Ruckus Wireless ZoneFlex 7343 manual

Ruckus Wireless ™ ZoneFlex ™ Indoor Access Point Release 9.4 User Guide For the following indoor ZoneFlex AP models: ■ ZoneFlex 2942 802.11g Smart Wi-Fi Access Point ■ ZoneFlex 7942 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7962 Dual Band 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7341 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 73[...]

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i About This Guide Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

ii Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Step 3: Deploy the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 1. Choose a Location for the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 2. Connect the Access Po[...]

iii Viewing Current Local Subnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Viewing Current Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Chang[...]

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i About This Guide About This Guide This guide describes how to install, conf igur e, and manage the Ruckus W ireless ™ ZoneFlex ™ Access Point. This guide is written for those responsible for installing and managing ne twork equipment. C onsequently , it assumes that th e read er has basic working knowledge of local area net working, wireless [...]

ii About This Guide Related Documentation In addition to this User Guide, each ZoneFlex Access Point documentation set includes the following: ■ Quick Start Guide : Provides essential installati on and configuration information to help you get the AP up and running within minutes. ■ Online Help : Pr ovides instructions for performing tasks usin[...]

1 1 Intr oducing the ZoneFlex Access Point Overview of the ZoneFlex Access Point Congratulations on your pur chase of th e Ruckus Wireless ZoneFlex Access Point! ZoneFlex Access Points are the industry’ s mo st easy to use, yet robust and feature- rich Wi-Fi Access Points designed to brin g power and simplicity together for large- scale indoor de[...]

2 Introducing t he ZoneFlex Access Point Unpacking the ZoneFlex Acce ss Point Unpacking the ZoneFlex Access Point 1. Open the Access Point package, and th en carefully r emove the contents. 2. Return all packing materials to the shippi ng box, and put the box aw ay in a dry location. 3. V e rify that all items listed in Package Contents below are i[...]

3 Introducing the Zon eFlex Access Point Getting to Know the A ccess Point Fe atures ZoneFlex 2942/7942 Access Point The side panel of ZoneFlex 2942/7942 featur es four LED indicators tha t can be used to assess both device and network status. T he r ear view displays the connector panel, which includes the LAN ports and the option al external ante[...]

4 Introducing t he ZoneFlex Access Point Getting to Know the Access Point Fe atures 2 DIR LED • Off : The Access Point is not being managed by ZoneDirector (standalone mode). • Green : The Access Point i s being managed by ZoneDirector . • Slow flashing green (one flash every two seconds): The Access Point is being managed by ZoneDirector , b[...]

5 Introducing the Zon eFlex Access Point Getting to Know the A ccess Point Fe atures Rear Panel Features Figure 2 shows the rear panel of the ZoneFlex 2942/7942. For a description of each rear panel part, r efer to Ta b l e 4 . Figure 2. ZoneFlex 2942/7942 rear panel featur es WARNING: For units with Power over Ethernet (PoE) . These pro ducts and [...]

6 Introducing t he ZoneFlex Access Point Getting to Know the Access Point Fe atures CAUTION: The external antenna connectors are for indoor use only . Do not connect them to outdoor antennas. T able 4. ZoneFlex 2942/7942 r ear panel elements Number Item Name Description 1 Power Connect the power adap ter to this socket. (Input 110-240V AC, Output 1[...]

7 Introducing the Zon eFlex Access Point Getting to Know the A ccess Point Fe atures ZoneFlex 7962 Access Point The physical features of ZoneFlex 7962 are very similar to ZoneFlex 2942/7942. It uses the same dome-type chassis with the sliding door and Kensington lock on the side panel. There are slight dif ferences, however , in the side panel and [...]

8 Introducing t he ZoneFlex Access Point Getting to Know the Access Point Fe atures 2 DIR LED • Off : The Access Point is not being managed by ZoneDirector (standalone mode). • Green : The Access Point i s being managed by ZoneDirector . • Slow flashing green (one flash every two seconds): The Access Point is being managed by ZoneDirector , b[...]

9 Introducing the Zon eFlex Access Point Getting to Know the A ccess Point Fe atures 5 HARD RESET Button Pushing and quickly releasin g this i nternal button reboots t he AP . Pushing and holding it for six seconds resets the AP to factory default settings. CAUTION! Resetting the AP to factory default settings will erase all settings that you confi[...]

10 Introducing t he ZoneFlex Access Point Getting to Know the Access Point Fe atures Rear Panel Features Figure 4 shows the rear panel of the ZoneFlex 7962. For a description of each rear panel part, refer to Ta b l e 7 . Figure 4. ZoneFlex 7962 rear panel featur es T able 7. ZoneFlex 7962 r ear panel elements Number Item Name Description 1 Power C[...]

11 Introducing the Zon eFlex Access Point Getting to Know the A ccess Point Fe atures ZoneFlex 7341 Access Point ZoneFlex 7341 features five LEDs on its fr ont panel, and buttons and connectors on its rear panel. Front Panel Figure 5 shows the front panel of the ZoneFlex 7341. For a description of each fr ont panel part, refer to Ta b l e 8 . Figur[...]

