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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Sharp ER-A440, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sharp ER-A440 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Sharp ER-A440. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Sharp ER-A440 should contain:
- informations concerning technical data of Sharp ER-A440
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sharp ER-A440 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sharp ER-A440, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sharp service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sharp ER-A440.
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It is mostly in the manuals where we will find the details concerning construction and possibility of the Sharp ER-A440 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
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Table of contents for the manual
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Page 1
ELECTRONIC CASH REGISTER INSTRUCTION MANUAL ER -A440 MODEL[...]
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CAUTION: The cash register and the remote drawer should be securely fitted to the supporting platforms to avoid instability when the drawers are open. CAUTION: The socket-outlet shall be installed near the equipment and shall be easily accessible. VORSICHT: Die Netzsteckdose muß nahe dem Gerät angebracht und leicht zugänglich sein. ATTENTION: La[...]
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1 INTRODUCTION Thank you very much for your purchase of the SHARP Electronic Cash Register, Model ER-A440. Please read this Manual carefully before operating your machine in order to gain full understanding of functions and features. Please keep this manual for future reference, it will help you, if you encounter any operational problems. IMPORT AN[...]
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2 CONTENTS INTRODUCTION ····················································································································································1 IMPORTANT ·········[...]
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3 Job-Code-Based Programming ························································································································27 1 Setting the date and time ·························[...]
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4 RS-232C channel assignment (#2690) ································································································62 Secret codes to control access to the PGM1 mode, X1/Z1 mode and X2/Z2 mode (#2630, 2631, 2632) ···········?[...]
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5 Difference subtotal (Differ ST) ············································································································100 3 Finalization of transaction ·································[...]
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6 EXTERNAL VIEW Front view Rear view Printer cover Receipt paper Journal window Drawer lock Customer display (Pop-up type) Operator display Mode switch Keyboard RS-232C connector cover Drawer Validation opening[...]
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7 PRINTER INSTALLING AND REMOVING THE PRINTER COVER When removing the printer cover, lift up its rear. When installing the printer cover, hook it on the pawls on the cabinet and shut it. • Paper release lever Used to load or unload the machine with paper roll (receipt and journal paper). Keep the lever down to take in or out the paper roll. Do no[...]
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8 KEYBOARD All the keys but the receipt paper feed and journal paper feed keys can be re-positioned. If you want to change the layout, contact your dealer. Receipt paper feed key Journal paper feed key Multiplication/split-pricing key Decimal point key Price lookup/subdepartment key Numeric keys Clear key Cashier code entry key Department keys Non-[...]
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9 The standard keyboard is not equipped with those keys that are marked with ( ). Note AUTO 10 AUTO 3 Percent 3 and 4 keys Guest check copy key Cash total 2 key Received-on-account 2 key Paid-out 2 key Automatic sequencing 3 through 10 keys Subtotal key Total (cash total) key Numeric key 4 2 Difference subtotal key Validation print key 1/2 key Cler[...]
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10 KEYS AND SWITCHES The mode switch can be operated by inserting one of the three supplied mode keys - manager (MA), submanager (SM), and operator (OP) keys. These keys can be inserted or removed only when the switch is in the “REG” or “ ” position. The mode switch has these settings: : This mode locks all register operations. No change oc[...]
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11 DISPLA YS Operator display Customer display (Pop-up type) Amount: Appears in the far-right eight (max.) positions. Cashier code: Appears in the second and third positions (two digits). Clerk code: Appears in the second and third positions (two digits) with “C” in the fifth position. Number of repeats for repetitive registrations: The number [...]
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PRIOR T O PROGRAMMING This chapter illustrates how to program your cash register. All the programming items can be programmed by the Job-Code-Based Programming described later. However, your machine allows you to program some items using the Direct Programming , which does not require you to enter the job code. Job-Code-Based Programming Simplified[...]
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13 • Numerals, letters and symbols are programmable simply by pressing the corresponding keys. • Characters may only be entered in single size or in double size. By default, the single-size character mode is selected. To enter a character in double size, press the Î key before you enter the corresponding character. To program the word “SHARP[...]
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14 Alphanumeric character code table (DC): Double-size character code ✱ ✱ Code 001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 029 030 031 032 033 034 035 036 037 038 039 040 041 042 043 044 045 Character á â ê î ì í ô ó û ú œ u ú o ó L C G ¨ V D U J P S Y F U Ú O Ó[...]
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15 PROGRAMMING Your machine allows you to program in two modes: PGM1 and PGM2. The PGM1 mode is for programming those items that need to be changed often: unit prices of departments/PLUs, and percentages. The PGM2 mode is used for programming all PGM1-mode programs and those items that require less frequent changes: date, time, tax rate, and the fu[...]
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16 Time Set the time using the 24-hour format. For example, when the time is set to 2:30 AM, enter 230; and when it is set to 2:30 PM, enter 1430. Once you set the time, the internal clock unit will continue to run as long as the built-in battery is alive and update the date (day, month, year) properly. Setting the time as 2:30 PM (14:30) Your mach[...]
