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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Seagate ST9816AG, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Seagate ST9816AG. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Seagate ST9816AG should contain:
- informations concerning technical data of Seagate ST9816AG
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Table of contents for the manual
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Page 1
. . . . . . . . . . . . . . . . . . . . . . . . . . Mar at hon 8 10 (S T98 16 AG ) . . . . . . . . . . . . . . . . . . . . . . . . . . A TA In t erfa ce D ri ve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . In stalla tion Guid e . . . . . .[...]
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©19 96 Seag ate Techn ology, Inc. All righ ts rese rved Pu blicati on Num ber: 36 336-2 01 , Re v. A, Feb rua ry 19 96 Seagat e, Seaga te Tech nology, th e Seagat e l o go, SeaF AX, S eaFONE and Se aBOARD a re registe red tra demarks o f Seaga te Techno logy, I nc. SeaT DD is a t rademark of Seagate Techn olog y, Inc. Ot he r prod uct nam es are r[...]
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Page 3
Read before you b egin ... Note. To use the free Disk Manage r software that is provide d on this drive, you need a bootab le DOS sys tem diskette and a blank 1.4-Mb yte diskette. Static discharge. O bserv e the f ollowing pr ecaution s: • Before handli ng any components, put on a grounded wrist strap. • Use antista tic padding on all work surf[...]
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Page 4
you void the warran ty . Se agate cust omer ser vice center s a re the only facilities author ized to repair Se agate drives . Seagate does not sanct ion any th ird- par ty repair fa ci lities. W arranty . See you r autho rized Seagate dist ributor or dea ler . With r egard to Disk Mana ger an d SEG32 BIT .3 86 sof tware, t here are no w arrant i e[...]
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Page 5
Marat hon 8 10 fo r cabl e s elect, insta ll bo th m aster/ sla ve jum pers , as sh own in Figure 1 on p age 4 . Atta chin g c ables This drive is designed for a host com put er t hat supp lies interfac e signals and +5V powe r through a single 44-pin c onne ctor and cable . I f your com puter h as a fixed co nnector that attache s directly t o the[...]
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Page 6
Master/slave configuration jumpers Circuit board Pin 1 Pin 20 removed for keying Note. Drive is shown with circuit board up. B D A C Drive is master; slave may be detected using DASP– signal Drive is master; Seagate slave drive present Drive is slave; Seagate master drive present Use CSEL pin grounding to differentiate master fr[...]
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Page 7
Caution. T o prev ent damage to the drive w h ile mo untin g, tak e the f ollowing pre cautions: • Be caref ul not to be nd the drive co nnec tor pins, especially whe n plu gging the drive into a fixed connecto r. • Use mount ing scr ews of the correct s iz e and lengt h. • Gent ly tight en t he mo u nting screws— do n ot apply m ore tha n [...]
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Page 8
Before yo u can ru n the Disk Ma nager softwar e you m ust t r ansfer it f rom your new hard disc on to a blank, boota ble diskette in drive A o f your comput er (the prog ram can only be run from drive A) . Creati ng a blank bootable diskett e 1. Bo ot y ou r co m pu ter us ing a b oo t ab le DO S sy stem disket te or bootabl e ha rd driv e that c[...]
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Page 9
4. Reboot your computer again using t he bl ank, bootable diskette. 5. You should n ow be able to a cces s the soft ware on you r new hard disc . If your new har d d rive is driv e C, type c:seam ove to tr ansfer the disc su pport s oftwar e. Use a differ ent dr ive letter i f nec essary. The SEAMOVE p rogram transf ers the drive -suppor t files f[...]
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Page 10
Note. The syste m setup prog r am may r eque st informa tion o n the dr ive’s write pre comp o r landing z one. You d o n ot need to en t er a ny values for these paramet ers be cause your Seagate drive does not use them. 4. Save yo ur drive-t ype se ttings, exit t he system setup pro gra m, and reboo t your comput er using the DOS diske tte. Ins[...]
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Note. If Disk Mana ger inst alls s oftware t o help your com puter access a large hard dr i ve, y ou will see a Disk Ma nager messa ge each tim e you boot your com put er. Booti ng from a diskett e If Disk M anager ha s installed s oftwa re to help yo u r com puter access a large hard driv e, you must use the fol lowing proce dure any time you need[...]
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Page 12
Manu al for matting and partitio ning Note. This se ction is only for use rs who do no t need to use Disk Manag er to access the f ul l capacity of the Mara tho n 810. Caution. F orm atting or partitioning a dr ive that conta ins dat a may des troy all data on the drive. Befor e repar tition ing or ref orma tting a drive t hat con tains dat a, m ak[...]
