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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung SVR-470, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung SVR-470 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung SVR-470. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung SVR-470 should contain:
- informations concerning technical data of Samsung SVR-470
- name of the manufacturer and a year of construction of the Samsung SVR-470 item
- rules of operation, control and maintenance of the Samsung SVR-470 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung SVR-470 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung SVR-470, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung SVR-470.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung SVR-470 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
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Page 2
Preface Pr ef ace Thank you fo r purchasing the Samsung 4 ‐ channel DVR with a built ‐ in LCD monitor . This is a user instru ction manual for the SVR ‐ 470 . The person who i nstalls and oper at es the product s hall [...]
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Page 3
Preface This product must be installed by skilled and experienced personnel; self ‐ installation by the user is prohibited. Self ‐ installation by the user may result in fire, electrocution, and/or product malfunctions. Please con[...]
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Page 4
T able of Contents Table of Contents CHAPTER 1. SAFETY WARNINGS ................................................................ 7 1.1. W arning Symbols .......................................................................................................... 7 CHAPTER 2. PRODUCT DESCRIPTION ...................................................... 11[...]
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T able of Contents 4.3. Menu Screen Description ........................................................................................... 26 4.4. Closing Menu .............................................................................................................. 27 CHAPTER 5. SYSTEM SETUP ...................................................[...]
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T able of Contents 7.2.4. Simple POS Manual ............................................................................................. 47 7.2.5. Relay ..................................................................................................................... 50 CHAPTER 8. SCREEN SETUP ...................................................[...]
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Page 7
T able of Contents 10.7.1. Still Image Copy Instructi ons ......................................................................... 59 10.7.2. Vi deo Copy Instructions .................................................................................. 60 10.8. Playing Recorded Video ...................................................................[...]
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Page 8
1.1. W arning Symbols Chapter 1. Safety Warnings 1.1. Wa r n i n g Sy m bo l s W arning Misuse or wrongful oper ation of the item may resu lt in death, injury , or bring about other harmful resul ts. It indicate s absolute caution must be [...]
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Page 9
1.1. W arning Symbols Disassembl y and Cl ea ning 9 There is a risk of malfunction, shock, and other dang ers. Do not disassemble or attempt to fix or alter the product yourself. 9 Do not clean the product with water, pai nt thinner, or other organic solvent as doing so may cause product malfunctions an d/or electric shock. When cl [...]
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Page 10
1.1. W arning Symbols FCC Compliance Sta temen t NO TE : This equipment has been tested and found to comply with the limits for a Class A digit al device, pursuan t to pa rt 15 of the FCC Rules. These limits are design[...]
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1.1. W arning Symbols Samsung Te c h w i n cares for the envir onment at all product manufact uring stages to pre serve the en vironment, and is tak ing a number of step s to provide cust omers with mor e envir onmentally friendly pro[...]
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2.1. Package Contents Chapter 2. Product Description 2.1. Package Contents The SVR ‐ 47 0 pa ckag e includes the DVR and following components. Please mak e sure that you r pack age is not missing any of these. If it is, please c[...]
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2.2. Front 2.2. Front .2.1. Button Operation 2 No. Butt on Description No. But ton De scription 1 POWER Tu r n s the Controls a cam era. DVR on or off . 11 PTZ connected PTZ 2 ‐ s, or a 12 COPY Backs up stil l images a[...]
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2.3. Back 2.2.2. LED Operation No. LED Description No. LED Description 1 POWER Tu r n s on oduct is when the pr power ed. 6 REC Tu r n s on w video. hile re cord ing 2 COPY Tu r n s on while a backup is in progr ess.[...]
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2.4. Remote Controller Buttons 2.4. Rem o te Cont roll er But tons No. Te r m i n a l Description 1. MENU Opens the Settings menu. 2. AUTO Acti vates the Auto Sequencing mode. 3. SPOT No t used for this product. 4. PTZ Controls a [...]
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2.4. Remote Controller Buttons 17 I e screen and starts responding to the rem ote D SET Press the ID SET butt on and then the number butt on. The product displa ys ID=Number (1~9) on th controller's commands. 18 POWER Tu [...]
