse Serial Devices (Serial/Audio model only) Touchscreens, Graphic Table t[...]

  • Page 10

    MODELS 4 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Single video Local models Front view Rear view Rear view with serial/audio Rear view with local access Rear view with local access & serial/audio Figure 1 . Single Video (Local models) Connectors: Front § RJ45 CATx cable connection (front panel) Rear Local Single § HD15M CPU video c[...]

  • Page 11

    CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 5 Single video Remote models Front view Rear view Rear view with serial/audio Figure 2 . single Video (Remote models) Connectors: Front § RJ45 CATx cable connection (front panel) Rear Remote § HD15F KVM video connection. § MiniDin - 6 (2) KVM keyboard and mouse connections § Power 9V power ada[...]

  • Page 12

    6 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Dual video local models Front view Rear view Rear view with serial/audio Figure 3 . Dual video (Local models) Connectors: Front § RJ45 (2) CATx cable connection (front panel) Rear Local § DB25F (2) CPU & second video § Power Optional 5V DC power adapter connector Rear Local with serial/au[...]

  • Page 13

    CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 7 Dual video remote models Front view Rear view Rear view with serial/audio Figure 4 . Dual video (Remote models) Connectors: Front § RJ45 (2) CATx cable connection (front panel) Rear remote § HD15F KVM station video § HD15F Second video monitor § MiniDin - 6 (2) KVM keyboard and mouse connect[...]

  • Page 14

    8 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Quad video remote models Front view Rear view Rear view with serial/ audio Figure 5 . Quad video (Remote models) Connectors: Front § RJ45 (4) CATx cable connection (front panel) Rear remote § HD15F KVM station video § MiniDin - 6 (2) KVM keyboard and mouse connections § HD15F Second video mo[...]

  • Page 15

    CABLES CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 9 Cables CrystalView Plus Local Unit to CPU cable A CPU adapter cable i s used to connect from the Local Unit to a CPUs keyboard, video monitor and mouse ports. The Serial/Audio models use a male - to - male cable configured on both ends with an HD15M VGA connector, two MiniDin - 6 connecto[...]

  • Page 16

    10 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Serial cable To connect the Local Unit to the CPUs DB9 serial port, you can use a standard DB9MF serial 1:1 (DTE - DCE) cable. The Remote Units “SERIAL” port is wired as DTE (the same as the CPUs serial port). To connect a serial printer or other DTE device s to the Remote Unit, you will ne[...]

  • Page 17

    INSTALLATION CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 11 Installation Please refer to the safety section first before proceeding with any installation or configuration of the CrystalView Plus. Installation of the CrystalView Plus consists of three easy steps. 1. Connect the cables to the equipment. 2. Applying power. 3. Adjust the video [...]

  • Page 18

    12 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Connecting the cables Figure 6 . Single video cabl ing Local uni t to CPU cabling (Refer to Figure 1 and Figure 6 ) The keyboard, video, and mouse ports on the CPU are connected to the keyboard, video, and mouse ports on the CrystalView plus using an appropr iate CPU adapter cable. Serial/audio[...]

  • Page 19

    CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 13 Remote uni t to KVM station cab ling (Refer to Figure 2 and Figure 6 ) On the remote unit, the KVM station’s keyboard, monitor, and mouse cables are connected directly to the CrystalView Plus keyboard, monitor, and mouse connectors. Se rial/audio models (Refer to page 10 for a description of [...]

  • Page 20

    14 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Dual Video cabling (Refer to Figure 3 & Figure 7 ) The CrystalView Plus dual video models provide total access to one PC and the ability to view a second video source from an extended distance over a pair of CATx cables. The second video source connected to the local unit can be any separat[...]

  • Page 21

    CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 15 Remote uni t to KVM station cabling (Refer to Figure 4 and Figure 7 ) On the remote unit, the KVM station’s keyboard, monitor, and mouse cables are connected directly to the CrystalView Plus keyboa rd, monitor, and mouse connectors. Connect a second monitor to view the second video source. Se[...]

  • Page 22

    16 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Quad Video Remote Unit cab ling (Refer to Figure 3 and Figure 8 ) Figure 8 . Quad video cabling For Quad video systems, the local units consist of two dual video units. Connect these units as described in the dual video section. The Remote unit’s KVM station’s keyboard, monitor, and mouse c[...]

  • Page 23

    CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 17 Connecting to a Rose KVM switch The CrystalView Plus can further enhance your system by connecting t he local unit to a Rose KVM switch. This provides remote access to as many as 1,000 computers (depending on the type of KVM switch and topology configuration). Figure 9 . CrystalView Plus to a K[...]

  • Page 24

    KEYBOARD COMMANDS 18 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Keyboard commands Note: Use only the numeric keys above the keyboard to initiate the keyboard commands from the remote unit. Do not use the numeric keypad. Command Key Sequence Command Mode [ L - Ctrl ] + [ L - Shift ] + [F10] Exit Command Mode and save Exit Command Mode witho[...]

  • Page 25

    CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 19 Keyboard command descriptions Command mode – [ L - Ctrl ] + [ L - Shift ] + [F10] Entering the command mode sends the remote units keyboard instructions to the CrystalView Plus instead of the connected co mputer. In the command mode, the yellow LED on the remote units RJ45 connector for chann[...]

  • Page 26

    20 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Reset EQ & Delay values – [L - Ctrl] + [Home] Issuing this command resets the LF and HF equalization and the red, green, and blue delay values for the selected channel. Next Assisted EQ setting – [L - Ctrl] + [ PgUp ] This command resets the LF and HF equalization setting s, then each t[...]