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17 Functional selection * Item: Selection: Entry: A Always enter 0. 0 B VAT6 or TAX6 No 0 Yes 1 C VAT5 or TAX5 No 0 Yes 1 D VAT4 or TAX4 No 0 Yes 1 E VAT3 or TAX3 No 0 Yes 1 F VAT2 or TAX2 No 0 Yes 1 G VAT1 or TAX1 No 0 Yes 1 H Normal/SICS (Single Item Cash Sale)/ Normal 0 SIF (Single Item Finalization) SICS 1 SIF 2 I Significant digit for HALO 1 t[...]
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18 Normal department/SICS (Single Item Cash Sale) / SIF (Single Item Finalization) • If an entry of a department programmed for SICS is made first, the sale will be finalized as soon as the department key is pressed. If the entry is made after entering a department not programmed for SICS, the sale will not be finalized until the ; key is pressed[...]
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19 A PLU code can be up to six digits (free code). Unit price *Unit price: max. six digits (9999.99) Programming the unit price 1.25 for PLU code 1 1. Enter the PLU code “1” and press the ß key. 1 ß 2. Enter the unit price “125.” 125 3. Press the : key to program this setting. : 4. Press the ; key to finalize the programming and generate [...]
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20 * Item: Selection: Entry: A Sign (plus/minus) Plus 0 Minus 1 B VAT6 or TAX6 No 0 Yes 1 C VAT5 or TAX5 No 0 Yes 1 D VAT4 or TAX4 No 0 Yes 1 E VAT3 or TAX3 No 0 Yes 1 F VAT2 or TAX2 No 0 Yes 1 G VAT1 or TAX1 No 0 Yes 1 H Mode Prohibit mode 0 Subdepartment mode 1 PLU mode 2 PLU/subdepartment mode 3 Delete mode 4 Sign (plus/minus) The function of ev[...]
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21 Programming for PLU code 1 as follows: A=0, B=0, C=0, D=0, E=0, F=0, G=1, and H=2. 1. Enter the PLU code “1” and press the ß key twice. 1 ß ß 2. Set the parameters A to H. 00000012 •You can go to the desired position with the º or . key. 3. Press the ≈ key to program this setting. ≈ 4. Press the ; key to finalize the programming an[...]
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22 3. Press the department 2 key to assign PLU code 2 to department 2. 2 4. Press the ; key to finalize the programming and generate a programming report. ; Deduction amount ( - ) *Deduction amount: 0 - 999999 Assigning “10.00” to the - key 1. Press the - key. - 2. Enter the deduction amount “1000.” 1000 3. Press the : key to program this s[...]
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23 High amount lockout (HALO) and +/- sign ( - ) * Item: Selection: Entry: A Sign (plus/minus) Plus 0 Minus 1 B Significant digit for HALO 1 through 9 C Number of zeros to follow the significant digit for HALO 0 through 7 HALO (High Amount Lockout) BC is the same as B x 10 C . For example, presetting 14 (100.00) here means that amount entries of up[...]
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24 Percent rate ( % ) * Percent rate: 0.00 - 100.00 You must use a decimal point when setting percentage rates that are fractional. Assigning 10.25% to the ∞ key Sign (+/-) ( % ) * Item: Selection: Entry: A Sign (plus/minus) Plus (premium) 0 Minus (discount) 1 Programming minus sign for the ∞ key Discount ∞ ∞ 1 ≈ ; Print Key operation Exa[...]
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25 Currency exchange rate ( e ) * Currency exchange rate: 0.000000 - 999.999999 You must use a decimal point when setting conversion rates that are fractional. Assigning 0.6068 to the [ key High amount lockout (HALO) ( Å , r , p , ' and î ) * AB is the same as A x 10 B A: Significant digit (1 through 9) B: Number of zeros to follow the signi[...]
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26 T ax rate * A: Enter a corresponding tax rate number. For example, when you program a tax rate as tax rate 1, enter “1”, and when you program it as tax rate 6, enter “6”. ** Sign and tax rate: XYYY.YYYY • The lowest taxable amount is valid only when you select add on tax system. If you select VAT (Value added tax) system, it is ignored[...]
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27 Job-Code-Based Programming This section illustrates how to program items using job codes. Using job codes allows you to program a wide variety of items in comparison with direct programming. Start this programming by entering a corresponding job code as shown below. All the items which can be programmed by the job-code-based programming are list[...]
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28 Setting the register number When your store has two or more registers, it is practical to set separate register numbers for their identification. You may set them in a maximum of six digits. Register number 2612 . ≈ 123456 ; Print Key operation Example 2612 . ≈ ; Register number (one to six digits) To set the register number “0” Procedur[...]
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29 Consecutive number 2613 . ≈ 1000 ; Print Key operation Example The tax rate *A: Enter a corresponding tax rate number. For example, when you program a tax rate as tax rate 1, enter 1 and when you program it as tax rate 6, enter 6. ** Sign and tax rate: XYYY.YYYY • The lowest taxable amount is valid only when you select add on tax system. If [...]
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30 Your machine is equipped with 20 standard departments and up to 50 optional departments. Your machine allows you to perform the following programming for each department: Functional programming You can set each department for: Compulsory item validation print If item entries must be validated, program corresponding departments for compulsory ite[...]