12 Introducing t he ZoneFlex Access Point Getting to Know the Access Point Fe atures DIR LED • Off : The Access Point is not being managed by ZoneDirector (standalone mode). • Green : The Access Point is being managed by ZoneDir ector . • Slow flashing green (one flash every two seconds): The Access Point is being managed by ZoneDirector , bu[...]

13 Introducing the Zon eFlex Access Point Getting to Know the A ccess Point Fe atures Rear Panel Figure 6 shows the rear panel of the ZoneFlex 7341. For a description of each rear panel part, refer to Ta b l e 9 . Figure 6. ZoneFlex 7341 rear panel ZoneFlex 7343 Access Point ZoneFlex 7343 features five LEDs on its fr ont panel, and buttons and conn[...]

14 Introducing t he ZoneFlex Access Point Getting to Know the Access Point Fe atures Figure 7. ZoneFlex 7343 front panel T able 10. ZoneFlex 7343 fr ont panel elements LED Description PWR LED • Off : Of f. • Red : Boot up in pr ocess. • Green : On. OPT LED Not used in this model DIR LED • Off : The Access Point is not being managed by ZoneD[...]

15 Introducing the Zon eFlex Access Point Getting to Know the A ccess Point Fe atures WLAN LED • Off : The WLAN service is down. • Amber: The WLAN service is up and no clients are associated (standa lone), or no wirel ess clients and no downlink MAPs ar e connected (RAP). • Green : The WLAN service is up and at least one wireles s client is a[...]

16 Introducing t he ZoneFlex Access Point Getting to Know the Access Point Fe atures Rear Panel Figure 8 shows the rear panel of the ZoneFlex 7343. For a description of each rear panel part, refer to Ta b l e 1 1 . Figure 8. ZoneFlex 7343 rear panel T able 11. ZoneFlex 7343 r ear panel elements Number Item Name Description 1 OPT Button Not active i[...]

17 Introducing the Zon eFlex Access Point Getting to Know the A ccess Point Fe atures ZoneFlex 7363 Access Point ZoneFlex 7363 features five LEDs on its fr ont panel, and buttons and connectors on its rear panel. Front Panel Figure 9 shows the front panel of the ZoneFlex 7363. For a description of each fr ont panel part, refer to Ta b l e 1 2 . Fig[...]

18 Introducing t he ZoneFlex Access Point Getting to Know the Access Point Fe atures 2.4G LED (WLAN) • Off : The WLAN service is down. • Green : The WLAN service is up, at least one client is associated, and signal quality is good (RSSI >= 15). • Flashing g ree n (two flash es every se cond) : The WLAN service is up but no clients are asso[...]

19 Introducing the Zon eFlex Access Point Getting to Know the A ccess Point Fe atures Rear Panel Figure 10 shows the rear panel of the ZoneFlex 7363. For a description of each r ear panel part, refer to Ta b l e 1 3 . Figure 10. ZoneFlex 7363 r ear panel T able 13. ZoneFlex 7363 r ear panel elements Number Item Name Description 1 OPT Button Not act[...]

20 Introducing t he ZoneFlex Access Point Getting to Know the Access Point Fe atures ZoneFlex 7321 Access Point ZoneFlex 7321 features five LEDs on its fr ont panel, and buttons and connectors on its rear panel. Front Panel Figure 11 shows the fr ont panel of the ZoneFlex 7321. For a description of each fr ont panel part, refer to Ta b l e 1 4 . Fi[...]

21 Introducing the Zon eFlex Access Point Getting to Know the A ccess Point Fe atures DIR LED • Off : The AP is not being m anaged by ZoneDirector (standalone mode). • Green : The AP is being managed by ZoneDir ector . • Slow flashing green (one flash every two seconds): The AP is being managed b y ZoneDirector , but is currently unable to co[...]

22 Introducing t he ZoneFlex Access Point Getting to Know the Access Point Fe atures Rear Panel Figure 12 shows the rear panel of ZoneFlex 7321. Fo r a description of each r ear panel part, refer to Ta b l e 1 5 . Figure 12. ZoneFlex 7321 r ear panel T able 15. ZoneFlex 7321 r ear panel elements Number Item Name Description 1 10/100/1000 PoE Port O[...]

23 Introducing the Zon eFlex Access Point Getting to Know the A ccess Point Fe atures ZoneFlex 7982 Access Point ZoneFlex 7982 features five LEDs on its fr ont panel, and buttons and connectors on its rear panel. Front Panel Figure 13 shows the fr ont panel of the ZoneFlex 7982. For a description of each fr ont panel part, refer to Ta b l e 1 6 . F[...]

24 Introducing t he ZoneFlex Access Point Getting to Know the Access Point Fe atures AIR LED • Off : The Access Point is operating as a Standalone or RootAP . • Green : The AP is functioning as a Mesh AP (MAP), and the wireless s ignal to its uplink AP is good. • Fast flashing green (two flashes every second): The AP is functioning as a Mesh [...]

