SATO 408 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of SATO 408, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of SATO 408 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of SATO 408. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of SATO 408 should contain:
- informations concerning technical data of SATO 408
- name of the manufacturer and a year of construction of the SATO 408 item
- rules of operation, control and maintenance of the SATO 408 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SATO 408 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SATO 408, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SATO service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SATO 408.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the SATO 408 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. CG4 (CG408 and CG4 12) PRODUCT GUIDE[...]

  • Page 2

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. T ABLE OF CONTENTS ABOUT SA T O ............................................................................................................... 4 POSITIONING SUMMAR Y ...........................................................................................[...]

  • Page 3

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. DISCLAIMERS AND CONFIDENTIALITY SA TO is a registered tra d emark of SA TO Corporation. Other pr oduct and corporate names used in this publication may be trademarks or registered tra d emarks of other companies, and are u sed only for explanation and to the[...]

  • Page 4

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. reserved. ABOUT SATO SATO is a global barcode & RFID technology co mpany that focuses on data collection and label printing solutions. We focus on retail, industrial, transportation & logistics and government sectors. Our solu tions enable businesses[...]

  • Page 5

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. POSITIONING SUMMAR Y  Entry-level, affordable and comp act the rmal printing solution for low to- to medium-volume labelli ng applications  Designed for a wide variety of uses rangi ng from small office shipping labels to compliance and general purpose[...]

  • Page 6

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. UNIQUE SELLINGS POINTS Great V alue for your printing solution CG4 offers the best price-feature value desktop printing solution in the compact printer class. With its 32-bit RISC CPU, 4 ip s print speed, and 4MB Flash/8MB SDRAM Memory as well as optional ac[...]

  • Page 7

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Printer Maintenance: tool-less, hassle-free The one-touch, tool-less print head release me chanism enables the print head to be quickly , easily replaced. Printer Platen Roller can be replac ed without the need for any tools. Competitive Printer Language Com[...]

  • Page 8

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. PRODUCT POSITIONING Internal Product Lineup Positioning The CG4 Series is categorized u nder the ‘Compact Series’ in the SA TO product lineup. It is part of the CG printer fam ily together with the CG2 series. The CG4 is an entry-level, desktop thermal p[...]

  • Page 9

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Desktop Printer Position V ersus Competition $ 500 1000 Zebra GK420d Zebra TLP3842 Intermec PC4 Series Intermec PF8d/t & PC4 /Series Zebra GX Series Performance (Print S peed & Resolution) List Price CG 4 Dat amax E-series[...]

  • Page 10

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. T ARTGET MARKET AND APPL ICA TIONS RET AIL  Price markdown labels & tags  Garment hang tags / swing ticket s  Shelf-edge labels  Price labels & tags  Price markdown labels & tags  Promotional labels & lags  Inter-store tr[...]

  • Page 11

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. LABEL SAMPLES Carton Label Product Label[...]

  • Page 12

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Food Label Specimen Label Event Registration Label[...]

  • Page 13

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Ret ail Price Markdown Label[...]

  • Page 14

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. PRODUCT TOUR Printer Exterior Front ○ 1 Operator Panel ○ 2 T op Cover ○ 3 Cover Open/Close Latch ○ 4 Media Ejection Slot ○ 5 POWER button ○ 6 FEED/LINE button ○ 7 ERROR LED indicator ○ 8 ON LINE (POWER) LED Indicator Printer Exterior Back USB[...]

  • Page 15

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Printer Interior ○ 9 ○ 10 ○ 11 ○ 12 ○ 13 ○ 14 9: Print head 10: Ribbon Unit 1 1: Pull Out Lever 12: Roll Media Holder 13: Media guide and I-Mark/ Gap sensor 14: Optional Device Compartment[...]

  • Page 16

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Print head : available in 203 and 305dpi print resolutions. Ribbon Unit is for the TT model. The Pull Out Lever: used to pull out the ribbon unit from the top cover for ribbon loading.[...]

