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Samsung S24C770T manual

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Table of contents for the manual

  • Page 1

    T ouchscr een monitor User Manual The color and the appearance may diff er depending on the product, and the specifications are subject to change without prior notice to improv e the per formance. S24C770 BN46-00341A-03[...]

  • Page 2

    2 T able of con tents Before U sing the Pr oduc t Cop yright 4 Securing the Installation Space 5 Precautions f or storage 5 Safety Precautions 5 Symbols 5 Cleaning 6 Electricity and S afety 6 Installation 7 Operation 9 Correct posture to use the pr oduc t 12 Tilting the pr oduc t 12 Pr eparations Checking the Conten ts 13 Removing the P ack aging 1[...]

  • Page 3

    3 T able of con tents In A V mode 36 Configuring the HDMI black lev el 37 Enabling/disabling the off timer 37 Enabling PC or A V mode 38 Adjusting the v olume 38 T roubleshooting Guide Requirements Before C ontacting Samsung Customer Service C enter 39 T esting the Product 39 Checking the Resolution and Frequency 39 Check the followings . 40 Q &[...]

  • Page 4

    4 C opyright The contents of this manual are subject to change without notice to impr ove quality. ⓒ 2013 Samsung Electronics Samsung Electronics owns the copyright for this manual . Use or reproduction of this manual in parts or entirety without the authorization of Samsung Elec tronics is prohibit ed. Microsoft, W indows are register ed tradema[...]

  • Page 5

    5 Securing the Installation Space Ensure some space around the pr oduct for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown belo w or greater when installing the product. ― The exterior may differ depending on the product. 10 cm 10 cm 10 cm 10 cm 10 cm Pr ecautions for[...]

  • Page 6

    6 Cleaning ― Exercise car e when cleaning as the panel and exterior of advanced LCDs are easily scrat ched. ― T ak e the following steps when cleaning . ― The following images ar e for ref erence only . Real-life situations may differ fr om what is shown in the images. 1 Po wer off the product and computer . 2 Disconnect the power cord from t[...]

  • Page 7

    7 Do not bend or pull the power cord with f orce. Be careful not to lea ve the power cord under a hea vy objec t. • Damage to the cord may r esult in a fire or electric shock . Do not place the power cord or pr oduct near heat sources. • A fire or electric shock may result. ! Clean any dust around the pins of the pow er plug or the power socket[...]

  • Page 8

    8 ! Keep the plastic pack aging out of the reach of children. • Children may suff ocate. Do not install the product on an unstable or vibrating sur face (insecure shelf , sloped sur face, etc .) • The product may fall and become damaged and/or cause an injury. • Using the product in an area with excess vibration ma y damage the product or cau[...]

  • Page 9

    9 Operation W arning There is a high voltage inside the pr oduct. Never disassemble, repair or modify the product yourself . • A fire or electric shock may result. • Contact Samsung Customer Service Center for repairs. ! Before mo ving the product, turn off the power switch and disconnect the power cable and all other connected cables. • Dama[...]

  • Page 10

    10 ! Do not use or keep combustible spray or an inflammable substance near the product. • An explosion or fire may r esult. Ensure the vents ar e not blocked by tablecloths or cur tains. • An increased internal temperature ma y cause a fire. 1 00 Do not inser t metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (pap[...]

  • Page 11

    11 ! Rest your eyes for mor e than 5 minutes for every 1 hour of product use. • Eye fatigue will be relieved . Do not touch the screen when the product has been turned on for an extended period of time as it will become hot. ! Store small accessories out of the reach of childr en. ! Exercise caution when adjusting the pr oduct angle or stand heig[...]

  • Page 12

    12 C orrect posture to use the pr oduc t Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the scr een, and look slightly downward at the screen. Keep your eyes directly in front of the scr een. • Adjust the angle so light does not reflect on the screen. • Keep y[...]

  • Page 13

    13 P repar ations Chapter 02 Checking the Cont ents Removing the P ackaging ― The following images ar e for ref erence only . Real-life situations may differ fr om what is shown in the images. 1 Open the packaging box. Be careful not to damage the product when you open the packaging with a sharp instrument. 2 Remove the styrofoam fr om the produc[...]

