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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sennheiser D 10 USB ML, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sennheiser D 10 USB ML one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Sennheiser D 10 USB ML. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Sennheiser D 10 USB ML should contain:
- informations concerning technical data of Sennheiser D 10 USB ML
- name of the manufacturer and a year of construction of the Sennheiser D 10 USB ML item
- rules of operation, control and maintenance of the Sennheiser D 10 USB ML item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sennheiser D 10 USB ML alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sennheiser D 10 USB ML, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sennheiser service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sennheiser D 10 USB ML.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Sennheiser D 10 USB ML item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
D 10 series Wireless DECT headset system Instruction manual[...]
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D 10 series | 1 Contents Contents Important safety information ................. .......................... ...................... ...... 2 Scope of delivery ....................... ..................... ..................... ........................... . 4 Base stations with components .... ...... ..... ............ .............. ........... ....[...]
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Important safety information D 10 series | 2 Important safety information 왘 Please read this instruction manual carefully and completely before using the product. 왘 Always include this instruct ion manual when passing the prod uct on to thi rd parties. 왘 Do not use an obviou sl y defective pr oduct. Preventing damag e to health and accidents [...]
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Important safety information 3 | D 10 series S afety instruct ions for Lithium- Polymer rechargeable batteries In extreme cases, abuse or misuse of rechargeable batteries can l ead to: WA R N I N G •e x p l o s i o n , • fire development, • heat generation or •s m o k e / g a s d e v e l o p m e n t . Only charge rechargeable batteries at a[...]
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Scope of deli very D 10 series | 4 Scope of delivery The D 10 series base st ations mar ked with ML in their name are optimized for Microsof t Lync ™ . Base stations with components The scope of delivery includes – de pending on the product purchased – a base statio n and/or a headset with corresponding componen ts. Headset with component[...]
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Product overview 5 | D 10 series Product overview Product overview of the base station Overview of the front Overview of the rea r – Phone version Magnetic holder with charging contacts Link LED Incoming call LED Charge status LED Headset holder Microphone volume control Set button DIP switch r ow 1 to 6 ABC sw[...]
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Page 7
Product overview D 10 series | 6 Overview of the rear – USB version Product overview of the headset Ring tone volume control Set button DIP switch row 1 to 6 Loudspeaker PC socket (USB) DC IN socket Sticker for DIP switches (l ocated underneath the headset holder) R ing V olume Settin gs 0 3 6 9 1 2 3 4 5 6 Rin[...]
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Page 8
Product overview 7 | D 10 series Overview of the buttons 8 7 Action Functions Page 왘 Press the Link button 7 Establishes/disconnects the link between headset and base st ation 23 Accepts/ends a call 23/25 왘 Press and hold the Link button 7 for 5s e c o n d s Switches the headset on/off 31 왘 Push the Audio button 8 u pwards/downwards Adjusts t[...]
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Product overview D 10 series | 8 Overview of the LEDs Overview of the LEDs of the base sta tion Overview of the LEDs of the headset Link LED Meaning lights up bl ue Active link to the headset lights up red No link to th e headset flashes red Headset is muted is off Standby mode, head set is within the range of t he base station, b ut no audio link [...]
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Page 10
Setting up and connecting the base station 9 | D 10 series Setting up and connecting the base station Setting up the base station 왘 Insert the headset holder into the recess of the base station. 왘 Place the base station at a minimum distance of 15 cm from the fixed line phone. Connecting the base statio n to the mains power supply 1 Connect the[...]
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Setting up and connecting the base station D 10 series | 10 Connecting the ba se station to a fixed line phone 왘 Check which connection possibilit y is best suited for your telephone. 왘 Follow the instructions in the corres ponding chapter. Connecting the base station to a f ixed line phon e without headset socket 1 Disconnect the handset cabl [...]
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Setting up and connecting the base station 11 | D 10 series Co nnecting t he base stat ion to a fixe d line p hone with he adset socke t 1 Connect the telephone cable to the he adset socket on the telephone and to t he Phone socket (marked green) on the base station. 2 Use a pointed object (e.g. a ball pen) to set the DIP switches 1 and 2 to the po[...]
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Page 13
Setting up and connecting the base station D 10 series | 12 Connecting the base station to an optional electronic hook switch control (EHS) The necessary EHS connection cables as well as adapt er cables for manu- facturer specific standards are availa ble as optional accessories from your Sennheiser partner. The corresponding quick guides are suppl[...]
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Page 14
Setting up and connecting the base station 13 | D 10 series Connecting the base station to a computer 왘 Connect the USB cable to the PC socket (marked orange) on the base station and to a USB socket of yo ur computer. The operating system detects the USB audio device “Sennheiser D 10” and installs the nece s- sary driv ers. Sennheiser P C sof[...]