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Page 17
2.4. Remote Controller Buttons [How to Use] ③ To control a pr oduct with ID 1, pre ss the ID SET bu tton [Pic 1] and then the number 1. The produ ct display s ID=1 on the screen [Pic 2] and starts re sponding to [...]
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Page 18
3.1. Network Wiring Chapter 3. Installing Hardware 3.1. Net w ork Wi r i n g The following example is a wirin g diagram for the SVR ‐ 470, monitors, CCTVs, and external devices. [Installing the SVR-470] 3.2. Det ail ed Wi r i n g Inst ruct ions 3.2.1. Came[...]
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3.2. Detailed Wiring Instructions 3.2.2. Connecting Audio This product can re cord audi o when audio devices are c onnecte d to the audio inputs. [The SVR-470 & Audio Device Connecti on] Audio Input Connect a RCA audio input termin al (mic ‐ eq[...]
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3.2. Detailed Wiring Instructions [Connecting Monitor ] VGA Monitor Output This output connector is for a VGA monitor. No. Description No. Description 1 Red Signal (75 Ω , 0.7V p ‐ p) 9 N/C (Not Connected) 2 Green Signal (75 Ω , [...]
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Page 21
3.2. Detailed Wiring Instructions LCD Monitor Output You can use the 3.5" LCD monitor on this produ ct for visual monitoring. To set up the LCD operation, go to the "System" mode un der System Setup. The LCD[...]
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Page 22
3.2. Detailed Wiring Instructions 3.2.5. External Control Device (RS – 485) This term ina l is used to connect an exte rn al contr ol device . Te r m Switch on the back of this product turns on or off the terminating r esist ance of [...]
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3.3. Installing HDD 3.3. Inst all ing HDD Please follow the instructions below to add or replace an HDD. Assembling HDD Attach the HDD brackets to an HDD using the fixture screws. (No. 1: Screws, No. 2: HDD Brackets) ?[...]
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Page 24
3.3. Installing HDD Once the HDD is installed, connect the SATA and power cables. As shown in the picture below, connect the enclosed SATA cable to the HDD, followed by the HDD power then data ca bles to the bo[...]
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Page 25
3.3. Installing HDD [HDD Connection Diagram] HDD Connecting Instructions ① Place an HDD attach ed with the HDD brack ets to the product hanger . ② Atta ch the HDD to the hanger using the enclosed fixture scr ews. ③ Connect the e[...]
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4.1. Monitoring Screen Chapter 4. Menu Introduction 4.1. Monitoring Sc r ee n When turning on the product, the front LCD monitor or a c onnected monitor displays a live screen. Before turning on the power, first connect a ca[...]
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4.3. Menu Screen Description 4.3. Menu Screen Description When pressing the MENU but ton on the main frame, or on the remote controller, the following menu screen appears. Main Menu: Main menus are tabbed by the settings c[...]
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4.4. Closing Menu while others will take effect immediately wi thout delay. Menu Operation z Using the Main Frame Button Move between Menus: Press the buttons. Change Settings: Press the buttons. Exit M[...]
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5.1. System Chapter 5. System Setup This chapter describes the general system menus of the DVR. Press the MENU button, and then select a tab using the left and right buttons. The sub menus appear as shown in th[...]
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5.2. HDD ⑦ TEST MODE : Select this mode to up gra de the firmware. For instructions on upgrading the firmware, ple ase refer to ( “ Appendix: How to Upgr ade Fi r m w a r e . ” ) ⑧ LCD : Select a duration period to k eep[...]
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Page 32
5.3. Password 5.3. Password Limit the usage of menus by setting a password. The DVR provides 1 ADMIN and 3 USER accounts. ① USER AUTHENTICA TION: Set up the user permissions and passwo rd fo r the menus. The passwo rd ?[...]
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5.3. Password Total 6 different user permissions are available. List Description Lis t Description MENU Permissions to use menus. R/OFF Permissions to use the Rec ord i ng Of f option. PB Permissions to the Search option. P/ O F F[...]