  • Page 17

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. The Roll Media Holder is used to hold the media roll, usually labels. Media guide and I-Mark/ Gap sensor . The Platen Roller is u sed to hold the media roll, usually labels. . The Optional Device Compartment is designed for installation of optional accessori[...]

  • Page 18

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. PRODUCT FEA TURES, FUNCTIONS & BENEFITS FEA TURES FUNCTIONS BENEFITS 2 control buttons (POWER button and FEED/LINE button), and 1 LED status light. Press POWER button to power on or off. FEED/LINE button: press this button to select printer status (onlin[...]

  • Page 19

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Paper or Label Holder Allows loading of paper , including adjusting of width of paper holder to match p aper size. For more detailed instructions on loading labels, refer to the Quick Guide or Operator ’s Manual. The clamshell design makes it easy to load [...]

  • Page 20

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. The ribbon unit serves to load the ribbon and wind up the used ribbon. Pull the lever on the middle of the ribbon unit toward you to pull out the ribbon unit. For more detailed instructions on loading ribbons, refer to the Quick Guide or Operator ’s Manual[...]

  • Page 21

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Printhead Mechanism Printhead configuration of print resolution: 203 dots per inch (or 8 dots per millime tres) for CG408 model and 305 dots per inch (or 12 dots per millimetres) for CG412. The one-touch, tool-l ess print head release mechanism enables the o[...]

  • Page 22

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Print roll paper and fan-folded paper option Fanfold media feeds through back of printer . Pass the paper through the opened window at the rear of the unit. The CG4 is designed to easily accept fanfold media, which effectiv ely extends the media capacity of [...]

  • Page 23

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Communication Interfaces The CG4 is available in t he following 3 configurations USB and RS232C interface on-board To connect printer to the host computer using the USB interface. USB and LAN interface on-board To connect printer using LAN interface and esta[...]

  • Page 24

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. COMPETITIVE ANAL YSIS Manufacturer SA TO Dat a max Hardware Specifications CG408 CG412 E-4203 E-4204 E-4304 Model List Price (Base Model) DT : ( USD 595) TT : (USD 695) DT : (USD 750 ) TT : (USD 850) (USD 585) Resolution 203dpi 305dpi 203 dpi 203 dpi 300 dpi[...]

  • Page 25

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Manufacturer SA TO Godex Hardware Specifications CG408 CG412 EZ1100 Plus Model List Price (Base Model) DT : ( USD 595) TT : (USD 695) DT : (USD 750 ) TT : (USD 850) N.A. Resolution 203dpi 305dpi 203dpi Max Print S peed 4 ips 4 ips Print Method Direct thermal[...]

  • Page 26

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Manufacturer SA TO Godex Hardware Specifications CG408 CG412 EZ1200 Plus EZ1300 Plus Model List Price (Base Model) DT : ( USD 595) TT : (USD 695) DT : (USD 750 ) TT : (USD 850) N.A. Resolution 203d pi 305dpi 203dpi 300 dpi Max Print S peed 4 ips 2 ips – 6 [...]

  • Page 27

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Manufacturer SA TO Zebra Hardware Specifications CG408 CG412 GX420 d/ GX420t/ GX430t Model List Price (Base Model) DT : ( USD 595) TT : (USD 695) DT : (USD 750 ) TT : (USD 850) DT : ( USD 695) TT : (USD 795) TT : (USD 950) Resolution 203 dpi 305 dpi 203 d pi[...]

  • Page 28

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Manufacturer SA TO Zebra Hardware Specifications CG408 CG412 GK420 d Model List Price (Base Model) DT : ( USD 595); TT : (USD 695) DT : (USD 750 ); TT : (USD 850) (USD 695) Resolution 203dpi 305dpi 203 dpi Max Print S peed 4 ips 5 ips Print Method Direct the[...]

