Samsung SLM2875FDXAA manual

BASIC User’s Guide SCX-472x Series SCX-470x Series BASIC User’s Guide This guide provides information concer ning installation, basic operation and troubleshooting on windows. ADVANCED This guide prov ides informatio n about insta llation, advanced configu ration, operation and troubleshooting on vari ous OS environm ents. Some features may not[...]

2 BASIC 1 . Introduction Key benefits 5 Features by models 7 Useful to know 13 About this user’s guide 14 Safety information 15 Machine overview 20 Control panel overview 24 Turning on the machine 27 Installing the driver locally 28 Reinstalling the driver 29 2 . Menu overview and basic setup Menu overview 31 Changing the display language 40 Medi[...]

3 BASIC Regulatory information 113 Copyright 126[...]

1. Introduction This chapter provides info rmation you need to know before using the machine. •K e y b e n e f i t s 5 • Features by models 7 • Useful to know 13 • About this user’s guide 14 • Safety information 15 • Machine overview 20 • Control panel overview 24 • Turning on the machine 27 • Installing the driver locally 28 ?[...]

Key benefits Environmentally friendly • To save toner and paper, this machine supports Eco feature. • To save paper, you can pr int multiple pages on one single sheet of paper (see "Using advanced print features" on page 216). • To save paper, you can print on bo th sides of the paper (double-sided printing) (see "Using advance[...]

Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 105). • Print watermark: You can customize yo ur documents with words, such as “Confidential” (see "Using advanced print features" on page 216). • Print posters: The text and picture[...]

Features by models Some features and optional goods may not be available depe nding on model or country. Operating System ( ● : Included, Blank: Not available) Software Operating System SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series SCX-472xFW Series SCX-472xHW Series SCX-470x ND Series Windows ● ● ● Macintosh ● ● ● Linux ● ?[...]

Features by models Samsung Easy Printer Manager Scan to PC settings ● ● ● Fax to PC settings ● ● Device settings ● ● ● Samsung Printer Status ● ● ● Smart Panel ● ● ● AnyWeb Print ● ● ● SyncThru™ Web Service ● ● ● SyncThru Admin Web Service ● ● ● Easy Eco Driver ● ● ● Fax Samsung Network PC Fax ?[...]

Features by models ( ● : Included, Blank: Not available)[...]

Features by models Variety feature Features SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series SCX-472xFW Series SCX-472xHW Series SCX-470xN D Series Hi-Speed USB 2.0 ●●● Network Interface Ethernet 10/100 Base TX wired LAN ●●● Network Interface 802.11b/g/n wireless LAN ● Eco printing ●●● Duplex (2-sided) printing ●●● US[...]

Features by models 11 1. Introduction Fax Multi-send ● ● Delay send ● ● Priority send ● ● Duplex send Secure receive ● ● Duplex print ● ● Send/ Receive forward - fax ● ● Send/ Receive forward - email Send/ Receive forward - server Scan Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scan to PC ●[...]

Features by models 12 1. Introduction ( ● : Included, Blank: Not available) Copy ID card copying ●●● Collation ●●● Poster ●●● Clone ●●● Book Copy (Continue) 2-up/ 4-up ●●● Adjust background ●●● Margin shift Edge erase Gray enhance Duplex copy ●●● Features SCX-472xFD Series SCX-472xHD Series SCX-472xHN Ser[...]

Useful to know The machine does not print. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 56). • Remove the driver and install it again (see "Installing the driver locally" on page 28). • Select your machine as your de fault machine in your Windows. Where can I purcha[...]

14 1. Introduction About this user’s guide This user's guide provides information for your basic unde rstanding of the machine as well as detailed st eps to explain machine usage. • Read the safety in formation before using the machine. • If you have a problem using the mach ine, refer to the troubleshooting chapter. • Terms used in th[...]

15 1. Introduction Safety information These warnings and precau tions are included to pr event injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a sa fe place for future reference. 3 Important safety[...]

Safety information 16 1. Introduction Caution 5 Operating method Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears d[...]

Safety information 17 1. Introduction 6 Installation / Moving Warning Caution Do not allow too many papers to sta ck up in the paper output tray. It can damage the machine. Do not block or push objects into the ve ntilation opening. This could result in elevated component temperatures whi ch can cause damage or fire. Use of controls or adjustments [...]

Safety information 18 1. Introduction 7 Maintenance / Checking Caution The machine should be connected to the power level which is specified on the label. If you are unsure and want to check the power level you are using, contact the electric al utility company. Do not put a cover over the machin e or place i t in an airtight location, such as a cl[...]

Safety information 19 1. Introduction 8 Supply usage Caution Do not disassemble the toner cartridge. Toner dust can be dangerous if inhaled or ingested. Do not burn any of the supplies such as toner cart ridge or fuser unit. This could cause an explosion or uncontrollable fire. When storing supplies such as to ner cartridges, keep them away from ch[...]

20 1. Introduction Machine overview 9 Accessories Power cord Quick installation guide Software CD a a. The software CD contains the pri nt drivers and software app lications. Handset b b. Handset model only (see "Fe a tures by models" on page 7) Misc. accessories c c. Miscellaneous accessories in cluded with your machine may vary by count[...]

Machine overview 21 1. Introduction 10 Front view • This illustration may differ from yo ur machine depending on your model. • Some features and optional goods may not be available dependin g on model or country (see "Features by models" on page 7). 1 Document feeder cover 7 Manual feeder tray 13 Scanner glass 2 Document feeder guide [...]

Machine overview 22 1. Introduction 3 Document feeder output tray 9 Outpu t tray 15 Paper width guide on a document feeder 4 Control Panel 10 Output support 16 Document feeder output support 5 Paper level indicator 11 Paper wi dth guide on a manual feeder 17 Handset a 6 Tray 12 Scanner lid a. Handset model onl y (see "Featu res by models"[...]

Machine overview 23 1. Introduction 11 Rear view • This illustration may differ from yo ur machine depending on your model. • Some features and optional goods may not be available dependin g on model or country (see "Features by models" on page 7). 1 Network port 3 Telephone line socket (Line) (SCX-472x Series only) 5 Power receptacle[...]

24 1. Introduction Control panel overview This control panel may differ from yo ur machine depending on its model. There are various types of control panels. 12 A Type (SCX-472x Series) 1 Eco Turn into eco mode to reduce toner consumption and paper usage (see"Eco printing" on page 58). 2 (WPS) Configures the wireless network connection ea[...]

Control panel overview 25 1. Introduction 13 B Type (SCX-470x Series) 10 OK Confirms the selection on the screen. 11 (Back) Sends you back to the upper menu level. 12 (Start) Starts a job. 13 (Stop/Clear) Stops an operation s at any time. 14 Status LED Indicates the status of your machine (see "Understanding the status LED" on page 96). 1[...]

Control panel overview 26 1. Introduction 14 Adjusting the control panel 2 Darkness Adjust the brightness level to make a copy for easier reading, when the original contains faint markings and dark images. 3 ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on pa[...]

27 1. Introduction Turning on the machine 1 Connect the machine to th e electricity supply first. Turn the switch on if the machine has a power switch.[...]

28 1. Introduction Installing the driver locally A locally connected machine is a machin e directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a n etwork connected machine’s driver (see Advanced Guide). • If you are a Macintosh, Linux, or Unix OS us[...]

29 1. Introduction Reinstalling the driver If the printer driver does no t work properly, follo w the steps below to reinstall the driver. 16 Windows 1 Make sure that the machine is connect ed to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall . [...]

2. Menu overview and basic setup This chapter provides information about the overall menu structure and the basic setup optio ns. • Menu overview 31 • Changing the display language 40 • Media and tray 41 • Basic printing 55 • Basic copying 61 • Basic scanning 65 • Basic faxing 66[...]

31 2. Menu overview and basic setup Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • An asterisk (*) appears next to the currently selected menu. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • So[...]

Menu overview 32 2. Menu overview and basic setup Fax Feature a Priority Send Forward Fax PC Secure Receive On Off Print Add Page Cancel Job Fax Setup a Sending Redial Times Redial Term Prefix Dial ECM Mode Send Report Image TCR Dial Mode b Items Options Fax Setup a Receiving Receive Mode Ring To Answer Stamp RCV Name RCV Start Code Auto Reduction [...]

Menu overview 33 2. Menu overview and basic setup Copy Feature Contrast Light+5 - Light+1 Normal Dark+1 - Dark+5 Original Type Text Text/Photo Photo Layout Normal 2-Up 4-Up ID cop y Poster Copy Clone Copy Adjust Bkgd. O ff Auto Enhance Lev.1 Enhance Lev.2 Erase Lev.1 - Erase Lev.4 Duplex Off 1 -> 2 Side Long 1 -> 2 SideShort Items Options Cop[...]

Menu overview 34 2. Menu overview and basic setup Print Setup Clear Text Off Minimum Medium Maximum Auto CR LF LF+CR Emulation Emulation Type Setup Items Options System Setup Machine Setup Machine ID Fax Number a Date & Time Clock Mode Language Power Save Wakeup Event System Timeout Job Timeout Altitude Adj. Auto Continue c Paper Mismatch Paper[...]

Menu overview 35 2. Menu overview and basic setup System Setup Sound/Volume Key Sound Alarm Sound Speaker Ringer Report All Report Configuration Supplies Info. Address Book Fax Send a Fax Sent a Fax Received a Schedule Jobs Junk Fax a Network Conf. Usage Counter Fax Options a Maintenance CLR Empty Msg d Supplies Life Serial NO. TonerLow Alert Items[...]

