Seagate STAW3000200 manual

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Table of contents for the manual

  • Page 1

    BlackArmor® NAS 110 User Guide[...]

  • Page 2

    BlackArmor® NAS 110 User Guide © 2009 Seagate Techn ology LLC. All rights reserved. Se agate, S eagate Techn ology, the Wave logo, and FreeAgent are tra demar ks or registered trademarks of Seagate Techno logy LLC, or one of its affiliates. All oth er trademarks or register ed trademarks are the propert y of their resp ective owners. When referri[...]

  • Page 3

    BlackArmor® NAS 1 10 User Guide 3 Contents Content s 1. Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    BlackArmor® NAS 1 10 User Guide 4 Contents 4. Getting the Most from Your BlackArmor® Server . . . . . . . . . . . . . 29 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Your Role as a BlackArmor Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Your BlackArmor NA[...]

  • Page 5

    BlackArmor® NAS 1 10 User Guide 5 Contents Automatic Sorting for Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Grace Time Limits for Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 File Protocol Support on Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Accessing Shares and[...]

  • Page 6

    About This Guide BlackArmor® NAS 1 10 User Guide 7 1. Preface • About This Guide • Kit Content s • System Requirements • Finding More Information About This Guide This User Guide provides all the in formation you need to successfu lly set up and use you r Seagate BlackArmor® NAS 1 10 server (BlackArmor NAS 1 10 server). This guide cont ai[...]

  • Page 7

    System Requ irement s BlackArmor® NAS 1 10 User Guide 8 System Requirement s Any computer that will be used to access your BlackArmor NAS 1 10 server must meet these requirements: • A Microsoft Windows ® or Apple Macintosh ® computer running one of these oper ating systems: • Windows XP or Windows V ista ® , with the latest Service Pack ins[...]

  • Page 8

    Introduction BlackArmor® NAS 1 10 User Guide 9 2. All About the Seagate BlackArmor® NAS 1 10 • Introduction • About the BlackArmor NAS 1 10 Server • What Y ou Can Do With the BlackArmor NAS 1 10 Server • The Diffe rence Between a BlackArmor Administrator and User • How to Get S tarted Introduction This chapter introduces the compone nts[...]

  • Page 9

    About the BlackArmor NAS 1 10 Server BlackArmor® NAS 1 10 User Guide 10 • BlackArmor Backup —Software that helps you back up files, applications, and even operating systems to your BlackArmor NAS 1 1 0 server . Y ou can also restore your system and data using this software. See the BlackArmor Backup User Guide for d etails. Features of the Bla[...]

  • Page 10

    About the BlackArmor NAS 1 10 Server BlackArmor® NAS 1 10 User Guide 11 Figure 1: Front of BlackArmor Server Hard Drive Activity System Status OneTouch Bu tton OneTouch USB Port (1)[...]

  • Page 11

    What Y ou Can Do With the BlackArmor NAS 1 10 Server BlackArmor® NAS 1 10 User Guide 12 What Y ou Can Do With the BlackArmor NAS 1 10 Server In general, you can use your BlackArmo r NAS 1 10 server to: • Create a central storage place for the f iles you want to share with other people on your local network or over the Internet. • Create and ma[...]

  • Page 12

    The Difference Between a BlackArmor Administrator and User BlackArmor® NAS 1 10 User Guide 13 • Recover quickly from a computer disaster , su ch as the unintentional deletion of import ant files, the failure of a disk drive, or the loss or the ft of your compute r . • Access your BlackArmor NAS 1 10 server over the Internet from anywhere in th[...]

  • Page 13

    How to Get S tarted BlackArmor® NAS 1 10 User Guide 14 • Download large W eb files directly to the server • Access music, video, and photos (if the BlackA rmor NAS 1 10 server is set up as a media server) • Share a USB printer that’ s connected to the BlackArmor NAS 1 10 server (if any) Note: The administrator can also create a user accoun[...]

