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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung P2370HD, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung P2370HD one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung P2370HD. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung P2370HD should contain:
- informations concerning technical data of Samsung P2370HD
- name of the manufacturer and a year of construction of the Samsung P2370HD item
- rules of operation, control and maintenance of the Samsung P2370HD item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung P2370HD alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung P2370HD, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung P2370HD.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung P2370HD item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
SyncMaster P2370HD P2570HD P2770HD LCD TV Monitor User Manual The color and the appearance may differ depending on the product, and the specificatio ns are subjec t to change without prior notice to improve the performance.[...]
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Table Of Contents MAJOR SAFETY PRECAUTIONS Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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1 Major Safety Precautions 1-1 Before You Start Icons used in this manual Using this Manual • Make yourself fully aware of the safety precautions before using this product. • If a problem occurs, refer to the 'Troubleshooting' section. Copyright Notice The contents of th is manual are subject to cha nge without prior notice for perfor[...]
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Page 4
1-2 Care and Maintenance External Surface and Screen Maintena nce Securing the Installation Space • Keep the required distances between th e product and other obj ects (e.g. walls) to ensure proper ventilation. Failing to do so may result in fire or a problem with t he product du e to an increase in the internal temperature. Install the p roduct [...]
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Page 5
Major Safety Precautions 1-3 1-3 Safety Precautions Icons used for safety precautions Meaning of Signs Power Related The following images are for your reference and may differ depending on models and coun tries. Warning ICON NAME MEANING Warning Failing to follow the precautio ns marked with this sign may result in a serious injury or even a fatali[...]
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1-3 Major Safety Precautions Caution Installation Related Warning Avoid unplugging the power plug while the product is operating. • Otherwise, it may damage the product due to electric shock. Make sure to use only t he power co rd sup- plied by our company. In addition , do not use the power cord of another electric appliance. • Otherwise, it m[...]
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Major Safety Precautions 1-3 Caution Cleaning Related Warning Avoid installing the product where children may reach it. • If a child touches the product, the product may fall and this may result in injury. • Since the front part is heavie r, install the product on a flat and stable surface. Bend the outdoor antenna cable downw ards at the locat[...]
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1-3 Major Safety Precautions Caution Usage Related Warning Avoid spraying cleansing agent di rectly onto the product. • This may result in discoloration or cracking of the exteri or of the produ ct or the panel coming off. When cleaning the product, disconnect the power cord and clean the product with the supplied cleaning cloth. • Avoid using [...]
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Major Safety Precautions 1-3 Caution Avoid moving the product by pulling the power cord or antenna cable. • Otherwise, it may result in electric shock, fire or a problem wi th the product due to damage to the cable . When a gas leak occurs, do not touch the product or the power plug and ventila te immediately. • A spark may result in an explosi[...]
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1-3 Major Safety Precautions Maintaining the Correct Post ure when Using this Product Keep the small accessories in a location out of the reach of children. Take care when adjusting the angl e of the product or the height of the stand. • If your hand or finger is ca ught, you may be injured. • If the product is tilted excessi vely, the product [...]
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Installing the Product 2-1 2 Installing the Product 2-1 Package Contents • Unpack the product and check if all of the following conte nts have been included. • Store the packaging box in case you need to move the product at a later stage. The cleaning cloth is supplied with black high-gl ossy models only. CONTENTS Installation Manual Product Wa[...]
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2-2 Installing the Product 2-2 Installing the Stand Before assemb ling the product, pla ce the product down on a flat and stab le surface so that the screen is facing downwards. Insert the Stand Connector into the Stan d Base in the direction shown by the f i g u r e . Check if the Stand Conne ctor is firmly connected. Turn the connecting screw at [...]
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Page 13
Installing the Product 2-2 Hold the main body of the product with your hand as shown by the fig ure. Push the assembled stand into the ma in body in the direction of the arrow as shown in the figure. - Caution Do not lift the produc t holding onl y the stand[...]
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2-3 Installing the Product 2-3 Removing the Stand Before removi ng the stand, place the product down on a fl at and stable surface so that the screen faces downwards. Place a soft cloth over the table to protec t the product and place the product face down. Hold the main body of the product with your hand as shown by the figure. Pull the stand in t[...]
