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Samsung SRP-372 manual

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Table of contents for the manual

  • Page 1

    User ’ s Manual SRP-370/372 Ve r. 2 Thermal Printer Rev . 2.01 http://www .samsungminiprinters.com[...]

  • Page 2

    Rev . 2.01 - 2 - SRP-370/372 Ve r. 2 ■ Safety Precautions In using the present appliance, please keep t he following safety regulations in order to prevent any hazard or material damage. W ARNING Violating following instructions c an cause serious injury or death. Do not plug sev eral product s in one multi -outlet. • This can provoke over-heat[...]

  • Page 3

    Rev . 2.01 - 3 - SRP-370/372 Ve r. 2 CAUTION Violatin g followi ng instruct ions can ca use slight wo und or damage t he appliance . If you observe a strange smoke , odor or noise from the printer , unplug it be fore ta king following measures. • Switch off the printer and unplug the set from the mains. • After the disappearance of the smoke, c[...]

  • Page 4

    Rev . 2.01 - 4 - SRP-370/372 Ve r. 2 ■ W arning - U.S.A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rule s. These limits are designed to provide reasonable protection against harmful interfer ence when the equipment is operated in a commercial environment. This equ[...]

  • Page 5

    Rev . 2.01 - 5 - SRP-370/372 Ve r. 2 ■ Introduction The SRP-370/372 Roll Printer ar e designed for use with elec tronic instruments such as system ECR, POS, banking equipment, computer peripheral equipment, etc. The main features of the printer are as follows: 1. High speed printing : 47/52 (1 /6” Feed) lines per second. 2. Low noise thermal pr[...]

  • Page 6

    Rev . 2.01 - 6 - SRP-370/372 Ve r. 2 ■ T able of Content s 1. Setting Up the Printer ................................................................................................... 7 1-1 Unpacking .................................................................................................................. 7 1-2 Connecting the Cables ....[...]

  • Page 7

    Rev . 2.01 - 7 - SRP-370/372 Ve r. 2 1. Setting Up the Printer 1- 1 Unpacking Y our printer box should include these items. If any items are damaged or missing, pleas e contact your dealer for assist ance. SRP-370/372 Cover Cable CD Roll Paper Manual AC Adapter Power Cord[...]

  • Page 8

    Rev . 2.01 - 8 - SRP-370/372 Ve r. 2 1-2 Connecting the Cables Y ou can connect up the three cables to the printe r . They all connect to the connector panel on the back of the printer , which is shown below: ※ NOTE Before connecting any of the cables, make sure that both the printer and the host are turned off. 1-2-1 Serial Interface (RS-232C) R[...]

  • Page 9

    Rev . 2.01 - 9 - SRP-370/372 Ve r. 2 1-2-2 Parallel Interface (IEEE1284) POWER DK P ARALLEL Drawer kick-out connecto r Interface connector Power supply connecto r Pin No. Source Compatibility Mode Nibble Mode Byte Mode 1 Host nStrobe HostClk HostClk 2 Host / Printer Data 0 (LSB) - Data 0 (LSB) 3 Host / Printer Data 1 - Data 1 4 Host / Printer Data [...]

  • Page 10

    Rev . 2.01 - 10 - SRP-370/372 Ve r. 2 1-2-3 USB Interface POWER DK USB Drawer kick-out connecto r USB connec tor Power supply connecto r Pin No. Signal Name Assignment (Color) Function Shell Shield Drain Wire Frame Ground 1 VBUS Red Host Power 2 D- White Data Line(D-) 3 D+ Green Data Line(D+) 4 GND Black Signal Ground 1-3 Connecting the Drawer ※ [...]

  • Page 11

    Rev . 2.01 - 1 1 - SRP-370/372 Ve r. 2 1-4 Setting the Dip Switches 1-4-1 Serial Interface Switch No. Function ON OFF Default SW1-1 ON SW1-2 Baud Rate Selection * Refer to below T able ON SW1-3 Handshaking Software (Xon/Xoff) Hardware (DTR/DSR) OFF SW1-4 Reserved -- OFF SW1-5 Cutter Function Disable Enable OFF SW1-6 Paper 2 Color Mono OFF SW1-7 Res[...]

  • Page 12

    Rev . 2.01 - 12 - SRP-370/372 Ve r. 2 1-4-2 Parallel & USB Interface Switch No. Function ON OFF Default SW2-1 OFF SW2-2 OFF SW2-3 Select Print Density * Refer to below T able OFF SW2-4 Historical Control Enable Disable OFF SW2-5 Reserved -- OFF SW2-6 Interface Condition Selection by Memory Switch by DIP Switch OFF SW2-7 Near End Sensor S t atus[...]

