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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sentry Industries PT40, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sentry Industries PT40 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Sentry Industries PT40. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Sentry Industries PT40 should contain:
- informations concerning technical data of Sentry Industries PT40
- name of the manufacturer and a year of construction of the Sentry Industries PT40 item
- rules of operation, control and maintenance of the Sentry Industries PT40 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sentry Industries PT40 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sentry Industries PT40, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sentry Industries service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sentry Industries PT40.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Sentry Industries PT40 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Server Technology Solutions for the Data Center Equipment Cabinet Sentry Commander - PT40 Installation and Operations Manual © 2004 Server Technology, In c. All rights re served.[...]
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Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature acco mpanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of un-insulated dangerous voltage within the product’s enclosure that may be of sufficient[...]
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Table of Contents C HAPTER 1: I NTRODUCTION 1 Features an d Benefits .......................................................................................................... ............. 2 Technical Support .............................................................................................................. .............. 3 Quick Start [...]
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Chapter 1: Introduction F EATURES AND B ENEFI TS 2 Communication A ccess M odes ..................................................................................................... ...2 Power Distribution & Re mote Managem ent .................................................................................... 2 Pass-Thru Po rt Access ........[...]
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Introduction The Server Technology Inc. Sentry family of products provides easy, practical , and secure solutions for power distribution, power management and load-measurement for remote internetworking equip ment and branch AC circuits. The Sentry PT40 Commander continues to support the elimination of unnecessary trips to remote locations by allow[...]
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Technical Support Server Technology understands that there are often questions when installing and/or using a new product. Free Technical Support is provided from 8: 30 AM to 5:00 PM, Monday-Friday, Pacific Time. See Technical Support in Warranty, Product Registration and Support for more information. Server Technology, Inc. 1040 Sandhill Drive Tel[...]
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Chapter 2: Installation S TANDARD A CCESSORI ES 6 A DDITIONAL R EQUIRED I TEMS 6 E QUIPMENT O VERVIEW 6 S AFETY P RECAUTIONS 7 I NSTALLING THE P OWER I NPUT R ETENTION B RACKET 7 M OUNTING 7 C ONNECTING TO THE P OWER S OURCE 8 C ONNECTING D EVICES 8 C ONNECTING TO THE C OMMANDER 8 Serial (RS 232) port ...............................................[...]
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Installation Before installing your Commander, refer to the following lists to ensure that you have all the items shipped with the unit as well as all other items required for proper installation. Standard Accessories • Mounting bracket hardware: two mounting brackets and four screws • RJ45 to RJ45 crossover cable • RJ45 to DB9F serial port a[...]
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Safety Precautions This section contains important safety and regulat ory information that should be reviewed before installing and using the Commander. For input and output current ratings, see Power Ratings in Appendix C: Technical Specifications. Only for installation and use in a Service Access Location in accordance with the follow ing install[...]
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Connecting to the Power Source The input power cord must first be attached to the unit before connecting the unit to the power source. Each outlet powers up sequentially, with a two-second delay between e ach outlet, eliminating a potential blown primary fuse or circuit breaker from excessive in-rush current. To attach the power cord to the unit: 1[...]
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Chapter 3: Operations I NTERFACES 10 Outlet Nam ing and Gr ouping 10 Usernames and Passwords 10 HTML I NTERFACE 11 Logging I n 11 Outlet Control 12 Individual..................................................................................................................... .........12 Group.........................................................[...]
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Operations Interfaces The Sentry has two interfaces: the HTML interface accessed via the HTTP enabled Ethernet connections and the command line for serial and Telnet connections. Outlet Naming and Grouping For commands requiring an outlet name, you may specify it in one of two ways: a predefined absolute name or a descriptive name assigned by an ad[...]
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HTML Interface The HTML interface is constructed of three major components: the Syste m Location bar, the User/Navigation bar and the Control Screen. The System Location bar displays the Sentry’s location and IP address as well as the current Control Screen title. The User/Navigation bar displays the current user and privilege level and provides [...]
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Outlet Control The Outlet Control section offers access to the Individual and Group outlet co ntrol pages. From the Individual and Group pages, the user can review and manipulate power control functions for all outlets and groups assigned to the current user. Both pages include the outlets absolute and descriptive na mes, the Outlet Status reported[...]
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Configuration The Configuration section offers access to all unit configuration options including Network, Telnet/HTTP, Serial Ports, Outlets, Groups, Users, FTP, Proxy/SNTP and SNMP. This section is available to administrative level users only. System The System configuration page is used for reference of system information such as Ethernet NIC Se[...]