Menu overview 36 2. Menu overview and basic setup SCX-470x Series Network Clear Setting Network Conf. Wireless a Wi-Fi ON/OFF WPS Setting WLAN Setting WLAN Default WLAN Signal a. SCX-472x Seri es Only. b. This setting may not be availa ble depending on your country. c. This option only appears if “paper mismatch” is enabled. d. This option only[...]

Menu overview 37 2. Menu overview and basic setup Copy Setup Change Default Scan Size Copies Copy Collation Reduce/Enlarge Duplex Darkness Contrast Original Type Adjust Bkgd Print Setup Orientation Portrait Landscape Duplex Off 1 -> 2 Side Long 1 -> 2 SideShort Copies [1-999]:1 Resolution 600dpi-Normal 1200dpi-Best Darkness Normal Light Dark [...]

Menu overview 38 2. Menu overview and basic setup System Setup Machine Setup Machine ID Date & Time Clock Mode Language Power Save Wakeup Event System Timeout Job Timeout Altitude Adj. Auto Continue a Paper Mismatch Paper Substit c Print Blank Page Toner Save Eco Settings Paper Setup Paper Size Paper Type Paper Source Margin Items Options Syste[...]

Menu overview 39 2. Menu overview and basic setup Network TCP/IP (IPv4) DHCP BOOTP Static TCP/IP (IPv6) IPv6 Activate DHCPv6 Config Ethernet Speed Automatic 10Mbps Half 10Mbps Full 100Mbps Half 100Mbps Full Network Clear Setting Network Conf. a. This option only appea rs if “paper mismatch” is enabled. b. This option only appear s when small am[...]

40 2. Menu overview and basic setup Changing the display language To change the language that is displ ayed on the contro l panel, follow these steps: 1 Select ( Menu ) > System Setup > Machine Setup > Language on the control panel. It may be necessary to press OK to navigate to lower-level menus for some models. 2 Select the language you [...]

41 2. Menu overview and basic setup Media and tray This chapter provides info rmation o n how to load print medi a into your machine. • Using print media that does not me et these specifications may cause problems or require repairs. Such repairs are not covered by Sams ung ’s warranty or service agreements. • Make sure not to use the inkjet [...]

Media and tray 42 2. Menu overview and basic setup The paper quantity indicator shows the amount of paper in the tray. 1 Full 2 Empty Paper type available for duplex printing Depending on the power voltage your ma chine uses, available paper types for duplex printing differs. Refer to the below table. 1 2 Power voltage Available paper 110V Letter, [...]

Media and tray 43 2. Menu overview and basic setup 3 Loading pape r in the tray When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam.[...]

Media and tray 44 2. Menu overview and basic setup 4 Loading in manual feeder The manual feeder can hold spec ial sizes and types of print ma terial, such as postca rds, note cards, and envelopes (see "Print media specifications" on page 105). Tips on using the manual feeder • Load only one type, size and weight of pr int media at time [...]

Media and tray 45 2. Menu overview and basic setup 5 Printing on special media The table below shows the specia l media usable in each tray. The media is also shown in the Printing Preferences . To get the higest printing quality, select the proper me dia type from the Printing preferences window > Paper tab > Paper Type (see "Opening pr[...]

Media and tray 46 2. Menu overview and basic setup • When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 105). • Printing the special media (Face up) If special media are printed out with curl, wrinkles, crease, or black bold lines, open the rear cover and try printing agai n. [...]

Media and tray 47 2. Menu overview and basic setup To print an envelope, place it as shown in the following figure. If envelopes are printed out with wrinkles, creases, or black bold lines, open the rear cover and try printing again. Keep the rear cove r opened during printing. • When selecting envelopes, cons ider the following factors: - Weight[...]

Media and tray 48 2. Menu overview and basic setup Transparency To avoid damaging the ma chine, use only transparen cies designed for use in laser printers. • Must withstand the mach ine’s fusing temperature. • Place them on a flat surface after removing them from th e machine. • Do not leave unused transpare ncies in the paper tray for lon[...]

Media and tray 49 2. Menu overview and basic setup Labels To avoid damaging the ma chine, use only labels desi gned for use in laser printers. • When selecting labels, cons ider the following factors: - Adhesives: Should be stable at your ma chine’s fusing temperature. Check your machine’s specificatio ns to view the f using temperature (abou[...]

Media and tray 50 2. Menu overview and basic setup Card stock/ Custom-sized paper • In the software application, set the ma rgins to at least 6.4 mm (0.25 inches) away from the edg es of the material. Preprinted paper When loading preprinted pape r, the printed side should be facing up with an uncurled edge at the front. If you experience problem[...]

Media and tray 51 2. Menu overview and basic setup 6 Setting the paper size and type After loading paper in th e paper tray, set the paper size and type using the control panel buttons. It may be necessary to press OK to navigate to lower-level menus for some models. 1 Select ( Menu ) > System Setup > Paper Setup > Paper Size or Paper Type[...]

Media and tray 52 2. Menu overview and basic setup 8 Loading originals You can use the scanner glass or the docum ent feeder to load an original for copying, scanning, and sendin g a fax(SCX-472x Series only). On the scanner glass Using the scanner glass, you can copy or scan originals. You can get the best scan quality, especiall y for colored or [...]

Media and tray 53 2. Menu overview and basic setup 2 Place the original face down on th e scanner glass. Align it with the registration guide at the to p left corner of the glass. 3 Close the scanner lid. • Leaving the scanner lid open while copying may affect copy quality and toner consumption. • Dust on the scanner glass may cause black spots[...]

Media and tray 54 2. Menu overview and basic setup 2 Load the original face up into the document feeder inp ut tray. Make sure that the bottom of the original stack matches th e paper size marked on the document input tray. 3 Adjust the document fe eder width guides to the paper size. • Dust on the document feeder glass may cause black lines on t[...]

55 2. Menu overview and basic setup Basic printing For special printing features, refer to the Advanced Guide (see "Usi ng advanced print features" on page 216). 9 Printing If you are a Macintosh or Linux user, refer to the "Macintosh printing" on page 224 or "Linux printing" on page 225. The following Printing Prefere[...]

Basic printing 56 2. Menu overview and basic setup 10 Canceling a print job If the print job is waiting in the print queue or print spoole r, cancel the job as follows: • You can access this window by s imply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the current job by pressing ( Stop/Clear ) on the con[...]

Basic printing 57 2. Menu overview and basic setup 11 Opening printing preferences • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. • When you select an option in Printing Preferences , you may see a warning mark or . An mark means you can select that certain option but it is not [...]

Basic printing 58 2. Menu overview and basic setup 1 Change the settings as needed on each tab. 2 Enter a name for the item in the Presets input box. 3 Click ( Add ). When you save Presets , all current driver settings are saved. Select more options and click ( Update ), settings will be added to the Presets you made. To use a saved setting, select[...]

Basic printing 59 2. Menu overview and basic setup Setting Eco mode on the control panel • The settings set from the machine’s driver override the settings on the control panel. • Accessing menus may differ from model to model (see "Accessing the menu" on page 31). • It may be necessary to press OK to navigate to lower-level menus[...]

Basic printing 60 2. Menu overview and basic setup Result simulator Result Simulator shows the results of reduced emi ssion of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected. • The results are calculated on the basi s that the total number of printed paper is one hundred without a blan[...]

61 2. Menu overview and basic setup Basic copying For special printing features, refer to the Advanced Guide (see "Copy menu" on page 179). 14 Basic copy 1 Select (copy) on the control panel. 2 Place a single document face down on the document glass, or load the documents face up into th e document feeder (see "Loading originals"[...]

Basic copying 62 2. Menu overview and basic setup 1 Select (copy) > ( Menu ) > Copy Feature > Darkness on the control panel. Or select Darkness button on the control panel. 2 Select the option yo u want and press OK . For example, the Light+5 being the lightest, and the Dark+5 being the darkest. 3 Press ( Stop/Clear ) to return to ready mo[...]

Basic copying 63 2. Menu overview and basic setup To select from the predefined copy sizes 1 Select (copy) > ( Menu ) > Copy Feature > Reduce/Enlarge on the control panel. 2 Select the option yo u want and press OK . 3 Press ( Stop/Clear ) to return to ready mode. To scale the copy by direc tly entering the scale rate 1 Select (copy) > [...]

Basic copying 64 2. Menu overview and basic setup 4 Press Start . Your machine begins scanning the front side and shows Place Ba ck Side and Press [Start] . 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then , close the scanner lid. 6 Press Start . • If you do not press the ( Start ) button, only the f[...]

65 2. Menu overview and basic setup Basic scanning For special scanning features, refer to the Advanced Guide (see "Scan features" on page 230). 17 Basic Scanning This is the normal and usual pr ocedure for scanning originals. This is a basic scanning m ethod for USB-connected machine. • It may be necessary to press OK to navigate to lo[...]

66 2. Menu overview and basic setup Basic faxing • This function is not supported for SCX-470X Series (see "Control panel overview" on page 24). • For special faxing features, refer to the Advanced Guide (See "Fax features" on page 241). • You cannot use this machine as a fa x via the internet phone. For more information a[...]

Basic faxing 67 2. Menu overview and basic setup 3 Adjust the resolution and the darkne ss to suit your fax needs (see "Adjusting the document settings" on page 68). 4 Enter the destination fax number. 5 Press (Start) on the control panel. The machine starts to scan and send the fax to the destinations. • If you want to send a fax direc[...]

