Samsung SCX-5639FR manual

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Table of contents for the manual

  • Page 1

    SCX-483x Series SCX-563x Series SCX-573x Series User’s Guide Basic imagine the possibilities This guide provides information concer ning installation, basic operation and troubleshooting on windows[...]

  • Page 2

    2 Contents  1. Introduction 5 Key benefits 7 Features by models 8 Useful to know 9 About this user’s guide 10 Safety information 16 Machine overview 21 Control panel overview 28 Turning on the machine 29 Installing the driver locally 30 Reinstalling the driver  2. Menu overview and basic setup 32 Menu overview 48 Changing the display [...]

  • Page 3

    Contents 3 143 Regulatory information 157 Copyright[...]

  • Page 4

    1. Introduction This chapter provides information yo u need to know before using the machine. •K e y b e n e f i t s 5 •F e a t u r e s b y m o d e l s 7 •U s e f u l t o k n o w 8 • About this user’s guide 9 • Safety information 10 • Machine overview 16 • Control panel overview 21 • Turning on the machine 28 • Installing the dr[...]

  • Page 5

      Key benefits Environmentally friendly • To save toner and paper, this machine supports Eco feature. • To save paper, you can print multip le pages on one single sheet of paper (see Advanced Guide). • To save paper, you can print on both sides of the paper (double- sided printing) (see Advanced Guide). • To save electricity, this mac[...]

  • Page 6

      Key benefits Wide range of functionality and application support • Supports various paper size s (see "Print media specif ications" on page 135). • Print watermark: You can customize yo ur documents with words, such as “Confidential” (see Advanced Guid e). • Print posters: The text and pict ures of each page of your docu[...]

  • Page 7

      Features by models Some features and optional goods may not be available depending on model or country. ( ● : Included, ○ : Optional, Blank: Not available) Features SCX-4833FD SCX-4835FD SCX-4833HD SCX-4833FR SCX-4835FR SCX-5637FR SCX-5639FR SCX-5637HR SCX-5737FW SCX-5739FW Print, Copy, Scan, Fax ● ● ● ● Hi-Speed USB 2.0 ● ●[...]

  • Page 8

    Useful to know Where can I download the machine’s driver? • Visit www.samsung.com/printe r to download the latest machine’s driver, and inst all it on your system. Where can I purchase accessories or supplies? • Inquire at a Samsung dist ributor or your retailer. • Visit www.samsung.com/supplies. Select your country/ region to view produc[...]

  • Page 9

    9 1. Introduction About this user’s guide This user's guide provides inform ation for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety informatio n before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this [...]

  • Page 10

    10 1. Introduction Safety information These warnings and prec autions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and unde rstand all of these instructions before using the machine. After readin g this section, keep it in a safe place for future reference.  3 Important[...]

  • Page 11

    Safety information 11 1. Introduction Caution  5 Operating method Caution Do not remove the plug by pulling on the cord; do not handle the plug with wet hands. This could result in electric shock or fire. During an electrical stor m or for a period of non- operation, remove the power plug from the electrical outlet. This could result in el ec[...]

  • Page 12

    Safety information 12 1. Introduction  6 Installation / Moving Warning Caution Do not block or push obje cts into the ventilation opening. This could result in elevated component temperat ures which can cause damage or fire. Be care when replacing paper or removing jammed paper. New paper has sharp edges an d can cause painful cuts. When prin[...]

  • Page 13

    Safety information 13 1. Introduction  7 Maintenance / Checking Caution Do not place the machine on an unstable surface. The machine could fall, causing injury or machin e damage. The machine should be connected to the power level which is specified on the label. If you are unsure and want to check the power level you are using, contact the e[...]

  • Page 14

    Safety information 14 1. Introduction  8 Supply usage Caution Keep the power cable and the conta ct surface of the plug clean from dust or water. Otherwise, this could result in electric shock or fire. Do not remove any covers or guards that are fastened with screws. The machine should only be repaired by a Samsung service technician. Keep cl[...]

  • Page 15

    Safety information 15 1. Introduction When toner gets on your cl othing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water.[...]

  • Page 16

    Machine overview 16 1. Introduction Machine overview  9 Accessories Power cord Quick in stallation guide Software CD a a. The software CD contains the printer driver and applications. Handset b b. SCX-4833HD and SCX-5637HR only. Misc. accessories c c. Miscellaneous accessories included with your machine may vary by co untry of purchase and sp[...]

  • Page 17

    Machine overview 17 1. Introduction[...]

  • Page 18

    Machine overview 18 1. Introduction  10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. 1 Document feeder cover 6 Control board cover 11 Multi-purpose t ray 16 Output support 2 Document feeder width guide 7 Handle 12 [...]

  • Page 19

    Machine overview 19 1. Introduction 5 Front cover 10 Tray 1 15 Paper width guides on a multi-purpose tray 20 Handset[...]

  • Page 20

    Machine overview 20 1. Introduction  11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. 1 EDI port 4 IEEE 1284 parallel co nnector (optional) 7 Duplex unit 10 Telephone line socket 2 Network port 5 Power-switch 8 Rear [...]

  • Page 21

    21 1. Introduction Control panel overview This control panel may differ from your machine depending on its model. There are va rious s of control panels.[...]

  • Page 22

    Control panel overview 22 1. Introduction  12 Type A 1 Darkness Adjusts the brightness level to make a copy for easier readin g, when the original contai ns faint markings and dark images. 2 ID Copy Allows you to copy both sides of an ID card like a driver’s lice nse on a single side of paper. 3 Display screen Shows the current status and d[...]

  • Page 23

    Control panel overview 23 1. Introduction 10 Address Book Allows you to store frequently used fax numbers and email addr esses or search for stor ed fax numbers or email addresses. 11 Redial/Pause Redials the last number in read y mode, or inserts a pause into a fax number in Edit mode. 12 Stop/Clear Stops an operations at any time. 13 Power Turns [...]

  • Page 24

    Control panel overview 24 1. Introduction  13 Type B 1 Darkness Adjusts the brightness level to make a copy for easier readin g, when the original contai ns faint markings and dark images. 2 ID Copy Allows you to coy both sides the ID card like a driver’s licens e to a single side of paper. 3 Display screen Shows the current status and pr o[...]

  • Page 25

    Control panel overview 25 1. Introduction 9 Address Book Allows you to store frequently used fax numbers and email addr esses or search for stor ed fax numbers or email addresses. 10 Redial/Pause Redials the last number in read y mode, or inserts a pause into a fax number in Edit mode. 11 Stop/Clear Stops an operations at any time. 12 Power Turn th[...]

  • Page 26

    Control panel overview 26 1. Introduction  14 Type C 1 Display screen Shows the current status and pr ompts during an operation. 2 Numeric keypad Dials a number or enters alphanumeric characters. 3 Clear Deletes characters in the edit area. 4 Stop Stops an operations at any time. 5 Power Turn the power on or off, or wake up the machine from t[...]

  • Page 27

    Control panel overview 27 1. Introduction 9 On Hook Dial When you press this button, you can hear a dial tone. Then enter a fa x number. It is similar to making a call using speaker phone. 10 Help Gives detailed information about this machine’s menus or status. 11 Reset Resets the current machine’s setup.[...]

  • Page 28

    28 1. Introduction Turning on the machine 1 Connect the machine to the electricity supply first. 2 Turn the power switch on.[...]

  • Page 29

    29 1. Introduction Installing the driver locally A locally connected machine is a ma chine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide). • If you are a Macintosh, Linux, or Unix OS use[...]

  • Page 30

    30 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver.  16 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstal[...]

  • Page 31

    2. Menu overview and basic setup This chapter provides information ab out the overall menu structure and the basic setup options. • Menu overview 32 • Changing the display language 48 • Media and tray 49 • Basic printing 64 • Basic copying 71 • Basic scanning 75 • Basic faxing 77 • Using USB memory device 82[...]

  • Page 32

    32 2. Menu overview and basic setup Menu overview  1 SCX-4833FD,SCX-4833FR,SCX-5637FR The control panel provides access to various menus to set up the machine or use the machine’s functions. • An asterisk (*) appears next to the currently selected menu. • Some menus may not appear on the display depending on options or models. If so, it[...]

  • Page 33

    Menu overview 33 2. Menu overview and basic setup SCX-4833FD Items Options Fax Feature Darkness Contrast Resolution Scan Size Multi Send Delay Send Priority Send Forward Secure Receive Add Page Cancel Job Fax Setup Sending Receiving Change Default Auto Report Copy Feature Scan Size Reduce/Enlarge Duplex Darkness Contrast Original Layout Adjust Bkgd[...]

  • Page 34

    Menu overview 34 2. Menu overview and basic setup SCX-4833FR/SCX-5637FR System Setup Machine Setup Paper Setup Sound/Volume Report Maintenance Clear Setting Job Management Network TCP/IP (IPv4) TCP/IP (IPv6) Ethernet Speed 802.1x Clear Setting Network Conf . Items Options Items Options Fax Feature Darkness Contrast Resolution Scan Size Duplex Multi[...]

  • Page 35

    Menu overview 35 2. Menu overview and basic setup Copy Feature Scan Size Reduce/Enlarge Duplex Darkness Contrast Original Layout Adjust Bkgd . Margin Shift Edge Erase Copy Setup Change Default Scan Feature USB Feature E-mail Feature FTP Feature SMB Feature Scan Setup Change Default Send Report Items Options Print Setup Orientation Copies Resolution[...]

  • Page 36

    Menu overview 36 2. Menu overview and basic setup  2 SCX-5737FW The control panel provides access to various menus to set up the machine or use the ma chine’s functions. These menus can be accessed by pressing the icon on the touch screen. • An asterisk (*) appears next to the currently selected menu. • Some menus may not appear on the [...]

  • Page 37

    Menu overview 37 2. Menu overview and basic setup Custom Copy Duplex Reduce/Enlarge Darkness Contrast Original Size Original Type Tray Layout Adjust Background Margin Shift Edge Erase ID Copy Darkness Contrast Original Size Original Type Auto Fit Auto Fit Copy Darkness Contrast Original Type Items Options Collate Copy Duplex Darkness Contrast Origi[...]

  • Page 38

    Menu overview 38 2. Menu overview and basic setup Fax Poster Copy Darkness Contrast Original Size Original Type Booklet Duplex Darkness Contrast Original Size Original Type Booklet Items Options Items Options Manual Send To Darkness Contrast Resolution Duplex Original Type Original Size On Hook Dial To Darkness Contrast Resolution Duplex Original T[...]

  • Page 39

    Menu overview 39 2. Menu overview and basic setup Delayed Send To Darkness Contrast Resolution Duplex Original Type Original Size Priority Send To Darkness Contrast Resolution Duplex Original Type Original Size Items Options SpeedDial Send To Darkness Contrast Resolution Duplex Original Type Original Size Group Dial Send To Darkness Contrast Resolu[...]

  • Page 40

    Menu overview 40 2. Menu overview and basic setup Scan Redial To Darkness Contrast Resolution Duplex Original Type Original Size Items Options Local PC Destination Original Type Resolution Color Mode File Format Duplex Original Size Items Options Network PC Destination Original Type Resolution Scan Color Scan Format Duplex Original Size Send Email [...]

  • Page 41

    Menu overview 41 2. Menu overview and basic setup SMB Destination Original Type Original Size Color Mode Resolution File Format Duplex Darkness Contrast FTP Destination Original Type Original Size Resolution Color Mode File Format Duplex Darkness Contrast Items Options Custom Email To Subject From CC BCC Original Type Original Size Resolution Color[...]

  • Page 42

    Menu overview 42 2. Menu overview and basic setup Eco USB Or iginal Type Original Size Resolution Color Mode File Name File Format Duplex Darkness Contrast File Policy Document Box Original Size Resolution Color Mode File Name File Format Duplex Darkness Contrast File Policy Items Options Shared Boxes Original Size Resolution Color Mode File Name F[...]

  • Page 43

    Menu overview 43 2. Menu overview and basic setup Machine Setup Preview Simulator Copy Box Print PC Driver Print Items Options Default Setting Copy Default Scan Default Fax Default Paper Setup Tray1 Tray2 MP Tray Margin Tray Behaviour Auto Tray Switch Paper Substitution Auto Continue Paper Mismatch Items Options Address Book PhoneBook Email Print R[...]

