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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung NC220, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung NC220 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung NC220. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung NC220 should contain:
- informations concerning technical data of Samsung NC220
- name of the manufacturer and a year of construction of the Samsung NC220 item
- rules of operation, control and maintenance of the Samsung NC220 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung NC220 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung NC220, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung NC220.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung NC220 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
SyncMaster NC220P LED Monitor User Manual The color and the appearance may differ depending on the product, and the specificatio ns are subjec t to change without prior notice to improve the performance.[...]
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Table Of Contents MAJOR SAFETY PRECAUTIONS Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Cleaning the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 3
Correct Disposal of This Product (Waste Electrical & Elect ronic Equipment) . . . . . . . . . . . . . . . . . . 6-4[...]
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Major Safety Precautions 1-1 1 Major Safety Precautions 1-1 Before You Start Icons used in this manual Using this Manual • Make yourself fully aware of the safety precautions before using this product. • If a problem occurs, refer to the 'Troubleshooting' section. Copyright Notice The contents of th is manual are subject to cha nge wi[...]
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Page 5
1-2 Major Safety Precautions 1-2 Care and Maintenance External Surface a nd Screen Maintena nce Securing the Installation Space • Keep the required distances between th e product and other obj ects (e.g. walls) to ensure proper ventilation. Failing to do so may result in fire or a problem with t he product du e to an increase in the internal temp[...]
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Page 6
Major Safety Precautions 1-3 1-3 Cleaning the Monitor Cleaning th e Monitor • The panel and exterior of the cutting-edge moni tor scratch easily and requ ire careful attention. Clean the monitor according t o the following steps. Precautions for Stora ge • Using an ultrasonic hum idifier may caus e white stains on a highly glossy product. Be su[...]
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Page 7
1-4 Major Safety Precautions 1-4 Safety Precautions Icons used for safety precautions Meaning of Signs Installation Related Warning ICON NAME MEANING Warning Failing to follow the precautions marked with this sign, may result in a serious injury or even a fatality. Caution Failing to follow the precautions marked with this sign, may result in a per[...]
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Major Safety Precautions 1-4 Caution Usage Related Warning Do not let the product drop while mo ving it. • This may result in a prob lem with the product or inju ry. Do not place th e product face down on the floor. • This may damage th e panel of the prod uct. When installing the pro duct on a console or shelf, make sure that th e front of the[...]
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1-4 Major Safety Precautions Caution Avoid moving th e product by pulli ng the power cord or antenn a cable. • Otherwise, it may result in electric shock, fire or a problem with the p roduct due to damage to th e cable. When a gas leak o ccurs, do not touch th e product or th e power plug an d ventilate immediately. • A spark may resu lt in an [...]
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Major Safety Precautions 1-4 Maintaining the Correct Post ure when Using this Product Do not let water enter the DC power device or get the device wet. • An electric shock or fire may result. • Avoid using the prod uct outdoors where it can be exposed to rain or snow. • Be careful not to get the DC power adapter wet when you wash the floor. A[...]
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2-1 Installing the Product 2 Installing the Product 2-1 Package Contents • Unpack the product and check if all of the following contents have been includ ed. • Store the packaging box in case you need to move the product at a later stage. • If any items are missing, contact your dealer. • Contact a local dealer to purchase optional items. M[...]
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Installing the Product 2-2 2-2 Installing the Stand • Disassembly is in the reverse order of the assembly. • The color and the ap pearance may differ depending on the produ ct, and the specificatio ns ar e subject to change without prior notice to improve the performance. Place a soft cloth over the table to prot ect the product and place the p[...]
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2-3 Installing the Product 2-3 Adjusting the Product Tilt and Height The color and shape of parts may differ fro m what is shown. Sp ec ifications are subject to cha nge without notice to improve quality. • To adjust the height, remove the fixing pin. • The monito r tilt and heigh t can be adjus ted. • Hold the top center of the product and a[...]
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Installing the Product 2-4 2-4 Rotating the Monitor Screen You can rota te your monitor as shown below. • Be sure to fully extend the st and before rotati ng the monitor. • If you rotate the monitor without fully extending the stand , the corner of the mo nitor may hit the floor and get damaged . • Do not rotate the monito r counterclockwise.[...]
