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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung Msys SF-830, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung Msys SF-830 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung Msys SF-830. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung Msys SF-830 should contain:
- informations concerning technical data of Samsung Msys SF-830
- name of the manufacturer and a year of construction of the Samsung Msys SF-830 item
- rules of operation, control and maintenance of the Samsung Msys SF-830 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung Msys SF-830 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung Msys SF-830, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung Msys SF-830.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung Msys SF-830 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Msys 830/835P SF-830/835P Msys 830/835P SF-830/835P Facsimile User’s Guide[...]
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i About the User’s Guide Y our product comes with three user’ s guide: This Laser Facsimile User’s Guide provides information on using this product as a fax machine. Y ou will find how to send and receive a fax, and how to set fax -related options. Laser MFP User’s Guide provides information you will need to set this product and install the[...]
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ii C ONTENTS Chapter 1: I NSTALLATION Unpacking ......................................................... 1.2 Component Location ........................................... 1.4 Front View .................................................... . 1.4 Side View ..................................................... . 1.5 Control Panel Functions .........[...]
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iii Chapter 3: C OPYING Selecting Print Media ........................................... 3.2 Paper Guidelines ................................................. 3.3 Loading Paper in Tray .......................................... 3.4 Using the Bypass Tray ......................................... 3.6 Setting the Paper Size for Copying .............[...]
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iv Chapter 6: A UTOMATIC D IALLING One-Touch Dialling ............................................. 6.2 Storing a Number for One-Touch Dialling .......... . 6.2 Sending a Fax using a One-Touch Number ........ . 6.3 Using the One-Touch Sheet ............................. . 6.4 Speed Dialling .................................................... 6.5 S[...]
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v Chapter 8: A DDITIONAL F EATURES Printing Reports ................................................. 8.2 Printing List .................................................. . 8.3 System Data Settings .......................................... 8.4 Setting System Data Option ............................ . 8.4 System Data Options .......................[...]
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vi Important Precautions and Safety Information When using this product, these basic safety precautions should alw ays be followed to reduce risk of fire, electric shock, and injury to persons: 1. R ead and understand all instructions. 2. Use common sense whenev er operating electrical appliances. 3. Follow all warnings and instructions marked on t[...]
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vii 14. Unplug the product from the telephone jack, PC and AC wall outlet, and refer servicing to qualified service personnel under the following conditions: •When any part of the power cord, plug, or connecting cable is damaged or fra yed. •If liquid has been spilled into the product. •If the product has been exposed to r ain or water . • [...]
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viii A T TENZIONE -RADIAZIONE LASER INVISIBILE IN CA SO DI APER TURA. EVIT ARE L ’ESPOSIZIONE AL F ASCIO. PRECAUCION -RADIACION LASER IVISIBLE CUANDO SE ABRE. EVIT AR EXPONERSE AL RA YO. ADV ARSEL - USYNLIG LASERSTRÅLNING VED ÅBNING NÅR SIKKERHEDSBR YDERE ER UDE AF FUNKTION. UNDGÅ UDS AET TELSE FOR STRÅLNING. ADV ARSEL - USYNLIG LASERSTRÅLN[...]
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ix Radio Frequency Emissions FCC Information to the User This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to P art 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial en vironment. This equ[...]
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x The T elephone Company may mak e changes in its communications facilities, equipment oper ations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC P art 68. If such changes can be reasonably expected to render an y customer terminal equipment inco[...]
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xi You should also know that: • Y our product is not designed to be connected to a digital PBX system. • If you intend to use a computer modem or fax modem on the same phone line as your product, y ou may experience tr ansmission and reception problems with all the equipment. It is recommended that no other equipment, ex cept for a regular tele[...]
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xii EC Certification Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (FAX) This Samsung product has been self -certified by Samsung for pan-European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC. The product has been designe[...]
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xiii I MPORTANT WARNING : You must earth this machine. The wires in the mains lead ha ve the following colour code: • Green and Y ellow: Earth • Blue: Neutr al • Brown: Liv e If the wires in the mains lead do not match the colours mark ed in your plug, do the following: Y ou must connect the green and y ellow wire to the pin marked by the let[...]
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xiv[...]
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1 I NSTALLATION This chapter provides step-by -step instructions on setting up the product. This chapter includes: • Unpacking • Component Location • Control Panel Functions • Making Connections • Installing Drum and Toner Cartridges • Turning the Product On • Loading Paper • Using Paper Supports[...]
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I NSTALLATION 1 . 2 Unpacking 1 R emove the shipping tapes from the front, back, and sides of the product. R emove the cushion. 2 Pull open the tr ay and remove the packing material from the tra y . 3 Ensure that you ha ve the following: USB Cable* 2 AC Power Cord * 1 Telephone Line Cord * 1 TAM Lead (For UK only) T ape cushion[...]
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I NSTALLATION 1 . 3 1 This User’s Guide, Quick Install Guide, MFP User’s Guide* 2 , SmarThru User’s Guide* 2 Software CD* 2 Toner Cartridge Drum Cartridge Adress Paper * 1 The appearance of the power cord and the telephone line cord v ary according to countries. * 2 These items are provided with Msys 835P/SF-835P only .[...]
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I NSTALLATION 1 . 4 Component Location T ake a moment to familiarise yourself with the main components of your product. Front View Automatic Document Feeder Document Input Tray Document Output Tray Tray Front Cover Release Lever Side Cover Bypass Tray Document Guides Tray2 (Option) Control Panel[...]
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I NSTALLATION 1 . 5 1 Side View Automatic Document Feeder Document Input Support Paper Output Tray Document Output Support AC Power Cord Connector Telephone Connections Paper Output Support Printer cable Connectors (Msys 835P/ SF-835P only)[...]
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I NSTALLATION 1 . 6 Control Panel Functions 123 456 789 0 ABC DEF JKL GHI MNO TUV PQRS WXYZ Symbols SA VE VE 46 21 47 22 48 23 49 24 50 25 26 01 27 02 28 03 29 04 30 05 31 06 32 07 33 08 34 09 35 10 36 11 37 12 38 13 39 14 40 15 41 16 42 17 43 18 44 19 45 20 3 6 2 5 1 4 12 7 9 8 11 10 1 Use to store frequently dialled fax number and dial them with [...]
