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Seagate ST36421A manual

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Table of contents for the manual

  • Page 1

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Medalist 84 21 (ST38421A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Medalist 64 21 (ST36421A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Medalist 43 11 (ST34311A) . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 2

    © 1999 Seagate T echnol og y , Inc. All ri ghts rese r v ed. Publica tio n Num ber : SG3 5126 -0 01 , R ev . A, Febr uar y 1999 Seagate , Seaga te T echnolog y , the Seagate lo go , Med alist and the Meda list logo are re gistere d trade marks of Seagate T echnol - og y , Inc. DiscWizard , SeaF AX, SeaFONE, SeaTDD and Sea- BOARD are either tr adem[...]

  • Page 3

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A -1 Contents The easie st wa y to install your drive .............. ........... ........... 1 What y ou ne ed ........... ................. ........... ................. ................ 2 Before y ou begin ............ ............ ................ ............ ................ 2 Handling prec aution[...]

  • Page 4

    0 Medali st 8421, 6 421, 4311 and 2112, Re v . A iv[...]

  • Page 5

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 1 The easie st way to ins tall y our drive DiscWizard  is Seagate’ s exclus iv e Win- dow s progr am, pro vided on a disk ette , that makes it easy to inst all your Me dal ist  drive. Disc Wizard help s you configu re your ne w drive and you r com puter . It analyz es y o ur syste m, le ts yo[...]

  • Page 6

    2 Medali st 8421, 6 421, 4311 and 2112, Re v . A What y ou need • Stra ight-edge and Philli ps scre wdriv ers • F our 6-32 UNC dr ive mounting screws • A standa rd 40-pin A T A interface cable , or an 80- conducto r cabl e if y our syst em runs Ultr a DMA mode 3 or 4 (max length: 1 8 inches ) • An unu sed driv e po wer ca ble f or your ne w[...]

  • Page 7

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 3 Handling precautions Disc drives are e xt remely fragil e. Do not d rop or j ar you r dr i ve. K eep the dr ive in it s ant ist atic ba g unt il you ar e ready to install it. Prote ct your d r ive from st at ic di scha rge by mak ing sure y ou are well ground ed be fore touchin g the drive . W e re[...]

  • Page 8

    4 Medali st 8421, 6 421, 4311 and 2112, Re v . A Master/s lave jumpers If y ou al ready ha v e one hard d rive in you r com puter and y o u are inst allin g a seco nd driv e , y ou m ust c onfigu re on e driv e as a ma s- ter and th e othe r as a sla v e. Note. If you need to change the jum pers on y our e xi sting hard drive , se e the Dis k Manag[...]

  • Page 9

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 5 Figure 1. M aster and sl ave jum per settings Master or single drive Drive is slave 135 24 6 8 7 Master/slave jumper block pin 1 4-pin power connector 40-pin ATA interface connector[...]

  • Page 10

    6 Medali st 8421, 6 421, 4311 and 2112, Re v . A Attaching cabl es and mounting the dri ve 1. If yo u are at taching a n A T A (IDE) interf ace c ab le to a si ngle drive , atta ch one end of the cab le to the inte rfa ce connec tor on y our motherbo ard. Mos t compute rs pro vide tw o IDE con- nectors , p rimary and second ary , usual ly label ed [...]

  • Page 11

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 7 Note. I f you ar e u sing th e 80 -c onduc tor cable, atta ch t he blue connec tor (with the long est sec tion of th e cab le) to th e motherb oard, attach the b lac k connec tor to the master or single drive , and att ach th e gre y conn ector to the sla v e. Caution. T o av oi d possib le damage [...]

  • Page 12

    8 Medali st 8421, 6 421, 4311 and 2112, Re v . A Figure 4. Ca ble c onnectors Caution. T o av oi d possi b le dama ge to the driv e , do not ov ertighten the screws or use me tric scre ws. Note. If you are mou nting the drive in a 5.25-inch drive ba y , yo u need a m ountin g adapter or f rame kit. Con tact y our com - puter dealer . Some computer [...]

  • Page 13

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 9 Configuring y our computer Bef ore yo u f ormat or partition y our ne w driv e, y ou must conf igure yo ur comput er’ s BIO S. T o configure you r computer’ s BIOS: 1. T ur n your comp uter on . As yo ur computer s tar ts up , w atch th e screen f or a message that des cribes ho w to run the sy[...]

  • Page 14

    10 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A Note. Set the wr it e p rec omp or landi ng zo ne param eters to z ero . R ecommendation W e recomm end y ou use D isk Manage r to e v aluate y our BIO S and det ermine whet her y our sys tem need s add itional B IOS su p- por t. If you r BIO S ne eds supp or t for dr i ves wit h ca pac iti es gre[...]

  • Page 15

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 11 Addressing drive-capacity limitations Some D OS-based c omputers and oper atin g syste ms are not design ed to acco mmoda te large-ca pacit y hard disc drives . Th e most co mmon syst em l im ita tio ns are list ed b e low . 528-Mb yte limi t The BIOS in s ome older co mpute rs canno t support dri[...]