25 Introducing the Zon eFlex Access Point Getting to Know the A ccess Point Fe atures Rear Panel Figure 14 shows the rear panel of the ZoneFlex 7982. For a description of each r ear panel part, refer to Ta b l e 1 7 . Figure 14. ZoneFlex 7982 r ear panel T able 17. ZoneFlex 7982 r ear panel elements Number Item Name Description 1 10/100/1000 Port O[...]

26 Introducing t he ZoneFlex Access Point Getting to Know the Access Point Fe atures[...]

27 2 Installing the Access Point Befor e Y ou Begin Before start ing with the installation, make sure that you have the requir ed items for the installation ready . In addition, verify th at the wir eless stations on the network have the required components for wir eless communication with the Access Point. This section describes the pre-ins talla [...]

28 Installing the Access Point Before You Begin Perfor m a Site Survey Before installing t he Access Point, perform a site survey to determine the optimal Access Point placement for maximum rang e, coverage, and network performance. When performing a site survey , consider the following factors: ■ Data rates : Range is generally inversely pr opor[...]

29 Installing the Access Point Before You Begin Deter mine the Optimal Mo unting Location and Orientation The location and orientation that you choose for the Access Point play a critical role in the performance of your wireless networ k. In general, Ruckus Wireless r ecommends installing the Access Point away fr om obs tructions and sources of int[...]

30 Installing the Access Point Before You Begin Figure 16. Recommended orientation for maximum vertica l plane coverage Figure 17. Recommended orientat ion for maximum m esh coverage Good Reach Excellent Reach Excellent Reach Limited Reach Excellent Reach Excellent Reach Excelle nt Reach Good Reach Good Reach Limited Reach Limited Reach[...]

31 Installing the Access Point Before You Begin ZoneFlex 7341, 7343, 7363, 7321 and 7982 Orientation ZoneFlex 7341, 7343, 7363, 7321 and 7982 have a mor e r ounded coverage area and less horizontal range (when mounted hori zontally) compared to the dome-shaped ZoneFlex 2942, 7942 and 7962 APs. Figure 18. ZoneFlex 7341/7343/7363/7321/7982 recommende[...]

32 Installing the Access Point Before You Begin Figure 19. ZoneFlex 7341/7343/7363/7321/ 7982 recommended wall mounting orientation Excellent Reach Excellent Reach Excellent Reach Limited Reach[...]

33 Installing the Access Point Before You Begin Figure 20. ZoneFlex 7341/7343/7363/7321/7982 wall mounting in a corridor (top view) Excellent Reach Excellent Reach Limited Reach Limited Reach Limited Reach Excellent Reach Excellent Reach[...]

34 Installing the Access Point Step 1: Preconfigur e the Access Point Step 1: Pr econfigur e the Access Point The procedure for completing the Access Point’ s essential configuration depends on whether you want it to be managed by either ZoneDirector or FlexM aster or to operate as a standalone Access Point. Refer to the sect ion that is relevant[...]

35 Installing the Access Point Step 1: Preconfigur e the Access Point 1. Connect the Access Point to a Power Sour ce 1. Connect the power jack to the power connector on the r ear panel of your ZoneFlex Access Point. 2. Connect the power adapter to a power sour ce. 3. V e rify that the power LED on the Access Point is gr een. Y ou have completed con[...]

36 Installing the Access Point Step 1: Preconfigur e the Access Point Configuring for Standalone Operation or for Management by FlexMaster This section describes the steps you need to complete to set up the AP in standalone mode or to be managed by Ruckus Wirele ss FlexMaster server , if you have one installed on the network. What Y ou Will Need Be[...]

37 Installing the Access Point Step 1: Preconfigur e the Access Point 5. Click Use the following IP address , and then configure the IP addr ess settings with the values listed in Ta b l e 1 8 . For a sample configuration, refer to Figur e 21 . You can leave the Default Gateway and DNS server fields blank. 6. Click OK to save your changes and close[...]

38 Installing the Access Point Step 1: Preconfigur e the Access Point 3. Log Into the Access Point’ s Web Interface 1. On the administrative computer , open a Web browser window . 2. In the address or location ba r , type the following address: https://192.168.0.1 3. Press <Enter> on the keyboard to connect to the Access Point’ s Web inte[...]

39 Installing the Access Point Step 1: Preconfigur e the Access Point For your refer ence, the default wireless settings on the Access Point are listed in Ta b l e 19 . Configure Common Wireless Setting s 1. On the left menu of the Web interface, click Configuration > Wireless (Radio 2.4G or Radio 5G on dual band APs ) . The Configuration > C[...]

40 Installing the Access Point Step 1: Preconfigur e the Access Point 4. Continue to “ Configure Wireless # Settings ” below . Figure 23. The Configuration > W ireless > Common tab Configure Wireless # Settings 1. Click one of the Wireless # tabs. 2. In Wireless A vailability , click Enabled . 3. In Broadcast SSID , click Enabled . 4. Cle[...]

