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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung iDCS 500-DCS, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Samsung iDCS 500-DCS. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung iDCS 500-DCS should contain:
- informations concerning technical data of Samsung iDCS 500-DCS
- name of the manufacturer and a year of construction of the Samsung iDCS 500-DCS item
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Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung iDCS 500-DCS alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung iDCS 500-DCS, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung iDCS 500-DCS.
Why one should read the manuals?
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Table of contents for the manual
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Page 1
Samsung T elecommunications America reserves the right without prior notice to revise information in this guide for any reason. Samsung T elecommunications America also reserves the right without prior notice to make changes in design ir components of equipment as engineering and manufacturing may warrant. Samsung T elecommunications America discla[...]
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Page 2
DIALING FEA TURES Speed Dialing ....................................................................................25 Programming P ersonal Speed Dial Numbers ............................25–26 One T ouch Speed Dialing ................................................................26 Last Number Redial ...........................................[...]
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Page 3
ABOUT THIS B OOK Y our keyset is the most visible part of the iDCS 500 Digital Communications System. No matter what model keyset you are using, with or without a dis- play , telephone calls are handled in the same way . The LCD 12B and LCD 24B keysets have a few additional conveniences that are not available to STD 24B, Basic 12B and 7B keyset use[...]
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Page 4
3 Outside calls appear on individual line keys if they are assigned. When an individual line is not assigned to its own key , it will appear on a CALL button. Y our outside calls will light green on your keyset and red on other keysets. Y ou never lose sight of your calls while they are on hold. They stay right where you put them and are identified[...]
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Page 5
5 LCD 24B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover . Push the cover sideways. Lift the cover and remove the desig- nation strip. Label the designation strip. Replace the strip and cover . 4 SYSTEM TONES The system provides several tones to assist you. Some of these tones are already[...]
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Page 6
7 STD 24B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover . Push the cover sideways. Lift the cover and remove the desig- nation strip. Label the designation strip. Replace the strip and cover . 6 LCD 12B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Insert the end of a paper clip into the no[...]
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Page 7
9 7B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover . Push the cover sideways. Lift the cover and remove the desig- nation strip. Label the designation strip. Replace the strip and cover . 8 BASIC 12B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch[...]
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Page 8
UNIVERSAL ANSWER Outside lines may be programmed to ring a general alerting device. T o answer calls ringing this device, dial 67 or press the UA key . This device can operate in any one of the six different ring plans. NOTE: If the Hot Keypad feature has been turned off , you must first lift the handset or press SPK or the MONITOR key if you are u[...]
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Page 9
13 CANCELLING CALLBACK A callback will be canceled if not answered within 30 seconds. If you have set a callback, your CBK key will light. Y our phone may have a maximum of five callbacks to lines and/or stations set at a time. T o cancel a callback: • Press the CBK key or dial 44 . Y ou will hear confirmation tone. • While you are listening to[...]
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Page 10
2. If the Hot Keypad feature has been turned off , you must first lift the hand- set or press SPK before you begin dialing. AUTO CAMP -ON [L VERSION ONL Y] When you want to automatically camp on to a busy station without pressing the camp on button every time you call a busy station, you can set your phone for auto camp-on. • With the handset on-[...]
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Page 11
HOLD RECALL If you leave a call on hold longer than the hold timer , it will recall your sta- tion. The button that the call appears on will have a slow flashing amber light. • When your phone rings, lift the handset or press the ANS/RLS key to an- swer the recall. If you are using a 7B phone you must use the handset to talk to the calling party [...]
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Page 12
TRANSFER TO VOICE MAIL This feature is used to send a call directly to a voice mailbox. Y our keyset must have a correctly programmed VT key to accomplish this. T o transfer a call directly to a voice mailbox: • While on a call, press the VT key and dial the mailbox number . • Hang up when dialing is completed. CALL W AITING If an outside call [...]
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Page 13
3. When a station user places his/her keyset in F orward All mode and he/she does not have a FORWARD ALL key , the TRSF key will light to indicate Forward All has been set and calls to this station have been transferred elsewhere. FORW ARD BUSY T o forward calls to another station when you are on the phone: • Dial 602 plus the extension or group [...]
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Page 14
CALL FORW ARD OPTIONS A display keyset may review or change call forward options and destina- tions. Call forward access can be done via the keypad or by accessing the keyset display features. T o review or change call forward options: • Press TRSF 102 . • Dial 0-6 to select the forward type (e.g., 1 ) OR Press UP or DOWN to select the forward [...]
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Page 15
25 24 MY GROUP PICK UP If desired, a new access code can be assigned to pickup ringing calls in the same pickup group as you are in. Like “ 66 ” above except you do not need to dial the desired group number . See your installation company for the assigned access code. MY GROUP PICK UP:__________________. PRIV ACY RELEASE This feature will allow[...]
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Page 16
27 LAST NUMBER REDIAL T o redial the last telephone number you dialed, press the LNR key or dial 19 . NOTES: 1. If the Hot Keypad feature has been turned off , you must first lift the hand- set or press SPK or MONITOR before you begin dialing. 2. Redial does not apply to intercom calls. MANU AL RETRY WITH LNR [L VERSION ONL Y] While you are on an o[...]