  • Page 14

    14 - Contact the vendor where you purchased the product if any components are missing. - The appearance of the components and items sold separately may diff er from the image shown. - Components may vary depending on the country. Componen ts Quick setup guide W arrant y card (Not available in some locations) User manual P ower cord ( P. 33 ) DC pow[...]

  • Page 15

    15 P ar ts F ront Butt ons A Key guide ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to impr ove quality. ― Pr ess one of the four buttons, other than the pow er button, found at the bottom right front of the pr oduct. The key guide will appear . Icons Description Display the O[...]

  • Page 16

    16 Reverse Side HDMI IN 2 HDMI IN 1 DC 1 4V USB (PC) ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to impr ove quality. Po r t Description DC 1 4V Connect to a DC power adapter . HDMI IN 1 HDMI IN 2 Connect to a source device using an HDMI or HDMI-DVI cable. USB (PC) T o use the [...]

  • Page 17

    17 Adjusting the P roduct Tilt The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to impr ove quality . 3° ~ 5° 53° ~ 57° • Y ou can adjust the product tilt. • Grasp the top center of the product with your hand , then push or pull the product to tilt.[...]

  • Page 18

    18 Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places . ― The locking device shape and lock ing method depend on the manufacturer . Refer to the user guide provided with y our anti-theft lock ing device for details. T o lock an anti-theft lock ing device: 1 F ix the cable of your anti-theft lock in[...]

  • Page 19

    19 U sing Magic T une T ouch Chapter 03 About MagicT une T ouch MagicT une T ouch is designed to control monitors. The program allows you to conv eniently control a monitor to adjust the screen brightness or color from a comput er , without the need to use buttons on the monitor . If the screen is controlled using MagicT une T ouch when multiple mo[...]

  • Page 20

    20 Installing/Uninstalling Magic T une T ouch ( W indow s) Installation 1 Run the MagicT une T ouch installer program in the install CD. ― If a soft ware install popup does not appear on the main screen, go to CD -ROM AutoPla y Manual MagicT uneT ouch and run the MagicT une T ouch executable file. 2 Select an install language. Next, install the p[...]

  • Page 21

    21 U sing a touchscr een monitor Control a PC by tapping the scr een instead of using an input device such as a keyboard or mouse. Chapter 04 T ouchscr een monitor Control a PC by tapping the scr een instead of using an input device such as a keyboard or mouse. The touch screen functions by detecting a minute electric current that runs through your[...]

  • Page 22

    22 C onnec ting the touchscreen monit or C onnec ting to a PC 1 Connect a PC to the product using an HDMI or HDMI-DVI cable. HDMI IN 1 , HDMI IN 2 HDMI IN 1 , HDMI IN 2 or 2 Connect the DC power adapter to the pr oduct and power outlet. 3 After the power supply is connected, the pr oduct automatically detects and switches to the connected input sou[...]

  • Page 23

    23 C onguring the touchscreen monit or settings T o properly use the touch function of the product in Windo ws, go to T ablet PC Settings and calibrate the product. ― F irst connect the touchscreen monitor before configuring the f ollowing settings. Ac cessing the calibra tion menu Go to T ablet PC Settings using the appropriate method accordi[...]

  • Page 24

    24 Ac cessing the calibration menu fr om MagicT une T ouch ― The following method is applicable f or Windows 8. The same method applies to both Windows 7 and Windows 8. 1 Run MagicT une T ouch . 2 Select T ouch Calibration from the Options tab. Select Start . 3 The following page appears . (Calibrate the product by r eferring to "Calibration[...]

  • Page 25

    25 Calibr ation ― Instructions below are for Windows 8. The same method applies to both Windows 7 and Windows 8. ― After changing the screen siz e or PC/A V mode using the OSD menu, the monitor may need to be calibrated again. ― In the occurrence of an error during calibration, go to T ablet PC S ettings the Display tab. T ap Reset , and cali[...]

  • Page 26

    26 3 Select the product from Display under Display options . Next, select Calibrate . 4 Perform calibration following the onscr een instructions displayed as shown in the image. To provide calibration samples, tap the crosshair each time that it appears on the screen. Right-click anywhere on the screen to return to the last calibration point. Press[...]

