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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung DW9950, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung DW9950 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung DW9950. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung DW9950 should contain:
- informations concerning technical data of Samsung DW9950
- name of the manufacturer and a year of construction of the Samsung DW9950 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung DW9950 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung DW9950, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung DW9950.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung DW9950 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
DW60H9970 Series DW60H9950 Series Dishwasher user manual This manual is made with 100% recycled paper . imagine the possibilities Thank you for purchasing this Samsung product. User Manual_DW9000H-FS_00158A-03_EN.indd 1 User Manual_DW9000H-FS_00158A-03_EN.indd 1 2014-12-03 12:06:58 2014-12-03 12:06:58[...]
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Page 2
English - 2 SAFETY INSTRUC TIONS 3 SETTING UP Y OUR DISHWASHER 10 10 Checking the parts and control panel 15 Cycle selector 15 Progr ess displays 16 Meeting the installation requirements 18 Installing your dishwasher (only for installing under the sink) BEFORE USING THE PRODUCT FOR THE FIRST TIME 21 21 Setting mode 23 Using dishwasher salt 24 Using[...]
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Page 3
English - 3 01 SAFETY INSTRUC TIONS Safety instructions Congratulations on your new Samsung dishwasher . This manual contains impor tant information on the installation, use and care of your appliance. Please take time to r ead this manual to take full advantage of your dishwasher’ s many benefi ts and features. WHA T Y OU NEED T O KNOW ABOUT SA[...]
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Page 4
English - 4 Important safety precautions This appliance conforms to current safety r equirements. Inappropriate use can, however , lead to personal injury and damage to property . T o avoid the risk of accidents and damage to the appliance, please read these instructions carefully before using it for the fi rst time. They contain important informa[...]
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Page 5
English - 5 01 SAFETY INSTRUC TIONS T o reduce the risk of fi re, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: This appliance is not to be used by persons (including children) with r educed physical, sensor y or mental capabilities, or lack of experience and knowledge, unless th[...]
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Page 6
English - 6 The door should not be left in the open position since this could present a tripping hazar d. W ARNING: Knives and other utensils with sharp points must be loaded in the basket with their points down or placed in a horizontal position. This appliance is intended t o be used in household and similar applications such as: • sta kitch[...]
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Page 7
English - 7 01 SAFETY INSTRUC TIONS Inadvertently fi lling the salt reservoir with powder or liquid dishwasher detergent will damage the wat er softener . Make sure you have picked up the correct pack et of dishwasher salt before fi lling the salt reservoir . Please only use special coarse grained dishwasher salt for r eactivation, as other salts[...]
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Page 8
English - 8 INS TRUCTIONS FOR INS T ALLING Y OUR DISHWASHER Before setting up the appliance, check it for any ext ernally visible damage. Under no circumstances should you use a damaged appliance. A damaged appliance could be dangerous. The dishwasher must only be plugged into the electricity supply via a suitable switched socket. The electrical so[...]
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Page 9
English - 9 01 SAFETY INSTRUC TIONS Faulty components must only be r eplaced by original spare parts. Only when these parts are fi tted can the safety of the appliance can be guarant eed. Always disconnect the dishwasher from the electrical supply for maintenance work (switch o at the wall socket and remove the plug). If the connection cable is[...]
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Page 10
English - 10 Setting up your dishwasher Be sure t o have your technician follow these instructions closely to ensure the safe and normal operation of your new dishwasher . CHECKING THE P ARTS AND CONTROL P ANEL When your dishwasher has been unpacked, make sure that you’ve r eceived all the parts shown below. If your dishwasher was damaged during [...]
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Page 11
English - 11 02 SETTING UP DW60H9970** Series 1 6 4 3 7 9 8 12 11 10 2 5 1 P ower Button 7 Sanitize Button 2 Cycle Selection Buttons (Auto, ECO , Intensive, Delicate, Quick) 8 Dry+ Button 3 Self Clean Button 9 Child Lock 4 Upper Button 10 Display 5 Lower (Z one Booster) Selection Buttons 11 Delay Start Button 6 Speed Booster Button 12 Start (Reset)[...]
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Page 12
English - 12 1 Power When you press the P ower button, the light of the most recently fi nished cycle turns on. When the cycle you selected has fi nished, all other indicator lights are turned o and the “ End ” light is illuminated for some minut es. Then, the P ower turns o automatically. 2 Cycle Selector Select the appropriate wash cy[...]
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English - 13 02 SETTING UP 7 Sanitize With the Sanitize option selected, the water t emperature is increased t o 70˚C for high temper ature sanitization. Y ou cannot select the Sanitize option if you select the Delicate cycle. 8 Dry+ (Child Lock) Use this option when you want to dry your dishes more completely . The temper ature rises to 65?[...]