Basic faxing 68 2. Menu overview and basic setup 3 Adjust the resolution and the darkne ss to suit your fax needs (see "Adjusting the document settings" on page 68). 4 Select ( Menu ) > Fax Feature > Multi Send on the control panel. 5 Enter the number of the first receiving fax machine and press OK . You can press speed dial numbers[...]

Basic faxing 69 2. Menu overview and basic setup Resolution The default document settings produce good results when using typical text- based originals. However, if you send originals that ar e of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax. 1 Select (fax) > ( Menu ) > Fax Feature > R[...]

3. Maintenance This chapter provides inform ation about purc hasing supplies, acces sories and maintenance parts ava ilable for your machine. • Ordering supplies and accessories 71 • Available supplies 72 • Available maintenance parts 73 • Redistributing toner 74 • Replacing the toner cartridge 75 • Monitoring the supplies life 77 • S[...]

71 3. Maintenance Ordering supplies and accessories Available accessories may differ from country to coun try. Contact your sales r epresenta tives to obtain the list of available su pplies, and maintenance parts. To order Samsung-authorized supplies, accesso ries, and maintenance parts, contact your local Samsung de aler or the retailer whe re you[...]

72 3. Maintenance Available supplies When supplies reach the end of their life spans, you can order the following s of supplies for your machine: Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ. When purchasing new toner cartridges or other supplies, these must be purchased in the sa[...]

73 3. Maintenance Available maintenance parts To purchase maintenance parts, co ntact the source where yo u bought the machine. Replacing ma intenance parts can be performed on ly by an authorized service provider, dealer, or the r etailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has[...]

74 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variat ion side to side. • The Status L ED blinks red. If this happens, you can temporari ly improve print quality by redistributing the remaining tone r in the cartridge. In some case s, white str[...]

75 3. Maintenance Replacing the toner cartridge Click this link to open an an imation about solvi ng power problems. • Do not use sharp objects such as a knife or sciss ors to open th e toner cartridge package. They might scratch the drum of the c artridge. • If toner gets on your clothing, wipe it o ff with a dry cloth and wash clothing in co [...]

Replacing the toner cartridge 76 3. Maintenance When a toner cartridge has reached the en d of life, the machin e will stop printing.[...]

77 3. Maintenance Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Repla ce the correspon ding parts, if necessary. It may be necessary to press OK to navigate to lower-level menus for some models. 1 Select ( Menu ) > System Setup > Maintenan[...]

78 3. Maintenance Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. 1 Select ( Menu ) > System Setup > Maintenance > Toner Low Alert on the control panel. 2 Select the o[...]

79 3. Maintenance Cleaning the machine If printing quality problems occur or if yo u use your machine in a dusty environment, you need to clean yo ur machine regularly to keep it in the best printing condition and use yo ur machine longer. • Cleaning the cabinet of the machine with cleaning materials cont ai ning large amount s of alcohol, solven[...]

Cleaning the machine 80 3. Maintenance 2 Cleaning the inside • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the front cover, close the output support first.[...]

Cleaning the machine 81 3. Maintenance 3 Cleaning the pickup roller • Before opening the front cover, close the output support first. • If your machine has a power switch, turn the power switch before cleaning the machine.[...]

Cleaning the machine 82 3. Maintenance[...]

Cleaning the machine 83 3. Maintenance 4 Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We sugg est that you clean the scan unit at the start of each day and during the day as needed. 1 Slightly dampen a soft, lint-free cl oth or paper towel with water. 2 Lift and open the scanner lid. 3 Wipe the surface o[...]

Cleaning the machine 84 3. Maintenance 5 Close the scanner lid.[...]

4. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Tips for avoiding paper jams 86 • Clearing original document jams 87 • Clearing paper jams 91 • Understanding the status LED 96 • Understanding display messages 98 This chapter gives helpful information for what to do if you encounter an[...]

86 4. Troubleshooting Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guid es are positioned correctly (see "Tray overview" on page 41). • Do not overload the tray. Ensure that the paper level is b elow th[...]

87 4. Troubleshooting Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner gla ss for thick, thin or mixed pape r- origin als.[...]

Clearing original document jams 88 4. Troubleshooting 1 Original paper jam in front of scanner[...]

Clearing original document jams 89 4. Troubleshooting 2 Original paper jam inside of scanne r[...]

Clearing original document jams 90 4. Troubleshooting 3 Original paper jam in exit area of scanner 1 Remove any remaining pages from the document feeder. 2 Gently remove the jammed pape r from the document feeder.[...]

91 4. Troubleshooting Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4 In tray Click this link to open an an imation about solvi ng power problems.[...]

Clearing paper jams 92 4. Troubleshooting 5 In the manual tray Click this link to open an an imation about solvi ng power problems.[...]

Clearing paper jams 93 4. Troubleshooting 6 Inside the machine Click this link to open an an imation about solvi ng power problems. The fuser area is hot. Take care when removing paper f rom the machine.[...]

Clearing paper jams 94 4. Troubleshooting 7 In the exit area Click this link to open an an imation about solvi ng power problems.[...]

Clearing paper jams 95 4. Troubleshooting 8 In the duplex unit area Click this link to open an an imation about solvi ng power problems. 1 2 1 2[...]

96 4. Troubleshooting Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message an d its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the[...]

Understanding the status LED 97 4. Troubleshooting WPS LED b Blue On When the machine is connected to a wireless network, WPS LED lights on blue. Power LED Blue On The machine is in power save mode. Off The machine is in ready mode or machine’s power is off. Eco button Green On Eco mode is on. Dupl ex, 2-up, t oner save on, skip blank pa ge featu[...]

98 4. Troubleshooting Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. • If a message is not in the table, reb oot the power and try the printing job again. If t[...]

Understanding display messages 99 4. Troubleshooting 10 Toner-related messages Message Meaning Suggested solutions • Install Toner Cartridge A toner cartridge is not installed. Install a toner cartridge. • Not Compatible Toner cartridge The toner cartridge you have inst alled is not for your machine. Install a Samsun g-genuine toner cartridge, [...]

Understanding display messages 100 4. Troubleshooting • Replace new cartri dge • Toner Exhausted A toner cartridge has reached its estimated cartridge life. The machine stops printing. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO[...]

Understanding display messages 101 4. Troubleshooting 11 Tray-related messages 12 Network-related messages 13 Misc. messages Message Meaning Suggested solutions • Output bin full Remove paper The output tray is full. Remove papers from the output tray, the printer resumes printing. • Paper Empty in [tray type] There is no paper in tray or manua[...]

5. Appendix This chapter provides product specifications an d information conce rning applicable regulations. • Specifications 103 • Regulatory information 113 • Copyright 126[...]

103 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without no tice. See www.samsung.com for possible changes in information. Items Description Dimension a Width x Length x Height 406 x 338 x 384mm (15.98 x 13.30 x 15.12 inches) Weight a Machine with consumables 10.98 Kg Noise Level b[...]

Specifications 104 5. Appendix Power consumptio n Average operating mode Less than 400W Ready mode Less than 50 W Power save mode Less than 3.0 W Power off mode Less than 0.2 W (0.1 W d ) Wireless e Module T77H262 a. Dimensions an d weight are measured w ithout a handset. b. Sound Pressure Leve l, ISO 7779. Conf iguration tested: basic machine inst[...]

Specifications 105 5. Appendix 2 Print media specifications Type Size Dimensions Print media weight/Capacity a Tray Manual feeder b Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 60 to 163 g/m 2 (16 to 43 lbs bond) • 250 sheets of 80 g/m 2 (21 lbs bond) 60 to 220 g/m 2 (16 to 59 lbs bond) • 1 sheet of 80 g/m 2 (21 lbs bond) Legal 216 x 356 m[...]

Specifications 106 5. Appendix Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Not available in tray 60 to 220 g/m 2 (16 to 59 lbs bond) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 1 10 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162 mm (4.49 x 6.38 inches) Thick paper Ref[...]

Specifications 107 5. Appendix Card stock Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5, Postcard 4x6 Refer to the Plain paper section 121 to 163 g/m 2 (32 to 43 lbs bond) 121 to 163 g/m 2 (32 to 43 l bs bond) Bond paper Refer to the Plain paper section Refer to the Plain paper section 106 to 120 g/m 2 (28 to 32 lbs bond) 106 to 120 g/[...]

Specifications 108 5. Appendix 3 System requirements Microsoft® Windows® Operating system Requirement (recommended) CPU RAM free HDD space Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentiu[...]

Specifications 109 5. Appendix • Internet Explorer 6.0 or higher is the minimu m requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. •F o r Windows 2000 , Services Pack 4 or higher is required. Macintosh Operating system R[...]

Specifications 110 5. Appendix Linux Unix Items Requirements Operating system Redhat® Enterprise Linu x WS 4, 5 (32/64 bit) Fedora 5 ~ 13 (32/64 bit) SuSE Linux 10.1 (32 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 201 0 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.0 4 (32/64 [...]

Specifications 111 5. Appendix 4 Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine. Free HDD space Up to 100 MB Items Specificatio [...]

Specifications 112 5. Appendix Network protocols •T C P / I P v 4 • DHCP, BOOTP • DNS, WINS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR, IPP, WSD • SNMPv 1/2/3, HTTP, IPSec • TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP, IPSec) Wireless security • Authentication: Open System, Shared Ke y, WPA Personal, WPA2 Personal [...]

113 5. Appendix Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requ irements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I la[...]

Regulatory information 114 5. Appendix 7 Mercury Safety 8 Power saver 9 Recycling 10 China only Contains Mercury, Dispose According to Local, State or Federal Laws.(U.S.A. only) This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an ext[...]

