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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Seagate CHEETAH 18 ST118202LW/LC, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Seagate CHEETAH 18 ST118202LW/LC one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Seagate CHEETAH 18 ST118202LW/LC. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Seagate CHEETAH 18 ST118202LW/LC should contain:
- informations concerning technical data of Seagate CHEETAH 18 ST118202LW/LC
- name of the manufacturer and a year of construction of the Seagate CHEETAH 18 ST118202LW/LC item
- rules of operation, control and maintenance of the Seagate CHEETAH 18 ST118202LW/LC item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Seagate CHEETAH 18 ST118202LW/LC alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Seagate CHEETAH 18 ST118202LW/LC, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Seagate service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Seagate CHEETAH 18 ST118202LW/LC.
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Table of contents for the manual
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Page 1
• ••• •••• •••• •••• ••• •••• ••• • ••• •••• •••• •••• ••• •••• ••• • ••• •••• •••• •••• ••• •••• ••• • ••• •••• •••• •••• ••• •••• ••• • ?[...]
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Page 2
Cont e n t s P re f a c e . ... .. ... .. .. ... .. ... .. ... .. .. ... .. ... .. ... .. .. ... .. ... .. ... .. ... .. .. ... .. ... .. ... .. . 1 E le c tro s ta t ic d is c h ar g e p ro te c ti on .. .. .. ... .. ... .. ... .. ... .. .. ... .. ... .. ... .. . 1 I m por tant sa f et y inf or mat ion and pre cautio ns .... . .. .... . .. .. . ..[...]
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Page 3
Chee tah 18 I nst allat i on Guid e, Re v . A 1 P r e face Th is man ual c ontain s inf ormation f or us er s of t he Se agat e® Che eta h 18 SCSI di sc driv es . It pr ov id es su ppor t ser vices , per - f or mance spec ifi cat i o ns , and i nit ia l setup inf ormat i on . Additi ona l in f o r m at i o n i s ava i la bl e i n t h e Cheet ah 18[...]
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Page 4
2 C hee t ah 18 I nst al lati on Guid e, Re v . A • T urn off the po we r bef ore r e m ovi ng or inst al l i ng t he DC po we r ca bl e. • Do not remo v e an y circui t b oard s f r om t he driv e. • Ne v er use an oh m met er on an y circ ui t boar ds . • When i nstal ling th e d r ive on a car ri e r or t r a y , di sch ar ge t he car- r[...]
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Page 5
Chee tah 18 I nst allat i on Guid e, Re v . A 3 s tac ke d v er tic al l y , pa y special at tenti on t o the t op wher e t em- pe r atur es ar e usual l y hig hest . • F o llo w the pr ec aut i on s li st ed a bov e i n “ El ectro st a tic dis charge pr otect i o n.” • Do no t r emov e an y circ uit boa r ds f r om t he d ri v e . Ret u r [...]
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Page 6
4 C hee t ah 18 I nst al lati on Guid e, Re v . A Th is u nit i s a com ponent par t and a s suc h i s not m eant to c om- pl y wit h FCC or s i mi la r nat ional re quiremen t s a s a st and-al one un it. Engi nee ri ng r adiat ed emis si ons t e st resul ts ar e av ailab le t hrough t he Seagate Sa fet y De par t m e nt to assi st t he su bsys te[...]
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Page 7
Chee tah 18 I nst allat i on Guid e, Re v . A 5 Bea cht en Sie i n je dem F all di e f olgen den W ar n - und V or sicht - sh i nw e is e : • Bea cht en Sie all e W ar n- u nd V orsic hts hinwei se i n diesem H a nd bu c h . • T re ff en Sie bei m Be tr i eb , be i der In st a llat io n oder b ei de r Ent f ernung der Ei nhei t ange m es sene S[...]
