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Samsung SPHI300SS manual

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Table of contents for the manual

  • Page 1

    LMTSI330040303F6 SPH - i330 T ips/T roubleshooting Guide[...]

  • Page 2

    Index Index ............................................................. 2 Tips ............................................................... 5 Wake up Feature ....... ......... ........ ......... ........ ......... ........ . 5 Phone Application Buttons ........ ......... ........ ......... ......... 6 Internal/External Battery Charge .........[...]

  • Page 3

    Palm Applications ........... ........ ......... ........ ......... ........ .. 20 Using your i330 with the Sprint Business Connection Palm Client ....... ......... ........ ......... ........ ......... ........ ...... ........ .. 21 Battery ...... ......... ........ ......... ........ ......... ........ ...... ........ .. 22[...]

  • Page 4

    4 T ips/T roubleshooting Instructions[...]

  • Page 5

    Tips 5 Ti p s W ake up F eatur e Do y ou have the problem of y our phone turning on accidentally when y ou carry it in your pocket or case? The W ake U p feature is the solution. The W ake U p feature allo ws you to designate the buttons that wake the phone up after it has been idle with the scr een turned off . When the W ake U p feature is activ [...]

  • Page 6

    Tips 6 6. T ap Don e to exit and save your selection . Ph one A pplication Bu ttons The four application buttons can als o be progra mmed to launch special phone related applications when you are in the phone main menu. These buttons will act normally if you ar e in the applic ation ma in menu. T o modify the applications associated with the button[...]

  • Page 7

    Tips 7 batter y charge is getting too lo w , the batter y icon ( ) blinks and the phone sounds a warning tone. Ther e is also an internal back up batter y that saves all the settings in the phone when the r egular batter y is discharged. An internal backup batter y needs to be charged initially for 24 hours. T o make sure the internal batter y is c[...]

  • Page 8

    Tips 8 HotS ync to Save C urrent S ettings If you ar e constantly adding new data to your i330, make sure that y ou perform a H otS ync periodically to save any r ecent changes. If the unit looses data from a discharged battery or crashes, it can be easily r estored performing a HotS ync pro vided the data is current on the desktop/laptop machine. [...]

  • Page 9

    Tips 9 Set ti ng s C ha r t No t e s : 1. T o r ecov er any changed setting s, the user must perform a H otSync after making custom changes. Then perform a H otSync wher e HotS ync mana ger is set to Handheld o ver writes de sktop . 2. If Data i s lost or ha rd re set is performed, the user must perform a HotS ync with the H otS ync manager set to [...]

  • Page 10

    Commo n Pr oblem s 1 0 Common Problems This guide contai ns common solutions to pro blems that may arise when operating your i330. Please look o ver the following list of solutions, befor e calling the customer support center . Hot Syn c Questi on: When I perform a H otSync operation I r eceive a message that says “N ew Hardwar e F ound” and a [...]

  • Page 11

    Commo n Pr oblem s 1 1 Answer: P alm Deskt op 4.0 was on ly rel eased a short time before being upgraded to v ersion 4.1. This softwar e fixed numerous issues. Y ou can do wnload the softwar e from http://www .palm.net. T o install the P alm Desktop 4.1 softwar e: 1. Close any H otSync or P alm Desktop Softw are currently running on the system. 2. [...]

  • Page 12

    Commo n Pr oblem s 12 dial into a corpora te network for security reasons. The configuration of S p rint P CS's 3G V ision network precludes dialing a discr ete phone number for data access, you must inste ad dial into the Vision network to access mail ser vers or any other internet resource. M any corporate networks require y ou to dial into [...]

  • Page 13

    Commo n Pr oblem s 13 Answer: Y es, please see “P er forming a H otS ync Operation via a N etwork ” on page 156 of the Online U ser Manual for instructions on how to set up a LAN or network sync. Questi on: I have connected the ca ble and installed the req uired sof twa re, b ut I cann ot per fo rm a HotSyn c? Answer: M ake sure that y ou have [...]

  • Page 14

    Commo n Pr oblem s 14 U se the drop down arrow to select the proper COM port and press “OK”. Fa t a l E r r o r s Questi on: I am receiving “F atal Errors ” when usin g the i330? Answer: When you r eceive a fatal error message, it can sometimes be caused by information copied during a HotS ync or other applications not operating corr ectly [...]

  • Page 15

    Commo n Pr oblem s 15 USB P roblems Questi on: Why is the computer asking for USB drivers when I plug in the USB to S erial interf ace cable? Answer: The cable cannot be plugg ed in the comput er before the driv ers are i nstalled using the Installation CD that came with your phone. DO NO T A T TEMPT to install the drivers using the Windo w s Har d[...]

  • Page 16

    Commo n Pr oblem s 16 Resetting the i330 Questi on: H ow do I perf orm a soft reset on my i330? No t e : When you perform a So ft Reset , no stored data is lost. Answer: U se the stylu s briefly to press the r eset butt on on the i330 located on the b ottom of the phone, next to the po wer/acc essory interface connector . Questi on: H ow do I perfo[...]

  • Page 17

    Commo n Pr oblem s 1 7 Operating S ystems Questi on: When my laptop is p lugged into a docking station, the i330 performs a Ho tS ync. When the l aptop is remo ved, the i330 will not perform a HotS ync? Answer: M any laptop ’ s and doc king stations assign different COM ports when they ar e connected and unconnected based on the user pr ofile. T [...]

  • Page 18

    Commo n Pr oblem s 18 different network connection on the device, you will not be able to access it. Questi on: Can I use this with my Macintos h computer? Answer: The i330 is not supported for use with Macintosh computers . Questi on: Does this work with Windo ws 95, 98, XP , or 2000? Answer: Y es. Make s ure that P alm version 4.1 is installed. P[...]

  • Page 19

    Commo n Pr oblem s 19 2. Dou ble click on the S y stem icon. 3. Click on the Devices tab. 4. Revi ew the U niv ersal S erial Bu s contro llers list and look for any yellow ex clamation point ic ons. These icons indicate that Windo ws is having a problem with the device. 5. If you find a device that is not responding corr ectly , click on the entr y[...]

  • Page 20

    Commo n Pr oblem s 20 6. After a successful HotS ync, install your third party applications one at a time from the backup menu copied to the desktop using the P a lm I nstaller . P alm Applications Questi on: Can I use my i330 to dial into my corporate RAS/email/VPN/ F a x M achine? Answer: N o . The design of the S print PCS Vision network only al[...]

  • Page 21

    Commo n Pr oblem s 21 Questi on: Can I install multiple conduit applications like P ocketMirror , Intellisync, etc ? Answer: N o . M ore than one conduit can cause system lockups and other problems. S elect one pr eferred c onduit application and install. If yo u decide later that you w ould like a different conduit application, remove the P alm De[...]

  • Page 22

    Commo n Pr oblem s 22 cable from system, r emo ve hands et from the cradle, shutdown system, plug USB cable back in, replace handset after system fully boots. Battery Questi on: What is the batter y life of my i330? Answer: Y our i330 has two batterie s installed. An internal batter y and an external batter y . The internal batter y keeps all your [...]