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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Seagate ST3620N/ND/NC, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Seagate ST3620N/ND/NC one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Seagate ST3620N/ND/NC. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Seagate ST3620N/ND/NC should contain:
- informations concerning technical data of Seagate ST3620N/ND/NC
- name of the manufacturer and a year of construction of the Seagate ST3620N/ND/NC item
- rules of operation, control and maintenance of the Seagate ST3620N/ND/NC item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Seagate ST3620N/ND/NC alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Seagate ST3620N/ND/NC, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Seagate service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Seagate ST3620N/ND/NC.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Seagate ST3620N/ND/NC item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HA WK 1LP F amily: ST31200N/ND/NC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ST3620N/ND/NC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . In[...]
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Page 2
Contents Introduction ........................................................... 1 Electromagnetic interference ................................ 1 Before you begin .................................................. 3 Installation overview ............................................. 8 Product Repair ...............................................[...]
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Page 3
Hawk 1LP Family Installation Guide, Rev. D 1 Introduction This manual is organized to assist you in the installa- tion and operation of your Seagate Hawk 1LP Family disc drive. Family models are listed in Hawk 1LP Family Product Information section. It also provides informa- tion to aid in obtaining service for the drive. Before attempting any inst[...]
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Page 4
2 Hawk 1LP Family Installation Guide, Rev. D and Regulations nor the Radio Interference Regula- tions of the Canadian Department of Communications. However, the unit has been tested using proper shield- ing and grounding and found to be compliant with the Class A limits of the FCC Rules and the Regulations of the Canadian Department of Communicatio[...]
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Page 5
Hawk 1LP Family Installation Guide, Rev. D 3 Before you begin Verify that the system is switched off and discon- nected from main power before any installation is attempted. Protect yourself, the drive, and your valuable pro- grams and data by reading the following cautions and warnings. • Do not tamper with sealed top cover. Doing so voids your [...]
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Page 6
4 Hawk 1LP Family Installation Guide, Rev. D • When transporting or shipping a drive or system, please ensure that they are correctly packed in original Seagate approved (or equivalent) container and shipped via an air-ride carrier experienced in handling computer equipment. • Do not unpack drive from its static shielded bag until you are ready[...]
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Page 7
Hawk 1LP Family Installation Guide, Rev. D 5 Static electrical charges can accumulate quickly on personnel, clothing and synthetic materials. The electrostatic fields due to these charges when brought in close prox- imity to susceptible circuit assemblies and components, can result in degraded reliabil- ity or immediate failure of the affected com-[...]
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Page 8
6 Hawk 1LP Family Installation Guide, Rev. D Safety instructions 1. The disc drive(s) are to be installed in a customer supplied enclosure where the surrounding air does not exceed 50 o C. 2. Four (4) 6-32 UNC-2A screws are required for installation. Maximum screw length into side of drive is 0.15 inches (3.81 mm). Maximum screw length into bottom [...]
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Page 9
Hawk 1LP Family Installation Guide, Rev. D 7 Sicherheitsanleitung 1. Däs Gerät ist ein Einbaugerät, vorgesehen für eine maximale Umgebungstemperatur von 50 o C. 2. Zur Befestigung der Drive werden 4 Schrauben benötigt (6-32 UNC-2A). Die maximale Länge der Schrauben in der unteren Seite des Chassis darf nicht mehr als 0.20 in (5.08 mm) betrage[...]
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Page 10
8 Hawk 1LP Family Installation Guide, Rev. D Installation Overview Installation of the drive can be divided into distinct phases. Some of these may not be applicable to all system installation requirements. Refer to the indi- vidual drive installation sections for specific information on your drive model. • Drive configuration: Select those drive[...]
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Page 11
Hawk 1LP Family Installation Guide, Rev. D 9 • Low-Level formatting: All Hawk 1LP family drive models are low-level formatted at the factory and do not require this step during installation. If an installed drive is low-level formatted, all user data will be lost. Note: Seagate Technology assumes no liability for lost user data. • Partitioning [...]
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Page 12
10 Hawk 1LP Family Installation Guide, Rev. D Product repair information Service requirements The special facilities required for the manufacture of these drives generally prohibit repair in the field. If problems occur during installation, please contact your supplier for assistance. Do not attempt to disassemble or repair. Drives should be sent t[...]
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Page 13
Hawk 1LP Family Installation Guide, Rev. D 11 • Place drive on a flat, static dissipative surface and handle with extreme care. Always follow all EOS/ ESD precautions to avoid damage to the electrical assemblies. Shipping: When transporting or shipping a drive, a Seagate approved container must be used. Keep your original box. They are easily ide[...]
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Page 14
12 Hawk 1LP Family Installation Guide, Rev. D Warranty: Contact your Seagate Authorized Distribu- tor, Dealer or other purchase source for warranty information. If the drive is no longer under warranty contact pur- chase source for repair information or refer to numbers listed in section Technical Support Services. Technical support services Seagat[...]