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2-5 Installing the Product 2-5 Installing a Wall-mount Kit or Desktop Stand Before Installation Installing a Wall-mount Kit or Desktop Stand Align the grooves and tightly fasten the screws on the bracket on the product with the correspo ndi ng parts on the wall-mount ki t or desktop stand you want to attach. • Using a screw lo nger than the stan [...]
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Installing the Product 2-6 2-6 Connecting to your Network The connecting part may differ depen ding on the produ ct model. Attach the DC-DC converter ( UPoE PD ) to the back o f the product. - Push the adapter un til you hear a “click.” Connect the LAN cable (c onnected to the PSE device) to the [LAN] port on the right side of the UPoE PD adapt[...]
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2-6 Installing the Product • Ferrite Core for LAN cabl e : The ferrite cores are used to shield the cables from interference. When c onn ecting the ferrite core to a cable, open the ferrite core and cl ip it around the cab le near the plug as shown in the fig ure. • : One ferrite core should be no more than 2 inches from the end of the LAN cabl[...]
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Installing the Product 2-7 2-7 Connecting to a nother Monitor The connecting part may differ depen ding on the produ ct model. • Connect between the [DVI OUT] port on the product and the DVI port on your monito r using a DVI cable. You can connect more monitors via [DVI OU T]. (For presentation purposes).[...]
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2-8 Installing the Product 2-8 Connecting a SERIAL Cable • Devices which su pport RS-232C connection (interface ) can be connected .[...]
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Installing the Product 2-9 2-9 Connecting with a PC The connecting part may differ depen ding on the produ ct model. • Connect the [RGB IN] port of the product to the D-Sub port of your PC with a D-Sub cable. Use the [RGB IN] port to directly connect the monitor to a PC.[...]
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2-10 Installing the Product 2-10 Connecting a Stereo Cable The connecting part may differ depen ding on the produ ct model. • Connect the [ AUDIO IN ] port on the rear side of the monito r to the sound card of the PC.[...]
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Installing the Product 2-11 2-11 Connecting Headphones The connecting part may differ depen ding on the produ ct model. • Connect your headphones to the Head phone connection te rminal. You may connect your headphones to the monitor.[...]
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2-12 Installing the Product 2-12 Connecting MIC The connecting part may differ depen ding on the pro duct model. • Connect the microphone cable to the MIC port on the monitor. You may connect your microphone to the monitor.[...]
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Page 24
Installing the Product 2-13 2-13 Kensington Lock An anti-theft lock all ows you to u se the product securely even in public places. The locking de vice shape a nd locking me thod depend on the manufactu rer. Refer to the user guide p rovided with yo ur anti-theft locking device for details. The lock device is sold separately. To lock an anti-theft [...]
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Page 25
3-1 Using the product 3 Using the product 3-1 What is a PC over IP? • This monitor can de code and display the sc reen of the server PC enco ded and transm itted through the network (LAN) as well as display the computer screen like a conven tional monitor. This monitor shows a far more improved performance than a normal RDP and has been designed [...]
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Page 26
Using the product 3-2 3-2 Connect to the host PC using a LAN cable The host PC must have an IP address. After connecting the LAN and setting the IP address, you can view the host PC scre en on the monitor. Use the USB port to connect an external storage device (DSC, MP3, external storage, etc.). Connecting one Host PC to many clie nt device is poss[...]
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3-2 Using the product 3-2-1 Connecting USB • The connecting part may differ depending on the product model. • • Connect USB devices such as a mouse, keyboard and external st orage devices (DSC (Digital Stil l Camera), MP3, external storage, etc.). You can use a USB device such as a mous e, keyboard, Memory Stick, or external hard disk drive b[...]
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Using the product 3-3 3-3 Plug & Play If you turn the power on after purchasing the product, a message re garding the optimal resolution setting appea rs on the screen . Select a language and the optimal resolution. • The message appears up to 3 times if the resolution has not been set to the optimal reso lution. • To set the res olution to[...]
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3-4 Using the product 3-4 Standard Signal Mode Table The monitor has o ne optimal resolution for the best visu al quality depending on the scre en size due to the inherent characteristics of the panel, unlike for a CDT monitor. Therefore, the visual quality will be degraded if the optimal resolution is not set for the panel size. It is recommended [...]