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Installing the Product 2-4 2-4 Attaching a Wall Mount/Desktop Stand Attaching a Wall Mount/De sktop Stand(not supplied) P2 3 70HD : This product complies with 75 mm x 75 m m (2.95 x 2.95 inches) VESA specifications. P2570HD : This product complies with 100 mm x 1 00 mm (3.94 x 3.94 inches) VESA specifications. P2770HD : This product complies with 1[...]
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2-5 Installing the Product 2-5 Connecting to a Computer 1. Connect the product to a PC depending on the video outpu t supported by the PC. The connecting pa rt may differ de pending on th e product mo del. When the graphics card provides a D-Sub (analog) output • Connect the [PC IN] port of the product to th e [D-Sub] port of the PC with the D-Su[...]
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Page 17
Installing the Product 2-5 • Connect the [DVI-D IN] port of the product to the [DVI] port of the PC with the DVI cable. 2. Connect the [HDMI/PC/DVI-D AUDIO IN] port on the re ar side of the monitor to th e sound card o f the PC. 3. Connect one end of the power cord to the [ POWER ] port of the product and connect the other end of the power cord t[...]
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2-5 Installing the Product • You may enjoy clear and quali ty sound from the computer soun d card using the moni tor's speakers. (You don' t need to install separate speakers for yo ur computer.) • You may get a blank screen d epending on the typ e of video card you are using if you connect the D-sub and DVI cables simultaneously to o[...]
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Installing the Product 2-6 2-6 Using it as a TV You may view television programs on the monitor if it is connect ed to an antenna o r cable/satellite system with out installing a ny separate TV reception hardware or so ftware o n your comp uter. 1. Connect the cable/satellite or TV antenna cable to t he [ANT IN] port on the rear side of the monitor[...]
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2-7 Installing the Product 2-7 Connecting an HDMI cable Connect the HDMI OUT port of the AV device (Blu-Ray/DVD/Ca ble/Satellite box) to the [HDMI IN] termi nal of the monitor using the HDMI cable. Press the [SOURCE] button at the front of the monitor or on the remote control to select <HDMI> mode. You do not need to make a separate audio con[...]
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Installing the Product 2-8 2-8 Connecting Using a DVI to HDMI Cable 1. Connect the DVI output terminal of an external device to th e [HDMI IN] terminal of the monitor using a DVI to HDMI cable. 2. Connect the red and white plugs of an RCA to stereo (for PC ) cable to the same colored audio output terminals of the digi tal output device, and connect[...]
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Page 22
2-9 Installing the Product 2-9 Connecting a Component cable 1. Connect the VIDEO OUT port of the AV de vice (DVD /VCR/Cable/Satellite box) to the [COMPONENT IN [P R , P B , Y]] input ports using a component video cable [P R , P B ,Y]. 2. Connect the audio port of the AV device (DVD/VCR/Ca ble/Satellite box) to the [COMPONENT IN [[R-AUDIO-L]] port o[...]
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Page 23
Installing the Product 2-10 2-10 Connecting AV Devices 1. Connect the port of the AV device (DVD/V CR/Cable/Satell ite box/Camcorder) to the [ AV IN [ R-AUDIO-L ] port of the product. 2. Connect the video output terminal of the AV de vice and the [AV IN [VIDEO]] of the monitor using a video cable. 3. Select [AV]using the <SO URCE> button on t[...]
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Page 24
2-11 Installing the Product 2-11 Connecting to an Amplifier Connect the [DIGITAL AUDIO OU T (OPTICAL)] terminal of your monitor to the optical input of your ampli fier using an optical cable. • If no sound is emitted from the monitor, you need to use an amplifier. • For information on how to connect a speaker and amplifi er, refer to the respec[...]
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Installing the Product 2-12 2-12 Connecting Headphones Connect your headphones to the Headphone connection terminal.[...]
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2-13 Installing the Product 2-13 Kensington Lock A Kensington Lock is an anti-the ft device that enables users to lock the pro duct so that they can safely use it in publi c locat ions. Since the shape and usag e of the locking device may d iffer depending o n the model and th e manufacturer, for more in formation, refer to the User Manual supplie [...]
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Using the Product 3-1 3 Using the Product 3-1 Plug & Play Feature When the TV i s initially po wered on, basic settings proceed au tomatica lly and subsequently. 1. Press the [POWER ] button on the remote control. • You can also use the [ ] button on the TV. The message <Select Lang uage of the OSD.> is displayed. 2. Press the [ ] butto[...]