41 Installing the Access Point Step 1: Preconfigur e the Access Point Figure 24. The Configuration > Wireless > Wireless 1 tab (Optional) Set the Fl exMaster Server Address If you have a FlexMaster server installe d on the network and you intend to use FlexMaster to manage the Access Point, yo u can set th e FlexMaster server address at this [...]

42 Installing the Access Point Step 1: Preconfigur e the Access Point https://192.168.20.1/intune/server 5. Click Update Settings to save your changes. Y ou have completed setting the FlexMast er server address on the Access Point. Figure 25. T ype the FlexMaster server URL NOTE: Instructions on how to verify that the Access Point and FlexMaster ca[...]

43 Installing the Access Point Step 2: Verify A ccess Point Operation • On Windows 7, click Start > Control Panel > Network and Internet > Network and Sharing Center > Change Adapter Settings . • On Windows XP , click Start > Control Panel > Network Connections. 2. When the Network Connections window appears, right-click the i[...]

44 Installing the Access Point Step 2: Verify Acce ss Point Operation • Win d o ws X P : In the system tray , right-click the (Wireless Network Connec- tion) icon, and then click View Available Wir eless Networks . • Win d o ws 7 : Left click the icon. 3. In the list of available wireless networks, click the network with the same SSID as you co[...]

45 Installing the Access Point Step 2: Verify A ccess Point Operation 1. Log in to the Access Point’ s Web interface. 2. Go to the Administration > Management page. 3. Scroll down to the TR069 Status section. 4. Check the value for Last successful contact . If it shows a date in green, this indicates that the Access Point was able to successfu[...]

46 Installing the Access Point Step 3: Deploy the Access Point Step 3: Deploy the Access Point In this step, you will place the Access Point in a suitable location on the network and connect it to a power source and to your network environment. 1. Choose a Location for the Access Point Y ou can install the Access Point on a flat surface (for exampl[...]

47 Installing the Access Point Troubleshooting Installation 2. Connect the power adapter to a power sour ce. 3. Obtain an Ethernet cable that is long en ough to connect the Ac cess Point to your network’ s router , sw itch, or hub. 4. Connect one end to a LAN port on the AP , and then connect the other end to y our network’ s router , sw itch, [...]

48 Installing the Access Point Troubleshooting Installation[...]

49 3 Navigating the W eb Interface Logging Into the ZoneFlex W eb Interface If you need to manage your AP , you do it with the features of the ZoneFlex Web interface (which you already used to set up the AP for use). If your ZoneFlex network will be managed by a Ruckus Wireless ZoneDirector , you can manage APs through ZoneDir ector rather th an lo[...]

50 Navigating the Web Interface Navigating the Web Interface Navigating the Web Interface Y ou manage the Access Point through a W e b browser -based interface that you can access from any networked computer . Ta b l e 2 1 lists the W eb interface features tha t are identified in Figur e 26 . Figure 26. Elements of the ZoneFlex AP Web Interface Men[...]

51 Navigating the We b Interface If You Are Using a Dual Band Zon eFlex Access Point If Y ou Are Using a Dual Band ZoneFlex Access Point If your ZoneFlex AP model is 7363/7962/7982, no te that elements on the W eb interface menu are slightly dif ferent fr om the ot her (single band) ZoneFlex AP models. Dual band ZoneFlex APs have one 2.4GHz radio ([...]

52 Navigating the Web Interface If You Are Using a Dual Band Zone Flex Access Point[...]

53 4 Configuring the Access Point This chapter pr ovides instructions for co nfiguring ZoneFlex Access Points in a stand- alone configuration. If you will be managi ng your ZoneFlex network using ZoneDi- rector r efer to the ZoneDirector User Manual, available in PDF format from the Ruckus website, at http://support.ruckuswireless.com/documents . I[...]

54 Configuring the Access Point Configuring Device Settings Configuring Device Settings Device settings refer to the device name, temperature update, location and service provider login settings. (T emperature upda te is only available on certain ZoneFlex models.) Figure 28. The Configuration > Device page T o configure the device settings 1. Go[...]

55 Configuring the Access Point Configuring Inte rnet Set tings 5. Click Update Settings to save and apply your changes. Configuring Inter net Settings Internet settings define how the Access Point connects to your local area network and to the Internet. This section describes ho w to view and configure the Access Point’ s Internet settings. T op[...]

56 Configuring the Access Point Configuring Inte rnet Set tings Each of the AP’ s wireless interfaces can be assigned a single VLAN. When a packet enters the AP throug h its wire less interface, the packet is a ssigned to the Access VLAN configured on the Configuration > W ireless page (by default, 1). AP Ethernet ports however , can be config[...]

