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Samsung NBNH manual

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Table of contents for the manual

  • Page 1

    User manual NB-NH The color and the appearance may differ depending on the product, and the speci fications are subject to change without prior notic e to improve the performance. BN46-00204B-01[...]

  • Page 2

    Table Of Cont ents 2 Table Of Contents BEFORE USING THE PRODUCT 4 Copyright 4 Icons used in this manual 4 Symbols for safety precautions 5 Safety Precautions 5 Electricity and Safety 6 Installation and Safety 8 Operation and Safety PREPARATIONS 12 Checking the Contents 12 Removing the Packaging 13 Checking the Components 14 Parts 14 Button 15 Rever[...]

  • Page 3

    Table Of Contents Table Of Cont ents 3 32 "PCoIP" 32 On Screen Display (OSD) 32 Connect Screen 33 OSD Option s Menu 34 Configuration Window 44 Diagnostics Window 48 Information Window 50 User Settings Window 57 Password Window TROUBLESHOOTING GUIDE 59 Requirements Before Contacting Samsung Customer Service Center 59 Check the following. S[...]

  • Page 4

    4 Before Using the Product Before Using the Product Copyright The content s of this manua l are subjec t to change with out notice to improve qua lity. © 2012 Samsung Electronics Samsung Electro nics owns th e copyright fo r this man ual. Use or reproduction of this manual in part s or entirety with out the autho rization of Samsung Electronic s i[...]

  • Page 5

    5 Before Using the Product Before Using the Product Safety Precautions The monitor images in this manual are for re ference only. Monitor is sold separately. Electricity and Safety Warning Do not use a damaged p ower cord o r plug, or a loose powe r socket. z An electric shock or fire may re sult. Do not plug many prod ucts into the sam e power soc[...]

  • Page 6

    6 Before Using the Product Before Using the Product Caution Installation and Safety Warning Do not unplug the power cord when the prod uct is in use. z The product may become damage d by an electric sho ck. Do not use the po wer cord for prod ucts other than a uthorized produc ts supplied by Samsung. z An electric shock or fire may re sult. Keep th[...]

  • Page 7

    7 Before Using the Product Before Using the Product Caution Do not install t he product on an unstab le or vibrating surface (insec ure shelf, sloped surfa ce, etc.). z The product m ay fall and break o r cause a pers onal injury. z Using the produ ct in an area w ith excess vibration m ay damage the product or cause a fire. Do not install th e pro[...]

  • Page 8

    8 Before Using the Product Before Using the Product Operation and Safety Warning Put down the p roduct carefully. z The product m ay fall and break o r cause a pers onal injury. Installing the product in an unusual place (a place expose d to a lot of fine particles, chemical sub stances or extreme tempe ratures, or an airport or train station whe r[...]

  • Page 9

    9 Before Using the Product Before Using the Product During a light ning or thunde rstorm, power o ff the product and remove the po wer cable. z An electric shock or fire may re sult. Do not drop objects on the pr oduct or apply impact. z An electric shock or fire may re sult. Do not move the pr oduct by pulli ng the powe r cord or any cable . z Oth[...]

  • Page 10

    10 Before Using the Product Before Using the Product Caution Disconnect the po wer cord from th e power socket if yo u do not plan on using the product for an ex tended period of time (v acation, etc.). z Otherwis e, a fire may result from accum ulated dust, overh eating, an electric shock, or elect ric leakage. Do not put DC power adapt ers togeth[...]

  • Page 11

    11 Before Using the Product Before Using the Product Do not place heavy objects on the prod uct. z Product failure o r person al injure may result. When using he adphones o r earphones, d o not turn t he volume t oo high. z Having the sound too loud may damage your h earing.[...]

  • Page 12

    12 1 Preparations 1 Preparations 1.1 Checking the Contents 1.1.1 Removing the Packaging 1 Open the packaging b ox. Be careful not to dam age the product whe n you open the packa ging with a sharp instrum ent. 2 Remove the sty rofoam from the produ ct. 3 Check the compo nents and re move the styrofoam an d plastic bag . z The appearance of actual co[...]

