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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung SRP270AP, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung SRP270AP one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung SRP270AP. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung SRP270AP should contain:
- informations concerning technical data of Samsung SRP270AP
- name of the manufacturer and a year of construction of the Samsung SRP270AP item
- rules of operation, control and maintenance of the Samsung SRP270AP item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung SRP270AP alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung SRP270AP, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung SRP270AP.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung SRP270AP item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User's Manual SRP-270 Imp act Printer Rev . 1.00 http://www .samsungminiprinters.com[...]
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Page 2
Rev . 1.00 - 2 - SRP-270 ■ Safety Precautions In using the present appliance, please keep the following safety regul ations in order to prevent any hazard or material damage. W ARNING Violating following instructions c an cause serious injury or death. Do not plug sev eral product s in one multi -outlet. • This can provoke over-heating and a fi[...]
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Page 3
Rev . 1.00 - 3 - SRP-270 CAUTION Violatin g followi ng instruct ions can ca use slight wo und or damage t he appliance . If you observe a strange smoke, odor or noise from the printer , unplug it before t aking following measures. • Switch off the printer and unplug the set from the mains. • After the disappearance of the smoke, call your deale[...]
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Page 4
Rev . 1.00 - 4 - SRP-270 ■ W arning - U.S.A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rule s. These limits are designed to provide reasonable protection against harmful interfer ence when the equipment is operated in a commercial environment. This equipment gener[...]
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Page 5
Rev . 1.00 - 5 - SRP-270 ■ Introduction The SRP-270 Roll Printers are designed fo r use with electronic instruments such as system ECR, POS, banking equipment, computer peripheral equipment, etc. The main features of the printer are as follows: 1. High speed printing : 4.6 lines per seconds. 2. 2 color dot-matrix printer. 3. RS-232C(SRP-270), RS-[...]
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Page 6
Rev . 1.00 - 6 - SRP-270 ■ T able of Contents 1. Setting Up the Printer ................................................................................................... 7 1-1 Unpacking .................................................................................................................. 7 1-2 Installing the Printer ................[...]
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Page 7
Rev . 1.00 - 7 - SRP-270 1. Setting Up the Printer 1- 1 Unpacking After unpacking the unit, check that all the nec essary accessories are included in the package. Manual CD 1-2 Installing the Printer 1-2-1 Avoid locations in direct sun light or subject to excessive heat. 1-2-2 Avoid using or storing the printer in places subject to excessive moistu[...]
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Page 8
Rev . 1.00 - 8 - SRP-270 1-3 Functions O The power switch is used to turn the printer on and off. O The FEED button is used to feed roll paper. O The POWER light (green) is on when the printer is turned on and is off when the printer is turned off. O The ERROR light (red) is on when the printer is in error state. O The Paper Out light(red) is on wh[...]
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Page 9
Rev . 1.00 - 9 - SRP-270 2. Connecting the cables 2-1 Connecting the AC ad apter to the printer 2-1-1 Make sure that the printer is turned off. 2-1-2 CHECK the label on the AC adapter to make sure the voltage required by the AC adapter matches that of your electrical outlet. 2-1-3 Plug the DC cord connector into the printer’s power connector. 2-1[...]
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Page 10
Rev . 1.00 - 10 - SRP-270 2-2 Connecting Interface Cable and Drawer Cable to the printer Connect the Host Computer(POS/ECR) to t he printer using an interface cable that matches the specifications of the printer and the Host computer(POS/ECR). Be sure to use a drawer that matches t he printer's specification. - Turn off both the printer and th[...]
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Page 11
Rev . 1.00 - 1 1 - SRP-270 2-2-1 Serial Interface (RS-232C) Interface Connector Drawer kick-out connector Power supply connector RS-232 V er.2 ON ※ When the Dip Switch is “ON” on the Serial Interface Board, DTR and RTS are connected each other. (Shield.G) (S.GND) (S.GND) (S.GND) (S.GND) (Shield.G) (Shield.G) (Shield.G) Host Side (25 Р ) Host[...]
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Page 12
Rev . 1.00 - 12 - SRP-270 2-2-2 Serial Interface (RS-485) Interface Connector Drawer kick-out connector Power supply connector RS-232 V er.2 ON ※ When the Dip Switch is “ON” on the Serial Interface Board, DTR and RTS are connected each other. Host Side Printer Side Pin No. Signal Name Direction Function 1 FGND - Frame Ground 2 SD2 Output 3 SD[...]
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Page 13
Rev . 1.00 - 13 - SRP-270 2-2-3 Parallel Interface (IEEE1284) Interface Connector Drawer kick-out connector Power supply connector P ARALLEL V er .2 Pin No. Source Compatibility Mode Nibble Mode Byte Mode 1 Host nStrobe HostClk HostClk 2 Host / Printer Data 0 (LSB) - Data 0 (LSB) 3 Host / Printer Data 1 - Data 1 4 Host / Printer Data 2 - Data 2 5 H[...]
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Page 14
Rev . 1.00 - 14 - SRP-270 2-2-4 USB Interface USB Ve r. 2 USB Connector Drawer kick-out connector Power supply connector Pin No. Signal Name Assignment (Color) Function Shell Shield Drain Wire Frame Ground 1 VBUS Red Host Power 2 D- White Data Line( D-) 3 D+ Green Data Line(D+) 4 GND Black Signal Ground 2-2-5 Drawer Connector Pin No. Signal name Di[...]