57 Configuring the Access Point Configuring Inte rnet Set tings Obtaining and Assigning an IP Address There ar e three methods of assigning IP addresses to the Access Point: ■ DHCP / Auto Configuration ■ Static IP ■ PPPoE DHCP / Auto Configuration If you leave the Access Point at its default configuration, it will attempt to obt ain an IPv4 a[...]

58 Configuring the Access Point Configuring Inte rnet Set tings 2. Review the current settings. 3. If the current Connection T ype is DHCP , you will be able to see the currently- assigned IP address and subnet ma sk listed below . • T o force the AP to release its DHCP-assigned IP addr ess, click Release DHCP . This will disconnect the user from[...]

59 Configuring the Access Point Configuring Inte rnet Set tings PPPoE Point to Point Protocol over Ethernet (PPPoE) is a Layer 2 protocol which uses the PPP (Point to Point) protocol to connect a client system to a server sys tem over a one to one network link. All traffic for a PPPoE co nnected client must go through the PPPoE server to reach the [...]

60 Configuring the Access Point Configuring Inte rnet Set tings Figure 31. L2TP Connection T o configure L2TP tunneling 1. Go to Configuration > Internet . 2. Under L2TP Connection , click Enable . 3. In L2TP Network Server IP Address , type the IP addr e ss of the L2TP network server (LNS) to which the device will connect. 4. In L2TP Network Se[...]

61 Configuring the Access Point Configuring Local Subnets Configuring Local Subnets ZoneFlex Access Points can be configured to provide routing/network addr ess trans- lation (NA T) functionality by using the Lo cal Subnets feature. When a Local Subnet is enabled, the standalone AP plays the role of a gateway router wit h the ability to manage its [...]

62 Configuring the Access Point Configuring Wireless Settings Figure 32. Configuring local su bnets and enabling router mode Configuring Wir eless Settings This section describes how to configure th e wir eless settings of the Access Point. There ar e two types of wireless settings that you need to configure: ■ Configuring Common Wireless Setting[...]

63 Configuring the Access Point Configuring Wir eless Setting s Figure 33. The Configuration > W ireless > Common page T o configure the wir eless settings common to al l WLANs 1. Go to Configuration > Wireless . The Configuration > Wireless > Common page appears. NOTE: If you are using a ZoneFlex 7363/7962/7982, go to Configuration [...]

64 Configuring the Access Point Configuring Wireless Settings Wireless Mode On 802.11b/g APs: The wireless mode options include the following: • Auto-Select : Allows both 802.11g- and 802.11b-compliant devices to connect to the network. This is the default setting. • 2.4GHz 54 Mbps (For faster 802.11g devices only) : Allows only 802.11g-com pli[...]

65 Configuring the Access Point Configuring Wir eless Setting s CAUTION: Selecting the incorrect country or r egi on may result in violation of appli- cable laws. If you purchased the Access Poi nt in the United States, you do not need to set the country code manually . Ruckus Wirele ss devices that are sold in the US are preconfigur ed with the co[...]

66 Configuring the Access Point Configuring Wireless Settings Figure 34. The ZoneFlex 7321 can be config ured to operate in either 2.4GHz or 5GHz mode Reviewing Common Advanced Settings Advanced wireless settings shou ld only be changed by an experienced administra tor . Incorrect settings can sever ely impact wireless performance. It is r ecommend[...]

67 Configuring the Access Point Configuring Wir eless Setting s Figure 35. The Configuration > W ireless > Advanced > Common page T o configure the adva nced common options 1. On the Configuration > Wireless page, click Edit Common Settings . The Configuration > Wireless > Advanced > Common page ap pears. NOTE: If you are using[...]

68 Configuring the Access Point Configuring Wireless Settings T able 22. Advanced wir eless common settings 3. Click Update Settings to save and apply the changes. Option Description T ransmit Pow er The default setting is Full . Select the level of transmit power fr om the drop-down m enu. This option sets the maximum transmit power level relative[...]

69 Configuring the Access Point Configuring Wir eless Setting s Configuring Wir eless # Settings The Access Point provides up to eight wir ele ss LANs per radio that can be individually configured to provide dif ferent kinds of servic es for different kinds of wireless clients, traffic types or dif fer ent user gr oups. Each WLAN can be configured [...]

70 Configuring the Access Point Configuring Wireless Settings T able 23. WLAN options Option Descriptio n Wireless Network This wireless network name is for ma nagement purposes only , and is not visible to the user . Wireless Availability This option controls whethe r or not the wir eless ne twork is available to users (Of f or On). Broadcast SSID[...]

71 Configuring the Access Point Configuring Wir eless Setting s 4. When you are finished, click Update Settings to save and apply the changes. A confirmation message appears at the top of this page. 5. Click Go back to Wir ele ss Configuration to reopen the pr evious page. Hotspot Service Select a Hotspot conf iguration fr om the list to enable Hot[...]

72 Configuring the Access Point Configuring Wireless Settings Using WEP Wired Equivalent Privacy (WEP) is a security algorithm for 802.11 wir eless networks designed to provide dat a confidentiality co mparable to that of a wir ed network. WEP uses a pre-shar ed key for encrypting data frames that is shared among all users of the wireless network. [...]

