Samsung SL-M2020W manual

BASIC User’s Guide BASIC User’s Guide This guide provides information concer ning installation, basic operation and troubleshooting on windows. ADVANCED This guide prov ides informat ion about the in stallation, advanced con figuration, operation and troubleshooting on va rious OS environments. Some features may not be available depending on mo[...]

2 BASIC 1 . Introduction Key benefits 4 Features by models 6 Useful to know 8 About this user’s guide 9 Safety information 10 Machine overview 16 Control panel overview 19 Turning on the machine 21 Installing the driver locally 22 Reinstalling the driver 24 2 . Learning the Basic Usage Media and tray 26 Basic printing 35 3 . Maintenance Ordering [...]

1. Introduction This chapter provides info rmation you need to know before using the machine. •K e y b e n e f i t s 4 • Features by models 6 • Useful to know 8 • About this user’s guide 9 • Safety information 10 • Machine overview 16 • Control panel overview 19 • Turning on the machine 21 • Installing the driver locally 22 • [...]

Key benefits Environmentally friendly • To save toner and paper, this machin e supports the Eco feature (see "Easy Eco Driver" on page 148). • To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced pr int features" on page 133). • To save paper, you can print on both sides of the paper [...]

Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 62). • Print watermark: You can customize yo ur documents with words, such as “Confidential” (see "Using advanced print features" on page 133). • Print posters: The text and pictures[...]

Features by models Some features and optional goods may not be available depe nding on model or country. Operating System Software Operating System M202x series M202xW series Windows ● ● Mac ● ● Linux ● ● Unix Software M202x series M202xW series PCL printer driver SPL printer driver ● ● PS printer driver XPS printer driver a Samsung[...]

Features by models Variety feature ( ● : Included, Blank: Not available) Samsung Printer Status ● ● Easy Eco Driver Anyweb Print ● ● Easy Capture Manager ● ● a. For XPS driver, it is on ly supported for windows thro ugh the Samsung website (ww w.samsung.com) Software M202x series M202xW series Features M202x series M202xW series Hi-Sp[...]

Useful to know Where can I download the machine’s driver? • Visit www.samsung.com to down load the lates t machine’s driver, and install it on your system. Where can I purchase a ccessories or supplies? • Inquire at a Samsung distributor or your retailer. • Visit www.samsung.com/supplies. Selec t your country/region to view product servic[...]

9 1. Introduction About this user’s guide This user's guide provides information for your basic unde rstanding of the machine as well as detailed st eps to explain machine usage. • Read the safety in formation before using the machine. • If you have a problem using the mach ine, refer to the troubleshooting chapter. • Terms used in thi[...]

10 1. Introduction Safety information These warnings and precau tions are included to pr event injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a sa fe place for future reference. 3 Important safety[...]

Safety information 11 1. Introduction Caution 5 Operating method Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears d[...]

Safety information 12 1. Introduction 6 Installation / Moving Warning Caution Do not allow too many papers to st ack up in the paper output tray. It can damage the machine. Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or[...]

Safety information 13 1. Introduction 7 Maintenance / Checking Caution Use only No.26 AWG a or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110 V machine, then the gauge[...]

Safety information 14 1. Introduction 8 Supply usage Caution • Do not remove any covers or guards that are fastened with screws. • Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock. • The machine should only be repaired by a Samsung service technic[...]

Safety information 15 1. Introduction Using recycled supplies, such as toner, can cause damage to th e machine. In case of damage due to the use of recycled supplies, a service fee will be charged. For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) fo llow the instructions below. • When disposing of the[...]

16 1. Introduction Machine overview 9 Components The actual component may differ from the illustration below. Some components may change depending on the circumstances. Power cord Quick installation guide Software CD a a. The software CD conta ins the printer drivers and softwa re applications. Misc. accessories b b. Miscellaneous ac cessories incl[...]

Machine overview 17 1. Introduction 10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available dependin g on model or country (see "Features by models" on page 6). 1 Output tray 5 NFC (Near Field Communication) tag 2 Control panel 6 Top cover 3 Tray 7 [...]

Machine overview 18 1. Introduction 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available dependin g on model or country (see "Features by models" on page 6). 1U S B p o r t 2P o w e r r e c e p t a c l e 1 2[...]

19 1. Introduction Control panel overview This control panel may differ from yo ur machine depending on its model. There are various types of control panels. 1T o n e r LED Shows the status of the tone r (see "Status LED" on page 57). 2 1 3 4 2 WPS a Configures the wireless network connection easily without a computer (see "Wireless [...]

Control panel overview 20 1. Introduction 2 Print screen b • Prints the screen - Press this button and the green LED will start blinking. If you want to print only the active screen, release the button when the green LED stops blinking. If you want to print the whole screen, release the button while it’s blinking. • Print Screen ca n o nl y b[...]

21 1. Introduction Turning on the machine 1 Connect the machine to th e electricity supply first. 2 Press (power) on the control panel. If you want to turn the power off, press (power) on the control panel. 2 1[...]

22 1. Introduction Installing the driver locally A locally connected machine is a machin e directly attached to your computer using the cable. • If you are a Mac or Linux OS user, re fer to the "Software Installation" on page 83. • The installation window in this User’s Guide may differ depending on the machine and interface in use.[...]

Installing the driver locally 23 1. Introduction From the Windows 8 Start Screen • The V4 driver is automatically down loaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Sa msung website, www.samsung.com > find your product > Support or downloads. • You can do[...]

24 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 13 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software . • For [...]

2. Learning the Basic Usage After installation is complete, you may wa nt to set the mach ine’s default settings. Refer to the next section if you would like to set or change values. • Media and tray 26 • Basic printing 35[...]

26 2. Learning the Basic Usage Media and tray This chapter provides info rmation o n how to load print medi a into your machine. • Using print media that does not me et these specifications may cause problems or require repairs. Such repairs are not covered by Samsung ’s warranty or service agreements. • Make sure not to use the inkjet phot o[...]