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I NSTALLATION 1 . 7 1 2 (Error indicators) T urns on when a paper jam occurs. T o clear the jam, see page 10.3. T urns on when the toner or drum almost runs out. T o replace the toner or drum cartridge, see page 9.2 and page 9.7. T urns on when the input tray you are using is empty . T o load paper , see page 1.15. T urns on when an error occurs on[...]
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I NSTALLATION 1 . 8 6 S A V E Allows you to sav e toner by using less toner to print a document. Allows you to sav e power by reducing power consumption when not printing. Allows you to save paper by printing 2 pages on a single sheet of paper (av ailable in the Copy mode only). Allows you to sav e on call costs by sending a fax during a preset tol[...]
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I NSTALLATION 1 . 9 1 Making Connections 1 Connect the supplied telephone line to the LINE jack and the other end to the wall jack. 2 If you want to use your product for receiving both fax es and voice calls, y ou will need to connect a telephone and/or answering machine to your product. Plug the cord of your extension phone or answering machine in[...]
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I NSTALLATION 1 . 10 3 (For Msys 835P/SF-835P Users only) Connect the USB cable which came with your product. If you want to use a par allel printer cable, purchase only IEEE-1284 compliant par allel cable and connect it to the parallel connector on y our product. N OTES : • Y ou only need to connect one of the above cables. • If you are using [...]
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I NSTALLATION 1 . 11 1 Installing Drum and Toner Cartridges 1 Pull the release lever to open the side co ver . 2 Open the front cov er . C AUTION : Ensure that the side cover is open before opening the front cover .[...]
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I NSTALLATION 1 . 12 3 If the cartridge locking lev er is on the lower position, turn the lever upw ard until it locks into place. 4 R emove the drum cartridge from its bag and slide it into the product firmly until it locks into place completely . 5 R emove the toner cartridge from its bag. Gently shak e the cartridge to loosen the toner . Thoroug[...]
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I NSTALLATION 1 . 13 1 6 Slide the toner cartridge into the product aligning the cartridge to the left of the slot until it locks into place completely . 7 T urn the cartridge locking lever downwards until it locks into place. 8 Close the front cov er first and then the side cover next. 1 2[...]
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I NSTALLATION 1 . 14 N OTE : When the drum or toner cartridge needs to be replaced, the display indicates the corresponding message with the error indicator . Refer to the list of error messages on page 10.13. T o replace the drum and toner cartridges, see page 9.2 and page 9.7 respectively . Turning the Product On Plug one end of the supplied thre[...]
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I NSTALLATION 1 . 15 1 Loading Paper The tra y (T ray 1) can hold a maximum of 550 sheets of 20lb plain paper . Y ou can use A4-, letter-, folio- and legal-size paper . If you purchase an optional tray (T ray 2) and attach it below the T ray 1, you can also load paper in the T ray 2. Using Tray 1 1 Pull open the T ray 1. Remov e the cushion and the[...]
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I NSTALLATION 1 . 16 3 Adjust the rear paper guide to the desired paper length. It is preset to Letter or A4 size depending on country . T o load another size, lift and insert the rear guide into the corresponding position. T o remove and insert the rear guide, turn it slightly to your right side then lift it. While holding the rear guide at 70 o a[...]
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I NSTALLATION 1 . 17 1 5 F an the paper and insert it into the tr ay . 6 Ensure that the paper corners are under the corner snubbers. Do not fill abov e the max fill line. Corner snubber Max Fill Line[...]
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I NSTALLATION 1 . 18 7 While squeezing the side guide as shown, mo ve it toward the stack of paper until it lightly touches the side of the stack. Do not too tightly to press the guide the edge of the paper; the guide may bend the paper . 8 Close the T ra y 1. Using Tray 2(Option) The optional tray can also hold a maximum of 550 sheets of 20lb plai[...]
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I NSTALLATION 1 . 19 1 Using Paper Supports The following supports are built in the product. Pull them out to support the paper . Y ou can fold them in to sav e space when not in use. Document Input Support supports the document loaded in the document input tr ay . Document Output Support supports the documents stack ed in the document output tr ay[...]
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I NSTALLATION 1 . 20 N OTE[...]
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2 G ETTING S TARTED The following topics are included: • Changing the Display Language • Setting System ID • Setting Date and Time • Setting the Paper Size • Setting Sounds • Using Save Mode[...]
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G ETTING S TARTED 2 . 2 Changing the Display Language 1 Press Menu and then or repeatedly until “SYSTEM SETUP” appears on the displa y , then press Enter . 2 Press or until you see “SELECT LANGU AGE” on the display . The current setting is displayed on the lower line. 3 Press or to display the desired language. 4 Press Enter to sav e the se[...]
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G ETTING S TARTED 2 . 3 2 2 Press Enter when the number on the LCD display is correct. The LCD displa y asks you to enter the ID . 3 Enter your name or compan y name by using the number keypad. Y ou can enter alphanumeric char acters using the number keypad, and include special symbols b y pressing 0 repeatedly . F or details on how to use the numb[...]
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G ETTING S TARTED 2 . 4 Each time you press 6 , the LCD display shows a different letter , first M , then N and O , and finally 6 . Y ou can enter special characters (space, plus sign, etc.). For details, see “K eypad Character Assignment” on page 2.4. 2 T o enter additional letters, repeat Step 1. If the next letter is printed on the same butt[...]
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G ETTING S TARTED 2 . 5 2 Inserting a Pause With some telephone systems, you must dial an access code (9 for example) and listen for a second dial tone. In such cases, you must insert a pause in the telephone number . Y ou can insert a pause while you are setting up one-touch dial, or speed dial number . T o insert a pause, press Redial/Pause at th[...]
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G ETTING S TARTED 2 . 6 4 Press Enter when the time and date on the L CD display is correct. If you enter an in valid number , the product beeps and does not proceed to the next step . If this happens, just re-enter the correct number . The USA format will be displa yed in the order of month, day , then year . But Europe format will be display ed i[...]