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tha t co ntai n s data , yo u may de stroy a ll the d ata on that dr ive . 1. Run the FORMAT program . Inser t a DOS prog ram diske tte that cont ains the FORM AT progra m into your diskette d rive. At th e DOS pr om pt, typ e format , followed by the d rive letter for the f irst dr ive partition yo u wa nt to format (fo r exam ple, for mat C : ). [...]
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Page 14
Installat ion troub leshooting Before calling Seagat e T echnical Sup por t, pleas e read and con- sider all the possibilities discussed o n the following p ages. Th e suggest ions pre sented her e addre ss the vast m ajority o f insta l- lation pr oblems. General troublesho oting procedu r es The following is a list of general troubleshootin g pro[...]
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Page 15
• Verif y the BIOS dr ive type. Make su re that you ent er ed th e corr ect drive t ype or translat ion geome try in the BIO S setu p progr am . The dr ive cap acity and num ber of se cto rs spec ifie d in the BI O S mus t no t exceed the spec ificatio ns sh own in the table o n pa ge 7. If the drive t ype is incorre ct, yo u must reru n the syst[...]
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Page 16
Specific T roublesho oting Pro cedures Meth ods for resolving spe cific drive inst allation problem s ar e listed on the following pag es. Thes e methods incorpor ate m any of the gener al troubles hooting t echniq ues d escribed in t he pre- vious se ction. At startup, the comput e r does not recognize the presence of the dri ve. • Check a ll ca[...]
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Page 17
At startup, the message “ HDD control ler fail ure” appears. • Check jum per settings on all drives . • Check all cards and cab les. During the FDISK program, you get an error message warn- ing of an attem pt to writ e to track 0 or to t he boot sector; t he message may also suggest that a vi r us is present. • This occurs in systems that[...]
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Page 18
During the FDISK program , the error m essage, “No Fixed Disk Present, ” appears. • Check a ll cables . • Check the power supply. • Reboot the com put er and make sure the drive spins up. • Ver ify the BI OS dr ive t ype . • Check f or I / O a ddress conflicts . During high-level format ting, the dri ve keeps finding hard errors and r[...]
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Page 19
• Check y our DOS v ersion. • Reinstall the DO S system files onto the h ard disc using th e SYS comm and (s ee your DOS manual) . • Check f or vir uses. During operation, the system error m essage, “Drive not Ready ,” appears. • Check a ll cables . • Check the power supply. • Reboot the com put er and make sure the drive spins up. [...]
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Page 20
Compatibi lit y notes • The Mar athon 8 10 co nforms t o the ATA interface spe cifica- tio ns. The ho st system BIOS m ust pro vide suppor t for th e ATA interf ace command set. For a de tailed descript i o n of the ATA comm an ds imple me nted by t his drive, see the Se agate M ara- thon 8 10 Pr oduct Manu al and the Draf t Propos ed ATA-2 Stand[...]
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Page 21
Techn ical suppo rt services If yo u need a ssist ance inst al ling you r drive, consult yo u r dea ler . Y our de aler is fam iliar wit h s ystem configu rations and can he lp you with syste m conflicts and othe r technical issues . If you need add itional ass istance with y our Seagate drive o r other Seagate product s, you c an call Sea BOARD ®[...]
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Page 22
SeaFA X You can use a touch -tone t elephone to access Sea gate’s autom at ed FAX sys tem to re ceive tech nical sup port informa- tion by retu rn FAX. This service is avai lable 24 hour s dai ly. Locatio n T elephone num ber United St ates 408-4 38- 2620 England 44 -1-62-847 -7080 Seagate Technical Support FAX. 408/438-8137 You can FAX questions[...]
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Page 23
Seagate’s i nternet connections Technical in formation for Seagate drives is available on the int ernet from S eagate’s World Wide Web home page (http://www .se agate .com) or Seagate’s ft p server (ftp://ftp.se agate .com). The f tp serve r co ntain s info rmat ion similar to that found on SeaBOARD. Mara tho n 810 Ins tallat ion Guide , Febr[...]
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Page 24
Storing and sh ipping your drive Keep you r original b ox and p acking materials f or storing or shippin g your drive. The box has a Seagate Ap pro ved P a ckag e label. Shipping a drive in an un approve d containe r voids the warran ty . Call your auth orized Seaga te distribu to r t o pur chase additional bo xes. Figure 2 sh ows a d rive in an a [...]
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Seagate Technology, Inc. 920 Disc Drive, Scotts Vall ey, CA 95066, USA Publ icati on Num ber: 36 336-2 01 , Fe bru ary 1 99 6, Prin te d i n US A[...]