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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung SSA-S2000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung SSA-S2000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung SSA-S2000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung SSA-S2000 should contain:
- informations concerning technical data of Samsung SSA-S2000
- name of the manufacturer and a year of construction of the Samsung SSA-S2000 item
- rules of operation, control and maintenance of the Samsung SSA-S2000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung SSA-S2000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung SSA-S2000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung SSA-S2000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung SSA-S2000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Standalone RFID Access Controller user manual SSA-S2000 imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please visit our website. www.samsungsecurity.com[...]
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Page 2
2_ Safety information safety information CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This symbol indicates that dangerous voltage consisting a risk of electric shock is present within this u[...]
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Page 3
English _ 3 SAFETY INFORMATION Keep out of direct sunlight and heat radiation sources. It may cause fi re. Install it in a place with good ventilation. Avoid aiming the controller directly towards extremely bright objects such as sun. Apparatus shall not be exposed to dripping or splashing and no objects fi lled with liquids, such as vases, shall[...]
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Page 4
4_ Contents contents PRODUCT INTRODUCTION 6 6 Features 7 What’s included 8 At a Glance 9 Cable Color Scheme INSTALLATION AND EXTERNAL CONNECTION 10 10 Installing the rear template 11 Cable Selection 12 Bypass Diode Connection 12 I/O Connection 14 External Reader Connection INITIALIZATION 15 15 Basic Operations 16 Wiegand Output Setup 16 Initializ[...]
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Page 5
English _ 5 CONTENTS ADVANCED SETTING 34 34 To specify the TTL output operation mode 34 To set the chime bell function 35 To specify the chime bell operation time 35 To specify the input mode for AUX 1 36 To specify the input mode for AUX 2 36 To specify the input mode for AUX 3 37 To specify the input mode for the Exit Button 37 To specify the inp[...]
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Page 6
6_ Product Introduction FEATURES This controller is best designed for a single entry door control (single door access control). It can store up to 512 cards including the Master Card that enables you to register, delete or set various user cards to your preference. This product features 5 external ports that can be connected to the Exit button, Doo[...]
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Page 7
English _ 7 PRODUCT INTRODUCTION WHAT’S INCLUDED Check if the following items are included in the product package. X Y Z [ ] ^ _ ` lzj lu{ W i zzhTzYWWW Main Unit Template O-rings (x5) xGn 3.5 x 40mm Screws (x4) 3.5 x 12mm Screws (x4) 6 x 30mm Plastic Anchors (x4) Quick Guide Diodes (x2) (UF4004, 1N4001~4007) t?[...]
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Page 8
8_ Product Introduction product introduction AT A GLANCE Front View System Status LED Indicates the operation status of the system. Keypad Use this to confi gure or release settings as appropriate, or enter a card number. X Y Z [ ] ^ _ ` lzj lu{ W i zzhTzYWWW[...]
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Page 9
English _ 9 PRODUCT INTRODUCTION CABLE COLOR SCHEME 2-PIN Connector I/O Pins Signal Cable Color Power (+12V) DC +12V Red Earth-grounding GND(-) Black 10-PIN Connector I/O Pins Signal Cable Color Door Control Relay (NC) NC(RL1) Blue with White stripes Door Control Relay (COM) COM(RL1) Gray with Red stripes Door Control Relay (NO) NO(RL1) White with [...]
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Page 10
10_ Installation and External Connection installation and external connection INSTALLING THE REAR TEMPLATE Once the main unit is fi xed with the rear panel, it will not be loosened. Please check if the device is operating before fi xing it. If you try to remove the rear panel once it is fi xed, the lock parts of the rear panel will break, result[...]
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Page 11
English _ 11 INSTALLATION AND EXTERNAL CONNECTION CABLE SELECTION Item Ca bl e Ty p e Cable Type 1 Power (DC12V) DC Power This Product Be ld en # 9 40 9, 1 8 AW G 2 C on du ct or , U ns hi el de d Belden #9409, 18 AWG 2 Conductor, Unshielded 2 Reader (power and data) External Reader This Product Belden #9512, 22 AWG 4 Conductor, Shielded Be[...]
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Page 12
12_ Installation and External Connection installation and external connection BYPASS DIODE CONNECTION If you connected an inductor (door locks or alarm device) to the output relay, there should occur a voltage surge while the inductor is turning on and off. If you do not connect a reverse diode to the relay, the surge voltage will cause damage to t[...]
