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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung iDCS 500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Samsung iDCS 500. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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- informations concerning technical data of Samsung iDCS 500
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung iDCS 500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung iDCS 500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung iDCS 500.
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
ST ANDARD TELEPHONE USER GUIDE iDC S 500 DIGIT AL COMMUNICA TIONS SYSTEM November 2001 Samsung T elecommunications America reserves the right without prior notice to revise infor- mation in this guide for any reason. Samsung T elecommunications America also reserves the right without prior notice to make changes in design or components of equipment[...]
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Page 2
T ABLE OF CONTENTS ABOUT THIS B OOK ......................................................1 THINGS Y OU SHOULD KNOW ......................2–3 OUTSIDE CALLS Making an Outside Call..............................................................4 Answering an Outside Call ........................................................4 Universal Answer .....[...]
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Page 3
ABOUT THIS B OOK This booklet provides instructions for using an industry standard single line telephone set with the iDCS 500. A variety of single line sets from many dif- ferent manufacturers are available. Check with your service and installation company to ensure proper operation with the iDCS 500 system. Please take the time to study this guid[...]
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Page 4
3 SYSTEM TONES The system provides several tones to assist you. Some of these tones are already familiar to you. Intercom Dial T one — A steady tone that indicates you can begin dialing. DIAL TONE CONTINUOUS Ringback T one — Indicates the station you dialed is ringing. RINGBACK TONE — 1000 ms ON/3000 ms OFF CONTINUOUS Busy T one — Indicates[...]
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Page 5
RECALL DIAL TONE Hookflash and then dial 18 to disconnect your outside call and receive tele- phone company dial tone for a new call. BUSY LINE QUEUING WITH CALLBACK If you receive a busy signal when you select an outside line: • While on that call, hookflash, receive transfer tone and dial 44 . • When the line becomes free, the system will cal[...]
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Page 6
CALLING Y OUR SYSTEM OPERA TOR • Lift the handset and dial 0 to call your system operator or group of op- erators. • If you want to call a specific operator, dial that person ’ s extension number. 7 6 INTERCOM CALLS CALLING OTHER ST A TIONS • Lift the handset. • Dial the extension number or group number. • Wait for the party to answer. [...]
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Page 7
TRANSFERRING CALLS Transfer is used to send any call to another extension in one of two ways. You can perform a screened transfer by informing the other extension who is calling or you can perform a blind transfer without notification. • While you are speaking on a call, hookflash to receive transfer dial tone and then dial an extension number. Y[...]
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Page 8
FORW ARD ALL CALLS To forward all of your calls to another station: • Lift the handset and dial 601 plus the extension or group number. • Receive confirmation tone and hang up. To cancel Forward All Calls, lift the handset and dial 600 — — O O R R — — dial another forward code, e.g., 604 . FORW ARD BUSY To forward calls to another stati[...]
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Page 9
13 NETWORK FORW ARDING If you system is equipped with the LE version of software, and your system is networked with another system, there are 3 types of forwarding that must be used when you want to forward calls to a station that is located in anoth- er system on your network. These forwarding types are described below. CALL FORW ARD UNCONDITIONAL[...]
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Page 10
PULSE TO TONE CHANGEOVER When making an outside call on a dial pulse line, press # . All digits dialed after the # will be sent as tones. 15 14 DIALING FEA TURES SPEED DIALING You can dial a preprogrammed telephone number stored in the system-wide speed dial list of numbers 500 – 999 or from your personal list of numbers 00 – 49. • Lift the h[...]
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Page 11
RETRIEVING A P ARKED CALL To retrieve a call that has been parked for you: • Lift the handset. • Dial 10 plus the station number that was announced. You will be con- nected to the parked call. SET TING A MES SAGE INDICA TION When you are calling another station and no one answers or you receive a busy signal, you can set a message indication at[...]
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Page 12
CONVENIENCE FEA TURES DO NOT DISTURB Use Do Not Disturb (DND) when you want to block calls to your keyset. • Lift the handset and then dial 401 . • To cancel DND, lift the handset and then dial 400. You are able to make calls while in the DND mode. ANSWERING THE DOOR PHONE When your station is programmed to receive calls from the door phone: ?[...]
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Page 13
To lock your station from making both internal and outgoing calls: • Lift handset to go offhook and dial 15100 plus your station passcode (default 1234 ) then dial 2 . • Listen for system dial tone and replace handset. Your station is now locked from making both internal and outgoing calls. To unlock your phone: • Lift handset to go offhook a[...]
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Page 14
PERSONAL SPEED DIAL NUMBERS C C O O D D E E N N A A M M E E T T E E L L E E P P H H O O N N E E N N U U M M B B E E R R 25 _________________________ _________________________ 26 _________________________ _________________________ 27 _________________________ _________________________ 28 _________________________ _________________________ 29 _______[...]