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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung SSA-P401, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung SSA-P401 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung SSA-P401. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung SSA-P401 should contain:
- informations concerning technical data of Samsung SSA-P401
- name of the manufacturer and a year of construction of the Samsung SSA-P401 item
- rules of operation, control and maintenance of the Samsung SSA-P401 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung SSA-P401 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung SSA-P401, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung SSA-P401.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung SSA-P401 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Access Control Panel user manual SSA-P400 SSA-P400T SSA-P401 SSA-P401T imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please visit our website. www.samsungsecurity.com[...]
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Page 2
2_ safety information safety information CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This symbol indicates that dangerous voltage consisting a risk of electric shock is present within this u[...]
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Page 3
English 3 SAFETY INFORMATION Keep out of direct sunlight and heat radiation sources. It may cause fi re. Install it in a place with good ventilation. Avoid aiming the controller directly towards extremely bright objects such as sun. Apparatus shall not be exposed to dripping or splashing and no objects fi lled with liquids, such as vases, shall b[...]
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Page 4
4_ contents contents PRODUCT INTRODUCTION 5 5 Features 7 What’s included 12 Cable Selection INSTALLATION AND EXTERNAL CONNECTION 13 13 Connecting the termination resistor and diode 14 Earth-grounding the communication cables 15 Power, Reader, and I/O Connection 18 Communication Line Connection INITIALIZATION 22 22 System Initialization 23 Board I[...]
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Page 5
English 5 PRODUCT INTRODUCTION FEATURES State-of-the-art Access Controller SSA-P400(T)/SSA-P401(T) is a state-of-the-art door access controller device that provides a high level security system in an affordable price, meeting the needs in the security industry. SSA-P400(T)/SSA-P401(T) can control access of 2-4 doors with simple manipulation and hig[...]
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Page 6
6_ product introduction product introduction Input Port Format Setup 15 input ports are provided by default. For these ports, you can specify if the format of the incoming signal is blocked (NO) or connected (NC) in normal operation. This setting will make all ports operate same regardless of the output status of the input device. Time Scheduling Y[...]
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Page 7
English 7 PRODUCT INTRODUCTION WHAT’S INCLUDED Check if the following items are included in the product package. xGn Main Unit Quick Guide CD Manual Diode (x12) (UF4004, 1N4001~4007)[...]
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Page 8
8_ product introduction product introduction Main Board 1 Board ID Setup Switch The address number specifi ed by the address setup switch should match that of the host computer as it is used for communications with the host computer. 2 I/O Board Connection Port Communication ports to connect to the I/O board, which include Input #8 through Input #[...]
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Page 9
English 9 PRODUCT INTRODUCTION 6 RJ-45 Connect the LAN cable for TCP/IP communications. 7 RS-232 Communication Port One RS-232 communication port is provided. Used to exclusively connect to a PC in a local area. 8 RS-422 Communication Port One RS-422 communication port is provided. You can establish up to 32 multi-drop communications. 9 Power Conne[...]
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Page 10
10_ product introduction product introduction I/O Board 1 Fixing Hole Used to fi x the main board to the I/O board using screws. 2 Power LED Indicator The red indicator turns on in the normal power supply condition. 3 Main Board Connection Port Connector used to connect to the main board. 4 Output (Relay #5) Port Output port #5. 5 Output (Relay #6[...]
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Page 11
English 11 PRODUCT INTRODUCTION 8 INPUT #8 Input port #8. 9 INPUT #9 Input port #9. 10 INPUT #10 Input port #10. 11 INPUT #11 Input port #11. 12 INPUT #12 Input port #12. 13 INPUT #13 Input port #13. 14 INPUT #14 Input port #14. 15 INPUT #15 Input port #15. 16 Output (Relay #9) Port Output port #9 (FORM-C). 17 Output (Relay #10) Port Output port #1[...]
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Page 12
12_ product introduction product introduction CABLE SELECTION Item Cable Type Cable Type 1 Power (DC12V) DC Power Device Belden #9409, 18 AWG 2 Conducto r, Unshi elded Belden #9409, 18 AWG 2 Conductor, Unshielded 2 Reader (power and data) External reader Device Belden #9512, 22 AWG 4 Conductor, Shielded Belden #9514, 22 AWG 8 Conductor, Shi[...]
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Page 13
English 13 INSTALLATION AND EXTERNAL CONNECTION installation and external connection CONNECTING THE TERMINATION RESISTOR AND DIODE Termination Resistor A resistor is inserted for matching the line’s impedance to prevent distortion and reduction in RS-422 or RS-485 long distance data communications, which is referred to as termination resistor. No[...]
