Seagate DNS-1550-04 manual

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ShareCenter Pro DNS-1550-04 U ser Manual 2 Contents Chapter 1: Introduction ................................................................................ 5 1.1 About This Manual ........................................................................ 5 1.2 Protocol Support .........................................................................[...]

3.4.1 Create Disk A rray ........................................................... 39 3.4.2 Disk Array Management ................................................. 43 3.4.3 Logical Drive Management ............................................ 44 3.4.4 S pare Drive Manageme nt .............................................. 47 3.5 AdminT ool T ab .[...]

ShareCenter Pro DNS-1550-04 U ser Manual 4 4.2.6 Restoring Backed-up Files ........................................... 108 4.2.7 Viewing the B ackup Event Log .................................... 1 1 1 4.2.8 Saving the Event Log ................................................... 1 12 4.2.9 Clearing the Event Log ...................................[...]

5 Chapter 1: Introduction 1.1 About This Manual This Product Manual describes how to setup, use, and maint ain the ShareCen ter ® Pro DNS-1550-04. It also describes how to use:  ShareCen ter ® NAVI software that you install and run on your Windows or Mac  Advanced Storage Manager WE BPAM PROe software that runs on the ShareCenter ® Pro DNS[...]

ShareCenter Pro User Manual 6 1.2 Protocol Support ShareCen ter ® Pro DNS-1550-04 series support s:  SMB/CIFS for Microsoft Windows  NFS for Linux/Unix  AFP for Mac  FTP  WebDAV for the file transform over the Internet  iSCSI Target model and Initiator model 1.3 Hardware Specifications Model Name DNS-1550-04(Dual PSU) CPU 1.8 GHz[...]

7 1.4 Client Utility OS Support The following operating sy stems support ShareCenter ® NA VI:  Windows ® XP 32/64 Bit  Windows Vista ® 32/64 Bit  Windows ® Server 2003 32/64 Bit  Windows ® Server 2008 32/64 Bit  Windows ® Server 2008 R2  Windows ® 7 32/64 Bit  Mac OS 10.5 and above  Mac OS 10.6 XServer 1.5 Browser Sup[...]

ShareCenter Pro User Manual 8 Important To configure the ShareCenter ® Pro DNS-1550-04, you are advised to install ShareCenter ® NAVI. Please refer to the User Manual. Warning The fan contains hazardo us moving parts. Keep fingers away. Caution RISK OF EXPLOSION IF BA TTER Y IS REPLACED BY AN INCORRECT TYPE. CE: WA R N I N G This is a class A Pro[...]

Chapter 2: Quick Setting-up 2.1 Unpacking the ShareCenter ® Pro DNS-1550-04 The ShareCenter ® Pro DNS-1550-04 series b ox contains the following items:  ShareCen ter ® Pro DNS-1550-04 Unit  Quick Installation Guide  Screws for disk drives  Ethernet cable  Power cord  CD for client utility and reference document Figure 1. ShareC[...]

ShareCenter Pro User Manual 10 2.2 Installing Disk Drives Note: It is highly recommended to select enterprise Level HDD to achieve the best data Protectio n . Y ou can populate the ShareCenter ® Pro DNS-1550-04 series NAS with SA T A 1.5 Gb/s or 3.0 Gb/s disk driv es. For optimal performance, install disk drives of the same model and capacity . Y [...]

11 2. Carefully lay the disk drive into the drive tray , so that the screw holes on the sides of the carrier alig n with the screw holes in the drive. 3. Insert the screws through the hol es in the drive carri er and into the sides of the disk drive. ․ Only install the cou ntersunk screws supplied with the ShareCen ter ® Pro DNS-1550-04. ․ Ins[...]

ShareCenter Pro User Manual 12 4. Reinstall the drive tray into the ShareCenter ® Pro DNS-1550-04 enclosure. T ip: Repeat steps 1 through 4 until all of your disk drives are installed.[...]

13 2.3 Connecting the Ethernet cable T o connect the ShareCenter ® Pro DNS-1550-04 to your network: 1. Attach one end of the network cable to the RJ45 network connection. See Figure 2. 2. Attach the other en d of the net work cable to your Ethernet hub or switch. 2.4 Connecting the Power T o power the ShareCenter ® Pro DNS-1550-04: 1. Attach the [...]

ShareCenter Pro User Manual 14 Figure 3. Press and hold the Power button about 5 secon ds Power Button Figure 4. System statu s LED turns red, and then goes dark Syst em Status LED T o restart the ShareCenter ® Pro DNS-1550-04, press the power button again.[...]

15 2.6 Setup Wizard Y ou can quickly set up y our DNS-1550-04 system through the WebP AMS PROe Wizard using either the One-Click Setup or using Advanced-Setup. 1. Quick Setup by Setup Wizard in WebPAM PROe The system’s Wizard in WebPAM PRO e lets you configure your disk array(s) easily and quickl y. The Wizard will guide you through the required [...]

ShareCenter Pro User Manual 16 ․ Click NAS tab > Wizard . ․ ․ Click the One -Click Setup button. The Automatic Configuration box displays: ․ The Summ ary window displays the general information of the system, including: ․ Computer Na me ․ IP Address ․ Storage Type ․ To accept the propo sed configuration, click the Submit button. [...]

17 3. Complete the required settings in the Network Settings window , including: ․ Computer Na me ․ Obtain an IP address automatically ․ IP Address ․ Subnet Mask ․ Default Gateway ․ Primary DNS ․ Secondary DNS When done, click the Next button.[...]

ShareCenter Pro User Manual 18 4. Select S torage T ype: Data Protection or Maximum Cap acity , and then click the Next button. 5. The Summary window displays the general informati on of the system, including: ․ Computer Na me ․ IP Address ․ Storage Type T o accept the proposed co nfiguration, click the Subm it button. 2.7 Replacement of Powe[...]

19 2.8 Replacement of Control Module When the system controller malfuncti ons, you may replace the control module as per following step s: S tep 1. Please turn off the system power . S tep 2. Loosen screw (A) on the control module. S tep 3. Remove the controller by pulling on the handle. S tep 4. Insert the new controller . S tep 5. T ighten screw [...]