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Page 17
29 A UTOMA TIC REDIAL/RETRY When you are making an outside call and you receive a busy signal, the sys- tem can automatically redial the number for you. It will automatically redial at a pre-programmed interval for up to 15 attempts. • When you hear a busy signal, press the RETRY button. • The system will reserve the line and automatically redi[...]
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Page 18
31 T o retrieve an automatically parked call: • Dial 10 plus the number that was announced. If you have a P AGPK key , press it and dial the number that was announced. If you have a P ARK key , press it and dial the announced orbit number . • Y ou will be connected to the parked call. NOTES: 1. If the call is not retrieved within a pre-programm[...]
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Page 19
33 RETURNING MES SAGES • Press the MSG key or dial 43 . The first station that left a message will be called automatically . If that station does not answer , your MSG light will stay on. • Repeat until all messages have been returned in the order received. • Y our MSG light will turn off when all messages have been returned. NOTES: 1. Displa[...]
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Page 20
ANSWERING THE DOOR PHONE When you are programmed to receive calls from a door phone: • Y ou will receive three short rings repeated. • Lift the handset or press ANS/RLS or the MONITOR key . Y ou are con- nected to the door phone. • If an electric door lock release is installed, dial 13 to unlock the door . CALLING THE DOOR PHONE/ROOM MONITOR [...]
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Page 21
• While on-hook, press TRSF and then dial 100 . • Dial your four digit station passcode. • Dial 1 for locking outgoing, 2 for locked all calls or 0 to unlock. • Press TRSF to store your selection. NOTE: When your keyset is locked for outgoing, the HOLD key will flash. When your keyset is locked for all calls, the HOLD key will light steady [...]
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Page 22
IN GROUP/OUT OF GROUP If your keyset is assigned to a station ring group, you can remove your key- set from the group and then put it back in. While you are out of the group, you can receive calls to your extension number but not calls to the group number . If you have an IN/OUT key: • Press the IN/OUT key . It will light red when your keyset is [...]
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Page 23
CHANGE Y OUR P AS SCODE From the factory , your station passcode is 1234. Y ou can change your sta- tion passcode whenever you desire. • While on-hook, press TRSF and then dial 101 . • Dial your old passcode. • Dial a new passcode (must be four characters). Y ou can use 0 – 9 . • Redial the new passcode to verify . If successful, you will[...]
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Page 24
RING PREFERENCE This feature automatically answers ringing calls when you lift the handset or press the ANS/RLS or the MONITOR key if you are using a 7B phone. This method will always answer calls in the order they arrived at your keyset. When you turn ring preference off, you must press the flashing button to answer a call, allowing you to answer [...]
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Page 25
CALL L OG T o view the last five outside numbers that you dialed, press the LO G key . This will display the last number that was dialed. Pressing the NEXT key will scroll through all five numbers. Pressing the DIAL key will dial the number currently displayed. Pressing the EXIT key will return the keyset to idle. • Press the NEXT key repeatedly [...]
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Page 26
ALARM REMINDER MES SAGES When you use the alarm/appointment reminder feature, you create a 16 character reminder message. When the alarm rings, your message will ap- pear instead of [ALARM REMINDER]. T o program reminder messages: • Press TRSF and then dial 116 . • Dial the alarm number 1 , 2 or 3 . • Dial the time you want the alarm to go of[...]
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Page 27
49 KEY DESCRIPTION EXTENDER BOSS ..............Boss and Secretary ..........1 – 4 DP ....................Direct Pickup ..................Extension or station group number DS ....................Direct Station ....................Any extension number FWRD ..............Call Forwarding ..............0 – 7 GPIK ................Group Pick -Up .....[...]
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Page 28
! 51 50 • Dial any message code ( 01-30 ) listed on the back of this user guide or press UP or DOWN to select any message you desire. Messages 26-30 are used for inserting a date or time. If you select one of these messages (26-30), your phone will wait for five more digits to be entered. At this point you will enter two digits for hour or month [...]
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Page 29
WHA T IS CALLER ID? Caller ID is the name given to the telephone company-provided feature that delivers the telephone number and sometimes the name of the person call- ing your phone. There are two types of Caller ID; the first delivers the calling party ’ s telephone number only and the second (sometimes referred to as “ Deluxe ” Caller ID) [...]
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Page 30
• Dial 0 for if you do not wish to view CID information, 1 to view the NUM- BER first or 2 to view the NAME first. • Press TRSF to store your selection. VIEWING THE NEXT CALLER ID CALL In the event that you have a call waiting or a camped-on call at your keyset, you can press the NEXT key to display the Caller ID information associated with the[...]
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Page 31
• Press the REVIEW key , OR Press the CID key and then press the REVIEW soft key . • If you have entries in your review list, the most recent call will be shown first. • Y ou can now CLEAR this entry , OR Use NND to view more information about this call, OR Press DIAL to call this person back, OR Press SCROLL and then press STORE to save this[...]
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Page 32
PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 25 _________________________ _________________________ 26 _________________________ _________________________ 27 _________________________ _________________________ 28 _________________________ _________________________ 29 _________________________ _________________________ 30 _________________[...]