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Page 34
5.4. Clock 5.4. Clock Setup time ‐ related settings for a DVR such as the time, date display type etc. ① CL OCK: Configur e the NTP and dayligh t saving time of the DVR. When the time is set, the syst em automatica[...]
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5.4. Clock resynchronizes its time to the server time. (Approximately 2 seconds of time difference occurs on a daily basis.) ‐ TIME SERVER: Enter the name of a desired NTP Server. (Korean Example: Enter an interne [...]
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Page 36
6.1. Network Chapter 6. Network Setup 6.1. Network Set up information to connect a system to the network. ① NETWORK TYPE [ADSL, LA N, DHCP]: Select a network type to con nect the sy stem . LANSet tings IP ADDRE SS: Ent[...]
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Page 37
6.2. DDNS Connection Setup 6.2. DDNS Connection Setup Step 1). Set up the DDNS connection as follows at the Network Settings menu in the SVR ‐ 470 main frame. Press the Menu button, and then select the Network menu. The ?[...]
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Page 38
6.3. DDNS 6.3.1. DDNS Registratio n Step 1). Connect to the iPOLiS website and sign up for a membership. ¾ We b s i t e URL: [www .samsungipolis.c om] ¾ To sign up, click to agree with the Te r m s of Service, ch eck the a vaila[...]
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Page 39
6.3. DDNS Step 2). Using your regi stered ID, log in to the site. You can now register the DVR. ¾ Log in to the iP OLiS webs ite. Upon login, a list of registe red products is displaye d. (If no pr oduct has ?[...]
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Page 40
6.3. DDNS Step 3). Set up the DDNS information for the SVR ‐ 470. At the Network Settings menu in the SVR ‐ 470 main frame, follow the ins tructions below. Press the Menu button, and then select the Network menu. T[...]
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Page 41
6.4. Connecting to Client Step 4). The connectio n status of the DVR is available to check at the Product List on the website. ¾ Connecte d product s are displa yed as "On" in the Product List. [V iew]: Move s to ?[...]
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Page 42
6.5. SERIAL DVR Default Settings Port (3495): Control ‐ Connect, PTZ, Ev en t , and ot her control da ta Def ault Set tings Port +1(3496): Vi d e o Def ault Set tings Port +2(3497): Audio i.e.) If DVR's default settings p[...]
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Page 43
6.6. E-MAIL 6.6. E MAIL Set up an email address to receive captured event images when events occur. ① E ‐ MAIL: Select to alert via emai l upon the occurrence of ev ents. Selecting [ON] sends out an email, and [OFF[...]
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7.1. Record Setup Chapter 7. Recording & Event Setup 7.1. Record Setup Press the MENU button, and then select a tab using th e left and right buttons. The Record sub menus appear as shown in the picture below. Pres[...]
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7.1. Record Setup 7.1.2. Detail Setup Set up detailed recording settings. CHANNEL: Select a channel to appl y the detaile d settings to. MODE: Select a record ing mode for the selected channel. List Description Normal Re[...]
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7.2. Event Setup Scheduled Recording can be set up to 24 hours per day. Using the buttons, move to an hour block, and then press ENT to select a recording mode. S:SensorRecording ‐:RecordingDisabled ?[...]
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7.2. Event Setup ③ EVENT TIME: Select a dur ation to display events. (3 to 5 seconds) For th e duration, events that occur simultaneously in diff erent channels are record ed, bu t their screens do no t display . Once the ?[...]
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Page 48
7.2. Event Setup 7.2.3. Text Allows you to check the POS device data on the DVR video screen. To synchronize the protocol with the input device, select HEADER 1, 2, DELIMITER , and the number of lines to display [...]
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Page 49
7.2. Event Setup Output channel : Select a cha nnel to display text data on the scr een.POS dat a displays only in full screen not in quadruple s creen mode. Device : Tw o devices are supporte d: Normal and F inger00 7. ?[...]
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7.2. Event Setup Kalatel Quick-Easy Mart 3197 Airport Loop Drive Costa Me sa, Ca. 92626 C a n d y B a r $ 1 . 4 9 Soft Drink 64oz. $2.49 C h i p s $ 0 . 9 9 ---------- ---------- ------- T O T A L $ 7 . 9 9 Then the data displays in the format above. Live Screen Text data does not appe[...]