  • Page 27

    27 C onguring the touchscreen monit or settings from a Mac T o use the touch function of the product from a Mac computer , make sure to install the corresponding program as instructed below . ― The program can be f ound in the provided CD . F or information about the latest program or technical support, go to the Samsung Electronics website (w[...]

  • Page 28

    28 C ontrolling the scr een Basic touch functions The control method is the same as when using a mouse Ta p T o selec t a function or menu item, tap the selection lightly on the screen. This is similar to clicking with a mouse. Dra g T o move when viewing a webpage, map or gallery, drag in the desired dir ection. This is similar to dragging with a [...]

  • Page 29

    29 Flick T o move to the previous or next page when viewing a webpage or galler y , flick with your finger as shown in the image. Zoom in/out T o zoom in or out when viewing a webpage, map or gallery, pinch with your fingers as shown in the image. Notes • T o increase the touch input accuracy, enlarge the f ont or icons. • A mouse can be useful[...]

  • Page 30

    30 C onnec ting and Using a Sour ce De vice Chapter 05 Befor e Connecting Check the following bef ore you connect this product with other devices. HDMI IN 2 HDMI IN 1 DC 1 4V USB (PC) Pr e - connec tion Checkpoints ― Before connecting a source device , read the user manual provided with it. The number and locations of ports on source devices may [...]

  • Page 31

    31 C onnec tion Using an HDMI C able There are sev eral methods available to connect a source device to the product. Select the appropriate method according to the envir onment where you are using the product. ― Connecting par ts may differ in diff erent products. C onnec ting to a PC HDMI IN 1 , HDMI IN 2 C onnec ting to a Video Devic e HDMI IN [...]

  • Page 32

    32 C onnec tion Using an HDMI-DVI C able There are sev eral methods available to connect a source device to the product. Select the appropriate method according to the envir onment where you are using the product. ― Connecting par ts may differ in diff erent products. ― If the HDMI-DVI cable does not suppor t both video and audio, an audio outp[...]

  • Page 33

    33 C onnec ting to an A udio Sy stem C onnec ting the P ow er Connect the power cable to the DC power adapt er . Next, connec t the adapter to the product. DC 1 4V[...]

  • Page 34

    34 Changing the Resolution ― Adjust the resolution and r efresh rate in Control P anel on your PC to obtain optimum picture quality . ― The picture quality of TFT -L CDs may degrade if the optimum resolution is not selected. Changing the Resolution on Windo ws 7 Go to Contr ol Panel Display Screen Resolution , and change the resolution. Changin[...]

  • Page 35

    35 OSD menu The OSD menu is not available while MagicT une T ouch is running. Chapter 06 Exiting from the menu Exit fr om the OSD menu as follows. ― Pr ess one of the four buttons, other than the pow er button, found at the bottom right front of the pr oduct. The key guide will appear . 1 T ap the button from the key guide. 2 Go to using the butt[...]

  • Page 36

    36 Changing the scr een size ― After changing the screen siz e, the monitor may need to be calibrated again. ― T o calibrate the monitor again, refer to "C alibration" on page 25 . In PC mode In A V mode Change the screen size as f ollows. Displayed options can vary bet ween PC mode and A V mode. See page 38 for details on how to enab[...]

  • Page 37

    37 C onguring the HDMI black level - This menu is available only when a source device is connected via HDMI. - This menu may not be compatible with some source devices. If a DVD player or set-top box is connected to the product via an HDMI cable, the contrast and color ma y degrade and the screen may darken. If this is the case, improve the pict[...]

  • Page 38

    38 Enabling PC or A V mode - After changing the PC/A V mode, the monitor may need t o be calibrated again. - T o calibrate the monitor again, refer to "Calibration" on page 25 . Enable PC or A V mode according to the sour ce device connected to the product. ― Pr ess one of the four buttons, other than the pow er button, found at the bot[...]

  • Page 39

    39 T r oubleshooting Guide Chapter 07 Requirements Bef ore C ontacting S amsung C ustomer Ser vice C enter Before calling Samsung Cust omer Ser vice Center , test your product as f ollows. If the problem persists, contact Samsung Customer Service Center . T esting the Pr oduc t Check if your product is operating normally by using the product test f[...]