Media and tray 27 2. Learning the Basic Usage 2 Loading pape r in the tray 1 Open the tray. 2 Flex or fan the edge of the paper stack to separate the pages before loading papers. 3 Adjust the tray size to the media size you are loading (see "Tray overview" on page 26). Then place the paper with the side you want to print facing up and ope[...]

Media and tray 28 2. Learning the Basic Usage • Do not push the paper width guide too far causing the media to warp. • If you do not adjust the paper widt h guide, it may cause paper jams. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. 5 When you print a document, set the pa per type and [...]

Media and tray 29 2. Learning the Basic Usage 3 Manual feeding in the tray The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes ( see "Print media specif ications" on page 62). Tips on using the manual feeder • Load only one type, size and weight of print media at time in the[...]

Media and tray 30 2. Learning the Basic Usage 4 Printing on special media The table below shows the sp ecial media usable in tray. To change the paper setting s et in the machine, from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 36). When using special media, we recommend you [...]

Media and tray 31 2. Learning the Basic Usage Envelope Printing successfully on envelopes depend s upon the quality of the envelopes. To print an envelope, place it as shown in the following figure. If you select Envelope from the Printing Preferences window, but the printed images get easily erased, select Thick Envelope and try printing again. Ho[...]

Media and tray 32 2. Learning the Basic Usage Labels To avoid damaging the ma chine, use only labels desi gned for use in laser printers. • When selecting labels, cons ider the following factors: - Adhesives: Should be stable at your ma chine’s fusing temperature. Check your machine’s specificatio ns to view the f using temperature (about 170[...]

Media and tray 33 2. Learning the Basic Usage Preprinted paper When loading preprinted pa per, the printed side sho uld be facing up with an uncurled edge at the front. If you expe rience problems with paper f eeding, turn the paper around. Note that pr int quality is not guaranteed. • Must be printed with heat-resistant ink that will not melt, v[...]

Media and tray 34 2. Learning the Basic Usage 5 Setting the paper size and type After loading paper in the paper tray, set the paper size and type. To change the paper setting s et in the machine, from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 36). If you want to use special[...]

35 2. Learning the Basic Usage Basic printing For special printing features, refer to the Advanced Guide (see "Usi ng advanced print features" on page 133). 6 Printing If you are a Mac or Linux user, refer to the "Mac printing" on page 140 or "Linux printing" on page 142. The following Printing Preferences window is fo[...]

Basic printing 36 2. Learning the Basic Usage 7 Canceling a print job If the print job is waiting in the print queue or print spoole r, cancel the job as follows: • You can access this window by s imply double-clicking the machine icon ( ) in the Windows task bar. 8 Opening printing preferences • The Printing Preferences window that appears in [...]

Basic printing 37 2. Learning the Basic Usage Using a favorite setting The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To save a Favorites item, follow these steps: 1 Change the settings as needed on each tab. 2 Enter a name for the item in the Fav[...]

3. Maintenance This chapter provides inform ation about purc hasing supplies, access ories and maintenance parts avail able for your machine. • Ordering supplies and accessories 39 • Available supplies 40 • Storing the toner cartridge 41 • Redistributing toner 43 • Replacing the toner cartridge 44 • Cleaning the machine 46 • Tips for [...]

39 3. Maintenance Ordering supplies and accessories Available accessories may differ from country to coun try. Contact your sales repres enta tives to obtain the list of available su pplies, and maintenance parts. To order Samsung-authorized supplies, accesso ries, and maintenance parts, contact your local Samsung de aler or the retailer whe re you[...]

40 3. Maintenance Available supplies When supplies reach the end of their life spans, you can order the followi ng types of supplies for your machine: Depending on the options, percentage of image area, and job mode used, the toner cartridge’s lifespan may differ. When purchasing new toner cartridges or other supplies, these must be purchased in [...]

41 3. Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humid ity. Samsung suggests users follow these recommendations to ensure optimal performance, highest qual ity, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environm ent in which [...]

Storing the toner cartridge 42 3. Maintenance 1 Handling instructions • Do not touch the surface of the phot oconductive drum in the cartridge. • Do not expose the cartridge to unnecessary vibrations or shock. • Never manually rotate the drum, especial ly in the reverse direction; this can cause internal damage and toner spillage. 2 Toner car[...]

43 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variat ion side to side. • The Toner LED blinks or ange. If this happens, you can temporari ly improve print quality by redistributing the remaining tone r in the cartridge. In some case s, white s[...]

44 3. Maintenance Replacing the toner cartridge 4 Toner cartridge Click this link to op en an animation about re placing a toner cartridge. • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or scisso rs to open th e toner cartridge package. They might scratch the drum of the c artridge. ?[...]

Replacing the toner cartridge 45 3. Maintenance When a toner cartridge has reached the en d of life, the machin e will stop printing. 1 2[...]

46 3. Maintenance Cleaning the machine If printing quality problems occur or if yo u use your machine in a dusty environment, you need to clean yo ur machine regularly to keep it in the best printing condition and use yo ur machine longer. • Cleaning the cabinet of the machine with cleaning materials cont ai ning large amount s of alcohol, solven[...]

Cleaning the machine 47 3. Maintenance 6 Cleaning the inside During the printing process, pa per, toner, and dust particles can accumulate inside the machine. This buildup can cause print q uality problems, such as toner specks or smearing. Cleaning the inside of th e machine clears and reduces these problems. • Use a dry lint-free cloth to clean[...]

Cleaning the machine 48 3. Maintenance 1 2 3 1 2 2 2 2 1[...]

Cleaning the machine 49 3. Maintenance 7 Cleaning the pickup roller • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. 2 1 1 2 2 2 2 1[...]

50 3. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine ma y be contaminated by toner , which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least tw o people are holding th e machine securel[...]

4. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Tips for avoiding paper jams 52 • Clearing paper jams 53 • Understanding the status LED 56 This chapter gives helpful information for what to do if you encounter an error.If your machine has a display screen, check the message on the di spla[...]

52 4. Troubleshooting Tips for avoiding paper jams By selecting the correct media types, most pa per jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guid es are positioned correctly (see "Tray overview" on page 26). • Do not overload the tray. Ensure that the paper level is b e[...]

53 4. Troubleshooting Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray Click this link to open an animation about clearing a jam. 2 1 1 2 3[...]

Clearing paper jams 54 4. Troubleshooting 2 Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. • Before opening the top cover, close the output support first. 1 2[...]

Clearing paper jams 55 4. Troubleshooting If you do not see the paper in this area, stop and go to next s tep: 1 2 1 2[...]

56 4. Troubleshooting Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message an d its instructions from the troubleshooting part. • You can also resolve the error with the guidelines from th[...]

Understanding the status LED 57 4. Troubleshooting 3 Status LED Status Description (Status LED) Off The machine is off-line or save mode. Green Blinking • When the machine is receiving data and pri nting data. • When the backlight blinks rapidly, the machine is printing data. On The machine is on-line and can be used. Red Blinking Waiting for a[...]

Understanding the status LED 58 4. Troubleshooting 4 Toner LED/ WPS LED/ Power LED Status Description (Toner LED) Orange Blinking Small amount of toner is left in the cart ridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing qual ity by redistributing the toner (se[...]

5. Appendix This chapter provides product specifications an d information conce rning applicable regulations. •S p e c i f i c a t i o n s 6 0 • Regulatory information 69 •C o p y r i g h t 7 9[...]

60 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without no tice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height 331 x 215 x 178 mm (13.03 x 8.46 x 7.01 inches) Weight Machine with consumables 3.97 kg (8.75 lb s) Noise Le[...]

Specifications 61 5. Appendix Power consumpt ion Average operating mode Less than 310 W Ready mode Less than 30 W Power save mode c • M202x series: Less than 1.1 W • M202xW series: Less than 1.9 W ( Wi- Fi Direct off :Less t han 1.5 W ) • M2020W/M2021W/M2024W : Less than 1.5 W Power off mode d Less than 0.45 W (0.1 W e ) Wireless f Module SPW[...]

Specifications 62 5. Appendix 2 Print media specifications Type Size Dimensions Print media wei ght/Capacity a Tray Manual feeding in tray b Plain Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m 2 (19 to 23 lbs bond) • 150 sheets of 80 g/m 2 (21 lbs bond) 71 to 85 g/m 2 (19 to 23 lbs bond) • 1 sheet Legal 216 x 356 mm (8.5 x 14 inches) Folio[...]

Specifications 63 5. Appendix Thick Refer to the Plain section Refer to the Plain section 86 to 120 g/m 2 (23 to 32 lbs bond) • 50 sheets of 120 g/m 2 (32 lbs bond) 86 to 120 g/m 2 (23 to 32 lbs bond) • 1 sheet Thin Refer to the Plain section Refer to the Plain section 60 to 70 g/m 2 (16 to 19 lbs bond) • 160 sheets of 60 g/m 2 (16 lbs bond) [...]

Specifications 64 5. Appendix Labels c Letter, Legal, Oficio, Folio, A4, B5(JIS), B5(ISO), Executive, A5 Refer to the Plain section 120 to 150 g/m 2 (32 to 40 lbs bond) • 10 sheets 120 to 150 g/m 2 (32 to 40 lbs bond) • 1 sheet CardStock Letter, Legal, Oficio, Folio, A4, B5(JIS), B5(ISO), Executive, A5, Postcard 4x 6 Refer to the Plain section [...]

Specifications 65 5. Appendix 3 System requirements Microsoft® Windows® Operating system Requirement (recommended) CPU RAM free HDD space Windows ® XP Intel ® Pentium ® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server ® 2003 Intel ® Pentium ® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB Windows Server ?[...]

Specifications 66 5. Appendix • Internet Explorer 6.0 or higher is the minimu m requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Mac Operating system Requirements (Recommended) CPU RAM Free HDD space Mac OS X 10.5 • Int[...]

Specifications 67 5. Appendix Linux Items Requirements Operating system Red Hat Enterprise Linux 5, 6 Fedora 11, 12, 13, 14, 15, 16, 17, 18 openSUSE 11.0 , 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3 Ubuntu 10.04, 10.10, 11 .0 4, 11.10, 12.04, 12.10 SUSE Linux Enterprise Desktop 10, 11 Debian 5.0, 6.0 Mint 13, 14 CPU Pentium IV 2.4GHz (Intel Core™2)[...]

Specifications 68 5. Appendix 4 Network environment Wireless models only (see "Features by models" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine. Items Specifications Network interface • 802.11b/g/n Wirel[...]

69 5. Appendix Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requ irements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I las[...]

Regulatory information 70 5. Appendix 7 Power saver 8 Recycling 9 China only Website : http://www.samsung. com/cn/support/location/ supportServiceLocation.d o?page=SERVICE.LOCATION This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an [...]

Regulatory information 71 5. Appendix 10 Correct disposal of this pro duct (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) The United States of America only Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www. samsung.com/re[...]

Regulatory information 72 5. Appendix This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection again st harmful interferenc e in a residential installation. This equipment generat es, uses and can radia te radio f[...]

Regulatory information 73 5. Appendix The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wirel ess device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices ar e on. The power outp ut of the wireles[...]

Regulatory information 74 5. Appendix 16 Turkey only 17 Thai only 18 Replacing the fitted plug (for UK only) Important The mains lead for this ma chine is fitted with a standard (B S 13 63) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you[...]

Regulatory information 75 5. Appendix You must have a 13 amp f use in the plug, adaptor, or at the distribution board. 19 Declaration of conformity (European countries) Approvals and Certifications January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of the member states related to low voltage equipment. January 1, 1996: Council [...]