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Page 51
7.2. Event Setup 7.2.5. Relay Select option s to activate a relay. [The SVR-470 Rela y Setup Screen] SENSOR (CH 1, CH2, CH3, CH4) : Act ivate a rel ay when the se nsor of a selecte d channel is activa ted. MD: Acti vate a relay ?[...]
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Page 52
8.1. Channel 1 ~ 4 Chapter 8. Screen Setup Press the MENU button, and then select a tab using th e left and right buttons. The Live Screen Monitoring sub menus appear as shown in the picture below. Press the ENTER [...]
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8.2. Auto Sequencing ressing ENTER displays 4 channels in 4 split screens. 8.2. Au to Sequ enc in g nnels in sequence, Channel 1 > Channel 2 > C hannel 3 > g ‐ sequencing in terval fr om 1 to 10 seconds. h ?[...]
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8.3. Screen Display S tatus To cancel the sequencing mode, press the AUTO button again. 8.3. Screen Displ a y St a t u s Select the type of information to show on the Live Video screen . ALL: Select [ON] to display al l [...]
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Page 55
8.3. Screen Display S tatus 8.3.1. Recordi 1)ManualRecording ng Mode Display Pressing the REC button starts recording manually as "R (Manual Rec ording)" displays on the upper right side of the monitoring screen. Pressing the R[...]
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9.1. CH1~CH4 Individual Channel Setup Chapter 9. PTZ Setup Press the MENU button, and then select a tab using th e left and right buttons. The PTZ sub menus appear as shown in the picture below. Press the ENTER button, [...]
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9.2. Using PTZ 9.2.1. Pan & Tilt Controls Press the ENTER button at the PAN/TILT menu. ‐ Tilt: Press the button to mov e the camera lens upward. Press the button to move the camera lens down ward. ‐ Pan: [...]
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10.1. Searching Events Chapter 10. Searching Recorded Videos Pressing the SEARCH button brings up the following Search menu. You can search recor ded videos by the time, event, and date, and also view the list of log and ?[...]
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10.2. T ime Bar Search 10.2. Ti me Bar Sear ch For convenient searches , use the time search bar to select a search timeline. When pressing the ENT ER button on a timeline, a calendar displays. Select a date on the calenda[...]
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10.5. Play from Last 10.5. Pl a y from La s t Press ENTER at the Play from Last menu to play videos from the very last one. The product may play an earlier video recorded maximum 1 minute prior to a last video [...]
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10.7. Copying Files Pic 1. [Select COPY ‐ > "YES"] Pic 2.[Im age Success fully Save d in USB Memory Stick] Pic 3.[Select ?[...]
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10.7. Copying Files selected device. Once the screen displa ys "SA VED !", the video is successfully sav ed in the device. Pic 1[Select VIDEO] [...]
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10.8. Playing Recorded V ideo 10.8. Playing Recorded Video Butt on Function Manual reco rdin g button. Searches a video by one second. Plays or pauses a video. Stops a video. Increase s the playback spee d of a video fo r searching. ?[...]
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1 1.1. Connecting to Web V iewer Chapter 11. Using Web Viewer 11.1. Connect ing to We b View er The SVR ‐ 470 provides a self ‐ containe d Web Viewer. You can monitor and play video usin g the viewer without installing an extra browse[...]
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1 1.2. Web Viewe r Login Page 11.2. We b Vi ew e r Lo g i n Pa g e Enter an address in the address bar, and then press "Enter". The following Web Viewer Login page appears. Categ ory Description IP ADDRESS Ent er a product IP ad[...]
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1 1.3. Live Mode 11.3. Li v e Mod e Live Screen Buttons Butt on Description Splits the screen for multi ‐ channel monitoring; the SVR ‐ 47 0 supports 1 and 4 split screens. Displays a selecte d channel in the Full Screen. Pau s es[...]