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31 T ax status Assign a tax status to each department. When entries are made into taxable departments in a transaction, tax is automatically computed according to the associated tax rate as soon as the transaction is completed. * Item: Selection: Entry: A Always enter 0. 0 B VAT6 or TAX6 Yes 1 No 0 C VAT5 or TAX5 Yes 1 No 0 D VAT4 or TAX4 Yes 1 No [...]
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32 Tax status 2111 . ≈ 4 ≈ 0000110 : c 10 ≈ 0000101 : ; Print Key operation Example A limit amount (HALO) of entry You can set upper limit amounts (HALO: High Amount Lockout) for each department. The limit is effective for the REG-mode operations and can be overridden in the MGR mode. HALO limit is represented by two figures as follows: * AB [...]
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33 Alphanumeric characters You can program a maximum of 16 characters (item label) for each department. (However, the default setting is for a 12-character label.) Select the characters you want to program, referring to section “2 How to program alphanumeric characters” in chapter “PRIOR TO PROGRAMMING”. Unit price You can program unit pric[...]
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34 Commission group assignment Your machine allows you to assign a commission group (1-9) to each department. * A: Commission group 0-9 (0 = no commission) Group number You can assign departments to a maximum of 14 groups (1 through 14). This programming enables you to take group department sales reports. * Group number: Dept. (+) 1 through 9 (grou[...]
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35 Department key positioning You can assign a department number to each key position. Each key position has a corresponding key number. Departments may be freely selected for the number of department keys and their positions. To assign the department to a key position, select the key number of the position. For key number position, refer to sectio[...]
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36 Your machine has two kinds of PLU registration methods. Direct PLU registration: Accomplished by depressing item key (direct PLU key) directly. Indirect PLU registration: Accomplished by making an entry of PLU code and pressing the ß key. Each PLU requires you to program the following: PLU code (six digits ) Associated department When a PLU is [...]
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37 For some items, you can program in two ways: programming an individual PLU code and for a range of sequential PLU codes. The procedure marked “For each PLU” shows individual PLU programming. “For a range of PLUs” shows sequential range PLU programming. Department assignment For each PLU As soon as the programming is completed for one PLU[...]
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38 Unit prices Base quantity Base q'ty 1211 . ≈ 2 ≈ 12 : ; Print Key operation Example 1211 . ≈ ≈ : ; PLU code To keep the current setting Base q'ty (max. 2 digits) c The current setting is displayed. Procedure 1211 PGM 2 PGM 1 Unit price 1210 . ≈ 1 ≈ 125 : ; Print Key operation Example 1210 . ≈ ≈ : ; PLU code To keep the [...]
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39 PLU/subdepartment mode For each PLU For a range of PLUs *1,2,3: 1 through 999999 *4: Item: Selection: Entry: A and B Always enter 0. 0 C Mode parameter Prohibit mode 0 Subdept. mode 1 PLU mode 2 PLU/subdept. mode 3 Delete mode 4 For each PLU For a range of PLUs PLU range 3: PLU/subdept. mode 2231 . ≈ 11 ≈ 20 ≈ 003 : ; Print Key operation 3[...]
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40 Sign (+/-) and tax status For each PLU For a range of PLUs *1,2,3: 1 through 999999 *4 : Item: Selection: Entry: A Sign (+/-) Minus PLU 1 Plus PLU 0 B VAT6 or TAX6 Yes 1 No 0 C VAT5 or TAX5 Yes 1 No 0 D VAT4 or TAX4 Yes 1 No 0 E VAT3 or TAX3 Yes 1 No 0 F VAT2 or TAX2 Yes 1 No 0 G VAT1 or TAX1 Yes 1 No 0 • The tax system of your machine has bee[...]
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41 For each PLU For a range of PLUs Alphanumeric characters You can program a maximum of 16 characters (item label) for each PLU or subdepartment. (However, the default setting is for a 12-character label.) Select the characters you want to program, referring to section “2 How to program alphanumeric characters” in chapter “PRIOR TO PROGRAMMI[...]
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42 Assigning of PLUs to commission groups You can assign PLUs (or subdepartments) to commission groups. For each PLU For a range of PLUs *1,2,3 : 1 through 999999 *A : Commission group 0-9 (0=no commission) For each PLU For a range of PLUs Commission group number PLU range 2235 . ≈ 12 ≈ 14 ≈ 1 : ; Print Key operation Commission group number 2[...]
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43 Link PLU • PLU codes must have already been defined. Direct PLU key positioning You can assign a PLU code to each key position. PLUs may be selected for the number of direct PLU keys and their positions. For key number positions, refer to section “2 Standard key number layout” in the chapter “KEYBOARD”. * The key number placement is de[...]
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44 Only function keys which you have programmed on the keyboard will be allowed the rate, HALO and tax status programming. Programming the rate ( % , e , commission ) and the deduction ( - ) You can program percent rates, currency exchange rates, deduction amounts and commission rates. *1: Function no. 1: For the - key 8: For the • key 74: For th[...]
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45 A limit amount (HALO) of entry ( - , r , p ) The HALO limit is in effect for the REG-mode operations but can be overridden in the MGR mode. The HALO limit is represented by two figures as follows: *1: Function no. 1: For the - key 37: For the r key 2: For the – key 38: For the ® key 3: For the — key 39: For the p key 4: For the ≠ key 40: [...]