73 Configuring the Access Point Configuring Wir eless Setting s NOTE: If you are using a ZoneFlex 7363/7962/7982 AP , go to Configuration > Radio 2.4G or Configuration > Radio 5G . 2. Click the Wireless # tab that you want to configure. The Configuration > Wireless > Wireless[#] page appears. 3. Click the Encryption Method menu, and the[...]

74 Configuring the Access Point Configuring Wireless Settings Selecting WP A as the Encryption Me thod allows you to choose WP A version, WP A Authentication and WP A Algorith m. This se ction discusses WP A-PSK (pre-shared key). For information on WP A-Enterprise (WP A-802.1X), see “Customizing 802.1X Settings” on page 76 . Use of WP A-PSK (al[...]

75 Configuring the Access Point Configuring Wir eless Setting s 3. Click the Encryption Method menu, and then click WP A . An additional set of WP A-specific options appear on this page. 4. Review the encryption settings listed in Ta b l e 2 5 , and then make changes as preferred. T able 25. Encryption settings Encryption Setting Description WP A V[...]

76 Configuring the Access Point Configuring Wireless Settings 5. Click Update Settings to save and apply the chan ges. A confirmation message appears at the top of the page. 6. Click Go back to Wir ele ss Configuration to reopen the pr evious page. Customizing 802.1X Settings CAUTION: Do not customize these options unless you are an experienced net[...]

77 Configuring the Access Point Configuring Wir eless Setting s Figure 39. 802.1X settings T o configure 802.1X authentication settings on a WLAN 1. Go to Configuration > Wireless . The Configuration > Wireless > Common page appears. NOTE: If you are using a ZoneFlex 7363/7962/7982 AP , go to Configuration > Radio 2.4G or Configuration [...]

78 Configuring the Access Point Configuring Wireless Settings 7. Click Go back to Wir ele ss Configuration to reopen the pr evious page. Setting Threshol d Options The following options allow you to fine-tu ne the “Pr otection Mode” behavior , set previously on the Configuration > Wireless > Advanced > Common page. After activating a P[...]

79 Configuring the Access Point Configuring Wir eless Setting s 5. Click Update Settings to save and apply the chan ges. A confirmation message appears at the top of the page. Y ou have completed configuring the threshol d options. T o reopen the previous page, click the Go back to Wir ele ss Configuration link. Figure 40. Threshold settings Rate L[...]

80 Configuring the Access Point Configuring Wireless Settings 6. Click Update Settings to save your changes. Figure 41. Limit per station traf fic rates on a specific WLAN Controlling Access to the Wir eless Network Access Control enables you to specify the st ations are allowed to join (associa te with) your wireless net works. Access controls can[...]

81 Configuring the Access Point Configuring Wir eless Setting s ■ Denying Only Stations Listed in the Access Controls T able : If you select Deny only stations listed in the Access Controls T able , then stations entered into the access-controls table ar e disallowed but all others ar e allowed. T o add MAC addresses, see “Cha nging the Access [...]

82 Configuring the Access Point Configuring Et hernet P orts 5. T o add a MAC address to the Access Control table, click the Add new entry button. 6. Fill out the following text boxes: • Address : Six text boxes appear in which you enter the desired MAC address, in hexadecimal digit form, two characters in each box. Y ou can specify a full 12-hex[...]

83 Configuring the Access Point Configuring Ethernet P orts Figure 43. The Configuration > Ethernet Ports page T o configure LAN ports 1. Go to Configuration > Ethernet Ports . 2. Review the following table and make changes as needed for each of the ports labeled POR T 1 through POR T 4 (depending on AP model), which correspond to the AP’ s[...]

84 Configuring the Access Point Configuring Et hernet P orts Packet Forwarding Isolated : Selecting Isolated causes the traf fic from this port to terminate a t the Access Point. Bridge to WAN : The default setting, Bridge to WAN forwar ds packets arriving on t his port to the WAN (uplink) port and eventually to their external destinations using La[...]

85 Configuring the Access Point Configuring Ethernet P orts 3. Click Update Settings to save your changes. Setting Ether net Port T ype ZoneFlex AP Ethernet ports can be config ured as one of the following port ty pes: ■ Tr u n k P o r t ■ Access Port ■ General Port T runk Port T runk Ports forward and r eceive tagged and untagged frames and [...]

86 Configuring the Access Point Configuring Et hernet P orts Access Port Access Ports are used to provide network a ccess. T raffic arriving on dif fer ent Access Ports can be segmented into differ ent logi cal networks (VLANs) using the Untag VLAN ID field. Access Ports are members of only one VLAN--the VLAN that is configured in the Untag VLAN fi[...]

87 Configuring the Access Point Configuring Ethernet P orts ■ A single port can not be configured a s both an Authenticator and Supplicant at the same ti me. ■ Only one port per AP can be configured as a Supplicant . ■ If the AP is connecting to a switch port with 802.1X authentication enabled, the AP’ s port type should be configured as a [...]

