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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung RFG299AA, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung RFG299AA one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung RFG299AA. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung RFG299AA should contain:
- informations concerning technical data of Samsung RFG299AA
- name of the manufacturer and a year of construction of the Samsung RFG299AA item
- rules of operation, control and maintenance of the Samsung RFG299AA item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung RFG299AA alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung RFG299AA, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung RFG299AA.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung RFG299AA item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Refrigerator user manual imagine the possibilities Thank you for purchasing this Samsung pr oduct. T o receive mor e complete service, please register your pr oduct at www .samsung.com/global/r egister RFG299AA English[...]
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Features of your new Refrigerator KEY FEA TURES OF YOUR NEW REFRIGERA TOR Y our Samsung Fr ench Door Refrigerator comes equipped with various innovative storage and energy-efficient features. • T win Cooling System The Refrigerator and Freezer have separate evaporators. Due to this independent cooling system, the Freezer and Refrigerator cool[...]
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Safety Information SAFETY INFORMA TION Befor e using your new Samsung French Door Refrigerator , please read this manual thor oughly to ensur e that you know how to safely and efficiently operate the features and functions that your new appliance of fers. Because the following instruction covers various models, the characteristics of your Refriger[...]
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Do not put undue stress on the power cor d or place heavy articles on it. • Placing heavy articles on the power cord may cr eate the risk of explosion or fire. Do not insert the power plug with wet hands. • It may cause electric shock. Do not put a container filled with water on the Refrigerator . • If it spill[...]
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CAUTION SIGNS Use good judgment when filling the Refrigerator with food and drinks. • In an overfull Refrigerator , heavy , fragile, bulky or br eakable items may fall out and cause personal injury and/or damage to surrounding objects. Do not put bottles or glass containers in the Freezer drawer . • When the contents freeze and then expa[...]
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Neverputngersorotherobjectsintothewaterdispenserholeoricechute. • It may cause personal injury and/or material damage. IftheRefrigeratorwillnotbeusedforalongperiodoftime(forexample,over severalmonths),unplugthepowerfromthewall. • Over [...]
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Contents SETTINGUPYOUR FRENCHDOORREFRIGERA TOR 08 OPERA TINGYOURSAMSUNG FRENCHDOORREFRIGERA [...]
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Setting up your French Door Refrigerator GETTING READY TO INST ALL THE REFRIGERA TOR Congratulations on your purchase of the Samsung Fr ench Door Refrigerator . We hope you enjoy the state-of-art features and efficiencies that this new appliance of fers. SelectingthebestlocationfortheRefrigerator • A location with easy access t[...]
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Setting Up _9 01 SETTING UP Disassemble the Refrigerator doors 1. W ith the door opened, remove the Hinge Cover cap ( 1 )with a Flat head screwdriver , and close the door . Remove the 3 screws holding down the Hinge Cover and remove the Hinge Cover ( 2 ). 2 1 REMOVING THE REFRIGERA TOR DOORS If the Refrigerator is too large to pass through yo[...]
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Setting up your French Door Refrigerator 10_ Setting Up 12 10 11 4. Lift the door straight up to remove. 5. W ith a Philips head screwdriver , remove the two screws ( 10 ) attached to the lower left and right door hinges. W ith an wrench(10mm), r emove the two hex head bolts ( 11 ) attached to the lower left and right door hinges. Remove the lower [...]
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Setting Up _11 01 SETTING UP 4. Remove four 10mm hex-head bolts from both sides. 5. Lift the freezer door up fr om the rails. 2. Remove the tilting pocket( 1 ) by pulling on both brackets( 2 ) upward at the same time. 3. T ake out the lower basket( 3 ) by lifting the basket up from rail system. 1. Push the upper drawer in completely . DISASSEMBLE T[...]
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12_ Setting Up 3. Insert the upper hinges ( 9 ) into the holes at the top of the doors. W ith a wrench(10mm), insert and tighten the 3 hex head bolts ( 7 ) into the upper left and right door hinges. W ith a philips head screwdriver , insert and tighten the ground scr ew ( 8 ) into the upper left and right door hinges. 12 7 8 9 10 11 2. Place the ho[...]
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Page 13
Setting Up _13 01 SETTING UP 3 4 5. Position the T op T able ( 2 ) in place. W ith a philips head screwdriver , insert and tighten the 3 screws into the Hinge Cover . W ith the door opened, reinsert the Hinge Cover cap ( 1 ) and close the doors. When reattaching the hinge cover , make sur e that the wires ar e not pressed or damaged by the hinge co[...]
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14_ setting up ASSEMBLE THE FREEZER DRA WER 2. Attach the freezer door fr ont onto the open slots on the sides. 3. T ighten four 10mm hex-head screws completely . 4. W ith the drawer pulled out fully , insert the lower basket ( 6 ) into the rail system. 5. Hook the ends of the tilting pocket ( 7 ) into both brackets ( 8 ), and push down until they [...]
