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Seagate STBM2000100 manual

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Table of contents for the manual

  • Page 1

    Seagate Business S torage 1-Bay , 2-Bay , and 4-Bay NAS User Guide[...]

  • Page 2

    Seagate Business Storage NAS User Guide © 2013 Seagate T echnology LLC. All rights reserved. Seagate, Se agate T echnology , the W ave logo, and FreeAgent are tra demar ks or registered trademarks of Se agate T echnology LLC, o r one of its af filia tes. All other tra demarks or registered trademarks are the property of their respective owners. Wh[...]

  • Page 3

    Seagate Business S torage NAS User Guide 3 Content s 1. Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Computer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    Seagate Business S torage NAS User Guide 4 Accessing the Wiki Server on the Seagate NAS . . . . . . . . . . . . . . . . . . . . . 20 5. Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 General Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Common Problem[...]

  • Page 5

    Preface About This Guide Seagate Business S torage NAS User Guide 5 1. Preface • About This Guide • Computer Requirements • Finding More Information About This Guide This User Guide is for users only . Y our administrator should have already set up your Seagate NAS, created a user account for you, a nd provided you with information to help yo[...]

  • Page 6

    Prefac e Finding More Information Seagate Business S torage NAS User Guide 6 Finding More Information Contact your administrator to obtain more info rmation about your Seagate NAS. Additionally , review these document s to help you back up your data and access your data remotely: • Seagate NAS Backup User Guide • Seagate Global Access User Guid[...]

  • Page 7

    All About the Seagate Busin ess S torage NAS Introduction Seagate Business S torage NAS User Guide 7 2. All About the Seagate Business S torage NAS • Introduction • About the Seagate Business S torage NAS • What Y ou Can Do With the Seagate NAS • How to Get S tarted Introduction This chapter introduces your Seagate Busines s S torage NAS an[...]

  • Page 8

    All About the Seagate Business S torage NAS How to Get S tarted Seagate Business S torage NAS User Guide 8 • Share your files—contract s, business presentations, progress report s, and so on—with other people on your local n etwork or with business clients over th e Internet. • Recover quickly from a computer disaster , su ch as the uninten[...]

  • Page 9

    All About the Seagate Business Storage NAS How to Get S tarted Seagate Business S torage NAS User Guide 9 2. Install the Seag ate NAS software (see page 1 1). Note: Y ou don’t need to install the Seagate NAS Backup sof tware if you are already using oth er software for regular file backups. 3. Connect to the server and the sh ared folders you hav[...]

  • Page 10

    All About the Seagate Business S torage NAS How to Get S tarted Seagate Business S torage NAS User Guide 10[...]

  • Page 11

    Getting S tarted with Y our Seagate Business S torage NAS Getting S tarted as a Seagate NAS User Seagate Business S torage NAS User Guide 1 1 3. Getting S t arted with Y our Seagate Business S torage NAS Getting S t arted as a Seagate NAS User Follow the steps in t his section to get started with your Seagate NAS. 1. Ensure that you have received t[...]

  • Page 12

    Getting S tarted with Y our Seagate Business Stor age NAS Getting S tarted as a Seagate NAS User Seagate Business S torage NAS User Guide 12 Note: Y ou can mount/map as many public and privat e shared folder s as you need to. However , to mount/map more than one private share, each private share must have the same log on credentials. 6. Save your f[...]

  • Page 13

    Getting S tarted with Y our Seagate Business S torage NAS Getting S tarted as a Seagate NAS User Seagate Business S torage NAS User Guide 13 • Password: Enter a password. This is the passwo rd you will use to access Seagate Global Access remotely . • Click Submit to create the account. T o register an existing T appIn account with Seagate Globa[...]

  • Page 14

    Getting S tarted with Y our Seagate Business Stor age NAS Getting S tarted as a Seagate NAS User Seagate Business S torage NAS User Guide 14[...]

  • Page 15

    Using Y our Seagate Business S torage NAS Introduction Seagate Business S torage NAS User Guide 15 4. Using Y our Seagate Business S torage NAS • Introduction • Understanding Y our Seagate NAS User Account • Accessing Shared Folders and Files o n the Seagate NAS • Backing Up Y our Files • Accessing Files on Y our Seagate NAS Over the W eb[...]

