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Seagate ST9420A manual

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Table of contents for the manual

  • Page 1

    . . . . . . . . . . . . . . . . . . . . . . . . . . Mar at hon 420 s l . . . . . . . . . . . . . . . . . . . . . . . . . . (ST 94 20A, ST 94 20AG ) . . . . . . . . . . . . . . . . . . . . . . . . . . A T I nte rface Driv es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . In stalla tion Guid e [...]

  • Page 2

    ©1995 Sea gat e T echnology , Inc. All rights reserv ed Publication Num ber: 3630 5-1 01, Rev . A August 1995 Seagate , Se agate T echnolog y and the Seagate logo a r e regis- tered t rade marks of Seag ate T echnology , Inc. S ea F AX, Sea- FONE, Sea BOARD and Sea TDD a re t radem arks of Seagat e T echnology , Inc. Other produc t name s are regi[...]

  • Page 3

    Read before you b egin ... Applicati on. This drive use s the A T A interface and is d esigned for IBM A T a nd comp atible pers onal comp uters. It is in tended fo r use with UL-l isted comp ute rs or simi lar product s. Warning. Turn off the comput er (and remov e t he bat te ry if you have a noteb ook or laptop com pu ter ) befor e yo u open the[...]

  • Page 4

    only facilities author ized to rep air Seagat e drives . Seagate does not sanct ion any th ird- par ty repair fa ci lities. W arranty . See your author iz ed Seaga te distribut or o r dealer . Configu ring the drive 1. Put on a grounded w rist strap. Wea r the groun ded wrist strap thro ughout the installatio n proc edure. 2. Install mast e r/ s l [...]

  • Page 5

    Master/slave configuration jumpers Pin 1 Pin 20 removed for keying Circuit board B D A C Drive is master; slave may be detected using DASP– signal Drive is master; Seagate slave drive present Drive is slave; Seagate master drive present Use CSEL pin grounding to differentiate master from slave  Figure 1. ATA interf ace [...]

  • Page 6

    1. Turn off the computer and r emove the batt ery. 2. Put on a grounded wrist strap. 3. Open your comput er case. Se e y our s ystem manual for instruc tions. Caution. Ope ning t he case may void your comp uter ’s warranty. 4. Connect the 44-pi n interface/pow er cable. Mat ch pin 1 of the cable to pin 1 of the interf ace connec t ors on the dr i[...]

  • Page 7

    applica tion, you must use MCC- compa tible connector s and m ounting hardwar e . If the mou nting h oles in your comp uter do not line up with t he mounting holes on th e drive, your computer may not be MCC-com patible. Configu ring your computer Before your com puter ca n recognize a new drive, you mus t enter basic infor mation ab out the drive [...]

  • Page 8

    T o en t e r thes e driv e specificat ions into yo ur syst em BIOS, follow these st eps: 1. Turn on your computer. 2. Run the syst em setup program . This progr am conf i g ure s the system BIOS to recognize your drive. In som e comput ers you run the sys te m setup pr ogram by pressing special keys while the compu t er is booting u p. In other com[...]

  • Page 9

    progr am does not allow you to s pecify a custo m drive t ype, your drive may b e ab l e to emulat e one of the predef ined drive ty pes. Select a p redefine d drive type that has a capacit y as clo se as poss i b le to, but not gr eater than , the BIOS calcu l ated capacit y of your drive (as shown in t he table on page 5). Note. If you em ulate a[...]

  • Page 10

    Format ting and par titionin g the drive Caution. Fo r mat ting o r partitioning a dr ive t h at conta ins dat a may des t roy all dat a on the drive. Befor e repar titioning or ref orma t tin g a drive t hat con tains data, make sure all data on t hat dr i ve has been saf ely backed up. Seagate Technolog y assume s no liab il ity for lost data. Lo[...]

  • Page 11

    High-l evel formatting High-le vel forma tting v erifies the informat i on wr itten by the low- level format and creat es file allocation tables use d to catalog an d access files. Caution. Make sure t hat y ou know th e c or r ect d rive letter for t h e partit i on you wi s h to format. For m a tting a drive t hat contains data may dest roy t he [...]

  • Page 12

    Installat ion troubleshoot ing Before calling Seagat e T echnical Sup por t, please read and con- sider all the possibilities discussed o n the following pages . The suggest ions pre sented here ad dress t he vast majority o f insta l- lation pr oblems. General troublesho oting p rocedu res The following is a l ist of general troubleshooting proced[...]

