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Samsung DCS-408 manual

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Table of contents for the manual

  • Page 1

    SAMSUNG DCS-408 DCS-408i System Administration G u i d e[...]

  • Page 2

    Publication I nformation Samsung Teleco ms reser ves the right with out prior no tice to revise inform ation in this p ublicati on for any reas on. Samsung Telecom s also re serves th e right wi thout pri or no- tice to mak e changes in design or co mponents of equipment as engi neering and man ufactu ring ma y warran t. Disclaimer Samsung Telecom [...]

  • Page 3

    E U D ec l a r a t i on o f C on f o r m i t y ( R TT E ) S a m s u n g E l e c t r o n i cs C o . , L t d . 259 G o ng dan - D on g , G u m i - Ci t y K y ung bu k , K o r e a , 730 - 0 30 ( f a c t o r y na m e , add r e ss ) d ec l a r e u n d e r o u r s o l e r es po n s i b ili t y t h a t t h e p r od u c t D i g i t a l K e y p h on e S y s[...]

  • Page 4

    E U D ec l a r a t i on o f C on f o r m i t y ( R TT E ) S a m s u n g E l e c t r o n i cs C o . , L t d . 259 G o ng dan - D on g , G u m i - Ci t y K y ung bu k , K o r e a , 730 - 0 30 ( f a c t o r y na m e , add r e ss ) d ec l a r e u n d e r o u r s o l e r es po n s i b ili t y t h a t t h e p r od u c t D i g i t a l K e y p h on e S y s[...]

  • Page 5

    Intended Use This telephone system is intended to pr ovide the use r with voice comm unic ation between the system ex tensions a nd conne ction to the public s witched telepho ne network by digital or ana- logue links. The telephon e system m ay be provided with the ability to com m unicate with local com puter net- works to provide CTI functions a[...]

  • Page 6

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 i C ONTE NTS A bout This Guid e ......................................................... ........... 1 Spec ial Fea tures ..................................................................... 2 Night Service Opera tion ........ .......... ......... ....... .....[...]

  • Page 7

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 ii Sy st em A dminist rator Prog ramming .................................... 9 Open Custo mer-Level Programming ........ .......... ......... .......... .......... ...... .. 9 Set Auto matic Night Service .. ......... ............. ........ ........ .......... .[...]

  • Page 8

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 1 A bout This Guide This guide describes the most commonly-used special featur es av ailable w it h the Samsung DCS 408 and 408i keyphone systems w hich the system administrator can use to ensure the system is working correctly, effectively and to best suit your [...]

  • Page 9

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 2 S pecial Features Night Serv ice O peration (A utom atic or Manua l) Your system is designed t o operate in two modes: Day and Night Service. Night Ser- vice permits incoming calls to be handled in a different way to that during normal Day Service and may be se[...]

  • Page 10

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 3 Both types of rec alls w ill ring and have a slow f lashing amber light on the LINE key or CA LL key . Executive Barge-In If you want to break into another st ation’s conversation, either to m onitor the call or join the conversation, your keyset must be prog[...]

  • Page 11

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 4 In/O ut of Group Any station assigned to a station group can remove itself from that group and then re- enter the gr oup at a later time. W hen out of the group, a station can receive calls sent directly to its extension number but not calls sent to the group. [...]

  • Page 12

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 5 OR Dial any extension number to call a station in the system . (To m ake another in- ternal call when the current ca ll is completed, press ✼ ✼ ✼ ✼ , receive di al tone and dial another extension number.) 5. Press # and hang up when fini shed. Note : ?[...]

  • Page 13

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 6 For inform ation on setting up f orced account codes, see the “S ystem Administrator Programming ” section of this guide. A uth orisation Cod es Authorisation codes are used to vali dat e a station user and give permission to make an outside call. These 4- [...]