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Page 8
6 C hee t ah 18 I nst al lati on Guid e, Re v . A • Di e v o r mont ier te K op f- und F est platt enei nhe i t (HD A) nic ht aus de m Lauf wer k gehäu se n ehmen! F all s d i e HD A besc hädi gt i st , s chic k en Si e das g esamt e L aufw erk zur Re parat ur ei n. • Di e HD A ist ni cht v or O r t r eparier bar und da rf ni cht auseinan - d[...]
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Page 9
Chee tah 18 I nst allat i on Guid e, Re v . A 7 magn etisc he St rahl ung sind für Des i gn er von Unte rsyst emen au f Anf r age von de r Seagate- Si c her hei ts abte ilung er häl tli ch. Regula t o r y ag ency co m pliance El ect r omagn et ic suscep t i bil i t y As a componen t asse m b ly , the d r i v e is no t req ui r ed t o meet an y s [...]
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Page 10
8 C hee t ah 18 I nst al lati on Guid e, Re v . A s hall con fir m EMC compl ia nce and pro v i de CE Mark i n g a nd C- Ti c k Mark i ng f or t h eir prod uct . El ect rom agn etic com pli ance f o r the Eur op ean Uni on I f th i s model h as t he CE Mark i ng it compl ie s wit h the Euro p ean Uni on r eq uirem ents of t he El ectr omagnet i c C[...]
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Page 11
Chee tah 18 I nst allat i on Guid e, Re v . A 9 Se ag at e T e ch no l ogy su p p o r t se r v i c es Presa les support T o d ete r mi ne wh ich Sea gate pr oducts ar e be st suit ed f or y our s peci f i c a pplic ation, co ntac t u s abou t co nf i gur a t i on an d compat i- bi lit y a nd f or cur rent pr oduc t a v a i labi l ity . Y ou c an le[...]
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10 Chee tah 18 I nst allat i on Guid e, Re v . A as k ed qu est i on s , tro ub le shooti ng t ip s , an d spec ifi cat i o ns f or disc driv es an d tape dr i ves . Thi s ser v i c e is av ai l ab le 24 h ours da i l y an d r equires a t ouc h-tone phone . In ternati onal call er s can reach t his automa t ed se lf-h elp s er vice b y di alin g 40[...]
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Page 13
Chee tah 18 I nst allat i on Guid e, Re v . A 11 F AX se rvices Se aF A X ® Y ou ca n us e a tou ch-ton e t el ephone to ac cess Seaga te’ s auto - mat ed F AX s ystem to recei v e tec hnical s uppor t inf ormation b y r et ur n F AX. T his s er vi ce is a v ai la bl e 24 hour s dail y . T e chn ica l support F AX Y ou can F AX quest ions or c o[...]
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12 Chee tah 18 I nst allat i on Guid e, Re v . A Di r ect-suppo r t ser vices T e chn ica l support F o r one- on- one help , y ou ca n tal k t o a t ech nica l su ppor t sp ecial - i st during loc al b usi ness hou rs. Bef ore call ing, n ote y our sys tem c onfigu r a tion and dri v e model n umber ( ST xx xx ). German y 49-89- 1430- 5100 Hon g K[...]
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Page 15
Chee tah 18 I nst allat i on Guid e, Re v . A 13 Sea TDD ™ 405-936- 1687 Usi ng a t ele communi ca tions de vi ce fo r t h e d eaf ( TDD), y ou can s end que st ion s or com ment s 24 h our s dail y and e xch ange mes - s ages with a t echn i c al supp or t spe ci a list b etw een 8:0 0 A . M . to 12:15 P . M . and 1: 30 P . M . t o 6: 00 P . M .[...]
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Page 16
14 Chee tah 18 I nst allat i on Guid e, Re v . A Man uf act ure r ’ s repr ese nta tiv es Br az i l MA I nf or mat ica 55- 21-5 16-6649 5 5-21 - 51 6-52 80 Can ada Memof ix Adt ech 905-660- 4936 905- 812- 8099 1-8 00-6 24-9857 9 05-6 60- 8738 9 05-8 12- 7807 M exi co Abi com Seamax SA DE CV 525- 546- 4888 5 25-546- 4888 Sou the r n Europe Caesa r[...]