  • Page 16

    12 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A • Thir d-pa r ty device d r iver , such as Dis k Man ager (Dis k Man - ager is p rovide d on the Dis cWizard di ske tte includ ed with y our dri ve), or • An intell igent A T A host adapter , or • A syste m BIOS upg ra de BIOS upgrade s If y ou need to upgr ade y our BIOS , co ntact the ap p[...]

  • Page 17

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 13 Preparing y our drive f or use One- driv e s yst em F or a quic k install ation we rec ommend y ou use Disk Manager to automat icall y par tition and f ormat y our driv e. Disk Manager als o ensures th at you r comput er can acces s the full cap acity of y our ha rd drive . See “ Installati on u[...]

  • Page 18

    14 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A Installation using Disk Ma nager 1. Boot y our c omputer fro m y our Disc Wizard d isk ette. Bo oting from a dis kette en sure s tha t the Disk Mana ger ins talla ti on does n ot confli ct with other soft ware . The Di sk Mana ger so ft- wa re is store d on this disk ette a nd aut omatical ly star[...]

  • Page 19

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 15 5. F ollow the instructi ons in the post-i nstallati on screens and contin ue wit h y our Windo ws 95 or Wi ndow s 98 ins tallat ion. Windows 95 or Windows 98 Installation 1. Boot your co mpute r from the Wind ows 95 or Windo ws 98 star- tup dis ket te with the CD-R OM loaded (No te the d rive let[...]

  • Page 20

    16 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A Standar d DOS insta llation Caution. P artitioning or f ormatting a driv e er ases all data on it . Seagate assu mes no liabi lity if y ou eras e yo ur data. Drive part itioning P ar t it ioni ng a ha rd dr ive divi des it in to sect ion s ( par titi ons ) t hat functio n as sepa rate logi cal dri[...]

  • Page 21

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 17 Drive formatti ng Caution. Use th e cor re ct dr ive let te rs so that you do not f ormat a driv e tha t already contai ns data. At the A: prompt, type form at x : /s, where x is the l etter of y our first ne w pa r tition. Repeat the f ormat process f or all th e new par- titions y ou hav e crea [...]

  • Page 22

    18 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A Additional installation options Figure 5. Non -A T A compatible and cab le select ju mpers Non-A T A compatible slave jumper If y our co mpute r does not recogn ize y our n e w driv e as a m aster in a tw o-driv e s ystem, t he sla v e driv e ma y not be A T A-compa ti- ble. Y ou may be a ble t o [...]

  • Page 23

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 19 Adv anced Disk Manager options The Disk Mange r online manual Disk Ma nag er co ntain s an extens ive onl ine m anual . This manual includ es detaile d inst allation i nstruction s, troub leshoo ting an d a list of ma ste r/s la v e jumper s etti ngs f o r man y popul ar ha rd driv es . T o view t[...]

  • Page 24

    20 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A Supported operating systems The Di sk Mana ger dynam ic driv e o v erla y prov ides su pport for dri ves with cap acit ies great er th an 52 8 Mbytes unde r MS-D OS, Window s 3. x, Windo w s 95, Wi ndo ws NT 3.5 1, Wi ndo ws NT 3.5 0 (req uires DM upgrade drivers ), OS/2 V3.0 (War p full pack), an[...]

  • Page 25

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 21 Follow these ins tructions to rem ov e a DDO fr om a drive. 1. Boot the c omputer t o drive C . 2. Insert your Dis cWizard disk ette into drive A. 3. Ty p e A:DM to start Disk Manager . 4. Select th e Sele ct In sta lla tio n Opt i ons Menu . 5. Select (M)a int ena nce M enu. 6. Select (M) igrat [...]

  • Page 26

    22 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A T roubleshooting If y ou ha v e inst alled y our driv e and it does not functio n prope rly , perfor m th e followin g b asic checks: W arning . Alwa ys tur n off the computer bef ore changing jumpers or unplug ging cab les an d cards . W ear a gro und strap or use other antis tatic precau tions w[...]

  • Page 27

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 23 • V erify the drive -type settin gs in the system setup pr o- gram. The drive-ty pe setti ngs in th e system BI OS mus t not e xcee d the ph ysic al speci ficati ons of y our driv e . Also , th e set- tings m us t not e xcee d the l imitation s set b y the oper ating s ys- tem and BIOS . • Che[...]

  • Page 28

    24 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A discs reach oper ating speed. If t he driv e mo tor does no t start up , re check al l dr ive cables. • V er if y th at for eac h dr ive, a d r ive-type valu e is liste d in th e sys - tem set up prog r a m. • T r y rebootin g y our com puter b y p ressi ng the CTRL , ALT and DELETE ke ys s im[...]

  • Page 29

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 25 there is n o disk ette in driv e A and reb oot. If y ou w ant to bo ot from the d iskett e, follow the “ Bo oti ng wi th a Dis kette” i nst r uc- tions u nder “Adv anced Disk Manager Opti ons” on p age 19. The dealer pa rtitioned and f ormatted t he drive f or you in the store, bu t the dr[...]