ShareCenter Pro User Manual 20 Chapter 3: WebPAM PROe 3.1 Quick Start The WebP AM PROe is factory-inst alled on the ShareCenter ® Pro DNS-1550-04 system. W ebP AM PROe runs in the browser on your PC/Mac. Y ou can access W ebP AM PROe by using your browser . Browser Support Choose one of the following browsers to use with WebP AM PROe:  Internet[...]

3. The default user name is “administrator” and default p assword is “password” (The user name and p assword are case sensitive). 4. Choose the language you prefer by clicking the Language me nu on the login screen. 5. T o log out of WebP AM PROe, you can do either of the following:  Close your browser window.  Click Logout in the Web[...]

ShareCenter Pro User Manual 22 3.2 Dashboard Tab The Dashboard t ab is the default screen of WebP AM PROe. The System S tatus icon indicates t he top-level st atus of the NAS by displaying: system is OK system has e rrors 3.2.1 System Status The System S tatus field displays the sta tus of the NAS components by means of the following icons: the com[...]

T o view the status of each comp onent, click the following tab and topic sequence. A status screen will then be d isplayed:  Controller (RAID controllers) Device t ab > Component List .  Vo l t a g e Device t ab > Component List .  T emperature (RAID and JBOD enclosures o nly) Device t ab > Component List .  PSU (Power supply [...]

ShareCenter Pro User Manual 24  Total Phy s ical Capacity . Display the total storage space of the system.  Unconfigured – not assigned to a logi cal drive.  Configured – assigned to a logical d rive.  Dev ice Number . Display the current number of devices in the system.[...]

3.3 Device Tab The Device ta b displays the status of all devices in the NAS including physical drives, disk arrays, logical drives, po wer supply unit s, fans and backplanes. In the Device tab, you can change settings for the enclosure and physical drives. 3.3.1 Front View Click Device t ab > Front Vi ew to view all of the enclosure s found in [...]

ShareCenter Pro User Manual 26 Identifying Unconfigured Phy s ical Drives Click the Show unconf igured PD(s) bo x to identify the unconfigured physical drives in the NAS. Identifying Physical Drives Assigned to a Disk Array Click the Highlight Arrays button to ide ntify the physical drives assigned to a disk array . Click on of the following items [...]

3.3.3 Component List Click Device t ab > Component List to display the device ID, ope rational status, enclosure type, and status description of all enclosures.  Enclosure  Vie w : Move your mouse over the enclosure you want and click the View button to display the enclosure information list.  Setting: Set the syst em critical wa rming/[...]

ShareCenter Pro User Manual 28  Level 1: Park R/W heads  Level 2: Slow down (need to be supported by hard drive)  Level 3: S pin down  S pin Down T ype  Power Saving Idle T ime  Power Saving S tandby T ime  Power Saving S topped T ime  Enable Coercion:  This feature is designed for fault-toleran t logical drives (RAID 0, [...]

capacity to the nearest 1,000,000,000 b yte boundary .  10GB T runcate – Reduces the useful cap acity to the nearest 10,000,000,000 byte boundary .  Group Rounding – Uses an algorithm to determin e how much to truncate. Result s in the maximum amount of usable drive capa city .  T able Rounding – Applies a predefined table to determi[...]

ShareCenter Pro User Manual 30  Manual  Automatic When done, click the Save button. 3.3.4 Physical Drive Click Device t ab > Ph ysical Drive to display the list of physical drives in the NAS. Physical drive information include s:  ID – ID number of the physical drive  S tatus – Green, yellow , and red icons  Model – Make and[...]

3. In the Global Physical Drive Settings wi ndow , check the boxes to enable or uncheck to disable.  Enable Write Cache  Enable Read Look Ahead Cache  Enable Command Queuin g T o change the individual physical drive settings: 1. Click Device t ab > Ph ysical Drive . 2. Move your mouse over the physi cal drive you want and click the Sett[...]

ShareCenter Pro User Manual 32  iSNS  CHAP  Ping Setting up CHAP 1. Click Device t ab > iSCSI > CHAP tab. 2. Move your mouse over the item you want and click the Setting button. 3. Complete the required settings in the Ch ap Settings window , and then click the Submit button.  User Name  Old Password  New Password  Retype[...]

3.3.6 Network Click Device t ab > Network to display the networking information of the system. Networking information includes:  ID  DHCP  IP Address  Gateway IP Address  S peed  MTU  Link Changing Networking Configuration 1. Click Device t ab > Netw ork . 2. Move your mouse over the network you want and clic k the TCP/IP[...]

ShareCenter Pro User Manual 34 Advanced Net w orking Configuration 1. Click Device t ab > Netw ork . 2. Click the Setup button. 3. Complete the required settings in the Setup windo w , and then click the Submit button.  Computer Name  Enable Network Binding – Choose to enable or di sable a biding.  Networking Binding – From the drop[...]

3. Complete the required settings in the DH CP Server Settings window , and then click the Submit button.  Enable DHCP Server – Choose to enable or disabl e the function.  IP range – Assign the IP range in the text boxes.  Lease T ime Click the button to close the dialog window . Setting up DDNS 1. Click Device t ab > Netw ork . 2. [...]

ShareCenter Pro User Manual 36 3.3.7 UPS Click Device t ab > UPS to display the information of the connected UPS in the system. Setting up UPS 1. Click Device t ab > UPS . 2. Click the Setup button to bring up the Setup window . 3. Select the option you want and co mplete the required settings, and then click the Submit button. Click the butt[...]

 Cache ShareCenter Pro DNS-1550-04 can support external file system as below: EXT3, XFS,F A T32, NTFS,HFS+ W arning! T o remove the connected USB drive safely , you MUST click the Remove button before disconnecting the USB drive. Managing the External Drive 1. Click Device t ab > External Drive . 2. Move your mouse over the exter nal drive yo[...]

