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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Seagate ST9100A, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Seagate ST9100A one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Seagate ST9100A. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Seagate ST9100A should contain:
- informations concerning technical data of Seagate ST9100A
- name of the manufacturer and a year of construction of the Seagate ST9100A item
- rules of operation, control and maintenance of the Seagate ST9100A item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Seagate ST9100A alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Seagate ST9100A, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Seagate service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Seagate ST9100A.
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
. . . . . . . . . . . . . . . . . . . . . . . . . . ST9 100A . . . . . . . . . . . . . . . . . . . . . . . . . . ST9 100A G . . . . . . . . . . . . . . . . . . . . . . . . . . A T Interfac e Driv e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installa tion Guide . . . . . . . . . . . . . . [...]
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Page 2
Conten ts Read b e fo re you b egin... . . . . . . . . . . . . . . 1 Installati on overview . . . . . . . . . . . . . . . . . . . . 2 Setting master/slave j umpers . . . . . . . . . . . . . . . 3 Connecti ng cabl es . . . . . . . . . . . . . . . . . . . . . 3 Mounting the dri ve . . . . . . . . . . . . . . . . . . . . . 5 Confi guring system BIOS .[...]
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Page 3
Read before you b egin... Note. ST910 0A an d ST91 00AG ar e u sually ins talled in no te - boo k or laptop syst ems. Spec ial training or tools ma y be nee ded t o se rvice these computer s. In some instan ces, ope ning the case may void yo ur warranty. Be s ure to review the terms and condit ions of your syste m warrant y befor e opening the syst[...]
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Page 4
han dle the d rive ca refully . I n add ition, d o not a ttach an y labels to the d rive to p cover , as they may prevent prop er ven tilation . W arrant y . Con tact you r aut horized Se agate distribu tor or dealer for warr ant y infor mation . Maintenance and repai r . Sea g a t e d riv e s d o no t re qu ir e an y p re ve n ti ve ma i n te n an[...]
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Page 5
Setting master /slave ju mpers T wo drives may be cont rolled t hrough a sing le drive controller cab le wit h two conne ctors. In this case, one drive is design ate d as the mas ter and the other is designa ted as the slave. As sho wn in Figu re 1 on page 4, the jum pers o n e ach dr ive mu st be set t o ident ify which dr ive is master and which [...]
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Page 6
Master/slave configuration jumpers Pin 1 Pin 20 removed for keying Circuit board A C B D Drive is master, no slave drive present Drive is master; Seagate slave drive present Drive is slave; Seagate master drive present Reserved position (Do not use) Figure 1. AT interf ace cable connect or and master/slave configurat ion jum pers 4 ST910 0A and ST9[...]
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Page 7
Moun ting t he drive Y ou may mount (and ope rate) the ST9100 A and ST910 0AG in any orient ation . Howeve r , you m ust s ecurely at tach the d rive to a rigid frame us ing four side-m ounting s crews or four botto m- mount ing screws. Caution. To a void dam aging the drive : • Use M3X0. 5 met ric m ounting scr ews only . • Do not insert mount[...]
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Page 8
cal Support services (on the SeaBO ARD BBS) as de scribed in Appe ndix C. The meth ods use d to configur e syst em BI OS vary from system to system. In many cases, you can r un a setup progra m from th e DOS pr ompt. In other cases, you must initiat e BIO S setu p by pressing certain k eys while t he system is bo oting up. Within the setup program [...]
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Page 9
In a few situa tions, no ne of the drive types s pecif ied in your BIOS setup progr am will matc h your drive, an d the set up pr ogram will not provide a n opp ortunity to sp ecify a cust om driv e type. I n t his cas e, consider the thir d option desc ribed on page 6 — allo win g you r ST9100 A o r ST9100 AG drive to mimic o ne of the BIOS- sup[...]
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Page 10
some d rive diagnos tic progr ams may fail, typically resulting in time- out e rrors . Cons ult you r sys tem do cumentat ion or call your system deale r or man ufa cturer for in formation o n configur ing you r system to rec eive 4 byte s of ECC. Formatt ing and part itionin g the d rive Caution. Refor matting o r repa rti tioning a drive that con[...]
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Page 11
driv e partitions . This proc ess verifies the inf orma tion writ ten by the low- level f ormat an d creates file allocat ion tables (used to catalog and acce ss files) . Consu lt your DOS man ual for FORM A T comm and o ption s. Du ring for mattin g, DO S syste m files sho uld be trans ferre d to one dis c partition (gen era lly the “C” drive [...]
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Page 12
• Check all cards. Make sure all c ards are secur ed in the ex pansio n slots on the mother boa rd. Fu ll size (16-bit) car ds ca nnot be plugg ed into half- size (8 -bit) slot s. Make su re all ca rds are plugge d into app rop riately sized ex pans ion slots . After the cards are perman ent ly inst alled and t he syste m is running prope rly, u [...]
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Page 13
Ap pendix A. AT interface conn ector pin assign ments Reset – Ground DD7 DD8 DD6 DD9 DD5 DD10 DD4 DD11 DD3 DD12 DD2 DD13 DD1 DD14 DD0 DD15 Ground (removed) DMARQ Ground DIOW – Ground DIOR – Ground IORDY SPSYNC:CSEL DMACK – Ground INTRQ IOCS16 – DA1 PDIAG – DA0 DA2 CS1FX – CS3FX – DASP – Ground *Indicates master-slave signals (deta[...]
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Page 14
Ap pendix B. Moun ting d im ension s 4X 3 mm × 0.5 mm, 0.15 in (3.81mm) min. full thread 0.000 2.430 ± 0.010 (61.72 ± 0.25) 0.000 1.227 ± 0.025 (31.17 ± 0.61) 3.986 ± 0.015 (101.24 ± 0.38) 1.500 ± 0.010 (38.10 ± 0.25) 4X 3 mm × 0.5 mm, 0.15 in (3.81 mm) min. full thread 0.079 (2.00) Pin 1 Pin 20 removed for keying 0.079 (2.00) 2.740 ± 0.[...]
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Page 15
Ap pendix C. Techn ical suppo rt services Pro duct technica l suppo rt is available for all Seaga te product s by calling t he SeaF AX, Sea FONE, SeaTDD an d SeaBO ARD se rv - ices descr ibed below . Thes e ser vices ar e free bu t long -dist anc e cha rges (if any) a re paid by th e user . SeaFAX. 408/438-2620 You ca n use a Touch -Tone te lephon [...]
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Page 16
• Repr ints of Seagat e docu mentation. • A dire ctory of inf ormation an d helpful utilit y progr ams that yo u can downloa d to your o wn c omput er. • The FI NDTYPE.EXE utility progr am, wh ich can be very us eful in drive installa tion. It compa res the drive’s ge ometry with all geo metrie s su pporte d by yo ur system BIOS. This progr[...]
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Page 17
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Page 20
Seagate Technology, Inc. 920 Disc Dri ve, Scotts Valley, CA 95066, USA Publicati on Number: 36217-001, Re v. A, Printed in USA[...]