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Page 15
Hawk 1LP Family Installation Guide, Rev. D 13 SeaFONE telephone number: 408/438-8222 The enhanced phone system provides recorded tech- nical information on selected Seagate products while you are on hold. Technical support specialists are available to answer questions from 8:00 AM to 5:00PM PST, Monday through Friday. Recordings are acces- sible 24[...]
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Page 16
14 Hawk 1LP Family Installation Guide, Rev. D With this service you can access: • Specifications and jumper configurations for all Seagate products. • Reprints of Seagate documentation. • A directory of information and helpful utilities that you can download to your own computer. BBS Modem Maximum Location Number Baud Rate United States 408-4[...]
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Page 17
Hawk 1LP Family Installation Guide, Rev. D 15 Hawk 1LP Family product information Characteristics of the various drives covered by this manual are listed in the following table. Legend for table column meanings: A = capacity, unformatted megabytes B = capacity, formatted megabytes [1] C = number of cylinders, user accessible D = number of heads E =[...]
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Page 18
16 Hawk 1LP Family Installation Guide, Rev. D Notes. [1] Standard units are factory formatted with 512 data bytes per sector with one spare sector per track and 2 cylinders at inner tracks reserved for spares in addition to capacity listed. [2] Measured with an average reading DC ammeter. Instantaneous +12 V current peaks will exceed these values.[...]
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Page 19
Hawk 1LP Family Installation Guide, Rev. D 17 Initial set-up information For the initial setup connect the cables or plug into a mounted connector (if applicable), set the drive ID on the bus and enable or disable the I/O line terminator resistor packs ("N" and some "NC" models). These procedures are described in paragraphs foll[...]
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Page 20
18 Hawk 1LP Family Installation Guide, Rev. D DC Power connection "N" and "ND" model family drives receive DC power through a 4 pin connector mounted on the PCB next to the SCSI I/O connector. See figure below. Figure 1. DC power connection, 50 pin SCSI I/O connector "NC" model drives receive power from the host com- p[...]
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Page 21
Hawk 1LP Family Installation Guide, Rev. D 19 order. Bus addresses 0 through 6 should be used (the host adapter usually uses address 7). If the drive LED shows no on/off activity when the host is trying to communicate with it, an incorrect bus address selec- tion at the drive should be suspected. On "NC" model drives the SCSI ID can be an[...]
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Page 22
20 Hawk 1LP Family Installation Guide, Rev. D Model numbers that end in "ND" have differential I/O circuits and these drives and some "NC" model drives have no provisions for terminators on the drive PCB. The system manufacturer must provide some external means of I/O line termination. The "ND" model drives can provide[...]
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Page 23
80 Pin SCSI I/O and Power Connector J4 J6 J2 Pin 1 U5 Terminator Module Pin 1 50 Pin SCSI I/O Connector J6 J5 J2 Hawk 1LP Family Installation Guide, Rev. D 21 Figure 2a. Hawk 1LP family N/ND model drives I/O connection (50 pin SCSI I/O connector). "N" model drive terminators (not visible) are not removable. Figure 2b. H[...]
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Page 24
22 Hawk 1LP Family Installation Guide, Rev. D Drive configuration Each disc drive has one or more option select header connectors on the back, side or front where jumper plugs are installed to select the way that the drive is to be configured or to select its ID on the I/O bus. See notes following Figure 3b. Hawk 1LP family N/ND models (50 pin SCSI[...]
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Page 25
Hawk 1LP Family Installation Guide, Rev. D 23 Hawk 1LP family NC models (80 pin SCSI I/O) On Model NC drives there is no J5. J6 can be used to set drive ID, but the host probably does it over the 80 pin interface. J6 is used to select other configuration op- tions as has previously been described, or is described in the notes following Figure 3b.[...]
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Page 26
Pin 1 End Pin 1 SCSI I/O Connector Pin 1 J2 See Figure 3b Drive with HDA up, PCB down, viewed from front A 2 A 1 A 0 SCSI ID = 0 SCSI ID = 1 SCSI ID = 2 SCSI ID = 3 SCSI ID = 4 SCSI ID = 5 SCSI ID = 6 SCSI ID = 7 Sync Spindle Remote LED Delay Motor Start Enable Motor Start Write Protect Parity Option Term. Power from Drive Term. P[...]
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Page 27
Pin 1 SCSI I/O Connector Pin 1 HDA Side View of Drive J1 SCSI ID = 0 SCSI ID = 1 SCSI ID = 2 SCSI ID = 3 SCSI ID = 4 SCSI ID = 5 SCSI ID = 6 SCSI ID = 7 J5 A 0 A 1 A 2 DC Power Connector J2 Drive Front J6 J5 J1 50 pin SCSI connector [2] Hawk 1LP Family Installation Guide, Rev. D 25 Figure 3b. Drive configurator, Hawk 1LP family N/ND models[...]