  • Page 14

    How to Get S tarted BlackArmor® NAS 1 10 User Guide 15 BlackArmor Users St art Here T o get started with your BlackArmor NAS 1 10 server: 1. Ensure that you have these items from the BlackArmor administra tor: • The BlackArmor Discovery sof tware • The BlackArmor Backup soft ware • Y our BlackArmor NAS 1 10 log in name and password • The n[...]

  • Page 15

    Introduction BlackArmor® NAS 1 10 User Guide 17 3. Getting S t arted with Y our BlackArmor® Server • Introduction • Setup S teps for Administrators • Getting S tarted as a BlackArmor User Introduction This chapter provides step-by-step instructions for inst alling and setting up your BlackArmor® NAS 1 10 server and software . If you are no[...]

  • Page 16

    Setup S teps for Administrators BlackArmor® NAS 1 10 User Guide 18 Setup S tep s for Administrators If you are not a BlackArmor administrator , skip to page 26. Inst alling the BlackArmor NA S 1 10 Server and Sof tware Before you begin: • Ensure that your computer meet s the requirements listed on pa ge 8. • Ensure that you have a solid, flat,[...]

  • Page 17

    Setup S teps fo r Administrators BlackArmor® NAS 1 10 User Guide 19 The server powers on automatically an d the LED lights on the front panel of the server illuminate. 3. Insert the installa tion CD into your computer . The installat i on wizard opens automatical ly . Install both BlackArmor Discovery and BlackArmor Backup unless you are already u[...]

  • Page 18

    Setup S teps for Administrators BlackArmor® NAS 1 10 User Guide 20 Completing the Initial Setup The first time you log in to your BlackArmo r NAS 1 10 server , the setup wizard opens. T o complete the setup: 1. Click Next to begin the initia l setup of the BlackArmor server . 2. Read the Seagate BlackArmor license a greement, then click I Agree . [...]

  • Page 19

    Setup S teps fo r Administrators BlackArmor® NAS 1 10 User Guide 21 T o create custom shares: 1. In the menu bar , select Storage , click Shares , then click the Add icon. 2. Enter a name for the new share. T o make the share easy to recognize on the server , give it a name that’ s descriptive and easy to remember . 3. Enter a description of the[...]

  • Page 20

    Setup S teps for Administrators BlackArmor® NAS 1 10 User Guide 22 3. Customize the account as required: • User Name : Name user enters when lo gging in • Admin Ri ghts : Set s the user as a BlackArmor administrator • Full Name : User ’s na me • Password and Confirm Password : Up to 15 alphan umeric characters that user enters when loggi[...]

  • Page 21

    Setup S teps fo r Administrators BlackArmor® NAS 1 10 User Guide 23 Making BlackArmor Accessible Using Seagate Global Access Note: This step is optional. Only BlackArmor adminis trators can enable gl obal access for the server . Y ou can choose to make the BlackArmor NAS 1 10 server ’s files and folders accessible over the Web by enabling Global[...]

  • Page 22

    Setup S teps for Administrators BlackArmor® NAS 1 10 User Guide 24 6. Click Submit . See the Global Access user document ation for help granting other people access to your private share. Signing in to Y our Seag ate Global Access Account 1. Log in to the server with your user account. 2. In the Menu bar , select Global Access . 3. If not entered,[...]

  • Page 23

    Setup S teps fo r Administrators BlackArmor® NAS 1 10 User Guide 25 Y our BlackArmor NAS 1 10 server can also functi on as an iT unes server so that BlackArmor users can stream music directly to a network com pute r with iT unes installed, or to an iPod® connected to a network computer . 4. Set a recurring time for the server to check for new mus[...]

  • Page 24

    Getting S tarted as a BlackArmor User BlackArmor® NAS 1 10 User Guide 26 • Monitor the server locally or remotely (see page 39). The remainder of this guide introdu ces the server ’ s features and provides some recommendations to help you create a stor age system that meets your ne eds. Note: Don’t forget that you ar e also a BlackArmor user[...]

  • Page 25

    Getting St arted as a BlackArmor User BlackArmor® NAS 1 10 User Guide 27 • T o view shares, select the share and then click Vie w . • T o map a share, select the share you want, then click Map . • If prompted, log in using your BlackA rmor NAS 1 10 user name and p assword. The share is mounted and its icon appears on your Desktop (Mac). • [...]