  • Page 27

    CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 21 Toggle RED delay – [L - Ctrl] + [ R ] Each time this command is issued, the RED video component delay is toggled between 0 and 19ns. Toggle GREEN delay – [L - Ctrl] + [ G ] Each time this command is issued, the GREEN video component delay is toggled be tween 0 and 19ns. Toggle BLUE delay ?[...]

  • Page 28

    22 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Reset keyboard and mouse – [F1] Pressing the [F1] key while in the command mode will reset the keyboard and mouse, and then exit the command m ode. Use this command if the keyboard or mouse lock up or the mouse does not initialize properly. Send NULL mouse byte – [F3] Pressing the [F3] key [...]

  • Page 29

    CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 23 Reset the local keyboard and mouse If the lo cal keyboard or mouse locks up, you can reset them by issuing the reset command. Press the “HOT - KEY”, then [Num Pad Left Arrow] (generally the “4” key on the numeric keypad) Send NULL mouse byte If there is erratic movement of the mouse poi[...]

  • Page 30

    VIDEO ADJUSTMENTS 24 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Adjusting the video All video adjustments are performed from the remote unit. Make sure all connections are in place and the video from the computer(s) connected to the local unit are powered up and operating properly. An o nline test card has been developed for assisting in t[...]

  • Page 31

    CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 25 Figure 11 . Video Test Card To begin adjusting the LF and HF equalizatio n, display the text card as shown in Figure 11 . Observe the “H” in the lower left corner of the test card. Compare it with the example shown in Figure 12 and adjust the LF or HF equalization to obtain sha rp clean ima[...]

  • Page 32

    26 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL In summary, adjusting the video consists of: 1. Enter the Command Mode 2. Select the video channel to adjust 3. Display the test card or a created straight line graphic tha t is equally divided into three color parts, RED, GREEN, and BLUE 4. Adjust the RED, GREEN, and BLUE delay to align the th[...]

  • Page 33

    OPE RATING INSTRUCTIONS CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 27 Operating instructions - All units Once the Remote and Local Units ar e connected and configured, the Remote KVM station’s keyboard, video monitor and mouse will function as if it were directly connected to the CPU. All applications, upgrades and PC configurations can [...]

  • Page 34

    TROUBLESHOOTING 28 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Troubleshooting The troubleshooting section is used as a guide to understan ding the capabilities of the CrystalView Plus and for general troubleshooting. If you have any problems or questions concerning the installation, operation or usage of the CrystalView Plus that is not co[...]

  • Page 35

    CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 29 Only video is required, but no picture appears. n The probable cause is that power to the Local Unit is not applied. The Local Unit obtains its power from the CPUs keyboard port. A keyboard cable must be connected from the Local Unit to the CPU even if no keyboard is required. A supplementary p[...]

  • Page 36

    SERVICE and SUPPORT 30 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Service Information Maintenance and Repair This Unit does not contain any internal user - serviceable parts. In the event a Unit needs repair or maintenance, you must first o btain a Return Authorization (RA) number from Rose Electronics or an authorized repair center. This [...]

  • Page 37

    SAFETY CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 31 Safety The CrystalView Plus KVM extender has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all ele ctronic equipment, the CrystalView Plus should be used with care. To protect yourself from possible injury and to mi[...]

  • Page 38

    32 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Safety and EMC Regulatory Statements Safety information Documentation reference symbol. If the product is marked wit h this symbol, refer to the product documentat ion to get more information about the product. WARNING A WARNING in the manual denotes a hazard that can cause injury or death. CAU[...]

  • Page 39

    APPENDICES CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 33 Appendix A. General specifications Maximum resolution 1600 x 1200 @ 60 Hz (Less than 650 feet / 200M) 1280 x 1024 @ 75 Hz (650 - 1,000 feet / 200 – 300M) Video compatibility VGA to UXGA, RGB Video levels 0.7V P - P Video coupling DC Sync type Separate/composite TTL level Sync on gr[...]

  • Page 40

    34 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Dimensions Width In / mm Depth In / m m Height In / mm Local Unit Single video Single video w/serial - audio Dual access Dual access w/serial - audio Dual video Dual video w/serial - audio Remote Unit Single video Single video w/serial - audio Dual video Dual video w/serial - audio Quad video Q[...]

  • Page 41

    CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 35 Appendix B. Parts and cables Part Number Description CRV - SL1 (Local) Single KVM station / single video CRV - SL2 (Local) Single KVM station / dual video CRV - DL1 (Local) Dual KVM stations / single video CRV - R1V (Remote) Single Video CRV - R2V (Remote) Dual Video CRV - R4V (Remote) Quad Vid[...]

  • Page 42

    36 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Appendix C. Rack mo unt instructions The optional rack mount kit includes the following items: n Two black anodized mounting brackets or 3 unit mounting shelf. n 6 - 32 x 3/8” flat head mounting screws. To rack mount a single unit, attach the two rack mounting brackets to your Unit with the s[...]

  • Page 43

    CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 37 Appendix D. Rack mount illustration Shelf mount bracket for 3 units Single unit brackets[...]

  • Page 44

    38 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL Appendix E. Quick Installation/Setup Guide This appendix provides a quick installation and video compensation guide for experie nced users. Refer to the complete installation guide for a more detailed set of instructions. Install units 1. Connect Remote unit to KVM, serial & audio devices, [...]

  • Page 45

    NOTES CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL 39[...]

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    NOTES 40 CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL[...]

  • Page 47

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  • Page 48

    10707 Stancliff Road Houston, Texas 77099 Phone: (281) 933 - 7673 Internet: WWW.ROSE.COM[...]