88 Configuring the Access Point Configuring Hotspot Service W orking with Port-Based VLANs The Access Point pr ovides options for segment ing all incoming traffic (both wir eless and wired Et hernet traffic) into specific VLANs. Ther e are two ways to segment incoming traffic into VLANs: ■ Each of the wireles s interfaces (SSIDs) can be configure[...]

89 Configuring the Access Point Configuring Hotspot Service 4. Click Update Settings to save your changes. Y ou have completed the minimum settings fo r providing Hotspot service on this AP . Additional con figuration opti ons are available using the Edit Settings buttons at the bottom of the page. After user is authenticated Select wher e you want[...]

90 Configuring the Access Point Configuring Hotspot Service Figure 44. Minimum configuration setti ngs for providing Hots pot service Customizing Hotspot Optional Settings Optional Hotspot settings include a number of options for fine-tuning your Hotspot service, such as maximum session time, gra c e period, accounting update interval, etc. The fol[...]

91 Configuring the Access Point Configuring Hotspot Service NAS ID Specify the Network Access Server identifier of this device. The NAS-ID attribute is sent in RADIUS access and accounting re quest messa ges. It can also be used as location identification when NAS- IP-Address cannot be used for this purpose. WISPr Location ID Specify the Hotspo t l[...]

92 Configuring the Access Point Configuring Hotspot Service Figure 45. Configuring optional Hotspot options Cr eating a Hotspot W alled Garden Y ou can use the Hotspot W alled Garden rules to designate network destinations (host address or subnet) that users can access without going thr ough authentication. A W alled Gar den is a limited envir onme[...]

93 Configuring the Access Point Configuring Hotspot Service 4. Click Update to save your entry . Y ou can create up to 64 entries in the Walled Gard en Hosts table. Figure 46. The W alled Garden hosts table T o remove entries from the W alled Gar den hosts table 1. Click the check box next to the entry you want to remove, under the Remove? column. [...]

94 Configuring the Access Point Configuring Hotspot Service Figure 47. Configuring Hotspot unrestricted clients table[...]

95 5 Managing the Access Point This chapter provides instructions for ma naging standalone Zo neFlex Access Points using the Web interface. For information on managing your ZoneFlex network using ZoneDirector , refer to the ZoneDirector User Guide, available fr om the Ruckus W ire- less website. In This Chapter Viewing Current Device Settings . . .[...]

96 Managing the Access Point Viewing Current Device S ettings Viewing Current Device Settings The Status > Device page displays a gene ral overview of the AP’ s current status, including device name, serial number , MAC address, curr ent software version, etc. Figure 48. The Status > Device page[...]

97 Managing the Access Point Viewing Current Internet Connec tion Settings Viewing Current Internet Connection Settings The Status > Internet page displays inform ation on the AP’ s network settings; i.e., the settings that allow the AP to communicate with your local network and the Internet. Information includes IP address, gateway , DNS serv[...]

98 Managing the Access Point Viewing Current Local Subnet Se ttings Viewing Current Local Subnet Settings The Status > Local Subnets page can be used to view the router (local subnet) configurations and list of any c lients connected to those subnets. If you want to make changes to any of these settings, go to Configuration > Local Subnets . [...]

99 Managing the Access Point Viewing Current Wireless Settings Viewing Current Wir eless Settings If you want to view the current common wire less settings that the AP is using, go to the Status > Wireless page (on dual band APs, go t o Status > 2.4G or Status > 5G ). Ta b l e 3 1 lists the descriptions of each common wir eless setting. If[...]

100 Managing the Access Point Viewing Associated Wireless Clients Figure 51. The Status > Wireless (Radio 2.4G/5G) page Viewing Associated Wireless Clients A usage-monitoring capability has been built into the Access Point t o help you monitor wir eless clients that ar e associated with your wireless network. T o view associated wireless clients[...]

101 Managing the Access Point Changing the Ad ministrative Lo gin Settings Figure 52. Viewing connected dev ices Changing the Administrative Login Settings The defaul t user name is super and the default passwor d is sp-admin . T o prevent unauthorized users from logging in to t he W eb interface us ing these de fault admin- istrator login settings[...]

102 Managing the Access Point Enabling Other Manageme nt Access Options Figure 53. The Configuration > Device page Enabling Other Management Access Options In addition to managing the AP via a Web br owser thr ough HTTPS, several other management access options are availab le on the AP . These options include manage- ment access via HTTP , T eln[...]

103 Managing the Access Point Enabling Other Manageme nt Access Options Figure 54. The Administration > Management page T o enable other manage ment access options 1. Go to Administration > Management . The Management page appears.[...]

104 Managing the Access Point Enabling Other Manageme nt Access Options 2. Review the access options listed in Ta b l e 3 2 , and then make changes as needed. 3. If you want to use TR-069 or SNMP to manage the AP , configur e the settings listed in Ta b l e 3 3 . T able 32. Management A ccess Options Option Description T elnet access By default, th[...]