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Page 17
Chee tah 18 I nst allat i on Guid e, Re v . A 15 Ge ner al d escript ion Che eta h 18 SCSI di sc dr i ves are high- spee d, r andom- acce ss di gi t al- dat a st or age d e vices c apab l e of oper at i ng in si ngl e-en ded ( SE) or lo w vo l t age di ff erent i al (L VD) modes . Th ese tw o mode s a re of fe r ed t o all o w y ou t o us e t his d[...]
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Page 18
16 Chee tah 18 I nst allat i on Guid e, Re v . A Fi gur e 1 . Chee tah 18 famil y dr ive (ST11820 2L W show n)[...]
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Page 19
Chee tah 18 I nst allat i on Guid e, Re v . A 17 C ha rac t er i sti c s ST1 18 20 2L W / LC In terfa c e Ultra 2 SCSI 1 Ca p acity U nf orm at te d (G b y te s) For m at te d (G by t e s) 2 22 .5 4 18 . 2 1 Recordi ng C y l ind er s ( us er ) R ead / w ri te da ta hea ds A v g byt es / tr a ck 6, 96 2 24 104 ,8 40 - 15 9, 00 8 Ac ce ss t im e 3 A [...]
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Page 20
18 Chee tah 18 I nst allat i on Guid e, Re v . A ST 11 82 02 L W /LC S in g le- ende d (S E) mode Low v o ltag e dif fer en t i a l (L V D ) mode DC powe r r eq uir e m ent s (± 5% ) 1 + 5 V+ 1 2 V + 5 V+ 1 2 V Ma xi mu m st a r t cur r e nt Ma xi mu m op er atin g cu r r en t A v e r ag e id le cu rr e nt 0. 8 9 A 0. 88 A 0. 7 2 A 2. 5 A 1. 2 2A [...]
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Page 21
Chee tah 18 I nst allat i on Guid e, Re v . A 19 In itia l setup inf o rmat ion Th e gen er al i nf o r mat io n beg i n ni n g on this page appli es t o al l o f t he Cheetah 18 d ri v e mod els . Af t er r eadi ng t he gen eral i nf or m a - t ion t opi cs , r ef er t o the appropri at e dr i ve -spe c i f i c secti on list ed be lo w for a dditi[...]
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Page 22
20 Chee tah 18 I nst allat i on Guid e, Re v . A Sin gle-end ed and l ow v ol ta g e differenti al m od es Th is dr iv e incorpor at es tw o d i f f er en t tr ansc ei v ers to al low y ou to us e i t i n t r adit io nal sys t ems whic h ma y use s i ng le - end ed ( SE) driv ers and rec ei v ers, or t o use it i n lo w v ol tage dif f er ent i al [...]
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Page 23
Chee tah 18 I nst allat i on Guid e, Re v . A 21 Not e . Most SCSI contro ller s ( h ost adapter s) a llo w y ou to ski p a SCSI ID . F or e xampl e , y ou can ha v e ID 0, ID1, and I D3 ( skippi ng I D2). Other c ontrol l er s do not al lo w t hi s so be s ure to r efe r t o your system or contro ller user ’ s m a nua l f or de tail s about i ts[...]
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Page 24
22 Chee tah 18 I nst allat i on Guid e, Re v . A Drive te rmin ati o n I f y ou are i ns tall in g a Ch eet ah dr iv e i n a sy st em th at has othe r SCSI de v i c es inst al led , t er m inat e onl y the en d de v i c es on t he SCSI c hain. A SCSI “d e vice” is an y d i s c driv e , s c anne r , tape ba c kup unit , or other pi ec e of h ard[...]
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Page 25
Chee tah 18 I nst allat i on Guid e, Re v . A 23 i ng t he b us at t he b ac kpan el. F or ST118 202L W driv es , use an in - li n e t e r m i na t or o n t h e c abl e. Fi gure 2 . SCSI b us term inati on T er min at or po w e r Y ou usu ally wi l l not need t o ch ange thi s op tion an d can nor m a lly l ea v e t he driv e confi gur ed as it wa [...]