  • Page 40

    40 Check the follo wings. Installation issue (PC mode) The screen keeps swit ching on and o. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are f ound on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC. The blank spaces found on the scr een h[...]

  • Page 41

    41 Screen issue The screen is not clear . The screen is blurry . Check the cable connection to the product. Remove any accessories (video extension cable, etc) and try again. Set the resolution and frequency to the recommended level . The screen appears unstable and shaky . Check that the resolution and frequency of the PC and graphics card ar e se[...]

  • Page 42

    42 T ouch func tion issues The touch function does not work. Make sure not to use an object other than your finger when tapping the screen. Make sure the screen or your finger is not wet. Make sure you are not wearing a glove and y our finger is not dir ty. The touch point does not mat ch. If a touch point is inaccurate, perform the touch calibrati[...]

  • Page 43

    43 Q & A Question Answer What is the minimum touch ar ea? Ensure the touch ar ea is at least 8mm in diameter when tapping with your finger . How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to C ontrol Panel Appearance and P ersonalization Display Adjust resolution Advanced Settings Monitor and adjust t[...]

  • Page 44

    44 1 Size 2 Display area H V 3 Dimensions ( W x H x D) W D H General Model Name S24C770 Panel Siz e 24 Class (24 inches / 60.96 cm) Display area 531.36 mm (H) x 298.89 mm ( V ) / 20.9 inches (H) x 11.8 inches ( V ) Pix el Pitch 276.75(per one triad) mm (H) x 276.75 mm ( V ) / 10.9 inches(per one triad) (H) x 10.9 inches ( V ) Dimensions ( W x H x D[...]

  • Page 45

    45 Model Name S24C770 Synchronization Horiz ontal Frequency 30 ~ 81 kHz V er tical Fr equency 56 ~ 75 Hz Resolution Optimum resolution 1920 x 1080 @ 60 Hz Maximum resolution 1920 x 1080 @ 60 Hz Maximum Pixel C lock 148.5 MHz Po wer Supply This product uses 100 to 240V . R efer to the label at the back of the pr oduct as the standard voltage can var[...]

  • Page 46

    46 P owerSa ver The power-sa ving function of this product reduces power consumption by switching off the screen and changing the color of the po wer LED if the product is not used for a specified period of time. The power is not turned off in power-saving mode. T o switch the screen back on, pr ess any key on the k eyboard or move the mouse . Powe[...]

  • Page 47

    47 Pr eset T iming M odes - This product can be set to only one resolution for each scr een size to obtain the optimum picture quality due to the nature of the panel. Using a r esolution other than the specified resolution may degrade the picture quality. T o avoid this, it is recommended that you select the optimum resolution specified for your pr[...]

  • Page 48

    48 Resolution Horizontal F requency (kHz) V ertical Frequency (Hz) Pix el Clock (MHz) Sync P olarity (H/V ) VESA, 1280 x 720 45.000 60.000 74.250 +/+ VESA, 1280 x 800 49.702 59.810 83.500 -/+ VESA, 1280 x 1024 63.981 60.020 108.000 +/+ VESA, 1280 x 1024 79.976 75.025 135.000 +/+ VESA, 1440 x 900 55.935 59.887 106.500 -/+ VESA, 1600 x 900 60.000 60.[...]

  • Page 49

    49 Appendix Chapter 09 C ontac t SAMSUNG WORLD WIDE ― If you have any questions or comments relating t o Samsung products, please contact the SAMSUNG customer care center . NORTH AMERICA U.S.A 1-800-SAMSUNG (726-7864) http://www.samsung .com CANADA 1-800-SAMSUNG (726-7864) http://www.samsung .com/ca (English) http://www.samsung .com/ca_fr (Fr enc[...]

  • Page 50

    50 LA TIN AMERICA COST A RICA 0-800-507-7267 http://www.samsung .com/latin (Spanish) http://www.samsung .com/latin_en (English) DOMINICA 1-800-751-2676 http://www.samsung .com/latin (Spanish) http://www.samsung .com/latin_en (English) ECU ADOR 1-800-10-7267 http://www.samsung .com/latin (Spanish) http://www.samsung .com/latin_en (English) EL SAL V [...]