  • Page 44

    Menu overview 44 2. Menu overview and basic setup Reports All Report Configuration Supplies Information Address Book Fax Send Fax Sent Fax Received Fax Schedule Jobs JunkFax Network Configuration Local User Authentication PCL Font PS Font Network User Authentication Usage Counter Fax Options Stored Jobs Completed Jobs Account Items Options Fax Setu[...]

  • Page 45

    Menu overview 45 2. Menu overview and basic setup Network Setup Ethernet Speed TCP/IP (IPv4) TCP/IP (IPv6) 802.1x Ethernet Active Http Active Wireless Clear Settings Print Setup Orientation Copies Resolution Darkness Darken Text Emulation Select Tray Items Options Initial Setup Machine ID Select Country Language Date&Time Clock Mode Sound/Volum[...]

  • Page 46

    Menu overview 46 2. Menu overview and basic setup USB Restore Options Printer Setup Paper Setup Tray Behaviour Copy Default Fax Default Scan Default Sent Report Rcvd Report Maintenance Fax Line Test Troubleshooti ng Quick Reference Guide Troubleshooting Guide Language Items Options Items Options Print From File Navigation Auto Fit Copies Duplex Sel[...]

  • Page 47

    Menu overview 47 2. Menu overview and basic setup Directory Show Space Items Options PhoneBook View List Search Add Group Registration Print Reset Email View List Search Add Group Registration Print Reset Items Options[...]

  • Page 48

    48 2. Menu overview and basic setup Changing the display language To change the language that is displayed on the control panel, follow these steps: Accessing menus may differ from model to model (see "Accessing the menu" on page 32). 1 Select ( Menu ) > System Setup > Machine Setup > Language on the control panel. Or select Mach[...]

  • Page 49

    49 2. Menu overview and basic setup Media and tray This chapter provides information on how to load print media into your machine. •U s i n g p r i n t m e d i a t h a t d o e s not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’ s warranty or service agreements. • Make sure not to use[...]

  • Page 50

    Media and tray 50 2. Menu overview and basic setup If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper. The paper quantity indicator sh ows the amount of paper in the tray. 1 Full 2 Empty A4 1 2[...]

  • Page 51

    Media and tray 51 2. Menu overview and basic setup  4 Loading paper in the tray/optional tray 1 Pull out the paper tray. 2 Flex or fan the edge of the pa per stack to separate the pages before loading papers. 3 Place paper with the side you want to print on facing down. 4 Slide the paper length guide unti l it lightly touches the end of the p[...]

  • Page 52

    Media and tray 52 2. Menu overview and basic setup • Do not push the paper width guide too far causing the media to warp. • If you do not adjust the paper width guide, it may cause paper jams. • Do not use a paper with a lead ing-edge curl, it may cause a paper jam or the pa per can be wrinkled. 6 Insert the tray back into the machine. 7 Set [...]

  • Page 53

    Media and tray 53 2. Menu overview and basic setup 1 Open the multi-purpose tray and unfold the multi-purpose tray extension, as shown. 2 Adjust the multi-purpose tray pa per width guides to the width of the paper. 3 Flex or fan the edge of the pa per stack to separate the pages before loading paper.[...]

  • Page 54

    Media and tray 54 2. Menu overview and basic setup 4 Load the paper. Squeeze the mu lti-purpose tray paper width guides and adjust them to the width of the paper. 5 Set the paper and size from the control panel (see "Setting the paper size and" on page 60).  6 Printing on special media The table below shows the specia l media usable[...]

  • Page 55

    Media and tray 55 2. Menu overview and basic setup ( ● : Included, Blank: Not available) Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it a s shown in the following figure. If envelopes are printed out with wrinkles, creases, or black bold lines, open the rear co ver and pull do[...]

  • Page 56

    Media and tray 56 2. Menu overview and basic setup • When selecting envelopes, co nsider the following factors: - Weight: should not exceed 90 g/m 2 otherwise; jams may occur. - Construction: should lie flat with le ss than 6 mm curl and should not contain air. - Condition: should not be wrinkled , nicked, nor damaged. - Temperature: should resis[...]

  • Page 57

    Media and tray 57 2. Menu overview and basic setup Transparency To avoid damaging the machine, us e only transparen cies designed for use in laser printers. • Must withstand the machin e’s fusing temperature. • Place them on a flat surface after removing them from the machine. • Do not leave unused transparenci es in the paper tray for long[...]

  • Page 58

    Media and tray 58 2. Menu overview and basic setup Labels To avoid damaging the machine, use only labels desi gned for use in laser printers. • When selecting labels, cons ider the following factors: - Adhesives: Should be stable at your machine’s fusing temperature. Check your machine’ s specifications to view the fusing temperature (about 1[...]

  • Page 59

    Media and tray 59 2. Menu overview and basic setup Card stock/ Custom-sized paper • In the software application, se t the margins to at least 6.4 mm (0.25 inches) away from th e edges of the material. Preprinted paper When loading preprinted paper, the printed side should b e f a c i n g u p wi th an u nc ur l ed ed ge a t t he fr on t. If you ex[...]

  • Page 60

    Media and tray 60 2. Menu overview and basic setup • Before you load preprinted paper, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing p rint quality.  7 Setting the paper s ize and After loading paper in the paper tr ay, set the paper size and using the control panel butto[...]

  • Page 61

    Media and tray 61 2. Menu overview and basic setup - Torn pa per • Remove all staples and pa per clips before loading. • Make sure any glue, ink, or co rrection fluid on the paper is completely dry before loading. • Do not load originals that includ e different sizes or weights of paper. • Do not load booklets, pamphlets, transparencies, or[...]

  • Page 62

    Media and tray 62 2. Menu overview and basic setup 2 Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. 3 Close the scanner lid. • Leaving the scanner lid open while copying may affect copy quality and toner consump tion. • Dust on the scanner glass ma y cause black spots[...]

  • Page 63

    Media and tray 63 2. Menu overview and basic setup 2 Load the origin al face up into the document feeder. Make sure that the bottom of the original stack matches the paper size marked on the document input tray. 3 Adjust the document feeder wi dth guides to the paper size. Dust on the document feeder glass may cause black lines on the printout. Alw[...]

  • Page 64

    64 2. Menu overview and basic setup Basic printing  10 Printing If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced Guide. The following Printing Preferences window is for Notepad in Windows 7. 1 Open the document you want to print. 2 Select Print from the File menu. 3 Select your machine from the Select Printer list. 4 The [...]

  • Page 65

    Basic printing 65 2. Menu overview and basic setup  11 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in th e Windows task bar. • You can also cancel the current job by pressing ( Stop/Clear ) on t[...]

  • Page 66

    Basic printing 66 2. Menu overview and basic setup  12 Opening printing preferences •T h e Printing Preferences window that appears in this user’s guide may differ depe nding on the machine in use. • When you select an option in Printing Preferences , you may see a warning mark or . An mark means you can select that certain option but i[...]

  • Page 67

    Basic printing 67 2. Menu overview and basic setup 1 Change the settings as needed on each tab. 2 Enter a name for th e item in the Presets input box. 3 Click ( Add ). When you save Presets , all current driver settings are saved. Select more options and click ( Update ), settings will be added to the Presets you made. To use a saved se tting, sele[...]

  • Page 68

    Basic printing 68 2. Menu overview and basic setup 1 Select ( Menu ) > System Setup > Machine Setup > Eco Settings on the control panel. Or select Eco > Settings on the touch screen. 2 Select the option you want and press OK . • Default Mode: Select this to turn on or off the eco mode. (Duplex (long edge)/Toner sa ve/2-up/Skip blank p[...]

  • Page 69

    Basic printing 69 2. Menu overview and basic setup ► Result simulator Result Simulator shows the results of redu ced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the se ttings you selected. • The results are calculated on th e basis that the total number of printed paper is one hundred with out [...]

  • Page 70

    Basic printing 70 2. Menu overview and basic setup 3 Enter the password that you set from the printer drive r. 4 Print or delete the document.[...]

  • Page 71

    71 2. Menu overview and basic setup Basic copying  16 Basic copy 1 Select (copy) on the control panel. Or select Copy > Basic Copy on the touch screen. 2 Place a single document face down on the document glass, or load the documents face up in to the document feeder (see "Loading originals" on page 61). 3 If you want to customize[...]

  • Page 72

    Basic copying 72 2. Menu overview and basic setup 1 Select (copy) > ( Menu ) > Copy Feature > Darkness on the control panel. Or select Copy > Basic Copy > (settings) > Darkness on the touch screen. 2 Select the option you want and press OK . For example, the Light+5 being the lightest, and the Dark+5 being the darkest. 3 Press ( S[...]

  • Page 73

    Basic copying 73 2. Menu overview and basic setup Reduced or enlarged copy You can reduce or enlarge the size of a copied image from 25% to 400% when you copy original do cuments from th e scanner glass. ► To select from the pr edefined copy sizes 1 Select (copy) > ( Menu ) > Copy Feature > Reduce/ Enlarge on the control panel. Or select[...]

  • Page 74

    Basic copying 74 2. Menu overview and basic setup 1 Press ID Copy on the control panel. Or select Copy > ID Copy on the touch screen. 2 Place the front side of an origin al fa ci ng do wn o n th e s c an ne r glass where arrows indicate as shown. Then, close the scanner lid. 3 Place Front Side and Press [Start] appears on the display. 4 Press St[...]

  • Page 75

    75 2. Menu overview and basic setup Basic scanning  19 Scanning using the contorl panel This is the normal and usual pr ocedure for scanning originals. • Accessing menus may diff er from model to model. • It may be necessary to press OK to navigate to lower-level menus for some models. • If you want to scan using the network, refe r to [...]

  • Page 76

    76 2. Menu overview and basic setup • Scanned image is saved in computer’s My Do cuments folder. • You can use Twain driver to scan quickly in Scan Assistant program (see Advanced Guide).[...]

  • Page 77

    Basic faxing 77 2. Menu overview and basic setup Basic faxing • You cannot use this machine as a fax via the intern et phone. For more information ask your internet service provider. • We recommend using traditio nal analog phone services (PSTN: Public Switched Telephone Network) whe n connecting telephone lines to use a fax machine. If you use[...]

  • Page 78

    Basic faxing 78 2. Menu overview and basic setup 3 Adjust the resolution and the da rkness to suit your fax needs (see "Adjusting the docume nt settings" on page 79). 4 Enter the destinat ion fax number. 5 Press Start on the control panel. Th e machine starts to scan and send the fax to the destinations. • If you want to send a fax dire[...]

  • Page 79

    Basic faxing 79 2. Menu overview and basic setup Or select Fax > SpeedDial Send or Group Dial Send > (settings) on the touch screen. 3 Adjust the resolution and the da rkness to suit your fax needs (see "Adjusting the docume nt settings" on page 79). 4 Select ( Menu ) > Fax Feature > Multi Send on the control panel. Or select [...]

  • Page 80

    Basic faxing 80 2. Menu overview and basic setup • Accessing menus may differ from model to model (see "Accessing the menu" on page 32). • It may be necessary to press OK to navigate to lower-level menus for some models. Resolution The default document settings pr oduce good results when using typical text-based originals. However, if[...]

  • Page 81

    81 2. Menu overview and basic setup • Photo Fax : Originals containi ng shades of gray or photographs. • Color Fax : Original with colors. • Memory transmission is no t available in this mode. • You can only send a color fax if th e machine you are communicating with supports color fax reception and you send the fax manually. 3 Press ( Stop[...]

  • Page 82

    Using USB memory device 82 2. Menu overview and basic setup Using USB memory device This chapter explains how to use a USB memory device with your machine.  24 About USB memory USB memory devices are availabl e with a variety of memory capacities to give you more room for storing documents, presentations, downloaded musi c and videos, high re[...]

  • Page 83

    Using USB memory device 83 2. Menu overview and basic setup • Do not remove the USB memory device while the machine is in operation or writing to or reading from USB memory. The machine warranty does not cover damage caused by user’s misuse. • If your USB memory device ha s certain features such as security settings and passw ord settings, yo[...]