Regulatory information 115 5. Appendix 11 Correct disposal of this pro duct (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling locati[...]

Regulatory information 116 5. Appendix 13 Taiwan only 14 Radio frequency emissions FCC information to the user This device complies with Part 15 of the F CC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interfere nce received, including interferen[...]

Regulatory information 117 5. Appendix Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the in terference-causing equipment standard entitled “Digital App aratus”, ICES-003 of the Industry and Science Canada. Cet appareil numérique r[...]

Regulatory information 118 5. Appendix FCC Statement for Wireless LAN use: While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20cm from the antenna at all times. Thi[...]

Regulatory information 119 5. Appendix The Ringer Equivalence Numb er (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combin ation of devices sub ject only to the requirement that the sum of the RENs of all the devices not ex ceed five. / L?[...]

Regulatory information 120 5. Appendix The equipment complies wi th Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of th is equipment is a label that contains, among other information, a product iden tifier in the form at US:AAAEQ##TXXXX. If requested, this number must be pr ovided to the telephone company. FCC Regul[...]

Regulatory information 121 5. Appendix The 13 amp plug is the most widely used in the UK and should be suitable. However, some buildings (main ly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. If you cut off the moulded plug, get rid of it straight away. You cannot rewire t[...]

Regulatory information 122 5. Appendix March 9, 1999: Council Directive 1999/5 /EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration , defining the relevant Directives and referenced standards can be obtain ed from your Samsung Electronics Co., Ltd. representative. EC Cer[...]

Regulatory information 123 5. Appendix No limitations at this time 24 Israel only 25 Regulatory compliance statements Wireless guidance Low power, Radio LAN devic es (radio frequency (RF) wireless communication devices), operating in th e 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. The following sec tion is a general overv[...]

Regulatory information 124 5. Appendix In environments where the risk of interference to other devices or services is harmful or perceived as ha r mful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be res[...]

Regulatory information 125 5. Appendix 26 China only[...]

126 5. Appendix Copyright © 2011 Samsung Electronics Co ., Ltd. All rights reserved. This user’s guide is provided fo r information purposes only. All information includ ed herein is subject to change without notic e. Samsung Electronics is not respon sible for any direct or indirect damages, arisin g from or related to use of this user’s guid[...]

ADVANCED User’s Guide SCX-472x Series SCX-470x Series ADVANCED User’s Guide This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be availabl e depending on models or countries. BASIC This guide provides informatio n concerning installation, ba[...]

128 ADVANCED 1 . Software Installation Installation for Macintosh 131 Reinstallation for Macintosh 132 Installation for Linux 133 Reinstallation for Linux 135 2 . Using a Network-Connected Machine Useful network programs 137 Wired network setup 138 Installing driver over the network 141 IPv6 configuration 150 Wireless network setup 153 3 . Useful S[...]

129 ADVANCED Using SyncThru™ Web Service 258 Using Samsung Easy Printer Manager 261 Using Samsung Printer Status 264 Using Smart Panel 266 Using the Linux Unified Driver Configurator 268 6 . Troubleshooting Paper feeding problems 273 Power and cable connecting problems 274 Printing problems 275 Printing quality problems 279 Copying problems 287 S[...]

1. Software Installation This chapter provides instructions for installing ess ential and help ful softwar e for use in an en vironment where the machine is connected via a cable. A loca lly connected machine is a machine dire ctly attached to your computer using the cable. If your machine is attached to a ne twork, skip the following steps be low [...]

131 1. Software Installation Installation for Macintosh 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Macintosh desktop. 4 Double-click the MAC_Installer folder > Installer OS X icon. 5 Click Continue . 6 Rea[...]

132 1. Software Installation Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Macintosh desktop. 4 D[...]

133 1. Software Installation Installation for Linux You need to download Linux software pa ckages from the Sa msung website to install the printer software (http:// www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 Whe[...]

Installation for Linux 134 1. Software Installation 3 Installing the Printer Settings Utility 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to install the machine softwa[...]

135 1. Software Installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a su[...]

2. Using a Network- Connected Machine This chapter gives you step-by-step instructions f or setting up a net work connected machine and sof tware. • Useful network programs 137 • Wired network setup 138 • Installing driver over the network 141 • IPv6 configuration 150 • Wireless network setup 153 Supported optional devices and fe atures m[...]

137 2. Using a Networ k-Connected Machine Useful network programs There are several prog rams available to setup the network sett ings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and o[...]

138 2. Using a Networ k-Connected Machine Wired network setup 4 Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. Th is will help you to set up a network. • The machine has the display screen: Press the ( Menu ) button on t[...]

Wired network setup 139 2. Using a Networ k-Connected Machine 6 Click the icon (third from left) in the SetIP window to open the TCP/ IP configuration window. 7 Enter the machine’s new information into the configuration window as follows. In a corporate intranet, you may need to have this informatio n assigned by a network ma nager before proceed[...]

Wired network setup 140 2. Using a Networ k-Connected Machine Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 138) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. 6 Select Apply , then OK , and OK again. 7 Quit Safari . IPv4[...]

141 2. Using a Networ k-Connected Machine Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 7). • The machine that does not support th e network interface, it will not be able to use this feature (see "Rear view" on page[...]

Installing driver over the network 142 2. Using a Networ k-Connected Machine If your machine is not found on the network or locally, an error message appears. Select the option yo u want and click Next . 5 The searched machines will be shown on the screen. Select the one you wish to use and click OK . If the driver searched only one machine, the co[...]

Installing driver over the network 143 2. Using a Networ k-Connected Machine /a”<dest_path>” or /A”<dest_path>” Specifies destination path for installation. The destination path should be a fully qualified path. Since machine drivers should be installed on the OS specific location, this command applies to only application softw [...]

Installing driver over the network 144 2. Using a Networ k-Connected Machine 7 Macintosh 1 Make sure that the machine is conne cted to your n etwork and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Macintosh desktop. 4 Double-click the MAC_Installer fold er > Installer [...]

Installing driver over the network 145 2. Using a Networ k-Connected Machine If you have not set the IP address yet, clic k Set IP address and refer to "IPv4 configuration using SetIP (Macintosh)" on page 139. If you want to set the wireless setting, refer to "Setup using Macintosh" on page 165. 10 Click Install . All components[...]

Installing driver over the network 146 2. Using a Networ k-Connected Machine 8 Linux You need to download Linux software pa ckages from the Sa msung website to install the printer software (http:// www.samsung.com > find your product > Support or Downloads). To install other software: • See "Installing the Smart Panel" on page 133[...]

Installing driver over the network 147 2. Using a Networ k-Connected Machine 9 UNIX • Make sure your machine supports th e UNIX operating system before installing the UNIX printer driver (see "Operating System" on page 7). • The commands are marked with “”, when typing the commands, do not type “”. • Some features and option[...]

Installing driver over the network 148 2. Using a Networ k-Connected Machine On some UNIX OS, for example on Solari s 10, just added printers may not be enabled and/or may not ac cept jobs. In this case r un the following two commands on the root terminal: “ accept <printer_name> ” “ enable <printer_name> ” Uninstalling the prin[...]

Installing driver over the network 149 2. Using a Networ k-Connected Machine 11 Check the Make Default option to set this printer as default. 12 Click OK to add the printer.[...]

150 2. Using a Networ k-Connected Machine IPv6 configuration IPv6 is supported properly only in Windows Vi sta or higher. • Some features and optional goods may not be available depending on model or country (see "Featu res by models" on page 7 or "Menu overview" on page 31). • If the IPv6 network seems to n ot be working, s[...]

IPv6 configuration 151 2. Using a Networ k-Connected Machine Setting IPv6 addresses The machine supports the fo llowing IPv6 addresses fo r network printing and managements. • Link-local Address : Self-configured lo cal IPv6 address (Address starts with FE80). • Stateless Address : Automatically configured IPv6 address by a network router. • [...]

IPv6 configuration 152 2. Using a Networ k-Connected Machine 7 Enter the rest of the addr ess (e.g.,:3FFE: 10:88:194:: AAAA . “A” is the hexadecimal 0 through 9, A through F). 8 Choose the DHCPv6 configuration. 9 Click the Apply button. Using SyncThru™ Web Service 1 Start a web browser, such as Inte rnet Explorer, th at supports IPv6 addressi[...]

153 2. Using a Networ k-Connected Machine Wireless network setup • Make sure your machine supports a wi reless network. Wireless network may not be available depending on th e model. (see "Features by models" on page 7). • This features available for SCX-472xW Series only. 12 Getting started Understanding your network type Typically, [...]

Wireless network setup 154 2. Using a Networ k-Connected Machine From the computer From the computer, we recommend using a USB cable wi th the program provided in the supplied software CD • See "Setup using Windows" on page 159. • See "Setup using Maci ntosh" on page 165. • With a USB cable: You can simply set up a wireles[...]

Wireless network setup 155 2. Using a Networ k-Connected Machine The Personal Identifica tion Number (PIN) method helps you connect your machine to a wireless network by entering the supplied PIN information on a Wi- Fi Protected Setup™ (WPS)-enabled access point (or wireless router). Factory default in your machine is PBC mode, which is recommen[...]

Wireless network setup 156 2. Using a Networ k-Connected Machine Machines without an display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the sta tus LED blinks quickly. The machine starts connecting to th e wireless network. The LED blinks slowly for up to two minutes unti l you[...]

