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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung RFG297, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung RFG297 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung RFG297. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung RFG297 should contain:
- informations concerning technical data of Samsung RFG297
- name of the manufacturer and a year of construction of the Samsung RFG297 item
- rules of operation, control and maintenance of the Samsung RFG297 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung RFG297 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung RFG297, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung RFG297.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung RFG297 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Refrigerator user manual imagine the possibilities Thank you for purchasing this Samsung pr oduct. T o receive mor e complete service, please register your pr oduct at www .samsung.com/r egister RFG297 ** English[...]
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Page 2
Features of your new Refrigerator KEY FEA TURES OF YOUR NEW REFRIGERA TOR Y our Samsung Fr ench Door Refrigerator comes equipped with various innovative storage and energy-efficient features. • T win Cooling System The Refrigerator and Freezer have separate evaporators. Due to this independent cooling system, the Freezer and Refrigerator cool[...]
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Page 3
Safety Information SAFETY INFORMA TION Before using your new Samsung Fr ench Door Refrigerator , please r ead this manual thoroughly to ensur e that you know how to safely and efficiently operate the features and functions that your new appliance of fers. Because the following instruction covers various models, the characteristics of your Refriger[...]
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Page 4
Do not put undue stress on the power cor d or place heavy articles on it. • Placing heavy articles on the power cord may cr eate the risk of explosion or fire. Do not insert the power plug with wet hands. • It may cause electric shock. Do not put a container filled with water on the Refrigerator . • If it spill[...]
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Page 5
CAUTION SIGNS Use good judgment when filling the Refrigerator with food and drinks. • In an overfull Refrigerator , heavy , fragile, bulky or br eakable items may fall out and cause personal injury and/or damage to surrounding objects. Do not put bottles or glass containers in the Freezer drawer . • When the contents freeze and then expa[...]
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Page 6
Neverputngersorotherobjectsintothewaterdispenserholeoricechute. • It may cause personal injury and/or material damage. IftheRefrigeratorwillnotbeusedforalongperiodoftime(forexample,over severalmonths),unplugthepowerfromthewall. • Over [...]
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Page 7
Contents SETTINGUPYOUR FRENCHDOORREFRIGERA TOR 08 OPERA TINGYOURSAMSUNG FRENCHDOORREFRIGERA [...]
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Page 8
Setting up your French Door Refrigerator GETTING READY TO INST ALL THE REFRIGERA TOR Congratulations on your purchase of the Samsung Fr ench Door Refrigerator . We hope you enjoy the state-of-art features and efficiencies that this new appliance of fers. 8_ Setting Up 3 inch 3/4 2 inch 2 inch SelectingthebestlocationfortheRefrige[...]
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Page 9
Setting Up _9 01 SETTING UP Disassemble the Refrigerator doors 1. W ith the door opened, remove the Hinge Cover cap ( 1 )with a Flat head screwdriver , and close the door . Remove the 3 screws holding down the Hinge Cover and remove the Hinge Cover ( 2 ). 2 1 REMOVING THE REFRIGERA TOR DOORS If the Refrigerator is too large to pass through yo[...]
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Page 10
Setting up your French Door Refrigerator 10_ Setting Up 12 10 11 4. Lift the door straight up to remove. 5. W ith a Philips head screwdriver , remove the screw ( 10 ) attached to the lower left and right door hinges. W ith a wrench(3/16”), r emove the two hex head bolts ( 11 ) attached to the lower left and right door hinges. Remove the lower lef[...]
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Page 11
Setting Up _11 01 SETTING UP 4. Remove four 10mm hex-head bolts from both sides. 5. Lift the freezer door up fr om the rails. 2. Remove the tilting pocket( 1 ) by pulling both brackets( 2 ) upward at the same time. 3. T ake out the lower basket( 3 ) by lifting the basket up from the rail system. 1. T ake out the upper drawer by lifting it up. DISAS[...]
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Page 12
12_ Setting Up 3. Insert the upper hinges ( 9 ) into the holes at the top of the doors. W ith a wrench(10mm), insert and tighten the 3 hex head bolts ( 7 ) into the upper left and right door hinges. W ith a philips head screwdriver , insert and tighten the ground scr ew ( 8 ) into the upper left and right door hinges. 12 7 8 9 10 11 2. Place the ho[...]
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Page 13
Setting Up _13 01 SETTING UP 5. Position the T op T able ( 2 ) in place. W ith a philips head screwdriver , insert and tighten the 3 screws into the Hinge Cover . W ith the door opened, reinsert the Hinge Cover cap ( 1 ) and close the doors. When reattaching the hinge cover , make sur e that the wires ar e not pressed or damaged by the hinge cover [...]
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Page 14
14_ setting up ASSEMBLE THE FREEZER DRA WER Setting up your French Door Refrigerator 1. Pull out the rails fully on each side of the cabinet. 7 8 5. Hook the ends of the tilting pocket ( 7 ) onto the support guard and push down until they lock into place. 6. Insert the upper drawer . Slot Slot 2. Attach the freezer door fr ont onto the open slots o[...]