  • Page 13

    13 Preparations 1 1 Preparations 1.1.2 Checking the Components z Contact the dealer from whom you purch ased the product if any item is missing. z The appearance of the components and items sold separately may differ from the image shown. Components z Components may vary depending on the country. z The stand base supplied with this product contai n[...]

  • Page 14

    14 Preparations 1 1 Preparations 1.2 Parts 1.2.1 Button The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Icon Description Turn on the power Press the power button to turn on the produ ct. Turn off the power Press and hold the power button for mo re tha n 2 seconds to[...]

  • Page 15

    15 Preparations 1 1 Preparations 1.2.2 Reverse Side The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Ports Descriptio n Connect to a USB device. Device which su pport RS-2 32C connect ion (interface) can be con- nected. Connect to a network us ing the L AN cable. Con[...]

  • Page 16

    16 Preparations 1 1 Preparations 1.2.3 Right Side View The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Ports Descriptio n Connect to a n audio outp ut device such as headph ones. Connect t o a m icrophone . Connect to a USB device. Speaker (locate d on both sides). [...]

  • Page 17

    17 Preparations 1 1 Preparations 1.3 Installation 1.3.1 Reassembly z The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. z The monitor images in this manual are for reference only. Monitor is sold separately. z Using screws longer than the supplied screws may cause inte[...]

  • Page 18

    18 Preparations 1 1 Preparations Caution Do not unfaste n the lock or r emove the fixing p in on the stan d before atta ching the stan d base to the stan d. Do not hold the produ ct upside dow n only by the stand.[...]

  • Page 19

    19 Preparations 1 1 Preparations 1.3.2 Adjusting the Product Height Adjust the stan d height after attaching th e stand to the mo nitor. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. z Hold the top center of the product and adjust the heig ht carefully. Remove the[...]

  • Page 20

    20 Preparations 1 1 Preparations 1.3.3 Anti-theft Lock An anti-theft lock allows you to use the product se curely even in public places. T he locking device shape and locking m ethod depe nd on the m anufacturer. Refer to the use r guide pr ovided wi th your anti-t heft locking device for de ta ils. The lock device is sold separately. To lock an an[...]

  • Page 21

    21 2 Using "PCoIP" 2 Using "PCoIP" 2.1 What is a "PC over IP"? z This monito r can deco de and disp lay the s creen of the server PC encoded and transmitted through the network ( LAN) as well as d isplay the computer scre en like a conve ntional monit or. This mon itor shows a far m ore improved p erformance than a nor[...]

  • Page 22

    22 Using "PCoIP" 2 2 Using "PCoIP" 2.2 Connection to Use "PCoIP" z Connect the power cable to the monitor independently. z The port names may vary depending on the monitor. z For details on how to change the input source for your monitor, refer to monitor user manual. 2.2.1 Before Connecting Pre-connection Checkpoints [...]

  • Page 23

    23 Using "PCoIP" 2 2 Using "PCoIP" 2.2.2 Connecting to a Video device z Do not conne ct the power cable befor e connectin g all other cable s. z Ensure you conne ct a source device first be fore connecting the po wer cable. 2.2.2.1 Connection Using the D-SUB Cable (Analogue Type) 1 Connect the D -SUB cable to [RG B IN] on the ba[...]

  • Page 24

    24 Using "PCoIP" 2 2 Using "PCoIP" 2.2.2.3 Connection Using the HDMI- DVI Cable 1 Connect the HD MI-DVI cable to [HDM I IN] on the back of the monit or and [DVI OUT] on the stand base. 2 Connect the D C power ad apter to th e product and a power ou tlet. Next, t urn on the pow er switch on the stan d base. (For details, refer to[...]

  • Page 25

    25 Using "PCoIP" 2 2 Using "PCoIP" 2.2.3 Connecting to a LAN 1 Connect the LA N cable to [LAN ] on the back of th e stand base. It is not supported when the network speed is below or equal to 10Mbps. 2.2.4 Connecting a USB Devices The [ ] port supports Full-speed USB 1.1. 1 Connect a USB d evice (keyboard, mouse, etc.) to [ ] on[...]