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46 +/- sign ( % , - ) Programming of the +/- sign assigns the premium or discount function for each key. *1: Function no. 1: For the - key 5: For the ∞ key 2: For the – key 6: For the § key 3: For the — key 7: For the ¶ key 4: For the ≠ key 8: For the • key *2: Item: Selection: Entry: A +/- sign + (premium) sign 0 - (discount) sign 1 B [...]
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47 Item % or subtotal % selection ( % ) Item % Select this when a percent calculation is desired for the individual department and PLU. Subtotal % Select this when a percent calculation is desired for subtotals. *1: Function no. *2: A 5: For the ∞ key 0: Subtotal % 6: For the § key 1: Item % 7: For the ¶ key 8: For the • key Percent rate limi[...]
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48 Item â or subtotal â selection ( - ) Item â Select this when a deduction calculation is desired for the individual department and PLU. Subtotal â Select this when a deduction calculation is desired for subtotals. *1: Function no. *2: A 1: For the - key 0: Subtotal â 2: For the – key 1: Item â 3: For the — key 4: For the ≠ key Item Su[...]
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49 Functional programming You can set each media for: EFT Transaction For ( through + keys, and ] through ’ keys Footer printing This programming decides whether or not your machine should print a message at the foot of a receipt when a specified media key is used. Non-add code compulsory You can enforce the non-add code entry when a media entry [...]
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50 High amount lockout (HALO) for cheque change, cheque cashing, and cash in drawer You can program the upper limit amounts for cheque change, cheque cashing, and cash in drawer. *1: Function no. 41: For cheque cashing 62: For cheque change 59: For cash in drawer (Sentinel) High amount lockout (HALO) of entry for media keys The HALO limit is in eff[...]
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51 Programming You can program a maximum of 8 characters for each function key and other functions using the table on the following pages. Select the characters you want to program referring to section “2 How to program alphanumeric characters” in chapter “PRIOR TO PROGRAMMING.” * Function no.: See “List of function texts” on the follow[...]
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52 List of function texts Function no. Key or function Default setting Function no. Key or function Default setting 1 1 (–)1 2 2 (–)2 3 3 (–)3 4 4 (–)4 5 %1 %1 6 %2 %2 7 %3 %3 8 %4 %4 9 Differ DIFFER 10 Taxable 1 subtotal TAX1 ST 11 Taxable 2 subtotal TAX2 ST 12 Taxable 3 subtotal TAX3 ST 13 Taxable 4 subtotal TAX4 ST 14 Taxable 5 subtotal [...]
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53 Cashier code You can assign a cashier code to each cashier. (If the cashier's file is upgraded, a maximum of 99 cashiers can be programmed. Consult your dealer.) * Programming cashier code “0” inhibits entries of the cashier code. Cashier code Cashier no. 1500 . ≈ 1 ≈ 11 : 4 ≈ 14 : ; Print Key operation Example 1500 . ≈ ≈ : ; [...]
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54 Cashier name You can program a maximum of 8 characters (cashier name) for each cashier. Select the characters you want to program referring to section “2 How to program alphanumeric characters” in chapter “PRIOR TO PROGRAMMING.” *: A cashier code you have programmed for the cashier by job code 1500 Functional programming for cashiers *: [...]
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55 Clerk code You can assign a clerk code to each of 99 clerks. The standard machine has no clerk function. If you need this function, consult your dealer. *: Programming clerk code “0” inhibits entries of the clerk code. Clerk name You can program a maximum of 8 characters (clerk name) for each clerk. Select the characters you want to program [...]
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56 Programming for optional feature selection OP X/Z mode availability When a cashier needs to take the cashier/clerk X or Z report, he or she will use the OP X/Z mode. This programming determines whether he or she will be allowed to use this mode. You can take cashier/clerk X and Z reports in the X1/Z1 mode regardless of the above programming. Pai[...]
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57 **P: 1 * Item: Selection: Entry: A OP X/Z mode Enable 0 Disable 1 B Paid-out in REG-mode Enable 0 Disable 1 C Always enter 0. 0 D Refund key entry in the REG-mode Enable 0 Disable 1 E Direct void in the REG-mode Enable 0 Disable 1 F Indirect void in the REG-mode Enable 0 Disable 1 G Subtotal void in the REG-mode Enable 0 Disable 1 H Refund valid[...]
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58 ** P: 4 * Item: Selection: Entry: A and B Always enter 0. 0 C VAT/tax amount printing on the Yes 0 receipt/journal No 1 D Taxable amount printing on the Yes 0 receipt/journal No 1 E Net amount printing on the receipt/journal Yes 0 No 1 F to H Always enter 0. 0 ** P: 5 * Item: Selection: Entry: A to C Always enter 0. 0 D VAT shift type By cashier[...]
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59 Programming the limit on the number of times of validation printing and feed line after printing of a difference subtotal * A: Validation printing counter (1 through 9 times) To inhibit validation printing, enter 0. B: Feed lines after printing of difference subtotal (0 through 9) Programming alarm length of time with drawer opening If the drawe[...]