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English - 14 10 Delay Start Delay a cycle for up to 24 hours in one-hour increments. T o increase the delay start time, press or hold the Delay Start button. The hour displayed indicates the time at which the wash will be started. - After setting the delay time, press the Start button, and then close the door to start the cycle. - If you want to ch[...]
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English - 15 02 SETTING UP C YCLE SELEC T OR 1 2 3 4 5 1 Auto Light to heavily soiled daily used items, aut omatic detection of the amount of soils. 2 ECO Normally soiled daily used items, with reduced ener gy and water consumption. * The Speed Booster option will reduce the cycle time. 3 Intensive Heavily soiled items include pots and pans. 4 Deli[...]
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English - 16 MEETING THE INS T ALLA TION REQUIREMENTS P ower supply and grounding Do not use an extension cor d. Only use the power cord that came with the dishwasher . When preparing for the installation, ensure that your power supply o ers: • An AC 220-240V / 50Hz fuse or a circuit br eaker. • An individual branch cir cuit ser ving y[...]
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English - 17 02 SETTING UP Using Aqua-Stop The Aqua-Stop was invented as the perfect leakage pr otection system. It is attached to the water supply hose and aut omatically cuts o the wat er fl ow in the event of damage to the hose. Aqua-Stop is an electrical component. • T ake care that you do not damage the Aqua-Stop. • Do not twist or ben[...]
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Page 18
English - 18 INS T ALLING YOUR DISHW ASHER (ONL Y FOR INST ALLING UNDER THE SINK) STEP1. Removing the work t op 1. Remove the 2 screws from the upper part on the back of the dish washer . 2. Slide the work top backward and then lift it up t o separate it. Y ou may dispose the plastic part that is supporting the work top. Setting up your dishwasher [...]
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English - 19 02 SETTING UP STEP2. L eveling the dishwasher 0~40 mm 1. Y ou can adjust the height of the product by turning the legs. - Slightly lift up the front and back of the product and turn the legs t o adjust the height. - Y ou can adjust the height up to 40 mm. 2. Push the product int o the space under the sink and make sure that the product[...]
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English - 20 STEP3. Connecting the hoses and powering Min. 30cm Max. 80cm Max. 80cm 1. Remove the hose holder which is attached to the product and cut o part of the holder as shown in the fi gure. 2. Discard the part you have just cut o and use only the part that is shown by the fi gure. 3. Fix it to the wall by fastening the 2 scr[...]
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English - 21 03 BEFORE USING Befor e using the pr oduct for the fi rst time SETTING MODE T urn on the dishwasher, and hold down both the Sanitiz e and Delay Start buttons for 3 seconds to enter Settings mode. Pressing the Sanitiz e button changes the mode in this sequence: Water r efl ect or mode Sound settings mode Water softener mode ?[...]
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Page 22
English - 22 Better washing results r equire the use of soft water . Hard water contains impurities that can hinder the washing performance. Y ou will need to soften the water if the wat er supply is harder than 1.0mmol/ℓ (6°d – German scale). T o do this, you need: • Dishwasher salt. • Confi guration of the water hardness level acc[...]
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Page 23
English - 23 03 BEFORE USING USING DISHWASHER SAL T Filling the salt reservoir In order to use soft wat er, you need t o fi ll the salt reservoir with dishwasher salt. Use dishwasher salt only . Do not use any other type of salt or solvent. This may damage the salt reservoir and the water softening system. Always fi ll the salt reservoir just bef[...]
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Page 24
English - 24 USING DETERGENT All dishwasher cycles require det ergent in the detergent compartment. Add the correct amount of deter gent for the selected cycle to ensure the best performance. Use dishwasher detergent only . Regular deter gent produces too much foam, which may decrease the dishwasher’s performance or cause it t o malfunction. Do n[...]
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English - 25 04 L OADING L oading your dishwasher DISHWASHING GUIDELINES Follow these simple guidelines t o get the best results and save energy . Before loading dishes Remove food remains such as bones, fruit seeds, etc. and waste such as t oothpicks, paper napkins, etc. from your dishes. F ood remains and waste can damage your dishes, make noise [...]
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Page 26
English - 26 ADJUS TING THE HEIGHT OF THE UPPER RACK Y ou can adjust the height of the upper rack in your Samsung dishwasher so that the lower rack can accommodate larger siz ed dishes. Depending on where you set the upper rack height, the lower r ack can accommodate plates up t o 12 in. (30 cm) in diameter and the upper rack can accommodated plat [...]
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Page 27
English - 27 04 L OADING L OADING THE L OWER RA CK Load cookware (pots, pans, etc.), up t o 12 in. (30 cm) in diameter into the lower r ack. The lower rack has been especially designed for dinner dishes, soup bowls, plates, pots, lids, and casserole dishes. We r ecommend loading cups, stemware, and small plates into the upper rack. See the r ecomme[...]