ShareCenter Pro User Manual 38 3.4 Storage Tab The Sto r ag e tab ena bles you to create, manage, and delete disk arrays, logical drives, and spare drives. The list of Disk Array Provides the info rmation of the disk array , including:  ID – DA0, DA1, DA2, etc.  Alias – If assigned.  S tatus – Green, yellow or red icon.  Capacity [...]

W arning! When you initialize a logical drive, a ll the data on the logical drive is lost. Backup any import ant data before y ou initialize a logical drive. 3.4.1 Create Disk Array Y ou can also use the Wizard to create a disk array with logical drives and spare drives at the same ti me. T o create a disk array: 1. Click Sto r ag e tab > Disk A[...]

ShareCenter Pro User Manual 40 function on this disk array; otherwise, clear this option to disable. 4. In the Select Physical Drives diagram, click the drives to add them to your disk array . The ID numbers of the selected drives will appear in the field below the diagram. 5. When done, click the Submit button. The new disk array appears in the li[...]

 In the Alias field, enter an alias at a maximum of 32 characters (includes letters, numbe r s, sp ace between characters, and underline).  Set the LDT ype as NAS or SAN/DAS .  Select a RAID Level from the dropdown menu, depending on the number of physical drives in the di sk array . Support RAID type with drive number  In the Capaci t [...]

ShareCenter Pro User Manual 42 Disk Array Problems: Disk array Problems typically result fr om a physical drive failure. The most common Problem is a degrade d disk array . The RAID controller can rebuild a degraded disk array . A more serious, but far less common Pr oblem is an Incomplete Array . An incomplete array result s from a physical drive [...]

3.4.2 Disk Array Management 1. Click Sto r ag e tab > Disk Array . The list of disk arrays appears. 2. Move your mouse over the disk arra y you want to display the options of the disk array , including:  Vi ew – Select to view disk array status in the Information t ab:  Disk Array ID – DA0, DA1, DA2, etc.  Alias – If assigned  [...]

ShareCenter Pro User Manual 44 CAUTION: IF YOU DELETE A DISK ARRA Y , YOU ALSO DELETE LOGICAL DRIVES THA T BELONG TO IT , ALON G WITH THE DA T A IN THOSE LOGICAL DRIVES. BACK UP IMPORT ANT DA T A BEFORE DELETING A DISK ARRA Y . 3.4.3 Logical Drive Management 1. Click Sto r ag e tab > Logical Driv e . The list of logical drives appears. 2. Move y[...]

 WWN – W orld Wide Number , a unique identifier assigned to this logical drive  Codec Scheme – Pertains to some RAID levels  Serial Number – Assigned to this logical drive  ALUA Access S tate For Ctrl1  ALUA Access S tate For Ctrl2  LDT ype – Displays the LD type of the logical drive.  Settings – Select to change or d[...]

ShareCenter Pro User Manual 46 CAUTION: IF YOU DELETE A LOGICAL DRIVE, YOU ALSO DELETE ALL THE DA T A IN THE LOGICAL DRIVE. BACK UP IMPORT ANT DA T A BEFORE DELETING A LOGICAL DRIVE. T o run Redundancy Check on a logical d rive: 1. Click AdminT ool ta b > Background Activity . The list of background activities appears. 2. Move your mouse over th[...]

 High – More system resources to Synchroni zation, fewer to data read/writ e operations. 4. Click the Confirm button. Logical Drive Problems: Logical drive Problems typically re sult from a physical drive failure. The most common Problem is a critical logical d rive. The RAID controller ca n rebuild a critical logical drive. A more serious but[...]

ShareCenter Pro User Manual 48  S tatus – Green, yellow or red icon.  Capacity – Dat a capacity of the spare drive.  Physical Drive ID  Revertible  T ype  Dedicated to Array 3. When done, click the Confirm button.[...]

3.5 AdminTool Tab The AdminT ool tab enables you to manage the Subsystem NAS system o r virtual enclosure, monitor event s, manage background activities, perform firmware updates, restore factory default settings, an d save a NAS configuration report. 3.5.1 System settings and clearing statistics The list of NAS system information, including:  A[...]

ShareCenter Pro User Manual 50 T o change the Subsystem settings; 1. Click AdminT ool tab > Subsystem Information . The list of system information 2. Click the Settings button. 3. In the Alias field, enter an a lias or change the existing alias. 4. When done, click the Save button. T o restart/shut down the Subsystem: 1. Click AdminT ool tab >[...]

3.5.2 Services T o start a service on the ShareCenter ® Pro DNS-1550-04: 1. Click the AdminT ool tab > Service . The list of services displays. 2. Move your mouse over the service you want and click the St a r t button. 3. Click the Confirm button. 3.5.3 Runtime and NVRAM event logs Runtime events are the 1023 most rece nt events since the last[...]

ShareCenter Pro User Manual 52 this time.  Warning – User ca n decide whether or not action is required.  Info – Information only , no action is required.  T ime – Date and time the event occurred.  Description – Plain language descri ption of the event. The device also Provides NVRAM even t logs. NVRA M events are the most impo[...]

 Index – A number assigned to this specific event. Highest number is most recent.  Device – Identifies the device involved  Event ID – Identifies the action that occurred  Severity – Displays the Severity Level: Info, Minor , Major , W arning, Critical, or Fatal.  Fatal – Non-Recoverable error or failure has occurred.  C[...]

ShareCenter Pro User Manual 54 3.5.4 Background activity, settings and schedules Each background activity has its o w n set of p arameters. The most import ant parameters are: S tatus and Progress. The S tatus displays:  Running – Now in Progre ss.  Paused – W aiting for a higher priority activity to finish o r waiting for you to click th[...]

any time.  Yield – T emporary pau s e while a read/write op eration takes place.  Paused– T emporary pause while another backgroun d runs. Or a pause initiated by the use r .  Redundancy Check:  Redundancy Chec k is a routine maintenance Procedure for fault-tolerant disk arrays (those with redundancy) that ensures all the data mat c[...]

ShareCenter Pro User Manual 56  Migration:  The term "Migration" means eith er or both of the following  Change the RAID level of a logical drive  Expand the storag e capacity of a logical drive  Before you begin a migration, examine your current disk array to determine whether:  The physical drives in your array can su [...]