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Individually adjusting the headset D 10 series | 14 Individually adjusting the headset Using the headset with the ear hook 1 Insert the ear hook into the ear hook slot. 2 Pre-shape the ear hook by bending it slightly. 3 Place the ear hook around your ear. 4 Bend the flexib le ear hook so that the he adset sits comfortably and securel y on your ear.[...]
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Individually adjusting the headset 15 | D 10 series Using the headset with th e headband 1 Remove the ear h ook by carefully pu lling it upwards. 2 Attach the headset to the he adset holder of the headband. 3 Rotate the microphone boom and adjus t the headset so that the ear pad re sts comfortably on your right or lef t ear. 1 2 3 Left Right[...]
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Page 17
Configuring the headset system D 10 series | 16 Configuring the headset system Adjusting the headset system usin g the DIP switches 왘 Use a pointed object (e.g. a bal l pen) to set the DIP switches to the desired position. Configuring the handset lif ter/hoo k switch – DIP switches 1 and 2 Adjusting the ring tones of the base station – DIP sw[...]
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Page 18
Configuring the headset system 17 | D 10 series A djusting the radio range – DIP swit ch 3 If many DECT systems are operated in a confined space, interference can occur. In this case, you sh ould change the radio range. Automatically establishing the wireless link b etween headset and base station (Auto Link) – DIP switch 4 Switching betwee n w[...]
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Page 19
Configuring the headset system D 10 series | 18 Adjusting the audio si gnal by means of the dial tone 1 Put on the headset. 2 Press the Link button on the headset. The Link LED on the base st ation ligh ts up blue. 3 Lif t the hand set. You hea r a dial tone. 4 Set the ABC switch to the position A , B or C so that you can hear a clear dia l tone in[...]
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Configuring the headset system 19 | D 10 series Adjusting the volume of the transmission Adjusting the microphone volum e of the call transmission By default, the mi crophone volu me cont rol is set to position 4 . This setting is suitable for most telephones. 왘 Make a call to so meone who wil l he lp you find t he correct sensitivi ty setting fo[...]
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Configuring the headset system D 10 series | 20 Adjusting the automati c audio transmission “Auto Audio” With the “Auto Audio” function activated and in th e case of a USB connection, the audi o sign als – e.g. from Windows Media Player or iT unes – are automatically transmitted to the headset. When you receive a call or whe[...]
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Making calls using the headset 21 | D 10 series Making calls using the headset Adjusting the volume Adjusting the vol ume of the audio signal Yo u ca n a dj us t t he vo lu me of th e a ud io si gn al by me an s o f t he di al to ne or dur ing a call. 왘 Make sure that a link is established between headset and base st ation (th e Link LED on th e [...]
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Making calls using the headset D 10 series | 22 Muting the headset’s microphone 왘 Press the Audio butt on. The microphone is muted. While the microphone is muted, the Link LED on the base station flashes red. Unmuting the he adset’s microphone 왘 Press the Audio butt on. Y ou hear a beep in the headset. The muting is canceled and the Link LE[...]
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Page 24
Making calls using the headset 23 | D 10 series Calling via the fixed line phone using the headset Establis hing/disconnec ting a wireless link If you want to use the headset to accept, make or end calls, you have to es tablish a wireless link betw een head set and base station. You can choose between manual and au tomatic link establishment (see ?[...]
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Page 25
Making calls using the headset D 10 series | 24 Managing calls using a call control functi onality (EHS, HSL 10) Accepting a call : Y ou hear a ring tone in the hea d set. Press the Link button on the headset to accept the call. The handset lif ter/electronic hook switch lif ts the handset. Making a call : Dial the desired number. Press the Link bu[...]
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Page 26
Making calls using the headset 25 | D 10 series Calling via the computer using the headset Establis hing/disconnec ting a wireless link If you want to use the headset to accept, make or end calls, you have to es tablish a wireless link betw een head set and base station. You can choose between manual and au tomatic link establishment (see “Auto L[...]
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Making calls using the headset D 10 series | 26 Managing calls via the headset The Microsoft Lync ™ sof t phone supports this function automatically. If you use another sof tphone, please visit our website at www.sennheiser.com and check wh ether and w hich free Sennheiser sof tware you additionally require. If ne cess ary, install the sof tw[...]
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Making calls using the headset 27 | D 10 series Making a conference call The headset system allows you to make a conference call with up to 4 D 10 series headsets. The first headse t paired (master) is used control the call establishment an d end of conversation. Pairing the MASTER headset with the base station The Link LED on the base station is o[...]
