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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Seagate ST19101FC, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Seagate ST19101FC one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Seagate ST19101FC. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Seagate ST19101FC should contain:
- informations concerning technical data of Seagate ST19101FC
- name of the manufacturer and a year of construction of the Seagate ST19101FC item
- rules of operation, control and maintenance of the Seagate ST19101FC item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Seagate ST19101FC alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Seagate ST19101FC, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Seagate service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Seagate ST19101FC.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Seagate ST19101FC item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Con tents Prefac e .. ....... . ... ...... . . . .... ..... . ... ........ . . . .. ..... . ... . .. ....... . .. ....... . . . .. . . . .. . 1 Electr ostatic discharge protection .. . .............. .............................. 1 Imp ortant safety informatio n an d pre cautions ............................. 2 Wi c h t ige Sicherheitshinwei se ..[...]
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Cheetah 9FC In stallatio n Guide, R ev . A 1 Preface This manual c ontains i nformation for users of Se a gate Che et a h 9FC (Fibre Channel inte r face) disc drives. It provides te c hnical supp ort information, perfor mance s pecifications, instal lati on instructions, a nd a tro ubleshooting s ecti on. Additional informa- tion is available in th[...]
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2 Chee tah 9FC Installation Gui de, Rev . A grounded to avoid potentially damaging stat ic discharges. • Do not remove any cir cuit boards f rom th e drive. • Never use an ohmmeter on any cir cuit boards. • W hen installin g the drive on a carrier or tra y , discharge the static el e ct ricity from the c a r r i er or tra y prior to insert in[...]
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Cheetah 9FC In stallatio n Guide, R ev . A 3 • Follow the precautions l isted ab o ve in “Electr ostatic disch ar ge prote ction.” • Do not remove any circuit b o ar ds from the drive ch assis. Ret urn the entire dri ve for depot repair if any ci r cuit board is defective. Removal of circuit boards by personne l not pe r for m- ing depot re[...]
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4 Chee tah 9FC Installation Gui de, Rev . A This unit is a co mponent part and as such is not meant to comply with FCC or similar national requirem e nt s a s a stand-alone unit. Engineering radiated emissions te s t re sults a re available throu gh the Seag ate Safety Depart ment to a s sist the subs ystem designe r . Wichti ge S ich erh eitsh in [...]
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Cheetah 9FC In stallatio n Guide, R ev . A 5 Beach ten Sie in jede m Fall die folg enden W arn-und V orsicht- shinweise: • Beach ten Sie alle W ar n- und V or sichtshinweise in diesem Handbu ch. • Tref fe n Sie beim Betr ieb, bei der Installation o d er bei der Entfernung der Ei nheit angemes sene Sicherheitsvorkehrun- gen. • Wenn eine Ein h [...]
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6 Chee tah 9FC Installation Gui de, Rev . A • Die HDA ist nicht vor Or t reparierbar und darf nicht auseinan- dergenommen werden ! Öffnen d er v er sieg elten HDA durch andere Personen als die für die werkseitige Reparatur zustän- digen hat eine Beschä digung d e r Komponenten un d Erlöschen des Garantieanspruchs zur Folge. Als T eilkompon e[...]
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Cheetah 9FC In stallatio n Guide, R ev . A 7 Eur op ean Uni on Compl iance If this mode l has the CE Marking, it complies w it h the Europea n Union requirem ents of t he Electr omagnetic Compati bilit y Di rec- tive 89/336/EEC of 03 May 1989 as amended by Directive 92/ 31/EEC of 28 Apri l 1 992 and Directive 93/68/EEC o f 22 July 1993. Au stralian[...]
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8 Chee tah 9FC Installation Gui de, Rev . A Seaga te t echnical sup p o rt service s If you nee d assistance inst alli n g your dr ive, cons ul t your dealer . Dealers are familiar with their unique s ys t em co nf igurations and can help you with system con f lict s and other technical issu es. If you need additional assistance with your Seaga te [...]