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3-1 Using the Product 10. The message <Enjoy your TV.> is displ ayed. When you have finished, pr ess the [ ] button. If you want to reset this feature... 1. Press the [MENU] button to display the menu. Press the ▲ or ▼ button to select <Setup>, then press the [ ] button. 2. Press the [ ] button again to select <Plug & Pl ay&g[...]
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Page 29
Using the Product 3-2 3-2 Viewing the Control panel Touch one of the operati ng button s lightly. The LED bu ttons appea r. ICON DESCRIPTION [] Use this button to select a function. Signals other than the TV signal ca n only be selected if the corresponding device is connected. The order in whi ch the TV/external input signal changes. <PC> ?[...]
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3-3 Using the Product 3-3 Remote Control The performance of the remote control may be affected by a TV o r other electronic devi ce operating near the product, causing a malfuncti on due to interferen ce with the frequ ency. POWER Turns the product On/Off. TV Selects the TV mode directly. Number Buttons Press to change the channel. PRE-CH This butt[...]
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Page 31
Using the Product 3-3 Installing Batteries in the Remote Control 1. Lift the cover at the back of the remote control upward as shown in the figure. 2. Install two AAA size batteries. Make sure to match the +and - ends of the ba tteries with the diagram inside the compartmen t. 3. Close the cover. Remove the batteries and store them in a cool, dry p[...]
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3-4 Using the Product 3-4 Using the Screen Adjustment Menu (OSD: On Screen Display) The Screen Adjustment Menu (OSD : O n Screen Display) Structure Available Modes The icons below represent the input signals th at are displayed when selectin g an item in the < Source List > . TOP MENUS SUB MENUS Picture [PC / DVI] MagicBright Contrast Brightn[...]
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Using the Product 3-4 Picture [PC / DVI ] The default setting may be different depending on the selected Input Mo de (input signal source selected in External Input List) and the selected resoluti on MENU DESCRIPTION MagicBright <MagicBright> is a featur e providing an optimum viewing envir on ment depending on the contents of the image you a[...]
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3-4 Using the Product Picture [ TV / AV / Component / HDMI ] Screen • <Coarse> Removes noise such as vertical stripes. <Coarse> adjustment may move the screen image ar ea. You may relocate it to the center using the horizontal control menu •< F i n e > Removes noise such as horizontal stri pes. If the noise persists even after[...]
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Using the Product 3-4 MENU DESCRIPTION Mode The Monitor has three automatic picture setti ngs (<Dynamic>, <S tandard>, and <Movie> ) that are preset at the factory. You can activate either <Dynamic>, <Standard>, or <Movie>. • <Dynamic> Selects the picture for high-d efinition in a brigh t room. • <St[...]
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3-4 Using the Product Picture Options • <Color Tone> The tone of the col or can be changed. • <Cool> - <Normal> - <Warm1> - <Warm2> • <Warm1> or <Warm2> i s only activa ted when the picture mode is < Movie>. • Settings can be adjusted and store d for each external devi ce you have connecte d t[...]
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Using the Product 3-4 Sound MENU DESCRIPTION Mode • <Standard> Choose Standard fo r the st andard factory settin gs. • <Music> Choose Music when watching music videos or concerts. •< M o v i e > Choose Movie when viewing movies. • <Clear Voice > Emphasizes voice over other sounds. • <Custom > Choose Custom if[...]
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3-4 Using the Product Channel Multi-Track So und • <Mono> Choose for channels that are broadc asting in mono or if you are having difficulty receiving a stereo signal. • <Stereo> Choose for channels that are broadca sting in ster eo. • <SAP> Choose to listen to the Separate Audio Program , wh ich is usually a foreign-languag[...]
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Page 39
Using the Product 3-4 MENU DESCRIPTION Antenna You can sel ect antenna or cable TV. If [ANT IN] connected, select the antenna in put you want. If the antenna input is not selected prop- erly, noise may appear on the screen. • <Air> - <Cable> Auto Program The TV automatically cycles through all of the available channels and stores them[...]