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setting up _15 01 SETTING UP ADJUSTING THE DOORS Now that the doors are back on the Refrigerator , you want to make sure the Refrigerator is level so that you can make final adjustments. If the Refrigerator is not level, it will not be possible to get the doors perfectly even. When the Left door is lower than the Right door . Insert a flat-blade [...]
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Setting up your French Door Refrigerator MAKING MINOR ADJUSTMENTS BETWEEN DOORS Remember a level Refrigerator is necessary for getting the doors perfectly even. If you need help, review the previous section on leveling the Refrigerator . When the left door is lower than the right door . When the left door is higher than the right door . Adjustment [...]
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Page 17
Setting Up _17 01 SETTING UP ADJUSTING THE FREEZER DRA WER LEVEL 1. Locate the height-adjuster ( 1 ) in the freezer drawer . Unscrew the four Phillips scr ews ( 2 ) slightly to loosen the door . 2. Loosen the controller scr ew( 3 ) with a Phillips screwdriver . 3. Find the best level to align the door slope. After adjustment, first tighten screw ([...]
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Page 18
Setting up your French Door Refrigerator CHECKING THE W A TER DISPENSER LINE A water dispenser is one of the helpful features on your new Samsung Refrigerator . T o help pr omote better health, the Samsung water filter removes unwanted particles fr om your water . However , it does not sterilize or destroy micr oorganisms. Y ou may need to purchas[...]
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Page 19
Setting Up _19 01 SETTING UP 1. Slip the compression nut through the supplied plastic tubing . 2. T ighten the compression nut onto the 1/4” compression fitting. - If you are using copper tubing, slip the compr ession nut (not included) and ferrule (not included) on copper tubing (not included) as shown. - If you are using plastic tubing , inser[...]
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20_ Setting Up 4. Remove the filter cap and insert the filter into the filter housing. 5. Slowly turn the water filter 90º clockwise to align with the printing mark on the cover , locking the filter in position. Make sure to align the water filter label mark with center of cover filter printing as illustrated. Remember , do not over - tight[...]
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Operating _21 02 OPERA TING Operating your SAMSUNG French Door Refrigerator DIGIT AL P ANEL This refrigerator comes with an LCD touch scr een which enables you to easily make many settings as well as view Photo images uploaded from a memory car d. Graphic User Interface (GUI) is an easy access interface for users. T ouch Screen allows access to all[...]
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22_ Operating Operating your SAMSUNG French Door Refrigerator Plug in. When the refrigerator is plugged in or the r eset button is pressed, the “Curr ent Date/Time” screen will be on. 3. When the [OK] button is pressed, the “Home” screen will be displayed, showing the set time. How to set the time. 1. Choose the desired date and time by pre[...]
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Operating _23 02 OPERA TING 2. T o stop the Slide show , press the [Exit] button, and then the “Home” scr een will be displayed. ▶ Based on the photo size, there may be black bars on the top or sides of the photo. ▶ It is optimized for 16:9 wide screen. Images may be stretched or r eversed. If an image is reversed,download it to your PC. Th[...]
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24_ Operating Operating your SAMSUNG French Door Refrigerator Home. When the “Home” button is pressed, the panel shows the “Home” view . “Home” shows the Calendar , fr eezer/fridge temp, water filter status and other general functions. ① Calendar : It shows the date and indicates holidays. ② T emp. Contr ol : Y ou can set the freez[...]
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Operating _25 02 OPERA TING ▶ When pressing the [Ice Of f/Hold 3 sec for Child Lock] button for more than 3 seconds, the Lock function will be activated. 2. “Ice Off” message pops up on the display and ice pr oduction stops. ▶ T o re-start ice production, pr ess the [Ice Off/Hold 3 sec for Child Lock] button again. Dispenser selection. How [...]
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26_ Operating When the Child Lock function is activated by pressing the [Ice Of f/Hold 3 sec for Child Lock] button for more than 3 seconds, all the buttons and the touch screen will not work. T o unlock the Child Lock function, press the [Ice Off/Hold 3 sec for Child Lock] button again for mor e than 3 seconds. Operating your SAMSUNG French Door R[...]
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Operating _27 02 OPERA TING Cooling of f. Cooling Off stops cooling in both the fr eezer and refrigerator compartments but does not shut of f electrical power to the refrigerator . How to use the cooling off. 1. Press and hold the [Slide Show] button and [Lighting] button simultaneously for 3 seconds. 2. “Cooling OFF Setup Complete” message pop[...]