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Page 13
English _ 13 INSTALLATION AND EXTERNAL CONNECTION Output Connection Connect the 10-pin and 7-pin connectors of the controller as follows: - Door open (POWER FAIL SAFE) when the power is disconnected from the door lock (Door Relay) Connect the relay COM line (gray with red stripes for locking the door) to DC +12V. Connect the relay NC line (blue wit[...]
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Page 14
14_ Installation and External Connection installation and external connection EXTERNAL READER CONNECTION - Proximity Reader Connection Connect the DC 12V(+) of the power supply unit to the plus (+) line of the reader. Connect the GND(-) line of the power supply unit to the minus (-) line of the reader. Connect the Wiegand data input line 0 of the p[...]
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Page 15
English _ 15 INITIALIZATION initialization BASIC OPERATIONS Initial Status While the product is working normally, the orange LED indicator blinks every one second. Predefi ned Operation for a Registered Card When reading a registered card, it opens the door with the melody. Exit Button Operation If you press the Exit button, the door will be opene[...]
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Page 16
16_ Initialization initialization WIEGAND OUTPUT SETUP You can transfer data of the card read by SSA-S2000 in the 26-bit Wiegand output format. Enabling this function will disable the TTL output and the chime bell sound. To enable the 26-bit Wiegand output, you must manipulate the switch panel (SW1 and SW2) on the rear of the product. See the table[...]
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Page 17
English _ 17 INITIALIZATION FORCED INITIALIZATION WITH EXTERNAL LINE Turn off the product, shortcircuit between the green line and the orange line with white stripes, and turn it back on. When the initialization is completed, 3 LED indicators are blinking with a beep. Restore the connection of the two lines back to their original state. HARDWARE FO[...]
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Page 18
18_ Reader Mode Setup - You can specify the operation mode for the device. - Once a mode is specifi ed, it will not switch until you perform the initialization. - You must keep the Master Card in safe for later use as it is required for your change to the device settings. - If progression is halted for more than one minute during any of the follow[...]
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Page 19
English _ 19 READER MODE SETUP READER MODE SETUP (RF + P/W) No Master Card or Master PIN is ever registered. If you remember the Master Card or the Master PIN was registered, initialize the product and try again. When you turn on the product, all of the 3 LED indicators will fl ash with a beep. No flashing of the 3 indicators denotes that the read[...]
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Page 20
20_ Reader Mode Setup reader mode setup READER MODE SETUP (RF/PIN COMBINATION MODE) No Master Card or Master PIN is ever registered. If you remember the Master Card or the Master PIN was registered, initialize the product and try again. When you turn on the product, all of the 3 LED indicators will fl ash with a beep. No flashing of the 3 indicato[...]
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Page 21
English _ 21 USER MANAGEMENT user management TO REGISTER CARDS IN RF ONLY MODE Ensure that you must have registered the Master Card and the device is specifi ed in RF ONLY mode. Present the Master Card to the device. When the mode is specifi ed, only the green LED indicator fl ashes. Press Button 1 and Button 1 in sequence and press ENT . When t[...]
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Page 22
22_ User Management user management TO REGISTER CARDS IN PIN MODE Ensure that you must have registered the Master Card and the device is specifi ed in PIN mode. Enter the Master PIN number and press ENT . When the mode is specifi ed, only the green LED indicator fl ashes. Press Button 1 and Button 3 in sequence and press ENT . When the mode is s[...]
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Page 23
English _ 23 USER MANAGEMENT TO DELETE A REGISTERED CARD OR PIN NUMBER Ensure that you must have registered the Master Card or the Master PIN number and the device is specifi ed in a certain mode. This is applicable in all modes. Enter the Master Card or Master PIN. When the mode is specifi ed, only the green LED indicator fl ashes. Press Button[...]
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Page 24
24_ Basic Setup basic setup DURESS ALARM If you are forced to open the door under the control of a criminal such as a robber, enter the predefi ned password with the number of your registered card (or PIN), which outputs the emergency TTL signal. Present the Master Card to the device. Press Button 2 and Button 9 in sequence and press ENT . Enter t[...]
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Page 25
English _ 25 BASIC SETUP X Y Z [ ] ^ _ ` lzj lu{ W i zzhTzYWWW tGj X Y Z [ ] ^ _ ` lzj lu{ W i zzhTzYWWW TO SPECIFY THE KEYPAD INPUT SUSPENSION TIME IF THE RETRY COUNT WITH AN UNREGISTERED ID EXCEEDS THE LIMIT Present the Master Card to the device. Press Button 6 and Button 0 in sequence and press ENT .[...]