  • Page 26

    26 Using "PCoIP" 2 2 Using "PCoIP" 2.2.5 Connecting to H eadphones or Speakers 1 Connect an audio output device (he adphones or speake rs) to [AUDIO OUT] on th e back or [ ] on the right side of the stand base. 2.2.6 Connecting MIC 1 Connect the mic rophone to [MIC] on the right side of the stand base . AUDIO OUT MIC[...]

  • Page 27

    27 Using "PCoIP" 2 2 Using "PCoIP" 2.2.7 Connection Us ing a Serial Cable 2.2.7.1 Connection Using a Serial Cable 1 Connect the R S-232C cable to [SERIAL] on the back of the product a nd [SERIAL] on the PC. 2 Connect the DC po wer adapter to the product a nd a power sock et. Next, turn on th e power switch on the PC. (For detail[...]

  • Page 28

    28 Using "PCoIP" 2 2 Using "PCoIP" z RS232C cable Connector : 9-pin D-Sub Cable : Cross (r eversed) cable z Connecting method Pin Signal 1 Data Carrier Detect 2 Received Data 3 Transmitte d Data 4 Data Termin al Ready 5 Signal Ground 6 Data Set Ready 7 Request to Send 8 Clear to Send 9 Ring Indicator -P1- -P1- -P2- -P2- FEMALE R[...]

  • Page 29

    29 Using "PCoIP" 2 2 Using "PCoIP" 2.2.8 Connecting to a Secondary Monitor 1 Connect the D VI cable to [DVI IN ] on the back of the prod uct and [DVI OUT] on the st and base. 2 Connect the D-SUB cable to [RGB OUT] on the stand base and [RGB IN] on th e secondary monitor. 3 Connect the D C power ad apter to th e product and a pow[...]

  • Page 30

    30 Using "PCoIP" 2 2 Using "PCoIP" 2.2.9 Connecting the Power z The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. z The monitor images in this manual are for reference only. Monitor is sold separately. z For details on how to change the input sourc[...]

  • Page 31

    31 Using "PCoIP" 2 2 Using "PCoIP" 2.3 Connect to host PC using LAN cable The host PC must have an IP address. After connecting the LAN and setting the IP address, you can view the host PC screen on the monitor. Use the USB port to connect an external storag e device (DSC, MP3, external storage, etc.). Connecting one Host PC to [...]

  • Page 32

    32 Using "PCoIP" 2 2 Using "PCoIP" 2.4 "PCoIP" 2.4.1 On Screen Display (OSD) The On Screen D isplay (OSD) local GU I will appear on t he client when the device is powered o n and a PCoIP session is not in p rogress. The OS D lets the user conn ect to a host d evice through the Connect window. The Co nnect window allows[...]

  • Page 33

    33 Using "PCoIP" 2 2 Using "PCoIP" Figure 2-3: OSD Co nnect Screen (Co nnecting) 2.4.3 OSD Options Menu Selecting the Options menu will display a list of selections. The OSD Options menu c ontains: z Configuration This option le ts you configure va rious settings for the device such as network sett ings, session type, language, [...]

  • Page 34

    34 Using "PCoIP" 2 2 Using "PCoIP" 2.4.4 Configuration Window The Configuration option on the Administrat ive Web Interfac e and OSD lets you configure various settings for the devi ce. The tabs in the Configuration win dow are: Each tab has the f ollowing but tons: OK , Cance l , and Apply . These butto ns allow the admin istra[...]

  • Page 35

    35 Using "PCoIP" 2 2 Using "PCoIP" z IP Address The IP address of the device. If DHCP is disabled, you must set this f ield to a valid IP ad dress. If DHCP is enabled, you cannot edit this fie ld. z Subnet Mask The subnet ma sk of the device. If DHCP is disabl ed, you must set this field to a valid subnet mask. If DHCP is enable[...]

  • Page 36

    36 Using "PCoIP" 2 2 Using "PCoIP" You should always set the Ethernet Mode to Auto and only use 10 Mbps Full Duplex or 100 Mbps Full Duplex when the other network equipment (i.e., sw itch) is also configured to operate at 10 Mbps full-duplex or 100 Mbps full-duplex . An improperly configured Ethernet Mode may result in the netwo[...]