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60 Programming of print messages Your register can print programmed messages for customers on every receipt. * “Header 3-line message” type : 1 to 3 “Footer 3-line message” type : 4 to 6 “Header 6-line message” type : 1 to 6 “Header 3-line and footer 3-line message” type: 1 to 6 (1 to 3 as header, 4 to 6 as footer) A maximum of 6 li[...]
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61 Selection of X1/Z1 and X2/Z2 reports to be printed in the stacked report sequence Your register is equipped with the stacked report printing function that enables multiple X/Z reports to be printed in sequence with only a single request, up to maximum of 13 reports*. This function continuously prints a maximum of 13 kinds of reports with a singl[...]
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62 Setting the time range for hourly reports You can set the time range for an hourly report . *A: Time range To set the time range to 30 minutes (in the 24-hour system), enter 0. To set the time range to 60 minutes (in the 24-hour system), enter 1. BC: Starting time (hour = 00 to 23) To perform this setting, an hourly Z report (# 160) must be done[...]
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63 Secret codes to control access to PGM1 mode, X1/Z1 mode and X2/Z2 mode You must enter a secret code according to the following procedure before performing any PGM1-mode, X1/Z1- mode or X2/Z2-mode operation when a secret code has been set for that specific mode operation. Operating Once a secret code is entered, it does not need to be entered aga[...]
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64 Assigning the drawer number to the drawer for foreign currency You can assign a number of the drawer which opens when one of the following operations is performed. • One of [ through ” is pressed without any entry. • A transaction is completed with a payment entry of foreign currency. • An X/Z report is issued. *Drawer no.: 0: Inhibit (N[...]
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65 Setting the AUTO key — Automatic sequencing key — If you program frequently performed transactions or report sequences for the AUTO keys, you can call those transactions and/or reports simply by pressing the corresponding AUTO keys in key operations. This programming can be done when your machine is in the X2/Z2 mode. Programming for ~ key a[...]
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66 Your machine allows you to read every program stored in the PGM1 and PGM2 modes. Program details and procedures for their reading Program for: Mode switch position Key nos. for departments and PLUs Departments Link PLUs 2220 Clerks 1 Job code no. Procedure 2119 ; ≈ 1400 ; ≈ 2 4 3 6 PLUs/ subdepartments 1400 2119 PGM2 PGM2 2220 1100 1200 PGM2[...]
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67 Sample printouts * When you take this report in the PGM1 mode, the PGM2 indication is replaced by a “PGM1”. 2 Reading of programmed items for PLUs/subdepartments (Reading in the PGM1 and PGM2 modes) 1 Reading of programmed items for departments (Reading in the PGM1 and PGM2 modes) Job code no. Dept. code Range Item label Mode switch position[...]
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68 Clerk no. Clerk name Clerk code Mode switch position* 6 Reading of programmed items for clerks (Reading in the PGM1 and PGM2 mode) Linked PLU code Leading PLU code Range Dept. code PLU code Key no. 4 Reading of programmed items for link PLUs (Reading in the PGM2 mode) 3 Reading of programmed key nos. for departments and PLUs (Reading in the PGM2[...]
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69 7 Reading of programmed items for functions - 1 (Reading in the PGM1 and PGM2 modes) To be continued on the next page Mode switch position* To be continued on the next page * When you take this report in the PGM1 mode, the PGM2 indication is replaced by a “PGM1”.[...]
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70[...]
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71 Print message Validation printing counter Optional feature selection Line feed for differ ST Stacked report Secret code Hourly report format/start hour Drawer open alarm time RS-232C channel data Drawer no. for the drawer for foreign currency 8 Reading of programmed items for functions - 2 (Reading in the PGM2 mode) 10 Reading of programmed item[...]
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72 The training mode is used when the operator or the manager practices register operations. When a cashier set in training is selected, the machine automatically enters the training mode. When a cashier not set in training is selected, the machine automatically enters the ordinary REG mode. (For programming, consult your dealer.) The training oper[...]
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73 READING (X) AND RESETTING (Z) OF SALES T OT ALS • Use the reading function (X) when you need to take a reading of sales information entered since the last resetting. You can take this reading any number of times. It does not affect the register's memory. • Use the resetting function (Z) when you need to clear the register's memory.[...]
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74 Item Mode switch position Job code Key operation X1/Z1 X2/Z2 X1, Z1 X1, Z1 X2, Z2 120 220 Reading and resetting of sales information for a range of PLUs/ subdepartments . ≈ 120 220 Commission sales report X1 X1 132 X2 232 132 232 ≈ ; X1 X1 X2 121 221 Reading of sales information of PLUs/ subdepartments associated with an individual departmen[...]
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Page 77
75 To make your register correspond to the introduction of EURO, your register system can be automatically modified when the procedure shown below is executed in the Z2 mode. *A=1: Applicable for the period of co-existence of EURO and national currency. (During the transition period) *A=2: Applicable for the time the national currency is withdrawn [...]
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Page 78
76 Full reading and resetting of sales totals You can take X and Z reports in the X1/Z1 mode. The use of the decimal key ( . ) determines when the report will actually reset the sales totals. • Sample X report • Sample Z report Not all reports provide the resetting capability. Please refer to the chart on pages 73 and 74. Note Report no. Read s[...]
