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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung SRP-350PLUSA&C, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Table of contents for the manual
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Page 1
User ’ s Manual SRP-350plusA&C Thermal Printer Rev . 1.02 http://www .samsungminiprinters.com ٻ[...]
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Page 2
Rev . 1.02 - 2 - SRP-350plusA&C ഓ Safety Precautions In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. W ARNING Violating following instructions can cause serious injury or death. Do not plug sev eral products in one multi-outlet. ח͑ This can provoke over-heating [...]
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Page 3
Rev . 1.02 - 3 - SRP-350plusA&C CAUTION Violating fo llowing inst ructions can cause s light wound or dam age the appliance. If you observe a strange smoke, odor or noise from the printer , unplug it before t aking following measures. ח͑ Switch off the printer and unplug the set from the mains. ˍ After the disappearance of the smoke, call yo[...]
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Page 4
Rev . 1.02 - 4 - SRP-350plusA&C ഓ W arning - U.S.A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipm[...]
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Page 5
Rev . 1.02 - 5 - SRP-350plusA&C ഓ Introduction The SRP-350plus Roll Printer are designed for use with electronic instruments such as system ECR, POS, banking equipment, computer peripheral equipment, etc. The main features of the printer are as follows: 1. High speed printing : 47(1/6” Feed) lines per second. 2. Low noise thermal printing. [...]
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Page 6
Rev . 1.02 - 6 - SRP-350plusA&C ഓ T able of Content s 1. Setting Up the Printer ................................................................................................... 7 1-1 Unpackin g .................................................................................................................. 7 1-2 Connecting the Cables ....[...]
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Page 7
Rev . 1.02 - 7 - SRP-350plusA&C 1. Setting Up the Printer 1-1 Unpacking Y our printer box should include these items. If any items are damaged or missing, please contact your dealer for assist ance. SRP-350plusC SRP-350plusA Cover Cable Roll Paper Manual AC Adapter Power Cord CD USB A-A CABLE[...]
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Page 8
Rev . 1.02 - 8 - SRP-350plusA&C 1-2 Connecting the Cables Y ou can connect up the three cables to the printer . They all connect to the connector panel on the back of the printer , which is shown below: NOTE Before connecting any of the cables, make sure that both the printer and the host are turned off. 1-2-1 Serial Interface (RS-232C) Int[...]
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Page 9
Rev . 1.02 - 9 - SRP-350plusA&C 1-2-2 Parallel Interface (IEEE1284) Interface connector Drawer kick-out connector Power supply connector Pin No. Source Compatibility Mode Nibble Mode Byte Mode 1 Host nStrobe HostClk HostClk 2 Host / Printer Data 0 (LSB) - Data 0 (LSB) 3 Host / Printer Data 1 - Data 1 4 Host / Printer Data 2 - Data 2 5 Host / Pr[...]
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Page 10
Rev . 1.02 - 10 - SRP-350plusA&C 1-2-3 USB2.0 Interface Drawer kick-out connector Power supply connector USB2.0 connector Pin No. Signal Name Assignment (Color) Function Shell Shield Drain Wire Frame Ground 1 VBUS Red Host Power 2 D- White Data Line(D-) 3 D+ Green Data Line(D+) 4 GND Black Signal Ground 1-3 Connecting the Drawer W ARNING Us[...]
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Page 11
Rev . 1.02 - 1 1 - SRP-350plusA&C 1-4 Setting the Dip Switches 1-4-1 Serial Interface (RS-232C) • DIP Switch 1 SW Function ON OFF Default 1-1 Auto Line Feed Enable Disable OFF 1-2 Handshaking XON/XOFF DTR/DSR OFF 1-3 Data Length 7bits 8bits OFF 1-4 Parity Check Y es No OFF 1-5 Parity Selection EVEN ODD OFF 1-6 ON 1-7 ON 1-8 Baud Rate Selectio[...]