  • Page 84

    Using USB memory device 84 2. Menu overview and basic setup Or select Scan > USB > Next > Start on the touch screen. The machine begi ns scanning. After scanning is complete, you ca n remove the USB memory device from the machine. Customizing Scan to USB You can specify image size, file format, or color mode for each scanning to USB job. 1[...]

  • Page 85

    Using USB memory device 85 2. Menu overview and basic setup File s supported by Direct Print option. • PRN: Only files create d by provided driver with your machine are compatible. • PRN files can be created by sele cting the Print to file check box when you print a document. The document will be saved as a PRN file, rather than printed on pape[...]

  • Page 86

    Using USB memory device 86 2. Menu overview and basic setup Backing up data 1 Insert the USB memory device into the USB memory port on your machine. 2 Select (scan) > ( Menu ) > System Setup > Machine Setup > Export Setting on the control panel. Or select Setup > Machine Setup > Next > Initial Setup > Export Setting on the t[...]

  • Page 87

    Using USB memory device 87 2. Menu overview and basic setup Deleting an image file For touch screen model, select Direct USB > File Manage > Next > select a file > (settings) > Delete on the touch screen. 1 Insert a USB memory device into the USB memory port on your machine, and then press Direct USB . 2 Select File Manage > Delet[...]

  • Page 88

    Using USB memory device 88 2. Menu overview and basic setup 1 Insert a USB memory device into the USB memory port on your machine, and then press Direct USB . 2 Select Check Space . 3 The available memory space appears on the display. 4 Press ( Stop/Clear ) to return to ready mode.[...]

  • Page 89

    3. Maintenance This chapter provides information ab out purchasing supplies, acce ssories and maintenance parts available for your machine. • Ordering supplies and accessories 90 • Available supplies 91 • Available accessories 92 • Available maintenance parts 94 • Redistributing toner 95 • Replacing the toner cartridge 97 • Upgrading [...]

  • Page 90

    90 3. Maintenance Ordering supplies and accessories Available accessories may di ffer from country to countr y. Contact your sales representatives to obtain the list of available su pplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and mainte nance parts, contact your local Sa msung dealer or the retailer whe re you [...]

  • Page 91

    91 3. Maintenance Available supplies When supplies reach the end of thei r life spans, you can order the following s of supplies for your machine: Depending on the options an d job mode used, the toner cartridge’s lifespan may differ. When purchasing new toner ca rtridges or other supplies, these must be purchased in th e same country as the mach[...]

  • Page 92

    92 3. Maintenance Available accessories You can purchase and install ac cessories to enhance your mach ine’s performance and capacity. Some features and optional good s may not be available depending on model or country (see "Fea tures by models" on page 7). Accessory Function Part name Memory module Extends your machine’s memory capa[...]

  • Page 93

    Available accessories 93 3. Maintenance IEEE 1284 Parallel Connector Allows you to use various interface. • When installing the printer driver with an IEEE1284 parallel connector, the machine might not be found and after installing the printer driver, only basic printing features are available. • If you want to ch eck the machine's status [...]

  • Page 94

    94 3. Maintenance Available maintenance parts To purchase maintenance parts, contact the source where you boug ht the machine. Repl acing maintenan ce part s can be performed on ly by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replaceme nt of any maintenance parts once it ha[...]

  • Page 95

    95 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. •T h e Status LED blinks red. If this happens, you can tempor arily improve print qua lity by redistributing the remaining toner in the cartridge. In some cases, white strea[...]

  • Page 96

    Redistributing toner 96 3. Maintenance 3 Hold the toner cartridge by the handle and slowly insert the cartridge into the open ing in the machine. 4 Close the front cover. Ensure that the cover is securely closed.[...]

  • Page 97

    97 3. Maintenance Replacing the toner cartridge Click this link to open an an imation about replacing a toner cartridge. When a toner cartridge has reached the end of life, the machine will stop printing. 1 Open the front co ver and pull the toner cartridge out. 2 Remove the new toner ca rtridge from its bag. 3 Remove the label from the to ner cart[...]

  • Page 98

    Replacing the toner cartridge 98 3. Maintenance 5 Hold the toner cartridge by the handle and slowly insert the cartridge into the open ing in the machine. 6 Close the front cover. Make sure that the cover is securely closed.[...]

  • Page 99

    99 3. Maintenance Upgrading a memory module Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. Order information is provided fo r additional memory module. (See "Available accessories" on page 92.) 1 Installing a memory module 1 Turn the machine off and unplug all cables from th[...]

  • Page 100

    Upgrading a memory module 100 3. Maintenance 6 Replace the control board cover. 7 Reconnect the power cord and machine cable and turn the machine on.[...]

  • Page 101

    101 3. Maintenance Monitoring the supplies life If you experience frequent paper jams or prin ting problems, check the nu mber of pages the machine ha s printed or scanned. Repla ce the corresponding parts, if necessary. • Accessing menus may differ from model to model (see "Accessing the menu" on page 32). • It may be necessary to pr[...]

  • Page 102

    102 3. Maintenance Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED inform ing the user to change the toner cartridge appears. You can set the option for whether or not th is message or LED appears. Accessing menus may differ fr om model to model (see "Acce ssing the menu" on page 32) 1 Select ([...]

  • Page 103

    103 3. Maintenance Cleaning the machine If printing quality problems occur or if you use your machine in a dusty enviroment, you need to clea n your machine regularly to keep it in the best printing condit ion and use your machine longer. • Cleaning the cabinet of th e machine with cleaning materials containing large amounts of alcohol, solvents,[...]

  • Page 104

    Cleaning the machine 104 3. Maintenance • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the gre en surface underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area. 3 With a dry, lint-free cloth, w[...]

  • Page 105

    Cleaning the machine 105 3. Maintenance 4 Cleaning the pickup roller 1 Turn the machine off and unplug the power cord. Wait for the machine to cool down. 2 Pull out tray 1. 3 Clean the pickup roller wi th a soft, lint-free cloth. 4 Insert the tray back into the machine.[...]

  • Page 106

    Cleaning the machine 106 3. Maintenance 5 Cleaning the scan unit Keeping the scan unit clean helps ensure the b est possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. 1 Slightly dampen a soft, lint-f ree cloth or paper towel with water. 2 Lift and open the scanner lid. 3 Wipe the surface [...]

  • Page 107

    4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 108 • Clearing original document jams 109 • Clearing paper jams 116 • Understanding the status LED 123 • Understanding display messages 125  This chapter gives helpful inform ation for what to do if you enc[...]

  • Page 108

    108 4. Troubleshooting Tips for avoiding paper jams By selecting the correct media s, most pa per jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustab le guides are positioned correctly (see "Tray overview" on page 49). • Do not overload the tray. Ensu re that the paper leve l is belo[...]

  • Page 109

    109 4. Troubleshooting Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the docu ment, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 1 Original paper jam in fr[...]

  • Page 110

    Clearing original document jams 110 4. Troubleshooting 3 Gently remove the jammed paper from the document feeder. 4 Close the document feeder cover.[...]

  • Page 111

    Clearing original document jams 111 4. Troubleshooting 2 Original paper jam inside of scanner 1 Remove any remaining pa ges from the document feeder. 2 Open the document feeder cover. 3 Gently remove the jammed pape r from the document feeder. If you see no paper in this area, go to next step.[...]

  • Page 112

    Clearing original document jams 112 4. Troubleshooting 4 Open the document feeder. 5 Grasp the misfeed paper, and re move the paper from the feed area by carefully pulling it. 6 Close the document feeder.[...]

  • Page 113

    Clearing original document jams 113 4. Troubleshooting 3 Original paper jam in exit area of scanner 1 Remove any remaining pa ges from the document feeder. 2 Gently remove the jammed paper from the document feeder. 4 Original paper jam in scanner duplex path For SCX-4833FR, SCX-4835FR, SC X-563x Series and SCX-573x Series. 1 Remove any remaining pa[...]

  • Page 114

    Clearing original document jams 114 4. Troubleshooting 3 Open the duplex jam cover. 4 Pull the jammed paper gently out of the document feeder. Close the duplex jam cover and the document feeder cover. If you do not see paper in this area, go to the next step.[...]

  • Page 115

    Clearing original document jams 115 4. Troubleshooting 5 Open the document feeder. 6 Grasp the misfeed paper, and re move the paper from the feed area by carefully pulling it. 7 Close the document feeder.[...]

  • Page 116

    116 4. Troubleshooting Clearing paper jams To avoid tearing th e paper, pull the jamm ed paper out slowly and gently. 5 In tray 1 Click this link to open an animation about clea ring a jam. 1 Open and close the front co ver. The jamm ed paper is automatically ejecte d from the machine. If the paper does not exit , go to the next step. 2 Pull out tr[...]

  • Page 117

    Clearing paper jams 117 4. Troubleshooting 3 Remove the jammed paper by ge ntly pulling it straight out. If the paper does not move when you pull, or if you do not see the paper in this ar ea, check the fuser area around the toner cartridge (see "Inside the machine" on page 119). 4 Insert tray 1 back into the mach ine until it snaps into [...]

  • Page 118

    Clearing paper jams 118 4. Troubleshooting If the paper does not move when you pull or if you do not see the paper in this area, stop and go to the next step. 3 Pull tray 1 half-way out. 4 Pull the paper straight up and out. 5 Insert the trays back into the machine. Pr inting automatically resumes. 7 In the multi-purpose tray Click this link to ope[...]

  • Page 119

    Clearing paper jams 119 4. Troubleshooting 8 Inside the machine Click this link to open an animation about clea ring a jam. The fuser area is hot. Take ca re when removi ng paper from the machine. 1 Open the front co ver and pull the toner cartridge out. 2 Remove the jammed paper by ge ntly pulling it straight out. 3 Replace the toner cartridge and[...]

  • Page 120

    Clearing paper jams 120 4. Troubleshooting 9 In the exit area Click this link to open an animation about clea ring a jam. 1 Open and close the front co ver. The jammed pa per is automatically ejected from the machine. If you do not see the jammed paper, go to the next step. 2 Gently pull the paper out of the output tray. If you do not see the jamme[...]

  • Page 121

    Clearing paper jams 121 4. Troubleshooting 1 Pull the duplex unit out of the machine. 2 Remove the jammed paper from the duplex unit. If the paper does not come out with the duplex unit, remove the paper from the bottom of the machine. If you still do not see the pa per, go to the next step.[...]

  • Page 122

    Clearing paper jams 122 4. Troubleshooting 3 Insert the duplex un it into the machine. 4 Open the rear cover. 5 Remove the jammed paper as sh own in the following figure. 6 Close the rear cover. Prin ting automatically resumes. 1 fuser door 3 3[...]

  • Page 123

    123 4. Troubleshooting Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its inst ructions from the troubleshooting part. • You also can resolve the erro r with the guideline from t[...]

  • Page 124

    Understanding the status LED 124 4. Troubleshooting Wireless LED Blue On When the machine is connect ed to a wireless network, Wireless LED lights on blue. a. Estimated cartridge life means the expected or estimated toner cartridge life, wh ich indicates the averag e capacity of print- outs and is designed pursuant to ISO/ IEC 19752. The number of [...]

  • Page 125

    125 4. Troubleshooting Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables belo w to understand the messages’ and their meaning, and correct the problem, if necessary. • If a message is not in the ta ble, reboot the power and try the printing job agai n. I[...]

  • Page 126

    Understanding display messages 126 4. Troubleshooting • Paper Jam in MP Tray • Paper Jam 0 in MP tray Paper has jammed in the multi- purpose tray. Clear the jam (see "In the multi-purpose tray" on page 118). • Paper Jam inside machine • Jam inside machine Paper has jammed in the inside machine. Clear the jam (see "Inside the [...]

  • Page 127

    Understanding display messages 127 4. Troubleshooting  12 Toner-related messages Message Meaning Suggested solutions • Install Toner • Toner not installed Toner cartridge is not installed. Install it. A toner cartridge is not insta lled. Install a toner cartridge. • Not Compatible Toner cartridge • Toner Not Compatible Toner cartridge[...]

  • Page 128

    Understanding display messages 128 4. Troubleshooting • Replace new cartridge • Replace new toner End of life, Repl ace with new toner cartridge • Toner Exhausted A toner cartridge has reache d its estimated cartridge life. The machine stops printing. Estimated cartridge life means the expected or estimated toner ca rtridge life, which indica[...]