  • Page 13

    ing screws . Make su re that full- size (16-bit) cards are no t plugged into ha l f-s i ze (8- bit) slot s . • Verif y the BIOS dr ive type. Make su re that you ent er ed th e corr ect drive t ype o r translat ion geome try in the BIO S setu p progr am . The dr ive cap acity and num ber of se cto rs spec ifie d in the BI OS mus t n o t exceed the[...]

  • Page 14

    dama ge to disc partitions. Also, before installing a ny new software , scan the in sta llation disket te s for viruses . Specific T r ou bleshooti n g Pro c edures Meth ods for r esolving specific drive installation problems are listed o n the f ollowing pages. These methods incorpor a te m any of the gener al t roubles hooting techn i ques d escr[...]

  • Page 15

    • Try a wa rm boot. Press CTRL , ALT and DELETE sim ulta neou sly to reboot the comp uter withou t turning off the power. If a warm boot causes a previous l y unr ecognized dr i ve t o be c ome rec - ognized, there ma y be a timing problem in which the drive fails to be come r eady before the host co m p letes its power- on se l f-t est . One po [...]

  • Page 16

    • Check f o r memor y conflicts. • Check f o r viruses . During the FDISK program, you get an error message warn- ing of an attem pt to write to track 0 or to the boot sect or; the message may also suggest that a vi r us is present. • This occurs in systems having a virus-pr otection scheme that does not allow programs to modify t he boot sec[...]

  • Page 17

    • Check the power supply. • Reboot the com put er and make sure the drive spins up. • Ver ify the BI OS dr ive t ype . • Check f or I/O a ddress conflicts . During high-level format t i ng, the drive keeps f i nding hard errors and reporting the fol l owing message: “Attem pting to recover al locati on uni t s. . .” • This i s norm al[...]

  • Page 18

    • Check f o r viruses . During operation, the system error message, “Drive not Ready ,” appears. • Check a l l cables . • Check the power supply. • Reboot the com put er and make sure the drive spins up. 16 Marath on 420sl Installation Guide, August 1995[...]

  • Page 19

    Compatib ility notes • The Marathon 420sl confo rms to the ATA interface spe cifica- tio ns. The ho st s ystem BIOS m ust provide su pport for th e ATA interf ace command set. For a de tailed descript ion o f the ATA comm ands imp l e mente d by this dr ive, see the Se agate Mara - thon 420s l Product Manual and the Draft Pro posed ATA-2 Standa r[...]

  • Page 20

    Techn ical support services If yo u need a ssistance instal l ing you r drive, consult your dea l e r . Y our dealer is fam iliar wit h syst em configu ra t ions and ca n h elp you with syste m conflicts and othe r technical issues . If you need add i tional ass i stan ce with your Seagate d rive or other Seagate prod ucts, you ca n call SeaBOA RD [...]

  • Page 21

    SeaFA X You can use a touch - tone t elephone to acce s s Sea gate’s autom at ed FAX sys tem to re ceive tech nical sup port inform a- tion by retu rn FAX. This service is avai lable 24 hour s dai ly. Locatio n T elephone num ber United St a tes 408-4 38-2620 England 44 -1 -62- 847-70 80 Seagate Technical Support FAX. 408/438-8137 You can FAX que[...]

  • Page 22

    Seagate’s i nternet connect ions Technical in form ation for Seagat e drives is ava ilab le throug h the inter net from Seagat e’s World Wide Web h ome page (http://www .se agat e. com) or Seagate’s ftp ser ver (ftp://ftp.se agate .com). The f tp se rve r conta ins info rmat i o n similar to that found on SeaBOARD. 20 Marath on 420sl Installa[...]

  • Page 23

    Storing and sh ipping your drive Keep you r original b ox and p acking materials f o r storing or shippin g your drive. The box ha s a Seagate Ap pro ved P a ckag e label. Shipping a drive i n an unappr oved containe r vo ids the warran ty . Call your auth orized Seagate distribu t or to pur chase additional bo xes. Figur e 2 shows a d rive in an a[...]

  • Page 24

    Seagate Technology, Inc. 920 Disc Drive, Scotts Vall ey, CA 95066, USA Pu blicati on Num b er: 3630 5-1 01, Re v. A, Prin ted in USA[...]