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Seiko DPU-414 manual

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Table of contents for the manual

  • Page 1

    USER’S GUIDE Thermal Printer DPU-414 Read this manual carefully before using the printer. Keep this manual in a place where it can be accessed quickly. Seiko Instruments Inc.[...]

  • Page 2

    DPU-414 THERMAL PRINTER USER’S GUIDE Document Number U00120592100 First Edition June 2010 Copyright  2010 by Seiko Instruments Inc. All rights reserved. Seiko Instruments Inc. (SII) has prepared this manual for use by SII personnel, licensees, and customers. The information contained herein is the property of SII and shall not be reproduced in[...]

  • Page 3

    Applicable EC Directive and Standards Product: Thermal Printer DPU-414-40B-E, DPU-414-41B-E Directive: Title 2004/108/EC EC Electromagnetic Compatibility Directive 2009/125/EC Directive on Eco-Design of Energy-related Products Standards EN 55022 Class B EN 61000-3-2 EN 61000-3-3 EN 55024 Product: AC adapter PW-4007-EC-E Directive: Title 2004/108/EC[...]

  • Page 4

    Federal Communications Commission (FCC) compliance statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and [...]

  • Page 5

    - 1 - INTRODUCTION Thank you for purchasing the DPU-414 thermal printer. This USER’S GUIDE explains how to handle DPU-414 thermal printer (hereinafter referred to as printer), specified AC adapter, specified battery pack and specified AC cable (hereinafter, omit “specified”). This USER’S GUIDE applies to the following product. ・ DPU-414-4[...]

  • Page 6

    - 2 - SAFETY PRECAUTIONS The following symbols are used in this manual in order to make use of the printer properly and prevent the printer from being damaged. Follow the instructions marked with the symbol. Severe Personal Injury or Death Failure to follow the guidelines marked with this symbol could result in severe personal injury or death. Mino[...]

  • Page 7

    - 3 - Precautions in the Printer WARNING DO NOT use the printer, the AC adapt er and the AC cable in countries where these items do not comp ly with the regulations. Doing so, we do not assure the safe ty of these products and you will be responsible for violat ion of regulations. POWER OFF the printer, unplug the pow er cable from the power outlet[...]

  • Page 8

    - 4 - DO NOT put the printer into water in a place where it could get wet. Doing so may cause fire, a failure or other accidents. DO NOT touch the printer by wet hand. If not, it might cause electric shock. POWER OFF the printer before removi ng/inserting the battery pack. If not, it might cause electric shock. UNPLUG the AC plug from the outlet wh[...]

  • Page 9

    - 5 - CAUTION If the printer is not used for a l ong time, unplug the AC plug from the outlet and remove the battery pack from the printer. If not, it might cause fire or electric shock. When cleaning the printer, unplug t he AC plug from the outlet and remove the battery pack from the printer. If not, it might cause fire or electric shock. Keep th[...]

  • Page 10

    - 6 - Be sure to hold the battery cover to the printer when the battery pack is inserted in the printer. Fall of the battery pack due to the batte ry cover slid off may cause injury or any damages. DO NOT make your hair, etc. whic h are easily entangled in the printer approach to the printer during the operation Doing so may cause injury.[...]

  • Page 11

    - 7 - Precautions in the Battery pack (Option) WARNING If you find any of the following abnormalit ies in the battery pack, remove the battery pack from the printer and keep away from fire.  When the battery pack gave out a nasty smell, reached an extraordinarily high temperatur e or showed any unusual sign.  When the battery pack case was br[...]

  • Page 12

    - 8 - DO NOT apply strong impact to the battery pack with a hammer or a nail, and DO NOT crush it. Doing so may cause liqui d leakage, explosion, ov erheating or fire leading to fire or injury. DO NOT put the battery pack into wate r. Always keep it away from rain and water. Doing so may cause liqui d leakage, explosion, ov erheating or fire leadin[...]

  • Page 13

    - 9 - OPERA TING PRECAUTIONS Please follow the precautions below to enjoy and maintain the full performance of the printer. Using the printer  Be careful not to drop or bump the printer.  DO NOT place the printer in any place where it will be subjected to direct sunlight or the corrosive gas will generate. Install the printer in a location wi[...]

  • Page 14

    - 10 -  Always use the specified thermal paper TP-411L. Installation  Install the printer in a flat, stable place.  Do not install the printer in the following places:  Places with strong vibration  Places with oily or iron dust  Hot or cold places  Humid places More than 40  C (104  F) More than 80%RH Less than 0°C (32?[...]

  • Page 15

    - 11 - NOT A TIONS USED IN THIS MANUAL The following two types of notations are used throughout this manual to denote items of caution and items to remember:  This box contains items that when not followed may lead to a malfunction or to a deterioration of performance.  This box contains helpful hints to remember when using the printer. HINT [...]