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G ETTING S TARTED 2 . 7 2 Setting Sounds Y ou can control the following sounds: • Ringer V olume - Y ou can adjust the ringer volume. • Alarm Sound - Y ou can turn the alarm sound on or off . With this option set to “ON, ” alarm tone sounds when an error occurs or fax communication ends. • K ey Sound - With this option set to “ON, ” k[...]
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G ETTING S TARTED 2 . 8 Speaker Volume 1 Press On Hook Dial . Y ou’ll hear dial tone. 2 Press or repeatedly until you find the desired loudness. Y ou can select the level from 0 to 7. The LCD display shows the current v olume level. The setting will be stored automatically . 3 Press Stop/Clear to return to Standb y mode. Using Save Mode Toner Sav[...]
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G ETTING S TARTED 2 . 9 2 Paper Save If you press the SAVE Paper button before pressing Copy/ Start , the product prints 2 pages on a single sheet of paper to save paper . T o turn this feature on, take the following steps: 1 Press SAVE Paper . The display shows the current setting on the bottom line. 2 Press SAVE Paper or use the na vigation butto[...]
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G ETTING S TARTED 2 . 10 Toll Save The T oll Save mode allows you to save the toll for the telephone call b y tr ansmitting the document stored in memory during the time slot when the call charge is discounted. T o use the toll save transmission, you must preset the toll save time and then send a fax by using the SAVE Toll button. F or details, see[...]
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3 C OPYING This chapter introduces y ou to the basics of selecting print media and loading print media into y our product. This chapter includes: • Selecting Print Media • Paper Guidelines • Loading Paper in Tray • Using the Bypass Tray • Setting the Paper Size for Copying • Selecting Paper Tray • Setting Paper Type • Copying a Docu[...]
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C OPYING 3 . 2 Selecting Print Media Always use print media that meets the guidelines for use with this product. Using a print media that is not recommended ma y cause paper jams or print qualit y problems. Media Size Input Sources and Capacities Media Size Input Source/Capacity a a. Depending on paper thickness, maximum capacity may be reduced. Tr[...]
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C OPYING 3 . 3 3 Paper Guidelines When selecting or loading paper , envelopes, or other special media, keep these guidelines in mind: • Attempting to print on damp , curled, wrinkled, or torn paper can cause paper jams and poor print qualit y . • Use only high quality copier gr ade paper . Avoid paper with embossed lettering, perfor ations, or [...]
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C OPYING 3 . 4 • Store unused media at temper atures between 59 o F and 86 o F (15 o C to 30 o C). The relative humidity should be between 10% and 70%. • Do not load more than 10 sheets of special media into the Bypass T ray at a time. • V erify that the labels’ adhesive material can toler ate fusing temperature of 392 o F (200 o C) for 0.1[...]
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C OPYING 3 . 5 3 Y ou can load letterhead paper with the design side facing up . The top edge of the sheet with the logo should be placed at the right side. For details on loading paper in the tr ay , see page 3.4. After loading paper in the tray , you have to set the correct paper size using the control panel buttons. See page 3.9. N OTES : • If[...]
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C OPYING 3 . 6 Using the Bypass Tray The Bypass tr ay is located at the right side of y our product. It can be closed when you are not using it, making the product more compact. Use the bypass tray to print tr ansparencies, labels, en velopes or postcards in addition to making quick runs of paper t ypes or sizes that are not currently loaded in the[...]
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C OPYING 3 . 7 3 T o load print media in the Bypass tr ay: 1 Lower the Bypass tr ay , located on the right side of the product. Unfold the paper support extension as shown. 2 Prepare a stack of paper or en velope for loading by flexing or fanning them back and forth. Str aighten the edges on a level surface. F or transparencies; hold the tr anspare[...]
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C OPYING 3 . 8 4 Adjust the paper guide to the width of the stack of print material. Make sure that y ou have not loaded too much print media. The stack should be under the max. fill line. The print media buckles if you load a stack that is too deep , or push it in too far . N OTE : When printing on the used paper from the bypass tray , the printed[...]
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C OPYING 3 . 9 3 Setting the Paper Size for Copying After loading paper in the T ray1 and 2 or the bypass tray , you have to set the correct paper siz e using the control panel buttons. T o set the paper size for tray 1 and 2, take the following steps: 1 Press Menu and then or repeatedly until “SYSTEM DA T A ” appears on the display , then pres[...]
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C OPYING 3 . 10 Selecting Paper Tray Y ou can select the paper tra y you want. T o select the paper tra y , take the following steps: 1 F eed the documnent face down into the ADF and adjust the document guides to the document siz e. 2 Press Copy/Start on the front panel. 3 Customise the copy settings including cop y contrast, number of copies, and [...]
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C OPYING 3 . 11 3 Copying a Document Using the ADF(Automatic Document F eeder), you can load up to 30 documents in one job . Ensure documents are in good condition, hav e the same thickness and weight, and that all staples and paper clips hav e been removed. 1 F eed the document (up to 50 pages) face down into the ADF and adjust the document guides[...]
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C OPYING 3 . 12 Setting Copy Options After you access the cop y mode, you can set the following options for the current copy job . Image Image setting is used to select the text type for the current copy job. T o select the image type, take the following steps: 1 Press Image . Y ou can see the current setting on the bottom line of the display . 2 P[...]
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C OPYING 3 . 13 3 Copy Page Y ou can select the number of copies you want from 1 to 999. T o change the number of copies: 1 Check if the triangle symbol on the middle of the top line heads for the number of copies. If not, press or . 2 Enter the desired number of copies using the number keypad or the na vigation buttons. The selected number appears[...]
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C OPYING 3 . 14 Collation Copy When the collation copy feature is on y our product sorts the copy job. F or example, 2 copies of a 3 page job will print one complete document followed by the second complete document (e.g. 1,2,3, then 1,2,3). 1 Load the documents to be copied in the ADF . 2 Press Copy/Start on the front panel. 3 Customise the copy s[...]