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Page 79
77 “+” hash dept. counter and total “-” hash dept. counter and total “-” bottle return dept. counter and total “+” bottle return dept. counter and total Item 1counter and total Item percent 2 counter and total Refund counter and total REG-mode void counter and total Void-mode transaction counter and total Manager item void counter a[...]
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Page 80
78 Received on account counter and total No-sale (exchange) counter Validation print counter Gest check copy counter Customer counter Order total Paid total Paid total average per costomer Order total - paid total Paid out counter and total Cheque cashing counter and total Cash counter and total Cheque 1 sales counter and total Credit 1 sale and te[...]
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Page 81
79 Cashier reading and resetting Using this function, you can take X and Z reports for individual cashiers or all cashiers. Individual cashier reading and resetting The OP X/Z-mode reading and resetting is allowed only when your machine has been programmed for “OP X/Z mode available” in the PGM2 mode. • Sample X report • Sample Z report Not[...]
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Page 82
80 Clerk reading and resetting Using this function, you can take X and Z reports for individual clerks or all clerks. Individual clerk reading and resetting The OP X/Z-mode reading and resetting is allowed only when your machine has been programmed for “OP X/Z mode available” in the PGM2 mode. • Sample X report • Sample Z report Full clerk [...]
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Page 83
81 Reading and resetting of hourly sales information You can take X and Z reports for sales totals and transaction (customer) counters for 48 half hours, or 24 hours. If both quantity and amount are zero, their print is skipped. • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample X report. Cust[...]
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Page 84
82 Full department reading Sales q'ty and total Ratio of dept. 1 sales amount to “+” dept. total[...]
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Page 85
83 Full group reading Group 1 sales q'ty and total Individual group reading Group 1 sales q'ty and total[...]
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Page 86
84 Reading and resetting of sales information for a range of PLUs/subdepartments This function provides you with X and Z reports for sales information of a certain range of PLUs/subdepartments. You must enter the start and end PLU/subdepartment code of the range. Of course, the range may represent all of the PLUs/subdepartments in your register. ?[...]
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Page 87
85 Associated dept.code Sales q'ty and total PLU code Reading of sales information on PLUs/subdepartments associated with an individual department Reading of sales information on PLUs/subdepartments whose sales amounts are zeros PLU code Item label Reading of sales information for the price amount range of PLUs/subdepartments Price amount rang[...]
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Page 88
86 Reading and resetting of a stacked report You can print multiple X1/Z1 reports in sequence at a time. In this case, you need to program in advance what X1/Z1 reports should be printed in the stacked report sequence. The following job code numbers alone can be used for stacked report printing. Job code number: 100, 110, 113, 120, 127, 129, 130, 1[...]
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Page 89
87 Your register allows you to take consolidation X and Z reports of a chosen period (normally one week or a month). Generality The periodic reading or resetting reports are the same in format as those in the X1/Z1 report for daily total except job code no. (#2xx) and mode indication (“X2” or “Z2 ”.) • Sample X report • Sample Z report [...]
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Page 90
88 Reading and resetting of the daily net totals Reading and resetting of a stacked report You can print multiple X1/Z1 reports in sequence at a time. In this case, you need to program in advance what X1/Z1 reports should be printed in the stacked report sequence. The following job code numbers alone can be used for stacked report printing. Job cod[...]
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Page 91
89 COMPULSOR Y CASH/CHEQUE DECLARA TION If you want to make mandatory the declaration of the cash and cheque amount in the drawer before outputting cashier Z reports, consult your dealer and have your register programmed for compulsory cash/cheque declaration. If your register is programmed for compulsory cash/cheque declaration (CCD), a cashier mu[...]
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Page 92
90 Currency exchange 1 in drawer to be obtained Cash in drawer to be obtained Cash/cheque in drawer to be obtained Total of entered (declared) cash/cheque in drawer Total of entered (declared) exchange 1 in drawer Difference Difference Total of difference CCD entry amount[...]
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Page 93
91 OVERRIDE ENTRIES Programmed limit for functions (such as for maximum amounts) can be overridden by making an entry in the MGR mode. 1. Turn the mode switch to the MGR position. 2. Make an override entry. On this example, the register has been programmed not to allow deduction entries over 2.00. 1500 2 REG-mode 250 - ...Error entries c Turn the m[...]
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Page 94
92 CORRECTION AFTER FINALIZING A TRANSACTION (AFTER GENERA TING A RECEIPT) When you need to void incorrect entries that cashiers cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by direct or indirect void), follow this procedure in the MGR mode. 1. Turn the mode switch to the MGR position. 2. Pr[...]
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Page 95
PRIOR T O ENTRIES Before registrations, insert the operator key into the mode switch and turn it to the REG position and check the following items: Receipt and journal paper rolls If the receipt and journal paper rolls are not set in the machine or there are low rolls, install new ones according to section “4. Installing and removing the paper ro[...]
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Page 96
Cashier assignment The real cashier key system is also available. In this system put one of the 1 through 15 keys in the cashier switch to sign on. If you want to choose this system, consult your dealer. Clerk assignment • On the current factory setting, only the entry of the cashier code is required. When cashier & clerk codes entries are de[...]