 PDM also counts the number of media errors reported by Media Patrol .  A disk drive becomes unhealthy when:  A SMART error is reported  The bad sector rem apping table fills to the specified level.  Y ou can specify the maximum levels for the reassigned and error blocks in PDM settings. When the table fills to a specified value, PDM[...]

ShareCenter Pro User Manual 58 look under Logical Drive Informatio n beside the line that says Synch ronized. A Ye s means the logical drive was synchronized. Select the item you want (e.g. Media Pa trol, PDM, Rebuild, etc.) from the list and click the Start button to run the background activity . T o add a scheduled background activity: 1. Click A[...]

 S tart Time – Choose a st art time.  Recurrence Pattern – Select a Recurrence Pattern as Daily , Weekly , or Monthly .  S tart From – Select a st art date.  End On – Select an end option. 4. When done, click the Save button. T o view scheduled background activity: 1. Click AdminT ool tab > Background Activity . 2. Click the [...]

ShareCenter Pro User Manual 60  T ransition Rate  Reassigned Block Threshold  Error Block Threshold  Enable Media Patrol  Enable Auto Rebuild For example, to change the Rebuild setti ngs: 1. Click the Rebuild Rate dropdown menu and choo se a rate:  Low – Fewer system resources to the Rebuild, mo re to data read/write operation s[...]

4. Click the Submit button. 5. When the update is completed a message tells you to rebo ot the subsystem. Click the OK button to restart the system. W arning: Do NOT power of f the system during the update! 3.5.6 Performance monitor The Performance Monitor screen allo ws you to monitor the performance of NAS using the analyzed illustrations. Suppor[...]

ShareCenter Pro User Manual 62 select the physical drive you want and select a performance type from the dropdown menu. When done, the performance of selected physical drive will be shown in the illustration below . T o view the Port performance: 1. Click AdminT ool tab > Performance Monitor . 2. In the Port field, click the Select Port s button[...]

3.5.7 Restore factory default settings The Restore Factory Default function allows you to restores setti ngs (any or all) to their default values for the NAS. The settings include:  CIFS Settings  FTP Settings  AFP Settings  SNMP Settings  NFS Settings  WebDA V Settings  Network Settings Caution: Use this feature only when requ[...]

ShareCenter Pro User Manual 64 3.5.8 Import/Export a system configuration file T o import the configuration file to the NAS: 1. Click AdminT ool tab > Configuration File . 2. Click the Import button. 3. Click the Browse button to locate the co nfiguration file (.bcf), and then click the Open button. 4. Click the summit button 5. The NAS system w[...]

3.5.9 LUNMap Management The LUN Mapping function allows you to control what storag e arrays are visible to which computers. T o add initiator: 1. Click AdminT ool tab > LUNMap . 2. Click the Add Initiator button. 3. Enter a name in the Initiator Name field and click the Submit button. The initiator will be added in the LUNMap list. T o define th[...]

ShareCenter Pro User Manual 66 3.5.10 Power Option The Power Option screen displays the p ower management of the NAS. Y ou can change the following power settings from the screen by moving the mouse over the setting item and clicki ng the Settings button:  Power On LAN  When system shutdown, accept magic p acket to power ON.  ShareCente r [...]

 From – The sende r of the notification message.  SMTP Authentication  Username – Enter the username to log in the SMTP server .  Password – Enter the pa ssword to log in the SMTP server . T o set up the e-mail account: 1. Click AdminT ool tab > Message Alert . 2. Click the Create button. 3. Enter your e-mail address and click [...]

ShareCenter Pro User Manual 68 T o set up Access Protec tion: 1. Click AdminT ool tab > Network Security . 2. Click the Access Protection button and complete the requi red settings.  Enable Services – Check to enable the function.  Block Policy  Protocol 3. When done, click the Save button. T o set up SSL Ce rtificate: 1. Click AdminT[...]

3.6 NAS Tab 3.6.1 Setup Wizard The system’ s Wizard lets you configure your disk array(s) e asily and quickly . The Wizard will guide you through the re quired settings step by step. Y ou can choose to configure automatically by usi ng One-Click Se tup , or configure manually by using Advance Setup . Using Automatic Configuration Wizard 1. Click [...]

ShareCenter Pro User Manual 70 Using Advanced Configuration Wizard 1. Click NAS tab > Wizard . 2. Click the Advance Setup button. The Advanced Configuration box displays: 3. Complete the required settings in the Network Settings window , including:  Computer Name  Obtain an IP address automatically  IP Address  Subnet Mask  Defaul[...]

3.6.2 User account management T o add users for the NAS: 1. Click NAS tab > NAS User . 2. Click the Create User button. 3. In the Create User window , complete the required settings.  User Name  Password  Retype Password 4. When done, click the Save button. T o view/edit the user information: 1. Click NAS tab > NAS User . The list of[...]

ShareCenter Pro User Manual 72 4. In the NAS Group list, move your mouse over the group item and then you can:  Add/remove the users for the group by clicking the Gr oup Settings button.  Remove the selected group by clicking t he Delete button. When the new user/group is added, you have to complete the permission settings for each us er/grou[...]

3.6.3 Protocol Control and Setting 1. Click NAS tab > Protocol Control . 2. In the Protocol Control list, move your mouse over the Protocol option you want and click the Enable/Disable button to turn the feature ON/OFF . The Protocols include:  Windows (CIFS)  FTP Sharing  UNIX/Linux  Mac AFP  Printer Server  WebD A V 3. T o ch[...]

ShareCenter Pro User Manual 74 3.6.5 File Sharing Setting Creating ISO Folder 1. Click NAS tab > File Sharing . 2. Click the Create ISO Folder button to add a folder for ISO file sharing: a. Enter the Source Folder , ISO Image File and Folder Name, and then click the Next button. b. Select the Protocol as Windows/FTP or UNIX/LINUX, and then clic[...]