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Cheetah 9FC In stallatio n Guide, R ev . A 9 Seagate CompuServe forum Online technical suppo r t for Seagate products is available o n CompuServe. T o ac cess ou r tec hnical support forum , type go seaga te . T hi s forum provides infor mation similar to that foun d on SeaBOARD. In a d di tion, you can ty pe qu e st ion s or browse throug h previo[...]
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10 Chee tah 9F C Installation Gui de, Rev . A F AX s ervi ces SeaF AX ® Y ou can use a touch-tone telephone to ac cess Sea gate’s auto- mated F AX system to receive technical support informati on by return F AX. Th i s service is available 2 4 hours d ai ly . Seagate te c hni cal supp or t F AX Y ou can F AX q uestions or c omm en t s to te chni[...]
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Cheetah 9FC In stallatio n Guide, R ev . A 1 1 Direct-su pp ort servi ces Seagate te c hni cal supp or t For one-on-one help, you can talk to a technica l support spec ial- ist during local busines s hours. Befor e c al ling, note your system configuration and dri ve model number (ST x xxx ). SeaTDD ™ 408-944-9 121 Using a telecommunications devi[...]
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12 Chee tah 9F C Installation Gui de, Rev . A Cu stomer servic e ce nters Seaga te di r ec t OEM, Dis tribu t ion, and System Integrator cus- tom ers sh ould cont act their Seaga te service representati ve for warranty i nformation. Other customers s hould contact their plac e of purchase. Seagate o ffer s c ompr eh ensive customer suppo rt for all[...]
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Cheetah 9FC In stallatio n Guide, R ev . A 13 Gen eral des criptio n Cheetah 9FC d i sc drive s are high- speed, random-acces s digital- data storage devices designed t o be u s ed within a hos t s ystem with a Fi bre Channel-Arbit r ated Lo o p periphe r al interfa c e. The drive is a compo nent for installation i n an e nclosure designe d f or th[...]
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14 Chee tah 9F C Installation Gui de, Rev . A 1. The specified form atted c ap a cities are cal culated with the stan- dard OEM sector size (512 byt e s per logi ca l bl oc k) and sparing. 1. For more de tail ed po wer inform ation, re fer to the Cheetah 9FC Product Ma nual, publ icati on nu mber 83329210 . Ch ara cte ristics ST1910 1FC Inte rfa ce[...]
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Cheetah 9FC In stallatio n Guide, R ev . A 15 Instal lin g t h e Cheeta h 9FC drive T o install a C heetah 9 FC dri ve, simply plug t he drive directl y into your system’ s Fi b r e Chan nel b ackp anel 40-pin single co nnector atta chment (FC-SCA). There a r e no jum pers or ter minators on the drive, and power is s uppli ed thr o ugh the conn e[...]
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16 Chee tah 9F C Installation Gui de, Rev . A Figure 2 s ho ws o ne design approac h with o ne or more fans used to gener ate air flow . Th e air-f l ow pattern can be c re a t ed by the fans either pu s hing or drawing ai r . T h e o v erall flow patter n must be dire cted from side to side in most FC- SCA sy st ems. Kü hlun g des System s Die Ge[...]
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Cheetah 9FC In stallatio n Guide, R ev . A 17 Figure 2: Suggested air flow Abbild ung 2. Em pfohlener L uftstromver lauf Above unit Under unit Note. Air flows in the direction shown (back to front) or in reverse direction (front to back) Above unit Under unit Note. Air flows in the direction shown or in reverse direction (side to side)[...]
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18 Chee tah 9F C Installation Gui de, Rev . A Mou nti ng the d riv e Do not touch the c onnector pins or any components on the con- trol board wit hout observing static- discharg e pr e cautions. Alw ays handle the d r ive by the frame only . Y ou may mount the dri ve in an y orientatio n (horizontally , verti- cally , or any combination thereof); [...]