  • Page 16

    - 12 - 1 PREP ARA TION 1.1 Unpacking Once you have opened the carton, make sure it contains the printer and all accessories. The standard configuration contains the following items: The option configuration contains the following items: *1: The AC adapter does not include the AC cable. Please be sure to purchase SII specified options. *2: Applicabl[...]

  • Page 17

    - 13 - 1.2 Part Names Front P aper cov er window Paper c over Pow e r Swi tch Pow e r LED Back P ar allel input c onnec t o r Se r ial input c onnec t o r Pow e r sup pl y jack G round s cr ew Bottom M odel plat e B a tte r y p a c k cov e r[...]

  • Page 18

    - 14 - 1.3 Operation Panel 1 Power Switch Slide the Power Switch to turn the power on (ONLINE) or off. 2 FEED button Feeds the thermal paper when pressed in OFFLINE mode. (See the Hint on the next page). 3 ONLINE button Press to toggle between OFFLINE and ONLINE. 4 Power LED Indicates the power is on. Blinks once every second to indicate the batter[...]

  • Page 19

    - 15 -  DO NOT press and hold the ONLINE button and FEED button for 30 seconds or more, because it will cause the Software DIP switches to reset and you will not be able to use the printer.  Be sure the thermal head is in the home position (at the far left) before turning off the Power Switch. If left away from the home position for a long pe[...]

  • Page 20

    - 16 - 2 OPERA TION 2.1 Connecting AC Adapter 1. Turn off the power. 2. Plug the DC plug on the AC adapter into the power supply jack on the printer. 3. Plug the AC adapter into an outlet. 4. Turn on the power.  Always use an SII specified adapter.  DO NOT touch the pins of the DC plug.  To remove the AC adapter, turn off the Power Switch [...]

  • Page 21

    - 17 - 2.2 Loading the Thermal Paper Opening and Closing the Paper Cover 1. Lightly push up on the front of the paper cover with your thumb and rotate it toward the back of the printer. 2. Close the paper cover and push down on it to lock it into place.[...]

  • Page 22

    - 18 - Loading the Thermal Paper 1. Turn on the power. 2. Cut the tip of the thermal paper straight across. New paper can be inserted as is. (See figure on right) 3. Open the paper cover. 4. Push the tip of the thermal paper into the inlet at the bottom of the paper holder, until the auto-loader catches it and feeds about 10cm of it through the pap[...]

  • Page 23

    - 19 - 2.3 Setting the Software DIP Switches (SWDIP switch) The startup settings and input method can be set by the Software DIP switches (SWDIP switch). Refer to section 2.4, SWDIP Switch Settings, for details on the different settings. 1. Slide the Power Switch to OFF. 2. Slide the Power Switch to ON while pressing the ONLINE button. Release the [...]

  • Page 24

    - 20 - complete!!” is printed out and the printer returns to ONLINE mode. 6. As soon as switch number 8 of SWDIP switch 3 is set, the printer writes the settings to memory regardless of which button (ONLINE or FEED) is pushed.  NEVER turn the printer off while it writing the new settings to memory. Always wait until “Dip SW setting complete![...]

  • Page 25

    - 21 - 2.4 SWDIP Switch Settings (1) SWDIP switch 1 indicates factory default setting. Switch No. Function ON OFF 1 Input Method Parallel Serial 2 Printing speed High Low 3 Auto loading ON OFF 4 CR function Carriage return and line feed Carriage return 5 SWDIP switch Setting Command Enable Disable 6 to 8 Print density See the table below Switch No.[...]

  • Page 26

    - 22 - (2) SWDIP switch 2 Switch No. Function ON OFF 1 Print mode Normal printing (40 columns) Condensed printing (80 columns) 2 User-defined characters back-up ON OFF 3 Chatacter type Ordinary characters Special characters 4 Zero font 0 0 5 to 8 International character set See the table below Switch No. Character set 5 6 7 8 Japanese ON ON ON ON A[...]

  • Page 27

    - 23 - (3) SWDIP switch 3 Switch No. Function ON OFF 1 Data bit length 8 bits 7 bits 2 Parity permission Without With 3 Parity condition Odd Even 4 Flow control H/W BUSY XON/X OFF 5 to 8 Baud rate See the table below Switch No. Baud rate 5 6 7 8 75 bps ON ON ON ON 110 bps ON ON ON OFF 150 bps ON ON OFF ON 300 bps ON ON OFF OFF 600 bps ON OFF ON ON [...]

  • Page 28

    - 24 - 2.5 Connecting the Printer Connection 1. Turn off the printer and computer. 2. Connect the printer to the computer with an interface cable. Parallel : Secure with veil lock. Serial : Secure with screws. 3. Set the printer SWDIP switches to match the input method. 4. Turn on the printer and the computer.  Select the correct interface cable[...]