Creating Folder 1. Click NAS tab > File Sharing . 2. Click the Create Folder button to add a folder for sha ring: a. Enter the V olume and Folder Name, and then click the Next button. b. Select the Protocol as Windows/FTP or UNIX/LINUX, and then click the Next button. c. In the Permission Setting field, set the privilege for the users to access [...]

ShareCenter Pro User Manual 76  Mac AFP Group Member Result Deny-Access Deny- Access Read-Only Deny-Access Deny-Acces s Read-W rite Deny-Access Deny-Access Deny- Access Read-Only Rea d-Only Read-Only Read-W rite Read-Only Deny-Access Deny- Access Read-Only Rea d-Only Read-Write Read-W rite Read-Write  FTP Group Member Result Deny-Access Deny-[...]

77  Web DA V Group Member Result Deny-Access Deny- Access Read-Only Deny-Access Deny-Acces s Read-W rite Deny-Access Deny-Access Deny- Access Read-Only Rea d-Only Read-Only Read-W rite Read-Only Deny-Access Deny- Access Read-Only Rea d-Only Read-Write Read-W rite Read-Write  UNIX/LINUX: Assign the IP addr ess in the New IP Address box then cl[...]

ShareCenter Pro User Manual 78  Snapshot Backup 1. Click NAS tab > Backup > Snap shot Backup tab. 2. Click the Create button an d complete the required settings in the Create Snapsh ot window .  V olume: Select the desired setting from the dropdown menu.  Reserve Cap acity for Snapshot: From the dropdown menu, assign the reserved cap[...]

 Recovery: Click to restore the dat a volume using the Snapshot.  Export: Click to export the Snapshot to the share fold er .  Settings: Click to change the settings of the backup solution.  Delete: Click to delete the backup solution.  Remote Backup 1. Click NAS tab > Backup > Remote Backup t ab. 2. Click the Cr eate button an[...]

ShareCenter Pro User Manual 80  Snapshot: Se lect this option if you want to upload snapshot of backup to the server .  Schedule: Select one of the sch edule types you want for the backup solution.  Disable – no snapshot s will be taken.  Time interval by hour – snap shots will be t a ken at the hourly interval you choose from the d[...]

81  ystem: F A T32, NTFS, XFS File s 1. Click NAS tab > Backup > Local Backup t ab. t and click the 2. Move your mouse over the U SB device you wan Settings button. 3. Complete the required settings in the Setting window . backup ckup Method you want from the dropdo wn ton to apply the settings. he schedule  Select the Enable Services c[...]

ShareCenter Pro User Manual 82 over the item you want and click the Settings button.  lient Backup allows you to enable One-T ouch Backup function. ble the backup 3. C 1. Click NAS tab > Backup > Client Backup tab. 2. Select the One T ouch Backup checkbo x to ena solution. Click the Save button. ecified folders from your PC to the on 4. No[...]

83  Amazon S3 allows you to upload backup files to Amazon S3 server . 1. Click NAS tab > Backup > Amazon S3 tab. 2. Click the Create button an d complete the required settings in the Create Amazon S3 Backup window .  Local Path  Direction: Select Downl oad (from Amazon S3 to device) or Upload (from device to Amazon S3).  Access Ke[...]

ShareCenter Pro User Manual 84  Daily – snapshots will be t ak en at the time of day you cho f the week, at 3. 4. .6.7 Plug 3. In ose from the dropdown menus.  W eekly – snapshots will be ta ken on the day o the time of day you choose from the dropdown menus. When done, click the Run button. The new backup schedule is lick the Te s t butt[...]

3.6.8 iSCSI Initiator 1. Click NAS tab > iSCSI Initator . 2. Click the Create and co mplete the required settings in the Create Snapshot win dow .  IP  Port 3. When done, click the Connect button. After successful logon, you can start to use the disk volume on ShareCenter ® Pro DNS-1550-04 as a virtual drive on your computer . 85[...]

ShareCenter Pro User Manual 86 Chapter 4: ShareCenter ® NAVI 4.1 Working with ShareCenter ® NAVI The ShareCenter ® NA VI soft ware connects your PC to the ShareCenter ® Pro DNS-1550-04, perform s backup s, changes the network settings, create RAID volumes, add and mount s folders, and manages file downloads from the Internet. 4.1.1 Opening the [...]

87 2. When the ShareCenter ® NAVI Window opens, doubl e-click a system in the Device List. 3. When the login window app ears, enter the user name and password. Click Login then Yes to login the system. The default user name is “administrator” and default password is “passw ord”. The user name and password are case sensitive.[...]

ShareCenter Pro User Manual 88 4. The Main Window ope ns, which contains the management features of ShareCenter ® NAVI. 4.1.2 Choosing a ShareCenter ® NAVI Language On Windows PCs, ShareCenter ® NA VI chooses the display language automatically based on your OS langu age setting. On Macs, you choose the display language. T o choose a language: 1.[...]

89 4.1.3 Starting the Advanced Storage Manager This feature opens Advanced S torage Manager in your default browser . Main Window 1. Right-click the system in the Dev ice List that you want to open in ASM.[...]

ShareCenter Pro User Manual 90 2. Choose the Open Advanced Management item. The ASM login screen appears in your browser. 4.1.4 Viewing ShareCenter ® NAVI Information ShareCen ter ® NA VI is the software application that conne cts your PC with the ShareCenter ® Pro DNS-1550-04 system. T o view information about ShareCenter ® NA VI on Windows: 1[...]

91 The About window appears and lists the following information:  ShareCen ter ® NAVI Version number  Java Virtual Machine (JVM) Version number  JVM Vendor name  ShareCen ter ® NAVI installation directory on your PC  ShareCen ter ® NAVI Plug-in directory on your PC  Names of installed Plug-ins  Version numbers of installed P[...]

ShareCenter Pro User Manual 92 4.1.5 Closing ShareCenter ® NAVI T o close ShareCenter ® NA VI: Click the close icon on the Main Windo w .  Windows icon in the top right corner  Mac icon in the top left corner For Windows PCs, if you close ShareCen ter ® NA VI this way , you can open it from the application tray icon. On Macs, you can alway[...]