  • Page 129

    Understanding display messages 129 4. Troubleshooting 13 Tray-related messages Message Meaning Suggested solutions • Output bin full Remove paper • Output bin full Output bin full. Remove printed paper The output tray is full. Remove papers from the output tray, the printer resumes printing. • Paper Empty in Tray 1 • Paper Empty in tray 1 P[...]

  • Page 130

    Understanding display messages 130 4. Troubleshooting 14 Network-related messages 15 Misc. messages Message Meaning Suggested solutions • Network Problem IP Conflict • IP Conflict This IP address conflicts with that of other system The network IP address you have set is being used by someone else. Check the IP address and reset it if necessary [...]

  • Page 131

    Understanding display messages 131 4. Troubleshooting • Memory Full Remove Job • Memory Full Fax memory is full. Print or remove received fax job The memory is full. Print or remove the received fax job in Secure Receive (see Advanced Guide). • Scanner Locked The scanner is locked. Reboot the power. If the problem persists, please call for se[...]

  • Page 132

    5. Appendix This chapter provides product specif ications and information concerning applicable regulations. • Specifications 133 • Regulatory information 143 • Copyright 157[...]

  • Page 133

    133 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without notice. See www.samsung.com/printer for possible changes in information. Items Description Dimension Width x Length x Height • SCX-4833FD, SCX-4833HD and SCX-4835FD: 424 x 382 x 407 mm (16. 69 x 15.04 x 16.02 inches) • SC[...]

  • Page 134

    Specifications 134 5. Appendix Temperature Operation 10 to 32°C (50 to 89.6°F) Storage (packed) -20 to 40°C (-4 to 104°F) Humidity Operation 20 to 80% RH Storage (packed) 10 to 90% RH Power rating b 110 volt models AC 110 - 127 V 220 volt models AC 220 - 240 V Power consumption Average operating mode • SCX-4833FD, SCX-4833HD, SCX-4835FD, SCX-[...]

  • Page 135

    Specifications 135 5. Appendix 2 Print media specifications Size Dimensions Print media weight/Capacity a Tray1 / Optional tray Multi-purpose tray Plain paper Letter 216 x 279 m m (8.5 x 11 inches) 70 to 90 g/m 2 (19 to 24 lbs bond) • 250 sheets of 80 g/m 2 (20 lbs bond) 70 to 90 g/m 2 (19 to 24 lbs bond) • 50 sheets of 80 g/m 2 (20 lbs bond) L[...]

  • Page 136

    Specifications 136 5. Appendix Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Not available in tray1/optional tray. 75 to 90 g/m 2 (20 to 24 lbs bond) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.37 x 9.01 inches) Envelope C6 114 x 162 mm (4.48 x 6.38 inches) T[...]

  • Page 137

    Specifications 137 5. Appendix Labels b Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plain pape r section Not available in tray1/optional tray. 120 to 150 g/m 2 (32 to 40 lbs bond) Card stock Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plai n paper section 121 to 163 g/m 2 (32 to 43 lbs bond) 1[...]

  • Page 138

    Specifications 138 5. Appendix 3 System requirements Microsoft® Windows® • Internet Explorer 6.0 or higher is the minimu m requirement for all Wi ndows operating systems. • Users who have administrator ri ghts can install the software. Operating system Requirement (recommended) CPU RAM free HDD space Windows® 2000 Intel® Pentium® II 400 MH[...]

  • Page 139

    Specifications 139 5. Appendix • Windows Terminal Services is compatible with your machine. •F o r Windows 2000 , Services Pack 4 or higher is required. Macintosh Operating system Requirements (Recommended) CPU RAM Free HDD space Mac OS X 10.3 ~ 10.4 • Intel® processors • PowerPC G4/G5 • 128 MB for a powerPC based Mac (512 MB) • 512 MB[...]

  • Page 140

    Specifications 140 5. Appendix Linux Unix Items Requirements Operating system Redhat® Enterprise Linu x WS 4, 5 (32/64 bit) Fedora 5 ~ 13 (32/64 bit) SuSE Linux 10.1 (32 bit) OpenSuSE® 10.2, 10.3, 11.0 , 11.1, 11.2 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 b[...]

  • Page 141

    Specifications 141 5. Appendix 4 Network environment Network and wireless models only (see "Features by models" on page 7) You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine. Free HDD space Up to 100 MB Items Specifications[...]

  • Page 142

    Specifications 142 5. Appendix Network protocols •T C P / I P v 4 • DHCP, BOOTP • DNS, WINS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR, IPP, WSD • SNMPv 1/2/3, HTTP (S), IPSec, 802.1x • TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP (S), IPSec) Wireless securi ty • Authentication: Open Syst em, Shared Key, WPA Pers on[...]

  • Page 143

    143 5. Appendix Regulatory information This machine is desig ned for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Clas s I l[...]

  • Page 144

    Regulatory information 144 5. Appendix 6 Ozone safety 7 Mercury Safety 8 Power saver 9 Recycling This product’s ozone emissi on rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. Contains Mercury, Dispose A ccording to Local, State or Federal Laws.(U.S.A. only) This printer contains adva n[...]

  • Page 145

    Regulatory information 145 5. Appendix 10 China only 11 Correct disposal of this product (Waste electrical & elec tronic equipment) (Applicable in the european union and other european countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and it s electronic accessories (e.[...]

  • Page 146

    Regulatory information 146 5. Appendix (The United States of America only) Dispose unwanted electronics throug h an approved recycler. To find the nearest recycling locati on, go to our website: www.samsung.com/recyclingdirec t Or call, (877) 278 - 0799 12 Correct disposal of batteries in this product (Applicable in the European Union and other Eur[...]

  • Page 147

    Regulatory information 147 5. Appendix This equipment has been tested and found to co mply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to prov ide reasonable protection against harmful interference in a resident ial installation . This equipment generates, uses and can radiate ra dio[...]

  • Page 148

    Regulatory information 148 5. Appendix The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, fo r use of a wireless device near the body (this does not include extr emities). This device should be used more than 20 cm (8 inches ) from the body when wireless devices are on. The power output of the wirele[...]

  • Page 149

    Regulatory information 149 5. Appendix 17 Israel only 18 Germany only 19 Turkey only 20 Canada only This product meets the applicab le Industry Canada technical specifications. / Le present materiel est conforme aux specifications techniques applicable s d’Industrie Canada. The Ringer Equivalenc e Number (REN) is an indication of the maximum numb[...]

  • Page 150

    Regulatory information 150 5. Appendix 21 Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsim ile machine unless such message clearly contains in a margin at the top or bottom of each tra nsmitted page or on the first page[...]

  • Page 151

    Regulatory information 151 5. Appendix FCC Regulations state that changes or modifications to this equipment not expressly appr oved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equi pment causes harm to the telephone network, the teleph one company should notify the customer that servi[...]

  • Page 152

    Regulatory information 152 5. Appendix Contact the people from you purchased the machine. The 13 amp plug is the most widely used in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. Yo u need to buy a suitable plug adaptor. Do not remove the moulded plug. If you cut off the moulded plu[...]

  • Page 153

    Regulatory information 153 5. Appendix The declaration of conformity may be consulted at www.samsung.com/printer , go to Support > Download center and enter your printer (MFP) na me to browse the EuDoC. January 1, 1995: Council Directive 2006/ 95/EC Approximation of the laws of the member states related to low voltage equipment. January 1, 1996:[...]

  • Page 154

    Regulatory information 154 5. Appendix 25 Regulatory compliance statements Wireless guidance Low power, Radio LAN devices (r adio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your pr inter system. The following section is a general overview of consider ations while operating a wir[...]

  • Page 155

    Regulatory information 155 5. Appendix Every country has different restri ctions on the use of wireless devices. Since your system is eq uipped with a wireless device, when traveling between countr ies with your system, check with the local Radio Approval au thorities prior to any move or trip for any restrictions on the use of a wireless device in[...]

  • Page 156

    Regulatory information 156 5. Appendix 26 China only[...]

  • Page 157

    157 5. Appendix Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for informat ion purposes only. All information in cluded herein is subject to change without notic e. Samsung Electronics is not responsible for an y direct or indirect damages, arising from or related to use of this user’s guide.[...]

  • Page 158

    158 Index A accessories ordering 92 address book button 23 , 25 arrow button 22 , 24 B back button 23 , 25 C cleaning inside 103 outside 103 pickup roller 105 scan unit 106 cleaning a machine 103 clear button 26 control panel 21 convention 9 copy button 22 , 24 copying basic copying 71 reducing or enlarging copies 73 D darkness button 22 , 24 defau[...]

  • Page 159

    Index 159 M Macintosh system requirements 139 maintenance parts 94 memory installing memory module 99 memory upgrading 99 menu button 22 , 25 menu overview 32 multi-purpose tray loading 52 tips on using 52 using special media 54 N network installing environment 141 numeric keypad 22 , 24 , 26 O OK button 22 , 24 on hook dial button 23 , 25 , 27 opt[...]

  • Page 160

    Index 160 T toner cartridge redistributing toner 95 replacing the cartridge 97 tray adjusting the width and length 49 changing the tray size 49 loading pape r in multi-pur pose tray 52 ordering an optional tray 92 ordering an parallel 93 setting the paper size and type 60 U understanding the status LED 123 Unix system requirements 140 USB cable dri[...]

  • Page 161

    SCX-483x Series SCX-563x Series SCX-573x Series User’s Guide Advanced imagine the possibilities This guide provides information about insta llation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.[...]

  • Page 162

    2 Contents 1 . Software installation 5 Installation for Macint osh 6 Reinstallation for Macintosh 7 Installation for Linux 9 Reinstallation f or Linux  2 . Using a network-connected machine 11 Useful network programs 12 Wired network setup 16 Installing driver over the network 28 IPv6 configuration 31 Wireless network setup 3 . Useful setting[...]

  • Page 163

    Contents 3 6 . Troubleshooting 146 Paper feeding problems 147 Power and cable connecting problems 148 Printing problems 152 Printing quality problems 160 Copying problems 161 Scanning problems 163 Faxing problems 165 Operating system problems Contact SAMSUNG worldwide Glossary[...]

  • Page 164

    1. Software installation This chapter provides instructions for in stalling essential and helpful software for use in an environment where the mach ine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the follo wing steps below and g[...]

  • Page 165

    5 1. Software installation Installation for Macintosh 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD -ROM drive. 3 Double-click the CD-ROM ic on that appears on your Macintosh desktop. 4 Double-click the MAC_Installer folder > Installer OS X icon. 5 Enter the password and[...]

  • Page 166

    6 1. Software installation Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD -ROM drive. 3 Double-click the CD-ROM ic on that appears on your Macintosh desktop. 4 D[...]

  • Page 167

    7 1. Software installation Installation for Linux You need to download Linux soft ware packages from the Samsung website to install the printer software (http://www.samsung.com/ printer). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, ty[...]

  • Page 168

    Installation for Linux 8 1. Software installation 4 Right-click the Smart Panel pack age and extract the package. 5 Double click cdroot > Linux > smartpanel > install.sh . 3 Installing the Printer Settings Utility 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type [...]

  • Page 169

    9 1. Software installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter th e system password. You must log in as a sup[...]

  • Page 170

    2. Using a network-connected machine This chapter gives you step-by-step in structions for setti ng up a network connected machine and software. • Useful network programs 11 • Wired network setup 12 • Installing driver over the network 16 • IPv6 configuration 28 • Wireless network setup 31  Supported optional device s and feat ures may[...]

  • Page 171

    11 2. Using a network-connected machine Useful network programs There are several programs availabl e to setup the network settings easily in a network environment. For the network administrator especially, managing several machin es on the network is possible. Before using the programs belo w, set the IP address first.  1 SyncThru™ Web Ser[...]

  • Page 172

    12 2. Using a network-connected machine Wired network setup You must set up the network protocol s on your machine to use it on your network. You can use network after conn ecting network cable to a corresponding port on your machine. • For models that do not have th e display screen on the control panel, use the SyncThru™ We b Service or SetIP[...]