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Telnet/SSH The Telnet/SSH configuration page used to enable or disable Telnet and SSH support and configure the port number that the Telnet or SSH server watches. For more information on SSH see page 43 in Chapter 4: Advanced Operations. Enabling or disabling Telnet or SSH support: Select Enabled or Disabled fro m the appropriate Server drop-down m[...]
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Serial Ports The Serial Ports configuration page is used for maintenance of all serial/Pass-Thru ports. NOTE: Pass-Thru connections may only be initiated from the command line interface via a direct serial or Telnet session. Setting the data-rate for all serial/Pass-Thru ports : Select the serial/Pass-Thru port data-rate from the drop-down menu and[...]
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Outlets The Outlets configuration page is used for assignm ent and/or editing of outlet descriptive names and wakeup states. Editing the outlet descriptiv e name: Click on the Edit link in the Action column next to the outlet to be configured. On the subsequent Outlet Edit page, enter the descriptive name. Up to 24 alphanumeric and other typeable c[...]
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Changing a user’s access priv ilege level: The Sentry has four defined access privilege levels; Admin, User, On-Only and View-Only: • Admin: Full-access for all configuration, contro l (On, Off, Reboot), status and Pass-Thru. • User: Partial-access f or control (On, Off, Reboot), status and Pass-Thru of assigned outlets, groups and serial/Pas[...]
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FTP The FTP configuration page is used for setup and maintenance of all settings required to perform an FTP firmware upload. See Appendix B: Uploading Firmware for more information on uploading firmware. Setting the FTP Host IP Address: Enter the IP address in the Host IP Address field and press Apply . Setting the FTP username: Enter the FTP serve[...]
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Configuring input feed traps: Click on the Input Feed Traps link. On the subsequent Input Feed Traps page, select or deselect the desired trap s and press Apply . For Load traps, enter a maximum load value for the infeed in the High Load Threshold field and press Apply . The High Load Threshold value may be 0 to 255 (in amperes). Configuring outlet[...]
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Command Line Interface Logging In Logging in through Telnet requires directing the Telnet client to the configured IP address of the unit. Logging in through the Console (RS232) port requires the use of a terminal or terminal emulation software configured to support ANSI or VT100 and a supported data rate (300, 1200, 2400, 4800, 9600, 19200, 38400,[...]
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Administrative Command Summary (continu ed) Delete Groupfromuser Removes access to one or more groups for a user Delete Outletfromgroup Deletes an outlet from a group name Delete Outletfromuser Removes access to one or all outlets for a user Delete Portfromuser Removes access to one or all serial/Pass-Thru ports List User Displays all accessibl e o[...]
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Operations Commands Operations commands manage outlet states, provide infor mation about the Sentry environment and control session operations. NOTE: Users must be granted access to affect any change in outlet state. Turning outlets on The On command turns on one or more outlets. When the command completes, a display indicating all outlets affected[...]
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Displaying outlet status The Status command displays the on/off status of one or more outlets. The command displays the status of only those outlets for which the current username has power control access. This display includes the outlet absolute and descriptive na mes, the Outlet State reported to the Sentry by the outlet and the current Control [...]
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Displaying accessible groups The List Groups command displays accessible groups for the current user. To display accessi ble groups: At the Sentry: prompt, type list groups and press Enter . Example The follow command displays all accessible gro ups for the current user: Sentry: list groups<Enter> Groups: ServerGroup_1 RouterGroup_1 Displayin[...]
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Connecting to a serial device The Connect command allows Pass-Thru serial connection to devices attached to one of the two standard serial ports (Console , Modem,) or a Pass-Thru port. To connect to a serial device : At the Sentry: prompt, type connect , followed by the serial/Pass-Thru port name and press Enter . Examples The follow command connec[...]
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Administration Commands Administration commands may only be issued by a user with administrative privileges, such as the predefined Admn user or another user who has been granted administrative privileges with the Set User Admnpriv command. User Administration Creating a user account The Create User command crea tes a user account with the specifie[...]
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Setting user access lev el privileges The Set User Access command sets the access level priv ileges for a user. The Sentry has four defined access privilege levels; Admin, User, On-Only and View -Only. For more information on user access levels, see Changing a user’s access p rivilege level: on page 17. The administrator may also grant administra[...]
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Adding outlet access to a user The Add OutletToUser command grants a user access to one or all outlets. To grant access for more than one outlet, but not all outlets, you must use multiple Add OutletToUser commands. To grant outlet access to a us er: At the Sentry: prompt, type add outlettouser , optionally followed by an outlet name and a username[...]