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Page 12
Rev . 1.02 - 12 - SRP-350plusA&C • T able 1 – Baud rate (bp s) Selection T ransmission S peed 1-6 1-7 1-8 Default 2400 ON OFF OFF 4800 ON OFF ON 9600 OFF ON OFF 19200 OFF OFF OFF 38400 OFF ON ON 57600 OFF OFF ON 1 15200 ON ON ON 9600 • T able 2 – Print Density Selection 2-5 2-6 2-7 Print Density (Mono color) Default ON ON Reserved 1(Lig[...]
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Page 13
Rev . 1.02 - 13 - SRP-350plusA&C 1-5 Setting the Memory Switches This printer has “Memory Switch” set which is software switches. Memory Switch set has “MSW1”, “MSW2”, “MSW8”, “MSW9” “Customize value”, “Serial communication condition”. “Memory Switch setting utility” can change the Memory Switch set to ON or OFF [...]
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Page 14
Rev . 1.02 - 14 - SRP-350plusA&C MSW2-8 MSW2-7 MSW2-6 MSW2-5 MSW2-4 MSW2-3 Character T able OFF OFF OFF OFF OFF OFF Page 0 437 (USA, S tandard Europe) OFF OFF OFF OFF ON OFF Page 1 Kat akana OFF OFF OFF ON OFF OFF Page 2 850 (Multilingual) OFF OFF OFF ON ON OFF Page 3 860 (Portuguese) OFF OFF ON OFF OFF OFF Page 4 863 (Canadian-French) OFF OFF [...]
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Page 15
Rev . 1.02 - 15 - SRP-350plusA&C 1-6 Installing or Replacing the Paper Roll NOTE Be sure to use paper rolls that meet the specifications. Do not use p aper rolls that have the paper glued to the core because the printer cannot detect the p aper end correctly . 1-6-1 Make sure that the printer is not receiving dat a; otherwise, data may be l[...]
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Page 16
Rev . 1.02 - 16 - SRP-350plusA&C 1-6-5 Be sure to note the correct direction that the paper comes of f the roll. 1-6-6 Pull out a small amount of p aper , as shown. Then close the cover . NOTE When closing the cover , press the center of printer cover firmly to prevent paper miss-loading. 1-6-7 T ear off the p aper as shown.[...]
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Page 17
Rev . 1.02 - 17 - SRP-350plusA&C 1-7 Adjustments and Settings The SRP-350plus is set up at the factory to be appropriate for almost all users. It does, however , offer some settings for users with special requirement s. It has DIP switches that allow you to change communication settings, such as handshaking and parity check, as well as print de[...]
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Page 18
Rev . 1.02 - 18 - SRP-350plusA&C 1-9 Connecting the computer Y ou need an appropriate interface cable. 1-9-1 Plug the cable connector securely into the printer ’s interface connector . 1-9-2 T ighten the screws on both sides of the cable connector . 1-9-3 Attach the other end of the cable to the computer . 1-10 Connecting the Power Supply [...]
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Page 19
Rev . 1.02 - 19 - SRP-350plusA&C 2. Self test The self-test checks whether the printer has any problems. If the printer does not function properly , contact your dealer . The self-test checks the following; 2-1 Make sure paper roll has been inst alled properly . 2-2 T urn on the power while holding down the FEED button. The self-test begins. 2-[...]
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Page 20
Rev . 1.02 - 20 - SRP-350plusA&C 3. Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer . This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you f[...]
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Page 21
Rev . 1.02 - 21 - SRP-350plusA&C 4. Specification Item Details Printing Method Thermal Line Printing Dot Density SRP-350plus: 180 X 180 d pi (7dots/mm) SRP-352plus: 203 X 203 dpi (8dot s/mm) Printing Width 57.5mm, 72.192±0.2mm Characters per line (Default) SRP-350plus: 42 (Font A) / 56 (Font B) SRP-352plus: 48 (Font A) / 64 (Font B) Printing S[...]
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Page 22
Rev . 1.02 - 22 - SRP-350plusA&C 5. Appendix 5-1 Cleaning Printer Paper dust inside the printer may lower the print quality . In this case clean the printer as follows. 5-1-1 Open the printer cover and remove the paper if exist s. 5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent. 5-1-3 Clean the platen roller and pap[...]