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Using the product 3-5 3-5 Installing the Device Driver If you install the d evice driver, you can set up the appropriate resolution and fre quency for the product. The device driver is included on the CD-ROM supplied with the product. If the suppli ed drive file is corrupted , please visit the Samsung Electronics website(http://www.samsun g.com/), [...]
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3-6 Using the product 3-6 Installing a USB-to-Serial Driver Install the drive r on the server PC . 1. Insert the driver installation CD-R OM into the CD-ROM drive. 2. Click on "USB-SERIAL Driver". 3. Click Next. 4. Click Finish.[...]
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Page 32
Using the product 3-7 3-7 Product Operating Buttons Product Operating Buttons Icon Descrip tion MENU Press this button to view the On Screen Display (OSD). This button is also used to exit the OSD or to retu rn to a higher-level OSD menu * Key Lock This function locks the buttons on the front of th e product to prevent the current setti ngs from be[...]
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Page 33
3-7 Using the product Speaker If the 11th digit of the model cod e is M, the model has interna l speakers. E.g.) LF22NEBHBNM M N OSD Guide • Press one of the buttons on the monito r. OSD Guide will appear on the screen. • If you press a button o n the front of the mon itor, an OSD Guide will display sho wing the function of the button before th[...]
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Page 34
Using the product 3-8 3-8 Using the Screen Adjustment Menu (OSD: On Screen Display) The Screen Adjustment Menu (OSD : On Screen Display) Structure Monitor function s may vary according to models. Please refer to actual product. PICTURE Top Menus Sub Menus PICTURE Brightness Con trast Sharpness Bright Coarse Fine COLOR Color Red Green Blue Color Ton[...]
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3-8 Using the product COLOR Bright Provides prese t picture setti ngs optimized for vari ous user environments such as editing a document, surfing the Internet, playing games, watching sports o r movies and so on. • <Custom> If the preset picture modes are not suffici ent, you can configure the < Brightness> and <Contrast> direc[...]
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Using the product 3-8 This is unavailable when < Bright> is set to <Dynamic Contrast> or <Cin ema> mode. SIZE & POSITION Menu Description Color Expresses natural colors more clearly without changi ng the picture quality by using proprietary digita l picture quality improvement technology de veloped by Samsung Electroni cs. •[...]
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3-8 Using the product SETUP&RESET Menu Description H-Position Moves the position of the display area on the screen horizontally. This function is only available in <Ana log> mode. V-Position Moves the position of the display area on the screen vertically. This function is only available in <Ana log> mode. Menu H-Position You can adj[...]
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Using the product 3-8 INFORMATION Menu Description INFORMATION Shows the frequency and resolution set on the PC. For models with an Analog interface only, <Analog/ Di gital> is not shown in the <Information>.[...]
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Page 39
Installing the Software 4-1 4 Installing the Software 4-1 PCoIP On Screen Display (OSD) The On Screen Display (OSD) local GUI is displayed to the user when the device is powered on and a PCoIP session is not in progress. The OSD provides a mechanism to connect to a host device vi a the Connect Screen. The Connect Screen is presented to the user on [...]
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4-1 Installing the Software Connect Button Selecting the Connect button initiates a PCo IP or RDP se ssion, dependi ng on the session settings. While the PCoIP connection is pending, the OSD local GUI will display a “Connecti on Pending” message. When t he connection is established , the OSD local GUI will disappear and be replaced with the ses[...]
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Page 41
Installing the Software 4-1 Figure 2- 3 : OSD <Options> Menu <Configuration> Window The <Configuration> window allows the administrator to a ccess window tabs with settings th at define how the Portal operates and interacts with its environment. The tabs in the <Configuration> windo w are: •< N e t w o r k > • <[...]
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Page 42
4-1 Installing the Software Figure 2- 4 : <Network> Configuration • <Enable DHCP> When <Enable DHCP> is enab led, the device will contact a DH CP server to be assigned an IP address, subnet mask, gateway IP address and DNS servers. Wh e n disabled, the device requires these para meters to be set manually. • <IP Address> [...]
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Page 43
Installing the Software 4-1 The Portal Label parameters can also be confi gured using the Webpage Administration Interface. Figure 2- 5 : <Label> Configuration • <PCoIP Device Name> If the <PCoIP Device Name > allows the administra tor to give the Host or Portal a lo gical name. The default is pcoip-host- MAC or pcoip-portal-MAC[...]