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Page 15
setting up _15 01 SETTING UP ADJUSTING THE DOORS Now that the doors are back on the Refrigerator , you want to make sure the Refrigerator is level so that you can make final adjustments. If the Refrigerator is not level, it will not be possible to get the doors perfectly even. When the Left door is lower than the Right door . Insert a flat-blade [...]
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Page 16
Setting up your French Door Refrigerator MAKING MINOR ADJUSTMENTS BETWEEN DOORS Remember a level Refrigerator is necessary for getting the doors perfectly even. If you need help, review the previous section on leveling the Refrigerator . When the left door is lower than the right door . When the left door is higher than the right door . Adjustment [...]
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Page 17
Setting Up _17 01 SETTING UP ADJUSTING THE FREEZER DRA WER LEVEL 1. Locate the height-adjuster ( 1 ) in the freezer drawer . Unscrew the four Phillips scr ews ( 2 ) slightly to loosen the door . 2. Loosen the controller scr ew( 3 ) with a Phillips screwdriver . 3. Find the best level to align the door slope. After adjustment, first tighten screw( [...]
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Page 18
Setting up your French Door Refrigerator CHECKING THE W A TER DISPENSER LINE A water dispenser is one of the helpful features on your new Samsung Refrigerator . T o help pr omote better health, the Samsung water filter removes unwanted particles fr om your water . However , it does not sterilize or destroy micr oorganisms. Y ou may need to purchas[...]
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Page 19
Setting Up _19 01 SETTING UP INST ALLING THE W A TER LINE Connecting the water line to the Refrigerator . There ar e several items that you need to purchase to complete this connection. Y ou may find these items sold as a kit at your local har dware store. 1/4” compression nut plastic tubing copper tubing ferrule Installing the water filter . 1[...]
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Page 20
20_ Setting Up Y ou should r emove the right side upper glass shelf before installing the water filter . Reverse Osmosis W ater Supply IMPORT ANT : The pressure of the water supply coming out of a r everse osmosis system going to the water inlet valve of the refrigerator needs to be between 35 and 120 psi (241 and 827 kPa). If a reverse osmosis wa[...]
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Page 21
Operating _21 02 OPERA TING Operating your SAMSUNG French Door Refrigerator USING THE CONTROL P ANEL 1 2 3 4 5 6 8 7 For better energy efficiency , press the EnergySaver button. If condensation occurs on the doors, turn the EnergySaver function off. ( 1 ) Energy Saver Button Press the Fr eezer/Hold3secforPowerFreeze button [...]
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Page 22
22_ Operating Operating your SAMSUNG French Door Refrigerator USING THE DIGIT AL DISPLA Y “Fr eezer T emp” indicates the current Fr eezer temperature. “Fridge T emp” indicates the curr ent Refrigerator temperature. When not in use the Display will tur n of f not in use, this is normal. Power Freeze This icon will light up when you activate [...]
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Page 23
Operating _23 02 OPERA TING Energy saver This icon will light up when you activate the “Energy Saver” function. The Energy Saver function is automatically set to “ON” when power is supplied to the Refrigerator . If condensation occurs on the doors, turn the Energy Saver function off. Lighting This icon will light up when you activate the ?[...]
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Page 24
24_ Operating Operating your SAMSUNG French Door Refrigerator USING THE COLD W A TER DISPENSER Press the Ice / W ater button to select the type of you want NoICE Select this if you want to turn ice maker off. Using the ice Dispenser Place a glass underneath the ice dispenser and push gently against the dispenser lever with your glass. Make sure [...]
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Page 25
Operating _25 02 OPERA TING W atercloudingphenomenon All water provided to r efrigerators flows through the cor e filter which is an alkaline water filter . In this process, the pr essure in the water that has flowed out of the filter gets incr eased, and oxygen and nitrogen become saturated. When this water flows out in the air , the p[...]
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Page 26
26_ Operating Operating your SAMSUNG French Door Refrigerator P AR TS AND FEA TURES Use this page to become more familiar with the parts and featur es of the Refrigerator . Door Closer W ater Filter Dairy Compartment Door Bins Cool Select Pantry TM Light V ertical Hinged Section V egetable & Fruit Drawers Slide-Shelf Tilting Pocket Light Auto P[...]
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Page 27
Operating _27 02 OPERA TING STORING FOOD IN THE REFRIGERA TOR Can be used to store small dairy items like butter or margarine, yogurt or cream cheese bricks ( 1 ) DAIR Y COMP ARTMENT Designed to handle large, bulky items such as gallons of milk or other large bottles and containers. ( 2 ) DOOR BINS Can be used for large party trays, deli items, piz[...]
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Page 28
28_ Operating The Cool Select Pantry™ is a full-width drawer with adjustable temperature contr ol. This pantry can be used for large party trays, deli items, pizza, beverages or miscellaneous items. There is a temperatur e control which can adjust the amount of cold air allowed into the pantry . The control is located on the right side of the pan[...]