  • Page 29

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Manufacturer SA TO Zebra Hardware Specifications CG408 CG412 LP 2844 Model List Price (Base Model) DT : ( USD 595) TT : (USD 695) DT : (USD 750 ) TT : (USD 850) (USD 575) Resolution 203dpi 305dpi 203 dpi Max Print S peed 4 ips 4 ips Print Method Direct therm[...]

  • Page 30

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Manufacturer SA TO Zebra Hardware Specifications CG408 CG412 TLP 3842 Model List Price (Base Model) DT : ( USD 595) TT : (USD 695) DT : (USD 750 ) TT : (USD 850) (USD 845) Resolution 203 dpi 305 dpi 300 dpi Max Print S peed 4 ips 2 ips Print Method Direct th[...]

  • Page 31

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Manufacturer SA TO Zebra Hardware Specifications CG408 CG412 TLP 3844 Z Model List Price (Base Model) DT : ( USD 595) TT : (USD 695) DT : (USD 750 ) TT : (USD 850) (USD 895) Resolution 203 dpi 305 dpi 300 dpi Max Print S peed 4 ips 4 ips Print Method Direct [...]

  • Page 32

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Hardware Specifications CG408 CG412 PC4 Series Model List Price (Base Model) DT : ( USD 595) TT : (USD 695) DT : (USD 750 ) TT : (USD 850) (USD 545) Resolution 203 dpi 305 dpi 203 dpi Max Print S peed 4 ips 4 ips Print Method Direct thermal, thermal tr ansfe[...]

  • Page 33

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Manufacturer SA TO Intermec Hardware Specifications CG408 CG412 PF8d PF8t Model List Price (Base Model) DT : ( USD 595) TT : (USD 695) DT : (USD 750 ) TT : (USD 850) N.A. N.A. Resolution 203 dpi 305 dpi 203 dpi 203 dpi Max Print S peed 4 ips 4 ips 2 ips Prin[...]

  • Page 34

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Manufacturer SA TO TSC Hardware Specifications CG408 CG412 TDP-245 Plus Model List Price (Base Model) DT : ( USD 595) TT : (USD 695) DT : (USD 750 ) TT : (USD 850) N.A. Resolution 203 dpi 305 dpi 203 dpi Max Print S peed 4 ips 2, 3, 4, 5 ips Print Method Dir[...]

  • Page 35

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Manufacturer SA TO TSC Hardware Specifications CG408 CG412 TTP-245C TTP-343C TTP-244CE Model List Price (Base Model) DT : ( USD 595) TT : (USD 695) DT : (USD 750 ) TT : (USD 850) N.A. Resolution 203 dpi 305 dpi 203 d pi 300 dpi 203 d pi Max Print S peed 4 ip[...]

  • Page 36

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. Manufacturer SA TO T oshiba T ec Hardware Specifications CG408 CG412 B-SV4D Model List Price (Base Model) DT : ( USD 595) TT : (USD 695) DT : (USD 750 ) TT : (USD 850) N.A. Resolution 203 dpi 305 dpi 203 d pi Max Print S peed 4 ips Up to 5 ips Print Method D[...]

  • Page 37

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. FREQUENTL Y ASKED QUESTIONS last updated on January 31, 2010 1. What are the interfaces available on the new CG4? The New CG4 printer comes with 2 standar d built-in interface combinations.  USB + RS232C  USB + Paralle l  USB + LAN 2. Which of the 2[...]

  • Page 38

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. 11. Can w e change the print resolution by simp ly switching the print head just like GL or GT series? No. It is not possible to change the print re solution by simply switching the print head. Some other part s such as the gear will also have to be change d[...]

  • Page 39

    CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SA TO Corporation. All rights reserved. W ARRANTY INFORMA TION Please contact your local SA TO representative or authorized partner for product warranty terms and condition. SPARE PARTS INFORMATION For complete spare parts lists and exploded vi ew drawings, please contact your local SATO represent[...]