  • Page 173

    Wired network setup 13 2. Using a network-connected machine 4 Turn on the machine. 5 From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP . 6 Click the icon (third from left ) in the SetIP window to open the TCP/IP configuration window. 7 Enter the machine’s new inform ation into the configuration window as[...]

  • Page 174

    Wired network setup 14 2. Using a network-connected machine 3 Double-click the file and Safari will automatically open, then select Trust . The browser will open the SetIPapplet.ht ml page that shows the printe r’s name and IP address information. 4 Click the icon (third from left ) in the SetIP window to open the TCP/IP configuration window. 5 E[...]

  • Page 175

    Wired network setup 15 2. Using a network-connected machine 5 The machine w ill auto matically print the Network Configuration Report .[...]

  • Page 176

    16 2. Using a network-connected machine Installing driver over the network  6 Windows 1 Make sure that the machine is conn ected to the network and powered on. Also, your machin e’s IP address should have been set (see "Setting IP address" on page 12). If the “ Found New Hardware Wizard ” appears during the installation proced[...]

  • Page 177

    Installing driver over the network 17 2. Using a network-connected machine • Search again When you press this button, the firewall notice window appears. - Turn off the firewall and Search again . For Windows operating system, click Start > Control Panel > Windows Firewall , and inactivate this option . - Turn off the firewall from the thir[...]

  • Page 178

    Installing driver over the network 18 2. Using a network-connected machine ► Command-line Parameters Following table shows commands th at can be used in the command window. Following command-line are e ffective and operated when command is used with /s or /S . But /h , /H or /? are exceptional commands that can be operated solely. Command- line D[...]

  • Page 179

    Installing driver over the network 19 2. Using a network-connected machine /a”<dest_path>” or /A”<dest_path>” Specifies destination path for installation. The destination path should be a fully qualified path. Since machine drivers should be installed on the OS specific location, this command applies to only application software[...]

  • Page 180

    Installing driver over the network 20 2. Using a network-connected machine /n”<Printer name>” or /N”<Printer name>” Specifies printer name. Printer instance shall be created as specified printer name. With this parameter, you can add printer instances as your wishes. /nd or /ND Commands not to set the installed driver as a defau[...]

  • Page 181

    Installing driver over the network 21 2. Using a network-connected machine ► Language code /v”<share name>” or /V”<share name>” Shares installed machine and add other available platform drivers for Point & Print. It will install all supported Windows OS platform’s machine drivers to system and share it with specified <[...]

  • Page 182

    Installing driver over the network 22 2. Using a network-connected machine  7 Macintosh 1 Make sure that the machine is connected to your network and powered on. Also, your machin e’s IP address should have been set (see "Setting IP address" on page 12). 2 Insert the supplied software CD into your CD-ROM dr ive. 3 Double-click the[...]

  • Page 183

    Installing driver over the network 23 2. Using a network-connected machine 9 Select Easy Install and click Install . Easy Install is recommended for most users. All components necessary for machine operations will be installed. If you select Custom Install , you can choose individual components to install. 10 When the message which warns that all a[...]

  • Page 184

    Installing driver over the network 24 2. Using a network-connected machine 22 Enter the queue name in the Queue input field. If you cannot determine the queue name for yo ur machine server, try using the default queue first. 23 F o r M a c O S X 1 0 . 3 , i f A u t o S e l e c t d o e s n o t w o r k p r o p e r l y , s e l e c t Samsung in Printer[...]

  • Page 185

    Installing driver over the network 25 2. Using a network-connected machine 8 The machine’ s IP address and m odel name appears o n list field. 9 Select your machine and click Next . 10 Input the printer description and Next . 11 After the machine is added, click Finish . 12 When installation is done, click Finish . Add a network printer 1 Double-[...]

  • Page 186

    Installing driver over the network 26 2. Using a network-connected machine 3 Copy the appropriate driver archive to the target UNIX computer. See administration guide of your UNIX OS for details. 4 Unpack the UNIX printe r driver package name. For example, on IBM AIX, use the following command (without “). gzip -d < "package archive name&[...]

  • Page 187

    Installing driver over the network 27 2. Using a network-connected machine d Execute the “ . /install –d ” command to uninstall the whole package. e To verify removal re sults, execute the “ . /install –c ” command. To re-install it, use the command “ . /install ” to reinstall the binaries. Setting up the printer To add the printer [...]

  • Page 188

    28 2. Using a network-connected machine IPv6 configuration IPv6 is supported proper ly only in Windows Vista or higher. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting (see "Network setup" on page 79). In the IPv6 network environment, follow the next proced[...]

  • Page 189

    IPv6 configuration 29 2. Using a network-connected machine  11 Setting IPv6 addresses The machine supports the followi ng IPv6 addresses for network printing and managements. • Link-local Address : Self-configured local IPv6 address ( Address starts with FE80). • Stateless Address : Automatically configured IPv6 address by a network route[...]

  • Page 190

    IPv6 configuration 30 2. Using a network-connected machine  12 Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses ( Link-local Address , Stateless Address , Stateful Address , Manual Address ) from Network Configuration Report (see "Pr[...]

  • Page 191

    31 2. Using a network-connected machine Wireless network setup Make sure your machine su pports a wireless network. Wireless network may not be available depending on the model.  13 Getting started Understanding your network type Typically, you can only have one connection between your computer and the machine at a time. Wireless network name[...]

  • Page 192

    Wireless network setup 32 2. Using a network-connected machine • With a USB cable: You can simply set up a wireless network using the program on the suppli ed software CD. Only Windows and Macintosh operating system s are supported (see "Setup using Windows" on page 34 or "S etup using Macintosh" on page 42). You can also inst[...]

  • Page 193

    Wireless network setup 33 2. Using a network-connected machine 3 Press WLAN Security > OK > None > OK . If you see another message, go to the next step. 4 According to the network you selected, the WLAN security encryption type will be WEP or WPA . •I n c a s e o f WEP , press the Open System or SharedKey . - Open System: Authentication [...]

  • Page 194

    Wireless network setup 34 2. Using a network-connected machine - SharedKey: Authentication is used. Enter the WEP Key after selecting SharedKey . • WPA-PSK or WPA2-PSK: You can select WPA-PSK or WPA2-PSK to authenticate the print server based on WPA Pre-Shared Key. This uses a shared secret key (generally called Pre-Shared Ke y passphrase), wh ic[...]

  • Page 195

    Wireless network setup 35 2. Using a network-connected machine 3 Insert the supplied software CD into your CD -ROM drive. Click Start > All programs > Accessories > Run . Type X: Setup.exe replacing “X” with the letter, which represents your CD-ROM drive and click OK . 4 Select the Wireless Setting and Installation option. • Install[...]

  • Page 196

    Wireless network setup 36 2. Using a network-connected machine • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depe nding on the need for data security. Shared Key: Authentication is used . A device th at has a proper WEP key can access the network. WPA Personal or W[...]

  • Page 197

    Wireless network setup 37 2. Using a network-connected machine 8 The window shows the wireless network settings and checks if the settings are correct. Click Next . • For the DHCP method If the IP address assignment method is DHCP, check if DHCP is shown in the window. If it shows Static, click Change TCP/IP to change the assignment method to DHC[...]

  • Page 198

    Wireless network setup 38 2. Using a network-connected machine 14 After the installation i s finished , a window asking you to print a test page appears. If you wa nt to print a te st page, click Print a test page . Otherwise, just click Next and go to step 16. 15 If the test page prints out correctly, click Yes . If not, click No to reprint it. 16[...]

  • Page 199

    Wireless network setup 39 2. Using a network-connected machine 4 Select the Wireless Setting and Installation option. • Install Now: If you have set the wirele ss network, click this button to install the machine’s driver to use the wireless network machine. If you have not set the wireless network, click Wireless Setting and Installation butto[...]

  • Page 200

    Wireless network setup 40 2. Using a network-connected machine • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depe nding on the need for data security. Shared Key: Authentication is used . A device th at has a proper WEP key can access the network. • Encryption: S[...]

  • Page 201

    Wireless network setup 41 2. Using a network-connected machine Before entering the IP addre ss for the machine, you must know the computer’s network co nfiguration info rmation. If the computer’s network config uration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s network configur ation is set t[...]

  • Page 202

    Wireless network setup 42 2. Using a network-connected machine 12 Select the components to be installed. Click Next . After selecting the components , you can also change the machine name, set the machine to be shared on the network, set the machine as the default machine, and ch ange the port name of each machine. Click Next . 13 After the install[...]

  • Page 203

    Wireless network setup 43 2. Using a network-connected machine 7 Enter the password and c lick OK . 8 Click Continue . 9 Read the license agreement and click Continue . 10 Click Agree to agree to the license agreement. 11 Click Continue . 12 Select Easy Install and click Install . Easy Install is recommended for most users. All components necessary[...]

  • Page 204

    Wireless network setup 44 2. Using a network-connected machine The wireless network security window appears when the access point has security setting. The wireless network security window a ppears. The window may differ according to its security mode: WEP or WPA. • WEP Select Open System or Shared Key for the authentication and enter the WEP sec[...]

  • Page 205

    Wireless network setup 45 2. Using a network-connected machine - Subnet Mask: 255.255.0.0 (U se the computer’s subnet mask.) - Gateway: 169.254.133. 1 17 The wireless network connects according to the network configuration. 18 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. 19 Follow th[...]

  • Page 206

    Wireless network setup 46 2. Using a network-connected machine 11 Select Easy Install and click Install . Easy Install is recommended for most users. All components necessary for machine operations will be installed. If you select Custom Install , you can choose individual operations will be installed. 12 Click Wireless Setting and Installation . 1[...]

  • Page 207

    Wireless network setup 47 2. Using a network-connected machine The wireless network security window appears when the ad hoc network has security setting. The wireless network security window appears. Select Open System or Shared Key for the authentication and click Next . • WEP (Wired Equivalent Privac y) is a security protocol preventing unautho[...]

  • Page 208

    Wireless network setup 48 2. Using a network-connected machine Before entering the IP addre ss for the machine, you must know the computer’s network co nfiguration info rmation. If the computer’s network config uration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s network configur ation is set t[...]

  • Page 209

    Wireless network setup 49 2. Using a network-connected machine • After completing the wire less network connection, you need to install a machine driver to print from an application (See "Installing dr iver over the network" on page 16). • See your network administrator, or the person that set up your wireless network, fo r informatio[...]

  • Page 210

    Wireless network setup 50 2. Using a network-connected machine 1 Check whether or not the networ k cable is connected to the machine. If not, connect the ma chine with a standard network cable. 2 Start a web browser such as Intern et Explorer, Safari or Firefox and enter your machine’s new IP address in the browser window. For example, 3 Click Lo[...]

  • Page 211

    Wireless network setup 51 2. Using a network-connected machine 8 Click Next . If the wireless security sett ing window appears, enter the registered password (n etwork key) and click Next . 9 The confirmation window appears, please check your wireless setup. If the setup is right, click Apply . Disconnect the network cable (standard or network). Yo[...]

  • Page 212

    Wireless network setup 52 2. Using a network-connected machine • The machine does not support a wireless network. Check the machine's user's guide included on the software CD supplied with your machine and prepar e a wireless network machine. ► Connecting Failure - Not Found SSID • The machine is unable to sear ch the network name ([...]

  • Page 213

    Wireless network setup 53 2. Using a network-connected machine ▪ Subnet Mask: 255.255.0.0 Then, the machine’s network information should be as below: ▪ IP address: 169.254.133. 43 ▪ Subnet Mask: 255.255.0.0 (U se the computer’s subnet mask.) ▪ Gateway: 169.254.133. 1 Other problems If problems occur while using the machine on a network,[...]

  • Page 214

    Wireless network setup 54 2. Using a network-connected machine • When using the ad hoc mode, in operating systems such as Windows Vista, you might need to set the wireless connection setting every time you us e the wireless machine. • You cannot use Infrastructure mode and Ad hoc mode at the same time for Samsung wireless network machines. • [...]

  • Page 215

    3. Useful setting menus This chapter explains how to browse the current status of yo ur machine, and the method of setting for ad vanced machine setup. • Print menu 56 •C o p y m e n u 5 7 •F a x m e n u 6 2 • Scan menu 66 • System setup 68 • Custom setup 81  The control panel provides access to various menus to set up the machine or[...]