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C OPYING 3 . 15 3 Duplex Copy Duplex copy allows you to print on both sides of the paper . Duplex copy is av ailable only when you load documents in the ADF . Before printing in the duplex mode, decide on which edge y ou will bind your finished document. The binding options are: LONG EDGE , which is the con ventional layout used in book binding. SH[...]
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C OPYING 3 . 16 Paper Save Copying (2-up Copy) If you press SAVE Paper before copying starts, the product prints 2 pages on one sheet. F or details on using the P aper Save feature, see page 2.9.[...]
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4 S ENDING A F AX The following topics are included: • Preparing Documents for Faxing • How to Send a Fax • Adjusting Document Settings • Sending a Fax Automatically • Sending a Fax Manually • Confirming Transmission • Using Toll Save Transmission[...]
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S ENDING A F AX 4 . 2 Preparing Documents for Faxing Use the following guidelines to prepare y our documents for faxing: • Do not attempt to feed the following t ypes of documents into the Automatic Document F eeder: - carbon-paper or carbon-back ed paper - coated paper - onion skin or thin paper - wrinkled or creased paper - curled or rolled pap[...]
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S ENDING A F AX 4 . 3 4 2 Slide the document face down into the ADF . Y ou can insert up to 50 sheets at a time. 3 Y ou can adjust the following document settings to suit y our fax needs (see page 4.4) : • R esolution – to select resolution. • Contrast – to adjust contr ast. 4 Use the number keypad to dial the number of the remote fax machi[...]
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S ENDING A F AX 4 . 4 Adjusting Document Settings When setting typical text based documents, the default document settings produce good results. However , if you send documents that are of poor quality , or contain photogr aphs, you can adjust the following features to ensure a higher quality . Resolution 1 Press Resolution to increase sharpness an[...]
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S ENDING A F AX 4 . 5 4 Contrast 1 Press Contrast to compensate for the brightness or darkness of your fax ed document. 2 By pressing Contrast repeatedly or using the na vigation buttons, you can choose from 5 contr ast levels. Set to darker mode when the document contains faint pencil markings or light print. Set to lighter mode for dark print. Im[...]
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S ENDING A F AX 4 . 6 4 Press Enter or Copy/Start . 5 If the SEND FROM MEMOR Y feature is set to ON (default setting), the document is scanned into memory and the display shows the memory capacit y and the number of pages being stored in memory . N OTE : If you want to cancel the fax, press Stop/Clear at any time during the transmission. Sending a [...]
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S ENDING A F AX 4 . 7 4 Confirming Transmission When the last page of your document has been sent successfully , the product beeps and returns to Standby mode. If something went wrong during y our fax transmission, an error message appears on the L CD display . For a listing of error messages and their meanings, see page 10.13. If you receive an er[...]
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S ENDING A F AX 4 . 8 3 Load the document(s) face down into the ADF until “DOCUMENT READY” appears in the displa y . 4 Y ou can adjust the resolution and the contr ast to suit your fax needs. F or details, see page 4.4. 5 Enter the number of the remote fax machine using the number keypad. Y ou can also use a one-touch button or press Speed/ Sta[...]
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5 R ECEIVING A F AX The following topics are included: • About Receive Mode • Receiving Automatically in FAX Mode • Receiving Automatically in ANS/FAX Mode • Receiving Manually in TEL Mode • Receiving Manually Using an Extension Telephone • Receiving Fax in Memory[...]
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R ECEIVING A F AX 5 . 2 About Receive Mode Y our product has three reception modes: • In F AX mode, the product answers an incoming call and immediately goes into fax receiv e mode. • In TEL mode, you can receiv e a fax by picking up the handset of the extension phone and then pressing the remote receiv e code (see page 5.5), or press On Hook D[...]
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R ECEIVING A F AX 5 . 3 5 Receiving Automatically in FAX Mode Y our product is preset to F AX mode at the factory . If you have changed the fax mode, take the following steps to receive faxes automatically: 1 Press Menu and then or repeatedly until “SYSTEM SETUP” appears on the displa y , then press Enter . The displa y shows “RECEIVE MODE”[...]
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R ECEIVING A F AX 5 . 4 Receiving Automatically in ANS/ FAX Mode F or this mode, you must attach an answering machine to the EXT jack on the back of y our product. 1 Press Menu and then or repeatedly until “SYSTEM SETUP” appears on the displa y , then press Enter . The displa y shows “RECEIVE MODE” on the top line and the current setting on[...]
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R ECEIVING A F AX 5 . 5 5 Receiving Manually in TEL Mode 1 Press Menu and then or repeatedly until “SYSTEM SETUP” appears on the displa y , then press Enter . The displa y shows “RECEIVE MODE” on the top line and the current setting on the lower line. 2 Press or until you see “TEL ” on the lower line, then press Enter to sav e the selec[...]
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R ECEIVING A F AX 5 . 6 Receiving Fax in Memory Since your product is a multitasking device, it can receive faxes while you are making copies or printing. If y ou receive a fax while you are copying or printing, y our product stores the incoming fax in memory . Then, as soon as y ou finish copying or printing, the product automatically prints the f[...]
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6 A UTOMATIC D IALLING The following topics are included: • One-Touch Dialling • Speed Dialling • Group Dialling • Searching for a Number in the Memory[...]
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A UTOMATIC D IALLING 6 . 2 One-Touch Dialling The 25 one-touch buttons on the control panel lets y ou store frequently used fax numbers and automatically dial a number with one touch of a button. Using the Shift button, y ou can store up to 50 fax numbers on the one-touch buttons. Storing a Number for One-Touch Dialling 1 Press and hold one of the [...]
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A UTOMATIC D IALLING 6 . 3 6 4 Press Enter when the name appears correctly or simply without entering a name. 5 T o store more telephone numbers, press the desired one- touch button and repeat steps 2 through 4. Or T o return to Standby mode, press Stop/Clear . Sending a Fax using a One-Touch Number 1 F eed the document(s) face down into the ADF . [...]
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A UTOMATIC D IALLING 6 . 4 Using the One-Touch Sheet A one-touch sheet is included with your product. Once y ou store numbers in one-touch dial buttons, make a note of the numbers on the sheet to remind you which number is stored in each button. 1 R emove the clear cov er and label. 2 W rite information on the sheet and replace the sheet and cover [...]
