SATO DR300 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of SATO DR300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of SATO DR300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of SATO DR300. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of SATO DR300 should contain:
- informations concerning technical data of SATO DR300
- name of the manufacturer and a year of construction of the SATO DR300 item
- rules of operation, control and maintenance of the SATO DR300 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SATO DR300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SATO DR300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SATO service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SATO DR300.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the SATO DR300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    (HQ) SATO International Pte. Ltd. (Japan) SATO Corporation (Singapore) SATO Asia Pacific Pte. Ltd. (Malaysia) SATO Auto-ID Malays ia Sdn. Bhd. (Thailand) SATO Auto-ID (Thailand) Co. , Ltd (China) SATO Shan ghai Co., Lt d (USA) SATO Amer ica, In c. (Belgium) SATO Europe NV (Germany) SATO Deutchland G mbH (Poland) SATO Pols ka SP Z O.O. (UK) SATO UK [...]

  • Page 2

    SATO Asia Pacif ic Pte. Ltd. 438A Alexandra Road #05-01/02 Alexandra Technopark Singapore 119967 Tel : (65) 6271 5300; Fax : (65) 6273 6011 Sales Hotline : (65) 6276 2722; Service Hotline : (65) 6273 6455 Email : sales @satoasiapacific. com Website : www.satoworldwide.com © Copyright 2003 SATO Asia Pacif ic Pte. Ltd. Warning : This equi pment comp[...]

  • Page 3

    DR300 Quick Guide P g 3 2 Separate sheet 3 (Protocol setting) 7 8 Content ON ON (Reserved) ON OFF STATUS 3 OFF ON XON-XOFF OFF OFF Ready/B usy DIPSW 2 No. Setting Content ON Direct Thermal 1 OFF Thermal Transfer ON (Reserved) / Reflecting type s ens or 2 OFF (Reserved) / See through type sensor ON Head Check, Yes 3 OFF Head Check, No ON Hex dump fu[...]

  • Page 4

    DR300 Quick Guide Pg 2 What You Get The DR300 printer com es packed in a protec tive carton. Included i n the carton are the following i tem s: • DR300 Printe r • Quick Gui de • Driver / Manu a l CD-Rom • 2-Pin Power Cable or 3-Pin Plug • Head Cleaning Shee t • Sample Ribbons • Ribbon Take-u p Cor e • Cleaning Solution • Cleaning [...]

  • Page 5

    DR300 Quick Guide P g 3 0 Card mainte nance functio n No Yes Online mai nte nance functio n No Yes 2D Codes Yes (PDF 417, QR, Data code) No Truetype fonts Yes (S/ware or card) Yes (Card stored) Preset data No Yes (1MB car d, 900 sets) ₤ p currency change No Yes Adjustabl e guard ba rs Soft ware Yes Printer Main Body Operation Unit LCD Display Uni[...]

  • Page 6

    DR300 Quick Guide P g 4 Unpacking – T ouc h Screen (Optional Item) Remove touc h screen from the carton box. DR300 Quick Guide P g 2 9 Operating Environ ment Condition Input Power Su pply Voltage Voltage AC 220V + - 10% Power Consum ption Max 190 VA 130W Operating temperature 5~40 d.c. Operating hum idity 30~80 d.c. (No conde nsation) Storage tem[...]

  • Page 7

    DR300 Quick Guide P g 2 8 Label Size Width 32 -80 mm Pitch 19 – 1 81 mm (Label size is inclus ive of label web) Label Thickness 0.1 – 0.26 mm Operation Pa nel Key: LINE Key, FEED Key LCD: 8 digits x 2 li nes (English character display, Black Lit) (onl y applic able to On-line use) STATUS: 2 – colour LED (Red, Gree n) Adjustment VR PRINT : Pri[...]

  • Page 8

    DR300 Quick Guide P g 6 Name of P arts DR300 Quick Guide P g 2 7 Specification s Basic Specificati on DR300 Genera l Specifications Head Density 8 dots/mm Print Method Thermal Tr ansfer/Direct Therm al CPU 32- bit RISC CPU Print Speed 75, 100, 12 5 mm/second (Selec table) UPC-A/E EAN-8 EAN-13 NW7 Code 39 ITF 2/5 Code 128 UC C/EAN 128 Bookland Bar C[...]