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Page 26
26_ Basic Setup basic setup TO SPECIFY THE OPERATION TIME OF THE DOOR CONTACT SENSOR The Door Contact sensor detects the opening of the door. If the door is forcibly opened by an unregistered user, the Door Contact Sensor will perform the predefi ned alarm operation after the set time. (For setting the alarm operation time, refer to the alarm outp[...]
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Page 27
English _ 27 BASIC SETUP TO SPECIFY THE ALARM OUTPUT PORT FOR THE DISMANTLED DEVICE Specify the alarm type for the dismantled device. The alarm rings from the dismantlement of the device to the authentication of the Master Card or a registered card. Present the Master Card to the device. Press Button 8 and Button 4 in sequence and press ENT . Provi[...]
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Page 28
28_ Basic Setup basic setup TO SET OR RELEASE THE QUICK MODE The QUICK mode is applicable to RF ONLY mode (01) and PIN ONLY mode (03) and RF/PIN combination mode (05), which enables you to open the door by simply pressing ENT without the need of the PIN number. (This is useful for the normal business hours when the door entries and exits occur freq[...]
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Page 29
English _ 29 I/O TIME SETUP Output Port Setting Table You must specify the port settings using whatever combination of the followings if you want the device to operate in Secure mode or normal + Secure mode. Port Setting Value Example Operation mode setting value EX 1) If only the door relay operates in normal and Secure modes Normal and Secure mod[...]
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Page 30
30_ I/O Time Setup I/O time setup TO SPECIFY THE OUTPUT TIME IF THE CARD IS NOT AUTHENTICATED You can specify the output time if an unregistered card or PIN number fails in getting authenticated. Present the Master Card to the device. Press Button 2 twice and press ENT . Refer to the output port table on page 29 and specify a desired output mode. I[...]
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Page 31
English _ 31 I/O TIME SETUP TO SPECIFY THE ALARM OUTPUT FOR AN INPUT ERROR OF THE DOOR CONTACT SENSOR You can specify the output port and operation time if an error occurs from the Door Contact Sensor. You must have specifi ed the operation time of the Door Contact Sensor. (Refer to “To specify the operation time of the Door Contact Sensor” on[...]
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Page 32
32_ I/O Time Setup I/O time setup TO SPECIFY THE ALARM OPERATION TIME FOR AUX 2 Present the Master Card to the device. Press Button 2 and Button 6 in sequence and press ENT . Refer to the output port table on page 29 and specify a desired output mode. If you want the alarm relay alone to operate in normal and Secure modes in case of an input throug[...]
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Page 33
English _ 33 I/O TIME SETUP TO ACTIVATE OR DEACTIVATE THE DOOR RELAY BY THE DOOR CONTACT SENSOR You can set the Door Contact Sensor to control the door lock. This is to allow the Door Contact Sensor to control the door relay where the sensor keeps the door relay active from the normal opening of the door to its closing. This is useful when the door[...]
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Page 34
34_ Advanced Setting advanced setting TO SPECIFY THE TTL OUTPUT OPERATION MODE This is to switch the TTL output from LOW (0V) to HIGH (5V) when it is activated. Present the Master Card to the device. Press Button 7 and Button 1 in sequence and press ENT . To release the setting, repeat Step 1 above, select the < 7 2 > buttons and press ENT . [...]
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Page 35
English _ 35 ADVANCED SETTING TO SPECIFY THE CHIME BELL OPERATION TIME You can specify the chime bell operation time. Present the Master Card to the device. Press Button 3 and Button 9 in sequence and press ENT . Specify the two-digit operation time (unit: second) and press ENT . The default is set to “05” second. You can specify a time from 00[...]
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Page 36
advanced setting 36_ 고급 설정 TO SPECIFY THE INPUT MODE FOR AUX 2 You can specify an operation for the auxiliary port 2 when it switches from LOW (0V) to HIGH (5V). Present the Master Card to the device. Press Button 6 and Button 3 in sequence and press ENT . To release the setting, press the < 6 4 > buttons and press ENT . The default i[...]
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Page 37
English _ 37 ADVANCED SETTING TO SPECIFY THE INPUT MODE FOR THE EXIT BUTTON You can specify an operation for the Exit button when it switches from LOW (0V) to HIGH (5V). Present the Master Card to the device. Press Button 6 and Button 7 and Button ENT . To release the setting, press the < 6 8 > buttons and press ENT . buttons and press The de[...]
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Page 38
38_ Additional Features MUTE You can mute the keypad tone or melody in normal operation. Present the Master Card to the device. Press Button 5 and Button 1 in sequence and press ENT . To release the setting, repeat Step 1 above, select the < 5 2 > buttons and press ENT . By default, it is set to “enabled”. TO SPECIFY THE USE OF THE TAMPER[...]