  • Page 29

    - 25 - Parallel Serial[...]

  • Page 30

    - 26 - 2.6 Test Print In a test print, characters 20H to FEH are printed in condensed, ordinary and double-width modes according to the international, special character and zero font settings of the SWDIP switches. This is followed by a small checkered pattern and solid black pattern printed dot by dot, after which the current settings are printed.[...]

  • Page 31

    - 27 - 2.7 HEX Dump Print Data input from the computer is printed in hexadecimal codes and in characters to allow you to check if data has been input correctly from the computer. 1. Turn off the power. 2. Turn the power on while pressing the FEED button. 3. Push the ONLINE button when the OFFLINE LED lights (this can be done even if the test print [...]

  • Page 32

    - 28 - 2.8 Printing 1. Turn on the power to the printer and the computer. 2. Check that the ONLINE LED lights. When the thermal paper is not set, the OFFLINE LED blinks. When the thermal paper is loaded, the OFFLINE LED lights. Press the ONLINE button so put the printer ONLINE. 3. Send a print command from the computer to the printer. Example: Prin[...]

  • Page 33

    - 29 - 2.10 Handling the Battery Pack A fully charged battery pack can print about 3000 lines (40 columns of the number ”8”). The battery discharges when it is not used for a long time, therefore, immediately recharge the battery after purchase or after long periods of storage.  Always use an SII specified battery pack. Inserting the Battery[...]

  • Page 34

    - 30 - Removing the Battery Pack 1. Remove the battery cover as shown in Figure 1. 2. Pull out the battery pack, grab the connector with your thumb and index finger, and remove it by pulling up on it. 3. Close the battery cover. Figure 1 Figure 2 Charging the Battery pack 1. Connect the AC adapter to the printer. 2. Turn on the printer. The Power L[...]

  • Page 35

    - 31 - When the Battery pack Gets Low During Printing When the Power LED starts blinking about once every 0.5 seconds and the printer goes OFFLINE, connect the AC adapter. The ONLINE LED will blink if there is data left in the memory buffer. In order to print the remaining data, connect the AC adapter as quickly as possible and push the ONLINE butt[...]

  • Page 36

    - 32 - 3 PRINTER FUNCTION 3.1 Buffer Full Printing The DPU-414 has a line buffer to receive data in one-line units. If data with more columns than one line is received, printing will start, even if there is no print command. This is called “ Buffer full printing ”. 3.2 Interval Home Return To protect the printer, the head returns to the home po[...]

  • Page 37

    - 33 - If an error occurs: A or B: 1. Turn off the Power Switch. 2. Remove the foreign material. 3. Turn on the Power Switch. C: Use the printer at 0 to 40  C (32 to 104  F). D: Connect the AC adapter and turn on the Power Switch to charge the battery pack. 3.4 Out-of-Paper Detection When the thermal paper runs out, the printer goes OFFLINE a[...]

  • Page 38

    - 34 - 4 CONTROL CODE The DPU-414 uses control codes to change forms and characters. The control codes are not printed. There are two types of function codes: basic function codes t hat can be used independently and extended function codes used with the ESC Sequence. Basic codes Code Function BS Back space HT Horizontal tab LF Line feed FF Form fee[...]

  • Page 39

    - 35 - ESC sequence codes Code Function ESC+ ”%” +n Select user-definable characters ESC+ ”&” +s+n Register user-definable characters ESC+ ”:” +s+SP+SP Delete us er-definable characters ESC+ ”0” Set 11-dot line feed ESC+ ”2” Set 15-dot line feed ESC+ ”3” Set line feed length in half dots ESC+ ”.” +n1+n2+n3 Function s[...]

  • Page 40

    - 36 - 5 CHARACTER CODE T ABLE  Japanese Character Set The following table is the Japanese character set when 0 is set to normal 0. • SP denotes space. • Blank codes are ignored. • Function codes are enclosed in thick lines. Upper 4 bits Lower 4 bits[...]

  • Page 41

    - 37 -  IBM Character Set The following table is the English character set when 0 is set to normal 0 . • SP denotes space. • Blank codes are ignored. • Function codes are enclosed in thick lines. Upper 4 bits Lower 4 bits[...]

  • Page 42

    - 38 - 6 SPECIFICA TIONS 6.1 General Specifications Printer specifications Printing method : Thermal serial dot Character mode Total number of dots : 9  320 dots / line Character matrix : 9 dot high  7 dot wide Space between characters : 1dot Columns : 40 column (normal), 80 column (condensed) Printing direction : Unidirectional or bidirectio[...]

