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The rules should oblige the seller to give the purchaser an operating instrucion of Seagate ST31055N/W/WC, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Seagate ST31055N/W/WC one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Seagate ST31055N/W/WC. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Seagate ST31055N/W/WC should contain:
- informations concerning technical data of Seagate ST31055N/W/WC
- name of the manufacturer and a year of construction of the Seagate ST31055N/W/WC item
- rules of operation, control and maintenance of the Seagate ST31055N/W/WC item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Seagate ST31055N/W/WC alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Seagate ST31055N/W/WC, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Seagate service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Seagate ST31055N/W/WC.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Seagate ST31055N/W/WC item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
HA WK 2XL F amily: ST32151N/W/WC ST31051N/W/WC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Contents Preface ........................................................................... 1 Electromagnetic interference ..................................... 1 Things you may need to install the drive ................... 3 Before you begin ............................................................ 6 Drive configuration .......................[...]
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Hawk 2XL Family Installation Guide, Rev. C 1 ___________________________________________________________________________________________________________________ Preface This manual is organized to assist you in the installation and operation of your Seagate Hawk 2XL Family disc drive. Family models are listed in Hawk 2XL Family Product Information [...]
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2 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ The physical design characteristics of the drive models de- scribed herein, serve to minimize EMI radiation when installed in an enclosure that provides reasonable shielding. As such, t[...]
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Hawk 2XL Family Installation Guide, Rev. C 3 _______________________________________________________________________________________________________________________ You may find helpful the following booklet prepared by the FCC: How to Identify and Resolve Radio-Television Interference Problems . This booklet is available from the Superintendent of[...]
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Page 6
4 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ • A SCSI* host adapter card for the PC You may need this if your computer does not already have a hard drive, if your present drive does not connect to a SCSI host adapter, or if your[...]
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Page 7
Hawk 2XL Family Installation Guide, Rev. C 5 ___________________________________________________________________________________________________________________ • A frame kit Y ou will need a frame kit if y ou wish to mount a 3.5-inch disc drive in a 5.25-inch drive ba y . • Extra configuration jumper s A small plastic bag of two types of confi[...]
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6 Hawk 2XL F amily Installation Guide, Rev . C __________________________________________________ Before you begin Verify that the system is switched off but remains connected to the main power before any installation is attempted. Protect yourself, the drive, and your valuable programs and data by reading the following cautions and warnings. • D[...]
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Hawk 2XL Family Installation Guide, Rev. C 7 _______________________________________________________________________________________________________________________ • When transporting or shipping a drive or system, please ensure that they are correctly packed in original Seagate approved (or equivalent) container and shipped via an air- ride car[...]
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8 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Safety instructions 1. The disc drive is to be installed in a customer supplied enclosure where the surrounding air does not exceed 50 o C. 2. Four (4) 6-32 UNC-2A screws are required f[...]
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Hawk 2XL Family Installation Guide, Rev. C 9 _______________________________________________________________________________________________________________________ Sicherheitsanleitung 1. Däs Gerät ist ein Einbaugerät, vorgesehen für eine maximale Umgebungstemperatur von 50 o C. 2. Zur Befestigung der Drive werden 4 Schrauben benötigt (6- 32 [...]
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10 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Drive configuration Y ou can easily install y our new Seagate disc drive as y our first ev er hard dr ive, a replacement or as a second driv e in a com- puter system with an existing h[...]
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Hawk 2XL Family Installation Guide, Rev. C 11 _______________________________________________________________________________________________________________________ Caution. Note that the jumper plugs used on J2 are shaped differently and are smaller than those used on J6 or J1-Auxiliary . Do not use J2 plugs on J6 or J1-Auxil- iary as this will d[...]
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12 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Table 1. Drive configuration selections summary Model --- Connector --- Appl. Type Function J1 J6 J1-Aux J2 Figure N Drive ID X,Y none 3a N Drive Activity LED X,[3] none 3a N Option se[...]
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Hawk 2XL Family Installation Guide, Rev. C 13 _______________________________________________________________________________________________________________________ ("X" means the function selection can be made with jumpers on that connector; "Y" means the signal is available to host through that connec- tor). Notes[ ] for Tabl[...]
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14 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Select Operating Features If your ne w drive replaces an existing driv e, y ou must set up the new drive to operate as the old driv e did. Check the docu- mentation for y our old drive[...]
