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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung SRP-500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung SRP-500 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung SRP-500. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung SRP-500 should contain:
- informations concerning technical data of Samsung SRP-500
- name of the manufacturer and a year of construction of the Samsung SRP-500 item
- rules of operation, control and maintenance of the Samsung SRP-500 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung SRP-500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung SRP-500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung SRP-500.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung SRP-500 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Samsung Elector-Mechanics Printed In Korea 2003. 2 Operator's Manual SRP-500[...]
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Safety Precautions In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. Violating following instructions can cause serious injury or death. Do not plug several products in one multi-outlet. This can provoke ov er-heating and a fire. If the plug is wet or dirty, dry or w ipe [...]
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All rights reserved. No part of this publication may reproduced, stored in a retrieval, or transmitted in any fo rm or by any means, electronic, mechanical, photocopy ing, recording, or otherw ise, without the prior w ritten permission of SAMSUNG ELECTRO-MECHANICS. No patent liability is assumed with respect to the use of the information contained [...]
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Table of contents • I n tro d uction … … …… … …… … …… … …… … …… … …… … …… … .. 1 • Chapter 1. Setting up the printer 1-1. Unpacking ……………………………….………..…………… 3 1-2. C hoos ing a p lace f or th e pri nter ……… ……… …… …..… … 4 1-3. Connecting [...]
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1 Introduction • Front view • Rear view 2 The SRP-500 is a high-quality inkjet POS printer. This one-station printer has the follow ing features. • Compact design and light-weight. • High-speed printing using logic-seeking. • Easy to use : clamshe ll mecha nism. • High reliability a nd long life due to the use of stepping motors for bot[...]
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3 Chapter 1 Setting up the printer 1-1. Unpacking Your printer box should include the items shown in th e illustration below. If any items are da maged or missi ng, please contact your dealer. 4 1-2. Choosing a place for the printe r • Avoid locations that are subject to direct sunlight or excessive heat. • Avoid using or storing the printer in[...]
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5 1-3. Connecting the cables • Plugging in AC adapter CAUTION • Before connecting the printer to the pow er supply , make sure that the voltage and pow er specifications match the printer’s requirements. • Using an incorrect power supply can cause serious damage to the printer. Connect the AC a dapter according to the follow ing procedure. [...]
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7 1-4. Installing or replacing paper r oll CAUTION Notice the caution label and do n ot touch the auto cutter blade w hen yo u open rear cover. 1) To prevent data loss, ma ke sure that the prin ter is not receiving da ta. 2) Open the rear cover by p ressing the open button and push the arrow mark back. 8 3) Remove the used paper roll core if there [...]
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9 1-5. Installing new Ink cartridge(s) 1) Remove new ink cartridge from sealed pouch. (Hold cartridge by round plastic tab to avoid contamination) 2) Remove My lar from face of new cartridge. CAUTION Do not touch ink cartridge’s metallic connector surfac e with your finger s. Doing so will contaminate the connector and pr oduce bad print quality.[...]
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11 1-6. Using the control panel Most of the functions of this printer are governed by softw are, but y ou can monitor the printer’s status by looking at the lights on the control panel and for some procedures you w ill use the buttons. Control pa nel Power (LED) This indicator light is on w hen the power is turned on. It blinks when the printer i[...]
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13 1-7. Self test The self test lets you know if y our printer is operating properly . It checks the control circuits , printer mechanisms, print quality, ROM version, and DIP sw itch settings. The test is independent of any other equipment o r software, so it is a good idea to run it w hen y ou first set up the printer or if y ou have any trouble.[...]
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15 2-2. The printer stops printing. • If the Error light is on (but not blinking), the printer is off line. Check to see that the covers are closed and check the paper state. See Chapter 1 for instructions on installing or replacing th e paper roll. • If the Error light is blinking, there is an error. In this case, turn off the printer for a fe[...]
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17 2-5. You want to check a software program. • Hexadecimal Dump This feature allows exp erienced users to see exactly w hat data is coming to the printer. This can be useful in finding softw are problems. When yo u turn on the hexadecimal dump function, the printe r prints all commands and other data in h exadecimal format along with a g uide se[...]
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19 Transmission 2-7 2-8 2400 baud ON ON 4800 baud OFF ON 9600 baud OFF OFF 19200 baud ON OFF *1) : It may use in dark ar ea. (like a restaurant). But printing s peed to be slow down. *2) : Enalbe = Automatically pr int NV bit image #1 after cutting. *3) : EPSON Kitchen Printer mode : A alarm is generated by printer aft er auto-cutting and in paper-[...]
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21 Chapter 4 Code table The following p age show the character code tab les. To find the character corresponding to a hexadecimal number, count a cross the top of the table for the left digit and coun t down the left column of the table for the right digit. For example, 4A=J Page 0 (PC437 : USA, Standard Europe) (Internati onal Character Set : USA)[...]
