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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung DCS, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung DCS one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung DCS. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung DCS should contain:
- informations concerning technical data of Samsung DCS
- name of the manufacturer and a year of construction of the Samsung DCS item
- rules of operation, control and maintenance of the Samsung DCS item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung DCS alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung DCS, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung DCS.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung DCS item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Samsung DCS Application Note No 2 - Issue 01 Page 1 of 6 For Further Information Call LSP Communications No. 2 September 1996 Topic Toll Restriction Introduction Toll Restriction is the ability to control external trunk call destinations. The Samsung DCS supports a comprehensive Toll restriction system which can limit access to called destinations [...]
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Page 2
Samsung DCS Application Note No 2 - Issue 01 Page 2 of 6 For Further Information Call LSP Communications Flowchart Description PABX Trunks It can be seen from the flowchart that trunks programmed as PABX trunks (MMC 401) will only have toll barring applied if the user has accessed the external network via the PABX. The DCS determines if the externa[...]
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Page 3
Samsung DCS Application Note No 2 - Issue 01 Page 3 of 6 For Further Information Call LSP Communications MMC 701- Assign COS Contents There are many sections to MMC 701 including the first data field which relates to Class of Restriction (COR). This application note only refers to the COR data field of MMC 701. There are eight choices for Class of [...]
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Page 4
Samsung DCS Application Note No 2 - Issue 01 Page 4 of 6 For Further Information Call LSP Communications As mentioned above, MMC 703 is only used if the first digit(s) in the dialled string are programmed in MMC 702. MMC 703 may be considered as “an exception to the MMC 702 rule”. The flowchart describes how the Samsung DCS uses MMC 702 and MMC[...]
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Page 5
Samsung DCS Application Note No 2 - Issue 01 Page 5 of 6 For Further Information Call LSP Communications MMC 704 - Assign Wild Character Wild Characters are used to simplify programming for Toll Restriction. There are three Wild Characters - X, Y, and Z. A wild character can be used in place of any digit after it has been defined in MMC 704. MMC 70[...]
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Page 6
Samsung DCS Application Note No 2 - Issue 01 Page 6 of 6 For Further Information Call LSP Communications The example above demonstrates that using Wild Characters makes programming easier for the technician. Wild Characters are especially useful when Toll Restriction Tables are required for rural areas where the definition of a local call is far mo[...]