Wireless network setup 157 2. Using a Networ k-Connected Machine Canceling the connection process To cancel the wireless network connection when the machine is connecting to the wireless network, pr ess and release the ( Cancel or Stop/Clear ) button on the control panel. You need to wait 2 minuit es to re-connect to the wireless network. Disconnec[...]

Wireless network setup 158 2. Using a Networ k-Connected Machine 4 According to the networ k you selected, the WLAN security encryption type will be WEP or WPA . • I n case of WEP , press the Open System or SharedKey . - Open System: Authentication is not used, and Encryption may or may not be used, depending on the need for data security. Enter [...]

Wireless network setup 159 2. Using a Networ k-Connected Machine • WPA-PSK or WPA2-PSK: You can select WPA-PSK or WPA2-PSK to authenticate the print server based on WPA Pre-Shared Key. This uses a shared secret key (generally called Pre-Shared Key passphrase), which is ma nually configured on the access point and each of its clients. a Press OK w[...]

Wireless network setup 160 2. Using a Networ k-Connected Machine 4 Select the Wireless Setting and Installation option. • Install Now: If you have already set up th e wireless network, click this button to install the machine’s driver to use th e wireless network machine. If you have not set up the wireless network, click the Wireless Setting a[...]

Wireless network setup 161 2. Using a Networ k-Connected Machine • Confirm Network Key: Confirm the encryption network key value. • WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Key Index . The wireless network security window appears when the access point has security settings. The wireless network security window [...]

Wireless network setup 162 2. Using a Networ k-Connected Machine 10 The Wireless Network Setting Complete window appears. Select Yes if you accept the current settings and cont inue the setup procedure. Select No if you want to return to the beginning screen. Then, click Next . 11 Click Next when the Confirm Printer Connection window appears. 12 Se[...]

Wireless network setup 163 2. Using a Networ k-Connected Machine 4 Select the Wireless Setting and Installation option. • Install Now: If you have set th e wireless network, clic k this button to install the machine’s driver to us e the wireless netw ork machine. If you have not set the wi reless network, click Wireless Setting and Installation[...]

Wireless network setup 164 2. Using a Networ k-Connected Machine • Confirm Network Key: Confirm the encryption network key value. • WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Key Index . The wireless network security window appears when the ad hoc network has security setting. The wireless network security window[...]

Wireless network setup 165 2. Using a Networ k-Connected Machine 9 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Click Next . If the Change PC Network Setting window appears, follow the steps in the window. Click Next if you are fi nished with the computer’s wireless network settings.[...]

Wireless network setup 166 2. Using a Networ k-Connected Machine 3 Insert the supplied software CD into your CD-ROM drive. 4 Double-click the CD-ROM icon that appears on your Macintosh desktop. 5 Double-click the MAC_Installer folder. 6 Double-click the Installer OS X icon. 7 Click Continue . 8 Read the license ag reement and click Continue . 9 Cli[...]

Wireless network setup 167 2. Using a Networ k-Connected Machine The wireless network security window appears when the access point has security setting. The wireless network security window appears. The window may differ according to its security mode: WEP or WPA. • WEP Select Open System or Shared Key for the authentication and ente r the WEP s[...]

Wireless network setup 168 2. Using a Networ k-Connected Machine 16 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. 17 Follow the instructions on the screen to comple te the installation. After the installation is finished, click Quit or Restart . Ad hoc via USB cable If you do not have a[...]

Wireless network setup 169 2. Using a Networ k-Connected Machine 12 After searching the wireless networks , a list of wir eless networks your machine has searched appears. If you want to use th e Samsung default ad hoc setting, select the last wireless network on the list, which Network Name(SSID) is portthru and Signal is Printer Self Network . Th[...]

Wireless network setup 170 2. Using a Networ k-Connected Machine Before entering the IP address for the machine, you must know the computer’s network configuration info rmation. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s networ k configuration is set to[...]

Wireless network setup 171 2. Using a Networ k-Connected Machine • Software CD that was pr ovided with your machine • The machine installed with a wireless netwo rk interface • Network cable Printing a network configuration report You can identify the network settings of your machine by printing a network configuration report. See "Print[...]

Wireless network setup 172 2. Using a Networ k-Connected Machine Wizard will help you setup the wireless network configuration. However, if you want to set the wireless network directly, select Custom . 7 Select the one Network Name(SSID) in the list. • SSID : SSID (Service Set Id entifier) is a name that identifies a wireless network, access poi[...]

Wireless network setup 173 2. Using a Networ k-Connected Machine 4 Type in the ID and Password then click Login . • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service window opens, click Network Settings . 6 Click Wireless > Custom . You can also turn the Wi-Fi network on/off. 20 Troubleshooting Problems during setup or driver[...]

Wireless network setup 174 2. Using a Networ k-Connected Machine Connecting Failure - Invalid Security • You configured security in correctly. Check the conf igured security on your access point and machine. Connecting Failure - Ge neral Connection Error • Your computer is not receiving a sign al from your machine. Check the USB cable and your [...]

Wireless network setup 175 2. Using a Networ k-Connected Machine • Check whether firewall software (V3 or Norton) is blocking the communication. If the computer and the machine are connected on the same network and it cannot be found when searching, fir ewall software might be blocking the communication. Refer to the user's guide for the sof[...]

3. Useful Setting Menus This chapter explains how to browse the curren t status of your machine, and the m ethod of setting for advan ced machine setup. • Before you begin reading a chapter 177 • Print menu 178 • Copy menu 179 • Fax menu 186 • Scan menu 190 • System setup 192 • Admin setup 204 • Custom setup 205[...]

177 3. Useful Setting Menus Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily un derstand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 31). The following are tips for using this chap ter [...]

178 3. Useful Setting Menus Print menu Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). To change the menu options: • Press ( Menu ) > Print Setup on the control panel. • Or press Setup > Machine Setup > Print Setup on the [...]

179 3. Useful Setting Menus Copy menu 1 Copy feature Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). To change the menu options: • Press (copy) > ( Menu ) > Copy Feature on the control panel. • Or press Setup > Machine Set[...]

Copy menu 180 3. Useful Setting Menus • Copy Collation • Collate Copy Set the machine to sort the co py job. For example, if you make 2 copies of a 3 page original, one complete 3 page document will print followed by a second complete document. • On: Prints output in sets to match the sequence of originals. • Off: Prints output sorted into [...]

Copy menu 181 3. Useful Setting Menus Poster Copy Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheet s together to form one poster-size document. • This copy feature is available only when you place originals on the scanner glass. • Your original is divided[...]

Copy menu 182 3. Useful Setting Menus Book Copy The Book Copy feature allows you to c opy an entire book. If the book is too thic k, li ft the cover until its hinges are caught by the stopper and then cl ose the cover. If the book or magazine is thicker than 30 mm, start copying with the cover open. • Off: Does not use this feature. • Left Page[...]

Copy menu 183 3. Useful Setting Menus Margin Shift copying Allows you to create a binding edge for the document. The image can be adjusted up or down on the page and/or shifted to the right or left. • Off: Does not use this feature. • Auto Center: Automatically copy in the center of the paper. This feature is available only when you place origi[...]

Copy menu 184 3. Useful Setting Menus Watermark copying The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. Duplex You can set the machine to print copie[...]

Copy menu 185 3. Useful Setting Menus 2 Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). To change the menu options: Press (copy) > ( Menu ) > Copy Setup on the control panel. Item Description Change Default Resets the [...]

186 3. Useful Setting Menus Fax menu 3 Fax Feature • Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 7[...]

Fax menu 187 3. Useful Setting Menus 4 Sending setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). To change the menu options: • Press (fax) > ( Menu ) > Fax Setup > Sending on the control panel. • Or press Setup > Mach[...]

Fax menu 188 3. Useful Setting Menus 5 Receiving setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). To change the menu options: • Press (fax) > ( Menu ) > Fax Setup > Receiving on the control panel. • Or press Setup >[...]

Fax menu 189 3. Useful Setting Menus DRPD Mode Enables a user to use a single telephone line to answer several different telephone numbers. You can set the machine to recognize different ring patterns for each number. This setting may not be available depending on your country (see "Rec eiving faxes using DRPD mode" on page 248). Duplex P[...]

190 3. Useful Setting Menus Scan menu 6 Scan feature Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). To change the menu options: • Press (scan) > ( Menu ) > Scan Feature on the control panel. •O r press Setup > Machine Set[...]

Scan menu 191 3. Useful Setting Menus 7 Scan setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). To change the menu options: • Press (scan) > ( Menu ) > Scan Setup on the control panel. • Or press Setup > Machine Setup &[...]

192 3. Useful Setting Menus System setup 8 Machine setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). To change the menu options: • Press ( Menu ) > System Setup > Machine Setup on the control panel. • Or press Setup > [...]

System setup 193 3. Useful Setting Menus Job Timeout Sets the length of time the printer waits before printing the last page of a print job that does not end with a command to print the page. Wakeup Event You can set the condition to wake up from power-save mode. Set the item on. • Button Press: When you press any button except power button, the [...]

System setup 194 3. Useful Setting Menus PrintBlankPage The printer detects the printing data from computer whether a page is empty or not. You can set to print or skip the blank page. Multi-Bin • Mode: Selects the multi-bin mode you want to use. • Default Bin: Selects the bin to use as a default. Default Source Sets the tray to use as a defaul[...]

System setup 195 3. Useful Setting Menus 9 Paper setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). To change the menu options: • Press ( Menu ) > System Setup > Paper Setup on the control panel. • Or press Setup > Mach[...]

System setup 196 3. Useful Setting Menus 11 Report Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). To change the menu options: • Press ( Menu ) > System Setup > Report on the control panel. • Or press Setup > Machine Setup &[...]