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Page 28
English - 28 USING THE 3 RD (CUTLERY) RA CK (FOR SOME MODELS) Loading the cutlery r ack In addition to the standard cutlery basket in the lower r ack, some models come with a cutlery rack. The cutlery rack is best suited for fl atwar e and cooking or ser ving utensils. Y ou can place cutlery and utensils on the cutlery rack. Removing the Cutlery R[...]
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Page 29
English - 29 04 L OADING USING RINSE AID Filling the rinse aid reservoir When the Rinse Refi ll indicator lights up on the control panel, refi ll with rinse aid. Y our dishwasher has been designed to use liquid rinse aid only . Using a powdered rinse aid will clog the reservoir opening and cause the dishwasher to malfunction. Rinse aid improves t[...]
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Page 30
English - 30 Cleaning and maintaining your dishwasher Keeping your dishwasher clean improves its performance, reduces unnecessary repairs, and prolongs its life. CLEANING THE EXTERIOR It’ s best to clean spills on the exterior of your dishwasher as they occur . Use a soft, damp piece of cloth to gently wipe away spills and dust from the contr ol [...]
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Page 31
English - 31 05 CLEANING AND MAINT AINING 5. Remove any dirt or other remains from the fi lt ers and rinse them under running water . 6. Reassemble the fi lters in the reverse order of the dissasembly, replace the fi lter insert, and rotate clockwise t o the close arrow. If the fi lter insert is not closed properly, the performance will be decr[...]
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Page 32
English - 32 T op nozzle 1. Check whether the nozzle holes are clogged by food particles. 2. If cleaning is needed, remove the nozzle. 3. T o remove the nozzle, pull out the upper rack fi rst, unfasten the nozzle cap by turning it count erclockwise, and then remove the upper nozzle. 4. Clean the nozzle, re-insert it, and then fast en the nozzle ca[...]
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Page 33
English - 33 06 TROUBLESHOOTING T r oubleshooting and information codes CHECK THESE POINTS IF Y OUR DISHW ASHER... PROBLEM POSSIBLE CAUSE SOLUTION Will not start. The door is not closed completely . Check if the door is latched and closed completely . Check whether the Upper Rack is properly joined with Duct Nozzle. Also, Check imbalance assembly o[...]
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Page 34
English - 34 PROBLEM POSSIBLE CAUSE SOLUTION Has food particles remaining on the dishes. An inappropriate pr ogramme was been selected. Select a progr amme according to the soil level of the dishes as directed in this manual. The fi lter is contaminated or not correctly fasten. Clean the fi lter and make sure the fi lters are fi tted properly .[...]
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Page 35
English - 35 06 TROUBLESHOOTING INFORMA TION CODES The Control P anel displays information codes to help you understand what is occurring with your dishwasher . If you see any of the codes listed below, you should select the Reset option, and then follow the instructions in the Solution column. CODE SYMBOL MEANING SOLUTION tE T emperatur e sensor e[...]
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Page 36
English - 36 P r ogr amme char t PROGRAMME CHART Soil level Auto ECO Intensive Delicate Quick Amount of food remains Very light t o Heavy Normal Heavy Light Light Progr am sequence Prewash Mainwash Rinse Hot rinse Dry End Prewash Mainwash Rinse Hot rinse Dry End Prewash Mainwash Rinse Hot rinse ?[...]
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Page 37
English - 37 08 APPENDIX Appendix DISPOSING THE DISHWASHER AND HELPING THE ENVIRONMENT Y our dishwasher is manufactured from recyclable materials. If you decide t o dispose of it, please observe your local waste disposal regulations. Cut o the power cor d so that the appliance cannot be connected to a power source. Remove the door so that animal[...]
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Page 38
English - 38 F or standar d t est The diagrams below show the pr oper way to load the baskets based on the European Standards (EN50242). • Washing capacity: 14 place settings • T est standard: EN50242/IEC60436 • P osition of upper basket: Low • Progr amme: ECO • Additional options: Upper only + Lower only (Default) • Rinse aid setting: [...]
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Page 39
English - 39 10 PRODUCT FICHE P r oduct fi che REGULA TION (EU) No 1059/2010 “ * ” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Supplier SAMSUNG Model name DW60H9970U* DW60H9950U* DW60H9970F* DW60H9950F* Rated Capacity (place setting) 14 14 14 14 Energy e ciency class A++ A++ A++ A++ Eco label No No No No Annual energy [...]
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QUESTIONS OR COMMENT S? COUNTRY CALL OR VISIT US ONLINE A T UK 0330 SAMSUNG (7267864) ww w .samsung.com/uk/support EIRE 0818 717100 www.samsung.com/ie/support DD68-00158A-03 User Manual_DW9000H-FS_00158A-03_EN.indd 44 User Manual_DW9000H-FS_00158A-03_EN.indd 44 2014-12-03 12:07:18 2014-12-03 12:07:18[...]