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Page 97
95 ENTRIES Single item entries Department entries Enter a unit price and press a department key. If you use a programmed unit price, press a department key only. * Less than the programmed upper limit amounts When those departments for which the unit price has been programmed as zero (0) are entered, only the sales quantity is added. PLU entries (i[...]
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Page 98
Repeat entries You can use this function for entering a sale of two or more same items. 200 8 8 8 10 ß ß ß ó ó 500 å 60 ß ß ; Print Key operation Example Multiplication entries Use this feature entry method when you need to enter two or more same items. This feature helps when you sell a large quantity of items or need to enter quantities t[...]
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Page 99
97 Successive multiplication entries This function is practical for example when you enter a sale of items sold by area (square meter). • Length or width: up to seven digits (4-digit integer + 3-digit decimal) • Unit price: less than a programmed upper limit • Length x Width x Unit price: up to seven digits (4-digit integer + 3-digit decimal)[...]
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Page 100
Split-pricing entries You will use this function when your customer wants to purchase items normally sold in bulk. • Selling quantity: Up to four digits integer + three digits decimal • Base quantity: Up to two digits (integer) For actual use of this function, consult your dealer. 7 ≈ 10 ≈ 600 7 8 ≈ 5 ≈ 35 ß ; Print Key operation Examp[...]
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Page 101
99 Single item cash sale (SICS)/single item finalize (SIF) entries SICS entries • This function is useful when a sale is for only one item and is for cash; such as a pack of cigarettes. This function is applicable only to those departments that have been set for SICS or to their associated PLUs or subdepartments. • The transaction is finalized [...]
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Page 102
Printing leading link PLUs and total sales amount When a link PLU is entered, only the leading link PLUs’ text and the total sales amount (the sum of prices for PLU’s which are included in the link PLU) are printed. If a discount entry is made for a link PLU, the discount amount is calculated based on the total sales amount. The discount itself[...]
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Page 103
Cash or cheque tendering Press the : key to get a subtotal, enter the amount tendered by your customer, then press the ; or Å key if it is a cash tender or press one of the ( through + key if it is a cheque tender. When the amount tendered is greater than the amount of the sale, your register will show the change due amount and the symbol “ ” [...]
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Page 104
102 Credit sale Enter items and press the corresponding credit keys ( ] through ’ ). Amount tendering operations (i.e., change calculations) can be achieved by the ] through ’ key when a PGM2 programming allows them. Mixed-tender sale (cash or cheque tendering + credit tendering) Press one of the ( through + keys or the ] through ’ keys in pl[...]
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Page 105
103 Manual VAT 1 system (Manual entry method for subtotals that uses VAT 1 preset percentages) This system enables the VAT calculation for the then subtotal. This calculation is performed using the VAT 1 preset percentages when the ◊ key is pressed just after the : key. For this system, the keyed-in tax rate can be used. Manual tax 1-6 system (Ma[...]
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Page 106
104 V A T shift entries This feature is intended to shift the tax status of a particular department (or PLU) programmed for taxable 1 or taxable 1 and taxable 3. 1. When the VAT shift entry is made for a particular department or PLU programmed for taxable 1, their tax status shifts to taxable 2. 2. When this entry is made for a particular departmen[...]
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Page 107
105 Percent calculation for item entries Deduction entries Your register allows you to deduct a certain amount less than a programmed upper limit after the entry of an item or the computation of subtotal depending on the programming. Deduction for the subtotal Deduction for item entries 675 7 75 - ; Print Key operation Example 575 6 80 ß : 100 –[...]
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Page 108
106 Refund entries If a refund item is the one entered into a department, enter the amount of the refund, then press the © key and the corresponding department key in this order; and if an item entered into a PLU is returned, enter the corresponding PLU code, then press the © and ß keys, or press the © and direct PLU keys without entry of PLU c[...]
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Page 109
107 Preset exchange rate (0.6068) - EX1 Manual exchange rate - EX4 (The ” key can be used only for the manual entry of an exchange rate.) Received on account entries Paid out entries Amount (max. 8 digits) p or π ( + ; ] Å ’ or through through Procedure 12345 = 4800 r ( Print Key operation Example Amount (max. 8 digits) r or ?[...]
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Page 110
108 No sale (exchange) Simply press the n key without any entry. The drawer will open and the printer will print “NO SALE” on both the journal and the receipt. If you let your machine print a non-add code number before pressing the n key, a no sale entry is achieved with a non-add code number printed. Cashing a cheque Enter the cheque amount, t[...]
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Page 111
109 CORRECTION If you make an incorrect entry relating to a department, PLU/subdepartment, percentage ( ∞ through • ), deduction ( - through ≠ ) or refund, you can void this entry by pressing the ? key immediately after the incorrect entry. With the ? key, you can void any incorrect positive department or PLU/subdepartment entry made during a[...]
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Page 112
110 You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the register issues a receipt. Any errors found after the entry of a transaction has been completed or during an amount tendered entry cannot be voided. These errors must be corrected by the manager. The following steps should be taken: 1. If you [...]
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Page 113
111 SPECIAL PRINTING FUNCTIONS If your customer wants a receipt after you have finalized a transaction with the receipt function being in the “OFF” status (no receipting), press the q key. This will produce a receipt. Your register can also print a copy receipt when the receipt function is in the “ON” status. Pressing the q key in the OP X/[...]