Regulatory information 76 5. Appendix European radio approval information (for products fitted with EU-approved radio devices) Low power, Radio LAN typ e devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer syste m which is intended for ho me or office use. Thi[...]

Regulatory information 77 5. Appendix As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wirel ess device near the body (this does not include extremities) is typi cal. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting. This [...]

Regulatory information 78 5. Appendix 22 China only[...]

79 5. Appendix Copyright © 2013 Samsung Electronics Co ., Ltd. All rights reserved. This user’s guide is provided fo r information purposes only. All information includ ed herein is subject to change without notic e. Samsung Electronics is not respon sible for any direct or indirect damages, arisin g from or related to use of this user’s guide[...]

ADVANCED User’s Guide ADVANCED User’s Guide This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be availabl e depending on models or countries. BASIC This guide provides informatio n concerning installation, basic operation and troubleshootin[...]

81 ADVANCED 1 . Software Installation Installation for Mac 84 Reinstallation for Mac 85 Installation for Linux 86 Reinstallation for Linux 87 2 . Using a Network-connected Machine Useful network programs 89 Wired network setup 90 IPv6 configuration 91 Wireless network setup 93 Samsung Mobile Print 121 Using the NFC feature 122 Google Cloud Print™[...]

82 ADVANCED 5 . Troubleshooting Paper feeding problems 163 Power and cable connecting problems 164 Printing problems 165 Printing quality problems 169 Operating system problems 177[...]

1. Software Installation This chapter provides instructions for installing ess ential and help ful softwar e for use in an en vironment where the machine is connected via a cable. A loca lly connected machine is a machine dire ctly attached to your computer using the cable. • Installation for Mac 84 • Reinstallation for Mac 85 • Installation [...]

84 1. Software Installation Installation for Mac 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.8, double-clic k the CD-ROM that appears on Finder . 4 Double-click the MAC_Install[...]

85 1. Software Installation Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstalle r . 2 To uninstall printer software, click Continue . 3 Check the program you wa nt to delete and click Uninstall . 4 Enter the password [...]

86 1. Software Installation Installation for Linux You need to download Linux software pa ckages from the Sa msung website to install the printer software (http:// www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver You must log in as a super user (root) to install the machine software. If you ar[...]

87 1. Software Installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open Terminal program. 2 Move to uld folder extracted from Unified Linux Driver package. 3 Execute "./ uninstall.sh " command (If you're no t logged in as root, execute the command with " su[...]

2. Using a Network- connected Machine This chapter gives you step-by-step instructions f or setting up a net work connected machine and software. • Useful network programs 89 • Wired network setup 90 • IPv6 configuration 91 • Wireless network setup 93 • Samsung Mobile Print 121 • Using the NFC feature 122 • Google Cloud Print™ 124 ?[...]

89 2. Using a Network-connected Machine Useful network programs There are several prog rams available to setup the network sett ings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and opt[...]

90 2. Using a Network-connected Machine Wired network setup 3 Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. Th is will help you to set up a network. • Press the ( WPS ) button formore than 10 seconds on the control pane[...]

91 2. Using a Network-connected Machine IPv6 configuration IPv6 is supported properly only in Windows Vi sta or higher. In the IPv6 network environment, foll ow the next proced ure to use the IPv6 address. 4 From the SyncThru™ Web Service Activating IPv6 1 Access a web browser, such as Interne t Explorer, from Windows. Enter the machine IP addres[...]

IPv6 configuration 92 2. Using a Network-connected Machine IPv6 address configuration 1 Start a web browser, such as Inte rnet Explorer, th at supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses ( Link-local Address , Stateless Address , Stateful Address , Manual Address ) from Network Configuration Report (see "Printing a ne[...]

93 2. Using a Network-connected Machine Wireless network setup Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by models" on page 6). 5 Getting started Understanding your network type Typically, you can only have one connect ion between your computer and t[...]

Wireless network setup 94 2. Using a Network-connected Machine 6 Introducing wireless set up methods You can set wireless settings ei ther from the machine or th e computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method[...]

Wireless network setup 95 2. Using a Network-connected Machine • If problems occur during wireless set up or driver installation, refer to the trou bleshooting chapter (see "Troubleshooting" o n page 117). • It is strongly recommended that you set the password on Access Points. If you do not set the password on Access Points, th ey m [...]

Wireless network setup 96 2. Using a Network-connected Machine 7 Using the WPS button If your machine and an ac cess point (or wireless rou ter) support Wi-Fi Protected Setup™ (WPS), you can ea sily configure the wir eless network settings by pressing the (WPS) button on the control panel with out a computer. • If you want to use the wireless n[...]

Wireless network setup 97 2. Using a Network-connected Machine Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the sta tus LED blinks quickly. The machine starts connecting to th e wireless network. The LED blinks slowly for up to two minutes unti l you press the PBC button on the access p[...]

Wireless network setup 98 2. Using a Network-connected Machine Re-connecting to a network When the wireless function is off, the ma chine automatically tries to re-connect to the access point (o r wireless router) with th e previously used wireless connection settings and address. In the following cases, the machin e automatically re-connects to th[...]

Wireless network setup 99 2. Using a Network-connected Machine 8 Setup using Windows Shortcut to the Samsung Easy Wireless Setup program withou t the CD: If you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD (see "Accessing management tools" on page 145). Access point via USB [...]

Wireless network setup 100 2. Using a Network-connected Machine 5 Select Wireless network connection on the Printer Connection Type screen. Then, click Next . 6 On the Are you setting up your pr inter for the first time? screen, select Yes, I will set up my pr inter's wireless network. Then, c lick Next . If your printer is already co nnected [...]