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28_ Operating Operating your SAMSUNG French Door Refrigerator Door Open Alarm. When the door is open for more than 3 minutes, it triggers the Door Open alarm sound. ▶ The alarm stops right after the door is closed. 3. Confirm the holiday and tap on the [OK] button. Calendar . The Calendar shows the date and indicates holidays. ▶ T oday is high[...]
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Operating _29 02 OPERA TING T emp. Contr ol. 1. Choose the [T emp. Control] button. T o change the Freezer/Fridge temperatures, r efer to the following (make sure that it is not locked.) How to change the freezer and fridge temperatur e. Fridge Freezer If you choose the [Default] button, the default freezer (-2°F) and fridge (38°F) temperatur es [...]
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30_ Operating Operating your SAMSUNG French Door Refrigerator How to set Power Freeze and Power Cool. 1. Choose the [T emp. Control] button. Power Cool Power Freeze 2. Choose the [Power Freeze] button. 2. Choose the [Power Cool] button. ▶ This feature enables you to get ice faster . 3. Choose the [OK] button to save. 3. Choose the [OK] button to [...]
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Page 31
Operating _31 02 OPERA TING ▶ When “Power Freeze” or “Power Cool” is selected, the temperatur e setting buttons are deactivated. If you use this function, energy consumption will increase. W ater Filter . It shows the current status of the W ater Filter and how to r eplace it. ▶ Choose this when the W ater Filter Status is “Order” o[...]
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32_ Operating Operating your SAMSUNG French Door Refrigerator 4. When the replacement is done, select the [OK] button. 5. Filter Replacement is done. Ordering a Replacement W ater Filter For a replacement water filter , you can visit your local home improvement center or contact the Samsung Parts distributor . Be sur e the replacement water filte[...]
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Operating _33 02 OPERA TING ● The Memory slot is only for SD/SDHC/MMC/HS MMC type memory cards. ● It reads only JPEG images. ● Up to a 10 mega pixel JPEG images(3872*2592, 24bit) can be saved. (When images are larger than 10 mega pixel or their definitions ar e changed, they cannot be displayed on the screen.) ● If there ar e many photos s[...]
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Page 34
34_ Operating Operating your SAMSUNG French Door Refrigerator 7. When it says “Please Remove Memory Card.”, take out the Memory Car d from the slot. 6. When all the images are transferr ed, select the [Finish] button and when there ar e more images to save, select the [Continue] button. ▶ When the [Continue] button is selected, it returns to [...]
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Page 35
Operating _35 02 OPERA TING ▶ Multiple photos can be selected. ▶ Depending on the photo size (W idth*Height), there could be blank bars on the top and sides of the image. ▶ When only the 13 pre-loaded photos ar e in the Photo album, these photos are set for Slide Show automatically . ▶ The screen is optimized for 16:9 wide (horizontal side)[...]
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36_ Operating Operating your SAMSUNG French Door Refrigerator Nutrition Facts. Nutrition facts about various foods is displayed. How to use the nutrition facts. 1. Choose the [Nutrition Facts] button. 2. Choose the desired food. ▶ It shows 4 ingredients in alphabetical or der . T o find others, scroll up and down by pressing the “ , “ button[...]
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Page 37
Operating _37 02 OPERA TING Settings. Y ou can customize the following in the Settings mode. Ener gy Saver , Brightness, Screen Saver , V olume Control, T ouch Screen Correction, Date/Time. How to set the Energy Saver off. If condensation occurs on the doors, turn the Energy Saver function of f. ▶ The default Energy Saver setting is On. 1.Choose [...]
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38_ Operating Operating your SAMSUNG French Door Refrigerator 3. After “Energy Saver Deactivated” window is displayed, the Energy Saver function is turned Off and the screen shows [Energy Saver Of f]. Energy Saver Button shows the current set condition. How to set the screen brightness. 1. Choose the [Brightness] button. 2. Control the scr een [...]
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Page 39
Operating _39 02 OPERA TING How to set the screen saver . When not using the panel for awhile, the Photo Album’ s Slide Show feature can be set as a Scr een Saver . 1. Choose the [Screen Saver] button. ▶ After 60 seconds, the Scr een Saver runs for the time you set, then the LCD panel tur ns off. ▶ If the Scr een saver running time is set to [...]
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Page 40
40_ Operating Operating your SAMSUNG French Door Refrigerator How to set the volume control. Y ou can control the volume of the alert sounds. 1. Choose the [V olume Contr ol] button. 2. Control the alert sound volume using the [Low], [High] buttons. An alert sound is heard when a button is pressed or a message window or menu list appears. 3. T o ap[...]
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Page 41
Operating _41 02 OPERA TING 3. T o apply your new settings, press [OK] button. How to change the Current Date/Ttime. 1. Choose the [Current Date/Time] button. 2. Choose the desired date and time.[...]