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Page 39
English _ 39 ADDITIONAL FEATURES TO CHECK THE OUTPUT SPECIFIED FOR A REGISTERED CARD USER You can check the output setting that you specifi ed in “To specify the output time if the card is authenticated”. (See page 29.) Present the Master Card to the device. Press Button 3 and Button 1 in sequence and press ENT . TO CHECK THE OUTPUT SPECIFIED [...]
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Page 40
40_ Additional Features additional features TO CHECK THE OUTPUT SPECIFIED FOR THE DOOR CONTACT SENSOR ALARM You can check the output setting that you specifi ed in “To specify the alarm output for an input error of the Door contact Sensor”. (See page 31.) Present the Master Card to the device. Press Button 3 and Button 4 in sequence and press [...]
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Page 41
English _ 41 ADDITIONAL FEATURES TO CHECK THE OUTPUT SPECIFIED FOR AUX 2 You can check the output setting that you specifi ed in “To specify the alarm operation time for AUX 2”. (See page 32.) Present the Master Card to the device. Press Button 3 and Button 6 in sequence and press ENT . TO CHECK THE OUTPUT SPECIFIED FOR AUX 3 You can check the[...]
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Page 42
42_ Additional Features other information INITIAL VALUES This product operates in the following initial values: For changing the settings or registering/deleting the user card, refer to the applicable section in this document. Entry permitted for a registered card - The door control relay operates for 3 seconds. - The green LED indicator fl ashes [...]
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Page 43
English _ 43 ADDITIONAL FEATURES FUNCTION CODES NO. Code Number Function Item 1 11 Addit ional us er card regist ration ( RF CARD ONLY M ODE) Additional user card registration (RF CARD ONLY MODE) 2 12 Addit ional us er card and PI N regist ration (RF CAR D + PIN MODE) Additional user card and PIN registration (RF CARD + PIN MODE) 3 13 Addit ional P[...]
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Page 44
44_ Other Information other information NO. Code Number Function Item 29 51 Turn off the sound Turn off the sound 30 52 Turn on the s ound Turn on the sound 31 60 To sp ecify th e keypa d input suspens ion tim e if th e retry count w ith an unregist ered ID exceed s the li mit To specify the keypad input suspension time if the retry count with an u[...]
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Page 45
English _ 45 TROUBLESHOOTING troubleshooting TROUBLESHOOTING If the product does not work properly, please check the followings before contacting us. If the trouble persists, please contact the SAMSUNG Customer Service near you. Problem Action When I turn on the product, it does not recognize the card with just the 3 LED indicators blinking. 1) Che[...]
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Page 46
46_ Troubleshooting troubleshooting Problem Action I can not register an additional user card (or PIN). 1) Check if the product is installed properly and works normally. - In the initial setup of the product or after it is initialized Set the operation mode and register the Master card and user cards as usual because the product is in the initial s[...]
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Page 47
English _ 47 TROUBLESHOOTING Problem Action The user card (or PIN) is not deleted. Check the operation status of the product 1) Check if the product works properly. - If the product operates normally (and you have the Master Card or the PIN number) c If you have the card to delete √ Master Card (or (PIN): 4 ~ 6 digits (Mode 03 or 05) + ENT) √ E[...]
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Page 48
48_ Troubleshooting troubleshooting Problem Action SSA-S2000 can recognize a presented RF card but can not recognize the RF card number using the keypad. 1) Check if the buzzer sounds when you press a key. - If you hear the buzzer sound c Master Card (or (PIN): 4 ~ 6 digits (Mode 03 or 05) + ENT) d Enter the command to enable the keypad input: 73 +[...]
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Page 49
English _ 49 TROUBLESHOOTING Problem Action The external reader can the RF card but the RF card data will not be transferred to SSA-S2000 or irrelevant data is transferred. 1) Check if the external reader is connected to SSA-S2000 properly. 2) Check if the external reader works normally. - Check the connection cable between the external reader and [...]
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Page 50
50_ product specifi cations product specifi cations PRODUCT SPECIFICATIONS Item SSA-S2000 User 512 Users Power / Current DC 12V / Max.110mA Reader Port External Reder Port 1ea : 26bit Wiegand for Exit Reading Time (Card) 30ms Door Open Time 00~99 Sec. (Default 3Sec.) Input Port 5ea : Exit Button, Door Sensor, Aux#1, #2, #3 Output Port 2ea : 2 For[...]
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Page 51
AB82-02555A Correct disposal of batteries in this product (Applicable in the European Union and other European countries with separate battery return systems.) This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where mar[...]