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Page 15
Rev . 1.00 - 15 - SRP-270 3. Setting the Dip Switches The DIP switches are located on the bottom of the printer. The DIP switches are used to set the printer to per form various functions. Follow thes e steps when changing DIP switch settings. - Turn the printer power switch off. - Turn the printer over and remove the dip switch cover. - Move the D[...]
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Page 16
Rev . 1.00 - 16 - SRP-270 3-1 Serial Interface SW FUNCTION ON OFF DEF A UL T 1 OFF 2 Emulation Selection Refer to the following table OFF 3 Auto-Cutter Enable Disable OFF 4 FONT SP ACE 2 3 OFF 5 - 6 - 7 Function for Service Engineer OFF 8 Buffer size 40Bytes 4KBytes OFF DIP switch Setting 1 Function SW – 1 SW – 2 MODE OFF OFF EPSON OFF ON Citiz[...]
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Page 17
Rev . 1.00 - 17 - SRP-270 3-2 Parallel / USB Interface SW FUNCTION ON OFF DEF A UL T 1 OFF 2 Emulation Selection Refer to the following table OFF 3 Auto-Cutter Enable Disable OFF 4 FONT SP ACE 2 3 OFF 5 - 6 - 7 Function for Service Engineer OFF 8 Buffer size 40Bytes 4KBytes OFF DIP switch Setting 1 Function SW – 1 SW – 2 MODE OFF OFF EPSON OFF [...]
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Page 18
Rev . 1.00 - 18 - SRP-270 4. Ribbon Cassette Installation 4-1 Before inserting the ribbon cassette, turn the knob clockwise to prevent twisting the ribbon. 4-2 Insert the ribbon cassette as shown be low and pay particular attention to the placement of the ribbon behind the Print Head. 4-3 During inserting the ribbon cassette, turn the knob clockwis[...]
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Page 19
Rev . 1.00 - 19 - SRP-270 5. Roll Paper Installation Be sure to use roll paper that ma tches the printer's specifications. 5-1 When possible, make sure that the printer has no un-printed data. This data may be lost. 5-2 Open the printer cover and remove t he used paper roll core if there is one. - SRP-270 A/C : 1Ply Paper - SRP-270 D : 2Ply Pa[...]
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Page 20
Rev . 1.00 - 20 - SRP-270 5-4 Put the roll paper on the paper holder and insert the paper in the printer. - SRP-270 A/C : 1Ply Paper - SRP-270 D : 2Ply Paper[...]
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Page 21
Rev . 1.00 - 21 - SRP-270 5-5 Insert the end of the roll paper straight in to the paper inlet. The printer feeds the paper automatically and then the pr inter will cut the paper autom atically(SRP-270C type series and SRP-270D type series). Refer to the attached label inside the cover. 5-6 Tear off the paper as shown, if necessary.[...]
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Page 22
Rev . 1.00 - 22 - SRP-270 5-7 Insert the end of the roll paper into t he groove on the Roller-Pulley, warp the paper around it two or three times and load the Roll er-Pulley onto the groove of the Case. 5-8 Push the auto-cutter cover as s hown below and close the printer cover. ※ NOTE Push upper face of the auto cutter cover for completely lockin[...]
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Page 23
Rev . 1.00 - 23 - SRP-270 6. Removing Jammed Paper 6-1 Open the printer cover. 6-2 Raise the auto cutter unit by lifting the knob lock. 6-3 Remove the ribbon cassette. 6-4 Loosen the manual screw. 6-5 Remove the head cover. ※ CAUTION The printer head becomes very hot during printing. Allow it to be cool before you reach into the printer.[...]
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Page 24
Rev . 1.00 - 24 - SRP-270 6-6 Move the print head carriage to t he reverse direction of paper jam. By pushing on the side of the print head as shown in the illustration. 6-7 Remove the jammed paper by rotating the paper-feed knob. 6-8 Replace the head cover and secure it with screw. 6-9 Replace the ribbon cassette and roll paper, then close the pri[...]
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Page 25
Rev . 1.00 - 25 - SRP-270 ※ NOTE If you are troubled with reloading the paper, the cutter blade may not be in its normal position. Insert a screw driver into the hole at the bottom side of auto cutter unit as shown followed picture, and turn the gear inside the cutter unit to mo ve the cutter blade to its normal position.[...]
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Page 26
Rev . 1.00 - 26 - SRP-270 7. Self Test The self-test checks whether the printer has any problems. If the prin ter does not function properly, contact your dealer. 7-1 Make sure paper roll has been installed properly. 7-2 Turn on the power while holding down t he FEED button. The self-test begins. 7-3 The self-test prints the current printer st atus[...]
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Page 27
Rev . 1.00 - 27 - SRP-270 8. Hexadecimal Dumping This feature allows experienced users to see exactly what dat a is coming to the printer. This can be useful in finding software problem s. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specif[...]
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Page 28
Rev . 1.00 - 28 - SRP-270 9. Specification Printing method Serial impact dot matrix Number of head pin 9 wires Printing direction Bi-directional Lines per second Approx. 4.6 LPS Printer Characters per line 40 (9*7), 33(9*9) Ribbon type Cartridge type (ERC-38 Black/Red) Color Black & Red Ribbon Ribbon life Approx. Black : 1.5 Million characters [...]