105 Managing the Access Point Enabling Other Manageme nt Access Options 4. Click Update Settings to save your changes. A confirmation message appears a t the top of the page. Y ou have completed configuring the management access options. NOTE: Remember to open any relevant fi rewall ports between the AP and the firmware upgr ade/management server .[...]

106 Managing the Access Point Enabling Other Manageme nt Access Options Viewing FlexMaster Management Status If you configure the AP to be mana ged by FlexMaster , you can check the TR-069 Status section on the Administration > Management page. Figure 55. TR-069 status information[...]

107 Managing the Access Point Enabling Other Manageme nt Access Options Ta b l e 3 4 lists the TR-069 status information that the AP pr ovides. Pointing the AP to FlexMaster Y our ZoneFlex device is r equired to “call home” to r egister with your FlexMaster; FlexMaster does not initiate initial contact. T o register successfully with FlexMaster[...]

108 Managing the Access Point Working with Event Logs and Syslog Se rvers Wo rking with Event Logs and Syslog Servers Both the Maintenance > Support Info and Administration > Log pages can be us ed to view the AP’ s current log file text. Y ou can u se the former to send the log to Ruckus Wireless support directly or save it to a local file[...]

109 Managing the Access Point Working with Event Logs and Syslog Server s Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configur ation and run-time status of the AP and can be useful for troubleshooting. Y ou have three options for sending a copy of the current log file to Ruckus Wireless Support: ?[...]

110 Managing the Access Point Upgrading the Firmware Upgrading the Fir mwar e Y ou can use the Web interface to check for software updates/upgrades for the firmware built into the AP . Y ou can then ap ply these updates to the de vice in one of two ways: (1) manual updating on an as-n eeded basis or (2) automating a r egularly scheduled update. Bef[...]

111 Managing the Access Point Upgrading the F irmware CAUTION: Do not change any of the Image Co ntrol File, Userna me, or Password entries. 3. Click Perfor m Upgrade . A status bar appe ars du ring the upgrade process. 4. After the upgrade is completed, yo u must manually reboot the AP . Upgrading Manually via the Web 1. In the Upgrade Method opti[...]

112 Managing the Access Point Rebooting the Access Poin t 5. Choose whether to r eboot immediately af ter upgrading, or schedule the reboot for a specific time of day using the Schedule Reboot Time After Upgrade list. Choosing Any Time (the default value) results in the AP performing a reboot immediately after the automa tic upgrade is successful. [...]

113 Managing the Access Point Resetting the Access P oint to Factory Defaults Figure 58. The Maintenance > Reboot/Reset page After approximately one minute, you should be able to log back into the AP , which verifies that the reboot was successful. Y ou ca n also chec k the LEDs on the AP to verify the status of the device. Resetting the Access [...]

114 Managing the Access Point Running Diagnostics 2. Click Reset Now (next to Restor e to factory settings ?). 3. When the confirmation warning appears, read the message and click OK if you are certain that you want to r estore the AP to factory defaults. After a brief pause, you will be automatica lly logged out of the AP . Y ou must now disconnec[...]

115 Managing the Access Point Running Diagnostics Figure 59. Pinging a client Figure 60. Running traceroute on ruckuswir eless.com[...]

116 Managing the Access Point Where to Find More In formation Wher e to Find Mor e Infor mation If you have questions that th is User Guid e does not address, visit the Ruckus Wireless Support Portal at http://support.ruckuswireless .com/ . The Support Portal hosts the latest versions of user documentation. Y ou can also find answ ers to frequently[...]

117 Numerics 802.1Q , 55 802.1X , 76, 84, 86 802.1X settings , 76 A Access Control , 70 access control , 80 – 81 Access Port , 83, 86 Access VLAN , 71 administrative logi n , 101 Advanced Se ttings Wireless , 64 AeroScout , 64 associated clients , 100 auto discovery , 34 B Beacon Interval , 78 BeamFlex , 1 Bridge to L2TP Tunnel , 70, 84 Bridge to[...]

118 I installation , 27 required tools , 27 Internet s ettings , 55 IP address , 56 Isolated , 70, 84 K Kensington lock , 9 Key Ind ex , 73 L L2TP , 59 Local Bridging , 84 local subnet , 71, 84 Local Subnet NAT and Route to WAN , 70, 84 local subnets , 61 location , 29 lock hasp , 10 logging in , 49 logout , 50 M MAC authentication bypass , 87 mana[...]

119 W Web inte rface , 49 WEP , 72 WEP Key , 73 wireless availability , 70 wireless channel , 64, 99 wireless mode , 64, 99 wireless security 802.11X , 76 WEP , 72 WPA , 73 wireless settings , 62 WLAN configuration , 69 workspace , 50 WPA , 73 WPA Algorithm , 76 WPA Authentication , 75 WPA Version , 75 WPA-Auto , 75 Z ZoneDirector , 1, 34 ZoneFlex [...]

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