  • Page 43

    - 39 - Specifications of Specified AC Adapter (Option) Item Specifications Product No. PW-4007-JU1-E Input 100VAC to 120VAC 50Hz to 60Hz Output 7.0VDC 2.0A Dimensions W104mm  D43mm  H32mm Cable length : 1.85m Mass Approx. 160g Regulation *1 USA, Canada, Japan, Taiwan * 1: Please ask if the AC adapter can use in other than countries above to o[...]

  • Page 44

    - 40 - Specifications of the AC Cable (Option PW-4007-JU1-E only) Item Specifications Product No. CB-US04-18A-E Cable length Approx. 1.75m Regulation *1 USA, Canada * 1 Please ask if the AC cable can use in other than countries above to our sales representative. Specifications of the AC Cable (Option PW-4007-EC-E only) Item Specifications Product N[...]

  • Page 45

    - 41 -  List of Compliance with Regulation Please check the list below to see if the printer and its accessories can be operated in destination countries and comply with the regulations.  : Compliance with regulation countries* 1 Specified AC adapter USA Canada Japan Taiwan Republic of Korea EU (except United Kingdom) United Kingdom Australia[...]

  • Page 46

    - 42 - 6.2 Interface Specifications Parallel (1) Specifications Data input : 8 bits parallel (Centronics) Handshake: STROBE , BUSY, and ACK (2) Connector signal description Pin no. Signal I/O Function 1 STROBE Input Data strobe 2 to 9 DATA 0 to 7 Input Carries the input data 1 when high and 0 when low 10 ACK Output Signal showing that data is recei[...]

  • Page 47

    - 43 - (3) Data Input Timing (Unit:  s, typical) (4) Signal Conditions Standard Item Min. Typ. Max. Unit Input : Low Level Voltage 0.0  0.9 V Input : High Level Voltage 3.5  5.0 V Output : Low Level Voltage   0.5 V Output : High Level Voltage 3.5   V 5.3 4.8 1.0 0.5 Min. 0.5 Min. 0.5 Min. DATA 0 DATA 7 STRO BE BUSY A CK[...]

  • Page 48

    - 44 - Serial (1) Specifications Data input : RS-232C Data control : H/W BUSY, XON/XOFF (2) Connector signal description Pin no. Signal I/O Function 1 N.C.  No connection 2 TxD Output XON/XOFF Output 3 RxD Input Data reception 4   Connected to pin 6 5 GND  Ground 6   Connected to pin 4 7 N.C.  No connection 8 RTS Output Data se[...]

  • Page 49

    - 45 - (3) Error processing The following characters are printed when an error occurs. ? (3FH) : Framing error ! (21H) : Parity error * (2AH) : Overrun error Turn the power off and check computer and DPU-414 SWDIP switch settings.  Always power OFF the printer before the host computer. Powering OFF the computer before the printer may cause the p[...]

  • Page 50

    - 46 - 7 TROUBLESHOOTING Check the following points if the printer has malfunctioned or does not operate at all. If it has still problems, call SII representative or the branch office. If the power does not turn on (the Power LED is off) Checkpoint Action Reference page Is the Power Switch on? Turn on Power Switch.  Is the AC adapter connected c[...]

  • Page 51

    - 47 - If the printer does not print or stops during printing Checkpoint Action Reference page Is the OFFLINE LED flashing? The thermal paper has run out. Load more paper. 18 Are the ONLINE and OFFLINE LEDs on? An error has occurred. See Section 3.3. 32 Is the OFFLINE LED on? Set printer ONLINE. 14 Is the ONLINE LED ON and the Power LED blinking? I[...]

  • Page 52

    - 48 - If the printer prints wrong characters Checkpoint Action Reference page Is interface cable connected correctly? See Section 2.5. 24 Are the SWDIP switches set correctly? Set the SWDIP switches according to the input method. In serial input, “!”, “?”, “*” is printed for the incorrect set at SWDIP switch 3. Set them according to th[...]

  • Page 53

    - 49 - 8 CARING FOR THE DPU-414 PRINTER If the outside of your printer gets dirty, wipe it with a soft, dry cloth. If it gets very dirty, wet a soft cloth with mild detergent diluted with water, squeeze it well, and clean the printer.  DO NOT use thinner, benzine, or other volatile chemicals.  DO NOT allow water to get inside the printer. NOT[...]

  • Page 54

    Seiko Instruments Inc. 1-8, Nakase, Mihama-ku, Chiba-shi, Chiba 261-8507, Japan Print System Division Telephone:+81-43-211-1106 Facsimile:+81-43-211-8037 Seiko Instruments USA Inc. Thermal Printer Div. 2990. Lomita Blvd., Torrance, CA 90505, USA Telephone:+1-310-517-7778 Facsimile:+1-310-517-8154 Seiko Instruments GmbH Siemensstrasse 9, D-63263 Neu[...]