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Page 28
J2 Drive Front Pin 1 End J6 80 Pin SCSI I/O Connector Pin 1 J2 Pin 1 HDA Drive with HDA up, PCB down, viewed from front J6 A 2 A 1 A 0 SCSI ID = 0 SCSI ID = 1 SCSI ID = 2 SCSI ID = 3 SCSI ID = 4 SCSI ID = 5 SCSI ID = 6 SCSI ID = 7 Sync Spindle Remote LED Delay Motor Start Enable Motor Start Write Protect Parity Option Te[...]
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Page 29
Hawk 1LP Family Installation Guide, Rev. D 27 Notes for Figure 3a, 3b and 3c: [1] Notes explaining the functions of the various jump- ers on jumper header connectors J2, J5 and J6 are given below in left to right order of jumper position. The term " default " means as standard OEM units are configured when shipped from factory. "Off&[...]
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Page 30
28 Hawk 1LP Family Installation Guide, Rev. D J2 Jumper Position Jumper Function Description RES Off/On Reserved. Default is no jumper installed. DS ME Off Off Spindle starts immediately after power up - De- fault setting. Off On Drive spindle does not start until Start Unit com- mand received from host. On Off Spindle Startup is delayed by SCSI ID[...]
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Page 31
Hawk 1LP Family Installation Guide, Rev. D 29 continued from previous page PE On Parity checking and parity error reporting by the drive is enabled. Off Drive does not report result of parity checking to host. Default is no PE jumper installed. TE (Applies to "N" and some "NC" models only) On With the jumper installed, the On-bo[...]
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Page 32
30 Hawk 1LP Family Installation Guide, Rev. D continued from previous page TP Position A ("N" family models only) On This horizontally positioned jumper across the two TP positions nearest PCB edge, connects terminator power from SCSI bus I/O pin 26 to the drive's internal terminators. Off See above explanations for TP jumpers. J5 Ju[...]
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Page 33
Hawk 1LP Family Installation Guide, Rev. D 31 continued from previous page SSP* Used only as a cable connection for the refer- ence index signal (REFIND+) (J6 Pin 6, bot- tom) for sync spindle feature. J6 pin 5 is GRD. Install a jumper when no cable is attached. Default is a jumper installed (not applicable to "NC" models). LED* No jumper[...]
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Page 34
32 Hawk 1LP Family Installation Guide, Rev. D Drive installation This section describes the physical mounting of the drive in the host cabinet and the logical installation as a system member, which is called drive setup. Disc drive mounting Do not touch the connector pins or any PCB compo- nents without observing static-discharge precautions. Alway[...]
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Page 35
Hawk 1LP Family Installation Guide, Rev. D 33 • Mount to host system chassis using four 6-32 UNC screws. Three mounting holes are in each side and four in the bottom of the drive. See Figure 4. The maximum length that the screws should extend into the side chassis mounting holes is 0.15 inch (3.81 mm), and 0.20 inch (5.1 mm) into bottom holes, me[...]
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Page 36
A F D E C [1] [3] B G [1] Mounting holes three on each side, 6-32 UNC. Max screw length into side of drive 0.15 in. (3.81 mm). Maximum torque 8 in-lb (.90 NM). Min. thread engagement 0.12 in. (3.0 mm). [2] Mounting holes four on bottom, 6-32 UNC. Max screw length into bottom of drive 0.20 in. (5.08 mm). Maximum torque ?[...]
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Page 37
A F D E L [1] [3] B G [1] Mounting holes three on each side, 6-32 UNC. Max screw length into side of drive 0.15 in. (3.81 mm). Maximum torque 8 in-lb (.90 NM). Min. thread engagement 0.12 in. (3.0 mm). [2] Mounting holes four on bottom, 6-32 UNC. Max screw length into bottom of drive 0.20 in. (5.08 mm). Maximum torque 8 i[...]
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Page 38
36 Hawk 1LP Family Installation Guide, Rev. D Do not power up the host system until the drive is mounted and the system cover is replaced. • Connect DC power connector to the drive. • Replace the Host System cover. • Turn on DC power. • Boot the system from the floppy drive or from a previously installed hard-drive if there is one. • Proc[...]
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Page 39
Hawk 1LP Family Installation Guide, Rev. D 37 SCSI interface drives The SCSI interface handles both drive geometry and defect management internally. The "no drive installed" option is selected for systems with SCSI drives. All SCSI interface drives are low-level formatted at the factory. You may wish to low-level format the drive to optim[...]
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Page 40
Seagate Technology, Inc. 920 Disc Drive Scotts Valley, CA. 95066-4544,USA Publication Number: 77767453, Rev. D Printed in USA[...]