93 If you close ShareCenter ® NAVI this way, you must open it from the Start menu.[...]

ShareCenter Pro User Manual 94 4.2 Managing Backups Caution Please do not close the ShareCenter ® Pro NA VI or log out of the MS Windows system while you are setting a scheduled back up or runni ng the backup process. It will discontinue the backup process. 4.2.1 Doing a Backup Now This feature enables you to perform an immediate schedul ed backup[...]

95  The NAS or Local drive (your PC o r MAC) from the first dropdown menu.  The letter designation of your PC o r MAC drive under the second dropdown menu. 5. Do any of the following actions to select your backup folders:[...]

ShareCenter Pro User Manual 96  Check the Backup My Data box – Selects the My Documents, Favorites, and Desktop folder s with all their content s.  Click the Add to Backup icon – Opens the My Documents folder. Click a folder you want to ba ckup, and then click the Choose button. Repeat for additional folders.[...]

97  Drag and drop the folders you want to b ackup to the Backup your data from window. 6. Click the Backup button. The backup begins immediately. Device List Before you can do a backup from the ShareCenter ® NA VI Main Window , you must create a backup schedule. 1. Go to the Main Window . 2. Right-click the system in the Dev ice List whose back[...]

ShareCenter Pro User Manual 98 The backup begins immediately . T ra y Icon Before you can do a backup from the ShareCenter ® NA VI tray ic on, you must create a backup schedule and setu p default NAS first. This feature applies to Windows PCs o nly . 1. Right-click the ShareCenter ® NAVI icon in the application tray. 2. Choose Backup No w in the [...]

99 4.2.2 Scheduling a Backup Y ou can schedule backups by the hour , day , or week. T o set a schedule for backing up files from your PC to the NAS system (ShareCenter ® NA VI): 1. Go to the Main Window . 2. Click the SmartSYNC icon. 3. Click the Backup button. 4. Under Backup your data to, choose:  The NAS or Local drive (your PC or MAC) from [...]

ShareCenter Pro User Manual 100  Check the Backup My Data box – Selects the My Documents , Favorites, and Desktop folder s with all their content s.  Click the Add to Backup icon – Opens the My Documents folder. Click a folder you wa nt to backup, and then click the Choose button. Repeat for additional folders.[...]

101  Drag and drop the folders you want to b ackup to the Backup your data from window.[...]

ShareCenter Pro User Manual 102 6. Click the Schedule button. 7. Click an option button for: ․ Hour ․ Day ․ Day of the week 8. Choose the corresponding values from the dro pdown menus: ․ Number of hours ․ Time of day in hours and minutes ․ Time of day and day of the week[...]

103 9. Click the Add button. The newly created schedule appears in the Schedule List .[...]

ShareCenter Pro User Manual 104 The backed up files will appear on the NAS in a folder named BACKUPDA T A_ your username . Y ou can also click the Star t button to run a scheduled backup imme diately . 4.2.3 Viewing Backup Schedules T o view the list of current schedules: 1. Go to the Main Window . 2. Click the SmartSYNC icon. 3. Click the Schedule[...]

105 4. Click the schedule you want to change. (C ) 5. Click the Modify button. (D) 6. Click the folder whose c ont ents you want to backup. A C D B[...]

ShareCenter Pro User Manual 106 Click the Add to Backup icon to exp and the tree and narrow your choices. 7. Click the Schedule button. 8. Click an option button for: ․ Hour ․ Day ․ Day of the week 9. Choose the corresponding values from the dro pdown menus: ․ Number of hours ․ Time of day in hours and minutes ․ Time of day and day of t[...]

107 The modified schedule appears in the Schedule List . Y ou can also click the Star t button to run a scheduled backup immediately . 4.2.5 Deleting a Scheduled Backup Deleting a scheduled backup ha s no effect upon any files previously backed-up to the NAS system (Sha reCenter ® NA VI). T o delete a scheduled backup: 1. Go to the Main Window . 2[...]

ShareCenter Pro User Manual 108 5. Click the Delete button. (D) A C D B 6. Click the Yes button in the confirmation box. 4.2.6 Restoring Backed-up Files Y ou can restore all or any po rtion of the files in the BACKUPDA T A _your username folder on the NAS system (Share Center ® NA VI). Y ou can choose to restore the files to:  Their original lo[...]

109 The original file structure is maint ained during backup and restoration. Caution If you restore to the original folders on your PC, the restore function will overwrite the files in those folders. Be careful which files you restore and where on your PC you direct the backup files. T o restore your backed-up files from the NAS system to your PC:[...]

ShareCenter Pro User Manual 1 10 ․ Type the name of an existing folder in the field Provided ․ Type the name of an new folder in the field Provided ․ Click the Folder icon - Opens the My Documents fold er. (F) Click a folder you want to use for a t arget, then click the Open button (G) 7. Click the Restore button. (H) 8. Click the Yes button [...]

111 The amount of time required depends on the size and number of files being restored. 4.2.7 Viewing the Backup Event Log Backup events rep o rt on backup s, schedules, and file transfers. Events are reported by dat e, time, se verity (information or error) and description. T o view Backup Event Log: 1. Go to the Main Window. 2. Click the SmartSYN[...]

ShareCenter Pro User Manual 1 12 Note For NAS system event s, see “Viewing th e System Event Log” on page 129. 4.2.8 Saving the Event Log This function saves a copy of the Ba ckup Event Log as a text file onto your PC. The text file records the events di splayed in the Event Log window . Set the Event Filter dropdown menu to display:  All ev[...]

1 13 5. Optional. Change the file name or save to a different location. 6. Click the Save button in the Save dialog box.[...]

ShareCenter Pro User Manual 1 14 4.2.9 Clearing the Event Log Note Before you clear the Backup Event Log, consider saving a copy for future reference. See “Saving the Event Log” on page 1 1 1. T o clear the Backup Event Log: 1. Go to the Main Window . 2. Click the SmartSYNC icon. 3. Click the Event Log button. 4. Click the Clear All button. 5. [...]