  • Page 9

    DR300 Quick Guide P g 2 6 Serial Inte rface Interf ace Specif ication s Protocol Ready/Bu sy (1 item, multi items selecta b le) XON/OFF (1 item, multi items selectable) Status 3 (Multi item only) Baud rate 2400, 4800, 9600, 192 00 BPS Sychronize Asynchronous mode Maximum receive buffer capacity 32K OK 32K Near full occurrence 2Kbytes remained Near [...]

  • Page 10

    DR300 Quick Guide P g 8 Operation Pa n el Unit Displays operati o n message and error m essage DR300 Quick Guide P g 2 5 Cleaning w ith r ub bing she et. Usage instructi on of rubbi n g sheet is indicate d on the rubbin g shee t. Display Display error and operation message . STATUS Displays status of prin ter Green : Printing a n d data commu nicat[...]

  • Page 11

    DR300 Quick Guide P g 2 4 Cleaning method for printer parts Cleaning for pitch sensor unit. Pull out pitch sensor guide un it and clea n its bottom por tio n . If a label is stu ck, remove pitch sens or guide unit from the shaft groove by p ulling the sto pper in the arr ow direction, pul l it out and clean its bottom ar ea. DR300 Quick Guide P g 9[...]

  • Page 12

    DR300 Quick Guide P g 1 0 Med ia Load ing Setting of Lab el and Carbo n Ribb on Setti ng pa per Use of genuine SATO labels for th is equ ipment is recom mended. Rolled Lab el Setti ng Ro ll ed Pa per DR300 Quick Guide P g 2 3 Daily Maintenance This equipmen t is for printing inform ation in the form of bar code and character. Periodical preventi ve[...]

  • Page 13

    DR300 Quick Guide P g 2 2 Print image shifts from its pos iti on Check Point Remedy 1. Are the la bels , carbon ri bbons properly set ? Check if labels, carbon ribbons are fixed firmly an d at the correct pos ition by lift ing head assemb ly. 2. Is the platen roller dirty? Clean dirt off from platen roller with cleaning kit. 3. Are deform ed labels[...]

  • Page 14

    DR300 Quick Guide P g 1 2 • Close the therma l head by turning the lock lever to the dire ction of th e arrow. • Close cover. NOTE If thermal transfer in use, ensure correct ribbon is installed. DR300 Quick Guide P g 2 1 Paper fed, but no printing Check Point Remedy 1. Is the thermal head dirty or is the re a label stuck on it ? Clean d irt off[...]

  • Page 15

    DR300 Quick Guide P g 2 0  Simple Troub le Shooting Confirm the follow ing items when o peration of this equip ment failed when the pow er supply is on. Nothing is displayed o n the display Check Point Remedy 1. Is the power cable firm ly plugge d into the power cable? Plug power cable again into the out let firmly. 2. Is the power cable firm ly[...]

  • Page 16

    DR300 Quick Guide P g 1 4 Setti ng Ca rb on Ri bbon Only SATO carbon ribbons are rec ommended for the use on this printer. • Open cover while power is OFF. • Open thermal head. Turn head lock leve r to the direction of the arrow. DR300 Quick Guide P g 1 9 Supply Power Turn power switc h on. Push the switch o n th e side labelled [-] . When the [...]

  • Page 17

    DR300 Quick Guide P g 1 8 Power Supply Setti ng po wer su ppl y  Power Cable Outlet Plug in power cab le to the ma in body socket th en the ou tlet socket .  Connect Touch Screen To Printer Unit Touch Scr een comes with a cable t o connect to printer m ain body. Plug in th is connecting cable to the co nnector (KB) at the back of printer m ai[...]

  • Page 18

    DR300 Quick Guide P g 1 6 • By turning the head lock lever to the direction of the arrow , close thermal head. • Close cover. Pitch Sensor Ad justment • Open cover when power is OFF. • Pitch sensor adjustment. Slide pitch sensor to locate centre hole. This need to be done when using tic ket s/tags with throu g h punch hole only. DR300 Quick[...]