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1 1.4. Search Mode 11.4. Sear ch Mod e Butt on Description Switches to Search mode. Search and pla y the video of a channel that is selected in Search mode. Displays day s with save d videos; clicking on a date displa ys a[...]
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1 1.4. Search Mode Select an hour to play a sav ed video. 67[...]
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1 1.5. Web Viewer Buttons 11.5. We b Vi ew e r But tons 1)LiveMode ※ Buttons Related to Camera OSD Controls: "Zoom/Focus" Butt on Description But ton De scription Commands the came ra to zoom in. Commands the cam era to foc us on a short ‐ distance[...]
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Page 70
1 1.5. Web Viewer Buttons 2)SearchMode Save d Data Display Calendar Search Ti m e Se lection Icon Save d Data Pla y Butt on Audio Button Capture s sti ll images of a screen. Switch to Live Mode Vi d e o Copy Bu tton 69[...]
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Appendix A) T roubleshooting Appendix Appendix A) Troubleshooting 1. Cannot turn on DVR ‐ Check power ‐ Check the power cord 2. Monitor dis plays black screen ‐ Check the monitor power ‐ Check the connection between [...]
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Page 73
Appendix A) T roubleshooting ‐ Check the DVR IP ‐ Check the PC IP ‐ Run a ping test ‐ If Web Viewer fails to show video on a PC, check the PC's technical specifications 10. LCD shows black scree n [...]
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Page 74
Appendix B) How to Upgrade Firm ware Appendix B) How to Upgrade Firmware To improve the product performance in the software aspect, you may upgrade the firmware. To upgrade the firmware, prepare a USB memory stick and follow t[...]
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Page 75
Appendix C) How to Resolv e T ime Difference Errors Appendix C) How to Resolve Time Difference Errors When the DVR time is changed or a time difference occurs, the following message may appear. It appears if the time of the DV[...]
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Page 76
Appendix D) Factory Default V alues the HDD, ov erlapped da ta may be delet ed. Be cautious when setting up the dat e and time. ⑥ Once the time is set up, move the cursor ov er B OOT APPLICA TION, and then pres s ENT . T[...]
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Appendix D) Factory Default V alues Rec ord Setup Main Menu Sub Menu Default Value/ State General Setup Resolution Repeat Record HDD Warning Message HDD Warning Beep 352x240 On 1% Off Detail Setup Channel Record Mode Schedule Image ?[...]
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Appendix D) Factory Default V alues Main Menu Sub Menu Default Value/ State E ‐ Mail E ‐ Mail Mail Address Mail Server IP Authentication ID PW Return Mail Address Off Settings Settings Settings >> >> >> System Se[...]
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Page 79
Appendix E) Compatible P TZ Camera Models Appendix E) Compatible PTZ Came ra Models Company Model SAMSUNG TECHWIN Samsung SPD Samsung SRX ‐ 100B PELCO PELCO(P), PELCO(D), CM6700 DONGY ANG DSC ‐ 230S/230M/240, DCP ‐ 100, DRX ‐ 500/502A, DY ‐ 255 [...]
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Page 80
Appendix F) Recommend ed HDD Models Appendix F) Recommended HDD Models Company Model Size RPM BUFFER Reconi ‐ tion Record Playback ST310003405V (Surveillance) 1TB 7200RPM 16MB OK OK OK ST3250410AS (Barracuda) 500GB 7 200RPM 8MB OK OK OK ST3250310SV [...]
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Page 81
Appendix G) Product S pecifications Appendix G) Product Specifications Category SVR-470 Display Inputs 4 composite video 0.5 – 2 Vpp, 75 ohm automatic termination Vi d e o Resolution 704x480 NTSC, 704x576 PAL Frame rate 120fps NTSC, 100fps P[...]
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Page 82
Appendix G) Product S pecifications Inputs Terminal 4 inputs, NO/NC Outputs Terminal 1 outputs Alarm Remote notification Notification via e ‐ mail Ethernet RJ45 10/100 Base ‐ T Serial interface RS232C PTZ control interface RS485[...]
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Appendix H) Product Schematics Appendix H) Product Schematics 82[...]
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Appendix H) Product Schematics 8 3[...]