1 15 4.2.10 Setting the Port By using port setting, the public se rvice s like a WWW server or an FTP server , and others running on your private network may become accessible from the Internet. T o set the Port: 1. Go to the Main Window . 2. Click the SmartSYNC icon. (A) 3. Click the Setting button. (B) 4. Type the Port number in the field Provide[...]

ShareCenter Pro User Manual 1 16 4.3 Managing Share Folders 4.3.1 Opening a Share Folder This feature opens share fo lders in the file browser . From the Device List : 1. Right-click the system in the Device List whose sh are folders you want to open. 2. Choose the Share Folders item. All share folders open in your PC’ s file browser . From the M[...]

1 17 1. Click the Share Folder icon. 2. Double-click the folder in th e Share Folder List that you want to open. The share folder opens in your PC’ s file browser. From the T ray Icon: 1. Right-click the ShareCenter ® NAVI icon in the application tray. 2. Choose Share Folder in the popup menu. All share folders open in your PC’ s file browser.[...]

ShareCenter Pro User Manual 1 18 The Share Folder List appears. 4. Double-click the individual share folder to view its contents.[...]

1 19 4.3.3 Mounting a Share Folder /Creating a Netw ork Drive To mount a share folder or create a network drive (Windo ws): 1. Go to the Main Window . 2. Click the Share Folder icon. (A) 3. Click the Mount Share Folder button. (B) Click the share folder you want to mo unt or make a network drive. (C) 4. The folder name w ill become highlighted. 5. [...]

ShareCenter Pro User Manual 120 4.3.4 Un-mounting a Share Folder /Disconnecting a Network Drive To un-mount a share folder or disconnect a network drive (Windows): 1. Go to the Main Window . 2. Click the Share Folder icon. (A) 3. Click the Mount Share Folder button. (B) 4. Click the sh are folder you want to un-mount or delete as a network drive. ([...]

121 4.3.5 Setting up a Share Folder for Time Machine T ime Machine is a back up utility included with Mac OS X 10.5 “Leopard” or more. Before you begin, be sure your Mac is running and connected to the same network as the ShareCenter ® Pro DNS-1550-04. On ShareC enter ® NA VI To set up a ShareCenter ® Pro DNS-1550-04 folder for Time Ma chine[...]

ShareCenter Pro User Manual 122 Pre-existing T ime Machine Configuration on the Mac Follow this Procedure if you currently have a Time Machin e configuration. T o set up the Mac for backups with ShareCenter ® Pro DNS-1550-04: 1. On the desktop, go to the Dock a nd click the Time Machine icon. The Time Machine dialog box appears. 2. In the Time Mac[...]

123 4.4 Making Management Settings 4.4.1 Configuring a NAS System The Setup Wizard has two mode s:  One Click Setup - Load s a collection of default settings. Recommended for mo st users.  Adv a nced Setup - Enables you to make your own settings. Recommended for advan ced users. Caution Do NOT run the Setup Wi zard on a NAS system that is alr[...]

ShareCenter Pro User Manual 124 5. Click the Yes button in the confirmation box. The NAS reboots. Then your RAID volume is ready . Advanced Setup To configure your NAS system using Advanced Setup : 1. Go to the Main Window . 2. Click the Setup Wizard icon. (A) 3. Click the Advanced Setup button. (B) 4. Choose Automatic ( DHCP) or Manual network set[...]

125 5. Choose the following values from their respective dropdown menus: ․ Timezone ․ Year ․ Month ․ Day ․ Time in Hours, Minutes, and Seconds Click the Next button to continue. C D A E B[...]

ShareCenter Pro User Manual 126 6. Choose Automatic or Manual RAID Volume creation. If you chose Manual, choose the type of RAID Volume you want: ․ Maximum Capacity and performance - RAID 0, using all disk drives ․ Data Protection - RAID 5, using all disk drives Click the Next button to continue. 7. Choose a network drive letter from the dropdo[...]

127 8. Review your parameters. To make changes, click the Previous button. To accept the parameters and c onfigure your NAS sy stem, click the OK button. 9. Click the Yes button in the confirmation box.[...]

ShareCenter Pro User Manual 128 10. The NAS reboots. Then your RAID volu me is ready. 4.4.2 Locating the ShareCenter ® Pro DNS-1550-04 This feature helps you to physically loca te a NAS system. T o locate a ShareCenter ® Pro DNS-1550-04: 1. Go to the Main Window . 2. Right-click the system in the Dev ice List that you want to locate. 3. Choose th[...]

129 4.4.3 Wake-on-LAN This feature allows you to turn on or wake up the ShareCenter ® Pro DNS-1550-04 by means of the Locate NAS feature. To wake up a ShareCenter ® Pro DNS-1550-04: 1. Go to the Main Window . 2. Right-click the system in th e Device List that you want to wake up. 3. Choose the Locate NAS item. It takes about a minute to boot the [...]

ShareCenter Pro User Manual 130 The default NAS is highlighted in the Device List. 4.4.5 Viewing the System Event Log NAS events report fun c tions and st atus of the NAS system. The Event Log displays the 20 most re cent events. Events are reported by dat e, time, seve rity (information or warning) and description. T o view the NAS system is Event[...]

131 Click the arrow on the Date/T ime header to reverse the chronological order . Note For backup system event s, see “Viewing the Backup Event Log” on page 1 10. Warning Do not disconnect the power or shut down the ShareCen ter ® Pro DNS-1550-04 while the plug-in installation is running! 4. Click the Configure Plugin button. The newly added p[...]

ShareCenter Pro User Manual 132 6. Click the Enable button. After a moment, the Service Status changes to ON. The plug-in is now installed ShareCenter ® Pro DNS-1550-04.[...]

133 4.4.6 Viewing a List of Plug-ins T o view a list of installed plug-ins: 1. Go to the Main Window . 2. Click the NAS Management icon. 3. Click the Configuration Plug-in button. Currently installed plug-ins appear in the Configuration Plug-in list. 4.4.7 Viewing Plug-in Version Numbers To view plug-in version numbers: 1. Right-click the ShareCent[...]