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23 Page 3 (PC860 : Portuguese) 24 Page 4 (PC 863 : Canadian - French)[...]
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25 Page 5 (PC 865 : Nordic) 26 page 16 (CP1252 : WinLatin1)[...]
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27 page 17 (PC 866 : Russian) 28 page 18 (CP 852 : DosLatin2)[...]
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29 Page 19 (PC 858 : Euro) 30 Page 21 (MS-DOS 862 : Israel)[...]
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31 Page 22 (MS-DOS 864 : Arabic) 32 Page 23 (MS-DOS 874 :Thai)[...]
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33 Chapter 5 Control commands list 5-1. Commands 5.1.1 Commands list for SRP- 500 Series. (EPSON TM-U200 Mode) n Command Description Hexadecimal 1 CR Print and carriage r eturn 0D 2 HT Horizontal tab 09 3 LF Print and linefeed 0A 4 DLE EOT Transmit real-time status 10 04 5 DLE ENQ Real-time request to pr inter 10 05 6 ESC SP Set right-side characte[...]
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35 5.1.3 Commands list for SRP-500 Series . (CITIZEN iDP-3541 Mode) n Command Description Hexadecimal 1 BEL First drawer drive command1 07 2 LF Paper fe ed com mand 0A 3 FF n “n”-lines paper feed c ommand 0C n 4 SO Enlarged character comm and 0E 5 SI Normal character command 0F 6 DC1 Initial s et command 11 7 DC2 Inverted character command 12 8[...]
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37 DLE EOT n [Name] Real-time status transmissi on [Format] ASCII DLE EOT n Hex 10 04 n Decimal 16 4 n [Range] 1 ≤ n ≤ 4 [Description] Transmits the selected printer status specified by n in real time, according to the following paramete rs: n = 1: Transmit printer status n = 2: Transmit off-line status n = 3: Transmit error status n = 4: Trans[...]
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39 n = 3 : Error status Bit Off/On Hex Decimal Function 0 Off 00 0 Not used. Fixed to Off. 1 On 02 2 Not used. Fixed to On. Off 00 0 No mechanical error. 2 On 04 4 Mechanical error occur red. Off 00 0 No auto-cutter error. 3 On 08 8 Auto-cutter e rror occurs. 4 On 10 16 Not used. Fixed to On. Off 00 0 No unrecoverable err or. 5 On 20 32 Unrecoverab[...]
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41 ESC ! n [Name] Select print mode(s) [Format] ASCII ESC ! n Hex 1B 21 n Decimal 27 33 n [Range] 0 ≤ n ≤ 255 [Description] Selects print mode(s) using n as follows: Bit Off/On Hex Decimal Function Off 00 0 Charact er font A (12 x 14) selecte d. 0 On 01 1 Characte r font B (12 x 12) selecte d. 1 - - - Undefined. 2 - - - Undefined. Off 00 0 Emph[...]
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43 ESC & y c1 c2 [x1 d1...d(y x x 1)]...[ xk d1... d(y x xk)] [Name] Define user-defined characters [Format] ASCII ESC & y c1 c2 [x1 d1...d(y x x1)]...[ xk d1... d(y x xk)] Hex 1B 26 y c1 c2 [x1 d1...d(y x x1)]...[ xk d1... d(y x x k)] Decimal 27 38 y c1 c2 [x1 d1...d(y x x1)]...[ xk d1... d(y x xk)] [Range] y = 2 32 ≤ c1 ≤ c2 ≤ 255 0[...]
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45 ESC - n [Name] Turn underline mode on/off [Format] ASCII ESC – n Hex 1B 2D n Decimal 27 45 n [Range] n = 0, 1, 48, 49 [Description] Turns underline mode on or off, • When n = 0 or 48, u nderline mode is turned off. • When n = 1 or 49, underline mod e is turned on. [Notes] • Underlines can be printed for all characters, but not for the sp[...]
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47 ESC ? n [Name] Cancel user-defined characters [Format] ASCII ESC ? n Hex 1B 3F n Decimal 27 63 n [Range] 32 ≤ n ≤ 255 [Description] Cancels user-defined characters. [Notes] • This command cancels the pattern defined for the character code specified by n. After the user-defined characters is cancelled, the correspondin g pattern for the int[...]
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49 ESC E n [Name] Turn emphasized mode on/off [Format] ASCII ESC E n Hex 1B 45 n Decimal 27 69 n [Range] 32 ≤ n ≤ 255 [Description] Turns emphasized mode on or off. • When the LSB of n is 0, emphasized mode is turned off. • When the LSB of n is 1, emphasized mode is turned on. [Notes] * Printing is slower in emphasized mode. • Only th e l[...]