  • Page 26

    Getting S tarted as a BlackArmor User BlackArmor® NAS 1 10 User Guide 28 4. The page refr eshes to indicate t hat Seagate has sent you an email. Global Access sends an invitation to join to the email address you entered; the email cont ains a link to a Web p age where you can open a Global Access account. Follow the on-screen instructions to open [...]

  • Page 27

    Introduction BlackArmor® NAS 1 10 User Guide 29 4. Getting the Most from Y our BlackArmor® Server • Introduction • Y our Role as a BlackArmor Administrator • Y our BlackArmor NAS 1 10 Server ’s Default Settings • Managing V olumes, Shares and S torage • Managing BlackArmor Users • Protecting Y our Files with Network Backups • Sett[...]

  • Page 28

    Y our Role as a Bla ckArmor Administrator BlackArmor® NAS 1 10 User Guide 30 Y our Role as a BlackArmor Administrator BlackArmor administrators h ave full access to all features and settings on the BlackArmor NAS 1 10 server , and to all files stored on it. Y our role as a BlackArmor administrator is to: • Manage the storage space a v ailable on[...]

  • Page 29

    Y our BlackArmor NAS 1 10 Server ’ s Defaul t Settings BlackArmor® NAS 1 10 User Guide 31 Y our BlackArmor NAS 1 10 Server ’ s Default Settings Y our BlackArmor NAS 1 10 server is preconfigured with settings that are appropriate for typical use, so that you can get st arted storing, sharing, and protecting your files right away: • User accou[...]

  • Page 30

    Managing V olumes, Sha res and S torage BlackArmor® NAS 1 10 User Guide 32 enable the iT unes service so that BlackArm or users can stream music directly to a network computer with iT unes installed (see p age 24). Managing V olumes, Shares and Storage This section discusses: • Understanding V olumes and Shares • Working with V olumes • Work[...]

  • Page 31

    Managing V olumes, Shares and Storage BlackArmor® NAS 1 10 User Guide 33 Wo rking with V olumes By default, the available st orage space in your BlackArmor NAS 1 10 serv er is configured into one volume. Creating New V olumes As a BlackArmor administrator , you can create a ll the shares you want in the default vo lume, or you can create a second [...]

  • Page 32

    Managing V olumes, Sha res and S torage BlackArmor® NAS 1 10 User Guide 34 Note: T o mount/map m ore than one private share at a time, each p r ivate share must h ave the same log on credentials. Private shares are created as part of a BlackArm or u ser ’s account. T o create a private share, open BlackArmor Manager (see p age 19). User accounts[...]

  • Page 33

    Managing V olumes, Shares and Storage BlackArmor® NAS 1 10 User Guide 35 Setting Storage S p ace Limi t s for BlackArmor Users By default, your BlackArmor NA S 1 10 server imposes no limits on a user’s storage space (except for the volume size set up for the user). However , as a BlackArmor administrator , y ou can set storage spa c e limits on [...]

  • Page 34

    Managing BlackArmor Users BlackArmor® NAS 1 10 User Guide 36 T o adjust the Downloader settings for your BlackArmor NAS 1 10 server , or to check the Downloader queue and re-prioritize existing jobs, open BlackArmor Manager (see pa ge 19). Downloader Management is in the S torage menu . For step-by-step instructions for using BlackArmor Manager , [...]

  • Page 35

    Protecting Y our Files with Network Backups BlackArmor® NAS 1 10 User Guide 37 Protecting Y our Files with Network Backup s Y ou can set up NAS to NAS backup, where a permanent link is created between your BlackArmor NAS 1 10 server and another server on your network, and automatic and continuous backups o f your BlackArmor NAS 1 10 server take pl[...]

  • Page 36

    Setting Y our BlackArmor Server as a Media Server BlackArmor® NAS 1 10 User Guide 38 7. Enter an alias name, then click Add new alias . 8. Click Submit . The settings are saved. 9. See the BlackArmor Manager online help fo r more information about the types of backup tasks you can set up. Setting Y our BlackArmor Server as a Media Server Y ou can [...]