  • Page 216

    56 3. Useful setting menus Print menu Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: •P r e s s Menu > Print Setup on the control panel. •O r p r e s s Setup > Machine Setup > Print Setup on the touch screen. Item Description Orientati on[...]

  • Page 217

    57 3. Useful setting menus Copy menu 1 Copy Feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: •P r e s s ( c o p y ) > Menu > Copy Feature on the control panel. •O r p r e s s Setup > Machine Setup > Default Setting > Copy Defa[...]

  • Page 218

    Copy menu 58 3. Useful setting menus Copy Collation Collate Copy Set the machine to sort the copy job. For example, if you make 2 copies of a 3 page original, one complete 3 page document will print followed by a second complete document. • On: Prints outp ut in sets to match the sequence of originals. • Off: Prints output sorted into st acks o[...]

  • Page 219

    Copy menu 59 3. Useful setting menus Book Copy The Book Copy feature allows you to copy an entire book. If the book is too thick, lift the cover until its hinges are caught by the stopper and then close the cover. If the book or magazine is thicker than 30 mm, start copying with the cover open . This copy feature is available only when you place or[...]

  • Page 220

    Copy menu 60 3. Useful setting menus Margin Shift copying Allows you to create a binding edge for the document. The image can be adjusted up or down on the page and/or shifted to the right or left. • Off: Does not use this feature. • Auto Center: Automatically copy in the center of the paper. Th is feature is available only when you place origi[...]

  • Page 221

    Copy menu 61 3. Useful setting menus 2 Copy Setup To change the menu options: •P r e s s ( c o p y ) > Menu > Copy Setup on the control panel. Watermark copying The watermark option allo ws you to print text over an existing docu ment. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL”[...]

  • Page 222

    62 3. Useful setting menus Fax menu 3 Fax Feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: •P r e s s ( Fax ) > Menu > Fax Feature on the control panel. •O r p r e s s Setup > Machine Setup > Default Setting > Fax Default on t[...]

  • Page 223

    Fax menu 63 3. Useful setting menus 4 Sending Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: •P r e s s ( Fax ) > Menu > Fax Setup > Sending on the control panel. •O r press Setup > Machine Setup > Default Setting > Fax Def[...]

  • Page 224

    Fax menu 64 3. Useful setting menus 5 Receiving Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: •P r e s s ( Fax ) > Menu > Fax Setup > Receiving on the control panel. •O r p r e s s Setup > Machine Setup > Default Setting >[...]

  • Page 225

    Fax menu 65 3. Useful setting menus Rcv Start Code Initiates fax reception from an extension phone plugged into the EXT socket on the back of the machine. If you pick up the extension phone and hear fax tones, enter th e code. It is preset to *9* at the factory. Auto Reduction Automatically reduces an incoming fax page to fit the size of the pape r[...]

  • Page 226

    66 3. Useful setting menus Scan menu 6 Scan Feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: •P r e s s ( Scan ) > Menu > Scan Feature on the control panel. •O r p r e s s Setup > Machine Setup > Default Setting > Scan Default[...]

  • Page 227

    Scan menu 67 3. Useful setting menus 7 Scan Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: •P r e s s ( Scan ) > Menu > Scan Setup on the control panel. • Orpre ss Setup > Machine Setup > Default Setting > Scan Default on the [...]

  • Page 228

    68 3. Useful setting menus System setup 8 Machine Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: •P r e s s Menu > System Setup > Machine Setup on the control panel. •O r p r e s s Setup > Machine Setup > Initial Setup on the tou[...]

  • Page 229

    System setup 69 3. Useful setting menus Scan PWR Save Sets how long the machine’s scanner part waits before going to power save mode. When the scanner does no t receive data for an extended period of time , power consumption is automatically lowered. System Timeout Sets the time that the machine remembers previously used copy sett ings. After the[...]

  • Page 230

    System setup 70 3. Useful setting menus Tray Chaining Auto Tray Switch Determine whether or not the machine continues printing when it detects the paper does not match. Paper Substitution Automatically substitutes the printer driver’s paper size to preven t the paper mismatch between Letter an d A4. For example, if you have A4 paper in the tray b[...]

  • Page 231

    System setup 71 3. Useful setting menus 9 Paper Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: •P r e s s Menu > System Setup > Paper Setup on the control panel. •O r p r e s s Setup > Machine Setup > Paper Setup on the touch scr[...]

  • Page 232

    System setup 72 3. Useful setting menus 10 Sound / Volume Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: •P r e s s Menu > System Setup > Sound/Volume on the control panel. •O r p r e s s Setup > Machine Setup > Initial Setup > Soun[...]

  • Page 233

    System setup 73 3. Useful setting menus To change the menu options: •P r e s s Menu > System Setup > Report on the control panel. •O r p r e s s Setup > Machine Setup > Reports on the touch screen. Item Description Menu Map Prints the menu map which shows the layout and current settings of this machine. All Reports Prints all kinds [...]

  • Page 234

    System setup 74 3. Useful setting menus 12 Maintenance Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: •P r e s s Menu > System Setup > Maintenance on the control panel. •O r p r e s s Setup > Machine Setup > Initial Setup on the touch [...]

  • Page 235

    System setup 75 3. Useful setting menus 13 Clear Setting Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: • P r e s s Menu > System Setup > Clear Setting on the control panel. •O r p r e s s Setup > Machine Setup > Restore Options on the[...]

  • Page 236

    System setup 76 3. Useful setting menus 14 Job Manage Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: • P r e s s Menu > System Setup > Job Manage on the control panel. Fax Setup Fax Default Restores all of the fax options to the factory defaul[...]

  • Page 237

    System setup 77 3. Useful setting menus 15 ImageOverwrite • P r e s s Menu > System Setup > ImageOverwrite on the control panel. 16 USB setup •P r e s s USB on the touch screen. 17 Emulation setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu option[...]

  • Page 238

    System setup 78 3. Useful setting menus 18 Email setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: •P r e s s Setup > Machine Setup > Email Setup on the touch screen. 19 Address book setup Some menus may not appear in the display depending [...]

  • Page 239

    System setup 79 3. Useful setting menus Doc Box Feature To change the menu options: • P r e s s Menu > Document Box > Doc Box Feature on the co ntrol panel. Doc Box Setup To change the menu options: • P r e s s Menu > Document Box > Doc Box Setup on the control panel. 21 Network setup Some menus may not appear in the display dependi[...]

  • Page 240

    System setup 80 3. Useful setting menus 802.1x You can selects the user authentication for network communication. For detailed information consult the network administrator. Wireless Selects this option to use the wireless network. Clear Setting Reverts the network se ttings to the default values. (Reboot required.) Network Conf. (Network Configura[...]

  • Page 241

    81 3. Useful setting menus Custom setup This menu appears only when the XOA (eXtensible Open Architecture) web application is in stalled. Contact the administrator to use this menu. To change the menu options: • P r e s s Menu > Custom on the control panel.[...]

  • Page 242

    4. Special features This chapter explains special copyin g, scanning, faxing, and printing features. • Altitude adjustment 83 • Changing the font setting 84 • Storing email address 85 • Entering various characters 87 • Setting up the address book 88 • Registering authorized users 91 • Printing features 92 • Fax features 109 • Scan[...]

  • Page 243

    83 4. Special features Altitude adjustment Print quality is affected by atmospheric pre ssure, which is determined by the height of th e machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the al titude where you are. You can set the al[...]

  • Page 244

    84 4. Special features Changing the font setting Your machine has preset the font for your region or country. If you want to change the font or set the font for special condition, such as the DOS environment, you can change the font setting from Emulation section in Printer Sett ings Utility program. • For Windows user, see "Advan ced settin[...]

  • Page 245

    85 4. Special features Storing email address You can set up address book wi th the email addresses you use frequently via SyncThru™ Web Serv ice and then easily and quickly enter email addresses by entering the loca tion numbers assigned to them in addr ess book. 1 Storing on your local machine 1 Access the SyncThru™ Web Serv ice (see "Usi[...]

  • Page 246

    Storing email address 86 4. Special features Searching with a particular first letter 1 Select (Scan) > Address Book > Search & Send > Select an address group > ID on the control panel. 2 Enter the first few letters of the name you want. 3 Search upwards or downward s, and select the name and address you want.[...]

  • Page 247

    87 4. Special features Entering various characters As you perform various tasks, yo u may need to enter names and numbers. For example, when you set up your machine, you enter your name or your company’s na me, and the fax nu mber. When you store fax numbers or email addresse s in memory, you may also enter the corresponding names. 3 Entering alp[...]

  • Page 248

    88 4. Special features Setting up the address book You can set up speed number with the fax nu mbers you use frequently via SyncThru™ Web Serv ice and then easily and quickly enter fax numbers by en tering the location numbers assigned to them in addr ess book. 5 Registering a speed dial number 1 Select (Fax) > Add ress Book > New & Edi[...]

  • Page 249

    Setting up the address book 89 4. Special features 7 Editing speed dial numbers 1 Select (Fax) > Add ress Book > New & Edit > Speed Dial on the control panel. Or select Setup > Machine Setup > Next > Address Book > Phone Book > View List > Individual on the touch sc reen. 2 Enter the speed dial number you want to edit[...]

  • Page 250

    Setting up the address book 90 4. Special features 7 When you have finished, select No when Another Number? appears and press OK . 8 Press ( Cancel or Stop/Clear ) to return to ready mode. 9 Editing group dial numbers 1 Select ( Fax ) > Address Book > New & Edit > Group Dial on the control panel. Or select Setup > Machine Setup >[...]

  • Page 251

    91 4. Special features Registering authorized users If you have connected your mach ine to a network and set up the network parameters correctly, you can scan and send images over the network. To send a scanned im age through email or via network server safely, you must register account information of authorized users to your local machine using Sy[...]

  • Page 252

    92 4. Special features Printing features 10 Changing the default print settings 1 Click the Windows Start menu. 2 Select Control Panel > Devices and Printers . 3 Right-click on your machine. 4 Select Printing preferences . If Printing preferences has a ▶ , you can select other printer drivers connected to the selected printer. 5 Change the set[...]

  • Page 253

    Printing features 93 4. Special features 12 Using advanced print features XPS printer driver : used to print XPS file format. • The XPS printer driver can be installed only on Windows Vista OS or higher. • You can install the XPS printe r driver when you insert the software CD into your CD-ROM drive. When the installation window appears, select[...]

  • Page 254

    Printing features 94 4. Special features To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine na me, that appears in the printer properties window may differ depending on the machi ne in use. Item Description Multiple [...]

  • Page 255

    Printing features 95 4. Special features Booklet Printing P r i n t s y o u r d o c u m e n t o n b o t h s i d e s o f a sheet of paper and arranges th e pages so that the paper can be folded in half after printing to produce a booklet. If you want to make a booklet , you need to print on Lett er, Legal, A4, US Folio, or Oficio sized print media. [...]

  • Page 256

    Printing features 96 4. Special features Double-sided Printing (continue) • Printer Default: If you select this option, this feature is determined by the se ttings you have selected on the control panel of the machin e. This option is available only wh en you use the PCL/ XPS printer driver. • None: Disables this feature. • Long Edge: This op[...]

  • Page 257

    Printing features 97 4. Special features Watermark ( Creating a watermark ) a To change the print settings from y our software application, access Printing Preferences . b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Ente r a text message in the Watermark Message box. You can enter up [...]

  • Page 258

    Printing features 98 4. Special features Overlay This option is available only wh en you use the PCL printer driver. An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file fo rmat that can be printed on any document. Overla ys are often used to take th e place of letterhead paper. Rather than using preprinte[...]

  • Page 259

    Printing features 99 4. Special features Overlay ( Using a page overlay ) a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load . Select the overlay file you want to use. If you have stored the overla[...]

  • Page 260

    Printing features 100 4. Special features Print Mode • This feature is available only if you have installed the opti onal memory or hard di sk, or set the RAM disk. • Some menus may not appear on the d i splay depending on opti ons or models. If so, it is not applicable to your machine. • Print Mode: The default Pr int Mode is Normal , which [...]