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Hawk 2XL Family Installation Guide, Rev. C 15 _______________________________________________________________________________________________________________________ Drive model "WC" plugs directly into a bulkhead or PCB mounted connector . Systems using these drives hav e made provisions f or terminators and selecting most options, so on[...]
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16 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ If your drive is to be connected at the cab le connector that is not at the end of the cable (it is a second hard drive f or your system), the "T er minator Enable" jumper sh[...]
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A 2 A 1 A 0 SCSI ID = 0 (default) Jumper Plug (enlarged to show detail) Pin 1 PCB J6 Drive Front SCSI ID = 1 SCSI ID = 2 SCSI ID = 3 SCSI ID = 4 SCSI ID = 5 SCSI ID = 6 SCSI ID = 7 Remote LED Do not remove cover or install any jumpers R E S L E D R E S Reserved 12 11 Drive Activity LED CATH Hawk 2XL Family Instal[...]
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SCSI ID = 0 (default) Jumper Plug (enlarged to show detail) J6 Drive Front Pin 1 Reserved A 2 A 1 A 0 Shipped with cover installed. Do not install jumpers; retain cover unless 20 pin plug is installed. 1 1 97531 Drive Activity LED Optional connections to switching circuits in host equipment to establish drive ID. Das[...]
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J1-DC Power J1 68 Pin SCSI I/O Connector Drive HDA Rear SCSI ID = 8 SCSI ID = 9 SCSI ID = 10 SCSI ID = 11 SCSI ID = 12 SCSI ID = 13 SCSI ID = 14 SCSI ID = 15 A 3 A 2 A 1 SCSI ID = 0 SCSI ID = 1 SCSI ID = 2 SCSI ID = 3 SCSI ID = 4 SCSI ID = 5 SCSI ID = 6 SCSI ID = 7 A 0 J1-Auxiliary Pin 1A 4P 3P2P 1P PCB Pin 1 +5V Ground 1 1 97531 Host A[...]
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20 Hawk 2XL Family Installation Guide, Rev. C _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Figure 3d. Models "N" and "W" drive configurator, option select De[...]
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Delay Motor Start Enable Motor Start Write Protect Parity Disable T E D S M E W P P D R E S T P T P Jumper Positions * Not used. J2 Jumper Plug (enlarged to show detail) Drive Front Drive PCB Hawk 2XL Family Installation Guide, Rev. C 21 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _[...]
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22 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Mounting the drive Important Precautions: • Make sure y our computer is turned off before beginning in- stallation. • Although switched off , your computer must remain plugged into[...]
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Page 25
Hawk 2XL Family Installation Guide, Rev. C 23 _______________________________________________________________________________________________________________________ 2. Does y our system hav e 5.25-inch drive ba ys? Y our Seagate drive is designed to fit into a 3.5-inch wide drive ba y . If your computer has 5.25-inch drive ba ys, then you must mou[...]
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Page 26
24 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ pin 1 on the Seagate disc drive is the pin closest to the HDA, on the side closest to the f our-pin powersupply con- nector as shown in Figure 4a or 4b . Plug the interface cab le into[...]
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Page 27
Hawk 2XL F amily Installation Guide, Rev . C 25 _______________________________________________________________________________________________________________________ • Using a con version frame kit: T o mount a 3.5" dr ive in a 5.25" driv e bay , install the drive in the frame kit (installation instructions and re- quired hardware are[...]
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Page 28
26 Hawk 2XL Family Installation Guide, Rev. C ___________________________________________________________________________________________________________________ * Illustrates "N" model I/O Figure 4a. Fifty-pin I/O connection to drive Figure 4b. Sixty-eight pin connection to drive Pin 1 * HDA 50-pin drive 68-pin drive Pin 1 HDA[...]
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Hawk 2XL Family Installation Guide, Rev. C 27 _______________________________________________________________________________________________________________________ Figure 4c. Multiple drive connection to host adapter Host Adapter PCB Pin 1 (check your adapter for Pin 1 location) SCSI ID 6 (or last drive) “N” Model Drive SCSI[...]
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Page 30
28 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Figure 4d. Multiple-drive connection to host adapter W drive Host Adapter PCB Pin 1 (check your adapter for Pin 1 location) SCSI ID 15 (or last drive) “W” Model?[...]
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Page 31
Hawk 2XL Family Installation Guide, Rev. C 29 _______________________________________________________________________________________________________________________ Note: This dr ive model plugs directly into a bac kplane connector and therefore uses no cab les. Figure 4e. Drive model "WC" with single 80 pin connector WC drive[...]