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51 ESC R n [Name] Select an inte rnational character set [Format] ASCII ESC R n Hex 1B 52 n Decimal 27 82 n [Range] 0 ≤ n ≤ 10 [Description] Selects an international ch aracter set n from the following table: n Character set 0 U.S.A 1 France 2 Germany 3 U.K. 4 Denmark I 5 Sweden 6 Italy 7 Spain I 8 --- 9 Norway 10 Denmark II [Default] n = 0 ESC[...]
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53 ESC c 3 n [Name] Select paper detector(s)to output paper end sig nals [Format] ASCII ESC c 3 n Hex 1B 63 33 n Decimal 27 99 51 n [Range] 0 ≤ n ≤ 255 [Description] Selects paper detector(s) to output pap er end signals, using n as follows: Bit Off/On Hex Decimal Function Off 00 0 Paper roll near end sen sor disabled. 0 On 01 1 Paper roll near[...]
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55 ESC c 5 n [Name] Enable/disable panel buttons [Format] ASCII ESC c 5 n Hex 1B 63 35 n Decimal 27 99 53 n [Range] 0 ≤ n ≤ 255 [Description] Enables or disables the p anel buttons. • When the LSB of n is 0, the p anel buttons are enabled. • When the LSB of n is 1, the p anel buttons are disabled. [Notes] • Only th e least significant bit[...]
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57 ESC m [Name] Execute partial cut [Format] ASCII ESC m Hex 1B 6D Decimal 27 109 [Description] Execute partial cut w ith one point uncut ESC p m t1 t2 [Name] Generate pulse [Format] ASCII ESC p m t1 t2 Hex 1B 70 m t1 t2 Decimal 27 112 m t1 t2 [Range] m = 0, 1, 48, 49 0 ≤ t1 ≤ 255 0 ≤ t2 ≤ 255 [Description] Outputs the pulse specified by t1[...]
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59 ESC v [Name] Transmit paper sensor status [Format] ASCII ESC v Hex 1B 76 Deci mal 27 118 [Description] Transmits the status of paper sensor( s) as 1 byte of data [Notes] • GS r 1 can also be used to check the status. GS r is recommended for transmitting the paper sensor status. ESC v is not a recommended command. • When DTR/DSR control is se[...]
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61 GS ( A pL pH n m [Name] Execute test print [Format] ASCII GS ( A pL pH n m Hex 1D 28 41 pL pH n m Deci mal 29 40 65 pL pH n m [Range] (pL + (pH × 256) ) = 2 (w here pL = 2, pH = 0) 0 ≤ n ≤ 2, 48 ≤ n ≤ 50 1 ≤ m ≤ 3, 49 ≤ n ≤ 51 [Description] • Executes a test print w ith a specified test pattern on a specified paper. • pL and[...]
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63 ① GS V m ② GS V m n [Name] Feeds paper for cutting position. [Format] ① 1 ASCll GS V m Hex 1D 56 m Decimal 29 86 m ② ASCll GS V m n Hex 1D 56 m n Decimal 29 86 m n [Range] ① m = 1, 49 ② m = 66, 0 ≤ n ≤ 25 5 [Description] Feeds pape r for cutting position as follows; Bit Print mode 1, 49 Partial cut (one portion left uncut) 66 Fee[...]
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65 First byt e (printer information) Bit Off/On Hex Decimal Status for ASB 0 Off 00 0 Not used. Fixed to Off. 1 Off 00 0 Not used. Fixed to Off. Off 00 0 Draw er kick-out connector pin 3 is LOW. 2 On 04 4 Draw er kick-out connector pin 3 is HIGH. Off 00 0 On-line. 3 On 08 8 Off-line. 4 On 10 16 Not used. Fixed to On. Off 00 0 Cover is close (Front [...]
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67 GS j n [Name] En able/disable Automa tic Status Back (ASB) for ink [Format] ASCII GS j n Hex 1D 6A n Deci mal 29 106 n [Range] 0 ≤ n ≤ 255 [Default] n = 0 [Description] Enables of disables the ASB for ink n specifies the status for the ASB in the ta ble below : Bit Function Binary Hexadicimal Decimal Disable online/offline status of the ink [...]
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69 GS r n [Name] Transmit status [Format] ASCII GS r n Hex 1D 72 n Decimal 29 114 n [Range] 1 ≤ n ≤ 2, 49 ≤ n ≤ 50 [Description] Transmits the status specified by n as, follow s: n Function 0, 48 Transmits p aper sens or status 1,49 Transmits drawe r kick-o ut connector s tatus [Notes] • This command is executed when the da ta in the rece[...]
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71 6-4. Electrical characteristics Supply voltage 24V DC ± 10% Operating Mean : Approximately 0.5A Peak : Approximately 1.5A Current consumption (at 24V,except for draw er kick –out driving) Standby Mean : Approxima tely 0.3A Noti ce Maximum 1A for drawer kick-out driving 6-5. Reliability Life Firing frequency Mech anis m : 18, 000,0 00 lin es A[...]
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73 Mem o ………..……………………………………………… ....[...]