  • Page 30

    26 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A guide for ass ist ance. Be s ure t o re -ena ble th is im por tant fea- ture when FDISK is done . The syste m err or mess age, “Drive not Read y ,” appears. • Check a ll c able c onn ect ion s. Make s ure pi n 1 of th e dr ive is connec ted to pin 1 of the ha rd-disc c ontrol ler or host ada[...]

  • Page 31

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 27 Caution. If you c hange the drive-ty pe v alues i n the system setup pr ogram , you mus t partition and f ormat the driv e ag ain. This er ases da ta on th e drive . • If y ou h av e partitioned the drive into indivi dual logical driv es, yo u ma y ne ed to mak e t he partitions small er to ac c[...]

  • Page 32

    28 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A Seagate T echnology support serv ices Online ser vices Internet F or onlin e inf ormation abou t Seagate product s, vis it www .seagate.c om or e-m ail y our disc or tape qu estions to: Presales support: DiscPreSales @Seagate .com or T ape_Sales_Sup por t@Seag ate.co m W ebsit e: http: //www .seag[...]

  • Page 33

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 29 SeaF AX ® is Seagat e’ s auto mated F AX deliv ery system. Using a touch-to ne phone , yo u can obtain tec hnica l support info rmation by retu rn F AX 24 hours dai ly . This s ervice is a v ailab le w orldwide . Presales Suppor t Presales Su pport Our Presal es support staff can help y ou de t[...]

  • Page 34

    30 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A Customer Ser vice ( CSO) W arranty repa ir Seagate o ff ers w orldwide cu stomer support fo r Seagate dri ves . Seagate direct O EM, D istributi on and System Integr ator c ustom- ers shou ld conta ct their Seagate s ervice center representa tiv e f or w arrant y inf ormation . Other c ustomers s [...]

  • Page 35

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 31 USA/Canada/Latin Amer ica suppor t serv ices Presales s upport Disc: 1-877-271-3285 or +1-405-936-1210 F AX: +1-405-936-1683 T ape: 1-800-626-6637 or +1-714-641-2500 F AX: +1-714-641 -2410 T echnical Support (Sea FONE) 1-800-SEAGA TE or +1-405-936-1234 (specific product phone number) F AX: Disc: +[...]

  • Page 36

    32 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A Eur opean suppor t services F or Eur opean c ustomer s upport, dial the toll-fre e num ber f or p re- sales s uppor t, technical s uppor t, SeaF AX and warr anty repair . If your coun tr y is not listed her e, dial ou r Eur opea n cal l cente r at +31-20-31 6-7222 fro m 8:30 A.M. to 5:00 P.M . (Eu[...]

  • Page 37

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 33 Africa/Middle East suppor t servic es F or pres ales , technic al suppo r t, warr anty re pair and F AX ser- vices in Africa and t he Mi ddl e Eas t, dia l o ur Eur opean cal l c en ter at +31 -20 -316 -7 222 fr om 8: 30 A.M. to 5:00 P.M . (European cent ral time) M onda y thro ugh F r ida y , or [...]

  • Page 38

    34 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A Asia/Pacific support ser vices T echnical suppo rt A ustral ia +61-2-9725-3366 F AX: +61-2 -9725-4052 Hong K ong +852-2368 9918 F AX: +852-2368 7173 Japan — F AX: +81-3 -5462-2979 Singapore +65-488-7584 F AX: +65-4 88-7528 T aiwan +886-2-2514-2237 F AX: +886- 2-2715-2923 SeaF AX A ustralia +61-2[...]

  • Page 39

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 35 Storing and shipping y our drive K eep y our origin al bo x and pac king materials f or storing or ship- ping y our d rive . Th e bo x h as a Seagate App ro v ed P a c kage label. Shipping a driv e in an unap prov ed container v oids the warr anty . Call y our autho rized Sea gate distrib utor f o[...]

  • Page 40

    36 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A W arranty See y our authoriz ed Seagat e distribu tor or dealer . Preinstalled or b undled s oftware is prov ided “as is .” There are no warr anties of merc hantabil ity or f itness f or a par ticular purpose. All such wa rranti es are e xpre ssly an d specif icall y disclaim ed. Maintena nce [...]

  • Page 41

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 37 nung muss SEL V entsp rechen. 5. All e Arbeiten auf de m F est- platte d ürf en n ur v on A usg ebildetem Servicepersona l durchge führt werden. Bitte entfe rnen Sie nicht die Au fschriftens- childe r des L aufwe rkes . 6. Der Einba u des Lauf wer kes muss den Anf orde rungen gemäss DIN IEC 950[...]

  • Page 42

    38 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A[...]

  • Page 43

    Medalis t 8421, 64 21, 43 11 and 211 2, Re v . A 39[...]

  • Page 44

    40 Medali st 842 1, 6421, 43 11 and 21 12, R ev . A Seagate T echnolog y , Inc. 920 Di sc Drive, Scott s V alley , CA 95066-4544 , USA Publication Num ber: SG35 126-0 01, Rev . A, Pri nted in USA[...]