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A UTOMATIC D IALLING 6 . 5 6 Speed Dialling Y ou can store up to 200 numbers in Speed Dial locations (1- 200). Storing a Number for Speed Dialling 1 Press and hold Speed/Status on the control panel for about 2 seconds. 2 Enter a speed dial number b y using the number keypad and press Enter . If a number is already stored in the location y ou chose,[...]
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A UTOMATIC D IALLING 6 . 6 5 Press Enter when the name appears correctly or simply without entering a name. 6 T o store more telephone numbers, repeat steps 2 through 5. Or T o return to Standby mode, press Stop/Clear . Sending a Fax using a Speed Number 1 F eed the document(s) face down into the ADF . 2 Adjust the document settings if necessary . [...]
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A UTOMATIC D IALLING 6 . 7 6 Group Dialling If you frequently send the same document to sev eral destinations, you can create a group of these destinations and set them under a group dial location. This enables y ou to use a single speed dialling to send the same document to all the destinations in the group . Setting Group Dial 1 Press Menu and th[...]
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A UTOMATIC D IALLING 6 . 8 9 If you want to assign another group , repeat from step 3. Or T o return to Standby mode, press Stop/Clear . N OTE : Y ou cannot include one group dial number in another group dial number . Editing Group Dial Numbers Y ou can delete a specific one-touch or speed dial number from a selected group or add a new number to th[...]
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A UTOMATIC D IALLING 6 . 9 6 Sending a Fax Using Group Dialling (Multi-Address Transmission) Y ou can use Group Dialling for Memory tr ansmission, or Delay ed transmission. F ollow the procedure of the desired oper ation (Memory transmission - page 7.4, Delayed tr ansmission - page 7.2). When you come to a step in which the L CD display requests yo[...]
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A UTOMATIC D IALLING 6 . 10 Searching for a Number in the Memory There are two ways to search for a number in the memory . Y ou can either scan from A to Z sequentially . Or you can search using the first letter of the name associated with the number . Searching Sequentially through the Memory 1 Press Search/Delete . 2 Press or to scroll through th[...]
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7 O THER W AYS T O F AX The following topics are included: • Redial • Delayed Transmission • Memory Transmission • Priority Transmission • Polling • Confidential Transmission • Confidential Receiving • Adding Documents To a Scheduled Operation • Cancelling a Scheduled Operation • Monitoring a Dual Job Status • Sending a Flash/[...]
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O THER W AYS T O F AX 7 . 2 Redial T o redial the number last called: 1 Press Redial/Pause briefly . If a document is loaded in the ADF , the product automatically begins to send. T o search through Redial memory: 1 Press and hold Redial/Pause for about 2 seconds. The R edial memory in your product retains the last 10 numbers called. If you ha ve d[...]
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O THER W AYS T O F AX 7 . 3 7 4 Enter the number of the remote machine using the number keypad. T o enter the number , you can also press a one-touch button, or press Speed/Status and enter a speed dial number including a group dial number . 5 Press Enter to confirm the number on the LCD display . The display asks y ou to enter another fax number t[...]
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O THER W AYS T O F AX 7 . 4 Memory Transmission Documents are automatically stored in memory and sent to a remote station. Use this feature to send y our documents to multiple locations. After tr ansmission, the documents are automatically er ased from the memory . 1 F eed the document(s) face down into the ADF . 2 Adjust the document settings if n[...]
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O THER W AYS T O F AX 7 . 5 7 Priority Transmission When the Priority T ransmission is enabled, a high priority document can be transmitted ahead of reserved operations. The document is scanned into the memory , and transmitted when the current operation is concluded. In addition, the Priority Send will interrupt a broadcast operation between stati[...]
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O THER W AYS T O F AX 7 . 6 Polling What is Polling? P olling is used when one fax machine requests another to send a document. This is useful when the person with the original document to be sent is not in the office. The person who w ants to receive the document calls the machine holding the original and requests that the document be sent. In oth[...]
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O THER W AYS T O F AX 7 . 7 7 6 The display asks y ou to store the document in the product’ s bulletin memory . 7 Press or to select “ON” or “OFF” . Then press Enter . Select “ON” if you w ant store the document in the bulletin board memory . More than one remote station can poll that document from your product. If not, select “OFF?[...]
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O THER W AYS T O F AX 7 . 8 4 Press Enter to confirm the number . The display asks you to enter another fax number to receiv e the document. N OTE : A single broadcast (sending to multiple destinations) is available for your product, so the “ ANOTHER NO. ” prompt does not appear if any broadcast is currently set up and is not completed. 5 T o e[...]
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O THER W AYS T O F AX 7 . 9 7 Confidential Transmission A document can be transmitted confidentially by using a mailbox that is established in memory of the product. The transmitted mail will not be printed immediately , but will be stored in momory of the remote fax machine until being accessed by someone who has the proper security code for that [...]
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O THER W AYS T O F AX 7 . 10 N OTES : • Confidential transmission feature is a non-standard feature, dependent on the remote machine’s capability . • Y our product also have mailbox capabilities. See “Confidential Receiving” on page 7.10. • If you want to can cancel the confidential transmission, see “Cancelling a Scheduled Operation?[...]
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O THER W AYS T O F AX 7 . 11 7 4 Press Enter when the number appears correctly in the display . The LCD prompts you to enter a 4-digit password. 5 Enter a 4-digit security password. After you enter the password, it cannot be v erified. Write it down and keep it in a secure location for your reference. T o change the password, cancel the mailbo x an[...]
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O THER W AYS T O F AX 7 . 12 Adding Documents To a Scheduled Operation Y ou can add documents to the dela yed tr ansmission previously reserved in y our product’s memory . 1 F eed the document(s) face down into the ADF . 2 Adjust the document settings if necessary . F or details, see “ Adjusting Document Settings” on page 4.4. 3 Press Menu an[...]