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3-4 Using the Product Channel List Using this menu, you can add / de lete or set favorite channels and use the program gui de for digital broadcasts. You can select these options by simply pressing the [CH LIST] b utton on the remo te control. • <All Channels> - Sho ws all currently available channels. • <Added Chann els> - Shows al[...]
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Page 41
Using the Product 3-4 Setup MENU DESCRIPTION Plug & Play This brings up the menu items t hat appeared when you fi rst plugged in the TV. Language You can set the menu language. The language chosen affects on ly the language of the OSD. Time • <Clock> Setting the clock is necessary in order to use the various timer featu res of the TV. ?[...]
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3-4 Using the Product Time • <Sle ep Timer> The sleep timer automatical ly shuts off the TV after a preset time . • <Off> - <30 min.> - <60 min.> - <90 min.> - <120 min.> - <150 min.> - <180 min.> Press the [TOOLS] button to display the Tool s menu. You can also set the sleep ti mer by selecting &[...]
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Page 43
Using the Product 3-4 V-Chip (U.S.A only) The <V-Chip> feature automatica lly locks out programs that are deemed inappropriate for children. The user must enter a PIN (p ersona l ID number) before any of the < V-C hip> restrictions are set up or changed. • <V-Chip> functio n is not available in <HDMI>, <Component> or[...]
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3-4 Using the Product Caption(On-Screen Text Messages) • <Caption> You can switch the caption function on or off. If captions are not available, they will not be displayed on the screen . • <Off> - <On> • Press the [CC] turn the Caption on or off. • The <Caption> feature doesn’t work in <Compon ent>, <HDMI[...]
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Using the Product 3-4 Input Melody A melody sound can be set to come on when the monitor is powered On or Off. • <Off> - <Low> - <Medium> - <High> The <Melody> does not play • When no sound is output from the TV be cause the [MUTE] bu tton has been pressed. • When no sound is output from the TV because the volume[...]
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3-4 Using the Product Application Connecting Anynet+ Devices 1. Connect the [ HDMI IN ] jack on the TV and the HDMI OUT jack of the correspondin g <Anynet+> device using an HDMI cable. 2. Connect the [ HDMI IN ] jack of the home theatre and the HDMI OUT ja ck of the corre sponding <Anynet+> device using an HDMI cable. Connect the Optica[...]
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Page 47
Using the Product 3-4 Setting Up Anynet+ Press the [TOOLS] button to display the Tools menu. You can also displ ay the <Anynet+> menu by selecting <Tools> → <Anyn et+ (HDMI-CEC)> Setup Device List 1. Press the [ TOOLS ] button. Press the [ ] button to select <Anynet+ (HDMI-CEC)>. 2. Press the or button to select <D evic[...]
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3-4 Using the Product - If you cannot find a device you want, press the red button to scan for devices. 3. Press the or button to select a particular device and pr ess the [ ] button. It is swit ched to the selected device. - <Anynet+ (HDMI-CEC)> must be set to On in the <Application> menu for the <Device List> menu to appear. Swi[...]
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Using the Product 3-4 MENU DESCRIPTION Self Diagnosis • <Picture Test> If you think you have a picture proble m, perform the picture test. Check the color pattern on the screen to see if the problem still exists. • <Yes> : If the test pattern does not appear or t here is noise in the test pattern, select <Yes>. There may be a [...]
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3-5 Using the Product 3-5 Installing the Device Driver If you install th e device driver, you can se t up the appro priate resolution and fre quency for the product. The device driver is included on the CD supplied with the product. If the supp lied drive file is co rrupted, please visit the Samsung Electronics website (www.samsung.com), and downlo[...]
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Page 51
Using the Product 3-6 3-6 Standard Signal Mode Table An LCD monitor has one optimal re solution for the best vi sual quality dep ending on the screen size due to the inherent characteristics of the pan el, unlike a CDT monitor. Therefore, the visual quality will be degraded if the optimal resolu tion is not set for the panel size. It is recommended[...]
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3-6 Using the Product Horizontal Frequen cy The time taken to scan one line from the left-most position to t he right-most position on the screen is called the horizontal c ycle and the reciprocal of the hori zontal cycle is called the horizon tal frequency. The horizontal fr equency is r epresented in kHz. Vertical Freque ncy A panel must display [...]