Wireless network setup 101 2. Using a Network-connected Machine WPA Personal or WPA2 Personal: Select th is option to authentica te the print server based on a WPA Pre-Shared Key. This uses a shared secret key (generally called Pre Shared Key pass phrase), which is manually configured on the access point and each of its clients. • Encryption: Sel[...]

Wireless network setup 102 2. Using a Network-connected Machine 11 Select the components to be installed. 12 Follow the instructions in the installation window. Access point without a USB cable (recommended) Items to prepare • WiFi-enabled PC running Windows 7 or higher and an access point (router) • Software CD that was pr ovided with your mac[...]

Wireless network setup 103 2. Using a Network-connected Machine 4 Select Wireless network connection on the Printer Connection Type screen. Then, click Next . 5 On the Are you setting up your pr inter for the first time? screen, select Yes, I will set up my pr inter's wireless network. Then, c lick Next . If your printer is already co nnected [...]

Wireless network setup 104 2. Using a Network-connected Machine If below screen appears , press the (WPS) bu tton from the control panel within 2 minutes. 7 When the wireless network s et up is completed, click Next . 8 Follow the instructions in the installation window. Ad hoc via USB cable If you do not have an access point (AP), you may still co[...]

Wireless network setup 105 2. Using a Network-connected Machine Creating the ad hoc network in Windows 1 Turn on your computer and the wireless network machine. 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run . X: Setup.exe replacing “X?[...]

Wireless network setup 106 2. Using a Network-connected Machine • Enter the wireless Network Name: Enter the SSID name you want (SSID is case-sensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel. ( Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not[...]

Wireless network setup 107 2. Using a Network-connected Machine 9 The Wireless Network Setting Complete window appears. Click Next . 10 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Click Next . 11 Follow the instructions in the installation window. 9 Setup using Mac Access point via US[...]

Wireless network setup 108 2. Using a Network-connected Machine 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue . 11 If Wireless Settings screen appears, select Using a USB cable and click Next . If the screen does not appear, go to step 15.[...]

Wireless network setup 109 2. Using a Network-connected Machine 12 After searching, the window shows th e wireless network devices. Select the name (SSID) of the access p oint you want to use and click Next . When you set the wireless co nfigurat ion manually, clic k Advanced Setting . • Enter the wireless Network Name: Enter the SSID of the acce[...]

Wireless network setup 110 2. Using a Network-connected Machine 1 Make sure that the machine is conne cted to your co mputer andpowered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.8, double-clic k the CD-ROM that appears on Finder . 4 Double-click[...]

Wireless network setup 111 2. Using a Network-connected Machine 11 If Wireless Settings screen appears, select Using a direct wireless connection and click Next . If the screen does not appear, go to step 1 3. If below screen appears, press the (WPS) button from the control panel within 2 minutes. 12 When the wireless network set up is completed, c[...]

Wireless network setup 112 2. Using a Network-connected Machine Ad hoc via USB cable If you do not have an access point (AP), yo u may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network by following these simple directions. Items to prepare • Network-connected computer • Software CD that was pr ovided[...]

Wireless network setup 113 2. Using a Network-connected Machine 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue . 11 After searching the wire less networks, a list of wireless networks your machine has searched appears. Click Advanced Setting . • Enter the wireless Network Name: Enter the SSID name (S[...]

Wireless network setup 114 2. Using a Network-connected Machine 12 The window showing the wireless netwo rk settings appe ars. Check the settings and click Next . Before entering the IP address for the machine, you must know the computer’s network configuration info rmation. If the computer’s network configuration is set to DHCP, the wireless n[...]

Wireless network setup 115 2. Using a Network-connected Machine 10 Turning the Wi-Fi network on/off 1 Check whether the network cable is co nnected to the machine. If not, connect the machine with a standard network cable. 2 Start a web browser such as Internet Explorer, Safa ri, or Firefox and enter your machine’s new IP addr ess in the browser [...]

Wireless network setup 116 2. Using a Network-connected Machine Setting up Wi-Fi Direct You can enable Wi-Fi Direct feature by one of the following methods. From the USB cable-conn ected computer(recommended) • After the driver installation is complete, Samsung Easy Printer Manager can be set and changes in the Wi -Fi Direct can be made. Samsung [...]

Wireless network setup 117 2. Using a Network-connected Machine 12 Troubleshooting Problems during setup or driver installation Printers Not Found • Your machine may not be turned on . Turn on your computer and the machine. • USB cable is no t connected between your comp uter and machine. Connect the machine to your computer using the USB cable[...]

Wireless network setup 118 2. Using a Network-connected Machine 2 Check the printer port's IP address from your computer. a Click the Windows Start menu. • For Windows 8, from the Charms , select Search > Settings . b For Windows XP/Server 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardwa[...]

Wireless network setup 119 2. Using a Network-connected Machine Other problems If problems occur while using the machin e on a network, check the following: For information on the access point (or wireless ro uter), refer to its own user's guide. • You cannot enable wired and wire less networks at the same time. • Your computer, access poi[...]

Wireless network setup 120 2. Using a Network-connected Machine • The machine is located away from obstacles that could block the wireless signal. Remove any large metal objects between the acc ess point (or wireless router) and the machine. Make sure the machine and wireless access point (or wir eless router) are not separated by poles, wa lls, [...]

121 2. Using a Network-connected Machine Samsung Mobile Print 13 What is Samsung Mobile Print? Samsung Mobile Print is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung Mobile Print is not only compatible with yo ur Android and iOS smart phones but also with your iPod To[...]

122 2. Using a Network-connected Machine Using the NFC feature The NFC(Near Field Communi cation) printer allows yo u to directly print/scan from your cell phone just by holding your cell phone over the NFC tag on your printer. It does not require installing print driver or connecting to an access point. You just need NFC supported cell phone. In o[...]

Using the NFC feature 123 2. Using a Network-connected Machine • For some cell phones, NFC antenna might not be located at the back of the cell phone. Check the location of the NFC antenna on your cell phone before tagging. • If error message about changed PIN number appears, enter a changed PIN number and press OK. Follow the instructi on on t[...]