  • Page 37

    Monitoring Y our BlackArmor NAS 1 10 Server BlackArmor® NAS 1 10 User Guide 39 Monitoring Y our BlackArmor NAS 1 10 Server BlackArmor Manager and the BlackArmor NAS 1 1 0 server itself provid e many ways to monitor the server ’s activity and st atus: • Monitoring S tatus with the Server ’s LEDs • Using Email Alerts to Monitor Server S tatu[...]

  • Page 38

    Changing the Se rver ’s Advanced Settings BlackArmor® NAS 1 10 User Guide 40 2. If the LAN port LED has gone of f, you may have lost your network conne ction. If the disk drive LED is amber in color , the drive may have failed (or been removed). See Chapter 6 “Solving Prob lems” on page 51 for help solving the problem. Using Email Alert s to[...]

  • Page 39

    Changing the Server ’s Advanced Settings BlackArmor® NAS 1 10 User Guide 41 • “Power Saving Settings” on p age 41 • “Secure Socket Layer (SSL) Settings” on page 42 • “Uninterruptible Power Supply (UPS) Settings” on p age 42 • “Web Access Protocol Se ttings” on page 42 • “Workgr oup and Domain Settings” on page 42 Dy[...]

  • Page 40

    Changing the Se rver ’s Advanced Settings BlackArmor® NAS 1 10 User Guide 42 Secure Socket Laye r (SSL) Settings Note: Only people familiar with SSL should try adding SSL suppor t to the BlackArmor NAS 1 10 server . SSL (also known as T ransport Layer Security) is a type of encryption used to protect data being sent over a network or the Interne[...]

  • Page 41

    Maintaining Y our BlackArmor NAS 1 10 Server BlackArmor® NAS 1 10 User Guide 43 Alternatively , you can set your BlackArmor NAS 1 10 server as a domain member . A domain is a group of computers administered as a single unit from a ce ntral location. When you add the BlackArmor server a s a domain member , it is centrally managed by a Windows domai[...]

  • Page 42

    Resetting Y o ur BlackArmor NAS 1 10 Server BlackArmor® NAS 1 10 User Guide 44 Keeping the Server ’ s Firmware Current Note: Only a BlackArmor administrator can update the server ’s firmware. Y ou should update your server ’s firmware (essentially , software that’ s built into the server) as new versions become available, to ensure that yo[...]

  • Page 43

    Introduction BlackArmor® NAS 1 10 User Guide 45 5. T ip s for BlackArmor® Users • Introduction • Understanding Y our BlackArmor User Account • Accessing Shares and Files on the Server • Backing Up Y our Files • Accessing Y our BlackArmor Files Over the W eb • Downloading Large W eb Files to Y our BlackArmor Server • Retrieving Delet[...]

  • Page 44

    Understanding Y our BlackArmo r User Account BlackArmor® NAS 1 10 User Guide 46 Private Shares Private shares are password protected a nd restricted to use by people designated by your BlackArmor administra tor . Once the BlackArmor administra tor creates a us er account, you can limit access to a private share by: • Limiting access to this shar[...]

  • Page 45

    Accessing Shares and Files on the Server BlackArmor® NAS 1 10 User Guide 47 Grace T ime Limit s for Quot as If there is a storage quot a for your account, your BlackArmor administrator can set a grace time limit, which al lows a quot a to exceed its storage limit ations for a period of time. Once the grace date is reached, no additio nal files can[...]

  • Page 46

    Backing Up Y our Files BlackArmor® NAS 1 10 User Guide 48 Backing Up Y our Files T o protect your important files from loss, co rruption, or accidental deletion, you should complete and maintain regular file backups using BlackArmor Backup. Y ou can also back up files by downloading them from your BlackArmor NAS 1 10 server to an external USB driv[...]