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O THER W AYS T O F AX 7 . 13 7 4 Select “1.YES” to confirm y our selection. The selected job is cancelled. Or Select “2.NO” to cancel your selection, and returns to step 2. 5 Press Stop/Clear , and the product returns to Standby mode. Monitoring a Dual Job Status Y our product can perform more than one of man y functions simultaneously . Fo[...]
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O THER W AYS T O F AX 7 . 14 Department Control Mode F or usage management, your product is equipped with Department Control Mode. This is a securit y function, and can restrict use with Department Codes. If codes do not match, this mode prevents oper ation. Y ou can also find out how long and by which department the product w as used. Setting Depa[...]
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O THER W AYS T O F AX 7 . 15 7 6 Enter 8-digit password(Department code), and press Enter . The department code will be used to access the machine’ s operation when ex ecuting the department control mode. 7 T o return to Standby mode, press Stop/Clear . Printing Department Journal Y ou can confirm the contents of the department registr ation with[...]
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O THER W AYS T O F AX 7 . 16 Managing Department Turning the Department Mode On or Off Y ou can select to enable or disable the department control mode. When the department control mode is ex ecuted, only one who enters correct Department code can use the machine. 1 Press Menu and then or repeatedly until “DEP ARTMENT CODE” appears on the displ[...]
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O THER W AYS T O F AX 7 . 17 7 Clearing Department Information Y ou can clear all records of department journal and all department codes currently registered in y our machine. 1 Press Menu and then or repeatedly until “DEP ARTMENT CODE” appears on the displa y , then press Enter . 2 Enter the master code using the number k eypad, then press Ent[...]
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O THER W AYS T O F AX 7 . 18 3 Press Enter when “MANAGEMENT” appears on the lower line of the display . 4 Press or until “M. CODE : xxxxx” is displayed. 5 Select one between “1.DEL ” and “2.CHANGE” . 6 If you press 1 , the master code is deleted. If you press 2 , the L CD prompts you to enter new master code. 7 Enter new master code[...]
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8 A DDITIONAL F EATURES The following topics are included: • Printing Reports • System Data Settings • Setting Prefix Dial Number • Setting Fax Duplex • Clearing Memory[...]
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A DDITIONAL F EATURES 8 . 2 Printing Reports Y our product can print reports containing useful information – Schedule Job, S ystem Data, etc. The following reports are av ailable: Message Confirmation This report shows the fax number , the number of pages, elapsed time of the oper ation, the communication mode, and the communication results. Y ou[...]
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A DDITIONAL F EATURES 8 . 3 8 Help List This list shows the product’ s basic functions and commands to use as a quick reference guide. Y our product automatically prints out the following pages to report some conditions: Multi-Communication Report This report is printed automatically after sending documents or receiving documents from more than o[...]
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A DDITIONAL F EATURES 8 . 4 System Data Settings Y our product has v arious user-selectable system data options. These options are preset at the factory , but you may need to change them. T o find out how the options are currently set, print the System list. F or details on printing the list, see “Printing R eports” on page 8.2. Setting System [...]
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A DDITIONAL F EATURES 8 . 5 8 System Data Options Option Description TRA Y P APER The printing paper size for fax reception you are loading in the tra y – L TR(letter), A4, or LGL(legal). TRA Y 2 P APER* (*Av ailable only if you install an optional tr ay) The printing paper size for fax reception you are loading in the optional tra y – L TR(let[...]
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A DDITIONAL F EATURES 8 . 6 RX REDUCTION When receiving a document as long as or longer than the paper installed in your product, the product can reduce the size of the document to fit the size of paper loaded in the product. Select ON if you want to automatically reduce an incoming page. Y ou can set the Horizontal R eduction. With Horizontal R ed[...]
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A DDITIONAL F EATURES 8 . 7 8 Setting Prefix Dial Number Y ou can set the prefix dial number up to 5 digits. This dial number is to dial first before an y autodial number is started. It is useful to access P ABX exchange. 1 Press Menu and then or repeatedly until “SYSTEM SETUP” appears on the displa y , then press Enter . Y ou can see the first[...]
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A DDITIONAL F EATURES 8 . 8 Clearing Memory Y ou can selectively clear information stored in y our product’s memory . 1 Press Menu and then or repeatedly until “MEMORY CLEAR ” appears on the display , then press Enter . 2 Press or until you see the item y ou want to clear . • SYSTEM ID: your fax number and name are cleared from the product?[...]
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9 M AINTENANCE The following topics are included: • Expected Cartridge Life • Replacing the Toner Cartridge • Setting to Notify Toner Low • Adjusting Shading • Cleaning the Drum • Replacing the Drum Cartridge • Consumables and Replacement Parts • Replacing ADF Rubber Pad[...]
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M AINTENANCE 9 . 2 Expected Cartridge Life The life of your toner cartridge depends on the amount of toner used in each print job. F or instance, when you print a typical business letter with about 5% page co verage, you can expect a toner cartridge life of appro ximately 6,000 pages. The actual number may vary according to the print density of the[...]
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M AINTENANCE 9 . 3 9 3 T urn the cartridge locking lever upwards to unlock the toner cartridge, then pull the toner cartridge out. 4 Gently shake the cartridge to distribute the toner ev enly inside the cartridge. N OTE : If the toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water . Hot water sets toner into fab[...]
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M AINTENANCE 9 . 4 When the toner ev entually runs out, only blank pages will print when a print job is sent, or when a fax is receiv ed. At this stage, the toner cartridge needs to be replaced. The displa y shows warning message “T ONER EMPTY” . T ake the following steps to replace the toner cartridge: 1 Open the side cov er , then the front c[...]
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M AINTENANCE 9 . 5 9 4 Shake the new toner cartridge horiz ontally four or five times. Save the bo x and the cover for shipping. 5 Slide the new toner cartridge in until it locks in place. 6 T urn the cartridge locking lever downwards until it locks in place. N OTE : If your machine automatically recognises the replaced cartridge, you can skip foll[...]
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M AINTENANCE 9 . 6 Setting to Notify Toner Low If you have set this “NOTIFY TONER LOW” menu option to “ON” , when the toner cartridge needs to be replaced, y our product automatically sends a fax to y our service company or the dealer to notify them that your product requires a new toner cartridge. 1 Press Menu and then or repeatedly until [...]