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Page 44
4-1 Installing the Software Figure 2- 6 : <Connection Management> Config uration • <Enable Connectio n Management> If the <Enable Connectio n Management> option is enabled, the device can be configured and controlled by an external connection manager. • <Identify Connection Manager By> The <Identify Conn ection Manage[...]
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Page 45
Installing the Software 4-1 Figure 2- 7 : <Discovery> Configuration • <Enable Discovery> If the <Enable Disco very>option is enabled , the device wi ll dynamically discove r peer devices using SLP Discovery, without requiring prior knowledge of their locati ons in th e network. This can dramatically reduce configuration and main[...]
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4-1 Installing the Software Table 2-2 shows the peer identity parameters ava ilable when either method is chosen . If an invalid IP address or DNS name is entered, the OSD will prompt the admini strator to correct it. Table 2-2: Peer Identity Methods • <Enable Auto-Reconn ect> The <Enable Auto-Reconne ct> option allows th e Portal to [...]
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Page 47
Installing the Software 4-1 <Reset Parameters> The <Reset Parameters> <Reset> button resets all conf iguration and permissions to facto ry default values. <VMware View> Tab The <VMware View> tab allows configuration for use with a VMware View Connectio n Server. The VMware View parameters can also be confi gured using [...]
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4-1 Installing the Software <Port> The <Port> parameter allows the administr a tor to specify the port used to communicate to the VMware View Connection Server. <SSL> The <SSL> parameter allow s the administrator to specify th e <SSL> to communicate with the VMware View Connection Server. <Auto connect> The <A[...]
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Installing the Software 4-1 Selecting the <Clear> bu tton clears a ll of the displayed event log messages. <Session Statistics> Tab The <Session Statistics> tab allows the administrator to view PCoIP-specific statistics for th e last PCoIP session that was active on the Portal. <Session Statistics> can al so be viewed using [...]
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4-1 Installing the Software Figure 2-1 3 : <Session Statistics> <PCoIP Packets Statistics> • <PCoIP Packets Sent> The <PCoIP Packets Sent> field reports the total number of PC oIP packets sent from the Portal to the Host in the last active session. • <PCoIP Packets Received> The <PCoIP Packets Received> i eld[...]
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Page 51
Installing the Software 4-1 Figure 2-1 4 : <PCoIP Processor> <Ping> Tab The <Ping> tab allo ws the adminis trator to ping a de vice to see if it is reac hable across an IP network. This may be useful for determining if a Host is reachable. Figure 2-1 5 : <Ping> Ping Settings • <Destina tion> IP Address or FQDN to pin[...]
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Page 52
4-1 Installing the Software <Information> Window The <Information> window allows an admi nistrator to access the Version tab contai ning information ab out the device. The Version information can also be viewed using the Webpa ge Administration Interface. Figure 2- 16 : <Version> VPD Information Vital Product Data (VPD) is informa[...]
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Page 53
Installing the Software 4-1 Revision code of the current PCoIP bootloader • <Bootloader Build Date> Build date of the current PCoIP bootloader <User Settings> Window The <User Settings> window allo ws the user to access window ta bs that define the mouse and keyb oard settings and the PCoIP image quality. The tabs in the User Se[...]
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Page 54
4-1 Installing the Software Figure 2- 18 : <Keyboard> • <Keyboard Repeat Delay > The <Keyboard Repeat Delay> field allows a user to configure the Portal keyboa rd repeat delay. • <Keyboard Repeat Rate> The <Keyboard Repeat Rate> field allows a user to configure the Portal keyboard repeat rate. • <Repeat Settin[...]
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Page 55
Installing the Software 4-1 <Password> Window The <Password> w indow allows an a dministrator to update the admi nistrative password for the device. Note that this will affect the web interface and the local <OSD> GUI. • Care must be taken w hen updating the Portal Password as the Portal may become unusabl e if the password is l[...]
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Page 56
4-2 Installing the Software 4-2 Natural Color What is Natural Color? One of the problems with using a PC is that the colors you see on the screen are different from th e colors of printed pictures or source images input through a scanner or digital camera. Natu ral Color is a color management system developed by Samsung Electronics to resolve this [...]
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Page 57
Installing the Software 4-3 4-3 MultiScreen What is MultiScreen ? MultiScreen enable s users to use the monitor by partitioning multiple sections. Installing the Software 1. Insert the installation CD into the CD-ROM drive. 2. Select the MultiScreen setup program. If the pop-up screen for the software installa tion does no t appea r on the mai n sc[...]