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Page 26
24 Chee tah 18 I nst allat i on Guid e, Re v . A c an use the se wide dri v es on a stan dar d (no n-wide) 8- bit dat a b us if y ou p r o vide pr oper t er mi nat i o n to t he upper 8- bi t dat a l ines . Th is i s oft en re fer r e d to as pr o vidi ng “ hi gh- 9 t ermina- tio n .” Fi gur es 3, 4 , and 5 sho w t ypi ca l dr iv e conne cti on[...]
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Page 27
Chee tah 18 I nst allat i on Guid e, Re v . A 25 Fi gure 3 . 68 - pi n I / O con nect i on t o dr i v e ( L W model ) Fi gure 4 . 80-pin I / O con nect i on t o dr i v e ( LC m ode l )[...]
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Page 28
26 Chee tah 18 I nst allat i on Guid e, Re v . A [1 ] “X” mean s up t o 1 5 or th e ma x imu m al lowa b l e n umbe r o f d ev ice s on th e S C S I bu s. S ee s ys te m do cu m en t a tio n an d T able 1 . [2 ] Ex ter n al t er m in at or . U se d o nly on en d “ L W ” d r i ve. U se on ly S P I- 2 - com pl ia nt ac tive L VD t er m in at [...]
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Page 29
Chee tah 18 I nst allat i on Guid e, Re v . A 27 Not e . Th is driv e model pl u gs direc tl y i n t o a bac kp lan e c onnec - t or and t heref ore doe s n ot use cab l es . Fi gure 6 . Dr ive m od el “LC” with si ngl e 80-pi n I/ O and po wer con nect or J6 80-pin SCSI I/O Connector Pin 1 J2[...]
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28 Chee tah 18 I nst allat i on Guid e, Re v . A P r ovid in g adeq ua t e co olin g Th e e nclosur e desi gn mus t ensu r e adeq uate c ooling f or t he driv e . Th e max imu m ambi ent t emper at ur e a l l o wed is 50 ° C. Th e driv e’ s pr oduct man ual ( 83 329260 ) de scr i bes h ow to e v alu - at e the ai r- f l o w des i g n. The e v al[...]
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Chee tah 18 I nst allat i on Guid e, Re v . A 29 K ü hl un g de s S y st e ms Die Gehä usek on str ukt i o n m uß eine ausrei chende K ühlung des La ufw erk es ge währl ei st en. Die Um g eb ungst em per at ur d ar f m ax - i mal 50 ° C betr age n. Di e Pr oduk thandb uch Cheetah 18 ( Dokument 83329260 ) enthal ten An weisunge n zur Beur teil[...]
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30 Chee tah 18 I nst allat i on Guid e, Re v . A . Fi gure 7 . Sug gest ed a i r f l o w Abbi l dung 7. Empf ohl ener L uftstr om v erl auf Above unit Under unit Note. Air flows in the direction shown (back to front) or in reverse direction (front to back) Above unit Under unit Note. Air flows in the direction shown or in reverse direction (side to[...]
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Page 33
Chee tah 18 I nst allat i on Guid e, Re v . A 31 Moun ti n g the dr i ve and c on necting cab l es Do not touch the c onnec t or pin s or an y compon ent s o n t he con - t rol b oard without obs er v ing stati c-di scha rge pre cautio ns . Al wa ys hand le the driv e b y t he fram e onl y . Th e driv e ma y be m o unt e d i n an y o r ien t at ion[...]
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Page 34
32 Chee tah 18 I nst allat i on Guid e, Re v . A 1. Bef es tigen Sie das Lau fw erk mi t vi er 6- 32-UNC-Schr auben am G ehäu se des H ost - S ystem s . Di e beiden S ei ten des La uf werke s sind m i t j e wei ls zwe i Bef es tigu ngslö chern v er sehen, die Unt erseite des Lauf wer k es w eist vi er w eitere Bef esti gung slöcher a uf . Ge mes[...]