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Page 32
30 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ 6. Attach a system power cable to the power connector on each drive as shown in Figure 5. If your system does not have an extra power cable for the hard drive, you can purchase a Y-sha[...]
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Page 33
Hawk 2XL Family Installation Guide, Rev. C 31 _______________________________________________________________________________________________________________________ Figure 6. Mounting configuration dimensions A F D E L [1] [3] B G [1] Mounting holes three on each side, 6-32 UNC. Max screw length into side of drive 0.15 in. (3.81 mm). Screw[...]
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32 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Configuring the computer for y our drive The hardware par t of y our installation should now be complete. Software installation inf or ms your computer oper ating software about your S[...]
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Page 35
Hawk 2XL Family Installation Guide, Rev. C 33 _______________________________________________ • Setup presents a menu. Choose the menu item that asks you to declare the drive type . If the screen says the drive type is "not installed" or something similar , save that and lea ve setup. If it asks you to enter a drive type, enter "no[...]
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34 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Caution. Do not try to change the par titions set up for an e x- isting in-use drive. If you change any partitions or logical (simulated) drive assignments on y our exist- ing drive, y[...]
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Page 37
Hawk 2XL Family Installation Guide, Rev. C 35 _______________________________________________________________________________________________________________________ Formatting Caution. Do not format the e xisting dr iv e that contains user data that you don't w ant to lose , as all user data will be lost when a drive is formatted. When a seco[...]
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Page 38
36 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Note: Se agate T echnology assumes no liability f or lost user data. F rom the C/> prompt, try to switch to each logical drive (C:, D:, E:, etc.) to see if you can get a prompt f or[...]
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Page 39
Hawk 2XL Family Installation Guide, Rev. C 37 _______________________________________________________________________________________________________________________ Macintosh installation T o configure this dr ive in a Macintosh system, y ou must use a third-par ty hard disc initialization application. Most software v en- dors and computer stores [...]
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Page 40
38 Hawk 2XL Family Installation Guide, Rev. C __________________________________________________________________________________________________________________ Troubleshooting Before calling Seagate Technical Support, please read and consider the possibilities discussed below. The suggestions presented here will resolve the majority of installatio[...]
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Hawk 2XL Family Installation Guide, Rev. C 39 _______________________________________________________________________________________________________________________ • Check to ensure that drive is receiving power. Insert the drive into your system. Listen carefully for the sound of the drive motor spinning up. There should be the rotational spin[...]
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Page 42
40 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Product repair information Service requirements The special facilities required for the manufacture of these drives generally prohibit repair in the field. If problems occur during ins[...]
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Hawk 2XL Family Installation Guide, Rev. C 41 _______________________________________________________________________________________________________________________ Product repair and return information Seagate customer service centers are the only facilities autho- rized to service Seagate drives. Seagate does not sanction any third-party repair [...]
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Page 44
42 Hawk 2XL Family Installation Guide, Rev. C ________________________________________________________________________________________________________________________ Technical support services Seagate Technology provides technical support literature and diagnostic utilities to Authorized Distributors. Please contact your dealer for technical suppo[...]
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Hawk 2XL Family Installation Guide, Rev. C 43 _______________________________________________________________________________________________________________________ BBS Modem Maximum location number baud rate Australia 61-2-756-2359 9600 England 44-62-847-8011 9600 France 33-1-40-67-1034 9600 Germany 49-89-140-9331 9600 Korea 82-2-556-7294 9600 Si[...]
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Page 46
44 Hawk 2XL F amily Installation Guide, Rev . C _______________________________________________ 5. SeaFONE™: T echnical suppor t specialists are av ailable to answ er questions by telephone from 8:00 a.m. to 5:00 p .m. (P acific time), Monda y through F riday . The SeaFONE enhanced phone system also provides recorded technical information on sele[...]
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Hawk 2XL Family Installation Guide, Rev. C 45 _______________________________________________________________________________________________________________________ Hawk 2XL Family product information Characteristics of the various drives covered by this manual are listed in the following table. Legend for table column meanings: A = capacity, unfo[...]
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46 Hawk 2XL Family Installation Guide, Rev. C _______________________________________________________________________________________________________________________ Notes. [1] Standard units are factory formatted with 512 data bytes per sector with 10 spare sectors per cylinder for ST32151/ ST32155, 5 spare sectors per cylinder for ST31051/ ST3105[...]
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Page 49
[...]
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Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA. 95066-4544, USA Publication Number: 77767490, Rev. C Printed in USA[...]