  • Page 37

    37 Using "PCoIP" 2 2 Using "PCoIP" z Secondary DNS The secondary DNS IP address of the device. If DHCPv6 is e nabled, this field is au tomatically populated by the DHCPv6 serve r. z Domain Name The domain name used (e .g., 'domain.loc al') for the host or client. If DHCP v6 is enabled, th is field is automatically popu[...]

  • Page 38

    38 Using "PCoIP" 2 2 Using "PCoIP" z PCoIP Device Name If the PCoIP Device Name a llows the administra tor to give the H ost or Portal a logical n ame. The default value is p coip-host-MAC or pcoip -portal-MAC whe re MAC is the MA C address of th e Host or Portal. z PCoIP Device Desc ription A description an d additional info rm[...]

  • Page 39

    39 Using "PCoIP" 2 2 Using "PCoIP" SLP discovery requires routers configured to allow multicast. DNS-SRV Discovery is the recommended method. Session Tab The Session pag e lets you con figure how the host or clie nt device con nects to or accepts conn ections from peer device s. The Session parameters can also be configured usin[...]

  • Page 40

    40 Using "PCoIP" 2 2 Using "PCoIP" Language Tab The Language page lets you cha nge the user inte rface language. z This setting affects the local OSD GUI. It is only available on the client. z The Language parameters can also be configured using the Administrative Web Interface. Figure 2-11: Language Configurat ion z Language Co[...]

  • Page 41

    41 Using "PCoIP" 2 2 Using "PCoIP" OSD Tab The OSD pa ge allows th e screensav er timeout to be set using t he On Screen Display para meter. z The OSD parameters can also be configur ed using the Administrative Web Interface. z The OSD page is only available on the client. It is unavailable on the host. Figure 2-12: OSD Configur[...]

  • Page 42

    42 Using "PCoIP" 2 2 Using "PCoIP" Figure 2-13: Display Configuration z Enable disp lay override This option is intended f or legacy sys tems. It config ures the client to send defau lt EDID information to the host w hen a moni tor cannot be detected or is not attach ed to the clien t. In versio ns of Windows prior to Windows 7,[...]

  • Page 43

    43 Using "PCoIP" 2 2 Using "PCoIP" Reset Tab The Reset P arameters page lets yo u reset configur ation and perm issions to factory d efault values stored in on board flash me mory. z Reset can also be initiated using the Administrative Web Interface. z Resetting parameters to factory default values do es not revert the firmware [...]

  • Page 44

    44 Using "PCoIP" 2 2 Using "PCoIP" 2.4.5 Diagnostics Window The Diagnostic menu conta ins links to pages wit h run-time in formation and functions t hat may be usefu l for trouble shooting. The Diagnostic options in the OSD are a subset of those available through the Admin istrative Web Interface. Each tab has a Close button to [...]

  • Page 45

    45 Using "PCoIP" 2 2 Using "PCoIP"  Clear Click to delete all event log messages stored on the device. Session Statistics Tab The Session Statistics page lets you view c urrent statistics wh en a session is active. If a session is not active, you can vie w the statis tics from the last session. Session Statistics can also be [...]

  • Page 46

    46 Using "PCoIP" 2 2 Using "PCoIP" PCoIP Processor Tab The PCoIP Processor page le ts you reset the host or client and view the uptime of the client PCoIP processor sin ce the last bo ot. The PCoIP Processor Uptime can also be viewed in the administrative web interface. Figure 2-17: PCoIP Processor[...]

  • Page 47

    47 Using "PCoIP" 2 2 Using "PCoIP" Ping Tab The Ping page allows you t o ping a devic e to see if it is reachable ac ross the IP netw ork. This may help you determin e if a host is re achable. As a re sult of firmwar e releases 3.2 .0 and late r forcing the “do not fragment” f lag in the pin g command, you can use t his feat[...]

  • Page 48

    48 Using "PCoIP" 2 2 Using "PCoIP" 2.4.6 Informa tion Window The Information page lets yo u see details about the device. T he Administrative Web Interface sh ows version, VPD, and attached device information. The O SD lets you view the device version information. The Version page lets you view the hardware and firmware version [...]