  • Page 16

    Using Y our Seagate Business S torage NAS Under standing Y our Seagate NAS User Account Seagate Business S torage NAS User Guide 16 Private Shared Folders Private shared folders are password protected and restricted to use by individuals designated by your Seagate NAS administrator . Once the Seagate NAS administrator creates a user account, you ca[...]

  • Page 17

    Using Y our Seagate Business Storage NAS Accessing Shared Folders and Files on the Seagate NAS Seagate Business S torage NAS User Guide 17 See your Seagate NAS administrator to find out if th e shared folders that you can access have automatic download so rting enabled. Grace T ime Limits for Quot as If there is a storage quot a for your account, y[...]

  • Page 18

    Using Y our Seagate Business S torage NAS Accessing Files on Y our Seagate NAS Over the Web Seagate Business S torage NAS User Guide 18 Backing Up Files with Seagate NAS Backup Seagate NAS Backup is a full backup sof tware appl ication with a wide range of features that let you customize a backup system to suit your needs. Note: Seagate Backu p sof[...]

  • Page 19

    Using Y our Seagate Busin ess S torage NAS Down loading Large Web Files to Y our Seagate NAS Seagate Business S torage NAS User Guide 19 • Upload important file s from your laptop so that you know they’re safe while you con tinue to travel. • Grant other people access to files on your private share. T o access your Seagate NAS over the W eb: [...]

  • Page 20

    Using Y our Seagate Business S torage NAS Accessing the Wiki Server on the Seagate NAS Seagate Business S torage NAS User Guide 20 Accessing the Wiki Server on the Seagate NAS The Seagate NAS administrator may enable the Wiki server on the NAS. The Wiki server is a local web site on the Seagate NAS that can be used for informatio n sharing and coll[...]

  • Page 21

    Solving Problems General Troubleshooting T ips Seagate Business S torage NAS User Guide 21 5. Solving Problems This chapter provides solutions to the mo st common problems you may encounter while using your Seagate Bu siness S torage NAS: • General T roubleshooting T ips • Common Problems and Solutions General T roubleshooting Tip s If you have[...]

  • Page 22

    Solving Problems Common Problems and Solutions Seagate Business S torage NAS User Guide 22 I can’t access a shared folder . • Ensure that you have access to that shared folder . • Ensure that you are using a valid username and password. Remember that username s and passwo rds are case-sensitive. • The volume that cont ains the shared folder[...]

  • Page 23

    Glossary Seagate Business S torage NAS User Guide 23 6. Glossary access level Also known as permission level, the amount of access any person has to the Seagate NAS. Seagate NAS Manager has two permission leve ls: administrator and user . administrator A Seagate NAS administrator is responsible fo r the Seagate NAS and all its settings. An administ[...]

  • Page 24

    Glossary Seagate Business S torage NAS User Guide 24 group account In Seagate NAS Manager , a collection of user account s grouped together to make it faster and easier to manage access to sha red folders. All users in a group have the same level of access to any particular s hare. See also user account. hot-swap T o remove and replace a disk drive[...]

  • Page 25

    Glossary Seagate Business S torage NAS User Guide 25 NTP (Network T ime Protocol) server Synchronizes the date and time o f computers and servers on a network, based on Coordinated Universal T ime (UTC). pa r i ty Data created in volumes with RAID 5 protection t hat’s used to reconstruct files if one of the disk drives in the server fails. See al[...]

  • Page 26

    Glossary Seagate Business S torage NAS User Guide 26 Seagate Global Access A service that you can use to view , download, share, and work with the files stored on your Seagate NAS server from anywhere in the worl d. Y ou can also use Global Access to upload files to your Seagate NAS server . server A computer or device on a network that man ages re[...]

  • Page 27

    Glossary Seagate Business S torage NAS User Guide 27 power for you to save whatever files you’re working on and properly power off the computer or server; it’s not meant to keep any system running for the duration of a power failure. USB Universal Serial Bus. The interface between your comp uter and the USB devices you plug into it. Y our compu[...]