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Page 58
5-1 Troubleshooting 5 Troubleshooting 5-1 Monitor Self-Diagnosis • You can check if the pro duct is working pr operly using the Self-Diagnosis function. • If a blank screen is d isplayed and the Power LED blinks even if the product and the PC are prope rly connected, perform the self-diagnosis function accord ing to the procedures below. 1. Tur[...]
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Page 59
Troubleshooting 5-2 5-2 Before Requesting Service Please check the following before requesting After-Sales servic e. If the problem conti nues, please contact your nearest Samsung Electronics Service Center. A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON. Is the product properly c onnected to the PSE device? The product operates only when co[...]
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Page 60
5-2 Troubleshooting THE COLOR IS DISPLAYED IN 16 BIT (16 COLORS). THE COLOR HAS BEEN CHANGED AFTER CHANGING THE GRAPHICS CARD. Did you install the device driver for the produ ct? Windows XP : Set the color again by selecting Control Pa nel → Appearance and T hemes → Display → Sett ings. Windows ME/2000 : Set the colo r again by selecting Cont[...]
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Page 61
Troubleshooting 5-3 5-3 FAQ FAQ! PLEASE TRY THE FOLLOWING! How can I change the frequency of the video signal? You have to change the freque ncy of the graphics card. Windows XP : Change the frequency by selecti ng Control Panel → Appearance and The mes → Display → Settings → Advanced → Monitor, and then ch ange the refresh rate under Mon[...]
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Page 62
6-1 More Information 6 More Information 6-1 Specifications Design and specificatio ns are subj ect to ch ange without prior notice. Class B (Information Communication equipme nt for residential use) This device is registered for EMC requirements for home use (Cl ass B). It can be used in all area s. (Class B equipment emits less electromagnetic wav[...]
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Page 63
6-2 More Information 6-2 Power Consumption • The actual power consumption may be di fferent from the indicated power consumpt ion above if the syst em conditions or settings are ch anged. • To stop any power consumption, turn off the switch or disconnect the power cabl e on the back. Be sure to disconnect the power if you intend to stay away fr[...]
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Page 64
More Information 6-3 6-3 Contact SAMSUNG WORLDWIDE If you have any questions or comments relating to Samsung pr oducts, please contact the SAMS UNG customer care center. NORTH AMERICA U.S.A 1-800-SAMSUNG (726-78 64) http://www.samsung.co m CANADA 1-800-SAMSUNG (726-78 64) h ttp://www.samsung.com/ca http://www.samsung.com/ca_fr (French) MEXICO 01-80[...]
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Page 65
6-3 More Information CZECH 800 - SAMSUNG (800-726786) http://www.samsung.co m Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, Sokolovská 394/17, 180 00, Praha 8 DENMARK 70 70 19 70 http://www.samsung.com FINLAND 030 - 6227 5 15 h ttp://www.samsung.com FRANCE 01 48 63 00 00 http://www.samsung.com GERMANY 01805 - SAMSUNG (726-78[...]
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More Information 6-3 CIS RUSSIA 8-800-555-55 -55 http://www.samsung.com GEORGIA 8-800-555-555 h ttp://www.samsun g.com ARMENIA 0-800-05-555 http://www.samsung.com AZERBAIJAN 088-55-55-555 http://www.samsung.co m KAZAKHSTAN 8-10-800-500-55-500 (GSM: 7799) http://www.samsung.com UZBEKISTAN 8-10-800-500-55-50 0 h ttp://www.samsung.com KYRGYZSTAN 0[...]
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6-3 More Information MIDDLE EAST IRAN 021-8255 http://www.samsung.com OMAN 800-SAMSUNG (726-7864) http://www.samsung.com KUWAIT 183-2255 http://www.samsung.com BAHRAIN 8000-4726 h ttp://www.samsung.com EGYPT 08000-726786 http://www.samsung.com JORDAN 800-22273 http://www.samsung.co m MOROCCO 0 80 100 2255 http://www.samsung.com SAUDI ARABIA 9200-21[...]
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More Information 6-4 6-4 Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in the Eu ropean Union a nd other European countries with separate collection systems) This marking on the product, accessories or literatu re indi cate s that the product and its electronic accessories (e.g. charger, headset, USB[...]