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Deleting serial/Pass-Thru port access for a user The Delete PortFromUser command removes a user’s access to a serial/Pass-Thru port. You cannot remove access to any serial/Pass-Thru port for an administrative level user. To delete serial/Pass-Thru port access for a user: At the Sentry: prompt, type delete portfromuser , optionally followed by a P[...]
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Adding an outlet to a group The Add OutletToGroup command adds an outlet to a group. To add more than one outlet, but not all outlets, you must use multiple Add OutletToGroup commands. To add an outlet to a group: At the Sentry: prompt, type add outlettogroup , optionally followed by an outlet name and group name. Press Enter , or Type add OutletTo[...]
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Displaying outlet information The Show Outlets command displays infor mation about all outlets. This information includes: • Descriptive outlet name, if applicable • Outlet wakeup state setting To display outlet info rmation: At the Sentry: prompt, type show outlets and press Enter . Example The following command displays all outlet information[...]
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Enabling or disabling active signal checking for serial/Pass-T hru connections The Set Port Dsrchk command enables or disables active signal checking for serial/Pass-Thru connections to devices attache d to any of the available serial ports. To enable or disable active si gnal checking for serial conn ections: At the Sentry: prompt, type set port d[...]
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Displaying serial/Pass-Thru port information The Show Ports command displays information about all serial/Pass-Thru ports. This information includes: • Serial/Pass-Thru port data rate • Modem port initialization strings • Descriptive port name, if applicable • DSR signal checking settings To display serial port inform ation: At the Sentry: [...]
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Displaying system configuration info rmation The Show System command displays all system configurati on information. • Firmware version • NIC module serial number and MAC address • Hardware revision code and Flash size • Uptime since last sy stem restart • System location description See Chapter 4: Advanced Operations on page 41 for more [...]
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Displaying Infeed information The Show Infeeds command displays information about all infeeds. This information includes the absolute and descriptive infeed names. To display tower information: At the Sentry: prompt, type show infeeds and press Enter . Example Sentry: show infeeds<Enter> Input Input Feed ID Feed Name .AA HQ_1_Infeed_A Display[...]
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Displaying network configuration information The Show Network command displays TCP/IP, Telnet, SSH, Web, SSL and SNMP configuration infor mation. • IP address, subnet mask and gateway • Enabled-disabled status of Teln et, SSH, HTTP,SSL and SNMP support • Telnet, SSH, and HTTP port numbers • HTTP authentication method and SSL access setting [...]
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HTTP Ad ministration NOTE: A restart is require d after setting or changing ANY Telnet/Web configur ations. See Performing a warm boot on page 35 for more inform ation. Enabling and disabling HTTP support The Set HTTP command is used to enable or disable HTTP support. To enable or disable HTTP support: At the Sentry: prompt, type set http , followe[...]
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FTP Administration You may upload new versions of firmware into the Se ntry using File Transfer Protocol (FTP). This allows access to new firmware releases for firmwa re improvements and new features additions. The following commands are used to configure the Sentry for an FTP firmware upload. See Appendix B: Uploading Firmware for more information[...]
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Displaying FTP configuration information The Show FTP command displays all FTP configuration information. • FTP Host IP address • FTP Host username and password • Firmware filepath and filename To display FTP configuration informatio n: At the Sentry: prompt, type show ftp and press Enter . Example The following command displays the FTP confi[...]
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Chapter 4: Advanced Operations SSL 42 Enabling and S etting up SSL Supp ort 42 SSL Technical Specifications 42 SSH 43 Enabling and S etting up SSH Supp ort 43 SSH Technical Specifications 43 SNMP 44 MIB, OID a nd Support 44 Enabling and Setting up SNMP Support 44 SNMP Traps 46 Configuring Trap s 47[...]
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Advanced Operations SSL Secure Socket Layers (SSL) version 3 enables secure HTML session s between a Sentry Remote Power Manager and a remote user. SSL provides two chie f features designed to make TCP/IP (Internet) transmitted data more secure: • Authentication – The connecting client is assured of the identity of the server. • Encryption ?[...]
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SSH Secure Shell (SSH) version 2 enables secure netw ork terminal sessions between a Sentry Remote Power Manager and a remote user over insecure networ k. SSH provides an encrypted terminal sessions with strong authentication of both the server and client, using public-key cry ptography and is typically used as a replacement for unencrypted Telnet.[...]