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Page 42
42_ Operating Operating your SAMSUNG French Door Refrigerator wherever it appears P AR TS AND FEA TURES Use this page to become more familiar with the parts and featur es of the Refrigerator . Door Closer W ater Filter Dairy Compartment Door Bins Egg Container Cool Select Pantry TM Light V ertical Hinged Section V egetable & Fruit Drawers Slide[...]
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Operating _43 02 OPERA TING STORING FOOD IN THE REFRIGERA TOR Can be used to store small dairy items like butter or margarine, yogurt or cream cheese bricks ( 1 ) DAIRY COMP ARTMENT Designed to handle large, bulky items such as gallons of milk or other large bottles and containers. ( 2 ) DOOR BINS Can be used for large party trays, deli items, pizz[...]
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44_ Operating The Cool Select Pantry™ is a full-width drawer with adjustable temperature contr ol. This pantry can be used for large party trays, deli items, pizza, beverages or miscellaneous items. There is a temperatur e control which can adjust the amount of cold air allowed into the pantry . The control is located on the right side of the pan[...]
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Page 45
Operating _45 02 OPERA TING REMOVING THE REFRIGERA TOR ACCESSORIES 2 1 2. T empered Glass shelves T o remove - T ilt up the front of the shelf in the dir ection shown ( 1 ) and lift it up vertically ( 2 ) . Pull the shelf out. T o relocate - T ilt the front of the shelf up and guide the shelf hooks into the slots at a desired height. Then lower the[...]
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46_ Operating Operating your SAMSUNG French Door Refrigerator 4. Cool Select Pantry™ T o remove the pantry - Pull the pantry out to full extension. T ilt up the front side of pantry and pull straight out. T o relocate the pantry - Push the rails to the back of the Refrigerator . Place the drawer onto the rails and slide the pantry back until it i[...]
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Page 47
Operating _47 02 OPERA TING 1 REMOVING THE FREEZER ACCESSORIES 1. Tilting Pocket T o remove - Pull the brackets ( 1 ) upward until you hear a clicking sound and remove the pocket T o replace - Hook the ends of the pocket into both brackets ( 1 ) and push down until it locks into place. 3. Freezer Drawer Bin T o remove the drawer - Pull the drawer o[...]
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Page 48
48_ Operating Cleaning the Interior Clean the inside walls and accessories with a mild detergent and then wipe dry with a soft cloth. Y ou can r emove the drawers and shelves for a more thor ough cleaning. Just make sure to dry the drawers and shelves before putting them back into place. Cleaning the Exterior W ipe the digital panel and display pan[...]
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Page 49
Operating _49 CHANGING THE INTERIOR LIGHTS 02 OPERA TING Changing the Interior Light in the Refrigerator 1. Unplug the power cord fr om the outlet. 2. Pull the shield down while pushing it backwards to r emove it. 3. T urn the bulb counterclockwise. 4. Assembly is the reverse or der of disassembly . CAUTION Before changing any of interior lights, u[...]
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Page 50
50_ T roubleshooting PROBLEM SOLUTION The Refrigerator does not work at all or it does not chill sufficiently . • Check that the power plug is properly connected. • Is the temperature contr ol on the display panel set to the correct temperatur e? T ry setting it to a lower temperature. • Is the Refrigerator in direct sunlight or located near[...]
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Page 51
T roubleshooting _51 PROBLEM SOLUTION When the Display function do not work. Check to see if the child lock function is set. If so, set it off. If the child lock function is not set, push the Reset groove with sharp tool and make it initialize. (User’ s information is not r emoved.) There is nothing on the “Portable Memory Device” scr een eve[...]
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Page 52
W arranty SAMSUNG REFRIGERA TOR (28.5 CUBIC FEET AND LARGER CAP ACITY) LIMITED WARRANTY TO ORIGINAL PURCHASER This Samsung brand product, as supplied and distributed by Samsung Electr onics America, Inc. (Samsung) and delivered new , in the original carton to the original consumer purchaser , is warranted by Samsung against manufacturing defects in[...]
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Page 53
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A P ARTICULAR PURPOSE, SHALL APPL Y AFTER THE EXPRESS WARRANTY PERIODS ST A TED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY [...]
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54_ memo MEMO MEMO[...]
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memo _55 MEMO[...]
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QUESTIONS OR COMMENTS? COUNTR Y CALL ORVISITUSONLINEA T WRITE U.S 800-SAMSUNG (800-726-7864) www .samsung.com Samsung Electr onics America, Inc. 400 V alley Road Suite 201 Mt. Arlington, NJ 07956 CANADA 800-SAMSUNG (800-726-7864) www .samsung.com/ca Samsung Electronics Canada Inc. Customer Service, 55 Standish Court Mississauga[...]