124 2. Using a Network-connected Machine Google Cloud Print™ Google Cloud Print™ is a ser vice that allows you to prin t to a printer using your smart phone, tablet, or any other web-c onnected devices. Just register your Google account with the printer, and you are read y to use the Google Cloud Print™ service. You can print your doc ument o[...]

Google Cloud Print™ 125 2. Using a Network-connected Machine 10 Click Finish printer registration . 11 Click Manage your printers . Now your printer is registered with Google Clou d Print™ service. Google Cloud Print™-ready devic es will appear in the list. 20 Printing with Google Cloud Print™ The printing procedure varies depending on the [...]

Google Cloud Print™ 126 2. Using a Network-connected Machine 5 Tap the Cloud Print button. 6 Set the printing options if you want. 7 Tap Click here to Print . Printing from the Chrome browser The following steps are an examp le of using the Chrome browser. 1 Run Chrome. 2 Open the document or email that you want to print. 3 Click the wrench icon [...]

127 2. Using a Network-connected Machine AirPrint Only AirPrint certified machines can us e the AirPrint feature. Check the box your machine came in for the AirPrint certified mark. 21 Setting up AirPrint Bonjour(mDNS) and IPP protocols are re quired on your machine to use the AirPrint feature. You can enable the AirPrint feature by one of the foll[...]

AirPrint 128 2. Using a Network-connected Machine 22 Printing via AirPrint For example, the iPad manual provides these instructions: 1 Open your email, photo, web page, or document you want to print. 2 Touch the action icon( ). 3 Select your printer driver name and option menu to set up. 4 Touch Print button. Print it out. Cancelling print job : To[...]

3. Special Features This chapter explains sp ecial printing features. • Altitude adjustment 130 • Changing the default print settings 131 • Setting your machine as a default machine 132 • Using advanced print features 133 • Mac printing 140 • Linux printing 142 The procedures in this chapter are mainly based on Windows 7.[...]

130 3. Special Features Altitude adjustment Print quality is affe cted by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, d etermine the altitude where you are. • For Windows an[...]

131 3. Special Features Changing the default print settings 1 Click the Windows Start menu. • For Windows 8, from the Charms , select Search > Settings . 2 For Windows XP/Ser ver 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows Server 2008 R2, selec[...]

132 3. Special Features Setting your machine as a default machine 1 Click the Windows Start menu. • For Windows 8, from the Charms , select Search > Settings . 2 For Windows XP/Ser ver 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows Server 2008 R2,[...]

133 3. Special Features Using advanced print features • XPS printer driver : used to print XPS file format. - The XPS printer driver can be inst alled only on Windows Vista OS or higher. - Install optional memory when an XPS job does not print because the printer is out of memory. - For models that provide XPS driver from the Samsung website, htt[...]

Using advanced print features 134 3. Special Features 2 Understanding special printer features You can use advanced printing fea tures when using your machine. To take advantage of the pr inter features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name[...]

Using advanced print features 135 3. Special Features Poster Printing Prints a single-page document onto 4 (Poster 2 x2), 9 (Poster 3x3) , or 16 (Poster 4x4) sheets of pa per, for the purpose of pasti ng the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selectin[...]

Using advanced print features 136 3. Special Features Double-sided Pr inting (Manual) a Print on both sides of a sheet of paper (duplex). • You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper • If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other p[...]

Using advanced print features 137 3. Special Features Watermark The watermark option allows you to print text over an existing do cument. For example, you use it when you want to have large gr ay letters reading “DRAFT” or “CONFID ENTIAL” printed diagonally across the first page or all pages of a document. Watermark ( Creating a wa termark [...]

Using advanced print features 138 3. Special Features Overlay a This option is available only when you use the PC L/SPL printer driver (see "Software" on page 6). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a sp ecial file format that can be printed on a ny document. Overlays are often used to take the[...]

Using advanced print features 139 3. Special Features Overlay ( Using a page overlay ) a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load . Select the overlay file you want to use. If you have stor[...]

140 3. Special Features Mac printing Some features may not be available de pending on models or options. It means that the features are not supported. 3 Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac: 1 Open the document to print. 2[...]

Mac printing 141 3. Special Features 6 Printing on both sides of the paper Some features may not be available de pending on models or options. It means that the features are not supported. Before printing in the duplex mode, de cide on which edge you will be binding your finished document. The bi nding options are, as follows: • Long-Edge Binding[...]

142 3. Special Features Linux printing Some features may not be available de pending on models or options. It means that the features are not supported. 8 Printing from applications There are a lot of Linux appl ications that allow you to print using Common UNIX Printing System (CUPS). You can prin t on your machin e from any such application. 1 Op[...]

Linux printing 143 3. Special Features 10 Configuring Printer Properties You can change the default printing op tions or connection type with Printing utility supplied by o/s. 1 Launch Printing utility(Go to System > Administration > Printing menu or execute " system-config-printer " command in Terminal program). 2 Select your print[...]

4. Useful Management Tools This chapter introduces manag ement tools provid ed to help you make full use of your machine. • Accessing management tools 145 • Samsung AnyWeb Print 147 • Easy Eco Driver 148 • Using SyncThru™ Web Service 149 • Using Samsung Easy Printer Manager 151 • Using Samsung Printer Status 154 • Using Samsung Prin[...]

145 4. Useful Management Tools Accessing management tools Samsung provides a variety of manage ment tools for Samsung printers. 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs . •For Windows 8, from Charms , select Search > Apps . 3 Find Samsung Printers . 4 Unde[...]

146 4. Useful Management Tools Easy Capture Manager Available for Windows OS users only. Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your capt ured screen as captured or edited.[...]