System setup 197 3. Useful Setting Menus Demo Page Prints the demo page to check whether your machine is printing properly or not. Fax Send Prints a transmission report including the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results for fax job. You can set up your machine to automat[...]

System setup 198 3. Useful Setting Menus 12 Maintenance Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). To change the menu options: • Press ( Menu ) > System Setup > Maintenance on the control panel. • Or press Setup > Mac[...]

System setup 199 3. Useful Setting Menus 13 Clear setting Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). To change the menu options: • Press ( Menu ) > System Setup > Clear Setting on the control panel. • Or press Setup >[...]

System setup 200 3. Useful Setting Menus To change the menu options: • Press ( Menu ) > System Setup > Job Manage on the control panel. 15 Image overwrite Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). • Press ( Menu ) > [...]

System setup 201 3. Useful Setting Menus 17 Emulation setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). • Press ( Menu ) > Print Setup > Emulation on the control panel. 18 Email setup Some menus may not appear in the displa[...]

System setup 202 3. Useful Setting Menus 19 Address book setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). • Press Setup > Machine Setup > Address Book on the touch screen. 20 Document box setup Some menus may not appear in[...]

System setup 203 3. Useful Setting Menus 21 Network setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). • Press ( Menu )> Network on the control panel, • Or press Setup > Machine Setup > Network Setup on the touch screen[...]

204 3. Useful Setting Menus Admin setup Item Description Password Protect Sets the password to access the Admi n Setup menu. Select On to use this option and enter the password . Change Password Changes the machine’s password for accessing the Adm in Setup . Maintenance • Clean Fuser: Cleans the fuser by printing a sheet. The printed sheet has [...]

205 3. Useful Setting Menus Custom setup This menu appears only when the XOA (eXtensible Open Architecture) web application is installed. Contact th e administrator to use this menu. Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 31). • [...]

4. Special Features This chapter explains special copying, sca nning, faxing, and printing features. • Altitude adjustment 207 • Storing email address 208 • Entering various characters 210 • Setting up the fax address book 211 • Registering authorized users 214 • Printing features 215 • Scan features 230 • Fax features 241 • Using[...]

207 4. Special Features Altitude adjustment Print quality is affe cted by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, d etermine the altitude where you are. 1 High 3 2 High 2 [...]

208 4. Special Features Storing email address You can set up address book with the email addresse s you use frequently via SyncThru™ Web Service and then easily and quickly enter email addresses by entering the location numbers a ssigned to them in address book. 1 Storing on your machine To scan and send an image as an email attachment, you need [...]

Storing email address 209 4. Special Features Searching with a particular first letter 1 Select (scan) on the control panel. 2 Press ( Address Book ) > Search & Send > Select an address group > ID on the control panel. 3 Enter the first few letters of the name you want. 4 Press the arrows until the name and number you want appears.[...]

210 4. Special Features Entering various characters As you perform various task s, you may need to ente r names and numbers. For example, when you set up your machine, you enter your name or your company’s name, and the fa x number. When you stor e fax numbers or email addresses in memory, you may also enter the corresponding names. 3 Entering al[...]

211 4. Special Features Setting up the fax address book You can set up speed number with the fax numbers you use frequently via SyncThru™ Web Service and then easi ly and quickly enter fax numbers by entering the location numbers a ssigned to them in address book. 5 Registering a speed dial number 1 Select (fax) > ( Address Book ) > New &am[...]

Setting up the fax address book 212 4. Special Features 4 Change the fax number and press OK . 5 Press ( Cancel or Stop/Clear ) to return to ready mode. 8 Registering a group dial number 1 Select (fax) > ( Address Book ) > New & Edit > Group Dial on the control panel. Or select Setup > Machine Setup > Next > Address Book > [...]

Setting up the fax address book 213 4. Special Features 10 Searching address bo ok for an entry There are two ways to searc h for a number in memory. You can either scan from A to Z sequentially, or you can search by entering the first letters of the name associated with the number. 1 Select ct (fax) > ( Address Book ) > Search&Dial > [...]

214 4. Special Features Registering authorized users If you have connected your machine to a network and set up the network parameters correctly, you ca n scan and send images over the network. To send a scanned image through em ail or via network server safely, you must register account information of authorized users to your local mach ine using [...]

215 4. Special Features Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 55). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 12 Changing the default print settings 1 Click the Windows Start menu. 2 Select Co[...]

Printing features 216 4. Special Features 14 Using advanced print features XPS printer driver : used to print XPS fi le format. • See "Features by models" on page 7. • The XPS printer driver can be inst alled only on Windows Vista OS or higher. • Install optional memory when an XPS job does not print because the printer is out of me[...]

Printing features 217 4. Special Features Understanding special printer features You can use advanced printing fea tures when using your machine. To take advantage of the pr inter features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name, that appears[...]

Printing features 218 4. Special Features Poster Printing Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3) , or 16 (Poster 4x4) sheets of paper, for the purpose of pasti ng the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio bu[...]

Printing features 219 4. Special Features • Double-sided Printing • Double-sided Printing (Manual) a • Printer Default: If you select this option, this feature is determined by the se ttings you have selected on the control panel of the machine. This option is available only when you use the PCL/XPS printer driver. • None: Disables this fea[...]

Printing features 220 4. Special Features Watermark (Creating a watermark) a To change the print settings from yo ur software appl ication, access Printing Preferences . b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in the Watermark Message box. You can enter up t[...]

Printing features 221 4. Special Features Overlay a (Creating a new page overlay) a To save the document as an overlay, access Printing Preferences . b Click the Advanced tab, an d select Edit from the Text drop-down list. Edit Overlay window appears. c In the Edit O verlay window, click Create . d In th e Save As window, type a name up to eight ch[...]

Printing features 222 4. Special Features Print Mode • This feature is available only if you ha ve installed the optional memory or mass st orage device (HDD) (see "Variety feature" on page 10). • Some menus may not appear on the display depending on option s or models. I f so, i t is not a pplicab le to your machin e. • Print Mode:[...]

Printing features 223 4. Special Features 15 Using Direct Printing Utility • Direct Printing Utility may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only. What is Direct Printing Utility? Direct Printing Utility is a program that sends the PDF files directly to you[...]

Printing features 224 4. Special Features 4 Click Print . The selected PDF file is sent to the machine. 16 Macintosh printing Some features may not be available de pending on models or options. It means that the features are not supported. Printing a document When you print with a Maci ntosh, you need to check the printer driver settings in each ap[...]

Printing features 225 4. Special Features Printing on both sides of the paper Some features may not be available de pending on models or options. It means that the features are not suppo rted (see "Variety feature" on page 10). Before printing in the duplex mode, de cide on which edge you will be binding your finished document. The bi ndi[...]

Printing features 226 4. Special Features Printing from applications There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS). You can prin t on your machin e from any such application. 1 Open an application, and select Print f rom the File menu 2 Select Print directly using lpr. 3 In the LPR GUI window[...]

Printing features 227 4. Special Features Configuring Printer Properties Using the Printer Properties window provided by the Printers configuration , you can change the various properti es for your machine as a printer. 1 Open the Unified Driver Configurator . If necessary, switch to Printers configuration . 2 Select your machine on the avai lable [...]

Printing features 228 4. Special Features To take advantage of the printer feat ures provided by your printer driver, press Properties . 5 Press OK to start the print job. Changing the machine settings The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties . The following hot keys ma y als[...]

Printing features 229 4. Special Features Margins tab • Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the marg in settings by chan ging the values in the respective fields. Set by default, these values depend on the page size selected. • Unit: Change the units to points, inches, or centi[...]

230 4. Special Features Scan features • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 65). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). • The maximum resolution that can be achieved depends upon various factors, includin[...]

Scan features 231 4. Special Features 20 Setting the scan settings in the computer This feature may not be available de pending on model or optional goods (see "Features by models" on page 7). 1 Open Samsung Easy Printer Manager (see "Using Samsung Easy Printer Manager" on page 261). 2 Select the appropriate machine from the Pri[...]

Scan features 232 4. Special Features • ID is the same ID as the registered scan ID for Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings . • Password is the 4 digit number registered password for Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings . 4 Select the option yo u want a[...]

Scan features 233 4. Special Features Scanning and sending an email 1 Place a single document face down on the document glass, or load the documents face up into th e document feeder (see "L oading originals" on page 52). 2 Select (scan) > Scan to Email on the control panel. Or select Scan > Send Email on the touch screen. 3 Enter t[...]

Scan features 234 4. Special Features 9 Enter the path for savi ng the scanned image. • The folder to save the scanned image must be on the root. • The folder properties need to be setup as a share. • Your user name should have the rights to read and write the folder. 10 Press Apply . Scanning and sending to FTP/SMB server 1 Make sure that yo[...]

Scan features 235 4. Special Features 25 Scanning using the WIA driver Your machine supports the Windows Im age Acquisition (WIA) driver for scanning images. WIA is on e of the standard componen ts provided by Microsoft Windows 7 and works with digital came ras and scanners. Unlike the TWAIN driver, the WIA driver allows you to scan and easily adju[...]

Scan features 236 4. Special Features 4 Set the scan options. 5 Click Scan . 27 Scanning with SmarThru 4 • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). • You can use the OCR (Optical Character Reader) feature from SmarThru 4 program. 1 Make sure that the machine is connec[...]

Scan features 237 4. Special Features 1 Make sure that the machine is connected to your computer and powered on. 2 Place a single document face down on the document glass, or load the documents face up into th e document feeder (see "L oading originals" on page 52). 3 Double-click the SmarThru Office icon. 4 Th e SmarThru Office app ears.[...]