  • Page 14

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 7 C LIP Special Features Calling Line Identification P resentation (CLIP) features apply to 408 i systems only. CLIP is a means of identifying incom ing calls by displaying the calling number (or name) on the keyset LCD before the call is answered. It also allows[...]

  • Page 15

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 8 Number to Name Translatio n The system provides a number to name tr anslation table for associating names w it h incoming call numbers. You then have the choice of displaying the name associated with the number on your keyset display, rather than the CLI P numb[...]

  • Page 16

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 9 S ystem Administrator Programming Open Cus tomer-Level Programming [MMC 200] Before any customer programs can be accessed, you must firs t ope n programming using the Custom er-level passcode you have been assigned. Th i s, and all subs equent programm ing, mus[...]

  • Page 17

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 10 Set A utomati c Night Serv ice [MMC 50 7] Enters the system into Nig ht Service mode automatically by utilising tim e and day ta- bles. A NIGHT key is not needed as t he sy stem will sw itch automatically. (How ever, it is useful t o have a dedicated NIG HT ke[...]

  • Page 18

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 11 Set System Date and Ti me [MMC 505] Should it ever become neces sary to correct the s ystem date and time displayed on keysets, do so as soon as you notice t hat they are incorrect. Automatic Night Service will not work correctly and Station Message D etail Re[...]

  • Page 19

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 12 Reset Station Passcodes to Default [MMC 101] Individual keyset users can set or change t heir indi vidual passcodes. These passcodes are used to lock and unlock k eysets, override toll restriction (call barring) and access the DISA feat ure. At times, it may b[...]

  • Page 20

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 13 Program Station Names [MMC 104] You can assign a name or identification t o each internal extension, up to 11 characters long. T he procedure f or entering names is described below. You can tog gle characters bet ween upper and lower case using the ‘A’ key[...]

  • Page 21

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 14 Procedure for Entering Names Names are written using the number k eys. Each press of a key selects a c haracter, as shown on the selected key. Pressing a diff erent key moves the cursor to the rig ht. For example, you want to enter the name “SAM SMITH."[...]

  • Page 22

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 15 Program Trunk Names [MMC 404] You can assig n a name or identification t o each C.O. line, up to 11 characters long. The procedure f or entering names is the same as described in Program Stat ion Names . Program Ke y s VOLUME UP & DOW N - Used to scroll t [...]

  • Page 23

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 16 Program Station Group Names [MMC 602] You can assign a name or identificat ion to each station group (50-53), up t o 11 charac- ters long. T he procedure f or entering names is the same as described in Progr am Sta- tion Names , above. Program Key s VOLUME UP [...]

  • Page 24

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 17 Program Speed Diallin g Numbers and Names Speed dialling provides a q uick way of dialling phone numbers by assigning 3 -digit speed dial codes to f requently-dialled numbers. To dial a phone number, a stat i on user simply dials t he 3-digit code. If a name i[...]

  • Page 25

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 18 PROGRA M KEYS VOLUME UP & DOW N - Used to scroll t hrough options. KEYPAD - Used to enter selections. SOF T KEYS - Move cur sor lef t and rig ht. SPEAKER - Used to st ore data and advance to next progr am. HOLD - Us ed to clear previous entry. B insert s a[...]

  • Page 26

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 19 OR Press SPEA KER to stor e and advance to next MMC ❍ ❍ ❍ ❍ Progr am Sy stem Sp eed Dial Names [MMC 706] This procedure allows a name, up to 11 characters, to be assig ned to each system speed dial number you set up. This name enables you to locate the[...]

  • Page 27

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 20 ❍ ❍ ❍ ❍ Progra m Perso nal Spee d Dial Number s for Stations [MMC 105] Station speed dial codes ar e 00–49, allow ing a maximum of 50 numbers per keyset to be assig ned (see A ssign Speed Dialling Blocks , below). E ach station has one block assigned[...]