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Making calls using the headset D 10 series | 28 Adding a GUEST headset to a conference call 왘 Press and hold t he Audio button wh ile p lacing the guest headset into the base station of the master headset. The Headset LED alternately flashes blue/red until a link to the base station is establ ished. The Headset LED flashes blue 3 times. 왘 T ake[...]
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Page 30
Charging the headset and storing the headset system 29 | D 10 series Charging the headset and storing the headset system Charging the head set Always store the head set in the base station to ensure that it is full y charged when needed. The intellig ent battery ch arging technology prevents over-charging. 왘 Place the headset into the magnetic ho[...]
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Page 31
Charging the headset and storing the headset system D 10 series | 30 Charging the headset using the op tional CH 10 headset charger The CH 10 headset charger is an op tional accessor y available from your Sennheiser partner. The CH 10 allows y o u to charge a dditional D 10 series headsets, e.g. for sharing the same base station when working shif t[...]
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Page 32
Charging the headset and storing the headset system 31 | D 10 series Switching the headset syst em off during extended non-use You can switch off the headset system ( 1 ) or the headset ( 2 ) when not using the products for extended periods of time ( e.g. when you are on holiday) . Switching the headset system off 1 Disconnect the base station from[...]
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Page 33
Sharing a workplace D 10 series | 32 Sharing a workplace The headsets and base stations of th e D 1 0 series are compatible with each other. If, for example, you share a workplace, you can use one base station with different headsets. The last head set paired with the base station can be used without more ado. 왘 Place the headset to be used into [...]
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Page 34
Cleaning and maintaining the head set system 33 | D 10 series Cleaning and maintaining the headset system 왘 Before cleaning, disco nnect the ba se station from the mains power supply. 왘 Only use a dry and sof t cloth to clean th e product. 왘 Clean the charging contacts of the base station and the charging contacts of the headset from time to [...]
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Page 35
Cleaning and maintaining the head set system D 10 series | 34 Replacing the ear pads For reasons of hygiene, you should replace the ear pads from time to time. Spare ear pads are available fr om your Sennheiser partner. 1 Carefully remove the old ear pad from the ear cup. Make sure that the f astening ring of the old ear pad is also removed from th[...]
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Page 36
Cleaning and maintaining the head set system 35 | D 10 series Replacing the headset’s rechargeable batte ry Spare rechargeable batteries are avai lable from your Sennheiser partner. Only use spare rechargeable batteries recommended by Sennheiser. 1 Remove the ear hook or the headband (see page 14) and open the battery com partment. 2 Carefully mo[...]
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Page 37
If a problem occurs D 10 series | 36 If a problem occurs For more information and an F AQ list, plea se visit our website at www.sennheiser.com. If a problem occurs that is not listed in the above tabl e or if the problem cannot be solved with the proposed solutions, pl ease contact your local Sennhei ser partner for assistan ce. T o find a Sennhei[...]
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Page 38
Specifications 37 | D 10 series Specifications Base station D 10 BS USB/D 10 BS USB ML/D 10 BS Phone Headset D 10 HS Power supply unit – PSAA05E/K/S/A Dimensions 88 x 119 x 100 mm (W x H x D) Weight D 10 BS P hone D 10 BS U SB approx. 352 g approx. 328 g Operating temperature range +5 °C to +45 °C (+41 °F to +113 °F) Storage temperature ra ng[...]
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Specifications D 10 series | 38 DECT In compliance with USA & Canada: Th is product meets the safety requirements of CSA No. 231437 EU, UK, AU: CAT IQ 1.0 US version: DECT 6.0 Frequency 1880 to 1900 MHz 1920 to 1930 MHz SAR value of D 10 HS Ear hook: 0.029W/kg Headband: 0.050 W/kg 0.048W/k g Europe: EMC EN 301489-6 Radio EN 301 406 Safety EN 60[...]
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Manufacturer Declarations 39 | D 10 series Manufacturer Declarations W arranty Sennheiser Comm unications A/S gives a warranty of 24 months on this p roduct. For the current warranty conditions, please visit our website at www.sennheiser.com or contac t your Sennheiser partner. In compliance with the following requirem ents • WEEE Directive (2012[...]
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Manufacturer Declarations D 10 series | 40 Statemen t regarding FCC This equipment has been tested and found to comply with the limits for a Class B digital device of the FCC Rules, pursua n t t o p a r t 1 5 o f t h e F C C R u l e s . T h e s e limits are designed to provide reasonable protection against harmful interference in a residential inst[...]
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Sennheiser Communications A/S Industriparken 27, DK-2750 Ballerup, Denmark www.sennheiser.com Publ. 01/15, A02[...]