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Cheetah 9FC In stallatio n Guide, R ev . A 19 Unters eite des Laufwerkes we i st v ier weitere Befestigungs l öcher auf. Siehe Abbil udung 3. Gemesse n v o n der Au ßenfl äche des Gehäus es d ür fen die Schrauben maximal 3,81 m m in die Befestigungs l öcher des Gehüus es hineinrag en. Die Schra u ben mü ssen gleichmäßig, jedoch nicht zu f[...]
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20 Chee tah 9F C Installation Gui de, Rev . A Figure 3: Dimensions Abbild ung 3: Lauf werkabmess ungen H S K J [4] Millimeters Inches 5.750 4.000 1.640 0.625 4.000 0.250 2.375 3.750 2.375 1.750 0.181 0.340 0.190 0.049 1.720 4.100 146.05 101.60 41.66 15.87 101.60 6.35 60.32 95.2[...]
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Page 23
Cheetah 9FC In stallatio n Guide, R ev . A 21 Inse rtin g the drive Most sy stems pr o vide a way to i n sert the drive using a carrier or tray which allows the dri ve to be hot-plugged into the system’s Fibre C h annel 40-pin single c o nnector at tac hment (FC-SCA). Refer to your system d ocumentati on abou t the m eth od they pro- vide and fol[...]
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Page 24
22 Chee tah 9F C Installation Gui de, Rev . A Ena bling write cache Wr ite cach in g is a feature that allows the d r ive t o t r ansfer write data to its own cache, tell the c ontr oller th at the task is complete, and then actually complete the write at a later t i me. T hi s improves w r ite per formance by freeing the CPU to go on to its next c[...]
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Page 25
Cheetah 9FC In stallatio n Guide, R ev . A 23 Figure 4: LED indicator conne ct or (J6) J6 Drive Front Pin 1 Port A Bypass LED [1] Reserved Port B Bypass LED [1] Fault LED [2] Reserved Active LED [2] +5V Active LED [1] Ground [3] Reserved [1] Th e drive has a 2.2K ohm resistor in series with th is LED dri v er. Ti e the minus side of an external [...]
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Page 26
24 Chee tah 9F C Installation Gui de, Rev . A T able 1: FC- SCA pin d escr ipti on s Pi n/c ontac t Signa l n am e Si gna l type 1* –EN bypas s por t A TTL o utpu t 2* 12 V olt s 3* 12 V o l ts 4* 12 V olt s 5 * – Pa ral lel ES I T Tl ou tpu t 6* Groun d (-DRV present) 7* Acti ve LED o ut Op en col lector o ut 8* Re served 9 * St a rt _1 T TL i[...]
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Page 27
Cheetah 9FC In stallatio n Guide, R ev . A 25 26 Groun d 27 * +P ort B _in D if f. P ECL in pu t p air 28* –Port B_ in 29 Gro und 30* +Por t A_ou t D if f. P ECL ou tp ut pair 31* –Po rt A_ out 32 Groun d 33 * +P ort B_o ut D if f. PE CL ou tp ut pa ir 34* –Port B_ ou t 35 Gro und 36 SEL_ 2 T TL in put 3 7 SE L_ 1 T TL in pu t 38 SEL_ 0 T TL [...]
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Page 28
26 Chee tah 9F C Installation Gui de, Rev . A T rou ble shoot ing Before calli ng Seaga t e T echnical Su pport , pleas e read the pos- sibilities discus sed below . The sugges tions presented h er e wi l l re s olve t h e majori ty of install ation pr oblems. G ener al instal lati on troub les ho otin g • Check system compat ibil it y . This is [...]
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Seagate T echnology , Inc. 920 Disc D ri ve, Scotts V al ley , CA 95066-4544, USA Publicatio n Number: 83 329200 , Rev . A, P r inted i n US A[...]