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M AINTENANCE 9 . 7 9 2 Press Menu and then or repeatedly until “MAINTENANCE” appears on the display , then press Enter . 3 Press Enter when “ ADJUST SHADING” appears on the lower line of the display . 4 Y ou are asked to confirm the selection. Press Enter . Cleaning the Drum If you are getting streaks or spots on y our print, you may set th[...]
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M AINTENANCE 9 . 8 T o replace the drum cartridge: 1 Open the side cov er , then the front cover . Make sure that the side co ver must be open to open the front cover . 2 T urn the cartridge locking lever upwards to unlock the toner cartridge, then pull the toner cartridge out. N OTE : The toner cartridge must be removed to replace the drum cartrid[...]
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M AINTENANCE 9 . 9 9 4 Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum. 5 R einstall the toner cartridge, then lock the lever . N OTE : If your machine automatically recognises the replaced cartridge, you can skip following 6 and 7 steps. 6 Close the front cov er and the side cover . The LCD dis[...]
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M AINTENANCE 9 . 10 2 Use or until “NEW DRUM” appears on the lower line of the display , and press Enter . 3 “NEW DRUM UNIT ?” appears on the upper line and “1.YES 2.NO” appears on the bottom line. Press 1 to select “1.YES. ” N OTE : If you do not reset the counter , “DRUM WARNING” or “DRUM EMPTY” may appear before the time [...]
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M AINTENANCE 9 . 11 9 Replacing ADF Rubber Pad Y ou can purchase the ADF rubber assembly from Samsung dealer or the place where y ou bought your product. 1 Open the ADF top cov er . 2 Squeeze the tab at the bottom of the ADF rubber assembly and then pull it out.[...]
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M AINTENANCE 9 . 12 3 Insert the tabs at the top of the new ADF rubber assembly into the slots and then push it down until it locks into position.[...]
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10 T ROUBLESHOOTING This chapter gives helpful information for what to do if y ou encounter an error . This chapter includes: • Document Jams • Paper Jams • LCD Error Messages • Solving Problems[...]
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T ROUBLESHOOTING 10 . 2 Document Jams If a document jams while it is feeding through the ADF , “DOCUMENT JAM” appears in the displa y . Details for clearing the document misfeeds are giv en below. Input Misfeed 1 Open the ADF top cov er . 2 Pull the document gently to the right and out of the ADF . 3 Close the ADF top cov er . Then feed the doc[...]
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T ROUBLESHOOTING 10 . 3 10 Paper Jams If paper jams occur , “P APER JAM” appears in the displa y . F ollow the steps below to clear jam. T o avoid tearing paper , pull the jammed paper out gently and slowly . Paper Feed Area If jammed in the paper feed area, “P APER JAM0” appears in the display . 1 R emove the tr ay . After you pull it out [...]
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T ROUBLESHOOTING 10 . 4 If there is any resistance, and the paper does not mo ve immediately when you pull, stop pulling. Then: 3 Pull the release lever to open the side co ver . 4 Carefully remo ve the misfeed paper in the direction shown. N OTE : Do not touch the shiny drum cartridge surface. Scratches or smudges will result in poor copy qualit. [...]
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T ROUBLESHOOTING 10 . 5 10 Fuser Area If jammed in the fuser area, “P APER JAM 1” appears in the display . N OTE : The fuser area is hot. T ake care when removing paper from the product. 1 Press the release lever to open the side co ver . 2 Pull down the fuser lever as shown below . This will release pressure on the paper . N OTE : Do not pull [...]
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T ROUBLESHOOTING 10 . 6 4 Push up the fuser lever , then close the side cover . If the jammed paper is not seen at step 3, tak e the following steps. 1 R emove two screws from the co ver located abov e the side cover .[...]
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T ROUBLESHOOTING 10 . 7 10 2 Hold the cover , and remove it from the product. 3 Carefully remov e the jammed paper . 4 R eplace the cover located abo ve the side cover . 5 Push up the fuser lever and then close the side co ver .[...]
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T ROUBLESHOOTING 10 . 8 Paper Exit Area If jammed in the paper exit area, “P APER J AM 2” appears in the display . 1 Press the release lever to open the side co ver . 2 Open the front cov er. 3 Pull down the fuser lever . This will release pressure on the paper .[...]
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T ROUBLESHOOTING 10 . 9 10 4 T urn the jam remove lever in the direction of the arrow to move the paper to the exit area, then gently pull the paper out through the exit area. 5 Push up the fuser lever . 6 T urn the jam remove lever back to the original position.[...]
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T ROUBLESHOOTING 10 . 10 7 Close the front cov er first and then the side cover next. Duplex Jam If paper jam occurs in the duplex er , “DUPLEX JAM” appears in the display . 1 Press the release lever to open the side co ver . 2 R emove the jammed paper . Then close the side cover . Bypass Jam “BYP ASS JAM” appears in the displa y when the m[...]
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T ROUBLESHOOTING 10 . 11 10 Paper Jam in the Optional Tray 2 1 Pull the optional tr ay out of the printer . 2 If you see the paper jammed, remo ve the paper from the tra y .[...]
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T ROUBLESHOOTING 10 . 12 3 If you cannot find the jammed paper in the tr ay , pull the upper tra y half way out of the printer and open the side cover , and pull the jammed paper out. 4 Slide the tra ys back into the printer . Printing can be resumed. If the problem consists, unplug all cables from the machine. R emove the optional tr ay from the m[...]
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T ROUBLESHOOTING 10 . 13 10 LCD Error Messages Display Meaning Solution BYPASS JAM The product detects non feeding from the bypass tra y . Load paper in the bypass tray . DOCUMENT JAM The loaded document has jammed in the ADF . Clear the document jam. See page 10.2 DOOR OPEN The side cover is not securely latched. Close the side cover until it lock[...]
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T ROUBLESHOOTING 10 . 14 NO ANSWER The remote fax mahine has not answered after all the redial attempts. T ry again. Make sure the remote machine is operational. P OLLING ERROR The remote fax machine you want to poll is not ready to respond to your poll. Or , when setting up to poll another fax mahine, you hav e used an incorrect poll code. The rem[...]