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Page 35
Chee tah 18 I nst allat i on Guid e, Re v . A 33 de fined in I EC 95 0. Fi gure 8 prov i de s t he pin i nf or m a tion fo r t he DC po wer c onnec tor . T o conn ect the DC po wer c able to t he driv e , sim ply in ser t t he ca ble end i nto th e d r iv e’ s DC po we r conn ect or . 4. Sc hl i eße n Si e da s SCSI- Kabel an den SCSI -St ec kv [...]
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Page 36
34 Chee tah 18 I nst allat i on Guid e, Re v . A Not e . Si gnal gr ound on th e po w er cont r o l board asse m b ly ( PCB A) and t he hea d and disc ass embl y (HD A) are con- ne cte d toge ther i n thi s d rive an d y o u c annot separat e t hem. The e quipm ent i n whi ch y o u ha ve mount ed t he driv e is conn ect ed direc tly to the HD A and[...]
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Page 37
Chee tah 18 I nst allat i on Guid e, Re v . A 35 el ek t r omagnet ische Str ahl ung fäll t in d en Z uständi gk ei t s - be reich des Sy ste m d esi gner s . 5. Rep lac e the host system’ s co v er . 5. Set z en Sie das Gehäu seobe r teil d es Host -Sy st e m s wiede r au f .[...]
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Page 38
36 Chee tah 18 I nst allat i on Guid e, Re v . A Fi gure 9 . Mount i ng c onf i gur at i on dimens i ons ( L W model ) Mounting holes are 6-32 UNC 2B, three on each side and four on the bottom. Max screw penetration into side of drive is 0.15 in. (3.81 mm). Max screw tightening torque is 6.0 in-lb (3.32 nm) with minimum full thread engagement of 0.[...]
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Page 39
Chee tah 18 I nst allat i on Guid e, Re v . A 37 Fi gure 1 0. Mount i ng c onf i gur at i on dimens i ons ( LC model ) R J HL B S K [1] -Z- T // -Z- F [1] D E C G P -X- -X- U A M -Z- -Z- -X- N Mounting holes are 6-32 UNC 2B, three on each side and four on the bottom. Max screw penetration into side of drive is 0.15 in. (3.81 mm). Max screw tighteni[...]
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Page 40
38 Chee tah 18 I nst allat i on Guid e, Re v . A Formatting the d rive W a rning. F o r mat t i ng a d ri v e er ases all user data. Be sur e tha t y ou under stand t hi s princi pl e bef or e f or matt ing an y ha rd di sc dr i v e . I t is not nece ssary to f ormat a dr i v e t hat pre v i ou sl y ha s b een used t o st or e da t a, u nle ss y ou[...]
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Page 41
Che eta h 18 Inst alla tion Guide, Re v . A 39 L W d rives L W drives section Set t ing the S CSI ID j u mp ers Use th e J6 conne ctor t o s et t he SCSI I D ( see Fi g ure 11) . T o c hange t he SCSI ID , inst al l j um pers a s s ho wn i n th e il lu str at i on. Fi gur e 1 1. Set ting th e SCSI ID on ST 11820 2L W d r ive s SCSI ID = 0 Jumper Pl[...]
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Page 42
40 Chee tah 18 I nst allat i on Guid e, Re v . A L W dr i ves T e r min a t in g th e dri v e ST1 18202L W dri v es do n ot hav e int er nal t e r mi nat or s o r an y ot her w a y of ad di n g i nter n al t er mi nat ion t o the driv e. Y ou mus t pr o vide e xternal t er mina t i on t o t hes e d rive s when t ermi nation is r equir ed. This i s [...]