  • Page 28

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 21 OR Press th e right sof t key to return to step 2 to s elect a new station OR Press TRS F to store and ex it program m ing OR Press SPEA KER to stor e and advance to next MMC ❍ ❍ ❍ ❍ Progra m Perso nal Speed Di al Names For Stations [MMC 106] Associati[...]

  • Page 29

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 22 Press TRS F to store and ex it program m ing OR Press SPEA KER to stor e and advance to next MMC ❍ ❍ ❍ ❍ A ssign S peed Dialling Blocks [MMC 606] Your system can have up to 300 speed dial entries assigned (30 blocks of 10 numbers each). Up to 200 of th[...]

  • Page 30

    Sam sung Sy stem Adminis tration G uide DCS-408 & 408i Novem ber 2001 23 Create Programmed Statio n Messages [MMC 715] Your system can have up to 20 programm ed station messages. These are messag es a station user can select to inform other users of their current status (e.g . “In a Meet- ing”). Messag es 1–10 are preset (although these c[...]

  • Page 31

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 24 Set A larm/ A pp ointment Remi nder With Messag e [MMC 116] Station users c an set their own alarm/appointment reminders. Howev er, the system administrator can also set alarms with messages f or any or all display keyset stations in the system. Up t o two a l[...]

  • Page 32

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 25 Program Station Key Extenders [MMC 107] You can view stations’ prog rammable key assignment s and add extenders to some of these keys f or easy one-touch operation of f requently-used features. An extender is a number that m akes the otherwise g eneral funct[...]

  • Page 33

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 26 A CTION DISPLA Y 1. Open custom er pro gram ming and select 107 2. Dial the station num ber (e. g., 25 ) OR Press UP or DOW N to s croll thr ough the station numbe rs and p ress the r ight sof t k ey to m ove the c urs or 3. Enter the k ey num ber (e .g., 18) [...]

  • Page 34

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 27 Program A ccoun t Codes [MMC 708] These are c odes which can be used t o allocate call s to specific accounts . You can a dd new or change existing account codes. Up to 100 entries (001–100) are allowed. Note: To s et up for ced acco unt c odes, s ee Prog ra[...]

  • Page 35

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 28 Program A utho risation Codes [MMC 707] You can add or chang e authorisation code entries. These codes are used to authorise calls made by st ations. Each code is associated with a class of s ervice w hich is acti- vated when the code is entered. Note: T o set[...]

  • Page 36

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 29 Program Forced A ccou nt and A uth orisation Codes [MMC 305] The use of account and authorisation codes can be optional or forced. By program- ming a station to u se forced codes, the station user must ent er the required code be- fore a call c an be made. Opt[...]

  • Page 37

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 30 Set Individual Fo rw ard No A n sw er Ti mers [MMC 502] Each station can have its call Forward No Answ er timer set to suit the user’s require- ments. The range is 001–255 seconds. W hen setting this timer, tak e care that the value is not greater than t h[...]

  • Page 38

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 31 A dd Names to the T ranslation Table [MMC 728] This CLIP feature applies to 408i systems only. A CLIP number received from the Central Of fice can be associated with a name pro- gramm ed in the translation table. If there is no matc h between a received number[...]

  • Page 39

    Sam sung System Adminis tration G uide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 32 System A ccess Codes The DCS 408/408i telephone system has the following preset (default) feature access codes. These codes can be used if a key is not available for the feature you w ant to use. Standard (sing le line) telephone users must alw ays dial these [...]

  • Page 40

    Sa m s u n g S y s t em Ad m ini s t r a ti o n G u ide D C S - 4 0 8 & 40 8 i N o v e m b e r 2001 33 Changed System A ccess Codes Enter any codes here that are diff erent to the default values given in the System Ac- cess Codes table. CODE FEATURE CODE FEA T URE Call at tendant or sys tem oper ator Ou t of gro up Retri eve park ed cal ls In g[...]

  • Page 41

    Samsung Telecoms (U.K.) Limited Brookside Business Park, Greengate, Middleton, M anchester M24 1GS[...]