Scan features 238 4. Special Features Scanning from network connected machine Network or wireless model on ly (see "Features by models" on pag e 7). 1 Make sure that your machine is connected to a network. 2 Place a single document face down on the document glass, or load the documents face up into th e document feeder (see "L oading[...]

Scan features 239 4. Special Features 4 Select the scanner on the list. 5 Click Properties . 6 Place a single document face down on the document glass, or load the documents face up into th e document feeder (see "L oading originals" on page 52). 7 From the Scanner Properties window, click Preview . 8 The document is scanned and the image[...]

Scan features 240 4. Special Features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image.[...]

241 4. Special Features Fax features • For basic faxing features, refer to the Basi c Guide (see "Basic faxing" on page 66). • This function is not supported for SCX-470x Series (see "Feat ures by models" on page 7). 31 Automatic redialing When the number you have dialed is busy or there is no answer when you send a fax, the[...]

Fax features 242 4. Special Features You can set your machine to print a co nfirmation report automa tically each time sending a fax is completed. Press (fax) > ( Menu ) > Fax Setup > Sending > Send Report on the control panel. 34 Sending a fax in the computer This feature may not be available de pending on model or optional goods (see [...]

Fax features 243 4. Special Features 35 Delaying a fax transmission You can set your machine to send a fax at a later time when you will not be present. You cannot send a colo r fax using this feature. 1 Place a single document face down on the document glass, or load the documents face up into the document feeder. 2 Press (fax) on the control pane[...]

Fax features 244 4. Special Features 4 Press ( Cancel or Stop/Clear ) to return to ready mode. Canceling a reserved fax job 1 Press (fax) > ( Menu ) > Fax Feature > Cancel Job on the control panel. 2 Select the fax job you want and press OK . 3 Press OK when Yes highlights. The selected fax is de leted from memory. 4 Press ( Stop/Clear ) t[...]

Fax features 245 4. Special Features • When you forward a fax by an email, yo u must first set the mail server and IP address in SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 258). • Though you sent or received a color fax, the data is forwarded in grayscale. 1 Place a single document face down on the document g[...]

Fax features 246 4. Special Features 5 Press ( Cancel or Stop/Clear ) to return to ready mode. Subsequent sent faxes will be forwarded to the specified fax machine. 39 Sending faxes on bo th sides of paper • This is available only when you load originals into the document feeder. • Some menus may not appear on the display depending on options o[...]

Fax features 247 4. Special Features • Print received fax: After receiving the fax, set prints information for the received fax. • Notify me when complete: Set to show the popup window to notify receiving a fax. • Open with default application: After receiv ing the fax, open it with default application. • None: After receiving a fax, the ma[...]

Fax features 248 4. Special Features 42 Receiving manually in Tel mode You can receive a fa x call by pressing ( On Hook Dial ) button and then pressing ( Start ) when you hear a fax tone. If your machine has a handset, you can answer calls using the handset (see "Features by models" on page 7). 43 Receiving in Answering Machine/Fax mode [...]

Fax features 249 4. Special Features 1 Select (fax) > ( Menu ) > Fax Setup > Receiving > DRPD Mode > Waiting Ring on the control panel. Or select Setup > Machine Setup > Next > Default Setting > Fax Default > Common > Receive Mode > DRPD on the touch screen. 2 Call your fax number from another telephone. 3 When y[...]

Fax features 250 4. Special Features 3 The machine prints all of the faxes stored in memory. 47 Printing faxes on both sides of the paper • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • This feature may not be available depending on model or optional goods (see "Feat[...]

Fax features 251 4. Special Features 49 Printing sent fax report automatically You can set the machine to print a report with detail ed information about the previous 50 communication operat ions, including time and dates. 1 Press (fax) > ( Menu ) > Fax Setup > Auto Report > On on the control panel. 2 Press ( Cancel or Stop/Clear ) to r[...]

252 4. Special Features Using shared folder features This feature allows you to use the machine’s memory as a shared folder. The advantage of this feature is that you can conveniently use the shared folder through your computer’s window. • This feature may not be available depending on model or optional goods (see "Features by models&quo[...]

253 4. Special Features Using memory/hard drive features You can use this feature in the models that have a mass storage device (HDD) or memory (see "Variet y feature" on page 10). 52 Setting up the optional memory From the printer driver After installing the op tion al memory, you can use adva nced printing features, such as proofing a j[...]

5. Useful Management Tools This chapter introduces manag ement tools provid ed to help you make full use of your machine. • Easy Capture Manager 255 • Samsung AnyWeb Print 256 • Easy Eco Driver 257 • Using SyncThru™ Web Service 258 • Using Samsung Easy Printer Manager 261 • Using Samsung Printer Status 264 • Using Smart Panel 266 ?[...]

255 5. Useful Management Tools Easy Capture Manager • This feature may not be av ailable depending on mo de l or optional goods (see "Software " on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you ca[...]

256 5. Useful Management Tools Samsung AnyWeb Print • This feature may not be av ailable depending on mo de l or optional goods (see "Software " on page 7). • Available for Windows and Macintosh OS us ers only (see "Software " on page 7). This tool helps you screen-capture, preview, scrap, and print Windows In ternet Explore[...]

257 5. Useful Management Tools Easy Eco Driver • This feature may not be av ailable depending on mo de l or optional goods (see "Software " on page 7). • Available for Windows OS users only (see "Software" on page 7). With the Easy Eco Driver, you ca n apply Eco features to save paper and toner before prin ting. To use this [...]

258 5. Useful Management Tools Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service . • SyncThru™ Web Service explanation in this user’s guide may diffe r from your machine depending on its options or models. • Network model only (see "Software" on page 7). 1 Acce[...]

Using SyncThru™ Web Service 259 5. Useful Management Tools • Usage Counters: Shows the usage count by print types: simplex and duplex. • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports, e-mail address, and font reports. Settings tab This tab allows you t[...]

Using SyncThru™ Web Service 260 5. Useful Management Tools 1 Start a web browser, such as In ternet Explorer, from Windows. Enter the machine IP addr ess (http://xxx.xxx.xxx.xx x) in the address field and press the Enter key or click Go . 2 Your machine’s embedded website opens. 3 From the Settings tab, select Machine Settings > E-mail Notif[...]

261 5. Useful Management Tools Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows and Macintosh OS users only (see "Software" on page 7). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for[...]

Using Samsung Easy Printer Manager 262 5. Useful Management Tools Select the Help menu or click the button from the window and click on any option you want to know about. 6 Advanced settings user interface overview The advanced user in terface is intended to be used by the person responsible for managing the network and machines. 2 Printer informat[...]

Using Samsung Easy Printer Manager 263 5. Useful Management Tools Some menus may not appear in the display depending on options or models. I f so, i t is not a pplicab le to your machin e. Device Settings You can configure various machine setti ngs such as machine setup, paper, layout, emulation, network, and print information. Scan to PC Settings [...]

264 5. Useful Management Tools Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operati ng system in use. • Check the operating system(s) that are compa[...]

Using Samsung Printer Status 265 5. Useful Management Tools 3 Order Supplies You can order replacement toner cartridge(s) from online. 4 User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error oc curs. You can directly open the troubleshooting section in the user’s guide. 5 Close Close the [...]

266 5. Useful Management Tools Using Smart Panel Smart Panel is a prog ram that monitors and inform s you of the machine’s status, and allows you to customize the mach ine’s settings. You can download Smart Panel from the Samsung website (see "Insta lling the Smart Panel" on page 133). • The Smart Panel window and its contents shown[...]

Using Smart Panel 267 5. Useful Management Tools 9 Changing Smart Panel’s settings Right-click in Linux on the Smart Panel icon and select Configure smart panel . Select the settings you want from the Configure smart panel window.[...]

268 5. Useful Management Tools Using the Linux Unified Driver Configurator The Unified Driver Configur ator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driv er to use Unified Driver Configurator (see "Installation for Linux" on page 133). After the driver is installed on your Linux syste[...]

Using the Linux Unified Driver Configurator 269 5. Useful Management Tools To use the on screen help, the Help or button from the window. 3 After changing the configurations, click Exit to close the Unified Driver Configurator . 11 Printers configuratio n Printers configuration has the two tabs: Printers and Classes . Printers tab View the current [...]

Using the Linux Unified Driver Configurator 270 5. Useful Management Tools The printer control buttons are, as follows: • Refresh: Renews the available machines list. • Add Printer: Allows you to add a new machines. • Remove Printer: Removes the selected machine. • Set as Default: Sets the current selected ma chine as a default machine. •[...]

Using the Linux Unified Driver Configurator 271 5. Useful Management Tools 12 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason. • Refresh: Renews the availa ble ports list. • Release [...]

6. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Paper feeding problems 273 • Power and cable connecting problems 274 • Printing problems 275 • Printing quality problems 279 • Copying problems 287 • Scanning problems 288 • Faxing problems 290 • Operating system problems 292[...]

273 6. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tr ay. • Make sure that you are using the correct type of pap er. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause s[...]

274 6. Troubleshooting Power and cable connecting problems Click this link to open an an imation about solvi ng power problems. Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electricity supply first. If the mach[...]

275 6. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a ( Power ) button on the co ntrol, press it. The machine is not selected as the default machine. Select your machine as your de[...]

Printing problems 276 6. Troubleshooting The machine does not print. The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installe d. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. C heck the display messa[...]