  • Page 13

    Rev . 2.01 - 13 - SRP-370/372 Ve r. 2 1-5 Setting the Memory Switches This printer has “Memory Switch” set which is software switches. Memory Switch set has “MSW1”, “MSW2”, “MSW8”, “MSW9” “Customize value”, “Seria l communication condition”. “Memory Switch setting utility” can change the Memory Switch set to ON or OF[...]

  • Page 14

    Rev . 2.01 - 14 - SRP-370/372 Ve r. 2 MSW2-8 MSW2-7 MSW2-6 MSW2-5 MSW2-4 MSW2-3 Character T able OFF OFF OFF OFF OFF OFF Page 0 437 (USA, S ta ndard Europe) OFF OFF OFF OFF ON OFF Page 1 Kat akana OFF OFF OFF ON OFF OFF Page 2 850 (Multilingua l) OFF OFF OFF ON ON OFF Page 3 860 (Portuguese) OFF OFF ON OFF OFF OFF Page 4 863 (Canadian-French) OFF O[...]

  • Page 15

    Rev . 2.01 - 15 - SRP-370/372 Ve r. 2 1-6 Installing or Replacing the Paper Roll ※ NOTE Be sure to use paper rolls that meet the spec ifications. Do not use p aper rolls that have the paper glued to the core because the pr inter cannot detect the p aper end correctly . 1-6-1 Make sure that the printer is not receiving dat a; otherwise, data may b[...]

  • Page 16

    Rev . 2.01 - 16 - SRP-370/372 Ve r. 2 1-6-5 Be sure to note the correct direct ion that the paper comes of f the roll. 1-6-6 Pull out a small amount of p aper , as shown. Then close the cover . Feed paper Error Power ※ NOTE When closing the cover , press the center of printer cover firmly to prevent paper miss-loading. 1-6-7 T ear off the p aper [...]

  • Page 17

    Rev . 2.01 - 17 - SRP-370/372 Ve r. 2 1-7 Adjustments and Settings It has 2 features ; Paper end and Black mark . For detecting Paper End, it must be positioned at "a" Position in drawing and it is a factory default setting. For detecting Black mark printed on the paper , it must be moved to "b" position. Optical density (O.D) m[...]

  • Page 18

    Rev . 2.01 - 18 - SRP-370/372 Ve r. 2 1-8 Using the Printer Control Panel ○ POWER The POWER light is on whenever the printer is on. ○ ERROR This indicates an error . ○ PA P E R This light indicates the near end of the paper roll. Inst all a new paper roll and the printer will continue printing. W hen the light blinks, it indicates the self-te[...]

  • Page 19

    Rev . 2.01 - 19 - SRP-370/372 Ve r. 2 1-10 Connecting the Power Suppl y ※ CAUTIONS When connecting or disconnecting the power supply from the prin ter , make sure that the power supply is not plugged into an elec trical outlet. Otherwise you may damage the power supply or the printer . If the power supply’ s rated voltage and your out let’s v[...]

  • Page 20

    Rev . 2.01 - 20 - SRP-370/372 Ve r. 2 2. Self Test The self-test checks whether the printer has any problems. If the prin ter does not function properly , contact your dealer . The self-test checks the following; 2-1 Make sure paper roll has been inst alled properly . 2-2 T urn on the power while holding down t he FEED button. The self-test begins.[...]

  • Page 21

    Rev . 2.01 - 21 - SRP-370/372 Ve r. 2 3. Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer . This can be useful in finding software problem s. When you turn on the hexadecimal dump function, the printer print s all commands and data in hexadecimal format along with a guide section to help yo[...]

  • Page 22

    Rev . 2.01 - 22 - SRP-370/372 Ve r. 2 4. Specification Printing method Thermal line printing Dot density 180 X 180 dpi (7dots/mm) 203 X 203 dpi (8dots/mm) Printing width 72mm Paper width 58mm, 80mm, 83mm Characters per line (default) 180 DPI 42 (Font A) 56 (Font B) 203 DPI 48 (Font A) 64 (Font B) 180 DPI Mono : 47 lines/sec(1/6” Feed) 200mm/sec C[...]

  • Page 23

    Rev . 2.01 - 23 - SRP-370/372 Ve r. 2 5. Appendix 5-1 Cleaning Printer Paper dust inside the printer may lower the print quality . In this case clean the printer as follows. 5-1-1 Open the printer cover and remove the paper if exist s. 5-1-2 Clean the print head with a cott on swab moistened with alcohol solvent. 5-1-3 Clean the platen roller and p[...]