  • Page 49

    49 Using "PCoIP" 2 2 Using "PCoIP"  Firmware Build Date Build date for the curr ent firmware z PCoIP Processor Revision The silicon revision of the PCoIP processor. Re vision B of the silicon is denoted by a 1.0. z Bootloader Information The Bootloa der informat ion reflect s the current PCoIP bootload er details.  Bootloa[...]

  • Page 50

    50 Using "PCoIP" 2 2 Using "PCoIP" 2.4.7 User Settings Window The User Se ttings pa ge allows yo u to access ta bs to define t he Certificate Ch ecking Mode , the mouse and keyboard set tings, PCoIP protocol image quality, and display topology. The tabs in the User Setti ngs menu ar e: VMware View Tab The VMwa re View page allo [...]

  • Page 51

    51 Using "PCoIP" 2 2 Using "PCoIP" z Allow the unverifi able connection Configure the client to allow all c onnections . Mouse Tab The Mouse pa ge lets you cha nge the mo use cursor sp eed settings fo r the OSD session s. The OSD mouse cursor speed setting does not affect the mouse cursor settings when a PCoIP session is active [...]

  • Page 52

    52 Using "PCoIP" 2 2 Using "PCoIP" Keyboard Tab The Keyboard page lets you chan ge the keybo ard repeat sett ings for the O SD session. z The keyboard settings do not affect the keyboard settings when a PCoIP session is active unless the Local Keyboard Host Driver function is used. Refer to the "PCoIP Host Software for Wind[...]

  • Page 53

    53 Using "PCoIP" 2 2 Using "PCoIP" Image The Image page allows you to mak e changes to the im age quality of th e PCoIP session. Th is applies to sessions between PC oIP zero clients and PC oIP host cards in a remote workstation. To configur e the image quali ty settings fo r a VMware View virtual desktop, adjust the PCoIP sessi[...]

  • Page 54

    54 Using "PCoIP" 2 2 Using "PCoIP" Display Topology The Display Topology page allows users to chan ge the position, rot ation, and resolution of a display for a PCoIP session. To apply the Display Topology feature to a PCoIP se ssion between a zer o client and a Virtual Mach ine (VM), VMware V iew 4.5 or late r is required. To a[...]

  • Page 55

    55 Using "PCoIP" 2 2 Using "PCoIP" A maximum of two displays can be enabled at the same time. z Alignment Select how you wa nt displays A and B aligned when th ey are different sizes. This setting affects which area of the screen to use when you move the cursor from one display to the other. The alignment options that appear in [...]

  • Page 56

    56 Using "PCoIP" 2 2 Using "PCoIP" Touch Screen The Touch Screen page allows you to config ure and calibr ate certain se ttings of an at tached Elo TouchSyste ms touch screen display. The Touch Screen page is only available through the OSD. It is not available from the Administrative Web Interface. Figure 2-25: Touch Screen z En[...]

  • Page 57

    57 Using "PCoIP" 2 2 Using "PCoIP" 2.4.8 Password Window This option is available through the Management Console prog ram. The Pass word page lets you update the local administ rative password fo r the device. The password can be a maximum of 20 characters . Some PCoIP devices have passwor d protection disa bled by default. The [...]

  • Page 58

    58 Using "PCoIP" 2 2 Using "PCoIP" Figure 2-27: Authorized Password Reset Details on how to use PCoIP are subject to change wi thout notice. To view the latest information, visit the Teradici website at http://www.teradici.com.[...]

  • Page 59

    59 3 Troubleshooting Guide 3 Troubleshooting Guide 3.1 Requirements Before Contacting Samsung Customer Service Center 3.1.1 Check the following. Sound issue T here is no sound. Check the connection of the audio cabl e or adj ust the volum e. Check the volum e. T he volume is too lo w. Adjust the volume. If the volume is still low af ter turning it [...]

  • Page 60

    60 4 Specifications 4 Specifications 4.1 General The above specifications are subject to change without notice to improve quality. This device is a Class B digital apparatus. Model Name NB-NH Power Supply This prod uct uses 100 to 240V. Refe r to the labe l at the back of the pro duct as the st andard voltage can vary in diffe rent countries. Video[...]