  • Page 261

    Printing features 101 4. Special features 13 Using Direct Printing Utility (Windows only) What is Direct Printing Utility? Direct Printing Utility is a program that sends the PDF files directly to your machin e to print without havi ng to opening the f ile. To install this program, select Advanced Installation > Custom Installation and put a che[...]

  • Page 262

    Printing features 102 4. Special features • Whether or not a PDF file ca n be printed using the Di rect Printing Utility program depends on how the PDF file was created. • The Direct Printing Utilit y program supports PDF version 1.7 and below. For higher vers ions, you must open the file to print it. Printing There are several ways yo u can pr[...]

  • Page 263

    Printing features 103 4. Special features 3 Choose your paper size, orientat ion, scaling, other options, and make sure that your machine is selected. Click OK . 4 Open the File menu and click Print . 5 Choose the number of copies and indicate which pages to print. 6 Click Print . Changing printer settings You can use advanced printing fe atures wh[...]

  • Page 264

    Printing features 104 4. Special features 3 Select a binding orientation from the Two-Sided option. 4 Select the other options to use. 5 Click Print and the machine prints on both sides of the paper. If you print more than 2 copies , the first copy and the second copy might print on the same sh eet of paper. Avoid printing on both sides of paper wh[...]

  • Page 265

    Printing features 105 4. Special features 1 Open an application, and select Print from the File menu 2 Select Print directly using lpr. 3 In the LPR GUI window, select the model name of your machine from the printer list and click Properties . 4 Change the print job properties using the following four tabs displayed at the top of the window. • Ge[...]

  • Page 266

    Printing features 106 4. Special features Configuring Printer Properties Using the Printer Properties window provided by the Printers configuration , you can change the various properties for your machine as a printer. 1 Open the Unified Driver Configurator . If necessary, switch to Printers configuration . 2 Select your machine on the avai lable p[...]

  • Page 267

    Printing features 107 4. Special features 3 Select the printing options from the window such as Page Selection . 4 Select how many copies are needed in Number of Copies . To take advantage of the printe r features p rovided by your printer driver, press Properties (see "Changi ng printer settings" on page 103). 5 Press OK to start the pri[...]

  • Page 268

    Printing features 108 4. Special features ► Margins tab • Use Margins: Set the margins for the document. By default, margins are not enab led. The user can change the margin settings by changing the values in the respective fields. Set by default, these values depend on the page size selected. • Unit: Change the units to points , inches, or c[...]

  • Page 269

    109 4. Special features Fax features 17 Automatic redialing When the number you have dialed is busy or there is no answer when you send a fax, the machine automatically redials the number. The redial time depends on the coun try's factory default sett ing. To change the time interval between redials and the number of redial attempts. When the [...]

  • Page 270

    Fax features 110 4. Special features 4 Click Print or OK . 5 Enter the recipients’ number s and select the option. 6 Click Send . 21 Delaying a fax transmission 1 Place a single document face down on the document glass, or load the documents face up into the document feeder. 2 Press (Fax) on the control panel. 3 Adjust the resolution and the da r[...]

  • Page 271

    Fax features 111 4. Special features 22 Adding documents to a reserved fax 1 Place a single document face down on the document glass, or load the documents face up into the document feeder. 2 Press Menu > Fax Feature > OK > Add Pages > OK on the control panel. 3 Select the fax job and pres s OK . When you have finished, select No when A[...]

  • Page 272

    Fax features 112 4. Special features 25 Forwarding a sent fax to another destination You can set the machine to forward th e received or sent fax to other destination by a fax, an email or a server. If yo u are out of office but have to receive the fax, th is feature may be useful. Though you sent or received a color fax, the data is forwarded in g[...]

  • Page 273

    Fax features 113 4. Special features 5 Press Stop/Clear to return to ready mode. Subsequent sent faxes will be forwarded to the specified fax machine. 27 Sending faxes on both sides of paper This is available only when you load originals into the document feeder. 1 Place a single document face down on the document glass, or load the documents face [...]

  • Page 274

    Fax features 114 4. Special features • Notify me when fax received: Set to show the popup window to notify receiving a fax. • Print received fax: After receivin g the fax, set prints information for the received fax. 4 Press OK . 29 Changing the receive modes 1 Press (Fax) > Menu > Fax Setup > OK > Receiving > OK > Receive Mod[...]

  • Page 275

    Fax features 115 4. Special features 31 Receiving in Answering Machine/Fax mode To use this mode, you must attach an answering machine to the EXT socket on the back of your machine. If the caller leaves a message, the answering machine st ores the message. If your machine detects a fax tone on the line , it automatically star ts to receive the fax.[...]

  • Page 276

    Fax features 116 4. Special features 1 Select ( Fax ) > Menu > Fax Setup > Receiving > DRPD Mode > Waiting Ring on the control panel. Or select Setup > Machine Setup > Next > Default Setting > Fax Default > Common > Receive Mode > DRPD on the touch screen. 2 Call your fax number from another telephone. 3 When you[...]

  • Page 277

    Fax features 117 4. Special features 35 Printing faxes on both sides of the paper 1 Press (Fax) > Menu > Fax Setup > OK > Receiving > OK > Duplex Print > OK on the control panel. • Off: Prints in Normal mode. • Long Edge: Prints pages to be read like a book. • Short Edge: Prints pages to be read by flipping like a note pa[...]

  • Page 278

    118 4. Special features Scan features 38 Scanning from network connected machine Make sure the printer dr iver is installed on your computer using the software CD, since the printer driver includes the scan program (s ee Basic Guide). 1 Place a single document face down on the document glass, or load the documents fa ce up into the ADF. 2 Select ( [...]

  • Page 279

    Scan features 119 4. Special features 4 Enter the server port nu mber, from 1 to 65535. 5 Check the box next to SMTP Requires Authentication to require authentication. 6 Enter the SMTP server login name and password. 7 Press Apply . • If the authentication method of SMTP server is POP3 before SMTP, put a check mark of SMTP Requires POP Before SMT[...]

  • Page 280

    Scan features 120 4. Special features 4 Enter the IP address in dotted de cimal notation or as a host name. 5 Enter the server port nu mber, from 1 to 65535. 6 Check the box next to Anonymous , then the server permits the access of unauthorized people. 7 Enter the login name and password. 8 Enter the domain name if your se rver is joined to the cer[...]

  • Page 281

    Scan features 121 4. Special features 1 Make sure that the machine is connected to your computer and powered on. 2 Place a single document face down on the document glass, or load the documents fa ce up into the ADF. 3 Open an application, such as Adobe Photoshop. 4 Click File > Import , and select the scanner device. 5 Set the scan options. 6 S[...]

  • Page 282

    Scan features 122 4. Special features 3 Click Start > All programs > Samsung Printers , and start Samsung Scan Assitant . Click the Help ( ) b u t to n f r o m t h e u p p e r - r i g h t c o r n er of t h e window and click on any option you want to know about. 4 Set the scan options. 5 Click Scan . 44 Scanning with SmarThru 4 1 Make sure th[...]

  • Page 283

    Scan features 123 4. Special features 45 Scanning with SmarThru Office •T o u s e SmarThru Office , you have to in stall the program manually from the supplied CD. Select Advanced Installation > Custom Installation and choose SmarThru Office to install. • You can use the OCR (Optical Character Reader) fe ature from SmarThru Office program. 1[...]

  • Page 284

    Scan features 124 4. Special features 4 Select the option you want. 5 Scan and save yo ur scanned image. If scanning does not operate in Image Capture , update Mac OS to the latest version. Image Capture operates properly in Mac OS X 10.3.9 or higher an d Mac OS X 10.4.7 or higher. Scanning from network connected machine The procedures in this user[...]

  • Page 285

    Scan features 125 4. Special features 47 Linux scanning Scanning 1 Make sure that the machine is connected to your computer and powered on. 2 Double-click the Unified Driver Configurator on your desktop. 3 Click the button to switch to Scanners Configuration. 4 Select the scanner on the list. 5 Click Properties . 6 Place a single document face do w[...]

  • Page 286

    Scan features 126 4. Special features 8 The document is scanned and the imag e preview appears in the Preview Pane . 9 Drag the pointer to set the image area to be scanned in the Preview Pane . 10 Select the option you want. 11 Scan and save yo ur scanned image. For later use, you can save as your scan se ttings and add it to the Job Type drop-down[...]

  • Page 287

    127 4. Special features Using shared folder features This feature allows you to use th e machine’s memory as a shared folder. The advantage of this featur e is that you can conveniently use the shared folder through your computer’s window. • You can use this feature in the models that have a mass storage device. • The administrator ca n set[...]

  • Page 288

    128 4. Special features Using memory/hard drive features Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. 50 Setting up the optional memory From the printer driver After installing the optional memo ry, you can use advanced printing features, such as proofing a job and specifying [...]

  • Page 289

    5. Maintenance This chapter introduces management tool s provided to help you make full use of your machine. It also provides information for maintaining the toner cartridge. • Storing the toner cartridge 130 • Tips for moving & storing your machine 132 • Useful management tools 133[...]

  • Page 290

    130 5. Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsun g suggests users follow these recommendations to ensu re optmal performanc e, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same en vironment in which[...]

  • Page 291

    Storing the toner cartridge 131 5. Maintenance Samsung’s printer warranty do es not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges. 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridg e yield) depends on the amount of toner that print jobs require.[...]

  • Page 292

    132 5. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the ma chine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely.[...]

  • Page 293

    133 5. Maintenance Useful management tools 4 Samsung AnyWeb Print This tool helps you screen-capture, previe w, scrap, and print Windows Internet Explorer pages mo re easily, than when you use an ordinary program. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version t o l i n k t o the websi[...]

  • Page 294

    Useful management tools 134 5. Maintenance SyncThru™ Web Service overview Some tabs may not appear depending on your model. ► Information tab This tab gives you general informat ion about your machine. You can check things, such as re maining amount of tone r. You can also print reports, such as an error report. • Active Alerts: Shows the ale[...]

  • Page 295

    Useful management tools 135 5. Maintenance ► Maintenance tab This tab allows you to maintain yo ur machine by upgrading firmware and setting contact information fo r sending emails. You can also connect to Samsung website or do wnload drivers by selecting the Link menu. • Firmware Upgrade: Upgrade your machine’s firmware. • Contact Informat[...]

  • Page 296

    Useful management tools 136 5. Maintenance 1 Start a web browser, such as In ternet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go . 2 Your machine’s embedded website opens. 3 From the Security tab, select System Security > System Administrator 4 Enter the [...]

  • Page 297

    Useful management tools 137 5. Maintenance Click the Help ( ) bu t t o n f r o m t h e u p p e r - r i g h t c o r ne r o f t h e window and click on any option you want to know about. Advanced settings user interface overview The advanced user interf ace is intended to be used by the person responsible for managing the network and machines. 2 Prin[...]

  • Page 298

    Useful management tools 138 5. Maintenance ► Device Settings Click Device Settings > Link to Program button, you can configure various mach ine settings. ► Scan to PC Settings This menu includes settings to create or delete scan to PC profiles. • Scan Activation: Determines whethe r or not scanning is enabled on the device. • Profile: Di[...]

  • Page 299

    Useful management tools 139 5. Maintenance • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operatin g system in use. • Check the operating system(s) that are compatible wit h your machine (see Basic Guide). Samsung Printer Status overview If an error occurs while operating[...]

  • Page 300

    Useful management tools 140 5. Maintenance 8 Using Smart Panel (Macintosh and Linux only) Smart Panel is a program that mo nitors and informs you of the machine’s status, and allows yo u to customize the machine’s settings. For Macintosh, Smart Panel is installed automatically when you install the machine software. Fo r Linux, you can download [...]

  • Page 301

    Useful management tools 141 5. Maintenance Changing Smart Panel’s settings Right-click in Linu x on the Smart Pane l icon and select Options . Select the settings you wan t from the Options window. 9 Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine de vices. You need [...]

  • Page 302

    Useful management tools 142 5. Maintenance To use the on screen help, click Help . 3 After changing the configurations, click Exit to close the Unified Driver Configurator . Printers configuration Printers configuration has the two tabs: Printers and Classes . ► Printers tab View the current system’s printer configuration by clicking on the mac[...]