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T ROUBLESHOOTING 10 . 15 10 P OLL CODE ERR . The remote fax machine you want to poll is not ready to respond to your poll. The remote operator should know in advance that y ou are polling and have their fax unit loaded with the original document. INCOMPATIBLE Remote party doesn’t have the requested feature such as polling. Confirm the features of[...]
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T ROUBLESHOOTING 10 . 16 Solving Problems The following chart lists some conditions that ma y occur and the recommended solutions. F ollow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Copier Problem Solution Chart Condition Suggested solutions The LCD does not turn on. Check that the prod[...]
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T ROUBLESHOOTING 10 . 17 10 Frequent copy paper jams. F an the stack of paper , then turn it over in the cassette. Replace paper in T ray1 with a fresh supply . Check/adjust paper guides. Ensure that the paper is the proper paper weight. 20 lb (75 g/m 2 ) bond paper is recommended. Check for copy paper or pieces of copy paper remaining in the produ[...]
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T ROUBLESHOOTING 10 . 18 Fax Problem Solution Chart Condition Suggested solutions The product is not working, there is no display and the buttons are not working. Unplug the power cord and plug it in again. Check that your socket is activ e. No dial tone Check that the phone line is connected properly . Check that the phone socket in the wall by pl[...]
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T ROUBLESHOOTING 10 . 19 10 The incoming fax has blank spaces or you received a poor-quality copy . The fax machine sending you the fax may be faulty . A noisy phone line can cause line errors. Check your machine by making a copy . The toner cartridge may be empty . Replace the toner cartridge, referring to page 9.2 Are some of the words on the inc[...]
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T ROUBLESHOOTING 10 . 20 Printing Problem Solution Chart (A vailable in the Msys 835P/SF-835P only) Condition Probable cause Suggested solutions Y our product does not print. The IEEE-1284 parallel cable or USB cable is not connected properly .. Check the cable connection.. The IEEE-1284 parallel cable or USB cable is defective. Check the cable wit[...]
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T ROUBLESHOOTING 10 . 21 10 When printing using the USB connection, an error occurs repeatedly . When the USB mode is set to “F AST” some PC users may experience poor USB communication. Change the USB mode to “SLOW . ” T o do so, take the following steps: 1. Press Menu and then or repeatedly until “ SYSTEM SETUP” appears on the display [...]
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T ROUBLESHOOTING 10 . 22 Irregular faded patches of print. There is a paper quality problem. Use only paper that meets the specifications required by the product. T oner may be unevenly distributed. Remo ve the toner cartridge and shake it gently to evenly distribute the toner . Then reinstall the toner cartridge. Black staining There is a paper qu[...]
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T ROUBLESHOOTING 10 . 23 10 Scanning Problem Solution Chart (A vailable in the Msys 835P/SF-835P only) Condition Suggested solutions The scanner does not scan. •Make sure you place the document to be scanned face down on the document glass. •There may not be enough av ailable memory to hold the document you want to scan. T ry the Pre-Scan funct[...]
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T ROUBLESHOOTING 10 . 24 N OTE[...]
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11 A PPENDIX This chapter includes: • General Specifications • Facsimile Specifications • Installing Option Tray[...]
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A PPENDIX 11 . 2 General Specifications Item Description Printing method Laser scanning unit Scanning method Sheet-fed CIS(contact image sensor) module Effective scanning width 8.2 inches (208 mm) ADF Document size Width 5.6 to 8.5 inches (142 to 216 mm) Length Single page: 5 to 15.7 inches (128 to 400 mm) Multi pages: 5 to 14 inches (128 to 356 mm[...]
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A PPENDIX 11 . 3 11 Operating conditions T emperature: 50 o F to 89 o F (10 o C to 32 o C) Humidity: 20% to 80% RH LCD 16 Characters x 2 lines T oner cartridge life 6,000 sheets @ 5% cover age (A4, Basic data) Drum cartridge life 15,000 sheets @ 5% cover age (A4, Basic data) SET Dimension (WxDxH) 22.0 x 17.0 x 18.1 inches (560 x 433 x 459 mm) W eig[...]
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A PPENDIX 11 . 4 Facsimile Specifications Item Description Compatibility ITU- T Group 3, ECM Applicable line Public Switched T elephone Network(PSTN) or behind P ABX Data coding MH/MR/MMR, JBIG(ECM Mode) Modem speed 33600/28800/21600/19200/14400/12000/9600/7200/ 4800/2400 bps with fall back T ransmission speed Approx. 3 seconds/page * T ransmission[...]
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A PPENDIX 11 . 5 11 Installing Option Tray Y ou can increase the paper handling capacit y of your machine by installing the optional tr ay . 1 If necessary , unplug all cables from the machine. 2 Find the location of the connector and tabs on the tr ay . 3 Align the machine with the optional tr ay and lower it into place on the tabs and connector .[...]
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A PPENDIX 11 . 6 N OTE[...]
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I I NDEX Numerics 2-up copy 3.16 A ADF rubber, replace 9.11 alarm 2.7 ans/fax mode 5.4 auto journal, set 8.5 B Bypass Jam 10.10 bypass tray 1.4 C cartridge life 9.2 replace 9.2 clock mode, set 8.5 collation 3.14 Component 1.2 confidential RX 7.10 confidential TX 7.9 consumables 9.10 contrast for copy 3.12 for fax 4.5 copy page 3.13 copy zoom 3.13 D[...]
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II J jam document 10.2 paper 10.3 K key sound 2.7 L language,change 2.2 line,connect 1.9 list,print 8.2 local ID, set 8.5 M mailbox 7.9 , 7.10 memory TX 7.4 memory, clear 8.8 message confirmation, set 8.5 message confirmation,print 8.2 multi-communication, print 8.3 O one-touch dial search 6.10 store 6.2 use 6.3 one-touch sheet 6.4 P Paper 10.3 pap[...]
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Home Visit us at: www .samsungelectronics.com/fax P/N: JC68-00902A Rev . 1.00[...]