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Page 53
Installing the Software 4-1 4 Installing the Software 4-1 Natural Color What is Natural Color ? This software is for Samsung products only and enab les you to adju st the displayed colors on the product so they more closely match the colors of printed pictures. Fo r more inform ation, refer to the online help of the software (F1). Natural Color i s[...]
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Page 54
4-2 Installing the Software 4-2 MultiScreen What is MultiScreen ? MultiScreen enable s you to partition multiple sections on the Monitor. Installing the Software 1. Insert the installation CD into the CD-ROM drive. 2. Select the MultiScreen setup program. If the pop-up screen for the software installa tion does no t appea r on the main scree n, fin[...]
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Page 55
Troubleshooting 5-1 5 Troubleshooting 5-1 Monitor Self-Diagnosis • You can check if the pro duct is working pr operly using the Self-Diagnosis function. • If a blank screen is displa yed and the Power LED blinks even if the prod uct and the PC are prope rly connected, perform the self-diagnosis function according to th e procedures below. 1. Tu[...]
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Page 56
5-2 Troubleshooting 5-2 Before Requesting Service Please check the following befo re requesting After-Sales servic e. If the problem continues, please contact your nearest Samsung Electronics Service Center. PROBLEMS RELATED TO INSTALLATION (PC MODE) The monitor screen flickers. Check if the signa l cable between the computer and the monitor is se [...]
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Page 57
Troubleshooting 5-2 NOTE ON THE PRODUCT APPEARANCE You may see small p articles if you look closely at the edge of the bezel surro unding the screen. This is part of the product' s design and is not a defect.[...]
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Page 58
5-3 Troubleshooting 5-3 FAQ FAQ PLEASE TRY THE FOLLOWING! How can I change the frequency o f the video sig- nal? You have to change the frequency of the graphics card. (For more information, refer to the User Manual of the computer or the graphics card.) How can I change the resolution? Windows XP: Change the resoluti on by selecting Control Panel [...]
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Page 59
More Information 6-1 6 More Information 6-1 Specifications MODEL NAME P2370HD P2 5 70HD P2 7 70HD LCD Panel Screen Size 23 inches (58 cm) 24.6 inches (62 cm) 27 inches (68 cm) Display Area 509.76 mm (H) X 286.74 mm (V) ( 20.06 inches X 11.29 inches) 543.46 mm (H) X 305.69 mm (V) ( 21.40 inches X 12.04 inches) 597.89 mm (H) X 336.31 mm (V) ( 23.5 in[...]
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Page 60
6-1 More Information Class B (Informati on Communication Equipment for Home Use) This device has been registered regardin g EMI for home use (Class B). It may be used in all areas. (Class B equipment emits less electromagnetic waves than Class A equipment.)[...]
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Page 61
More Information 6-2 6-2 Power Saving Function This product provides a power saving func tion that automatical ly tu rns the screen off when the product is not used for a predetermined period of time to reduce power consumption. If t he product enters po wer saving mode, the power LED turns to a different color to indicate that the product is in po[...]
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6-3 More Information 6-3 Contact SAMSUNG WORLDWIDE • If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. NORTH AMERICA U.S.A 1-800-SAMSUNG (726-7864) http://www.samsung.com/us CANADA 1-800-SAMSUNG(726-7864) http://www.samsung.com/ca MEXICO 01-800-SAMSUNG(726- 7864) h ttp://www.samsu[...]
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More Information 6-3 GERMANY 01805 - SAMSUNG (7267864,€ 0.14/ Min) http://www.samsung.de HUNGARY 06-80-SAMSUNG(726-7864) http://www.samsung.com/hu ITALIA 800-SAMSUNG(726-7864) http://www.samsung.co m/it LUXEMBURG 02 261 03 710 h ttp://www.samsung.com/lu NETHERLANDS 0900 - SAMSUNG (0900-7267864) (€ 0,10/Min ) http://www.samsung.com/nl NORWAY 3 -[...]
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6-3 More Information INDONESIA 0800-1 12-8888 ht tp://www.samsung.co m/id JAPAN 0120-327-527 h ttp: //www.samsung.com/jp MALAYSIA 1800-88-9999 http://www.samsung.co m/my NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com/nz PHILIPPINES 1-800-10-SAMSUNG(726-786 4) 1-800-3-SAMSUNG(726-7864) 1-800-8-SAMSUNG(726-7864) 02-5805777 http://www.[...]