  • Page 303

    Useful management tools 143 5. Maintenance • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. • Test: Allows you to print a test pa ge to ensure the machine is working properly. • Properties: Allows you to view an d change the printer’s properties. ► Classes tab The Classes [...]

  • Page 304

    Useful management tools 144 5. Maintenance • Refresh: Renews the available ports list. • Release port: Releases the selected port. 1 Switches to Ports configuration . 2 Shows all of the available ports. 3 Shows the port type, de vice connected to the port, and status.[...]

  • Page 305

    6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 146 • Power and cable conn ecting problems 147 • Printing problems 148 • Printing quality problems 152 • Copying problems 160 • Scanning problems 161 • Faxing problems 163 • Operating system problems 165[...]

  • Page 306

    146 6. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are usin g the correct typ e of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause [...]

  • Page 307

    147 6. Troubleshooting Power and cable connecting problems Click this link to open an anim ation about solving power problems. Condition Suggested solutions The machine is not receiving powe r, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electricity supply first. If the mach[...]

  • Page 308

    148 6. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a ( Power ) button on the control, press it. The machine is not selected as the default machine. Select your machine as your def[...]

  • Page 309

    Printing problems 149 6. Troubleshooting The machine does not print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the contro l panel to see if the machine is indicating a system error. Co ntact a service representative. The document size [...]

  • Page 310

    Printing problems 150 6. Troubleshooting The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defectiv e. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possibl e, attach the cable and the machine to another computer that you know works and try a[...]

  • Page 311

    Printing problems 151 6. Troubleshooting The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Incompatibility between the PDF file and the Acrobat products. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take lon[...]

  • Page 312

    152 6. Troubleshooting Printing quality problems If the inside of the mach ine is dirty or paper has been load ed improperly, there mi ght be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print • If a vertical white streak or faded ar ea appears on the page, the toner supply i[...]

  • Page 313

    Printing quality problems 153 6. Troubleshooting Toner specks • The paper may not meet specif ications; for example, the pape r may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine. • The paper path may need cleaning . Contact a service representative. Dropouts If faded areas, generally rounde d, occ[...]

  • Page 314

    Printing quality problems 154 6. Troubleshooting Vertical lines If black vertical streak s appear on the page: • The surface (drum part) of the ton e r cartridge inside the ma chine has probably been scratched. Remove the toner cartridge and install a new one. If white vertical streak s appear on the page: • The surface of the LSU part inside t[...]

  • Page 315

    Printing quality problems 155 6. Troubleshooting Vertical repetitive defects If marks repeatedly appear on the printed side of th e page at even intervals: • The toner cartridge may be da maged. If you still have the same problem, remove the toner ca rtridge and, install a new one. • Parts of the machine may have toner on them. If the defects o[...]

  • Page 316

    Printing quality problems 156 6. Troubleshooting Misformed characters • If characters are improperly form ed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • E nsure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides ar e not too tight or too loos e [...]

  • Page 317

    Printing quality problems 157 6. Troubleshooting Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. A lso try rotating the pa per 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clea n the inside of the machine. Solid color[...]

  • Page 318

    Printing quality problems 158 6. Troubleshooting Loose toner • Clean the inside of the machine. • Check the paper type and quality. • Remove the toner cartridge and then, install a new one. If the problem persists, the machine may requ ire repair. Contact a se rvice representative. Character voids Character v oids are white areas within parts[...]

  • Page 319

    Printing quality problems 159 6. Troubleshooting Curl If the printed paper is curled or paper does no t feed into the machine: • Turn the stack of paper over in the tray. A lso try rotating the pa per 180° in the tray. • Change the printer’s paper op tion and try again. Go to Printing Preferences , click the Paper tab, and set type to Thin .[...]

  • Page 320

    160 6. Troubleshooting Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to ligh ten or darken the ba ckgrounds of copies. Smears, lines, marks, or spots appear on copies. • If the defects are on the original, ad just darkness in copy fe ature to lighten the back ground of your co[...]

  • Page 321

    161 6. Troubleshooting Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder. • There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works[...]

  • Page 322

    Scanning problems 162 6. Troubleshooting Message appears on your computer screen: • Device can’t be set to the H/W mode you want. • Port is being used by another program. •P o r t i s d i s a b l e d . • Scanner is busy receiving or printing data. When the current job is completed, try again. • Invalid handle. • Scanning has failed. ?[...]

  • Page 323

    163 6. Troubleshooting Faxing problems Condition Suggested solutions The machine is not working, there is no display, or the buttons are not working. •U n p l u g t h e p o w e r c o r d and plug it in again. • Ensure that there is power being supplied to the electrical outlet. • Ensure that the power switch is turned on, an d the soft power [...]

  • Page 324

    Faxing problems 164 6. Troubleshooting The incoming fax has blank spaces or is of poor- quality. • The fax machine sending yo u the fax may be faulty. •A n o i s y p h o n e l i n e c a n cause line errors. • Check your machine by making a copy. • A toner cartridge has almost re ached its estimated cartridge li fe. Replace the toner cartrid[...]

  • Page 325

    165 6. Troubleshooting Operating system problems 1 Common Windows problems Refer to the Microsoft Windows Us er’s Guide that came wit h your computer fo r further information on Windows error messages. Condition Suggested solutions “File in Use” message appears during installation. Exit all software applicatio ns. Remove all software from the[...]

  • Page 326

    Operating system problems 166 6. Troubleshooting 2 Common Macintosh problems Refer to the Macintosh User’s Guide that came with your computer for fu rther information on Ma cintosh error messages. Condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Printing the [...]

  • Page 327

    Operating system problems 167 6. Troubleshooting 3 Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is inst alled in your system. Open Unified Driv er Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure th[...]

  • Page 328

    Operating system problems 168 6. Troubleshooting The machine does not print whole pages, and output is printed on half the page. It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and has been reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in A[...]

  • Page 329

    Operating system problems 169 6. Troubleshooting Refer to the Linux User’s Guide that came with your computer for furthe r information on Linux error messages. The machine does not appear on the scanners list. • Ensure your machine is attached to your computer, connected properly via the USB port, and is turned on. • Ensure the scanner driver[...]

  • Page 330

    Operating system problems 170 6. Troubleshooting 4 Common PostScript problems The following situations are PS lang uage specific and may occur when several printer la nguages are used. Problem Possible cause Solution The PostScript file cannot be printed The PostScript driver may not be installed correctly. • Install the PostScript driver (see &q[...]

  • Page 331

    171 Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region Customer Care Center Web Site ALBANIA 42 27 5755 ARGENTINE 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 AUSTRALIA 1300 362 603 www.samsung.com AUSTRIA 0810-SAMSUNG (7267864, € 0.07/min) www[...]

  • Page 332

    Contact SAMSUNG worldwide 172 FRANCE 01 48 63 00 00 www.samsung.com GERMANY 01805 - SAMSUNG (726- 7864 € 0,14/min) www.samsung.com GEORGIA 8-800-555-555 GREECE IT and Mobile : 80111- SAMSUNG (80111 7267864) from land line, local charge/ from mobile, 210 6897691 Cameras, Camcorders, Televisions and Household Appliances From mobile and fixed 210629[...]

  • Page 333

    Contact SAMSUNG worldwide 173 MACEDONIA 023 207 777 MEXICO 01-800-SAMSUNG (726- 7864) www.samsung.com MOLDOVA 00-800-500-55-500 MONTENEGRO 020 405 888 MOROCCO 080 100 2255 ww w.samsung.com NIGERIA 080-SAMSUNG(726-7864) www.samsung.com NETHERLANDS 0900-SAMSUNG (0900- 7267864) (€ 0,10/min) www.samsung.com NEW ZEALAND 0800 SAMSUN G (0800 726 786) ww[...]

  • Page 334

    Contact SAMSUNG worldwide 174 SINGAPORE 1800-SAMSUNG (726-7864) w ww.samsung.com SLOVAKIA 0800-SAMSUNG (726-7864) www.samsung.com SOUTH AFRICA 0860 SAMSUNG (726-78 64) www.sams ung.com SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com SWEDEN 0771 726 7864 (SAMSU NG) www.samsung.com SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08/min) www.samsung.com /ch[...]

  • Page 335

    175 Glossary The following glossary helps you get familiar with the product by understanding th e termin ologies commonly used with printing as well as mentioned in this user’s gu ide. 802.11 802.11 is a set of standards for wi reless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/[...]

  • Page 336

    Glossary 176 BOOTP Bootstrap Protocol. A network protoc ol used by a network client to obtain its IP address automatically . This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign th e IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation'[...]

  • Page 337

    Glossary 177 DHCP A Dynamic Host Configuration Protoc ol (DHCP) is a client-server networking protocol. A DHCP se rver provides configuration parameters specific to the DHCP cl ient host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to cl[...]

  • Page 338

    Glossary 178 Duty Cycle Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warran ty period. For example, if the duty cycle is 48,000 pages per month assuming 20 work[...]

  • Page 339

    Glossary 179 Fuser Unit The part of a laser prin ter that fuses th e toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuse r unit applies heat and pressure to ensure that the to ner stays on the paper permanently, which is why paper is warm when it comes out of a laser pr[...]

  • Page 340

    Glossary 180 IP address An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. IPM The Images Per Minute (IPM) is a way of meas uring the speed of a printer. An IPM rate indicates the number of single -sided sheets a printer ca[...]

  • Page 341

    Glossary 181 ITU-T No. 1 chart Standardized test chart published by ITU-T for document facsimile transmissions. JBIG Joint Bi-level Ima ge Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, partic ularly for faxes, but can also be used on other images. JPEG[...]

  • Page 342

    Glossary 182 MH Modified Huffman (MH) is a compre ssion method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image re commended by ITU-T T.4. MH is a codebook-based run-length en coding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this mi[...]

  • Page 343

    Glossary 183 OSI Open Systems Interconnection (OSI ) is a model developed by the International Organization fo r Standardization (ISO) for communications. OSI offers a st andard, modular approach to network design that divides the re quired set of complex functions into manageable, self-contained, fu nctional layers. The layers are, from top to bot[...]

  • Page 344

    Glossary 184 PPM Pages Per Minute ( PPM) is a method of measurement for determining how fast a printer work s, meaning the nu mber of pages a printer can produce in one minute. PRN file An interface for a device driver, this allows softwa re to interact with the device driver usin g standard input/output system calls, which simplifies many tasks. P[...]

  • Page 345

    Glossary 185 SMTP Simple Mail Transfer Protocol (S MTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text- based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client- server protocol, where the client transmits an email message to th[...]

  • Page 346

    Glossary 186 Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powd er used in laser printers and photocopiers, which forms the text and images on th e printed paper. Toner can be fused by by a combin ation of heat/pressure from the fuser, causing it to bind to the fibers in the paper. T[...]

  • Page 347

    Glossary 187 WEP Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another. WIA Windows Imaging Architec ture (WIA) is an imaging arch itect[...]

  • Page 348

    188 Index A address book editing 89 general setup 78 group editing 90 group registering 89 registering 88 using 88 address book setup 88 AnyWeb Print 133 authorized users registering 91 C Changing 84 Confirming 109 copy general setup 57 custom setup 81 D direct printing utility 101 document box 78 general setup 78 driver installation Unix 25 E Easy[...]

  • Page 349

    Index 189 browsing the machine status 57 , 61 , 62 , 67 , 72 Linux common Linux problems 167 driver installation for network connected 24 driver installation for USB cable connected 7 driver reinstallation for USB cable c onnected 9 printer properties 106 printing 104 scanning 125 unifled driver configurator 141 using SetIP 14 Linux scanning 125 M [...]

  • Page 350

    Index 190 printing on both sides of paper Macintosh 103 printing to a file 93 setting as a default machine 92 special printer features 93 UNIX 106 using direct pr inting utility 101 printing a document Linux 104 Macintosh 102 UNIX 106 printing feature 92 problem operating system problems 165 problems copying problems 160 faxing problems 163 paper f[...]

  • Page 351

    Index 191 W watermark create 97 delete 97 edit 97 Windows common Windows problems 165 driver installation for network connected 16 using SetIP 12 , 49 wireless ad hoc mode 31 computer 31 control panel 31 Infrastructure mode 31 installation 31 USB cable 34 wireless network network cable 48[...]