ShareCenter Pro User Manual 134 2. Choose About from the popup me nu. The About window appears. The About window includes a list of installed plug-ins and thei r version numbers. When you are done with the About window, click the Close button. 4.4.8 Enabling and Disabling Plug-ins Enabling Plug-ins Y ou must add a plug-in to the ShareCenter ® Pro [...]

135 5. Click the Enable button. (D) A C D B After a moment, the Service Status changes to ON. The plug-in is now enable d on ShareCenter ® Pro DNS-1550-04.[...]

ShareCenter Pro User Manual 136 Disabling Plug-ins Disabling a plug-in saves memory space and Processing time on the ShareCente r Pro DNS-1550 -04. If y ou do not use a feature, consider disabling it s plug-in. T o disable a plug-in: 1. Go to the Main Window . 2. Click the NAS Management icon (A) . 3. Click the Configuration Plug-in button (B) . 4.[...]

137 4.4.9 Removing Plug-ins There are two reasons to remove a plug-in: ․ To replace the old plug-in with a new one ․ You know that you will never use the plug-in T o remove a plug-in: 1. Go to the Main Window . 2. Click the NAS Management icon. (A) 3. Click the Configuration Plugin button. (B) 4. Click the Plug-in you want to remove. (C) The pl[...]

ShareCenter Pro User Manual 138 4.4.10 Rebooting the ShareCenter ® Pro DNS-1550-04 Normally you will only need to reboot the ShareCenter ® Pro DNS-1550-04 is af ter a firmware upgrade or a plug-in installation. During the reboot, none of your folders will be accessible from your networke d PCs. T o reboot the ShareCenter ® Pro DNS-1550-04: 1. Go[...]

139 6. The reboot runs automatically. When the ShareCenter ® Pro DNS-1550-04 is fully booted: ․ The system status LED turns blue ․ The buzzer beeps one time (if the buzzer is enabled)[...]

ShareCenter Pro User Manual 140 4.4.11 Shutting Down the ShareCenter ® Pro DNS-1550-04 The only time you need to shut down the ShareCenter ® Pro DNS-1550-04 is to re place the disk drive cooling fan or the power supply . During and af ter the shutdown, none of your folder s will be accessible from your networked PCs. Using ShareCenter ® NA VI T [...]

141 6. The shutdown runs automatically.[...]

ShareCenter Pro User Manual 142 Chapter 5: Troubleshooting 5.1 WebPAM PROe system event log Controller Corrective Action The controller para meter(s) changed by user The user successfully changed controller settings. The controller has new crash information Check the event logs. Controller temperature is above the warning threshold The controller i[...]

Event Log Corrective Action Event log buffer is cleared in RAM The event log was cleared. Event log buffer is cleared in NVRAM The non-volatile RAM event log was cleared. Front End Driv er Corrective Action Host interface link is up Normal. Host interface link is down Check network cable/switch. Host interface controller settings have changed Resul[...]

ShareCenter Pro User Manual 144 Logical Drive Corre ctive Action Logical drive initialization has started Result of user action. Normal. Logical drive initialization has completed Logical drive is ready to use. Normal. Logical drive initialization has paused Initialization paused be cause of user intervention, schedule or a higher p riority backgro[...]

intervention, schedule or the logical d r ive was deleted or went criti cal or offline. Media patrol is abo rted due to an internal error . System resou rces are low . Reduce system load or resta rt the NAS. Media patrol is queued Media patrol has been set manually or by schedule. Media patrol is stop ped internally Media patrol stopp ed because th[...]

ShareCenter Pro User Manual 146 PDM is switched to rebuild. PDM changed to rebuild because the logical drive went critical PDM is stopped internally The destination drive was removed or used for a rebuild. Physical Disk Corrective Action Physical disk is marked online Disk drive restored to normal operation. Physical disk is marked as dead. Disk dr[...]

reinstall the d isk drive as needed. A physical disk has encountered an unknown (non-ECC) media error . Disk drive experienced an unkno wn error . If this message appears repeatedly , replace the disk drive. A physical disk has encountered PF A condition A potentially faulty address or bad sector was found. A configured dead physical drive has been[...]

ShareCenter Pro User Manual 148 again. If array is of fline, delete and recreate array . Rebuild Corrective Action Rebuild is sta rted Result of settings or use r action. Normal. Rebuild is completed Normal. Rebuild is pa used Rebuild paused be cause of user intervention, schedule or a higher p riority background activity . Rebuild is resumed Rebui[...]

Redundancy Check encountered inconsistent block(s) Check the logical drive’ s inconsistent block table. Rebuild the di sk array if necessary . Redundancy Chec k task is queued Redundancy Chec k has been set manually or by schedule. Redundancy Chec k task is stopped internally The logical drive is of fline. Sp are Check Corrective Action S pare ch[...]

ShareCenter Pro User Manual 150 Synchronization is stopped Sync hronization stopped beca use of user intervention, schedule or the logical drive was deleted or went critical or offline. Synchronization is aborted due to an internal error . System resou rces are low . Reduce system load or resta rt the NAS. Synchronization is queued Synchr onization[...]

removed A NAS sharing folder has been modified Result of settings or user a c tion. Normal. NFS setting has been changed Result of settings or u s er action. Normal. CIFS setting has been changed Result of settings or user a c tion. Normal. FTP setting h a s been changed Result of settings or user action. Normal. A NAS volume has been created Resul[...]

ShareCenter Pro User Manual 152 intervention or the logical drive was deleted. T ransition was switch ed to rebuild T ransition changed to rebuild becau se the logical drive went critical. W atermark Corrective Action Migration has detected st ale NV W atermark W atermarks are Progress markers left a s the result of interrupted RAID migrations. Mig[...]

5.2 How to use USB Retrieval to export system information With the USB Retrieval application, you can easily ex port the system information to the log file. 1. Download the ShareCente r ® Pro DNS-1550-04 USB Retrieval application from CD. 2. Copy “OP AS_general.zip” to your USB Pen Drive. 3. Insert the USB Pen Drive into t he USB port on the f[...]