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SNMP The Sentry family of products supports the Simple Network Management Protocol (SNMP). This allows network management systems to use SN MP requests to retrieve information and control power for the individual outlets. The Sentry includes an SNMP v1 agent supporting standard MIB I and MIB II obj ects. A private enterprise MIB extension (Sentry 3[...]
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Setting the trap timer The Set Traptime command sets the timer period between repeated error-condition traps. The valid range for the timer period is 1 to 65535 (in seconds). The default value for the timer period is 60 seconds. To set the trap timer: At the Sentry: prompt, type set traptime , followed by the tim er period and press Enter . Example[...]
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SNMP Traps The Sentry supports three types of SNMP traps. Trap s are enabled at the tower (T), infeed (I) or outlet (O) level. Trap Summary Name Level(s) Description Status T, I, O Operational status change Change O Control status change Load I Input load out of l imit All traps include the Location of the Sentry as defined with the Set Location co[...]
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Load Trap The Load trap is generated whenever the total input lo ad on an infeed exceeds a preset threshold. Load traps include the reported input load, load status, Location of the Sentry, and identifier and name of the affected infeed. Any error state generates a Load trap and triggers the trap timer. A new trap is generated at the end of every t[...]
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Enabling or Disabling a Load trap The Set Trap Infeed Load command is used to enable or disable an Infeed Load trap. To Enable or Disable a Load tra p: At the Sentry: prompt, type set trap infeed load , followed by the infeed name, and on or off . Press Enter , or Type set trap infeed load all , followed by on or off and press Enter . Examples The [...]
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Displaying trap configuration informat ion The Show Traps command displays information about all traps. To display trap information: At the Sentry: prompt, type show traps and press Enter . Example The following command requests trap configuration information: Sentry: show traps <Enter> Tower trap configuration: Tower Tower Status ID Name Tra[...]
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Chapter 5: Appendices A PPENDIX A: R ESE TTING TO F ACTORY D EFAULTS 52 To reset to factory defa ults from the HTML interface ................................................................... 52 To reset to factory defa u lts from the co mm and line ....................................................................... 52 To reset to factory def[...]
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Appendices Appendix A: Resetting to Factory Defaults You may reset the non-volatile RAM that stores all configurab le options. This clears all administrator- editable fields and resets all command line configur able options to their default values, including all user accounts. You may reset the unit to factory defaults from th e command line or the[...]
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Appendix C: Techni cal Specifications Models Model Voltage Inlet* Outlets Additional Ports PT40-H404-1-02 100-120V, 50/60Hz IEC 60320/C20 4 NEMA 5-20R 4 Pass-Thru PT40-H404-2-02 208-240V, 50/60Hz IEC 60320/C20 4 IEC 60320/C13 4 Pass-Thru * Input cordset selected at time of purchase. (C ontact your account repres entative for more information) Power[...]
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Data Connections RS-232 port Sentrys are equipped standard with an RJ45 DTE RS- 232c serial port. This connector may be used for direct local access or from other serial devices such as a terminal server. An RJ45 crossover cable is provided for connection to an RJ45 DCE serial port. Pin DTE Signal Name Input/Output 1 Request to Send RTS Output 2 Da[...]
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Pass-Thru Port The Sentry is equipped with four RJ12 DTE Pass-Thr u ports for connection to serial devices. RJ12 crossover cables are provided for connection along with adapters for connection to standard RS-232C 9 and 25 pin, DTE and DCE serial ports. For information on additional available adapters for non-standard applications, please review Dat[...]
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Appendix D: Warranty, Product Registration and Support Warranty and Limitation of Liability Server Technology, Inc. agrees to repair or replace Products that fail due to a defect within twelve (12) months after the shipment date of each Product unit to Buyer (“Warranty Period”). For purposes of this Agreement the term “defect” shall mean th[...]
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Technical Support Server Technology understands that there are often questions when installing and/or using a new product. Free Technical Support is provided from 8:30 AM to 5:00 PM, Monday-Friday, Pacific Time. Server Technology, Inc. 1040 Sandhill Drive Tel: 775.284.2000 Web: www.servertech.com Reno, Nevada 89521 USA Fax: 775.284.2065 Email: supp[...]
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Server Technology, Inc. Server Technology, Inc. toll free +1.800.835.1515 1040 Sandhill Drive tel +1.775.284.200 0 Reno, NV 89521 fax +1.775.284. 2065 USA www.servertech .com sales@servertech. com Sentry, Commander, Env ironmental Monitoring Control Unit, Pass-Thru and Sentry Secure Age nt are trademarks o f Server Technology , Inc. 301-0402-1 Rev.[...]