147 4. Useful Management Tools Samsung AnyWeb Print Available for Windows OS users only. This tool helps you screen-cap ture, preview, scrap, and print Windows Internet Ex plorer pages more easi ly, than when you use an ordinary program. Download the software from the Samsung web site then unpack and install it: (http://www.samsung.com > find yo[...]

148 4. Useful Management Tools Easy Eco Driver Available for Windows OS users only (see "Software" on page 6). With the Easy Eco Driver, you ca n apply Eco features to save paper and tone r before printing. Easy Eco Driver also allows you simple editing such as removin g images and texts, and more. You can save frequently used settin gs a[...]

149 4. Useful Management Tools Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service . • SyncThru™ Web Service explanati on in this user’s guide may differ from your machine depending on its options or models. • Network model only. 1 Accessing SyncThru™ Web Service 1 Acces[...]

Using SyncThru™ Web Service 150 4. Useful Management Tools • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports and font reports. Settings tab This tab allows you to set configurations provide d by your machine and network. You need to log-in as an administra[...]

151 4. Useful Management Tools Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 6). • Available for Windows and Mac OS user s only (see "Software" on page 6). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Sams[...]

Using Samsung Easy Printer Manager 152 4. Useful Management Tools Select the Help menu or click the button from the window and click on any option you want to know about. 1 Printer list The Printer List displays printers installed on your computer and network printers added by network discovery (Windows only). 2 Printer information This area gives [...]

Using Samsung Easy Printer Manager 153 4. Useful Management Tools 5 Advanced settings user interface overview The advanced user in terface is intended to be used by the person responsible for managing the ne twork and machines. Some menus may not appear in the display depending on options or models. I f so, it is not a pplicable to your m achine. D[...]

154 4. Useful Management Tools Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. • Available for Windows users. • The Samsung Printer Statu s window and its contents shown in this user’s guide may differ depending on the machine or operati ng system in use. • Check the [...]

Using Samsung Printer Status 155 4. Useful Management Tools 3 Order Supp lies You can order replacement toner ca rtridge(s) from online. 4 User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. 5 Close Close the[...]

156 4. Useful Management Tools Using Samsung Printer Experience Samsung Printer Experience is a Samsung applic ation that combines Samsung machine settings and machine ma nagement into one location. You can set device settings, or der supplies, open trou bleshooting guides, visit Samsung’s web site, and check conne cted machine information. This [...]

Using Samsung Printer Experience 157 4. Useful Management Tools 8 Adding/Deleting Printers If you do not have any printer added to the Samsung Printer Experience , or if you want to add/delete a printer, follow the instructions below. You can only add/delete network connected printers. Adding a printer 1 From the Charms , select Settings . Or, righ[...]

Using Samsung Printer Experience 158 4. Useful Management Tools Deleting a printer 1 From the Charms , select Settings . Or, right-click the Samsung Printer Experience page and select Settings . 2 Select Remove Printer 3 Select the printer you want to delete. 4 Click Yes . You can see that the deleted prin ter is removed from the screen. 9 Printing[...]

Using Samsung Printer Experience 159 4. Useful Management Tools 5 Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the prin t queue or print spooler, cancel the job as follows: • You can access this window by simp ly double-clicking the machine icon ( ) in the Windows task bar. Opening more s[...]

Using Samsung Printer Experience 160 4. Useful Management Tools Basic tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings This option allows you to choose mult iple pages per s ide to save media. Advanced tab Paper settings This option allows you to set the basic paper [...]

Using Samsung Printer Experience 161 4. Useful Management Tools Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Job Accounting This option allows you to prin t with the given permission. Confidential Printing This option is used f[...]

5. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Paper feeding problems 163 • Power and cable connecting problems 164 • P rinting problems 165 • Printing quality problems 169 • Operating system problems 177[...]

163 5. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause so[...]

164 5. Troubleshooting Power and cable connecting problems 1 Power Click this link to open an anim ation about solving power problems. Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electricity supply first and p[...]

165 5. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Check the power cord co nnections. Check the power switch and the power source. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the ma[...]

Printing problems 166 5. Troubleshooting The machine does not print. The printer driver may be incorrectly installe d. Unin stall and reinsta ll the machine’s driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size[...]

Printing problems 167 5. Troubleshooting The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defective. Di sconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a [...]

Printing problems 168 5. Troubleshooting Before printing, the machine emits vapor near the output tray. Using damp/wet paper can cause vapor [white smoke] during printing. This is not a problem, just keep printing. If you are bothered by the smoke [vapor], then replace the paper with fresh paper from an unopened ream. The machine does not print spe[...]

169 5. Troubleshooting Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a redu ction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is l[...]

Printing quality problems 170 5. Troubleshooting Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine " on page 46). • The paper path may need cleaning. Contact a service re presentative [...]

Printing quality problems 171 5. Troubleshooting Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge insi de the machin e has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" o n page 44). If white vertical streaks app[...]

Printing quality problems 172 5. Troubleshooting Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge" on page 44). • Parts[...]

Printing quality problems 173 5. Troubleshooting Misformed characters • If characters are improperly formed an d producing hollow images, the paper stoc k may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or to o loose a[...]

Printing quality problems 174 5. Troubleshooting Wrinkles or creases • Ensure that the paper i s loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Al so try rotating the paper 1 80° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of th e machine (see "[...]

Printing quality problems 175 5. Troubleshooting Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 46). • Check the paper type and quality. • Remove the toner cartridge and then, install a new on e (see "Replacing the toner cartridge" on page 44). If the problem persists, the machine may req[...]

Printing quality problems 176 5. Troubleshooting Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Al so try rotating the paper 1 80° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences , click the Paper tab, and set type to Thin (se[...]

177 5. Troubleshooting Operating system problems 2 Common Windows problems Refer to the Microsoft Windows User’s Guide that came with yo ur computer f or further informat ion on Windows error messages. Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the [...]

Operating system problems 178 5. Troubleshooting 3 Common Mac problems Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages. Condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Printing the PDF file as an image[...]

