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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sanus Systems VMTV, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sanus Systems VMTV one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Sanus Systems VMTV. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Sanus Systems VMTV should contain:
- informations concerning technical data of Sanus Systems VMTV
- name of the manufacturer and a year of construction of the Sanus Systems VMTV item
- rules of operation, control and maintenance of the Sanus Systems VMTV item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sanus Systems VMTV alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sanus Systems VMTV, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sanus Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sanus Systems VMTV.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Sanus Systems VMTV item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Sanus Systems 2221 Hwy 36 W est, Saint P aul, MN 55113 USA Customer Service: 1-800-359-5520 • 651-484-7988 info@sanus.c om • www.sanus .com ©2008 Milestone A V T echnologies VM T V (6901-100175 <01>) Thank you f or choosing a S anus Systems VMT V monitor moun t. The VMT V monit or mount is designed to suppor t monitors 13 to 27 inches (3[...]
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Page 2
6901-100175 <01> 7/32 in. Supplied Parts and Hardware Before starting assembly , verify all par ts are included and undamaged . If any parts are missing or damaged, do not return the item to your dealer; contact Customer Service. Never use damaged parts! 002556.eps T VM - par ts list [01] x 1 [02] x 1 [05] x 1 [04] x 1 [03] x 1 [06] x 1 [07] [...]
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Page 3
6901-100175 <01> 002557.eps T WM - Mount to wood stud 1 002557.eps T WM - Mount to wood stud 002557.eps T WM - Mount to wood stud 002557.eps T WM - Mount to wood stud 63.5 mm (2.5 in.) 7/32 in. [01] [09] [01] Av oid potential injuries or proper ty damage! Do not overtighten the lag bolts [09] . Tighten the bolts only until they are pulled [...]
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Page 4
6901-100175 <01> 002558.eps T WM - Install Arm 2 002558.eps T WM - Install Arm [06] [08] Do not overtighten the pivot nut [12] . The arm [03] must be free to mov e. NO TE 002558.eps T WM - Install Arm [03] [10] [12] [02][...]
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Page 5
6901-100175 <01> 3 002561.eps T WN - Choose tilt setting -10° Tilt -5° Tilt 0° Tilt 002559.eps T WM - install platter [11] [15] [14] [13] 002561.eps T WN - Choose tilt setting Av oid potential injuries or proper ty damage! Be sure the square shoulder of the bolt [11] seats completely int o the square hole before tightening the bolt. CA UTI[...]
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Page 6
6901-100175 <01> 002559.eps T WM - install platter 4 [06] 5 002560.eps T WM - Adjust platter size 002560.eps T WM - Adjust platter size Loosen the eight fasteners sho wn. Adjust the platter so that the slots [ A] are slightly wider than the width of the monitor . Retighten the fasteners. NO TE [A] [A][...]
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6901-100175 <01> 6 1 2 3 Av oid potential injuries or proper ty damage! Never leav e the monitor on the wall mount unless the strap [04] is securely fastened . CA UTION [04] HEA VY! Y ou will need assistance with this step . Have an assistant hold the monitor in place on the platter while you secure the strap [04] .[...]
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6901-100175 <01> Milestone A V T echnologies, Inc. and its affilia ted corporations and subsidiaries (collectively, “Milestone”), intend to make this manual accurate and complete . Ho wever , Milestone makes no claim that the information contained herein co vers all details, conditions, or variations. Nor does it provide for every possibl[...]