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Page 29
Operating _29 02 OPERA TING REMOVING THE REFRIGERA TOR ACCESSORIES 2 1 2. T empered Glass shelves T o remove - T ilt up the front of the shelf in the dir ection shown ( 1 ) and lift it up vertically ( 2 ) . Pull the shelf out. T o relocate - T ilt the front of the shelf up and guide the shelf hooks into the slots at a desired height. Then lower the[...]
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Page 30
30_ Operating Operating your SAMSUNG French Door Refrigerator 4. Cool Select Pantry™ T o remove the pantry - Pull the pantry out to full extension. T ilt up the front side of pantry and pull straight out. T o relocate the pantry - Push the rails to the back of the Refrigerator . Place the drawer onto the rails and slide the pantry back until it i[...]
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Page 31
Operating _31 02 OPERA TING REMOVING THE FREEZER ACCESSORIES 1. Tilting Pocket T o remove - Pull the brackets ( 1 ) upward until you hear a clicking sound and remove the pocket T o replace - Hook the ends of the pocket into both brackets ( 1 ) and push down until it locks into place. 1 2. Auto Pull out Drawer T o remove - Pull the drawer out to ful[...]
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Page 32
32_ Operating CLEANING THE REFRIGERA TOR Caring for your Samsung French Door Refrigerator pr olongs the life of your appliance and helps keep the refrigerator fr ee of odor and germs. Cleaning the Interior Clean the inside walls and accessories with a mild deter gent and then wipe dry with a soft cloth. Y ou can remove the drawers and shelves for a[...]
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Page 33
Operating _33 02 OPERA TING Cleaning the Rubber door seals If the rubber door seals are dirty , the doors may not close pr operly , and the refrigerator will not operate efficiently . Keep the door seals fr ee of dust or stain by cleaning the doors with a mild deter gent and damp cloth. Wipe dry with a clean, soft cloth. Do not clean the refrigera[...]
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Page 34
34_ Operating 4. Once you have completed this process, pr ess and hold the Alram button for 3 seconds to reset the filter schedule. Ordering Replacement W ater Filter For replacement water filter you can visit your local service center or contact the Samsung Parts distributor . Be sure the r eplacement water filter has the SAMSUNG logo on the bo[...]
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Page 35
Operating _35 02 OPERA TING W A TER FIL TER CHART PerformanceDataSheetForSamsungModelDA97-06317A UsingReplacementCartridgeDA29-00003G This system has been tested according to NSF/ANSI Standar ds 42 and 53 for the reduction of the substances listed below . The concentration of the indicated substances in water entering the[...]
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Page 36
36_ Operating Operating your SAMSUNG French Door Refrigerator W A TER FIL TER CERTIFICA TION[...]
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Page 37
Operating _37 02 OPERA TING FOOD STORAGE TIPS Foods Refrigerator Freezer Storage Tips DAIRY PRODUCTS Butter 2-3 Weeks 6-9 Months Wrap or cover tightly . Milk 1-2 Weeks Not recommended Check date code. Most milk and similar products ar e sold in date-coded cartons that indicate a product’ s peak freshness. Re-seal with cap or wrap tightly . Do not[...]
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Page 38
38_ Operating Operating your SAMSUNG French Door Refrigerator FOOD STORAGE TIPS Foods Refrigerator Freezer Storage Tips FISH AND SHELLFISH Fish Fatty Fish (mackerel, trout,salmon) 1-2 Days 2-3 Months Keep in original wrapper and store in coldest part of refrigerator . Package in vapor -proof and moisture pr oof wrap for freezer . Freeze at 0°F . T[...]
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Page 39
T roubleshooting _39 PROBLEM SOLUTION The Refrigerator does not work at all or it does not chill sufficiently . • Check that the power plug is properly connected. • Is the temperature contr ol on the display panel set to the correct temperatur e? T ry setting it to a lower temperature. • Is the Refrigerator in direct sunlight or located near[...]
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Page 40
W arranty SAMSUNG REFRIGERA TOR LIMITED WARRANTY TO ORIGINAL PURCHASER This Samsung brand product, as supplied and distributed by Samsung Electr onics America, Inc. (Samsung) and delivered new , in the original carton to the original consumer purchaser , is warranted by Samsung against manufacturing defects in materials and workmanship for a limite[...]
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Page 41
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A P ARTICULAR PURPOSE, SHALL APPL Y AFTER THE EXPRESS WARRANTY PERIODS ST A TED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY [...]
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Page 42
QUESTIONS OR COMMENTS? COUNTR Y CALL ORVISITUSONLINEA T WRITE U.S 800-SAMSUNG (800-726-7864) www .samsung.com Samsung Electr onics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 CANADA 800-SAMSUNG (800-726-7864) www .samsung.com/ca Samsung Electronics Canada Inc. Customer Service, 55 Standish Court Mississauga, Ont[...]