Operating system problems 179 5. Troubleshooting 4 Common Linux problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Condition Suggested solutions Printing with more than 2 copies does not work. The problem occurs on Ubuntu 12.04 due to problem in standard CU PS filter 'pdftop[...]

180 Contact SA MSUNG wor ldwide Contact SAMSUNG worldwide If you have any comments or questions regarding Sa msung products, contact the Samsung custom er care center. Country/Region Customer Care Center WebSite ANGOLA 91-726-7864 www.samsung.com ARGENTINA 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 www.samsung.com AUSTRALIA 1300 362 603 www[...]

Contact SAMSUNG worldwide 181 Contact SA MSUNG wor ldwide CYPRUS 8009 4000 only from landline(+30) 210 6897691 from mobile and land line www.samsung.com CZECH 800-SAMSUNG (800-726786) www.samsung.com DENMARK 70 70 19 70 www.samsung.com DOMINICA 1-800-751-2676 www.samsung.com/ latin (Spanish) www.samsung.com/ latin_en (English) ECUADOR 1-800-10-7267[...]

Contact SAMSUNG worldwide 182 Contact SA MSUNG wor ldwide HUNGARY 06-80-SAMSUNG (726-7864) www.samsung.com INDIA 1800 3000 8282 1800 266 8282 www.samsung.com/in INDONESIA 0800-112-8888 021-5699-7777 www.samsung.com/id IRAN 021-8255 www.samsung.com ITALIA 800-SAMSUNG (726-7864) www.samsung.com JAMAICA 1-800-234-7267 www.samsung.com JAPAN 0120-327-52[...]

Contact SAMSUNG worldwide 183 Contact SA MSUNG wor ldwide OMAN 800-SAMSUNG (726-7864) www.samsung.com/ae (English) www.samsung.com/ ae_ar (A rabic) PANAMA 800-7267 www.samsung.com/ latin (Spanish) www.samsung.com/ latin_en (English) PARAGUAY 98005210001 www.samsung.com PERU 0-800-777-08 (Only from landline) 336-8686 (From HHP & landline) www.sa[...]

Contact SAMSUNG worldwide 184 Contact SA MSUNG wor ldwide SLOVAKIA 0800 - SAMSUNG(0800-7 26 786) www.samsung .com SOUTH AFRICA 0860 SAMSUNG (726-7864) www.samsung.com SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com SWEDEN 0771 726 7864 (SAMSU NG) www.samsung.com SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08/min) www.samsung.com/ch www.samsung.com/ c[...]

185 Glossary Glossary The following glossary helps you get fa miliar with the product by understanding the terminologies common ly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of stand ards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Stand ards Committee (IEEE 802). 8[...]

Glossary 186 Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client . BOOTP enables 'diskless workstatio[...]

Glossary 187 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configurat ion parameters specific to the DHCP client host requesting, generally, informat ion required by the client host to participate on an IP netwo rk. DHCP also provides a me chanism for allocation of IP addre[...]

Glossary 188 Glossary ECM Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automa tically detects and corrects errors in the fax transmission process that are some times caused by telephone line noise. Emulation Emulation is a technique of one machine obtaining the same results as anothe[...]

Glossary 189 Glossary Gateway A connection between computer networ ks, or between a c omputer network and a telephone line. It is very popular, as it is a computer or a network that allows access to anothe r computer or network. Grayscale A shades of gray that represent light and dark portions of an image when color images are converted to gra ysca[...]

Glossary 190 Glossary IPM The Images Per Minute (IPM) is a way of me asuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. IPP The Internet Printing Protocol (IPP) defin es a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth[...]

Glossary 191 Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a netwo rking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diod e (LED) is a semiconductor d evice that indicates the status of a machine. MAC address Media Access Control (MAC) address is a unique identi fier associate[...]

Glossary 192 Glossary NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC , and the network protocols were based on the archetyp al Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Organic Photo Conductor (OPC) is a mech anism that make s a vir[...]

Glossary 193 Glossary PostScript PostScript (PS) is a page description language and programming language used primarily in the electronic an d desktop publishing areas. - that is run in an interpreter to generate an image. Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like p[...]

Glossary 194 Glossary SMB Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellan eous communications between nodes on a network. It also provides an authen ticated Inter-process communication mechanism. SMTP Simple Mail Transfer Protoc ol (SMTP) is the standard for e-mail transmissions [...]

Glossary 195 Glossary TWAIN An industry standard for scanners an d software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image captur e API for Microsoft Windows and Apple Macintosh operating systems. UNC Path Uniform Naming Convention (UNC) is a standard way to access[...]

Glossary 196 Glossary WPA-PSK WPA-PSK (WPA Pre-Share d Key) is special mode of WPA for small business or home users. A shared key, or password, is configu red in the wir eless access point (WAP) and any wireless laptop or desk top devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more adva[...]

197 Index Index A accessing management tools 145 AirPrint 127 AnyWeb Print 147 C cleaning inside 47 outside 46 pickup roller 49 cleaning a machine 46 control panel 19 convention 9 E eco printing 37 F favorites settings, for printing 37 features 4 print media fe ature 62 front view 17 G general icons 9 glossary 185 google cloud printing 124 J jam cl[...]

Index 198 Index P placing a machine adjusting the altitude 130 print mobile OS 121 print media card stock 32 envelope 31 labels 32 output support 62 preprinted paper 33 special media 30 printer preferences Linux 143 Printer Status general information 154 Printing 35 printing changing the default print settings 131 Linux 142 Macintosh 140 multiple p[...]

Index 199 Index USB cable driver installation 84 , 86 , 85 , 87 using help 37 , 141 W watermark create 137 delete 137 edit 137 Windows common Windows problems 177 driver installation for USB cable connected 22 , 24 system requirements 65 wireless ad hoc mode 93 Infrastructure mode 93 USB cable 99 , 102 WPS (the machine does not ha ve a display scre[...]