  • Page 61

    61 Specifications 4 4 Specifications 4.2 Power consumption z The power consumption level can vary in different operating conditions or when settings are changed. z To reduce the power consumption to 0 watts, turn off the switch on the adapter or disconnect the power cable. Be sure to disconnect the power cable when you will not be using the product[...]

  • Page 62

    62 Appendix Appendix Contact SAMSUNG WORLD WIDE If you have any questions or comments relati ng to Samsung products, please contact the SAMSUNG customer care center. NORTH AMERICA U.S.A 1-8 00-SAMSUNG (726-7864) http://www.samsun g.com CANADA 1-800-SAMSUNG (726-78 64) http://www.samsu ng.com/ca (English) http://www.samsung.com/ca _fr (French) MEXIC[...]

  • Page 63

    63 Appendix Appendix GUATEMALA 1-800-299-0013 http://www.samsung.com/latin (Spanish) http://www.samsun g.com/latin_en (English) HONDURAS 800-27919267 http://www. samsung.com /latin (Spanish) http://www.samsun g.com/latin_en (English) JAMAICA 1-800-234-7267 http://www.samsung.com NICARAGUA 00-1800-507726 7 http://www.samsung .com/latin (Spanish) htt[...]

  • Page 64

    64 Appendix Appendix CZECH 800 - SAMSUNG (800-726786) http://www.samsu ng.com DENMARK 70 70 19 70 http://www.s amsung.com EIRE 0818 717100 http://www.s amsung.com ESTONIA 800-7267 http://www.samsung .com FINLAND 09 85635050 http://www. samsung.com FRANCE 01 48 63 00 00 http://www.samsung .com GERMANY 0180 5 SAMSUNG bzw. 0180 5 7267 864* (*0,14 €/[...]

  • Page 65

    65 Appendix Appendix SWEDEN 0 771 726 7864 (SAMSUNG) http://www.samsung .com SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08 /min) http://www.sam sung.com/ch (German) http://www.samsung.com/ch _fr (French) U.K 0330 SAMSUNG (7267864) http://www.samsung.com CIS ARMENIA 0-800-05-555 http://www.s amsung.com AZERBAIJAN 088-55-55-55 5 http://www.samsung.com [...]

  • Page 66

    66 Appendix Appendix INDIA 1800 1100 11 3030 8282 1800 3000 8282 1800 266 828 2 http://www.sam sung.com INDONESIA 0800-112-8888 021-5699- 7777 http://www.sam sung.com JAPAN 0120-327-527 http ://www.samsung.com MALAYSIA 1800-88-9999 http://www.samsun g.com NEW ZEALAND 0800 SAMSUNG (0800 726 786 ) http://www.samsung .com PHILIPPINES 1-800-10- SAMSUNG[...]

  • Page 67

    67 Appendix Appendix MOROCCO 080 100 2255 http://www.samsu ng.com OMAN 800-SAMSUNG (726-7864) http://www. samsung.com /ae (English) http://www.sam sung.com/ae_ar (Arabic) SAUDI ARABIA 9200-21230 http://www.samsung. com/ae (English) http://www.sam sung.com/ae_ar (Arabic) TURKEY 4 44 77 11 http://www.s amsung.com U.A.E 800- SAMSUNG (726-7864) http://[...]

  • Page 68

    68 Appendix Appendix Responsibility for the Pay Se rvice (Cost to Customers) When the service is requested, in spite of in warra nty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustme nt, Explanation, Re-installation and etc. z If a service tech nician gives instru[...]

  • Page 69

    69 Appendix Appendix Correct Disposal Correct Disposal of This Product (Waste Electri cal & Electronic Equipment) Correct disposal of batteries in this product (Applicable in countries with separate collection systems) This marking on th e product, acce ssories or literature indicates that the pr oduct and it s electronic acce ssories (e.g. ch [...]

  • Page 70

    Index 70 Index Symbols "PCoIP" 32 A Appendix 62 C Checking the C ontents 12 Connect to the host PC using a LAN cable 31 Connection to Us e "PCoIP" 22 Contact SAMSUNG WORLD WIDE 62 Copyright 4 Correct Disposal 69 G General 60 I Installation 17 P Parts 14 S Safety Precautions 5 W What is a PC over IP 21[...]