  • Page 51

    51 EUROPE A USTRIA 0810 - SAMSUNG (7267864, € 0.07/min) http://www.samsung .com BEL GIUM 02-201-24-18 http://www.samsung .com/be (Dutch) http://www.samsung .com/be_fr (Fr ench) BOSNIA 05 133 1999 http://www.samsung .com BUL GARIA 07001 33 11, normal tariff http://www.samsung .com CROA TIA 062 SAMSUNG (062 726 7864) http://www.samsung .com CYPRUS [...]

  • Page 52

    52 EUROPE IT ALIA 800-SAMSUNG (726-7864) http://www.samsung .com LA T VIA 8000-7267 http://www.samsung .com LITHU ANIA 8-800-77777 http://www.samsung .com L UXEMBURG 261 03 710 http://www.samsung .com MONTENEGRO 020 405 888 http://www.samsung .com NETHERLANDS 0900-SAMSUNG (0900-7267864) (€ 0,10/Min) http://www.samsung .com NORW A Y 815 56480 http[...]

  • Page 53

    53 CIS ARMENIA 0-800-05-555 http://www.samsung .com AZERBAIJAN 088-55-55-555 http://www.samsung .com BELARUS 810-800-500-55-500 http://www.samsung .com GEORGIA 0-800-555-555 http://www.samsung .com KAZAKHST AN 8-10-800-500-55-500 (GSM: 7799) http://www.samsung .com KYRGYZST AN 00-800-500-55-500 http://www.samsung .com MOLDOV A 0-800-614-40 http://w[...]

  • Page 54

    54 ASIA P ACIFIC INDIA 1800 1100 11 3030 8282 1800 3000 8282 1800 266 8282 http://www.samsung .com INDONESIA 0800-112-8888 021-5699-7777 http://www.samsung .com JAP AN 0120-327-527 http://www.samsung .com MALA YSIA 1800-88-9999 http://www.samsung .com NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung .com PHILIPPINES 1-800-10-SAMSUNG (726-[...]

  • Page 55

    55 MIDDLE EAST BAHRAIN 8000-4726 http://www.samsung .com/ae (English) http://www.samsung .com/ae_ar (Arabic) EGYPT 08000-726786 http://www.samsung .com IRAN 021-8255 http://www.samsung .com JORDAN 800-22273 065777444 http://www.samsung .com KUW AIT 183-2255 http://ww w .samsung.com/ae (English) http://www.samsung .com/ae_ar (Arabic) MOROCC O 080 10[...]

  • Page 56

    56 AFRICA GHANA 0800-10077 0302-200077 http://www.samsung .com KENY A 0800 545 545 http://www.samsung .com NAMIBIA 8197267864 http://www.samsung .com NIGERIA 0800-726-7864 http://www.samsung .com SENEGAL 800-00-0077 http://www.samsung .com SOUTH AFRICA 0860-SAMSUNG (726-7864) http://www.samsung .com T ANZANIA 0685 88 99 00 http://www.samsung .com U[...]

  • Page 57

    57 Responsibility for the P ay Ser vice( Cost to C ustomers) ― When the ser vice is requested , in spite of in warranty, we may char ge you for a visit from a service technician in the following cases . Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. • If a ser vice technician gives instructions o[...]

  • Page 58

    58 C orrect D isposal C orrect D isposal of This P roduct ( W aste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessor ies or literature indicates that the pr oduct and its electronic accessories (e.g. char ger , headset, USB cable) should not be disposed of with ot[...]

  • Page 59

    59 License The terms HDMI and HDMI High-Definition Multimedia I nter face, and the HDMI Logo ar e trademarks or registered trademarks of HDMI Licensing LL C in the United States and other countries. Open Source Licence Notice In the case of using open source software, Open Source Licences are available on the pr oduct menu. Open Source Licence Noti[...]

  • Page 60

    60 T erminology 480i / 480p / 720p / 1080i / 1080p ____ Each of the scanning rates above ref ers to the number of effective scanning lines that decides the screen resolution. The scanning rate may be indicated in i (interlaced) or p (progr essive), depending on the scanning method. - Scanning Scanning refers to a pr ocess of sending pixels that for[...]