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Page 14
14_ installation and external connection installation and external connection EARTH-GROUNDING THE COMMUNICATION CABLES We recommend you to use a proper grounding system for the communication cables. The best grounding method is to earth-ground the shield wire of the communication cable. However, the earth-grounding of the communication cable is not[...]
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Page 15
English 15 INSTALLATION AND EXTERNAL CONNECTION POWER, READER, AND I/O CONNECTION Power Connection - Connect the plus (+) line of DC 12V to the corresponding port (+12V). - Connect the GND (-) line of DC 12V to the GND (-) port. Reader Connection - Connect the plus (+) line of the reader to the corresponding port (DC +12V). - Connect the minus (-) [...]
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Page 16
16_ installation and external connection installation and external connection Input Connection - Exit Button Connection (Input #1, Input #3) Connect one line of the Exit button to an input port (Door 1: Input #1, Door 2: Input #3) of the Exit button. Connect the other line of the Exit button to GND (-). - Door Sensor Connection (Input #2, Input #4)[...]
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Page 17
English 17 INSTALLATION AND EXTERNAL CONNECTION Output Connection - If the door lock is in POWER FAIL SAFE mode: (Door 1: Relay #1, Door 2: Relay #3) Connect the COM line of the Door Lock relay to DC +12V. Connect the plus (+) line of the Door Lock to the Normal Close (NC) line of the Door Lock relay. Connect the minus (-) line of the Door Lock to [...]
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Page 18
18_ installation and external connection installation and external connection COMMUNICATION LINE CONNECTION RS-232 Communication Port Connection A 9-pin connector for serial communication is required to make connection to the PC. Connect the 9 pin connector for RS-232 communications as follows: Connect RS-232 TX to pin #2 of the 9-pin connector. Co[...]
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Page 19
English 19 INSTALLATION AND EXTERNAL CONNECTION RS-422 Communication Port Connection (Standalone) The RS-422/RS-232 converter is required to establish RS-422 communications. Connect the 9-pin connector of the RS-422/RS-232 converter as follows: Connect RS-422 TX(-) to the RX(-) port of the converter. Connect RS-422 TX(+) to the RX(+) port of the co[...]
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Page 20
20_ installation and external connection installation and external connection RS-422 Communication Port Connection (Multiple Units) The RS-422/RS-232 converter is required to establish RS-422 communications. - Follow the guidelines below to make connection between devices. Connect TX(-) of one device to TX(-) of other one. Connect TX(+) of one devi[...]
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Page 21
English 21 INSTALLATION AND EXTERNAL CONNECTION TCP/IP Communication Port Connection 1) TCP/IP Communication Confi guration 2) TCP/IP Connection Connect the LAN cable to the TCP/IP RJ-45 jack as shown. (applicable only to SSA-P400T / SSA-P401T) Connect the RJ45 jack of the unit to the RJ45 plug, the LAN cable of the network system. Set a unique co[...]
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Page 22
22_ initialization initialization SYSTEM INITIALIZATION Initializing the system using the Initialize switch Apply the power and initialize the system by using the initialization switch. Locate the Initialize switch ( ) on the upper right corner and press both switches simultaneously. Pressing both of the switches at the same time for about 2 second[...]
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Page 23
English 23 INITIALIZATION BOARD ID SETTING Each device in the multi-serial communication connection is assigned a unique number to identify each other. The initial value of the switch is “0”, and all of the 8 switches are defaulted to OFF. Each switch has a unique value, and the board ID is the sum of the values of the switches. You can specify[...]
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Page 24
24_ troubleshooting troubleshooting TROUBLESHOOTING If the product does not work properly, please check the followings before contacting us. If the trouble persists, please contact the SAMSUNG Customer Service near you. Problem Action Can I specify RF only or RF+P/W mode differently according to the card? 1) It is not available. 2) The mode is de?[...]
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Page 25
Problem Action No communication is available when the system is in sync with the PC. 1) Check the communication settings between the PC application and the device. - Check the board ID (COMM address) and match it with that of the PC application. - Specify a unique board ID (COMM address) for each of the multiple devices. - Check the baud rate if it[...]
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Page 26
26_ product specifi cations product specifi cations PRODUCT SPECIFICATIONS Item SSA-P400 SSA-P400T SSA-P401 SSA-P401T Users 1,000 ~ 20,000 / 30,000 / 40,000 / 50,000 Users (Default :20,000) Event Buffer 20,000 ~ 29,500 / 3,000 / 8,000 / 14,000 (Default : 29,500) Power / Current DC 12V, MAX. 380mA DC 12V, MAX.430mA DC 12V, MAX. 380mA DC 12V, MAX.4[...]
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Page 27
AB82-02555A Correct disposal of batteries in this product (Applicable in the European Union and other European countries with separate battery return systems.) This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where mar[...]