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Page 114
112 You can use this function when you want to take a copy of guest check. Press the g key and make a desired entry. The guest check copy has nothing to do with the memory. Your cash register can perform a validation printing. V alidation slip setting and printing Insert a validation slip into the printer with its printed face to the front of the m[...]
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Page 115
113 V alidation printing examples Validation printing of item entries •Department entry • PLU entry • Deduction entry ( â through â 4) • Refund entry • Item percent entry (%1 through %4) (Selected by programming) Date Register no. Consecutive no. Time Item label Amount Cashier code Example[...]
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Page 116
114 • Void entry Validation printing after the finalization of a transaction ; or Å key Transaction symbol Amount •When an amount tendered entry is made TOTAL Sales amount •When no amount tendered entry is made CASH or CASH2 Sales amount ( to + key •When an amount tendered entry is made CHECK or CHECK2 to CHECK4 Amount tendered •When no [...]
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Page 117
115 V alidation slip specification Make validation slips according to the following specification. The use of any slips other than specified causes the printer to malfunction. • Type of paper: plain paper • Paper thickness: 0.07 to 0.14 mm • Paper width: 130 mm or more • Paper height: 70 mm or more • Print position The register allows the[...]
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Page 118
116 OVERLAPPED CASHIER ENTR Y This function allows you to switch from one cashier to another and to interrupt the first cashier’s entry. So the second cashier can do his or her entry in this mode. For actual use of this function, consult your dealer. Cashier 1: Entry started Cashier 2: Cashier change (1 to 2), interrupt initiated Cashier 2: Trans[...]
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Page 119
117 OPERA T OR MAINTENANCE When power is lost, the machine retains its memory contents and all information on sales entries. • When power failure is encountered in register idle state or during an entry, the machine returned to the normal state of operation after power recovery. • When power failure is encountered during a printing cycle, the r[...]
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Page 120
118 Recording paper specifications Be sure to use paper rolls specified by SHARP. The use of any other paper rolls than specified could cause paper jamming, resulting in register malfunction. Paper specification Paper width: 44.5 ± 0.5 mm Max. outside diameter: 80 mm Weight: 52.3 — 64.0 g/m 2 Quality: bond paper Paper tube: 18 mm • Be sure to [...]
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Page 121
119 Installing the journal paper roll 1. Turn the mode switch to the “REG” position with the AC cord connected. 2. Remove the printer cover. 3. Set the paper roll correctly and drop it into the printer. 4. Press the journal paper release lever down, insert the paper end that has come out of the printer into the slit in the paper take-up spool, [...]
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Page 122
120 3. Press and hold the journal paper release lever down and remove the existing paper roll from the paper roll location. Be sure to pull the roll in the direction of the arrow. 4. Remove the paper roll from the take-up spool. Removing a paper jam 1. Remove the printer cover. 2. Pressing the receipt and journal paper release levers at the same ti[...]
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Page 123
121 1. Remove the printer cover. 2. Rotate the knob on the ink ribbon cassette in the direction of the arrow to stretch the ribbon tight. 3. Put the ink ribbon cassette in the location indicated in the figure at left and fix it by using the right and left guides. 4. Rotate the knob two or three turns in the direction of the arrow to make sure it ro[...]
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Page 124
122 The till in the register is detachable. After closing your business for the day, remove the till from the drawer and keep the drawer open. The coin case is also detachable from the till. To detach the drawer, pull it forward fully with the till removed, and remove it by lifting it up. The drawer automatically opens in the usual way. However, wh[...]
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Page 125
123 To prevent the register from moving when the drawer opens, the fixing angle bracket is supplied with the register. By attaching the bracket to the table where the register is installed, you can hook the register on this bracket and secure the register to its position. How to install the fixing angle bracket 1. Thoroughly clean the location wher[...]
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Page 126
The malfunctions shown in the left-hand column below, labeled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before calling for service. Error code table When the following error codes are displayed, press the c key and take a proper [...]
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Page 127
125 LIST OF OPTIONS For your register, the following options are available. For details, contact your dealer. •RAM memory chip model ER-03RA •Remote drawer model ER-05DW •Till model ER-58CC and till cover model ER-03CV •EFT interface board model ER-01EF •Key kit models By using the following key kits, you can change the keyboard layout of[...]
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Page 128
126 SPECIFICA TIONS Model: ER-A440 Dimensions: 355 (W) x 424 (D) x 308 (H) mm Weight: 13.5 kg Power source: Official (nominal) voltage and frequency Power consumption: Stand-by 11.5W Operating 42W (max.) Working temperature: 0 °C to 40 °C Electronics: LSI (CPU) etc. Built-in battery: Rechargeable battery, memory holding time about 1 month (with f[...]
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Page 129
BLUE: BROWN: Neutral Live As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug proceed as follows. The wire which is coloured BLUE must be connected to the terminal which is marked with the letter N or coloured black. The wire which is coloured BROWN mus[...]
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Page 130
SHARP CORPORATION Printed in Korea / Imprimé en Corée / Gedruckt in Korea / Impreso en Corea T(TINSE 7408 BHZZ) ➀[...]