Printing problems 277 6. Troubleshooting The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is se lected. The software application is malfunctioning. T ry printing a job from another application. The operating system is malfunctioning. Exit Windows and reb oot the computer. Turn the m[...]

Printing problems 278 6. Troubleshooting The machine does not print special-sized paper, such as billing paper. Paper size and pape r size setting do not match. Set the correct pap er size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 57). The printed billing pape r is curled. The paper typ[...]

279 6. Troubleshooting Printing quality problems If the inside of the machin e is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print • If a vertical white streak or faded area appears on the page , the toner supply is [...]

Printing quality problems 280 6. Troubleshooting Toner specks • The paper may not meet specifications; for ex ample, the paper may be too moist or rough. • The transfer roller may be dirty. Cl ean the inside of your machine (see "Cleaning the machine" on page 79). • The paper path may need cleaning. Contact a service representative [...]

Printing quality problems 281 6. Troubleshooting Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machin e has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 75). If white vertical streaks appea[...]

Printing quality problems 282 6. Troubleshooting Vertical repetitive defects If marks repeatedly appear on the printe d side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cart ridge and, install a new one (see "Replacing the toner cartridge" on page 75). • Par[...]

Printing quality problems 283 6. Troubleshooting Misformed characters • If characters are improperly formed and producing hollow im ages, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tigh t or too loose ag[...]

Printing quality problems 284 6. Troubleshooting Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of th e machine (see "Cle[...]

Printing quality problems 285 6. Troubleshooting Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 79). • Check the paper type and quality. • Remove the toner cartridge and then , install a new one (see "Replacing the toner cartridge" on page 75). If the problem persists, the machine may req[...]

Printing quality problems 286 6. Troubleshooting Curl If the printed paper is curled or pa per does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences , click the Paper tab, and set type to Thin (see[...]

287 6. Troubleshooting Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Chang ing the settings for ea ch copy" o n page 61). If the defect still appears after cleaning the machine. set the Copy Feature > Adjust Backg[...]

288 6. Troubleshooting Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 52). • There may not be enough available memory to hold the docum ent you want to sca[...]

Scanning problems 289 6. Troubleshooting Message appears on your computer screen: • Device can’t be set to the H/W mode you want. • Port is being used by another program. •P o r t i s d i s a b l e d . • Scanner is busy receiving or printing data. When the current job is com pleted, try again. • Invalid handl e. • Scanning has failed.[...]

290 6. Troubleshooting Faxing problems Condition Suggested solutions The machine i s not working, there is no display, or the buttons are not working. • Unplug the power cord and plug it in again. • Ensure that there is power being supplied to the electrical outlet. • Ensure that the power is turned on. No dial tone. • Check that the phone [...]

Faxing problems 291 6. Troubleshooting Some of the words on an incoming fax are stretched. The fax machine sending the fax had a temporary document jam. There are lines on the originals you sent. Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 83). The machine dials a number, but the connection with the o[...]

292 6. Troubleshooting Operating system problems 1 Common Windows problems Refer to the Microsoft Windows User’s Guide that came with yo ur computer for further informat ion on Windows error messages. Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the s[...]

Operating system problems 293 6. Troubleshooting 2 Common Macintosh problems Refer to the Macintosh User’s Guide that came with your computer for further information on Macintosh error messages. Condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Printing the PD[...]

Operating system problems 294 6. Troubleshooting 3 Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your syst em. Open Unified Driver Conf igurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure th[...]

Operating system problems 295 6. Troubleshooting I cannot scan via Gimp Front- end. Check if Gimp Front-end has Xsane:Device dialog. on the Acquire menu. If not, you should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux di stribution CD or Gimp home page. For the detailed information, refer[...]

Operating system problems 296 6. Troubleshooting Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file can[...]

297 . Contact SAMSUNG worldwide If you have any comments or questions regarding Sa msung products, contact the Samsung custom er care center. Country/Region Customer Care Center Web Site ALBANIA 42 27 5755 ARGENTINE 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 AUSTRALIA 1300 362 603 www.samsung.com AUSTRIA 0810-SAMSUNG (7267864, € 0.07/min)[...]

Contact SAMSUNG worldwide 298 . GEORGIA 8-800-555-555 GREECE IT and Mobile : 80111-SAMSUNG (80111 7267864) from land line, local charge/ from mobile, 210 6897691 Cameras, Camcorders, Televisions and Household Appliances From mobile and fixed 2106293100 www.samsung.com GUATEMALA 1-800-299-0013 www.samsung.com HONDURAS 800-27919267 www.samsung.com HO[...]

Contact SAMSUNG worldwide 299 . NEW ZEALAND 0800 SAMSUNG (0 800 726 786) www.samsung.com NICARAGUA 00-1800-5077267 www.samsun g.com NORWAY 815-56 480 www.samsung.com OMAN 800-SAMSUNG (726-7864) www.samsung.com PANAMA 800-7267 www.samsung.com PERU 0-800-777-08 www.samsung.com PHILIPPINES 1800-10-SAMSUNG (726-7864) 1-800-3-SAMSUNG (726-7864) 1-800-8-[...]

Contact SAMSUNG worldwide 300 . U.K 0330 SAMSUNG (726-7864) www.samsung.com U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com UKRAINE 0-800-502-000 www.samsung.com/ua www.samsung.com/ ua_ru UZBEKISTAN 8-10-800-500-55-500 www.samsung.com VENEZUELA 0-800-100-5303 www.samsung.com VIETNAM 1 800 588 889 www.samsung.com Country/Region Customer Care Center W[...]

301 . Glossary The following glossary helps you get fa miliar with the product by understanding the terminologies common ly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of stand ards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Stand ards Committee (IEEE 802). 802.11b/[...]

Glossary 302 . BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client . BOOTP enables 'diskless workstation'[...]

Glossary 303 . DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configurat ion parameters specific to the DHCP client host requesting, generally, informat ion required by the client host to participate on an IP netwo rk. DHCP also provides a me chanism for allocation of IP addresses to[...]

Glossary 304 . ECM Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automa tically detects and corrects errors in the fax transmission process that are some times caused by telephone line noise. Emulation Emulation is a technique of one machine obtaining the same results as another. An e[...]

Glossary 305 . Gateway A connection between computer networ ks, or between a c omputer network and a telephone line. It is very popular, as it is a computer or a network that allows access to anothe r computer or network. Grayscale A shades of gray that represent light and dark portions of an image when color images are converted to gra yscale; col[...]

Glossary 306 . IPM The Images Per Minute (IPM) is a way of me asuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. IPP The Internet Printing Protocol (IPP) defin es a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP c[...]

Glossary 307 . LDAP The Lightweight Directory Access Protocol (LDAP) is a netwo rking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diod e (LED) is a semiconductor d evice that indicates the status of a machine. MAC address Media Access Control (MAC) address is a unique identi fier associated with [...]

Glossary 308 . NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC , and the network protocols were based on the archetyp al Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Organic Photo Conductor (OPC) is a mech anism that make s a virtual im[...]

Glossary 309 . PostScript PostScript (PS) is a page description language and programming language used primarily in the electronic an d desktop publishing areas. - that is run in an interpreter to generate an image. Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like paper, e[...]

Glossary 310 . SMB Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellan eous communications between nodes on a network. It also provides an authen ticated Inter-process communication mechanism. SMTP Simple Mail Transfer Protoc ol (SMTP) is the standard for e-mail transmissions across [...]

Glossary 311 . TWAIN An industry standard for scanners an d software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image captur e API for Microsoft Windows and Apple Macintosh operating systems. UNC Path Uniform Naming Convention (UNC) is a standard way to access networ[...]

Glossary 312 . WPA-PSK WPA-PSK (WPA Pre-Share d Key) is special mode of WPA for small business or home users. A shared key, or password, is configu red in the wir eless access point (WAP) and any wireless laptop or desk top devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced se[...]

313 A address book editing 211 general setup 202 group editing 212 group registering 212 registering 211 using 211 address book setup 211 administrator’s setup 204 AnyWeb Print 256 authorized users registering 214 C cleaning inside 80 outside 79 pickup roller 81 scan unit 83 cleaning a machine 79 control panel 24 convention 14 copy general setup [...]

314 receiving in DRPD mode 248 receiving in Fax mode 248 receiving in secure mode 249 receiving in Tel mode 248 receiving with ext. telephone 248 redialing the last number 241 sending a fax in the computer 242 sending a priority fax 244 sending faxes on both sides of paper 246 fax feature 241 fax sending multi sending 67 faxing adjusting darkness 6[...]

315 132 printing 224 scanning 237 system requirements 109 using SetIP 139 macintosh scanning 237 maintenance parts 73 manual feeder/multi-purpose tray loading 44 memory/hard drive feature 252 , 253 menu overview 31 multi-purpose tray tips on using 44 using special media 45 N network driver installation Linux 146 Macintosh 144 UNIX 147 Windows 141 g[...]

316 Macintosh 224 multiple pages on one sheet of paper Macintosh 224 printing a document Windows 55 printing on both sides of paper Macintosh 225 printing to a file 216 setting as a default machine 215 special printer features 217 UNIX 227 using direct pr inting utility 223 printing a document Linux 225 Macintosh 224 UNIX 227 printing feature 215 p[...]

317 monitoring the supplies life 77 ordering 72 replacing toner cartridge 75 SyncThru Web Service general information 258 SyncThru™ Web Service 258 T toner cartridge redistributing toner 74 replacing the cartridge 75 tray adjusting the width and length 41 changing the tray size 41 loading paper in m anual feeder/multi-purpose tray 44 setting the [...]