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Page 43
Che eta h 18 Inst alla tion Guide, Re v . A 41 L W d rives T er min at or po w e r Y ou can c onf i g ure thi s driv e to sup ply te r mi nat i on po wer t o t he SCSI b us b y placi ng a ju m p er on J2 pins 1 a nd 2. Th e def ault s etti ng i s n o jum per , mea nin g t hat som e ot h er sour ce (ot her t han t hi s dri v e) is s uppl i ng termin[...]
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Page 44
42 Chee tah 18 I nst allat i on Guid e, Re v . A L W dr i ves Othe r a ppl i ca bl e j um p e r op tion s Se v er al other jumpe r optio ns are a v ail ab l e as il lu str a t ed. S E D S M E W P P D R E S R E S T P J2 Pin 1 Pin 2 Enable parity check of SCSI bus (default). Disable parity check. Reserved Parity Check option Write protect = Off (enab[...]
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Page 45
Che eta h 18 Inst alla tion Guide, Re v . A 43 L W d rives Fi gur e 1 3. A d diti onal j umper opt ion s Fi gur e 1 4. Al ternat e ID sel ect and LED connec tion SCSI ID = 0 SCSI ID = 1 SCSI ID = 2 SCSI ID = 3 SCSI ID = 4 SCSI ID = 5 SCSI ID = 6 SCSI ID = 7 SCSI ID = 8 SCSI ID = 9 SCSI ID = 10 SCSI ID = 11 SCSI ID = 12 SCSI ID = 13 SCSI ID = 14 SCS[...]
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Page 46
44 Chee tah 18 I nst allat i on Guid e, Re v . A L W dr i ves Drive A ctive indicator Th e driv e Acti v e LED i ndica t or c onnec t i ons are sho wn bel ow . Fi gure 1 5. Dr ive Activ e LE D i ndi c ator connect ions Jumper Plug (enlarged to show detail) Drive Front J6 Reserved Activity LED Reserved The shaded pins are shipped with a cover instal[...]
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Page 47
Che eta h 18 Inst alla tion Guide, Re v . A 45 LC dr iv e s LC drives sec t i on Set t ing the S CSI ID j u mp ers Th e SCSI ID f or ST1 18202L C dr i v es is normal l y set ov er t he SCSI b us b y t h e host system . Y ou can al so use t he J6 ju m pe r b l oc k t o s et the SCSI ID (s ee Fig ure 16) . Fi gure 1 6. Set ting t h e SCSI I D on ST11[...]
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Page 48
46 Chee tah 18 I nst allat i on Guid e, Re v . A LC dr ive s T e r min a t in g th e dri v e LC mode l driv es do n ot ha v e i nternal ter min ators or any othe r w a y of a ddi ng int er n al t ermin ation t o the dr i v e. Y ou mus t p ro vide e xt e r na l t ermi nat i on to t hese driv es when ter mi natio n i s r equir ed. Since t hi s dr i v[...]
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Page 49
Che eta h 18 Inst alla tion Guide, Re v . A 47 LC dr iv e s O the r a ppl i c abl e j um p er op tion s Ot her op tion ju m p ers ar e a vai la bl e as i llust r at ed bel ow . Fi gur e 1 7. Ad di t i onal j umper opt ions S E D S M E W P P D R E S R E S R E S J2 Pin 1 Pin 2 Enable parity check of SCSI bus (default). Disable parity check. Reserved [...]
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Page 50
48 Chee tah 18 I nst allat i on Guid e, Re v . A LC dr ive s WC/ DC drives section D rive A cti ve i ndicator Th e driv e Acti v e LED i ndica t or c onnec t i ons are sho wn bel ow . Fi gure 1 8. Dr ive Activ e LE D i ndi c ator connect ions Jumper Plug (enlarged to show detail) Drive Front J6 Reserved Activity LED Reserved The shaded pins are shi[...]
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Page 51
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Sea g ate T ec h no l o g y , Inc . 920 Di s c Dr i ve , Scotts V alley , CA 95066-4 544, USA Pub l i cat io n Nu m b er : 83 32925 0, Re v . A, Prin ted i n USA[...]