  • Page 47

    Accessing Y our BlackArmor Files Over the W eb BlackArmor® NAS 1 10 User Guide 49 ports), then open BlackArmor Manager (see p age 19). The Backup Manager is in the S torage menu. For step-by-step instructions fo r backing up y our files, refer to the BlackArmor Manager online Help. Backing up Using the Front USB Port The front USB port on the Blac[...]

  • Page 48

    Downloading Large Web Files to Y our BlackArmor Server BlackArmor® NAS 1 10 User Guide 50 • Upload important file s from your laptop so that you know they’re safe while you continue to travel. • Grant other people access to files on your private share. T o access your BlackArmor NAS 1 10 server over the Web: • Ensure that Global Access is [...]

  • Page 49

    General T roubl eshooting Tip s BlackArmor® NAS 1 10 User Guide 51 6. Solving Problems This chapter provides solutions to the mo st common problems you may encounter while setting up and using your BlackArmor® server: • General T roubleshooting T ips • Common Problems and Solutions • Resetting Y our BlackArmor NAS 1 10 Server General T roub[...]

  • Page 50

    Common Problems and Solutions BlackArmor® NAS 1 10 User Guide 52 I can’t open Bla ckArmor Manager . Check that the server is powered on and connected to the network. Run BlackArmor Discovery and try to reconnect with the server , then launch BlackArmor Manager . I can’t log in to BlackArmor Manager . Ensure that you are using a valid user name[...]

  • Page 51

    BlackArmor® NAS 1 10 User Guide 53 7. T echnical S pecifications Network Connection • 1 10/100/1000 Ethernet RJ-45 netwo rk connector USB Port s • 2 USB 2.0 ports (1 at front, 1 at rear) Power Supply • 90W external power supply (full rang e AC input; 19V DC output) Disk Drives • 1 SA T A II disk drive Physical Dimensions • Height: 173 mm[...]

  • Page 52

    BlackArmor® NAS 1 10 User Guide 55 8. Glossary access level Also known as permission level, the amount of access any person has to the BlackArmor® server . BlackArmor Manager has two permission levels: administrator and user . administrator A BlackArmor administrator is responsible fo r the BlackArmo r NAS 1 10 server and all it s settings. An ad[...]

  • Page 53

    BlackArmor® NAS 1 10 User Guide 56 group account In BlackArmor Manager , a collection of user acco unts grouped tog ether to make it faster and easier to manage a ccess to shares. All users in a grou p have the same level of access to any particular share. See a lso user account. hot-swap T o remove and replace a disk drive without firs t powering[...]

  • Page 54

    BlackArmor® NAS 1 10 User Guide 57 RSA key An encryption decoder that’s part of SSL, a type of encryption used to protect dat a being sent over a network or the Internet. “RSA” st ands for Rivest, Shamir , and Adelman, who invented the technology . Seagate Global Access A service that you can use to view , download, share, and work with the [...]

  • Page 55

    BlackArmor® NAS 1 10 User Guide 58 USB drive A portable disk drive that connect s to a computer with a USB cable, instead of being installed inside the computer itself. Also known as a thumb drive, jump drive, flash drive, or external USB hard drive. user In BlackArmor Manager , a person who can save, back up, and sh are files using the BlackArmor[...]

  • Page 56

    BlackArmor® NAS 1 10 User Guide 59 Index Index A administrator password 19 administrators 7 allocating spac e to user s 35 limiting storage space 35 setting time limits 47 time limits for storage 47 tips for getting started 14 alerts 40 automatic firmware updates 44 B backup front USB port 49 OneTouch, about 10 server to server 48 USB drive 48 Bla[...]

  • Page 57

    Index BlackArmor® NAS 1 10 User Guide 60 K kit contents 7 L LAN port 10 LEDs 10 , 39 M maintaining the server 43 manual firmware updates 44 monitoring email alerts 40 LEDs 39 N network default settings 31 NFS 34 NTP 41 O OneTouch backup, about 10 OneTouch button 11 operating system support 8 P power 41 R recycle bin 34 requireme nts 8 Reset button[...]

  • Page 58

    BlackArmor® NAS 1 10 User Guide 61 Index default settings 31 Web access protocol 42 workgroup s 42[...]